Hotel - ibis Brussels Centre Gare Midi
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels Centre Gare Midi Hotel

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3.5/5 2,076 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
    • Dutch
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

  • 225 rooms
  • 90 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • RJ 11 outlet
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,309 reviews

Our guest reviews for ibis Brussels Centre Gare Midi

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 2,076 reviews
AccorHotels certified review
Tommy Couples - 14/04/2018
« Superb location and breakfast »

Location is very good, but neighborhood is feel a little bit unsafe. Room is quite old. The best is breakfast, good varieties and excellent taste.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bram Maes General Manager

AccorHotels certified review
Zh Families - 14/04/2018
« Not worth the cost »

Good location, but disappointing room. A clean room, comfortable beds. Two out of the four lights didn't work. Toilet had no functioning lock. no tea/coffee facility in the room. For the fairly pricey stay, not impressed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., Thank you for taking the time to tell us about your experience at the ibis Brussels Centre Gare Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will discuss your comments with the team. Concerning the lights, did you use your key card hear the entrance of the room to activiteiten the lights? We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

AccorHotels certified review
Slawek Families - 13/04/2018
« mistake »

localization not as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Brussels Centre Gare Midi. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

AccorHotels certified review
Pauline C. Families - 13/04/2018
« Very good »

Wheelchair access good. Breakfast very good. Staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. C., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

AccorHotels certified review
Mohammed A. Friends - 13/04/2018
« less than expected »

less than expected. already i did check in online, but still the one of the stuff was not helpful at all. and when i ask him regarding the parking he said what i can do for you. The others staff was perfect. Also, the room was too hot and the AC didn’t work in one night and the only way we open the window and then we can’t sleep cuz of noise. the next 2 nights they decide to change our room to first floor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Brussels Centre Gare Midi. I am sorry that your experience at check-in did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will discuss your comments with the team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

AccorHotels certified review
Anonymous Business - 13/04/2018
« Very good »

Hotel is very clean, room spacious and breakfast very good. Overall a good stay, nothing to complain about.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bram Maes General Manager

AccorHotels certified review
Jose R. Friends - 12/04/2018
« Smooth »

Everything exceeded expectations. Service was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

AccorHotels certified review
Andi Families - 11/04/2018
« Awesome »

Friendly and helpful Staffs, good hotel, clean and spacious room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

AccorHotels certified review
Tamas Business - 11/04/2018
« Very good place in the city »

Helpful staff, good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

AccorHotels certified review
Ongoing Friends - 11/04/2018
« Very big and quiet triple rooms, close to the station »

Room - My room was on the 5th floor and faced to office or apartment , so the room was very quiet and the air is fresh. - The room is very big albeit there are 1 big bed and 1 single bed in the room, there is enough space for 2 big luggages. Location - The hotel is very closed to the station so it is very convenient to catch the early cheap train to Amsterdam without having to take Metro, Tram or Bus to the station. - There are supermarkets near the hotel; Proxy next to hotel and Carrefour Express in the station. Food - There is Food court in the station which sell many kinds of food and delicious. Price - The price is not expensive compare to its quality. I paid about 240 EUR for 3 persons and 3 nights. Thanks for the 3 pay 2 promotion of this hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bram Maes General Manager

AccorHotels certified review
Wei L. W. Families - 10/04/2018

The girls work at the front desk are superb. They're friendly and helpful. It may not be a 5 star hotel but the service is 5 star!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. W., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially the girl’s from the reception.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

AccorHotels certified review
Walailak Families - 10/04/2018
« Recommend to stay »

Very good location. Fast check in and out. Staff are friendly. Should have waste bin in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bram Maes General Manager

AccorHotels certified review
Nick M. Solo - 10/04/2018
« Good, clean comfortable hotel ideally located close to the railway station. »

my overall experience was positive, staff were friendly and helpful, the room was clean and comfortable and the choice at breakfast was very good. My only gripe was that I would have loved to have a kettle in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Bram Maes General Manager

AccorHotels certified review
Dora Families - 09/04/2018
« Pleasure »

Staff is very warm.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. B., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

AccorHotels certified review
Elizabeth G. Families - 09/04/2018
« Excellent budget hotel - great location »

Very comfortable hotel in a good location and with excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Bram Maes General Manager

AccorHotels certified review
Linda Solo - 09/04/2018
« Great customer service by Simone »

I can't thank Simone on reception enough. She helped me the moment I stepped into the hotel and given my circumstances when I had no money she printed off directions to the nearest bank and even took me to the nearest western union out of her own time and accord. She also made sure I was okay the following day. This showed that she genuinely cares about the hotel customers as others would have not been so keen to offer help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team and especially with Simone. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

AccorHotels certified review
Giauw J. S. Business - 09/04/2018
« Poor »

Nice room but poor service. Entrance gate attendance is bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Giauw, Thank you for taking the time to tell us about your experience at the ibis Brussels Centre Gare Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our receptionist made a mistake and double charge the amount of the breakfast. Our accounting department has received the instruction to refund the money back to your American Express Card (maximum 15 days). One again we apologize for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

AccorHotels certified review
Matteo P. Friends - 09/04/2018
« Rude staff »

During check out there was no lockers available and the guy at the reception was quite rude and patronising not offering us any alternative. Terrible customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paciletti, Thank you for taking the time to tell us about your experience at the ibis Brussels Centre Gare Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

AccorHotels certified review
Tourister Solo - 08/04/2018
« Room was clean and bigger than other hotel that I stay. »

Room was clean and bigger than other hotel that I stayed but no coffee, bottle of water and I told the hotel that I will get to the hotel early then still can not check in and have to pay for luggage that's drop and go somewhere before check in time. I don't think we should have to pay for that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear mrs. I., Thank you for taking the time to tell us about your experience at the ibis Brussels Centre Gare Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Early check-in is possible if the hotel is not fully booked the day before, check-out is non and then the rooms still have to be cleaned. We provide lockers as we can not have a luggage room for for 225 rooms and also not the staff to handle this. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

AccorHotels certified review
S.k. Business - 08/04/2018
« Quiet and good night sleep »

Nice spacious room on top floor with friendly view of courtyard. Wifi worked well, and other than some neighbours having some drinks in their room is was very quiet, perfect for sleeping and relaxing after a long day of meetings. Shower was good. A fridge to keep a snack and a kettle to make some tea would have been a great addition.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We are happy to hear that you anjoyed your stay. Our apologies, but the online check-in, fast check-out, invouwen by mail and the use Off the accor le club card is only possible if the booking is Made throughout our own website, where you can also book the best rate. If the booking is Made sthrough booking.com we can not provide these services. We hope to welcome you back to our hotel very soon! Sincerely, Bram Maes General Manager

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