Hotel - ibis Brussels Centre Gare Midi
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Brussels Centre Gare Midi Hotel

3.5/5 2,200 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 96.00 EUR Non member rate
From 96.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • French
    • Dutch
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Our rooms

The hotel offers rooms in 3 categories -double bed, double bed + 1 single bed, 2 single beds. All rooms are spacious ( 24 m²), bright, modern and feature private bathroom, free WIFI. Connecting and family rooms are available upon request. Eachroom comes with individual air conditioning, LCD TV. The bathroom is spacious and features shower and hair dryer. The hotel has several rooms for guests in a wheelchair and is 100% non-smoking.

  • 225 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 6,232 reviews

Our guest reviews for ibis Brussels Centre Gare Midi

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 2,200 reviews
RAPB67 Business - 10/10/2018 TripAdvisor review
« October in Brussels »

Stayed for 3 nights in a quiet, comfortable room on the top floor of the hotel. There was sometimes a long wait for a lift and perhaps 2 lifts for 5 floors each with over 30 rooms is not enough. Also I have had better breakfasts in other Ibis hotels (no fruit salad in this one), although the breakfast room is nice and spacious. This hotel is well placed for transport connections, both within Brussels and across Belgium, as well as internationally.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you for this feedback and your online rating for our hotel. Regarding the breakfast we have decided 2 years ago to offer only fresh in-house cut fruit in line with the seasons and to stop offering the quite tasteless fruit salad. Inviting our clients to select among the 3 varieties and make their own fruit salad has been well preserved over the past period, nevertheless I can understand that this has been a setback for you and I do apologize. Have a wonder full day Best regards, Bram Maes, Hotel Manager

Noel M. Couples - 09/10/2018 AccorHotels certified review
« GREAT LOCATION ACROSS THE STREET FROM THE TRAIN STATION »

We chose this hotel because of the proximity to the train station which is across the street. The metro is beside the hotel and that was convenient for travel to the Grand Place which was about a five minute or three stops away. Check-in was easy and the staff very friendly. The power converter for my iPad died on me but the staff were more than helpful in checking it and then charging the iPad through their computer usb outlet. The breakfast area was large and with hot and cold dishes. We enjoyed all that was available including the breads, cheese, juices, etc. Hot dishes included sausages, beans, scrambled eggs and cooked vegetables, etc. There was a food court in the train station which included a Subway, Hamburger outlet, Kabobs, Pizza, etc. We were on the fifth floor and the room was quite comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear NOEL M., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Ethel L. Families - 09/10/2018 AccorHotels certified review

Service is quick and the luggage store is safe

Our hotel has responded to the review
Our hotel has responded to the review

Dear TON HIANG L., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

John M. G. Couples - 09/10/2018 AccorHotels certified review
« Did the job »

Clean modern hotel but our room had a very hard bed. A means of making a hot drink in the room would have been appreciated. Good breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN G., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Olalekan O. Couples - 09/10/2018 AccorHotels certified review
« Very poor customer service »

We came in early but denied check in because we were one hour ahead. The customer service at the reception did not show any empathy and can't be bothered. No cup or kettle in the room. Wouldn't recommend you to anyone.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olaekan O., Thank you for taking the time to tell us about your experience at the ibis Brussels Centre Gare Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

L. Families - 08/10/2018 AccorHotels certified review
« Room »

hugh room size n good view to station and main road .

Our hotel has responded to the review
Our hotel has responded to the review

Dear AUNG KO KO L., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Ian D. Friends - 07/10/2018 AccorHotels certified review
« Overnight break in railway journey »

Pleasant place to spend the night after arriving on Eurostar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN D., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Pramod B. Business - 07/10/2018 AccorHotels certified review
« Excellent location, Good breakfast timing, Helpful staff. »

Very swift reception process, Comfortable room was offered immediately after raising complaint, Good breakfast menu.... can be bettered in term of spread. Need to keep water available at convenient location for Asian guests. Equally fast checkout.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PRAMOD B., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Skule M. Business - 05/10/2018 AccorHotels certified review
« Good service & proactive »

Nice and froendly staff that was very service minded. Informed me that the reservation GRCDHWBB was not to be charged when I explained my mistake in dates for my reservation. Hopefully, I will get an confrimation regarding this from your side.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SKULE M., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Sif H. Business - 04/10/2018 AccorHotels certified review
« Somewhat satisfied »

I use a wheelchair, but was given an ordinary room and combined with a far too steep ramp into the hotel and an indoor lift, which was very slow I would not use this hotel again as a wheelchair user and would not recommend it to other wheelchair users

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIF H., Thank you for taking the time to tell us about your experience at the ibis Brussels Centre Gare Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sorry to read that all things put input place have been satisfying and in line with your wishes. Please note that we have 7 rooms available for guest in wheelchairs. Unfortunately we weren't in the possibility to provide you one due to reservations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

Dave P. Couples - 03/10/2018 AccorHotels certified review
« Great room but disastrous meal experience »

Check-in was jolly and very friendly as the man who checked us in had a great sense of humour. The room was fantastic, clean, bright and comfortable. The hotel was literally 2 minutes away from Brussels Midi train station which was perfect for us as we were travelling on to Germany the next day. However, when my travelling companion tried to order an evening meal, well lets just say it was a complete shambles. The meal arrived cold, it was actually icy cold. When my friend notified the bar tender she said she would complain to the kitchen staff and get the meal warmed up. The food arrived back 5 minutes later, again freezing cold. This happened no less than 3 times!! When my friend complained to the management it turned out that the bar tender herself was the person who had prepared the meal. This whole meal fiasco totally spoiled our evening. Maybe the management should train her how to use a microwave oven.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DAVID P., Thank you for taking the time to tell us about your experience at the ibis Brussels Centre Gare Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

J W. Business - 02/10/2018 AccorHotels certified review
« Double Charged »

Hotel was as always good as I stay regularly. However, I booked through the advance purchase no refund scheme but have been charged twice for the city taxes - once on arrival in cash and then a deduction on my credit card. I have not yet had a response from the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JAMES W., Thank you for taking the time to tell us about your experience at the ibis Brussels Centre Gare Midi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I'll get in to this straight away and I do apologize for this incovenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bram Maes General Manager

TKMoutOnTheTown Family - 01/10/2018 TripAdvisor review
« Hotel is let down by its location »

The Ibis is not a luxurious chain, but rates are quite high for rooms considering what you get (up to E295 per room per night). The floor in the room wasn't cleaned very thoroughly. Bedding was fine, although there was only one pillow per person which wasn't great. The shower was leaky but was fixed the day we reported it. Hotel food wasn't very good and some restaurant staff were quite impolite. The desk staff were nice and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Sorry to read that you have encountered during your stay some issues and that we didn't meet up in value to the amount paid. Your remarks and feedback is very valuable and helps me, us as a team to increase on a daily basis our standards. I do apologize for all these inconveniences. Have a nice day. Bram Maes, Hotel Manager

Anonymous Families - 30/09/2018 AccorHotels certified review

I would have breakfast if it was 5 euros, it is far too expensive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IAN L., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Richard Couples - 28/09/2018 AccorHotels certified review
« Good but basic »

Efficient check in process by friendly staff room clean with comfy bed. Some tea/coffee making facilities in the room would have made it better

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD B., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

N G. Business - 26/09/2018 AccorHotels certified review
« Hotel was perfectly located for my trip »

Ideal location near station

Our hotel has responded to the review
Our hotel has responded to the review

Dear NEIL G., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Fred Couples - 26/09/2018 AccorHotels certified review
« satisfactory »

Hotel facilities were satisfactory and staff welcoming and helpful. Access to the hotel was difficult - the entry was not clear from the railway station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FRED S., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Anonymous Business - 26/09/2018 AccorHotels certified review
« Very convenient. Very straightforward. »

Breakfast is available on time and is excellent. Ate dinner there on last evening: good and efficient service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PHILIP F., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

B Y. Couples - 25/09/2018 AccorHotels certified review

Comfortable, clean and very enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear BARBARA Y., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Martin A. P. C. Couples - 25/09/2018 AccorHotels certified review
« Mr »

Really good value. We were very late arriving due to a flight delay on Friday 21st September and the staff on duty were extraordinarily helpful about getting us some food and making sure we were ok. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr and Ms C., We very much appreciate your comments regarding your stay at the ibis Brussels Centre Gare Midi. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bram Maes General Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 96.00 EUR Non member rate
From 96.00 EUR Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates