Hotel - ibis Thionville Porte du Luxembourg
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Thionville Porte du Luxembourg Hotel

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4.0/5 392 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Accessible bathroom
  • Pet allowed 0  EUR

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
See all services

To ensure your future comfort, our general amenities and our restaurant will be undergoing renovation work from mid-November to December 2017. Rest assured, we will remain open to provide the best possible service.

Hotel location

Our rooms

  • 65 rooms
  • 23 non-smoking rooms
  • 3 rooms for people with reduced mobility
  • 19 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Radio in room
    • WiFi in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,738 reviews

Our guest reviews for ibis Thionville Porte du Luxembourg

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 392 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Glenw Couples - 25/12/2017
« Highly Recommend »

Greeted by professional and pleasant member of staff who offered to speak English (we speak 0 level French), the room was clean, comfortable more importantly warm on arrival (winter stay). It’s not the easiest to find an a sign at the end of the road would have been helpful but go there without too much trouble. My only gripe with this and indeed other similar standard hotels(Campanile) is the restaurant and food on offer, in particular the Menu Du Jour of two or three courses for 14/18€ - great idea but poor value for money, especially the main course which consisted of a small minced Veal ball not much bigger than a large egg with a mixture of peas and runner beans covering a quarter of the plate. My husband had fish goujons with fries but no other vegetables offered and again the food looked lost on the plate. Food itself was fine, just not enough to be value for money, if time allowed would definitely eat elsewhere. I’d not hesitate to stay here again, a very pleasant overnight stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GLENIS WHITTINGHAM, Thank you for taking the time to tell us about your experience at the ibis Thionville Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehdi LEBRETON Adjoint de direction Ibis Thionville

AccorHotels certified review
Kevin S. Families - 24/12/2017
« Clean, convenient, comfortable, quiet, super for dog owners and great staff and breakfast. »

Staff were great, breakfast very nice, rooms perfect for family of 5 with dog, quiet. Absolutely no hassles. The mattress toppers slide on the beds however.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HAZEL SIMPSON, We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi LEBRETON Adjoint de direction Ibis Thionville

AccorHotels certified review
Gunnar B. Business - 05/12/2017
« Good stay »

Nice big room, but stains on the carpet. Part of the breakfast was poor (bad juice, rotten bananas etc)

Our hotel has responded to the review
Our hotel has responded to the review

Dear GUNNAR B., Thank you for taking the time to tell us about your experience at the ibis Thionville Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehdi LEBRETON Adjoint de direction Ibis Thionville

AccorHotels certified review
John H. Families - 04/12/2017
« Ibis Thionville »

Warm, clean, inviting with a good restaurant.

Our hotel has responded to the review
Our hotel has responded to the review

Merci pour votre retour et à très vite. Mehdi LEBRETON Adjoint de direction Ibis Thionville

AccorHotels certified review
M.h. Couples - 27/11/2017
« Mr. »

Efficient , friendly staff, clean hotel, very handy for motorway, what more can you want?

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your reply. See you soon Mehdi LEBRETON Adjoint de direction Ibis Thionville

AccorHotels certified review
Anonymous Couples - 08/11/2017

The staff were pleasant and helpful, the room was clean but perhaps a little dated. We were very surprised the choice of Welcome Drinks did not include wine, especially considering we were in France. Also only one Welcome drink was given and not per person staying in the room which we have found to be normal at other Accor hotels .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mehdi LEBRETON Assistant Manager Ibis Thionville

TripAdvisor review
Couples - 22/10/2017
« Value. »

We regularly stay at this or other Ibis hotels en route to Italy. We find them excellent value, conveniently positioned and easily identified. Friendly, courteous staff and a good web site. The Accor group have other value brands I'd recommend as well.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your return. See you soon. Mehdi LEBRETON Assistant Manager Ibis Thionville

AccorHotels certified review
Richard G. Couples - 25/09/2017
« Pleasant 1 night stay »

Arrived on Saturday evening. Used the check in via mobile phone before we arrived. Gave my name and room key was ready within a minute. Comfortable room with shower. Great breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD G., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi LEBRETON Assistant Manager Ibis Thionville

AccorHotels certified review
Jacques Z. D. Business - 24/09/2017
« All good until check out »

The price of the room was charged and withdrawn from my bank account at reservation. I will be refunded only in 7 days. A little bit desapointed because of that

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur D., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Thionville Porte du Luxembourg. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes suite à l'erreur de réservation et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Monsieur D., en l’expression de nos sentiments les meilleurs. Mehdi LEBRETON Adjoint de direction Ibis Thionville

TripAdvisor review
Couples - 18/09/2017
« overnight stay »

we arrived tired after a tiring couple of hours driving in heavy rain on the motorway. we were greeted most affably by the receptionist Ophelie.who made us feel welcome. we had an enjoyable evening meal and the fish soup was particularly appetiseing. we slept well and felt very refreshed in the morning and ready for the onward drive to Zeebrugge. Very good value for money

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your review of stay and we're happy that you had a nice stay. you have the salutation of Ophélie. We hope to see you soon. Mehdi LEBRETON Assistant Manager Ibis Thionville

AccorHotels certified review
Dénis W. Business - 12/09/2017

Relaxed and I was able to do my work.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your return. We hope to see you for your next stay in Thionville. Mehdi LEBRETON Assistant Manager

AccorHotels certified review
Abdulla Couples - 11/09/2017

Gym is very important

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur A., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Thionville Porte du Luxembourg. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur A., en l’expression de nos sentiments les meilleurs. Mehdi LEBRETON Adjoint de direction Ibis Thionville Porte du Luxembourg H3…

AccorHotels certified review
Mark Families - 05/09/2017
« Great hotel to sleep on the way to the south of France »

The possibility to sleep with a family of 4 would be nice (joining rooms)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mehdi LEBRETON Assistant Manager Ibis Thionville Porte du Luxembourg H3…

TripAdvisor review
K6317AKpeters Couples - 30/08/2017
« Great place to stay »

Accommodation good, clean and friendly helpful staff. We have staid here every time we travel in France. It is perfectly situated for us and is so easy to find, being situated close to the motorway. Recommended.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your review of stay. we hope to see you soon. Mehdi LEBRETON Assistant Manager Ibis Thionville

AccorHotels certified review
Tc Solo - 27/08/2017
« Brief »

It was a short stop over.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir C., Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mehdi LEBRETON Assistant Manager Ibis Thionville

AccorHotels certified review
Eben S. Families - 24/08/2017
« Ideal stopover after long trip »

We were very happy with every aspect of your hotel. Staff were friendly and helpful. The hotel and bedrooms were extremely clean.We also enjoyed your very copious fresh breakfast. Overall ..well done

Our hotel has responded to the review
Our hotel has responded to the review

Dear EBEN S., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi LEBRETON Assistant Manager Ibis Thionville Porte du Luxembourg H3…

AccorHotels certified review
Asta J. Families - 10/08/2017
« Surprised »

We are sleeping at Ibis Hotels every summer when we go to France and vhen we are returning to Denmark. This year it was a very very good experience. The breakfast was better - there was several different things to chose from. We got a kindly and nice service. The room was alså better with more space.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ASTA J., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi LEBRETON Adjoint de direction Ibis Thionville Porte du Luxembourg H3…

AccorHotels certified review
Peterhj Couples - 24/06/2017
« Exactly as expected from Ibis hotel »

Easy check in, friendly staff clean and comfortable rooms.

AccorHotels certified review
Anonymous Business - 21/06/2017
« I was to happy to select this hotel »

Service on the lobby and restaurant was good and pleasant. So I happy I selected this hotel. The room was ok, might need some minor repairs.

TripAdvisor review
Couples - 21/06/2017
« Good Hotel »

Well placed to break trip. from Middle of England to Bavaria. Easily found and close to town centre. Staff were friendly and had excellent English .Hotel exactly as all Ibis hotels so knew what to expect and not dissapointed

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