Hotel - ibis Thionville Porte du Luxembourg
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Thionville Porte du Luxembourg Hotel

4.0/5 431 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • Wireless Internet connection
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air Conditioning
  • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Web corner
See all services

Hotel location

Our rooms

  • 65 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 19 family rooms
  • 10 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Satellite/cable colour TV
    • Bouquet TV Canal+ and Canalsat
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 2,050 reviews

Our guest reviews for ibis Thionville Porte du Luxembourg

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 431 reviews
T. J. Couples - 13/09/2018 AccorHotels certified review
« Excellent room, bathroom and bed. »

On arrival the receptionist was good and spoke English. The room was nice and the bed very comfortable. The morning receptionist was equally good and gave directions. The worst experience was the evening meal which was part of the package I bought. We did not enjoy it at all. The breakfast was good.

Anonymous Families - 12/09/2018 AccorHotels certified review
« modern & clean »

Convinient, close to motorway and a 20 minute stroll to the centre of the town. Very modern and clean. Secure parking. Reception staff were friendly and very helpful.

David Families - 08/09/2018 AccorHotels certified review
« All good except the restaurant provides very little for vegetarians to eat. The Ibis in Lomme, Lille was even worse »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir We thank you for your feedback and we have taken note of your suggestions regarding the veggie meal. Hoping that you review as soon as possible Best regards, BEAUDHUIN Marie-Ange Directrice Ibis Thionville

Simon D. Families - 04/09/2018 AccorHotels certified review
« ibis thionville »

checked in late but receptionist was extremely helpful. Hotel location really convenient, just off highway. breakfast was nice. Room was a bit shabby and could do with some tlc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIMON D., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, BEAUDHUIN Marie-Ange Directrice Ibis Thionville

djacjackson Couples - 02/09/2018 TripAdvisor review
« Friendly staff and value for money »

We booked this hotel for a 5 night stay and although we have been to France many times we had never explored the Moselle area before, we found the Ibis conveniently located for the border area of three countries. This is a beautiful region and our stay was made all the better by the friendly and efficient team at the hotel

Keith Families - 31/08/2018 AccorHotels certified review
« Good for one night stay »

Rooms were triples, with one double bed and one single, but somehow hotel put our two adults two small children group into two of these. We were crammed for space, while not using one bed in each of the rooms . Strange situation. We slept well as beds were supercomfy.

Anonymous Couples - 29/08/2018 AccorHotels certified review
« nice and quiet hotel in a nice and quiet area close to town »

we enjoyed

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for your return and see you soon. Marie-Ange BEAUDHUIN Général Manager Ibis Thionville

Michael T. Couples - 20/08/2018 AccorHotels certified review
« very good »

Friendly and helpful staff ! Overall a very goid experiance

Our hotel has responded to the review
Our hotel has responded to the review

Dear MICHAEL t., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi LEBRETON Directeur Adjoint Ibis Thionville

Bengt-ove A. Couples - 11/08/2018 AccorHotels certified review
« A good nights sleep in a long hot jorney »

Third stop (of four) on our drive from Portugal to Sweden. The hotel is a very cookie-cutter chain hotel but the staff was very welcomming and caring and it was COOL

Our hotel has responded to the review
Our hotel has responded to the review

Many thaks for your kind return and we hope to see you in your next travel. sincerely Mehdi LEBRETON Directeur Adjoint Ibis Thionville

Couples - 04/08/2018 TripAdvisor review
« Stop over for one night »

The hotel met our needs as a one night stop over on our travels. I always use Ibis as you know exactly what you're getting whatever the location. Nothing fancy, just a clean functional room with most things you need.

Our hotel has responded to the review
Our hotel has responded to the review

many thanks for your return and see you soon. Mehdi LEBRETON - Assistant Manager Ibis Thionville

K. W. Couples - 01/08/2018 AccorHotels certified review
« One night stop over, met our needs just fine. »

Needed a stop over on our journey. Ibis has all we need.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KEITH W., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi LEBRETON Directeur Adjoint Ibis Thionville

Jennifer Solo - 26/07/2018 AccorHotels certified review
« My stay in Thionville »

The hotel was easy to find with good parking facilities. The receptionist was friendly and helpful The room was comfortable and well-appointed. The breakfast was plentiful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JENNIFER M., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi LEBRETON Directeur Adjoint Ibis Thionville

mhassell2 Couples - 24/07/2018 TripAdvisor review
« Wasted opportunity very disappointed »

Used this hotel many times and no problems, great. Since refurbishment bedrooms o.k. Reception,bar and restaurant area poor, which lead us to the worst, overpriced meals we have ever (50 years) had in France. Unfortunately the very friendly staff had not been trained at all by management (accountants?), the menu selection was poor and the food even poorer. Had to send starter back as it was only partly warm, not in microwave long enough? Coffee arrived before ice cream dessert. Breakfast o.k. but well overpriced. Will probably stay here again, for convenience, but not eat ther at all.

Our hotel has responded to the review
Our hotel has responded to the review

We thank you for taking the time to write to us following your stay at ibis Thionville Porte du Luxembourg. We are sorry that the service and the service did not live up to your expectations, and we ask you to accept our sincerest apologies. Ibis hotels are eager to offer you the best quality of service for your stays; therefore, your opinion is very valuable. Be assured that the necessary measures will be implemented to improve the quality of services mentioned. Once again, we thank you for your comments and hope to regain your confidence during your next stay. In the hope of welcoming you soon, please believe in the expression of our best feelings. Mehdi LEBRETON Assistant Manager Ibis Thionville

Maria M. Couples - 11/07/2018 AccorHotels certified review
« Clean comfortable and welcoming hotel »

Very good Easy to find on motorway

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your return and we hope to see you soon. Mehdi LEBRETON Directeur Adjoint Ibis Thionville

Gerry Couples - 28/06/2018 AccorHotels certified review
« Road trip Stopover »

Very welcoming and helpful reception; basic facilities but more than adequate for a short stop over

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your return and we hope to see you again in your next travel. sincerely, Mehdi LEBRETON Directeur Adjoint Ibis Thionville

Peter H. Couples - 27/06/2018 AccorHotels certified review
« Friendly and clean arrived late and tired »

Staff helpful. Love the new decor to

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for to share your return and we hope to see again. sincerely, Mehdi LEBRETON Directeur Adjoint Ibis Thionville

Jean M. Couples - 26/06/2018 AccorHotels certified review
« very agreeable »

staff very pleasant and efficient as always.

Our hotel has responded to the review
Our hotel has responded to the review

Many thanks for your return and we hope to see soon. sincerely, Mehdi LEBRETON Directeur Adjoint Ibis Thionville

Anonymous Solo - 24/06/2018 AccorHotels certified review

The room was good. Service in the restaurant could be friendlier.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Mehdi LEBRETON Directeur Adjoint Ibis Thionville

Allan B. Couples - 12/06/2018 AccorHotels certified review
« That was fine »

Too bad that no English is spoken at the restaurant. Was not even tried by the staff to get help from another employee. We learned the next day that at the front desk there were english speaking staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALLAN B., Thank you for taking the time to tell us about your experience at the ibis Thionville Porte du Luxembourg. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mehdi LEBRETON Directeur Adjoint Ibis Thionville

Per L. L. Friends - 23/05/2018 AccorHotels certified review
« Welcome back! »

No hassle, welcome with a smile and the key to the room and a succinct orientation about meald etc. Rapid check-out with bill presented by mail , a smile and au revoir after a good nights sleep in a clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PER L., We very much appreciate your comments regarding your stay at the ibis Thionville Porte du Luxembourg. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mehdi LEBRETON Directeur Adjoint Ibis Thionville

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