Mercure São Paulo Pinheiros Hotel 4 stars

TripAdvisor rating 4.0/5 1,115 reviews
Mercure São Paulo Pinheiros Hotel
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Room 1

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Hotel extras

  • Easy access to the Iguatemi and Eldorado shopping centers.

  • Ideal location close to the Oscar Freire and Clínicas metro stops

  • Enjoy special dinners with piano bar evenings at the La Terrina restaurant

  • Our guests can enjoy our exclusive partnership with the Casa Natura Musical music venue

  • The perfect hotel for families! Rooms equipped with kitchenette

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Ironing service
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Indoor heated pool
  • Fitness centre
  • Sauna
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Special wedding package offers to guarantee an unforgettable day! Just ask!

Hotel location

Mercure São Paulo Pinheiros Hotel

Rua Capote Valente 500
Pinheiros
05409000
são paulo
brazil

Tel: +5511 30694000

Fax: (+55)11 30694047

Contact email

Check-in from 12h00

Check out up to 12h00

  • RODOVIÁRIA BARRA FUNDA :   Zona Oeste Rodoviária Barra Funda

  • RODOVIÁRIA TIETÊ :   Zona Norte Rodoviária Tietê

  • METRO CLINICAS :   Linha 2 - Verde Clinicas

  • METRO OSCAR FREIRE :   Linha 4 - Amarel Oscar Freire

  • By plane

    AEROPORTO DE CONGONHAS At 10km / 6 miles

  • By plane

    AEROPORTO DE GUARULHOS At 3km / 20 miles

  • By helicopter

    HOTEL GRAND MERCURE IBIRAPUERA At 6km / 3 miles

  • By car

    MARGINAL PINHEIROS At 3km / 1 miles

  • By car

    MARGINAL TIETE At 7km / 4 miles

  • By train

    ESTACAO DA LUZ At 20km / 12.43 miles

  • By train

    ESTAÇÃO BARRA FUNDA At 6km / 3 miles

  • By train

    ESTAÇÃO PINHEIROS At 3km / 1 miles

GPS :-23.55715, -46.675651

Our accommodations

Apartments fitted with 32" LCD TV, 2-seater sofa, desk, minibar, microwave, safe, central A/C, WIFI, cooking utensils, hairdryer and shaving mirror in the bathroom.

Standard Room with 1 double bed

  • Max. number of persons: x3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 double bed

  • Max. number of persons: x3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: x2
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

LA TERRINA

Type of cuisine: International

The La Terrina restaurant invites you to experience the flavors of classic Italian cooking. With welcoming decor reminiscent of traditional Italian villages, the menu offers fresh pasta dishes to delight your taste buds!

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA TERRINA

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 90 m²

  • Maximum capacity: 100 people

  • Maximum banquet capacity: 36 people

Find out more
Mercure São Paulo Pinheiros Hotel Meeting Room

Our guest reviews for
Mercure São Paulo Pinheiros Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

8,595 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,115 reviews

Business trip to Sao Paulo

Customer review rating 4.3/5

Gustavo B. Business - 11/04/2019 AccorHotels certified review

Good location, renovated asset but noisy

It was a very basic experience for a Mercure Hotel.

Customer review rating 4.3/5

Thomas Business - 11/04/2019 AccorHotels certified review

I am used o another level of quality and representation. The hotel seems very "used"...

hotel elegante hospitaleiro e caro

Customer review rating 4.3/5

Wilson C. D. A. (. M. A. Friends - 08/04/2019 AccorHotels certified review

esta descrito no titulo

Miss

Customer review rating 4.3/5

Amna Business - 06/04/2019 AccorHotels certified review

It was good but there should be some arrangements for currency exchange. We had a bad experience regarding this. We could not exchange money from airport, hotel was not providing us any solution to it and the nearest currency exchange companies were closed.

Customer review rating 4.3/5

Hana Business - 06/04/2019 AccorHotels certified review

Very good I enjoyed it

Dear Hana Salim, We appreciate your comments regarding your stay at the Mercure São Paulo Pinheiros Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrícia Mendes Qualidade - Mercure SP Pinheiros

Great experience, room needs renovation

Customer review rating 4.3/5

Ernani Families - 02/04/2019 AccorHotels certified review

Great experience, room needs renovation

not very good

Customer review rating 4.3/5

Anonymous Business - 25/03/2019 AccorHotels certified review

unfortunately the reservation was cancelled even we informed the hotel via Email, that our flight was postponed

Very good but there is room for improvement

Customer review rating 4.3/5

Ards Business - 25/03/2019 AccorHotels certified review

A good stay in a clean and quiet room. Breakfast is OK with all basic offers for a hotel in this category. The hotel entrance though is rather messy. There are some people staying around at the front door that seem to belong to staff and/or the parking lot, but they do not communicate with the staff in the check in/out counter. A propos the staff in the main counter could be more effective, since guests checking in/out are usually in a hurry so they expect a more swift service.

Dear Antonio Roberto Da S., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Pinheiros Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Patrícia Mendes Qualidade - Mercure SP Pinheiros

Frustrating

Customer review rating 4.3/5

Anonymous Business - 25/03/2019 AccorHotels certified review

To be honest it was a bit underwhelming. The staff was great and really tried but for an international chain I would expect that they would have more than one staff who spoke English. For someone like me who pretty much came from the other side of the world even ordering room service was quite a frustrating experience. The rooms too were a bit run down and needs a make over.

Dear Karan H., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Pinheiros Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quality - Mercure SP Pinheiros
Customer review rating 4.3/5

Renata Business - 22/03/2019 AccorHotels certified review

very good! But the bed is small!

Very pleasant and professiona;

Customer review rating 4.3/5

Anonymous Business - 18/03/2019 AccorHotels certified review

All was fine Except that -- the faucets on the sink and the shower are worn down, and there are sharp edges that I cut my fingers on (Room #2607).

My family and I had a very nice time on the hotel.

Customer review rating 4.3/5

Fabrício L. D. C. Families - 13/03/2019 AccorHotels certified review

I went for a course on the hotel, and my wife and my younger daughter, came together. The classroom, is fine, but it could be better on the chairs. It's unconfortable when you take a long time sat there. Othewise, the experience on the hotel was pleasent and satisfied.

Sao paulo

Customer review rating 4.3/5

Pat Business - 12/03/2019 AccorHotels certified review

The staff at the hotel were friendly and attentive and they are the true asset of the hotel. The hotel location is also a p,us. The rooms and facilities require updating and more care to detail.

Amazing

Customer review rating 4.3/5

Laura Couples - 10/03/2019 AccorHotels certified review

It was wonderful, excellent service

Good for business traveling

Customer review rating 4.3/5

Saul Business - 08/03/2019 AccorHotels certified review

The restaurant manager was extremely kind every time I had breakfast and the hostess was very welcoming. At the front desk the customer service was outstanding. There were several light breakdowns but managed correctly.

Very good hotel

Customer review rating 4.3/5

Deborah M. B. Couples - 03/03/2019 AccorHotels certified review

We had a great experience with the hotel: shower good, bedroom small but ok, living room very good and excellent breakfast excellent. The only minus was the noise of the aircondition in the bathroom and also very annoying in the living room. I do not know if this is a problem of our room or all unites are like that.

Avoid the restaurant

Customer review rating 4.3/5

Neil T. Business - 26/02/2019 AccorHotels certified review

The location of good. Rooms are clean, though separating the room into 2 parts uses up at lot of the space. The meal I had at the restaurant was awful; the sauce on the fish and mushroom dish overwhelmed everything. The key card needed changing every other day Non-smoking was a concept with the room filling with smoke from neighbouring rooms on a regular basis. There really needs to be a separation of smoking on floors to avoid this

Hotel room that includes everything you need in a comfortable suite

Customer review rating 4.3/5

Guilhermédico Solo - 25/02/2019 AccorHotels certified review

The Accor Mercure São Paulo Pinheiros hotel is located only a 2-block walk from the school I attended for a week, Fast Forward Portuguese language school. The accommodation I stayed in was actually a suite, with a living room with LED TV, office area with desk, high speed Internet, bar fridge, microwave, and a separate bedroom with queen size bed. This arrangement worked well for me for completing my school's daily homework assignment. A buffet breakfast each morning in the hotel's garden court restaurant was included. I enjoyed a nice view of São Paulo too, from my 17th floor window!

The location was good.All the receptionist were very nice and humble.

Customer review rating 4.3/5

Atul Business - 25/02/2019 AccorHotels certified review

The stay was pretty nice ,except two/three incident a) the room was not ready even by 7 pm after my returning from work, then i have to ask at reception about the same.however, it was done very quickly. No complains b) No electricity throughout the Friday night :-(. Bit sad as it was my last night . c) The breakfast is very simple. Can add more menu.

Good with some room for improvement

Customer review rating 4.3/5

Anonymous Business - 22/02/2019 AccorHotels certified review

Service personnel was friendly and open, room was mainly tidy and clean, mattress was good and hard, mini-kitchen, turnable TV are really nice add-ons to a hotel room. Bar personnel and restaurant/breakfast rooms have room for improvement.

Dear Juergen M., We very much appreciate your comments regarding your stay at the Mercure São Paulo Pinheiros Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrícia Mendes Qualidade - Mercure SP Pinheiros
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