Hotel - Mercure São Paulo Pinheiros Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Pinheiros Hotel

4.0/5 1,091 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Ironing service
  • Boutiques/shopping  (Nearby)
    • Beauty salon
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Indoor heated pool
  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 horas
    • Opening hours : Week-end 24 horas

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Special wedding package offers to guarantee an unforgettable day! Just ask!

Hotel location

Our rooms

Apartments fitted with 32" LCD TV, 2-seater sofa, desk, minibar, microwave, safe, central A/C, WIFI, cooking utensils, hairdryer and shaving mirror in the bathroom.

  • 202 rooms
  • 173 non-smoking rooms
  • Baby bed
    • Pulse air
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Telephone
    • Baby bed
    • Minibar
    • Microwave in room
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 8,068 reviews

Our guest reviews for Mercure São Paulo Pinheiros Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 1,091 reviews
Gonzalo Solo - 10/01/2019 AccorHotels certified review
« Lodging at the Mercure Pinheiros is a guarantee of satisfaction and well being. »

Everything working, cleaning ok. Excellent breakfast. A pleasure, always!

Mariana Couples - 06/01/2019 AccorHotels certified review
« Unfoetunately, the reception desk did not make us feel welcome. »

Things were clean, that we were happy with, but the reception desk never had a smile on their face, and whatever we asked of them seemed like a nuisance. We requestested an early breakfast package to go (common in various mercure hotels, in europe at least) because we had to leave at 5 am, and the reception simply said they could not do that, looking at us like we were aliens. The amenities were good, but in particular the reception staff need to work on their hospitality.

Flávia F. Business - 02/01/2019 AccorHotels certified review

the attendants was very educated and give me all information I need.

Anonymous Couples - 26/12/2018 AccorHotels certified review

Very noisy room. The AC and the mini bar were super noisy. There was noise coming from the bathroom as well. Very hard to sleep. Moisturizer should be offered as well.

Cecil H. Friends - 23/12/2018 AccorHotels certified review

It was great as usual. How about some nespresso machines in the room, like i had in Brentford U.K. recently.

Mateus B. Business - 20/12/2018 AccorHotels certified review
« Ok, but nothing else »

This time I stayed with you just for a night and always is the same. Clean room, quality on the service. But I think the hotel is old, and need to be refurbish. Some small details must be more carefully care. As painting walls, the elevators and some carpet situations.

Rand Business - 16/12/2018 AccorHotels certified review
« well operated, pleasant, and cost-effective hotel »

I stayed three nights. The hotel Mercure Sao Paulo Pinheiros is conveniently located, safe, clean, pleasant. The included breakfast provides excellent variety of options. Taxi service is immediately available right out the front door.

Anesia V. D. C. R. Solo - 11/12/2018 AccorHotels certified review
« Ms »

Very convenient!

Christian C. Business - 05/12/2018 AccorHotels certified review
« Mr christian »

Thanks for your help during my stay

Brenno P. Business - 01/12/2018 AccorHotels certified review
« Comfortable & clean »

Kind receptionists, comfortable and clean rooms, nice food at the restaurant, excellent location.

Daniel Couples - 24/11/2018 AccorHotels certified review
« It was an ok experience. »

Quite expensive considering that the hotel is quite similar to Ibis but charges twice as much for the same service. Car parking should be included in the amount paid for a room. Rooms are pretty good and the bed is comfortable. Cannot complain about the quality. I would suggest though that regular guests should have some kind of benefits or discounts. At the end of the day, it is a good hotel with excellent location e expensive fares.

Maree E. Couples - 21/11/2018 AccorHotels certified review
« Excellent »

Great location and helpful staff.

Shay A. Business - 20/11/2018 AccorHotels certified review
« nice and pleasent »

would need a bit more english fluent clerks on the desk

Anonymous Business - 19/11/2018 AccorHotels certified review
« Perfect »

The room was beautiful clean and well equipped The breakfast was nice (I asked for an omelette that was delicious

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pinheiros Hotel. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Oliveira

João M. Business - 16/11/2018 AccorHotels certified review

Great, easy, and cared for

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pinheiros Hotel. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Oliveira

Kenn Business - 15/11/2018 AccorHotels certified review
« Conveniently located »

Jessica at desk is great; your systems are slow

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pinheiros Hotel. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Oliveira

Anne Solo - 14/11/2018 AccorHotels certified review
« Satisfactory »

Friendly staff. Noisy room, I heard a lot of walkie talkies. Clean bedding. Unpleasant shower.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pinheiros Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Oliveira Quality - Mercure SP Pinheiros

R. Couples - 12/11/2018 AccorHotels certified review

The rooms are old I was shocked to see so much apparent prostitution all three nights with young ladies with both young and older men it was obvious

Chris Business - 29/10/2018 AccorHotels certified review
« its ok »

you can do better with the wifi connectivity

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pinheiros Hotel. Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Carla Oliveira

Anonymous Business - 27/10/2018 AccorHotels certified review
« Lower than expected for Mercure »

Overall, compared to my previous experiences in Mercure, the hotel, the rooms and bathrooms were less modern and luminous. The restaurant for the breakfast was packed and the quality was average.

Our hotel has responded to the review
Our hotel has responded to the review

Thank you for taking the time to tell us about your experience at the Mercure Sao Paulo Pinheiros Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Carla Oliveira Quality - Mercure SP Pinheiros

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