Hotel - Mercure Sao Paulo Pinheiros Hotel
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Mercure Hotel

Mercure Sao Paulo Pinheiros Hotel

Rua Capote Valente 500  Pinheiros 
05409000  SAO PAULO
BRAZIL

944 reviews
TripAdvisor Rating Based on 944 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Indoor heated pool
  • Fitness centre
  • Languages spoken at the hotel
    • Portuguese

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Valet parking (Paying)
  • Languages spoken at the hotel
    • Portuguese
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Indoor heated pool
  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00-24:00
    • Opening hours : Week-end 06:30-24:00

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Apartments fitted with 32" LCD TV, 2-seater sofa, desk, minibar, microwave, safe, central A/C, WIFI, cooking utensils, hairdryer and shaving mirror in the bathroom.

  • 199 rooms
  • 80 non-smoking rooms
  • Crib on request
    • Pulse air
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Minibar
    • Microwave in room
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,815 reviews

Our guest reviews for Mercure Sao Paulo Pinheiros Hotel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 944 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Hernán V. Business - 07/07/2017
« Good »

No Spanish speakers

AccorHotels certified review
Xavier V. Business - 05/07/2017
« Business and comfort »

Good location from/to GRU airport, clean and comfy rooms. Nice staff, fitness room and swimming pool correct, need some work

AccorHotels certified review
Squad Business - 28/06/2017
« catastrophic experience »

This hotel has a an overall catastrophic service including: - all staff not speaking or poorly speaking English - breakfast is average to low with low quality products - swimming pool water has too much chlor, hence dangerous for the skin health - room has not been cleaned up in all days I stayed there - long time to wait at reception as in many cases only one person was there (hotel with ~300 rooms) - concierge service helping no one with the luggage

AccorHotels certified review
Brian Business - 27/06/2017
« Nice atmosphere and good value. Very enjoyable. »

Very pleasant check-in/check-out, nice and very clean room, well equipped. I found the staff very helpful and appreciate that they spoke English and were very helpful.

AccorHotels certified review
Danielle Business - 15/06/2017
« Ok »

lovely hotel; first time

AccorHotels certified review
Luiz C. N. Couples - 12/06/2017
« beautfull place »

New hotel, good localization, good breakfast,

AccorHotels certified review
Gustavo Families - 12/06/2017
« Very good »

Very good. I am a frequent user

AccorHotels certified review
Bmp Solo - 12/06/2017
« Average performance.  »

Overall experience was less than expected.

AccorHotels certified review
Bianca P. D. C. Business - 09/06/2017
« Good »

Good

AccorHotels certified review
Anonymous Business - 08/06/2017
« No hot water »

Unfortunately there was no hot water and very little water pressure. With sink on not enough pressure for shower to spray. Not a great way to start the morning.

AccorHotels certified review
Tatiane M. Couples - 06/06/2017
« Excellent Service, »

Excellent Service, Clean, Good Environment! Great Staff!

AccorHotels certified review
Anonymous Business - 05/06/2017
« A hair below standard »

It was okay. I had the following issues: - Bathroom sink drain was not working - it kept on getting clogged - Kitchen fridge was stuck behind the door - I had to move it around to be able to open the fridge door - No face towel

AccorHotels certified review
Anonymous Business - 31/05/2017
« Cozy with some maintenance issues »

Food and restaurant services were very good. Very cordial staff. Unfortunatelly, there was a leak in the bathroom (from the AC, according to the receptionist), which kept the floor constantly wet.

AccorHotels certified review
Mike T. Business - 31/05/2017
« Mostly good with a bad couple nights of bed bugs before I figured it out and switched rooms.  »

People are so nice. Just not happy about bed bugs. They gave me 2 nights free to make up for it which was a nice gesture after first offering only 25% off two nights

AccorHotels certified review
David L. Couples - 30/05/2017
« Fine hotel but missing small details »

Hotel is fine, clean and friendly staff. Nice rooms (ours had a small lounge area and kitchenette). Good breakfast & location too. However, it was missing some small details that made the stay awkward at times. For example, only one hook for the towels, only one bedside table. Limited utensils in the kitchenette and the AC was so noisy, one could not sleep with it on. Therefore, open window and noise from the street. The gym is sufficient and the pool good enough for swimming. Unfortunately, two out of the three days we were there, they appear to have been doing some treatment and the water was all cloudy. Overall, the hotel is fine, I guess they just need to pay more attention to details.

AccorHotels certified review
Julian R. Business - 28/05/2017
« Very well situated business hotel »

The staff are well-trained and the hotel has decent facilities

AccorHotels certified review
Miriam M. Business - 25/05/2017
« Great staff--infrastructure needs some work. »

The staff was friendly and helpful, but the microwave needed to be fixed about four times, and the toilet did not flush well.

AccorHotels certified review
Estevam Business - 23/05/2017
« Two night stay »

It was satisfactory

AccorHotels certified review
Tobias A. Business - 20/05/2017
« Frindly stuff and a nice room. »

Very good room and breakfast. But you have to check the toilet in room 1116, the flush doesn't work correct.

AccorHotels certified review
Jackson Q. Couples - 17/05/2017
« Boa »

Boa, normal

Our most recent 20 reviews
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