Mercure São Paulo Paraíso Hotel 4 stars

TripAdvisor rating 4.0/5 740 reviews
Mercure São Paulo Paraíso Hotel
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Hotel extras

  • Easy access to the Oswaldo Cruz and Beneficência Portuguesa hospitals.

  • Just 547 yards (500 m) from Sebrae's São Paulo headquarters.

  • Close to the UNIP, UNINOVE, ESPM, FIEAP and FMU university campuses.

  • One block from the São Paulo Heart Hospital.

  • Near to the Liberdade district.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Ironing room
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure São Paulo Paraíso Hotel

Rua Vergueiro 1661
Paraiso
04101000
são paulo
brazil

Tel: +551150818400

Fax: (+55)1155395150

Contact email

Check-in from 12h00

Check out up to 12h00

  • From Metrô Paraiso :  

  • By plane

    GUARULHOS INTL At 25km / 15.54 miles

  • By plane

    SAO PAULO CONGONHAS At 7.3km / 4.54 miles

GPS :-23.576811, -46.640686

Currently, close to our hotel

Sao Paulo Modern Art Museum, visit

From 01/01/2010 to 31/12/2019

At 3.4 km

The Banespa Building, visit

From 01/01/2013 to 31/12/2019

At 3.5 km

São Paulo Biennial of Contemporary Art - Videobrasil

From 09/10/2019 to 02/02/2020

At 3.6 km

Tour of the Estação da Luz

From 01/01/2017 to 31/12/2019

At 4.6 km

Museum of the Portuguese Language, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 4.8 km

Serpentarium, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 7.6 km

Distant neighbours: Latin American art, exhibition

From 20/06/2015 to 23/06/2019

At 8.5 km

Tour of the Sao Paulo Contemporary Art Museum

From 01/01/2010 to 31/12/2019

At 8.5 km

Festival of Korean Culture

From 09/08/2019 to 09/08/2019

At 10 km

Formula 1 2019 Brazilian "Heineken" Grand Prix

From 17/11/2019 to 17/11/2019

At 16 km

Our accommodations

Come and enjoy a room with all the usual facilities you need. OUR ROOMS FEATURE A TV, AIR CONDITIONING, MINIBAR, PERSONAL SAFE, HAIR DRYER AND TWO AREAS COMPRISING A LOUNGE AND BEDROOM TO ENSURE GREATER COMFORT FOR YOU AND YOUR FAMILY.

Standard Apartment with double bed

  • Max. number of persons: ‌2
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard apt. with a double bed

  • Max. number of persons: ‌2
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Apartment with one double bed

  • Max. number of persons: ‌2
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 1 double bed and 1 sofa bed

  • Max. number of persons: ‌4
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with 2 single beds and 1 sofa bed

  • Max. number of persons: ‌4
  • Area: From 34
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Luxury Apartment with double bed and twin beds

  • Max. number of persons: ‌4
  • Area: From 48
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

LE JADY'S

Type of cuisine: International

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE JADY'S

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 51 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 25 people

Find out more

Our guest reviews for
Mercure São Paulo Paraíso Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

4,214 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

740 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good value property

Customer review rating 4.5/5

Anonymous Business - 21/05/2019 AccorHotels certified review

Good value, and excellent breakfast choice Large room, fairly quiet. The overall property is tired and would benefit from a facelift No common area such as bar / lounge to work and Kind front desk staff, some with very limited level of English

Dear Nicolas F., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paraiso Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Polite and genuinely friendly staff but a bit disorganised

Customer review rating 4.5/5

Ademar G. Solo - 12/05/2019 AccorHotels certified review

Staff is very friendly and helpful but it feels a bit of disorganised operation. I asked for wine to room service and didn't get it after 40 minutes, when I called they have forgotten to make note of my room number. This kind of things happened all through the stay. Pool towels not delivered, breakfast without coffee and milk delivered to my bedroom. Now everytime, the staff was happy to help and sort out any issues. Hence 8. The room was good and spacious for a hotel in Sao Paulo centre, aircon works well, 2 TVs.

Dear Ademar Sousa G., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paraiso Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Nice

Customer review rating 4.5/5

Marcelo R. Couples - 08/05/2019 AccorHotels certified review

I was very good, the attendance of all staff is still very good and the breakfast as well

Dear Marcelo Da R. Oliveira S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paraiso Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Bom hotel, bem localizado

TripAdvisor rating 4.0/5

alvaro51 Family - 26/04/2019 TripAdvisor review

Wonderful hotel, with a nice and spaceous room, breakfast is very delicious with a vaiety of dishes, some of them prepared on demmand with no extra costs. Our family room was well designed although the bathroom looked too small

Dear Guest. , We appreciate your feedback on our services. We are delighted to receive your congratulations. We will not fail to share your comments with the entire team. Your satisfaction is the best reward for our employees who work daily to provide you an impeccable service. We look forward to receiving you again. Mercure SP Paraíso

Nice rooms, lovely breakfast, dirty and cold pool

Customer review rating 4.5/5

Prof. J. L. Business - 24/04/2019 AccorHotels certified review

Dear Linda, My wife, one-year-old baby, and I enjoyed our visit at Mercure. The room was clean (0064), the breakfast lovely and served with kindness. The only drawback was the roof-top pool: despite asking for it to be cleaned, my baby and I were unable to use it because the water was dirty (oily surface, lots of debris) and cold. Best regards, Prof. Jason L.

Dear Jason L., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paraiso Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Welcome drink was disappointing

Customer review rating 4.5/5

Felipe Business - 17/04/2019 AccorHotels certified review

Room was ok but a little bit of noise from outside , receptionists really nice. But welcome drink was terrible, if I hadn't asked I would have got a bottle of water only... They tried to offer only coffee..water...that is it

Dear Felipe Rolin De M., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paraiso Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

We enjoyed are stay very much. The staff was great.

Customer review rating 4.5/5

Anita R. Friends - 01/04/2019 AccorHotels certified review

Our experience was very good. It would be helpful to have a another hook in the bathroom since there is no room to set anything down except the floor. Also, the lightbulb on the mirror was out. I like more light around the mirror.

Dear Anita Diane R., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paraiso Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Pleasant stay in relaxed hotel

Customer review rating 4.5/5

William Solo - 28/03/2019 AccorHotels certified review

I have stayed in this hotel many times. The things I like the best are the quality of the internet, the coffee/tea maker in the room and the location. The gym is fine, but I hope more equipment might be added, also that the bathroom sink would have a drain stopper. The quality of the breakfast is good, but I wish there were fewer cakes and more things like better cheeses, bacon, and potatoes

Dear William W., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paraiso Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Convenient location, modern rooms, and nice staff

TripAdvisor rating 4.0/5

Scenic771573 Friends getaway - 27/03/2019 TripAdvisor review

My friends and I did a half-day stay here between flights in February 2018. We returned to the Mercure São Paulo Paraíso in March 2019 for a 1.5 day stay. The hotel is in a convenient location, a quick ride-sharing trip to and from both Congonhas-CGH and Guarulhos-GRU airports. It's also down the block from the Paraíso Metrô station, serving both Linhas 1 and 2 of the São Paulo Metrô. The rooms continue to be modern, bright, and colorful. On our 2018 visit, we didn't have an opportunity to sample the included breakfast due to an early flight hour. However, we were able to enjoy the café da manhã on this trip. It was a basic but enjoyable meal. The original Mina's Gerais-style pão de queijo and the French-style croissants were particularly delicious. The only negative point from our 2018 visit to the Mercure São Paulo Paraíso, probably not important to some guests, is that the bathroom had neither a bidet or a douche nozzle. However, that has been rectified as of 2019. Our bathrooms did include douche nozzles this time around. The staff at the Mercure São Paulo Paraíso was especially nice, in particular the young man who is working at the hotel on weekends as a front desk assistant while attending university during the week. He volunteered some recommendations for our brief stay and made the three of us feel very welcome. On the basis of all of the above, I've raised my rating of the Mercure São Paulo Paraíso from 4-stars to 5-stars. We will be sure to return to this hotel.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Boa

Customer review rating 4.5/5

Roberto Business - 25/03/2019 AccorHotels certified review

atendeu as expectativas

Prezado Sr. (a), Agradecemos por sua avaliação sobre o nosso hotel. Estamos empenhados para sempre satisfazer nossos clientes. Esperamos revê-lo (a) em breve. Ana Paula Kimura Gerente Geral

Great location

Customer review rating 4.5/5

Graham Couples - 21/03/2019 AccorHotels certified review

Hotel is modern, spacious and value for money. Cicero was extremely friendly and helpful to my wife, and Alessandra was an excellent housekeeper. The metro is one minute away.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager

Great experience

Customer review rating 4.5/5

Bonie J. S. Solo - 02/03/2019 AccorHotels certified review

Reception welcomes you with a smile. Room is clean, neat, everything is there.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager

Great location by being next to the subway

Customer review rating 4.5/5

Carlos Solo - 28/02/2019 AccorHotels certified review

To get around Sao Paulo is quite difficult due to traffic and having the opportunity to be next to a subway station worthwhile. MercureSao Paulo Paraiso will offer you all the commodity that you would expect from a Mercure, not far away from Congonhas airport, next to major hospitals, shopping malls and museums. When in Sao Paulo, consider staying in the recently renovated Mercury Sao Paulo Paraiso.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager

Great experience and services.

Customer review rating 4.5/5

Michal G. Business - 15/02/2019 AccorHotels certified review

The hotel staff was always very friendly and helpful. Quality of breakfast was outstanding. Overall the experience was a delight. Thank you.

Dear Michal G., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paraiso Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacinto Cosmo Front Desk Coordinator

general manager

Customer review rating 4.5/5

Gustel F. Business - 11/02/2019 AccorHotels certified review

you are a geat hotel, but cheap on many sides. The breakfast buffet has been reduced. The staff is slow. TRooms are great and A/C is working. TV needs some explanation for foreigners In general companies offer some incentives for completing this report. Nothing is free. Engaging a company to do this sondage costs money. Why not spend it on your customes?

Dear Gustel F., Dear, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paraíso At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ana Paula Kimura General Manager

Great!

Customer review rating 4.5/5

Antonio. Business - 03/02/2019 AccorHotels certified review

Nice hotel and comfortably room and bathroom. People are so nice. :-)

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager

Conviniente

Customer review rating 4.5/5

Hm Families - 03/02/2019 AccorHotels certified review

Very agreeable!

Prezado Sr. (a), Obrigada por sua avaliação. As impressões e comentários de nossos hóspedes são de extrema valia para melhorarmos nossos serviços. Esperamos ter a oportunidade de revê-lo em breve! Ana Paula Kimura Gerente Geral

Pleasant Stay

Customer review rating 4.5/5

Ken S. Business - 19/01/2019 AccorHotels certified review

It was a pleasant stay with the reliable service you come to expect from the hotel. O have stayed at thia hotel many times in the past. The rooms are clean and the service is good. I like how the elevators are always ready from the ground floor. Just sad that it is not a participating hotel in the accor reward program.

Dear Ken s., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paraiso Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Staff most helpful

Customer review rating 4.5/5

Henry B. Couples - 19/11/2018 AccorHotels certified review

Very good - all the staff on reception were very friendly and helpful, especially Marina and Cicero Jr who speak good English and were wonderful.

Dear B., Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jacinto Cosmo Front Office Coordinator

nice place and clean

Customer review rating 4.5/5

Nathalie E. N. Business - 12/11/2018 AccorHotels certified review

breakfast was nice and on time

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ludmilla Monteiro General Manager
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