Mercure São Paulo Paraíso Hotel 4 stars

TripAdvisor rating 4.0/5 754 reviews
Mercure São Paulo Paraíso Hotel
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Hotel extras

  • Easy access to the Oswaldo Cruz and Beneficência Portuguesa hospitals.

  • Just 547 yards (500 m) from Sebrae's São Paulo headquarters.

  • Close to the UNIP, UNINOVE, ESPM, FIEAP and FMU university campuses.

  • One block from the São Paulo Heart Hospital.

  • Near to the Liberdade district.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Ironing room
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure São Paulo Paraíso Hotel

Rua Vergueiro 1661
Paraiso
04101000
são paulo
brazil

Tel: +551150818400

Fax: (+55)1155395150

Contact email

Check-in from 12h00

Check out up to 12h00

  • From Metrô Paraiso :  

  • By plane

    GUARULHOS INTL At 25km / 15.54 miles

  • By plane

    SAO PAULO CONGONHAS At 7.3km / 4.54 miles

GPS :-23.576811, -46.640686

Our accommodations

Come and enjoy a room with all the usual facilities you need. OUR ROOMS FEATURE A TV, AIR CONDITIONING, MINIBAR, PERSONAL SAFE, HAIR DRYER AND TWO AREAS COMPRISING A LOUNGE AND BEDROOM TO ENSURE GREATER COMFORT FOR YOU AND YOUR FAMILY.

Standard Apartment with double bed

  • Max. number of persons: 2
  • Area: A partir de 34
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Standard apt. with a double bed

  • Max. number of persons: 2
  • Area: A partir de 34

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: A partir de 34
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Apartment with one double bed

  • Max. number of persons: 2
  • Area: A partir de 38
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: A partir de 34
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Room with 2 single beds and 1 sofa bed

  • Max. number of persons: 4
  • Area: A partir de 34
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Luxury Apartment with double bed and twin beds

  • Max. number of persons: 4
  • Area: A partir de 48
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

LE JADY'S

Type of cuisine: International

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE JADY'S

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 51

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 25 people

Find out more

Our guest reviews for
Mercure São Paulo Paraíso Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

4,554 reviews

tripadvisor

TripAdvisor Rating 4.0/5

754 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good relation cost x benefit

TripAdvisor rating 4.0/5

netomarcio Business - 09/10/2019 TripAdvisor review

The hotel is very well located, in a region with easy access to various points of the city. It has good facilities and a good breakfast service and restaurant. People serve in a very cordial and polite manner. Good cost-benefit.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager

Pleasant stay with nice and helpful staff

Customer review rating 4.6/5

Joseph P. Business - 08/10/2019 AccorHotels review

Staff was very friendly and nice! Room worked well for my use (business) with a usable desk. My only feedback would be that the light switches took some time to figure out, along with the hot water taking a long time in the shower to get there. As for a complaint, the WiFi was awful. I could barely do any of my work off the WiFi, and it made what could have been a productive work day a painful experience. It kept cutting out which for my work I need a constant connection, and in my downtime during the night I couldn't stream any shows or movies. The main concern as said is the cutting out as I'm working, and being able to download semi larger files which I needed for work.

Dear Joseph Russell P., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paraiso Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, General Manager

Awesome

Customer review rating 4.6/5

Saulo L. Business - 27/09/2019 AccorHotels review

Very awesome

Prezado Saulo, Nosso maior objetivo é atender suas expectativas. Agradecemos sua avaliação sobre a hospedagem. Esperamos ter a oportunidade de reve-lo em breve. Ana Paula Kimura Gerente Geral

the size of the room was excellent

Customer review rating 4.6/5

Noa Business - 16/09/2019 AccorHotels review

I enjoy the stay. The size of the room was excellent and I felt very much at home. The breakfast buffet was good but I wished they had more fresh vegetables.

Dear Emi O., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paraiso Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

comfortable!

Customer review rating 4.6/5

Anonymous Business - 08/09/2019 AccorHotels review

beautiful room, good location, and people at the front desk were very kind. if we can get free water, it would be nicer I couldn't get how to use the TV

Dear Tomoko S., We very much appreciate your comments regarding your stay at the Mercure São Paulo Paraiso Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, General Manager

Very confortable and excellent services.

Customer review rating 4.6/5

Luciano O. R. Business - 05/09/2019 AccorHotels review

It was just one day. Not too much for a better evaluation.

Prezado Luciano, Nosso maior objetivo é atender suas expectativas. Agradecemos seus comentários sobre sua hospedagem. Esperamos ter a oportunidade de revê-lo em breve. Ana Paula Kimura Gerente Geral

A layover before a long flight...

Customer review rating 4.6/5

Marcelo B. Families - 23/08/2019 AccorHotels review

Hotel is good, well located ,nice and spacious rooms.

Dear Marcelo, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager

otima

Customer review rating 4.6/5

Anonymous Business - 14/08/2019 AccorHotels review

dentro das expectativas

Prezado Sérgio, Nosso maior objetivo é atender suas expectativas. Agradecemos sua avaliação sobre a hospedagem. Esperamos ter a oportunidade de revê-lo em breve. Ana Paula Kimura Gerente Geral

Everything I needed

Customer review rating 4.6/5

Anonymous Business - 08/08/2019 AccorHotels review

Hotel was clean and lovely and the staff very helpful and courteous. Restaurant food (dinner and breakfast) were delicious.

Dear Erin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager

extremely good with 2 exceptions

Customer review rating 4.6/5

Roseli E. Solo - 29/07/2019 AccorHotels review

most areas were outstanding. Exceptions were the non-functioning safe which required a total of 5 visits spread over 2 days until it was finally replaced and an accidental leaking problem in the bathroom for which I almost had to take the blame, until the issue was satisfactorily resolved with the manager.

Dear Guest Roseli, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jacinto Cosmo Front Office Coordinator

Wonderful Stay!!!!

Customer review rating 4.6/5

Tamara U. Couples - 27/07/2019 AccorHotels review

It was a great stay. The staff are wonderful at providing all you need to be comfortable and happy. The hotel is well kept and maintenance free. Our whole trip was great because the hotel and it’s staff were so wonderful!

Dear Tamara, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jacinto Cosmo Front Office Coordinator
Customer review rating 4.6/5

Anonymous Couples - 24/07/2019 AccorHotels review

Very accommodating, attentive and serviceable.

Dear Truman, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jacinto Cosmo Front Office Coordinator

Amazing in every way

Customer review rating 4.6/5

Timothy H. Couples - 24/07/2019 AccorHotels review

The staff here was so accommodating and fantastic. It was our first time in Brazil. The hotel is beautiful and we wish we had stayed longer.

Dear H., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jacinto Cosmo Front Office Coordinator

Nice and helpfull staf

Customer review rating 4.6/5

Christian S. Families - 23/07/2019 AccorHotels review

It was a nice stay. The breakfast was fine. The room were clean.

Dear Christian, We very much appreciate your comments regarding your stay at the Mercure São Paulo Paraiso Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jacinto Cosmo Front Desk Coordinator

Very clean hotel, all employees where kind and helpful!

Customer review rating 4.6/5

Mitchell U. Friends - 23/07/2019 AccorHotels review

We enjoy the hospitality given to us by all the employees. Our room was always kept clean. The food in the restaurant was very good. We would stay again.

Dear Mitchell U., Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jacinto Cosmo Front Office Coordinator

Poor experience

Customer review rating 4.6/5

Bruna M. Business - 22/07/2019 AccorHotels review

There are so much noise, I can't sleep for 2 days! It was so bad experience!

Dear Bruna, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Paraiso Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jacinto Cosmo Front Desk Coordinator

Quiet, private and undisturbed

Customer review rating 4.6/5

Carol D. Business - 21/07/2019 AccorHotels review

Enjoyed the stay. Felt safe. Room was spacious. Cleaning was efficient and non intrusive. Dining staff was attentive and kind even with language difference. Food was good not to spicy.

Dear Carol, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jacinto Cosmo Front Office Coordinator

Comfortable rooms

Customer review rating 4.6/5

Rossana S. Business - 20/07/2019 AccorHotels review

Amazimg! The staff is incredible. Very comfortable rooms, everything clean and a great room service. Breakfast was good, too. I would only suggest to improve the quality of the tea. Few choices and regular brand. Those lovely croissants would be perfect with English black tea.

Dear Rossana, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jacinto Cosmo Front Office Coordinator

Loved it.

Customer review rating 4.6/5

Saul C. Couples - 20/07/2019 AccorHotels review

They went out there way to take care of you. Very clean every one was so nice

Dear Saul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jacinto Cosmo Front Office Coordinator

Great cost- benefit relation

Customer review rating 4.6/5

Uwe F. Families - 24/06/2019 AccorHotels review

Friendly staff, spacious rooms, AC working well, good breakfast

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ana Paula Kimura General Manager
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