Hotel - Novotel Manchester Centre
Novotel Hotel Novotel Hotel

Novotel Manchester Centre Hotel

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4.0/5 1,688 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 15  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna in bathroom
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Outdoor tennis court  (Nearby)
  • Other sports activities  (Nearby)
    • Football (Nearby)
    • Skating rink (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 8 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 164 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • 15 family rooms
  • 18 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Sauna in bathroom
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Radio in room
    • Crib on request
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Automatic temperature control
    • TV with on-screen billing info
    • Pay per view channel(s)
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 4,443 reviews

Our guest reviews for Novotel Manchester Centre

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,688 reviews
TripAdvisor review
Family - 16/02/2018
« Excellent overnight stay »

Stayed as a family of four, we were given connecting rooms as our eldest daughter is a wheelchair user and needed accessible facilities. Excellent disabled access bathroom with large level access shower, shower seat and grab rails, all ultra modern & looked brand new. We were impressed with these executive rooms, both had been refurbished with modern decor, very clean and comfortable beds. We enjoyed a buffet breakfast with good selection of hot & cold items the following morning. Excellent location next to China town and centre. Would recommend. Discount on q car park next to hotel still a tad expensive at £16 for 24hrs.

AccorHotels certified review
Tomas F. K. Families - 13/02/2018
« Good experience »

We arrived on a thursday morning but our room was not ready due to early check in. The staff was really helpful and stored our bags as we roamed the down town Manchester area. When we checked in after lunch everything was good. Good service, good breakfast etc. We were satisfied.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomas Freyr K., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
Hotel G. Solo - 12/02/2018
« Great hotel, great service, a few flaws »

Getting an upgrade was pleasant. Executive room was quite nice. Great service all around, especially from the receptionist with black hair and glasses. Could have been a wider collection on cold foods/meats etc on the breakfast. Unfortunately the sauna was broken.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Arne J., Thank you for taking the time to tell us about your experience at the Novotel Manchester Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. and consider to look into teh breakfast offering too. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anuj Sagar

AccorHotels certified review
David F. Couples - 12/02/2018
« Very friendly and helpful staff. »

Initial registration was pleasant and efficient. Room was spacious, clean and quiet. Staff were invariably friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David F., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
Sheila G. Business - 12/02/2018
« Ms Sheila G. »

Always good but miss the light plates

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sheila G., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. its good to hear that you would like this Lights in the menu back, we are working on changing the menu regularly so we can try new items i will share your feedback with chef and try to incorporate similar things. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
Crawford S. Couples - 12/02/2018
« Good friendly service, great location, modern rooms. »

I've stayed here on several occasions and always had a good experience, the staff are very friendly and helpful, the hotel is modern and very well located if you want to walk around the sights of Manchester.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Crawford S., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
Sharmine Couples - 12/02/2018

Housekeeping was disappointing - one night the bed was made but the covers weren’t changed. No new towels were provided and this had to be requested. The room in general was really nice and the service from the reception team was nice.

AccorHotels certified review
Tom W. Couples - 11/02/2018
« Great location for City Centre »

The stay was very enjoyable - room was spacious and staff very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Thomas W., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
Dr J. H. Solo - 11/02/2018
« Very good »

Excellent stay in convenient location

Our hotel has responded to the review
Our hotel has responded to the review

Dear John H., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
C. Families - 11/02/2018
« very satisfactory. »

clean, tidy, pleasant staff, easy access to garage.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil C., Thank you for taking the time to tell us about your experience at the Novotel Manchester Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anuj Sagar

AccorHotels certified review
David Business - 10/02/2018

Brilliant!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David F., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
Pete Business - 09/02/2018
« Not great service or room »

The room was colkd when I arrived so I asked for a heater. nothing arrived. I called and asked again and still nothing. The drain in the shower/bath and the sink were slow to drain. The bed was so uncomfortable and gave a nice slope to the edge I ended up sleeping on the bed settee. I mentioned all this when I checled out and was told someone would be in touch - and alas nothing. Never again!!!!!

AccorHotels certified review
Y. S. Friends - 09/02/2018
« Very pleasant stay »

I have had groups; business gets to the gathering, my family at Novotel in Manchester centre in past years. Everyone in my group pleased with the stay. A pleasant atmosphere, excellent staff and great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yngvi S., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
Emily Business - 08/02/2018
« Hotel needs a desperate upgrade!! »

The hotel is clearly in need of updating. The carpets are worn out, and really discoloured. The towels in the exec room were awful quality - very thin and small. My bed in Room 226 was so worn out, the mattress needs to be replaced (the mattress slanted down towards the headboard). I stayed in the Holiday Inn a few weeks ago, which was brand new and paid £97 which included breakfast, rather than around £120 per night, excluding breakfast. There was only one member of staff on early morning check-out at the reception; large queue of people! Really sorry, I never make complaints - but I really think this hotel needs to up its game to remain competitive.

AccorHotels certified review
Liz Business - 08/02/2018
« Clean and efficient. »

It was clean, staff were nice & breakfast tasty. I would say that there was a lot of noise outside on the street until late at night, would be good of that could be managed more effectively in future as it impacted on sleep . love the ethical and environmentally friendly towels and bedding policy. Would be good to have more self cleaning products in bathroom & toilet as the room was cleaned very late in the day.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth E., Thank you for taking the time to tell us about your experience at the Novotel Manchester Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Anuj Sagar

AccorHotels certified review
Assunta T. Business - 08/02/2018
« Overnight work stay »

Hotel was lovely, room was very nice. Overall very pleased with my stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Assunta T., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
Becky K. Business - 08/02/2018
« A fantastic stay »

One of the best hotel experiences I’ve had (and I’ve had a lot!). Superb staff, amazing food and a luxurious room all for a very reasonable price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca K., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
María Families - 08/02/2018
« Excellent hotel, friendly staff, spacious room. »

We spent two nights at the hotel and really enjoyed it! The receptionist was very professional and friendly. The room was quite big with and the sofa was very convenient. The staff during breakfast was very helpful. My sister could not speak very good English so she could speak in Spanish with this young lady who brought us two cappuccinos and gave us recommendation regarding breakfast. This was really a plus, as it made us feel at home.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria Jose A., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
Anonymous Couples - 07/02/2018
« I reccommend »

I enjoyed the stay at Novotel Manchester Centre. The rooms were great, clean and cozy. Excellent breakfast table and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sigfus/ Laufey S., We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

AccorHotels certified review
Traveller Business - 07/02/2018
« very pleasant »

Reception team were fabulous on arrival

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anisio Veloso, We very much appreciate your comments regarding your stay at the Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. In mean time we would appreciate if you can share your feedback on TripAdvisor https://www.tripadvisor.co.uk/Hotel_Review-g187069-d239664-Reviews-Novotel_Manchester_Centre-Manchester_Greater_Manchester_England.html Trip Advisor Sincerely, Anuj Sagar Guest Services Manager

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