Novotel Manchester Centre 4 stars

Customer review rating (ALL Rating) 4.4/5 1,631 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Free WI-FI

  • On-site eXchange Bar & Lounge for guests

  • Gym, sauna and steam room

  • 5 minute walk to main shopping area

  • 15-minute walk to Piccadilly Station, bus stop outside hotel

Our accommodation(s)

Hotel location

Novotel Manchester Centre

21 Dickinson Street
M1 4LX MANCHESTER
United Kingdom

GPS:53.476767, -2.241501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,631 reviews

TripAdvisor Rating  4.0/5  2,287 reviews

Certificate of excellence 2023

Friendly staff and a well maintained hotel centrally located

Customer review rating 5.0/5

Anders C. Solo - Confirmed reviews ALL

This hotel has become my first choice location when I’m in Manchester for both work and leisure. Rooms are modern and well maintained. The staff welcoming.

Great stay

Customer review rating 5.0/5

Nat Couples - Confirmed reviews ALL

Lovely stay with free welcome drink Quiet junior suite room with breakfast In the room

Dear Nat, Thank you for your positive review of your recent stay at Novotel Manchester Centre. We are delighted to hear that you had a great stay and enjoyed the complimentary welcome drink. We are also pleased to know that you found your junior suite room to be quiet and that you were able to enjoy breakfast in the comfort of your room. Kind regards, Alexandra Panta Operations Manager

Good location, good facilities, friendly helpful staff

Customer review rating 4.5/5

Neil T. Business - Confirmed reviews ALL

4 rooms booked, all guests felt welcome, staff very helpful.

Dear Neil T., Thank you for choosing Novotel Manchester Centre for your recent stay. We are delighted to hear that you found our hotel's location convenient and our facilities satisfactory. Our team takes great pride in providing a warm and friendly service to all our guests. We appreciate your feedback and hope to welcome you back soon. Kind regards, Alexandra Panta Operations Manager

Excellent stay with the best manager of any hotwl stay I've had

Customer review rating 5.0/5

Mr C. R. Couples - Confirmed reviews ALL

Great 3 night stay had a few issues upon check in unfortunately some of the new staff aren't the best the jouinr suit room isn't worth the money I'd recommend book the excutive room with the glass wall in bathroom much cheaper and overall better also please not the WiFi in the junior suite room isn't great cuts in and out constantly so if your staying for a bussiness book excutive room instead as WiFi was 50-60mb constant. Had a a few other minor issues but the manager did a 10 star job sorting them out I won't even mention them. Night staff are great breakfast is good excutive rooms are great. Great location 6 min walk to Piccadilly station there's a tescos and McDonald's 1 min walk away. Baby recommend this hotel enough the manager alone makes it worth staying here as any problems or anything you need he will sort out. Hotel bar also good. Thank for you again pascal the manager me and my partner really appreciate your help and kindness we're see you again in a few months

Dear Mr Craig R., Thank you for taking the time to share your feedback about your recent stay at Novotel Manchester Centre. We appreciate your kind words and are delighted to hear that you had an excellent stay with us. We apologize for any issues you experienced during check-in. We understand that some of our new staff members may still be adjusting, and we will take your feedback into account as we continue to train and develop our team. Regarding the Junior Suite room, we appreciate your recommendation to book the Executive room with the glass wall in the bathroom. We understand that the WiFi in the Junior Suite room was not up to your expectations, and we apologize for any inconvenience caused. We will make a note of this feedback and consider ways to improve the WiFi connectivity in that particular room. We are glad to hear that our night staff was great and that you enjoyed our breakfast and Executive rooms. We take pride in our great location, which is only a 6-minute walk to Piccadilly station, with convenient amenities nearby. Thank you for acknowledging the exceptional service provided by Pascal, our Front office manager. We will make sure to pass along your kind words to him. We strive to provide a high level of assistance and kindness to all our guests. Once again, thank you for your feedback, and we look forward to welcoming you back in a few months. Kind regards, Alexandra Panta Operations Manager

Customer review rating 5.0/5

Roger E. Solo - Confirmed reviews ALL

Very conveniently situated. Friendly sma d courteous staff. A pleasure staying there.

Dear Roger E., Thank you for your positive review of Novotel Manchester Centre. We are delighted to hear that you found our hotel conveniently situated and that our staff were friendly and courteous. It was a pleasure having you as our guest. Kind regards, Alexandra Panta Operations Manager

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Other web-users rate our hotel

  • 1,061 reviews 9.2/10 Location
  • 1,448 reviews 7.2/10 Room
  • 1,292 reviews 8.8/10 Service
  • 30 reviews 4.9/10 WiFi
  • 660 reviews 7.3/10 Cleanliness
  • 571 reviews 8.3/10 Breakfast

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