Hotel - Sofitel London St James
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Sofitel Hotel

Sofitel London St James Hotel

6 Waterloo Place 
SW1Y 4AN  LONDON
UNITED KINGDOM

4,008 reviews
TripAdvisor Rating Based on 4,008 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Discover rich color schemes, the soft down of a luxury bed, high technology and Hermès amenities in each of our luxurious 183 hotel rooms in London. Family rooms are easily facilitated by booking an interconnecting room.

  • 183 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 32 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 6,878 reviews

Our guest reviews for Sofitel London St James

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,008 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Fraser Couples - 13/08/2017
« Fraser »

Worst five star experience in my life

AccorHotels certified review
Lauren Couples - 12/08/2017
« Brilliant stay »

A luxurious stay in a brilliant hotel. The staff went above and beyond to ensure we had a great stay and had everything we required. From the restaurant to the room itself everything was impeccable and I will definitely stay again!

AccorHotels certified review
Andres A. Families - 12/08/2017
« Simply Wonderful! »

Marvelous

AccorHotels certified review
Lars E. Families - 12/08/2017
« So nice at Sofitel St James »

As always this hotel offers the best of service in every detail. Concierge welcoming you and helping you with a smile, the wonderful atmosphere in the spacious lobby is great, the wonderful flower arrangements, the nice smell, the kind people. Housekeeping when it's the best and so on and so on. We love it! And the breakfast, I could write a book about that. It's the best ever by far even though I stayed at so many hotels. The hotel is also situated so nicely and central yet very quiet. We are just waiting for the next chance to go there. In the room you just don't hear a single noise from the outside or anyone else in the hotel. We were actually talking about this during this visit. For me it was the eighth time here and never, ever any disturbing noise. Amazing. The only thing that wasn't good was that some things in the room had flaws. Not any big issues but still a little annoying. But all that is soon forgotten. See you soon.

AccorHotels certified review
Scott S. Families - 12/08/2017
« Nice »

Started off rough as check in was miserable. However the staff was great throughout our ten day stay, and we really enjoyed the hotel.

AccorHotels certified review
Emmanuel Solo - 12/08/2017
« It was splendid  »

It was a splendid experience

AccorHotels certified review
Richard C. Couples - 11/08/2017
« Very accommodating staff, friendly and helpful. »

A wonderful experience. A great location, strategically situated within meters of Piccadilly Circus, Trafalgar Square and The Mall. Breakfast is thoroughly and thoughtfully offered and presented, the wait staff are attentive and engaging and the food is expertly prepared. We will be back!!

AccorHotels certified review
Patricia Couples - 11/08/2017
« Perfect »

Everything was perfect during our 4 1/2 day stay. Hotel is beautiful and comfortable and staff is exceptional.

AccorHotels certified review
Asma Families - 11/08/2017
« Wonderful  »

It was nice with lots of helping and caring staff

AccorHotels certified review
Kim Couples - 09/08/2017
« Wonderful hotel! »

All the staff were genuinely friendly and helpful. Of course the hotel us in a fantastic position which helps but all other aspects were great. Our room was perfectly quiet and very well equipped. The breakfast was wonderful and the one evening meal we had in the Balcon restaurant was pleasant.

AccorHotels certified review
Noleen D. Couples - 09/08/2017
« Good staff friendly and very helpful. »

Room clean was good. The hotel dated a fresh touch would really go a long way. Location awesome

AccorHotels certified review
Brenda K. Friends - 09/08/2017
« The Sofitel makes London bliss »

Such a perfectly located hotel, so welcoming and clean, always our first choice

AccorHotels certified review
Richard Couples - 09/08/2017
« Excellence »

All of the staff made us feel very welcome. They were smart, polite, attentive and delivered upon what ever was asked of them. My birthday was made memorable, very special and very much individual. The hotel facilities including the bar and restaurant were really pleasant places to spend time. The food and beverages available were first rate. The room was stylish and the bed and bedding sumptuous. A very special mention is due to Linda Bianci who was abley assisted by Marie in reception and Concierge Jeff. The door staff were always sincere and welcoming as we came and went. Our experience throughout our stay could not have been improved upon.

AccorHotels certified review
Anonymous Business - 08/08/2017

Great service

AccorHotels certified review
Anonymous Friends - 08/08/2017
« Ms  »

Lovely room and friendly service.

AccorHotels certified review
Kareem Business - 08/08/2017
« My favorite hotel in London.  »

Excellent service, in a great location, with great rooms. I particularly want to thank the concierge, the great doormen, and the wait staff at the restaurant. My only suggestion would be to have a clear policy on gr complementary water bottles in the room. There seemed to be an inconsistent approach to providing the water, where we ended up buying our own. This is very minor and we thoroughly enjoyed our stay. Thank you!

AccorHotels certified review
Jon Business - 08/08/2017
« Almost accomidating »

It was fine. We did not get a chance at the spa, and my billing was not done.

AccorHotels certified review
Deborah H. Couples - 08/08/2017
« Deborah Hall »

Excellent hotel - very much enjoyed our stay here.

AccorHotels certified review
Pete M. Couples - 08/08/2017
« A lovely stay, thank you »

Great service, a lovely room. Fantastic setting. Couldn't fault anything about it.

AccorHotels certified review
Neil D. Couples - 08/08/2017
« Staying at the Sofitel St. James was a fantastic experience. »

We were visiting London for my wife's 50th birthday. We received a room upgrade without asking which was a pleasant surprise. The room was excellent, and the service by all staff was stellar. It was a very pleasant experience.

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