Hotel - Sofitel London St James
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Sofitel Hotel

Sofitel London St James Hotel

6 Waterloo Place 
SW1Y 4AN  LONDON
UNITED KINGDOM

4,076 reviews
TripAdvisor Rating Based on 4,076 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Discover rich color schemes, the soft down of a luxury bed, high technology and Hermès amenities in each of our luxurious 183 hotel rooms in London. Family rooms are easily facilitated by booking an interconnecting room.

  • 183 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 32 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 7,255 reviews

Our guest reviews for Sofitel London St James

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,076 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Carol S. Friends - 22/09/2017
« Wonderful, pampered stay at the St. James »

The staff was attentive and helpful during our brief stay in London. They went out of their way to greet us, inquire about our needs, and answer all our questions. The location is very central to everything we wished to do and see in London. We would definitely stay at the St. James again.

AccorHotels certified review
Elizabeth Friends - 22/09/2017
« Excellent Hotel »

Beautiful hotel in the perfect location! Staff was extremely friendly - at times I felt like we were the only people there although I knew the hotel was full. The room was extremely comfortable with very nice amenities. Would definitely stay here again!

AccorHotels certified review
Anonymous Couples - 21/09/2017
« Another pleasant stay at Sofitel St. James »

Enjoyed our stay. Service was very good throughout the hotel and particularly in the restaurant for dinner and breakfast.

AccorHotels certified review
Simon M. Business - 21/09/2017
« Cardinal sin.missed both wake up calls »

Room nice Hugely upset missed both wake up calla

AccorHotels certified review
Anonymous Families - 21/09/2017
« Lot of class »

Warm, chic hotel, extremely helpful & friendly staff

AccorHotels certified review
Steve Couples - 21/09/2017
« Everything was perfect »

Check in was warm, friendly and efficient. The cold juice drink served during check in was delicious. As a club Accor gold member my status was recognised and some lovely in room extras were provided and as well as a complimentary cocktail in the bar. All staff were friendly and helpful, the public areas are impressive and well maintained, as was the room. I particularly appreciated the powerful shower and the Hermes toiletries as well as the night time turn down service. This hotel is in a fabulous location, easy walking distance to the theatres and restaurants we had come for. We had a wonderful 2 night break and would definitely stay again the next time we are in London.

AccorHotels certified review
Carol Business - 21/09/2017
« Marginal, and not up to 5 star standards »

We had booked the room for an entire week. We were given a first floor room, next to a back stairwell, with a view of two brick walls. Additionally, the room had a distinct change in elevation that ran under the bed, giving one the feeling of sleeping with your head hanging off the bed. We were part of a large corporate group and I understand we contracted queen rooms, but, given an entire week's stay, this room would have been the last room I would offer. The sloping room and first floor location should make it a room of last resort. When we travel here again, I will do my research on the rooms contracted by the company and look into alternative room choices and pay for the upgrade. The waitstaff and the hotel restaurant are very nice. The staff very accommodating.

AccorHotels certified review
Keiko H. Business - 21/09/2017

Wonderful stay staff very attentive!!

AccorHotels certified review
Anonymous Business - 21/09/2017
« Satisfactory »

-

AccorHotels certified review
Ray E. Couples - 21/09/2017
« The Hotel location, comfort of the room and staff were excellent »

Everything about the hotel was very good but I did feel that the information supplied by staff at breakfast was below the standard I was expecting and that the hot buffet breakfast was poor. We were not informed where everything was located, were not informed that the set menu would be extra to the breakfast I had paid for in advance, and from seeing the breakfast supplied to another guest on an adjoining table which appeared only half cooked I would have definitely sent back.

AccorHotels certified review
Lesley G. Friends - 21/09/2017
« Beautiful hotel, super friendly staff »

Wonderful . We had booked the Mgallery hotel in Leicester Square and were transferred to the Sofitel St James as the mgallery has not yet opened. What an upgrade! Our room was beautiful, the bed superbly comfortable, a lovely experience.

AccorHotels certified review
Rockdoc Business - 20/09/2017
« Clean rooms, large bathrooms, good value »

Great rooms and decor, restaurant and lobby great, decent value.

AccorHotels certified review
Anonymous Couples - 20/09/2017

As always great service in a quiet and luxurious environment.

TripAdvisor review
Friends getaway - 20/09/2017
« My stat at St James hotel »

As a regular guest at the St James I always receive a warm welcome as a gold member. Mr Julien from F&B and the bar staff provided friendly and efficient service throughout my stay, that make all the difference when a guest is made to feel at home!

TripAdvisor review
Solo travel - 20/09/2017
« Sofitel St James »

Hotel is in a fantastic location but horribly overpriced for what is provided. I am not sure how they justify the price of the hotel. The website pictures looked nothing like the actual hotel. It is very comfortable and clean but other than that not particularly special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your feedback. I am sorry to know that our hotel did not match your expectation; I am pleased however to see that you found it comfortable and you enjoyed the location. With kind regards Nicolas Pesty

AccorHotels certified review
Dennis S. X. Couples - 19/09/2017
« Warm, Welcoming, Professional & Knowledgeable!!! »

It could NOT have been a better experience. From the moment we arrived to the moment we left we felt like we were staying with friends. The food, the service, the people we met, all EXCEPTIONAL! Thank you!

AccorHotels certified review
Jen Couples - 19/09/2017
« short and sweet »

Comfortable stay - attentive staff

AccorHotels certified review
Masoom H. Business - 18/09/2017
« Masoom H. »

It was very pleasant stay. The staff was very courteous. Room service was prompt. Concierge desk was very supportive.

AccorHotels certified review
Suzanne S. Business - 18/09/2017
« Top class stay in short trip to London »

My stay with you was lovely, staff were polite and very helpful. The bedroom was comfortable and spacious and the bathroom was well equipped. Bar was nice and breakfast menu super.

AccorHotels certified review
Christin K. Couples - 18/09/2017
« Wonderful entry in London! »

Lovely hotel with all you could ever want - from high tea, courteous and knowledgeable staff, excellent bar tenders, beautiful accomodations, and nice touches, such as turn down service. Terrific location and hotel!!

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