Hotel - Sofitel London St James
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Sofitel Hotel

Sofitel London St James Hotel

6 Waterloo Place 
SW1Y 4AN  LONDON
UNITED KINGDOM

3,933 reviews
TripAdvisor Rating Based on 3,933 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Discover rich color schemes, the soft down of a luxury bed, high technology and Hermès amenities in each of our luxurious 183 hotel rooms in London. Family rooms are easily facilitated by booking an interconnecting room.

  • 183 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 32 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 6,501 reviews

Our guest reviews for Sofitel London St James

100% certified reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,933 reviews
Certificate of excellence 2016
AccorHotels certified review
Anonymous Couples - 24/06/2017
« Excellent  »

Parfait.

AccorHotels certified review
Amy Friends - 23/06/2017
« The perfect luxury treat »

The staff were all wonderful and very friendly. Location could not be better, we didn't even need public transport or taxis. Sofitel think of everything you'll need for a truly luxurious stay.

AccorHotels certified review
Happy C. Families - 22/06/2017
« wonderful! »

From the moment we stepped inside, we were greeted with a smile at every turn by every employee. Great location, beautiful room, delicious dining, and luxurious extras - It was a fantastic experience from end to end.

AccorHotels certified review
Hans A. H. Couples - 22/06/2017
« A very good located hotel in a central part of London with high standard and an excellent service. »

Nearly everything was fine. We received good advices and service from the concierge, except for two things, that could have been better (advices concerning a restaurant and a concert).

AccorHotels certified review
Tom M. Business - 22/06/2017
« Amazing »

Best service, great food, and amazing staff

AccorHotels certified review
David B. Families - 22/06/2017
« Excellent service and superb location »

Very courteous and friendly staff, opulent surroundings in an outstanding location. Comfortable rooms with excellent amenities, altogether a very sublime experience

AccorHotels certified review
Stewart B. Couples - 22/06/2017
« We have stayed in multiple Sofitel hotels worldwide and this is the best  »

Our wedding anniversary could not have been better. Thank you very much.

AccorHotels certified review
Mr S. R. Business - 22/06/2017

All the staff are attentive at all times and take the extra step to anticipate your next move and want to help. You have a special culture there!

AccorHotels certified review
Dennis S. X. Friends - 21/06/2017
« Warm, Welcoming, Professional & Knowledgeable!!! »

Your Staff (especially Teebo) made our stay the highlight of our time in London. Everyone at the front desk, in the restaurant (Moshdivo!!) and in the Bar (Cedrick & Alfonse) were just super. Your hotel exemplifies what good service means. Accor is fortunate to have such a staff as yours at the St. James. Gratefully, The Xenakis' & Lurz's

AccorHotels certified review
Juan U. Families - 21/06/2017
« Stellar Service »

From the moment of arrival to the departure, the service and attention to detail was above compare. Cannot wait to return!

AccorHotels certified review
Anonymous Couples - 21/06/2017
« Disappointing »

We stayed for my partners birthday on the 17th June 2017. We were given a room that had a really bad smell, we contacted reception to inform them of this situation. A maintainence man attended the room and agreed with the smell and gave us an air freshener bottle. Reception offered us another room the following day but this was most definitely not up to standard. Please can you contact me in regards to this matter on 07792266695.

AccorHotels certified review
Connie L. Couples - 21/06/2017
« Excellent »

Wonderful hotel with great and helpful staff. Food was excellent. Beautiful rooms and bedding We loved Sofitel london

AccorHotels certified review
Andrea M. Business - 21/06/2017

Everyone greeting well all the time especially at hotel entrance. Often frustrating not to have a better upgrade as regular client of Accor In the world. Overall experience is good. The gel douche and shampoo willl be more handy having some in The shower as often we jump into shower then realize oh! No gel douche and have to exit shower to get them.

AccorHotels certified review
Chrisjs Couples - 20/06/2017
« We have a new hotel in London »

Superb location. Superb facilities. Superb staff. We have decided to stay here from now on when in London

AccorHotels certified review
Taylor C. Couples - 20/06/2017
« Great stay, fantastic location »

We had a fantastic stay at the Sofitel St James. Room was a great size and the bed was very comfortable. Staff were very attentive and friendly. Fantastic location!

AccorHotels certified review
Rita L. Couples - 20/06/2017
« Awesome  »

Very nice

AccorHotels certified review
Thomas Families - 20/06/2017
« Very nice stay - again »

Have been to this hotel already last year, and we enjoyed it again this year. No complaints at all, everything fantastic starting with the check in, the friendly staff overall, the great breakfast, the perfect location, the nice room, etc. Will definitely come back soon.

AccorHotels certified review
Mr B. Solo - 20/06/2017
« One Night Stay to watch Guns and Roses »

Excellent welcome and service

AccorHotels certified review
Nancy P. Families - 19/06/2017
« Perfect Stay in Every Way »

Your staff was remarkable. From Jose (night staff) who RAN to the corner of the block to get us a taxi, to the morning wait staff and host in the restaurant, to the staff who provided us our turn down service -- they made our stay perfect ! This is what will bring us back.

AccorHotels certified review
Lynn Families - 19/06/2017
« lovely stay, great location »

Really enjoyed the hotel. Service wonderful, especially the concierge. Two negatives: drinks in the bar were extremely overpriced; 2) our room was prepaid but the hotel still put a charge on our credit card for the cost of the room plus $100 per day "estimated" extras. This made check out veery confusing. I've never had a hotel put estimated extras on a charge card and then credit it back.

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