Sofitel London St James Hotel 5 stars

TripAdvisor rating 4.5/5 4,729 reviews
Sofitel London St James
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+ 23 Services
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Hotel extras

  • Ideal for events and business meetings

  • On-site leisure facilities, including a dedicated gym

  • Grade II listed building with original features

  • 5-star luxury hotel in the centre of London

  • Dedicated wedding facilities for up to 180 guests

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Boat excursions
Business services
  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Sofitel London St James is undergoing an exciting design transformation until the end of 2019.

Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN
london
united kingdom

Tel: +442077472200

Fax: (+44)20/77472210

Contact email

Check-in from 15h00

Check out up to 12h00

  • PICCADILLY CIRCUS :   6.9.15.23

  • THE HAYMARKET :   6.9.23.15

  • WATERLOO PLACE :   6.9.15.23

  • PICCADILLY CIRCUS :   BAKERLOO LINE PICCADILLY CIRCU

  • PICCADILLY LINE :   PICCADILLY LINE PICCADILLY CIRCU

  • By plane

    GATWICK At 46km / 28.59 miles

  • By plane

    HEATHROW At 24km / 14.91 miles

  • By plane

    LONDON CITY APT At 10km / 6.21 miles

  • By helicopter

    LONDON HELIPORT At 7km / 4.35 miles

  • By car

    M1 At 4km / 2.49 miles

  • By car

    M20 At 9.5km / 5.9 miles

  • By car

    M4 At 8km / 4.97 miles

  • By train

    ST PANCRASS At 2.5km / 1.55 miles

  • By train

    VICTORIA STATION At 2.5km / 1.55 miles

  • By train

    WATERLOO STATION At 2km / 1.24 miles

GPS :51.50732, -0.132397

Currently, close to our hotel

Tour of Covent Garden, London

From 01/01/2018 to 31/12/2019

At 846 m

Winter Wonderland, festival

From 21/11/2019 to 05/01/2020

At 2.5 km

Notting Hill Carnival

From 25/08/2019 to 26/08/2019

At 4.9 km

Arsenal - Tottenham, Premier League, football

From 31/08/2019 to 31/08/2019

At 5.6 km

100% Design London

From 18/09/2019 to 21/09/2019

At 5.6 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 5.6 km

Prudential RideLondon Festival

From 03/08/2019 to 04/08/2019

At 9.4 km

White's Club, gentlemen only!

From 01/01/2017 to 31/12/2019

At 11 km

England - Ireland, Six Nations, rugby

From 23/02/2020 to 23/02/2020

At 15 km

England - Wales, Six Nations, rugby

From 07/03/2020 to 07/03/2020

At 15 km

Our accommodations

Discover rich color schemes, the soft down of a luxury bed, high technology and Hermès amenities in each of our luxurious 183 hotel rooms in London. Family rooms are easily facilitated by booking an interconnecting room.

CLASSIC ROOM, 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

SUPERIOR ROOM, 1 Queen Bed

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

LUXURY ROOM, 1 King Bed

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

LUXURY ROOM, 2 Single Beds

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

PREMIUM LUXURY ROOM, 1 King Bed, View over Waterloo Place or Pall Mall

  • Max. number of persons: ‌3
  • Area: From 32
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

FAMILY ROOM, 1 KING BED, SEPARATE LIVING ROOM WITH SOFA BED

  • Max. number of persons: ‌3
  • Area: From 49
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Shoe polisher
  • Automatic wake up call(...)

JUNIOR SUITE, 1 King Bed, Lounge Space, View over Waterloo Place or Pall Mall

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

PRESTIGE SUITE, 1 King Bed, Separate Living Room, View over Waterloo Place or Pall Mall

  • Max. number of persons: ‌3
  • Area: From 60
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

ST JAMES SUITE, 1 King Bed, Separate Lounge and Dining Space, View over Waterloo Place

  • Max. number of persons: ‌3
  • Area: From 79
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Audio docking station
  • Shoe polisher(...)

OPERA SUITE, 1 King Bed, Separate Lounge and Dining Space, View over Waterloo Place

  • Max. number of persons: ‌3
  • Area: From 109
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Audio docking station(...)

Our restaurants and bars

Wild Honey St James

Type of cuisine: Bistronomy

Wild Honey St James is now open, on the former site of the Balcon restaurant. This concept takes chef Anthony Demetre's reimagined Wild Honey and brings it to St James... A casual all day dining venue serving modern European dishes.

ST JAMES BAR

Photo non contractuelle / Strictly non binding

The intimate St James Bar has undergone a transformation and now boasts a marble bar top, dark blue velvet banquettes and warm lighting. Overseen by Bar Manager Enzo Sigaut, the drinks offering includes classic and signature contemporary cocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE ROSE LOUNGE

Photo non contractuelle / Strictly non binding

Fresh roses and live harp music are the backdrop to this cozy London restaurant and tea lounge, a pretty space of plump seats in vivid pink and red. Afternoon tea or champagne are the perfect accompaniments to quiet conversation or browsing the library.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 14

  • Maximum size: 195 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Sofitel London St James

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

11,920 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

4,729 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fabulous Hotel

TripAdvisor rating 4.5/5

Kevin R Couples - 21/07/2019 TripAdvisor review

This is not the first time we have stayed in this hotel and will not be the last. The staff can not do enough for you , without being over the top, like some hotels,. The hotel is very central and walking distance to all the attractions, . We are looking forward to our next stay.

Lovely hotel in a great location

Customer review rating 4.7/5

Jo Business - 18/07/2019 AccorHotels certified review

Staff were very friendly and helpful during my stay. My room was excellent despite being "unrenovated" in condition. The room didn't have a view but was very quiet - which is more important to me as a business traveller. Room facilities included an apple-compatible clock/ stereo which I really appreciated to play whatever music or podcast I felt like relaxing to. We ate at the restaurant one night and the food was superb.

Dear Mrs D., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. Thank you also for pointing out the excellent food you have experienced in our restaurant Wild Honey St James. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Perfect Hotel in central London

Customer review rating 4.7/5

Louis C. A. Couples - 18/07/2019 AccorHotels certified review

As usual the staff are so helpful and can not do enough to help you in any way,

Dear Mr A., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Excellent

Customer review rating 4.7/5

Peter Couples - 18/07/2019 AccorHotels certified review

Excellent

profeaaional and welcoming.

Customer review rating 4.7/5

Peter R. Couples - 17/07/2019 AccorHotels certified review

Usual friendly and professional welcome at the front desk; our room had been made ready for us at 1.00pm as requested; remembered our room preferences from last visit. It is a pleasure to stay at the hotel.

Dear Mr R., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

A great weekend

Customer review rating 4.7/5

John H. Couples - 17/07/2019 AccorHotels certified review

Very spacious room,great view of Waterloo Place. Excellent service in Bar and restaurant.

Dear Mr H., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Another excellent stay

Customer review rating 4.7/5

Chemyn R. Couples - 17/07/2019 AccorHotels certified review

We love this hotel! The rooms are clean, comfortable, stylish and extremely convenient. Every detail is attended to. The service is exceptional, from the concierge, front desk, breakfast staff, etc. We love the renovations that were recently completed.

Dear Mr R., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to our completely revamped Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

It was very convenient and comfortable .

Customer review rating 4.7/5

B. Business - 16/07/2019 AccorHotels certified review

It met all my expectations

Dear Mr B., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. It is always a pleasure to receive high scoring. I will share your positive impressions with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Wonderful staff and lodgings with an outrageously outstanding cocktail lounge and restaurant

Customer review rating 4.7/5

Louis S. Friends - 16/07/2019 AccorHotels certified review

The room was large and comfortable. The staff of the hotel were courteous. The highlight though not just of my stay at the Sofitel, but of my entire trip to London was the meal at their new eatery, Wild Honey. The food was incomparable. It is one of the best meals I have had in my life. Certainly top 3. Wow! The preparations were phenomenal. I had the rabbit. It was incredible. Appetizers and deserts were also outstanding. The lounge makes the making of cocktails an art-form. Wild Honey was only open 1-week when we went there in July. Amazing. The staff was knowledgeable and helpful and the food was beyond.

Dear Mr S., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. Thank you so much for your words of praise regarding Wild Honey St James. I couldn't be happier to read your compliments! I agree with you. The Chef Anthony Demetre dishes are also an inspiration for our taste buds too. I am however concerned with your comment about your booking. I would very much appreciate it if you could give me some indications on how we could have enhanced your experience? Thank you in advance for sharing your experience, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Very professional yet warm

Customer review rating 4.7/5

Anonymous Business - 15/07/2019 AccorHotels certified review

Top service, nice and caring staff, onenof my favorites hotels in the world

Dear Mr M., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Very good

Customer review rating 4.7/5

Christina Q. Families - 15/07/2019 AccorHotels certified review

Hotel is well situated in central London extremely friendly and helpful staff. Newly refurbished and dining was superb.

Dear Mrs Q., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Very enjoyable experience with only minor complaints about the room layout

Customer review rating 4.7/5

Anonymous Couples - 15/07/2019 AccorHotels certified review

Staff were very welcoming and helpful. This was a stand out feature of our stay. Our room (219) was a little cramped and darkly lit. Too much furniture in the room meant that movement was restricted when wardrobe doors were opened etc. Lighting was poor. Dark colored furniture also meant that the overall tone of the room was muted. Room location was good with no external noise interruptions. Breakfast was a very good experience with the exception of the size of the tables. They were too small for two people to eat comfortably.

Dear Mr B., I very much appreciate your comments regarding your stay at the Sofitel London St James. We take good note of your comments. When you return I am sure you will enjoy our new deco. Thank you again for sharing your experience, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Beautiful Hotel

Customer review rating 4.7/5

Deirdre J. Business - 11/07/2019 AccorHotels certified review

While I was only there a couple of days, I always enjoy my stay. The hotel is centrally located, and the accommodations are superb. The nightly sparking water, wide variety of teas and comfortable bed made my trip so much easier. Thank you to the awesome concierge who was able to get me checked in to the hotel early! See you next time.

Dear Mrs J., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

best location, best experience to discover London

Customer review rating 4.7/5

Fabrice Couples - 10/07/2019 AccorHotels certified review

verry good welcome by the hotel doorman, that help me sort my taxi problem en 1 minutes nice staff at bar and breakfast

Dear Mr M., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Amazing stay

Customer review rating 4.7/5

Anonymous Families - 08/07/2019 AccorHotels certified review

Beautiful hotel and ideal location to enjoy our visit to London.

Dear Mrs D., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Wonderful stay!

Customer review rating 4.7/5

Tim Couples - 08/07/2019 AccorHotels certified review

Outstanding service and ideal location!

Dear Mr L., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Unbeatable experience

Customer review rating 4.7/5

Mike F. Business - 08/07/2019 AccorHotels certified review

Nothing to fault at all, from check-in to checkout everything worked incerdibly well and I can think of nothing that could improve the experience.

Dear Mr F., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Needs improvement

Customer review rating 4.7/5

Anonymous Business - 07/07/2019 AccorHotels certified review

My stay was satisfactory. There were no issues but also no delighting factors. For example I am an Accor Gold class member & yet I did not receive any benefit from choosing your hotel compared to one where I don't have Gold class. Also... it's really annoying to have the tray of random booklets put on your bed every single night. Every day you add an additional friction point to my day.

Dear Mrs H., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. I am really sorry we couldn't upgrade you during your last stay. As a matter of fact we always do our utpost to meet our guest's expectations however I am afraid this is subject to our availability. And on this occasion we were sold out on higher room types than the one you have booked. Please rest assured that we have taken good note for your future stays of your wish of having a bed clear from any objects. Again so sorry for the inconvenience caused, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James
Customer review rating 4.7/5

Norman M. Couples - 07/07/2019 AccorHotels certified review

Very good

Dear Mr M., I thank you for taking the time to fill out our online guests satisfaction survey following your stay at the Sofitel London St James. It is always a pleasure to receive high scoring. I will share your positive impressions with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James

Amazing stay!

Customer review rating 4.7/5

Corinne Solo - 05/07/2019 AccorHotels certified review

Everyone I came across went above and beyond to accommodate any of my requests. Thank you!

Dear Mrs P., I very much appreciate your comments regarding your stay at the Sofitel London St James. It is always a pleasure to receive such positive feedback. I will share your comments with my team. I am sure that this feedback will serve as an encouragement to all of my staff as we strive to continuously improve the quality of our services. I would very much appreciate it if you could also share your positive comments on TripAdvisor through the following link, http://bit.ly/SofitelTripAdvisor. Thank you very much. I look forward to welcoming you back to Sofitel London St James. Sincerely, Marie-Paule Nowlis General Manager Sofitel London St James
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