Hotel - Sofitel London St James
Sofitel Hotel Sofitel Hotel

Sofitel London St James Hotel

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4.5/5 4,156 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 312.08 GBP Member's rate Members’ Rate, join while you book
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Manual temperature control
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Discover rich color schemes, the soft down of a luxury bed, high technology and Hermès amenities in each of our luxurious 183 hotel rooms in London. Family rooms are easily facilitated by booking an interconnecting room.

  • 183 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 32 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 7,713 reviews

Our guest reviews for Sofitel London St James

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,156 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Mandy K. Families - 17/11/2017
« Beautiful hotel and amazing staff made the stay the best experience. »

Staff were extremely helpful, nothing was too much trouble for them from the door men to the cleaning staff and beyond. During my stay I was made to feel like I was the most important person which was awesome.

AccorHotels certified review
Jon W. Couples - 17/11/2017
« Very good, lovely room and friendly staff , but .... »

As per title However ; I had booked as a day room Andy yet a maid entered the room whilst occupied . When a day too. Is booked it should be obvious that a maid / cleaner should not enter the room

AccorHotels certified review
Karl Business - 17/11/2017
« Still high level »

Felt well lockend After, Lied the room

AccorHotels certified review
Gregor R. Business - 17/11/2017
« Hotel as good as ever,staff brilliant,only fault tv did not work properly in room -extremely annoying with glitch in screen every two seconds »

as above - perfect stay as per last visit apart from tv that was unwatchable due to picture glitch that happened every two to three seconds.

AccorHotels certified review
Egle Business - 16/11/2017
« Flawless »

The service was great, the room was fantastic, the bed was comfortable. Even when I received a wrong bill, it was sorted in 2 seconds. Would stay again and recommend my friends and clients.

AccorHotels certified review
Dr Couples - 16/11/2017
« Very good »

Great staff, clean rooms, amazing location

AccorHotels certified review
Mr T. A. Couples - 16/11/2017
« Mr »

Attention to detail was excellent

AccorHotels certified review
Subir C. Business - 15/11/2017
« CEO »

Sometimes the room clean up took long time that is not expected. Also turned down service should be better.

AccorHotels certified review
Mrs M. Couples - 14/11/2017
« Mrs M. »

The staff was excellent all around. Friendly, yet professional. The room was adequate. I had expected a little more. Lighting was poor especially for the bathroom. Also, couldn't dry my hair in the bathroom and therefore had to find a plug in the bedroom. Unfortunately there was no close by mirror so it was a bit of a blind test to see how it would turn out.

AccorHotels certified review
Frank S. Couples - 14/11/2017
« Perfect Location »

Have stayed here twice now and staying again in november and december, great hotel and the staff are the most helpfull ever, excellent service as soon as you walk in the door.

AccorHotels certified review
Adrian G. Couples - 14/11/2017
« mr adrian g. »

not good to be fair, was sold the breakfast package but wasnt told will have to pay for certain items. upgraded room for another 75 pounds and my friends room was little different who had the standard room in my room the tv kept switching itself on and off

AccorHotels certified review
Holly C. Friends - 14/11/2017
« Absolutely lovely »

Wonderful hotel, top service, helpful friendly staff, good breakfast everything you could want on a city break. Can’t wait to return.

AccorHotels certified review
Jessie T. Families - 14/11/2017
« Very pleasant and helpful staff helped to make a lovely experience. »

Enjoyable and comfortable with lovely food and amusing antics at the bar.

AccorHotels certified review
W. Couples - 13/11/2017
« More of a business-stopover hotel than a luxury weekend getaway »

Pleasant with nice little touches like a turn down service at night, coming back to the room with calming music and bed time tea was lovely. However the hotel lacked an atmosphere you would expect from a busy luxury centre London hotel. It was busy with a lot of guests clearly in business as opposed to being there for a weekend getaway. The staff met all our needs but we felt the atmosphere was a little stuffy and cold. Beautiful artwork on display the weekend we stayed which added character.

AccorHotels certified review
Anonymous Couples - 13/11/2017
« Excellent customer service, loved our stay at this hotel. »

Customer service and comfort levels are excellent.

AccorHotels certified review
John T. Couples - 13/11/2017
« I find the location perfect and the ambiance and service are excellent. »

I have stayed at the hotel about six times in the the past decade and feel the staff are very attentive and respond quickly. Everything is well maintained and crisp -- guest rooms, public areas, restaurants, etc. The location is central but also tucked away in an area that is quiet and elegant while adjacent to the west end theatres.

AccorHotels certified review
George M. Business - 13/11/2017
« Royal stay »

At Sofitel you are always welcome. Guest relation was great and the pre-arrival mail was very helpful. Chauffeur Service is always on time with great brand new cars and great quality. Rooms are renovate and with the Sofitel sleeping expirience Top of the Top. Breakfast was ok.

AccorHotels certified review
Nicholas P. Business - 13/11/2017
« Relaxing stay in best London Hotel »

We had the most pleasant stay at this hotel. The room was spacious and quiet. The bar and restaurant was relaxing and the staff were courteous and efficient. The only negative would be the shower setup. The head needs to be more adjustable as being a larger man I couldn’t face the adjustable shower head down enough and so it pointed at the wall. There is a rain shower which I don’t like. Really don’t like that hotel trend.. would definitely stay here again.

AccorHotels certified review
Sarah Business - 13/11/2017
« Fantastic stay, with incredible and exceptional service »

Had a wonderful one night stay, from the moment I replied to when I left. Nothing was too much, the food menu and quality was great and they accommodated my allergies with no issues. Would highly recommend.

AccorHotels certified review
Jennifer Business - 13/11/2017
« Good experience but sometimes inconsistent »

I was there roughly 2 weeks and the service really was quite good with customer service manager contacting me prior to arrival and my room was amazing. I did notice sometimes the room service wasn't always consistent, i.e. one day bath mat was missing, no loofah, etc. Also, the breakfast buffet isn't as impressive as other places I have been at in London.

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