Hotel - Sofitel London St James
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Sofitel Hotel

Sofitel London St James Hotel

6 Waterloo Place 
SW1Y 4AN  LONDON
UNITED KINGDOM

4,012 reviews
TripAdvisor Rating Based on 4,012 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 14 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Discover rich color schemes, the soft down of a luxury bed, high technology and Hermès amenities in each of our luxurious 183 hotel rooms in London. Family rooms are easily facilitated by booking an interconnecting room.

  • 183 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 32 family rooms
  • 32 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Radio in bathroom
    • Telephone in bathroom
    • Crib on request
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Fax machine
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 6,899 reviews

Our guest reviews for Sofitel London St James

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,012 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Martin B. Couples - 15/08/2017
« Very comfortable and enjoyable stay »

Nice bright room with view over the rooftops. Comfy bed. Excellent staff.

AccorHotels certified review
David M. Couples - 14/08/2017
« Courteous and professional »

It was a great experience. From check in to check out was professional and no fuss. The hotel is perfectly situated on the edge of Picadilly and extremely well positioned for a lot of the sightseeing highlights

AccorHotels certified review
Arnold W. Solo - 14/08/2017
« Wonderful hotel »

This hotel is 5 star in every way. The location is great, the staff are wonderful and the rooms have every modern convenience you would want. I thoroughly recommend this hotel.

AccorHotels certified review
Anonymous Couples - 14/08/2017
« Lovely stay, wonderful staff. »

Altogether very pleasant. Concierge/front desk staff all very helpful and communicative, welcoming. Room well kept and comfortable, felt very high quality in furnishings, accessories, etc. Public spaces very nice.

AccorHotels certified review
Sue Couples - 14/08/2017
« Made to feel special »

Couldn't fault my stay. Room, service location fantastic. Will come back.

AccorHotels certified review
Anonymous Couples - 14/08/2017

We always have wonderful customer service and are treated warmly. We used to stay at the Ritz, but now only stay at the Sofitel when in London.

AccorHotels certified review
Andrew J. Friends - 14/08/2017
« Good but not great »

A pleaser enough stay with room for many small improvements

AccorHotels certified review
Mark R. Couples - 13/08/2017

Very high standard hotel enhanced by extremely attentive staff

AccorHotels certified review
Fraser Couples - 13/08/2017
« Fraser »

Worst five star experience in my life

AccorHotels certified review
Sarah Solo - 13/08/2017
« Dependably decadent. »

So Spa is pure heaven and the main motivation for my staying at Sofitel St James (time and again). The environment and treatments are second to none and I always emerge with renewed equilibrium and a sense of sensual wellbeing.

AccorHotels certified review
Anonymous Couples - 13/08/2017
« Best service ever »

Thank you for spoiling us! Our stay was fabulous. Room was great and service was better.

AccorHotels certified review
Lauren Couples - 12/08/2017
« Brilliant stay »

A luxurious stay in a brilliant hotel. The staff went above and beyond to ensure we had a great stay and had everything we required. From the restaurant to the room itself everything was impeccable and I will definitely stay again!

AccorHotels certified review
Andres A. Families - 12/08/2017
« Simply Wonderful! »

Marvelous

AccorHotels certified review
Lars E. Families - 12/08/2017
« So nice at Sofitel St James »

As always this hotel offers the best of service in every detail. Concierge welcoming you and helping you with a smile, the wonderful atmosphere in the spacious lobby is great, the wonderful flower arrangements, the nice smell, the kind people. Housekeeping when it's the best and so on and so on. We love it! And the breakfast, I could write a book about that. It's the best ever by far even though I stayed at so many hotels. The hotel is also situated so nicely and central yet very quiet. We are just waiting for the next chance to go there. In the room you just don't hear a single noise from the outside or anyone else in the hotel. We were actually talking about this during this visit. For me it was the eighth time here and never, ever any disturbing noise. Amazing. The only thing that wasn't good was that some things in the room had flaws. Not any big issues but still a little annoying. But all that is soon forgotten. See you soon.

AccorHotels certified review
Scott S. Families - 12/08/2017
« Nice »

Started off rough as check in was miserable. However the staff was great throughout our ten day stay, and we really enjoyed the hotel.

AccorHotels certified review
Emmanuel Solo - 12/08/2017
« It was splendid »

It was a splendid experience

AccorHotels certified review
Richard C. Couples - 11/08/2017
« Very accommodating staff, friendly and helpful. »

A wonderful experience. A great location, strategically situated within meters of Piccadilly Circus, Trafalgar Square and The Mall. Breakfast is thoroughly and thoughtfully offered and presented, the wait staff are attentive and engaging and the food is expertly prepared. We will be back!!

AccorHotels certified review
Patricia Couples - 11/08/2017
« Perfect »

Everything was perfect during our 4 1/2 day stay. Hotel is beautiful and comfortable and staff is exceptional.

AccorHotels certified review
Asma Families - 11/08/2017
« Wonderful »

It was nice with lots of helping and caring staff

AccorHotels certified review
Kim Couples - 09/08/2017
« Wonderful hotel! »

All the staff were genuinely friendly and helpful. Of course the hotel us in a fantastic position which helps but all other aspects were great. Our room was perfectly quiet and very well equipped. The breakfast was wonderful and the one evening meal we had in the Balcon restaurant was pleasant.

Our most recent 20 reviews
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