Sofitel London St James 5 stars

Customer review rating (ALL Rating) 4.8/5 3,171 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Beautifully designed rooms by Pierre-Yves Rochon

  • The ALLSAFE label represents our cleanliness & prevention standards

  • Iconic culinary experiences, including Michelin-starred dining led by Chef Anthony Demetre

  • Unparalleled location within walking distance to London's best attractions

  • Grade II listed building with original features

Our accommodation(s)

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Hotel location

Sofitel London St James

6 Waterloo Place
SW1Y 4AN LONDON
United Kingdom

GPS:51.50732, -0.132397

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

WILD HONEY ST JAMES

Sofitel's Michelin-star restaurant Wild Honey St James combines classic French techniques with the finest seasonal British produce.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  3,171 reviews

TripAdvisor Rating  5.0/5  420 reviews

Certificate of excellence 2023

Sofitel Best in London

TripAdvisor rating 5.0/5

Archie W TripAdvisor review

The Sofetil St James was an amazing hotel and location to all the great sites in London. The staff was very friendly and accommodating to all our needs. The room was well decorated very clean, and spacious. Perfect location for anyone who is a first time visitor to London due to its location. Several places to have dinner around the hotel not to mention the hotel bar and restaurant which are both top notch. I e stayed in several hotels in London and so far this was the best. Truly a 5 Star hotel! Thank you to all the staff who made out stay so GREAT! A. Warren

Bonjour, Thank you for sharing this positive review. It's heartening to hear how our friendly staff contributed to making your stay so enjoyable. Our team is dedicated to providing exceptional service, and your acknowledgment truly means a lot. We're also thrilled that you appreciated the cleanliness and spaciousness of our rooms, which reflects our commitment to comfort and luxury. Our central location is indeed perfect for exploring the city, and we're glad it served as a convenient base for your London adventures. We take pride in the St James Bar and our Michelin-starred restaurant, Wild Honey St James, and it's gratifying to know they met your high expectations. We look forward to welcoming you back. Merci, Marie-Paule Nowlis, General Manager

Exactly What We Wanted

Customer review rating 5.0/5

Kevin K. Couples - Confirmed reviews ALL

Sofitel St James is comfortable and incredibly convenient. The staff were uniformly wonderful, ensuring everything went smoothly during our stay. We will be back.

Dear Mr K., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and the team were delighted that they were able to play their part to help ensure such a memorable visit. In the event that you may have the time, we would love to invite you to share your review with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you back again in the near future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Very Good Stay and Location

Customer review rating 5.0/5

Archie W. Couples - Confirmed reviews ALL

We stayed at the St James Hotel for several nights while in London. Very beautiful building and hotel. Rooms were very nice and elegant to say the least. Highly recommend staying at this beautiful hotel.

Dear Mr W., On behalf of all of us at Sofitel London St James I would like to send our sincere thanks for taking the time to share with us your wonderful comments further to your recent stay. We greatly appreciate receiving your feedback and it is a pleasure to hear that you enjoyed your time with us. We would love to invite you to share your recommendation with many others on TripAdvisor by clicking on the following link as the team endeavour to break into the Top 30 Hotels in London - http://bit.ly/SofitelTripAdvisor. Thank you in advance for helping us to share the experience we offer here at Sofitel London St James and we look forward to welcoming you again in the future. Sincerely Sally-Ann Jenkinson Director of Guest Experience

Great Location

Customer review rating 4.5/5

Andrew J. W. Couples - Confirmed reviews ALL

We were allocated a nice room overlooking Waterloo Place (307).. Although I had requested a high floor, this room had a decent view, and was v. quiet.. The staff were very attentive and friendly.. Breakfasts were good..

Dear Mr W., We very much appreciate your feedback regarding your stay at Sofitel London St James and am glad that our location and premium luxury room met your expectations. It is a pleasure to hear your positive comments and am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

Near perfect as always

Customer review rating 4.5/5

Marie G. Solo - Confirmed reviews ALL

Luis at breakfast was very nice

Dear Mrs G., We very much appreciate your feedback regarding your stay at Sofitel London St James and am happy that it was so good. I am sure that this feedback will serve as an encouragement to all of our team as we strive to continuously improve the quality of our services and please do let me know what we can do to ensure it is perfect next time and not just 'near perfect' Thank you again for sharing your experience, and we hope to welcome you back again soon. Sincerely, Sally-Ann Jenkinson Director of Guest Experience

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Other web-users rate our hotel

  • 869 reviews 9.9/10 Location
  • 976 reviews 8.6/10 Room
  • 1,675 reviews 9.4/10 Service
  • 9 reviews 7.4/10 WiFi
  • 383 reviews 8/10 Comfort
  • 366 reviews 8.9/10 Breakfast
  • 312 reviews 9.4/10 Vibe
  • 306 reviews 8.1/10 Food

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