Hotel - ibis Manchester Centre Princess Street
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Manchester Centre Princess Street Hotel

3.5/5 1,597 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 45.00 GBP Non member rate
From 42.75 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Public indoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 126 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 4 connecting rooms
  • Baby bed
    • Emergency exit map
    • Air Cooling System
    • Radio in room
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.3/5 AccorHotels Rating 5,816 reviews

Our guest reviews for ibis Manchester Centre Princess Street

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 1,597 reviews
Porl Families - 14/03/2019 AccorHotels certified review
« Excellent city centre accommodation for a night out. »

Very effective polite staff on arrival. Liked the check in procedure...very informal and relaxed.. great modern welcoming entrance and bar area. Lovely warm clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear PAUL P., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to tell others about your great visit with us by writing all your positive comments on www.tripadvisor.co.uk Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Denis B. Business - 14/03/2019 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear DENIS B., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback overall. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Anonymous Business - 13/03/2019 AccorHotels certified review
« Satisfactory »

It served a purpose for one night. Not the nicest area to stay in, room was reasonably clean, sink had horrible drain smell when used, didn't like the sheet only being on the thin mattress topper and not over the thick mattress. Pillows were horrible and hard. Mattress was quite hard. Water pressure in shower was low. staff doing check-in were helpful and pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sian L., We very much appreciate your comments regarding your stay at the ibis Manchester Centre Princess Street. I was sorry to hear that Manchester Centre wasn't to your liking and that the stay was not to your expectations. Ibis hotels are now offering mobile check in and work from a laptop unlike other hotels that work from a desktop. The staff can complete a check in anywhere in the lobby, I can assure you we did not mean to make you feel ambushed. The pillows and toppers are ibis standard and you will find them the same worldwide, we are sorry they are not to your taste. Thank you for bringing to our attention, your concerns about the plumbing. We have reported this to to our maintenance engineer to take any necessary action. On a positive note, I am glad to hear that you found the staff to be helpful. Thank you again for sharing your experience, and we hope you will give us the opportunity to welcome you back for stays in future. Sincerely, Ashlee Toorak, Guest Relations Manager

Kim Couples - 13/03/2019 AccorHotels certified review
« Bad hotel room & customer service »

I had a problem with signal for music channels. I reported it and maintenece came up to have a look and we were swapped rooms. The only problem with the first room was the TV, in the second room the bathroom door was cracked at the hinges and didn’t close properly. the tv has a crack and was missing a button and there was also something stuck in the carpet. The music channels were also not working on the TV in this room too. I reported it again and was told it was an issue with all the TVs and they were getting someone out to fix it. It wasn’t fixed before we left the following day. I’m not happy about paying money for a room that i wasn’t up to standards, and the staff were not very helpful at all.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIMBERLEY B., Thank you for taking the time to tell us about your recent stay at the ibis Manchester Centre Princess Street. I am sorry that your experience failed to meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I understand that, during your visit, you've encountered an issue with some of the TV channels, including the music programs. As explained, this unforeseen fault was due to a signal error which occurred in all rooms. Unfortunately, we weren't aware until later that day hence the reason why the first time you reported the problem we offered you to swap room. I would like to apologise if the second room you were allocated in wasn't up to standard. After further investigation with the Team on duty, they confirmed that they hadn't been made aware of your disappointment with the bathroom door nor with the sticky carpet. Indeed, would you have raised your discomfort, appropriate actions would have been taken in order to make your stay more enjoyable. I'm sorry you felt the Team wasn't helpful in dealing with your concerns as, after discussing your feedbacks with them, it certainly wasn't the impression they wished to portrait. We receive regular positive guests feedbacks so please be assured that this isn't a true representation of the high service standards upon which we pride ourselves. We appreciate your sharing those matters, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederic Dumont General Manager

Hannah Couples - 13/03/2019 AccorHotels certified review
« Terrible »

We had 2 water leaks in our room. Damaged shoes and hair straighteners, was left with a big puddle on the floor. staff was rude and couldn’t do anything about this other than advise us to check out 2 hours early as the manager was on holiday. Completely ruined our trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANNAH P., Thank you for taking the time to tell us about your recent stay at the ibis Manchester Centre Princess Street. I am sorry that your experience failed to meet your expectations due to a water leak in your room following torrential rain in Manchester. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. While I apologise for the inconvenience caused to your visit, the leak was an unforeseen situation. I have investigated the matter further with our Maintenance Engineer who confirm that the water had only leaked against the wall by the bedroom window as well as created a water bubble on the wall near the wardrobe which he proved by showing pictures he had taken. There was no evidence of a puddle on the floor which could have damaged your hair straightener or your shoes as you suggested. I have also discussed your remarks with the Team Member who dealt with your complaint when you raised it around 10:30am. She has confirmed that you were offered to move rooms but also that your check out was at 12:00 midday which was in 1 hour. Consequently, you decided to stay in the room until the departure time. I'm sorry if you felt this wasn't clearly expressed or not up to your satisfaction. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederic Dumont Genera Manager

Anonymous Families - 12/03/2019 AccorHotels certified review
« A great functional clean room »

Clean room, friendly staff and well maintained and quiet

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOHN O., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback overall. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Derek M. Couples - 12/03/2019 AccorHotels certified review
« Functional »

Bathroom door not fitted correctly and flush on toilet sticking in. Pillows very poor quality very hard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Derek M., We very much appreciate your comments regarding your stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback. I am pleased to hear that you had a functional stay with us. I was sorry to hear that our pillows were not to your liking. They are ibis standard pillows and are the same throughout the hotel. Thank you for your feedback regarding the bathroom door and toilet flush; this has since been passed to our Maintenance Engineer for repair. Thank you again for sharing your experience, and we hope we can welcome you back for future stays in Manchester. Sincerely, Ashlee Toorak, Guest Relations Manager

Leah Couples - 12/03/2019 AccorHotels certified review
« Perfect stay! »

The staff at the hotel were so friendly and helpful! The location is perfect as it’s only a 10 minute walk from the centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear LEAH C., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to tell others about your great visit with us by writing all your positive comments on www.tripadvisor.co.uk Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Richard Couples - 12/03/2019 AccorHotels certified review
« Excellent base for weekend tourists »

Good location, friendly staff and excellent breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RICHARD G., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback overall. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Diane Couples - 12/03/2019 AccorHotels certified review
« Cheap cheerful »

No problems, staff friendly, clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIANE C., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback overall. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would like to confirm that the issue with the toilet flush was reported to our Maintenance Engineer and was fixed immediately after you raised it. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Frederic Dumont General Manager

Chantelle H. Families - 11/03/2019 AccorHotels certified review
« Miss »

Staff was very friendly and welcoming, the room was also very nice and clean. Would defiantly come and stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHANTELLE H., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to tell others about your great visit with us by writing all your positive comments on www.tripadvisor.co.uk Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

K Friends - 11/03/2019 AccorHotels certified review
« Modern clean rooms »

Was really nice hotel, clean and staff were on hand for ice buckets etc.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KERRIE P., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to tell others about your great visit with us by writing all your positive comments on www.tripadvisor.co.uk Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Abi Couples - 11/03/2019 AccorHotels certified review
« Adequate room, fantastic location »

The room was comfy and had everything we needed (including hangers, lots of power points, bedside table etc). There was a suspicious looking stain on the carpet but other than that it was really clean. Complimentary ear plugs were provided which I thought was a really great idea. The room was a little small but staying here we were paying more the location than the room luxury - for short stays in Manchester this place is absolutely perfect so would reccomend.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABIGAIL N., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback overall. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Neil H. Business - 10/03/2019 AccorHotels certified review
« Good. »

Hassle-free, friendy staff and decent room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil H., We very much appreciate your comments regarding your stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback. We are delighted to hear that you had a hassle free stay with us. Thank you for your comments about the staff and the room. I will be sure to share your compliments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ashlee Toorak, Guest Relations Manager

Anna Business - 10/03/2019 AccorHotels certified review
« mrs »

Clean room, goofd bed, great staff, exelent location

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANNA ELISA H., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to tell others about your great visit with us by writing all your positive comments on www.tripadvisor.co.uk Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Julie Couples - 10/03/2019 AccorHotels certified review
« Helpful staff, very clean and comfy. Will definitely stay again »

Fantastic

Our hotel has responded to the review
Our hotel has responded to the review

Dear JULIE K., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to tell others about your great visit with us by writing all your positive comments on www.tripadvisor.co.uk Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Mancvisitor Solo - 10/03/2019 AccorHotels certified review
« Handy hotel for Manchester city centre »

It was fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear DYFED J., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback overall. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Izabela Business - 10/03/2019 AccorHotels certified review
« I enjoyed my stay at the hotel. »

I liked the location of the hotel, the room and the kettle inside it. The room and the bathroom were very clean. The bed was extremely comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear IZABELA J., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to tell others about your great visit with us by writing all your positive comments on www.tripadvisor.co.uk Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Bisola Couples - 10/03/2019 AccorHotels certified review
« Really cozy »

The rooms look exactly like the photos Hosts are superb!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear BISOLA A., We very much appreciate your comments regarding your recent stay at the ibis Manchester Centre Princess Street. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please feel free to tell others about your great visit with us by writing all your positive comments on www.tripadvisor.co.uk Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederic Dumont General Manager

Db Business - 09/03/2019 AccorHotels certified review
« All OK, room basic, breakfast good »

Room a bit soulless and not massively keen on the bathroom units - shower not enogh of a flow for a goid morning refresh. Check in was quick, breakfast much better than expected. However still waiting for my final receipt!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Duncan B., We very much appreciate your comments regarding your stay at the ibis Manchester Centre Princess Street. Thank you for your feedback regarding the room style, I was sorry to hear it was not to your liking. I have passed on your comments about the shower to our maintenance engineer for repair, we normally receive great feedback about our showers so I am sorry on this occasion, it was not to our usual standard. I am glad to hear that you enjoyed our Full English buffet breakfast. I will be sure to pass on your compliments to the breakfast team. Thank you again for sharing your experience, and we hope we can welcome you back to Manchester for stays in the future. Sincerely, Ashlee Toorak, Guest Relations Manager

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 45.00 GBP Non member rate
From 42.75 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates