ibis Manchester Centre 96 Portland Street 3 stars

Customer review rating (ALL Rating) 4.3/5 1,217 reviews

ibis Manchester Centre 96 Portland Street - Image 1
ibis Manchester Centre 96 Portland Street - Image 2
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Description

Hotel extras

  • Located near Manchester Palace Theatre

  • Located just 1km from Manchester Piccadilly train station

  • Enjoy authentic cuisine at the in-house Chill #96 restaurant

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

Our accommodation(s)

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Hotel location

ibis Manchester Centre 96 Portland Street

96 Portland Street
M1 4GX MANCHESTER
United Kingdom

GPS:53.47733, -2.240744

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  1,217 reviews

TripAdvisor Rating  4.0/5  2,213 reviews

Good Stay

Customer review rating 4.5/5

Sapphire L. Business - Confirmed reviews ALL

The staff was very friendly and helpful. The room was nice and clean.

Dear Sapphire L., Thank you for sharing your positive feedback! We are delighted to hear that you enjoyed the friendliness and helpfulness of our staff, as well as the cleanliness of your room. Providing excellent service and a clean environment are our top priorities. We hope to welcome you back for another pleasant stay. Warm Regards, Nicole P. Assistant Front of House Manager

Well Located at the Centre of Manchester, easy to access the Market Street by just walking 🚶‍♀️

Customer review rating 5.0/5

Katelula S. K. Solo - Confirmed reviews ALL

I had an amazing and great experience stayed at Ibis, the kindness of the people at the receptionist is unbelievable and unquestionably. My next trip to Manchester, Ibis Hotel will be the first in my Mind.

Dear Katelula Salum K., Thank you for your positive review! We are delighted to hear that you had an amazing experience with us and that our central location made it convenient for you to explore Manchester. Our team at the reception is dedicated to providing exceptional service to all our guests. We look forward to welcoming you back on your next trip to Manchester. Warm Regards, Nicole P. Assistant Front of House Manager

Old hotel

Customer review rating 2.5/5

Anonymous Business - Confirmed reviews ALL

The room had no ventilation. I had to keep the door and window open to clear the stale air out of the room on return every day. Staff even came to the door to ask if everything was ok. The shower door does not close. Water all over the bathroom floor, which is slippery ! The bathroom sink is small and oddly shaped so splashes go on the floor. The bathroom door and furniture are marked with age.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at ibis Manchester Centre 96 Portland Street. We sincerely apologize for the inconveniences you encountered during your time with us. Your comments have been noted, and we will address them with the utmost importance. At ibis Manchester Centre 96 Portland Street, we strive to provide a comfortable and pleasant stay for all our guests. Rest assured, we will look into the ventilation issues in the room, as well as the maintenance of the bathroom facilities to ensure they meet our high standards. Please know that guest satisfaction is our top priority, and we appreciate your valuable input. Warm Regards, Nicole P. Assistant Front of House Manager

Excellent location

Customer review rating 3.0/5

Peta Couples - Confirmed reviews ALL

This is a standard hotel with a lot of standard rooms equipped and cleaned to an acceptable standard. The two things which stand out are the excellent location - great for Manchester city centre, train stations, China Town and the Gay Village - and the friendly staff at reception. Well, there isn't really a reception desk, there's a member of staff in an Ibis t-shirt with a mobile phone, but they seem to be able to do everything with it! My only criticism is the extortionate cost of staying here on a Saturday night.

Dear Peta, Thank you for sharing your feedback about your recent stay at ibis Manchester Centre 96 Portland Street. We are delighted to hear that you found our hotel to be in an excellent location, close to various attractions in Manchester. It's great to know that you appreciated the cleanliness of our standard rooms and the friendly staff members who made your stay pleasant. At ibis, we aim to provide a modern and efficient check-in process to ensure a seamless experience for our guests. While we do not have a traditional reception desk, our team members in Ibis t-shirts equipped with mobile devices are trained to assist with all guest needs promptly. We appreciate your comments regarding the pricing, and rest assured that we regularly review our rates to stay competitive in the market while offering the best value for our guests. Your feedback is valuable to us as we strive to enhance the overall guest experience. We hope to welcome you back for another enjoyable stay in the future. Warm Regards, Nicole P. Assistant Front of House Manager

well located

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

good

Dear A., Thank you for sharing your positive feedback. We are delighted to hear that you found our hotel's location convenient and had a good experience overall. Your satisfaction is our priority, and we look forward to welcoming you back soon. Warm Regards, Nicole P. Assistant Front of House Manager

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Other web-users rate our hotel

  • 1,536 reviews 9.4/10 Location
  • 1,853 reviews 6.7/10 Room
  • 1,469 reviews 8.8/10 Service
  • 43 reviews 7.7/10 WiFi
  • 891 reviews 7.2/10 Cleanliness
  • 381 reviews 7.9/10 Breakfast
  • 273 reviews 8.3/10 Vibe

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