Hotel - ibis Manchester Centre 96 Portland Street (new ibis rooms)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Manchester Centre 96 Portland Street (new ibis rooms) Hotel

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4.0/5 1,728 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 127 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 5,618 reviews

Our guest reviews for ibis Manchester Centre 96 Portland Street (new ibis rooms)

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,728 reviews
AccorHotels certified review
Michelle H. Friends - 13/02/2018
« Mrs »

Lovely room, excellent location, nice breakfast which was on until noon and a fantastic bar ... half price cocktails until 10 made with care and tasted fantastic. An absolute bargain!

AccorHotels certified review
- Couples - 13/02/2018
« Pleasant decor but Breakfast was not up to scratch »

The rooms were very pleasant to stay in with them being newly refurbished however the breakfast was appalling. We was told on arrival that we had full English breakfast the following morning but when we arrived they said they don’t offer full English... so all we had was a few pasteries and a glass of orange juice. The items were not refreshed often enough and resulted in me asking numerous times for each item to be replenished. Apart from that, the staff were attentive and were professional.

AccorHotels certified review
Paul C. Friends - 13/02/2018
« Pleasant and comfortable »

Welcomed by friendly staff. Well presented room and half price drinks at the bar till 10pm. What's not to like?

AccorHotels certified review
Richard Business - 12/02/2018
« Generally good, with some areas needing attention »

Clean, functional and reasonably comfortable room. Friendly staff. Corridors to rooms not the most welcoming, and bathroom drains - particularly sink - needing through clean/bleach. Unpleasant smell from them when using.

AccorHotels certified review
Anita S. Families - 10/02/2018
« Slightly dissappointed. »

Found on 1st night no hot water and heating not running properly. Breakfast in the morning was dissappointing. Didn t find out about hot options till too late.

AccorHotels certified review
Anonymous Solo - 09/02/2018
« nice hotel for the price »

Helpful staff, redecorated lobby and rooms, fast wifi Open for improvement: floors are really cold due to heating coming from the AC above the door, poor water pressure, real bread not just toast for breakfast

TripAdvisor review
Solo travel - 09/02/2018
« fair Ibis room as ever, but 'Chill 96' catering disappoints »

I have stayed at this hotel several times before, but this as my first sampling of the new 'Chill 96' bar/café arrangement. I regret I have to record my disappointment with the food service available - the evening meal was reduced to the base 24-hours menu owing to 'chef still being trained - a Management failure.

AccorHotels certified review
Harry O. Solo - 08/02/2018
« Satisfied »

Stay was satisfactory. Had to wait to book in while staff chatted.

AccorHotels certified review
Jaume B. D. H. Business - 08/02/2018
« I paid for a one night sleep and did not sleep at all. »

I could not sleep at all thanks to having been given a room next to the main street that had not sound insulation whatsoever. Sirens of emergency services, general traffic and people in the street would keep me awake most of the night.

AccorHotels certified review
Nicola Friends - 08/02/2018
« Excellent »

Everything was excellent staff customer service was amazing. Rooms was lovely & clean & comfy. Definitely be back soon.

AccorHotels certified review
Anonymous Business - 08/02/2018
« Clean comfortable,friendly and fair value. »

Good--Good night's sleep in comfortable and quiet room.

AccorHotels certified review
Patricia Business - 07/02/2018
« Nice room »

I thought the room was good, really clean and the decor was nice. The bathroom was like a cabin on board a ship! Having said that, it was perfectly nice. The breakfast area was confusing with things all over different surfaces. I didn’t realise you could order a hot breakfast so I missed out on that.

TripAdvisor review
peterfA9670AO Friends getaway - 07/02/2018
« Excelent hotel shame about the breakfast »

This hotel is perfectly located in the center of manchester. Ideal for transport links, shopping and entertainment. Downside was the breakfast. Very poor compared to other ibis hotels I have stayed in.

Our hotel has responded to the review
Our hotel has responded to the review

Dear peterfA9670AO, Thank you very much for taking the time to review your experience. I am happy to see that you enjoyed your stay with us in our hotel and that you liked our central location. However I am disappointed that the breakfast took the shine of your entire stay. I hope that you will give us a second chance and that we will be welcoming you very soon. Best Regards, Paula Borkowska Front Office Manager

AccorHotels certified review
Ian R. Couples - 06/02/2018
« Disapointing »

Room clean and tidy, bed comfortable as ever. Step at the entrance to the bathroom was dangerous especially at night time. The girl on the check in appeared not to understand the purpose of a pre authorisation and insisted on taking an addtional amount for the breakfast. This was rectified the following morning by the young man on check out when our amount spent was taken and the balance returned to my card. The choices at breakfast, both continental and English, were poor and in no way stood comparison with a rival hotel chain where we stayed some two weeks ago or even the Ibis Budget hotel in Bradford where we were offered a superb choice in the continental breakfast! The presentation of the full English breakfast was really unacceptable. Surely it should have been on a larger plate which had been warmed first! The menu was disappointing and had we not been in a hurry would no way have eaten in your hotel. The fact that there was no dedicated cook resulted in extremely poor bar service in the evening. Must do better or we certainly shall not be back.

AccorHotels certified review
Stephen H. Couples - 05/02/2018
« Upgraded Hotel. Downgraded Breakfast »

The new look hotel is great, Rooms are what you expect from a ibis clean and comfortable unfortunately the carpet in the bedroom had what I can only describe as a circluar bleach mark outside the bathroom that aside it was comfortable, We decided to opt for the £6.95 breakfast thinking that this would be the same as usual but alas not!, you now have to pay an extra £2 for an English breakfast there is no explanation of what you get for the uplift, When the breakfast arrives its on what can only be descibed as a side plate and to be honest the breakfast wasn't worth the hefty £8:95 per person when there is a weatherspoons around the corner that does a full size plate full of breakfast with a coffee for £5 per person, Would I stay again?..Yes, Would I eat there again..NO!

AccorHotels certified review
Andrew P. Couples - 05/02/2018
« Mr »

Very comfortable room and friendly staff

AccorHotels certified review
Julie Families - 05/02/2018
« Great hotel, shame about the guests »

The room was immaculate, the bed was the most comfortable I have slept on - however we were woken very late at night by intoxicated guests shouting in the corridoor.

AccorHotels certified review
Debbie G. Friends - 05/02/2018
« Fantastic »

From the first greeting nothing was too much trouble extremely friendly staff there was an issue with our rooms, offfered drinks & complimentary breakfast, would book breakfast next time an all round fab experience

AccorHotels certified review
Igor Solo - 05/02/2018
« great »

I like all, except: 1) your new "reception desk" system general: the "desk" is located just in very narrow passage on a way from entrance door to lift with a lot of traffic - there are no place to stay with luggage without disturbing other passing guest; 2) The low sofa and small low tables are good for drinks, but it is not comfortable place to eat breakfast (there are few "normal" tables, but they have been occupied usually); 3) Every time the quests have to go between front door and elevator through noise "pub" atmosphere - is not a great idea. Lobby bar is fine when it is located on side or when it is more quiet. 3) there are no any hooks for outerwear in the room next to entree - only a wardrobe on another side of the room; 4) the carpet covering is not the best option for floors at the rooms, yes - it is new, but it has already some spots on it; 5) the ventilation in bathroom could be more powerful; 6) Quite limited selection of international TV-programs ( f.ex. non-one in Russian) What is perfect: location, staff, cleaning, breakfast, shower head with led-light, beds, the size of blanket

TripAdvisor review
Business - 05/02/2018
« Great Customer Service »

There was an obscure technical problem with my WiFi connection halfway through the stay. Both the receptionist and then the manager went out of their way to resolve the problem, eventually calling Accor technical and brokering a solution. I was grateful and impressed, again, by the service standards at ibis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear timcJ3628KE, I am really happy that you enjoyed your stay with us. Thank you so much for this lovely review! It makes me proud to see that you found our customer service very impressive. It is always a pleasure to see such a positive review that reflects our hard work. We look forward to welcoming you back again soon. Best Regards, Paula Borkowska Front Office Manager

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