Hotel - ibis Manchester Centre 96 Portland Street (new ibis rooms)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Manchester Centre 96 Portland Street (new ibis rooms) Hotel

4.0/5 1,825 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 127 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Emergency exit map
    • Air Cooling System
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.2/5 AccorHotels Rating 6,160 reviews

Our guest reviews for ibis Manchester Centre 96 Portland Street (new ibis rooms)

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,825 reviews
Mc Families - 18/07/2018 AccorHotels certified review
« Nice staff. Poor hygiene in rooms. Less than average breakfast. »

After a warm welcome, I was disappointed to find the room VERY small and cramped and the hygiene generally very poor. The carpets between beds and along edges of room were so filthy that I warned my son not to drop anything in the floor. We found random hairs on the bed linen and 'new' towels. The wall in the bathroom was splattered with some brown, sticky substance right where our towels had to hang! Whatever the substance was, the steam in the bathroom seemed to have set it into the wall! Breakfast was not tasty. Hash browns undercooked both days.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MARIA C., Thank you for taking the time to tell us about your experience at the ibis Manchester Centre 96 Portland Street (new ibis rooms). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We sincerely hoped that we were able to resolve your concerns during your stay if they were brought to our attention, however if there is anything else we can do to make it right, please do not hesitate to contact me. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Parikh General Manager

Davina S. Solo - 17/07/2018 AccorHotels certified review
« A good weekend »

Most matters were fine providing most of my needs

Ranald D. Business - 15/07/2018 AccorHotels certified review
« Good stay but poor follow -up service »

I have stayed at this hotel many times. Always good cleanliness and service. However after my last stay I tried to contact someone at the hotel about a tie I'd left behind in my room (rm 426). No one picked up the phone despite my calling 5-6 times. There was an answer service which said not to leave a message but to send an email. So I sent an e-mail and am still waiting for a response! It would make a lot of sense to at least have some sort of contact arrangement whereby situations like this could be dealt with.

Abraham H. Business - 15/07/2018 AccorHotels certified review
« Located in a central place the staff is friendly. »

One of the problems is that light from outside invades the room through the window. I noticed ear-plugs in the room maybe they need to add eye covers or better curtains

Sarahb Couples - 15/07/2018 AccorHotels certified review
« Great weekend »

Great weekend . Hotel in centre of Manchester and close to night life and shops

Couples - 15/07/2018 TripAdvisor review
« Great Location »

Hotel in a great location with easy access to the city. Very well run clean hotel, great service and friendly and helpful staff with relaxed atmosphere, what more could you want. all the modes of transport nearby.

Our hotel has responded to the review
Our hotel has responded to the review

Dear D H, Many thanks for your comments regarding your stay at Ibis Manchester City Center. It is always pleasant to receive positive feedback. I am glad to hear that our great location was ideal and our very clean hotel is well run with great service. My team and I very much appreciate your kind words,and we are glad to have been part of your visit. We look forward to welcoming you back upon your return to Manchester and thank you again for the high score. Kind Regards, Dorathy Onye/Guest Relations Manager

Alison Couples - 14/07/2018 AccorHotels certified review
« Location, location, location »

Very friendly staff, clean room (huge bed), cool air conditioner - perfect for the night

David Couples - 14/07/2018 AccorHotels certified review
« Clean Modern Friendly Hotel. »

A clean friendly well run hotel,an easy stay with helpful staff and relaxed atmosphere.

Anonymous Business - 14/07/2018 AccorHotels certified review
« Nice Hotel »

Clean rooms with a reasonsble breakfast thrown in

Mike A. Families - 14/07/2018 AccorHotels certified review
« Excellent hotel for the price »

Good location just off Oxford Road

Sp Families - 14/07/2018 AccorHotels certified review
« Basic accommodation and breakfast average. »

Staff are friendly and the accommodation was clean and satisfactory. Breakfast could of have been better.

Anonymous Business - 14/07/2018 AccorHotels certified review
« Clean, friendly and very efficient hotel. »

Very satisfied with the service. High standard of cleanliness observed. Lovely breakfast.

Jonathan F. Business - 13/07/2018 AccorHotels certified review
« Far too expensive for the facilities provide »

Just too expensive at £177 for one night -

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN F., Thank you for taking the time to tell us about your experience at the ibis Manchester Centre 96 Portland Street (new ibis rooms). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our prices reflect the demand and events in the area and we constantly compare ourselves with our competitors to ensure best rates are available to our customers. We are also available on most comparison websites for guest to make the best choice. I have also noticed that you are now our loyalty card holder and when you will book direct via ibis.com, you will be able to get discounted prices and also collect points for your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Parikh General Manager

Anonymous Friends - 13/07/2018 AccorHotels certified review
« Excellent »

Staff very friendly

D. Business - 12/07/2018 AccorHotels certified review
« Fab and bonus bargain price »

Location and price ideal - was attending a conference so needed comfort and reasonable cost. Able to dine in or out due to location near many venues of a wide variety. Comfy beds and facilities just what you need. Staff very helpful and did not leave you unattended on arrival - quickly sorted and any questions promptly answered - good knowledge of the city for visitors

Dr A. Business - 12/07/2018 AccorHotels certified review
« Reasonably quiet, reasonably clean, reasonable facilities »

The only surprise from staying at the hotel was concierge staff did not wear uniform, very polite, nice simple and modern room. Simple check in and check out, surprised I was not pre-notified of the deposit which was reasonable.

Anonymous Couples - 12/07/2018 AccorHotels certified review
« ms »

comfortable clean room but not the brand new room that was stated in our booking

Andy P. Couples - 12/07/2018 AccorHotels certified review
« Comfortable bed. Pleased earplugs were provided. »

Straightforward. Comfortable.

Anonymous Couples - 11/07/2018 AccorHotels certified review
« Sparkl 2018 »

Ok hotel. Now a bit worn. Need refurbishing. Quality of breakfast below standard and expectation.

Josephine G. Solo - 11/07/2018 AccorHotels certified review
« A nice friendly atmosphere. »

I was attending Sparkle and had no problem from the staff at any time. They were most helpful. The room was quiet if a bit hot or noisy if the air conditioning was on, however, this was more to do with the outside temperature.

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