ibis Manchester Centre 96 Portland Street (new ibis rooms) Hotel

Enjoyed our stay - staff very helpful and friendly. Could do with bigger thicker bath towels otherwise first class.

Very nice staff och the location was nice.

Pleasant, friendly staff, clean comfortable room, plentiful breakfast. Good city centre location. An all round good experience. I would return and recommend this hotel to friends and family.

Very comfortable room, quiet and very clean.

The complaint we had was the breakfast was cold and not enjoyable because of this

Warm and cosy; AC not working in room 220.

Lovely hotel, great atmosphere and cosy bar area. All very very good. The exception being the cheese toastie I ordered on Friday evening. The toastie wasn’t a toastie - it was just warm soggy bread. I did not complain at the time but I was not impressed with it. For that reason I did not buy breakfast if that was the standard of food - although I must say the breakfast looked good.

Clean and tidy. Good service, positiv hotel crew

The staff were great but upon check in confirmed there would be a sofa bed for our 3 year old when we got upstairs there was no bed. Worst night sleep ever 3 in a bed the whole point of staying over was to get better rest

I've stayed at this Ibis before. On match days normally. I booked this time because if the publicised new rooms etc. Absolute rubbish. Same dreadful poss as before. And you have the cheek to charge £160! On check out, they promised to email me my vat invoice. Still not received. So to prove whether anybody actually reads these reviews, if I don't get my invoice in the next 24 hours, I'll cancel my Accor membership

Hotel and bed room where lovely and clean. Friendly and helpful staff. Food was good. En suite was cramped, shower was weak and the toilet refill was very loud.

Chose this hotel based on location and price, we were not disappointed for either, it was a fair price for nice clean room the location suited as we were down for a couple of different things around the city.

Staff were lovely very helpful Hotel was lovely and clean Will definitely be back

Great staff member who greeted us. Reception and bar were very nice shame that the fabric of the hotel looked tired at best and patched up at worse(lift area with MDF screwed over old lift controls).... No breakfast at £168 a night seems tight fisted.... I would not recommend this hotel or stay here again....

The room and it's fit out was fine, and the room and bathroom clean. Unfortunately despite having an air conditioning unit, this was centrally controlled. The temperature in the room was far too hot to sleep. We did all at reception, and were advised it was controlled based on the outside temperature. We were offered a fan, but this unfortunately was not going to resolve the problem. This was really disappointing, we left the window open until our return, and ended up having to sleep stop email of the duvet. Sleeping temperatures should not be in the mid twenties!