ibis Manchester Centre 96 Portland Street Hotel 3 stars

TripAdvisor rating 4.0/5 1,992 reviews
ibis Manchester Centre 96 Portland Street
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Hotel extras

  • Located near Manchester Palace Theatre

  • Located just 1km from Manchester Piccadilly train station

  • Enjoy authentic cuisine at the in-house Chill #96 restaurant

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
Business services
  • Copy/print service available

Hotel location

ibis Manchester Centre 96 Portland Street

96 Portland Street
M1 4GX
manchester
united kingdom

Tel: +441615093020

Fax: (+)999999999

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   CHORLTON STREET

  • Saint Peter's Square :  

  • By plane

    JOHN LENNON AIRPORT At 58.74km / 36.5 miles

  • By plane

    LIVERPOOL JOHN LENNON AIRPORT At 48.28km / 30 miles

  • By plane

    MANCHESTER INTL At 33.79km / 21 miles

  • By boat

    LIVERPOOL DOCKS At 72.41km / 45 miles

  • By train

    LONDRES WATERLOO At 772.42km / 480 miles

  • By train

    OXFORD ROAD STATION At 1.61km / 1 miles

  • By train

    PICCADILLY STATION At 1km / 0.62 miles

  • By train

    VICTORIA STATION At 2km / 1.24 miles

GPS :53.47733, -2.240744

Currently, close to our hotel

Manchester Food & Drink Festival

From 26/09/2019 to 07/10/2019

At 345 m

Festwich, music festival

From 27/07/2019 to 28/07/2019

At 5.1 km

Sifters Records, Liam Gallagher's record store

From 01/01/2018 to 31/12/2019

At 6.4 km

Dressed to impress: fashion in the 18th century

From 04/08/2018 to 31/03/2020

At 50 km

Liverpool International Music Festival - LIMF

From 20/07/2019 to 21/07/2019

At 50 km

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: ‌3
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products(...)

Our restaurants and bars

CHILL#96

Photo non contractuelle / Strictly non binding

Fancy a mid-afternoon pint or a couple of nightcaps? With chic, industrial décor and more drinks than you can shake a cocktail at, Chill #96 invites you to pull up a stool (or vintage leather armchair) and while away an hour or two with us.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Manchester Centre 96 Portland Street

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

7,172 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,992 reviews

Very comfortable safe place

Customer review rating 4.2/5

Anonymous Business - 13/06/2019 AccorHotels certified review

As a lone female business traveler my experience was very comfortable and safe

Dear SUSAN C., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. Thank you very much for mentioning that you felt safe. With the prime location in such a big city the safety of our guests has to be at it's finest. It is such a pleasure when guests notice that we are doing our best to make sure it is done. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Ideal and efficient

Customer review rating 4.2/5

Steve W. Business - 13/06/2019 AccorHotels certified review

Clean and well appointed room. Professional service

Dear STEVE w., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. Thank you for mentioning the professionalism of our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Nice stay

Customer review rating 4.2/5

Muniba Solo - 12/06/2019 AccorHotels certified review

Helpfull nice staff only bathroom was not really cleaned, some dirty marks in and around the sink

Dear MUNIBA R., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. Thank you so very much for mentioning our helpful staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

A comfortable hotel, appropriate for a short stay, particularly for business.

Customer review rating 4.2/5

No Business - 12/06/2019 AccorHotels certified review

Please send me my invoice - I asked for it twice at the hotel and was assured it would be emailed to me. I have not received it. Thank you.

Dear Mark O., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. The invoice was now sent. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Reception Team

Great stay before plane journey

Customer review rating 4.2/5

Vikki R. Couples - 12/06/2019 AccorHotels certified review

Stayed here for an overnight stay before a plane journey. Great stay from start to finish. Arrived early to drop off suitcases to be told we could have our room early. This was a great start. Very friendly and helpful staff. Lovely place and very clean. Quick checkout and nice enough to let us leave luggage there for a few hours. If I ever stay in Manchester again this will be the hotel i use.

Dear MURDEN V., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. Thank you very much for such a delightful review. We are glad that we worked well as a quick stopover before your flight. Maybe you could visit us again for a while longer to explore Manchester? :) It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Very convenient location and a good night's sleep!

Customer review rating 4.2/5

Andy Families - 11/06/2019 AccorHotels certified review

Visiting Manchester while travelling between Ireland and Finland, mainly to take in a gig at the Apollo. Was a bit worried when I realised that it was also the weekend of Parklife, and there were going to be a lot of revellers from the festival staying in the hotel. On check-in, we were very cheerfully greeted (didn't notice the name, but Spanish) - and without having said anything we were reassured that there were plans in place to avoid any late-night disturbance, and indeed we were placed at the end of a corridor to minimise any disturbance. This was a really nice touch. We didn't take breakfast but our main goal was to get a good night's sleep - and we really got that (and didn't hear any noise either from other guests, or from Portland Street). Would recommend.

Dear ANDREW N., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. Thank you for that lovely review. We are delighted that you found your stay so to the point. The rooms indeed are well isolated. Thank you for mentioning our staff as well, her name is Alba and she is Spanish. She will be delighted when she reads that! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Clean room, friendly staff

Customer review rating 4.2/5

Michael Business - 11/06/2019 AccorHotels certified review

Quiet and clean room. Staff were extremely friendly and helpful

Dear MICHAEL MR R., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. Thank you for this delightful review and mentioning that our staff was helpful. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Worst nights sleep ever

Customer review rating 4.2/5

G B. Couples - 11/06/2019 AccorHotels certified review

We booked this hotel back in January for a weekend away for shopping and relaxation. Unbeknown to us at the time of booking this coincided with the Park Life festival. We were kept awake between 12pm- 4am due to screaming, shouting, banging on doors and general nuisance behaviour. This was so bad I thought our door was going to be opened, noise levels unacceptable and not what I expect having to pay almost £200 for 1 night room only. Minimal coffee and milk in our room and the shower head fell off the wall. I am very unhappy at paying a ridiculous fee for very basic facilities.

Clean friendly hotel

Customer review rating 4.2/5

Dmwalker Business - 10/06/2019 AccorHotels certified review

The staff are friendly. The rooms are small especially the bathroom area. Breakfast is ample

A welcoming comfortable stay.

Customer review rating 4.2/5

Derek W. Families - 10/06/2019 AccorHotels certified review

Received brightly by young and eager to please staff. Comfortable clean suite. An adequate breakfast.

Dear DEREK W., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. What a delightful review. We are happy to hear that you enjoyed your stay so much. Thank you for mentioning our staff. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Good but noisey

Customer review rating 4.2/5

Pcraig Friends - 10/06/2019 AccorHotels certified review

Good apart from noise from others guests. Walls are very thin.

it was ok

Customer review rating 4.2/5

Joanne Business - 10/06/2019 AccorHotels certified review

the Reception area was very dark I never bothered to try to have dinner in the hotel as it didn't look welcoming

Over my expectation.

Customer review rating 4.2/5

Nenad Solo - 10/06/2019 AccorHotels certified review

Cheerly staff, wery well decorated and clean, lot of facilities inside the hotel, great location, fast check-out.

Dear NENAD V., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. Thank you for such a lovely review. We are delighted that you enjoyed your stay so much! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Clean, modern, great location and price

Customer review rating 4.2/5

Andy K. Couples - 09/06/2019 AccorHotels certified review

The location of the hotel was exactly where we needed and the price was excellent. The room was modern and clean with a very quick and efficient checking in and out process Would defiantly recommend

Dear ANDY K., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. Thank you for your kind words. We are glad you foud the check in and check out process so smooth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

A great hotel

Customer review rating 4.2/5

Mrsa Couples - 09/06/2019 AccorHotels certified review

This was great for our group who were celebrating a 40th birthday at a local gig. The location was great, staff friendly and helpful and there was a nice vibe around the place.

Dear CLAIRE A., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. We are glad we made your birthday reunion even more enjoyable. Thank you for mentioning the pleasant atmosphere. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

It was fine

Customer review rating 4.2/5

Steven N. Solo - 09/06/2019 AccorHotels certified review

My stay at hotel was fine- room and bathroom could have been a lot cleaner and was expecting a new room as stated on line- I am vegan so at breakfast there was not much for me to choose ( grilled tomato, VEGAN sausage not veggie is not a lot to ask) but apart from that it was ok

Dear STEVEN N., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. Thank you for rating most of the aspects of your stay so highly. The new Ibis rooms referrers to the fact that these are the newest design rooms - Sweet Room by Ibis. They were quite recently renovated, we do not have rooms older than a year and a half. Regarding the breakfast - the breakfast options are being reviewed by our head chef, so the breakfast will come back with more options soon. I will share our feedback with our chef. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Good except for room climate control

Customer review rating 4.2/5

Andrew S. Couples - 07/06/2019 AccorHotels certified review

Staff and overall facilities good. So called "Air Cooling" not fit for purpose.

Dear ANDREW S., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. We are sorry that the air cooling was not working up to your liking. It was chosen as it is much more environmentally friendly, but that means it will never be as powerful as AC. Thank you for rating the other aspects of your stay so highly. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Best staff ever

Customer review rating 4.2/5

Katelynn C. Business - 06/06/2019 AccorHotels certified review

The staff at Ibis went over and above what was expected in terms of customer experience. I made a member of staff aware that I was staying in the area for an interview and he went out of his way to leave a good luck card in my room while I was out along with a Martini glass full of sweets and a Manchester keyring. I was so overwhelmed at the lovely gesture and it clearly paid off as I got the job! I cannot rave enough about the kindness expressed by all of the team members, they were all so warm and welcoming and, again, went out of their way to ensure I had a pleasant, peaceful and satisfactory stay. I am so grateful for this experience and will absolutely be coming back and recommending the hotel to everyone I know. Thank you all so much. Katelynn C.

Dear Ms C., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. Thank you for all your kind words and the card, which is now proudly pinned to our board in the back office. :) We are delighted to know that you got the job, we were absolutely sure everything will go just fine! Manchester might not have a coast line, but if you are back on land we hope you will stay with us again! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Great location but had issues with the door key

Customer review rating 4.2/5

Garry W. Business - 06/06/2019 AccorHotels certified review

This was my first stay at the Ibis, the room was clean and tidy, I have Not experienced the bathroom being partitioned in this way before though and will take a bit of getting used too, over my 2 night stay the door keys failed to work on 3 different occasions and I had to go back to reception to get the key reactivates which was really annoying!

Dear GARRY W., We very much appreciate your comments regarding your stay at the ibis Manchester Centre 96 Portland Street. I am sorry to hear that you experienced technical difficulties with your key card, please be assured that we are looking into it to prevent it from happening in the future. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Szczepan Assistant Front Office Manager

Ok

Customer review rating 4.2/5

Amolak S. Business - 06/06/2019 AccorHotels certified review

check in was swift and smooth, was done by the manager I assume. Got to my room and thought it was okay and was disgusted when I saw a brown stain at the end of my bed on the sheets. Went back down and told the employee who was too busy on his phone to talk and thought I asked for chicken thighs... Meanwhile the manager heard what I had said from around the corner and came to me to sort the issue. Was sorted when I returned to my room. Other than that one staff member, everyone else was pleasant. Manager was extremely friendly. Room was I guess what you're paying for but I didn't pay for what looked like a poo stain on my sheets. Also the bed was like sleeping on rock and two slabs of rock which were the pillows. Adding more made it worse. Also, couldn't use the A/c as it didn't work so had to keep the window open. Being in the heart of manchester during a spice girls concert made it extremely noisy with sirens going off every 5 min. Good thing I'm a deep sleeper. Probably won't stay again.

Dear S. D., Thank you for taking the time to tell us about your experience at the ibis Manchester Centre 96 Portland Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Thank you for mentioning swift and smooth check in, and rating most aspects of your stay so highly, and mentioning that our friendly staff. I am extremely sorry for the incident with the sheets. Thank you for mentioning it was promptly resolved. Regarding the beds - we wish we knew before as we could help with additional mattress topper. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Szczepan Assistant Front Office Manager
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