ibis Manchester Centre 96 Portland Street (new ibis rooms) Hotel

Really good stay - very friendly if unobtrusive staff. It's a great location, with access to local amenities. The bar/breakfast area is cosy and doesn't feel like an anonymous hotel, rather a trendy cafe area.

Awful got there late and night but already checked in online to find you had over booked so they wanted me and my friend to share a king size bed which we felt uncomfortable about so we had to bargain to get separate rooms they two guys that served us was rude and didn’t listen to a word we was saying. And then for our second night we went out in the morning to find out rooms have been locked with out telling us and we have to move rooms again. Now if we was out all day cause we was there to watch Manchester City and came back late that night we would have not have known our rooms had of been locked up. So all together I won’t be coming back to stay with you.

This is what I put in Trip advisor. Stay here almost every year for the Rugby League Grand Final at Old Trafford. It has recently been done up and the entrance is very smart with a bar and a restaurant. Rooms ok and have all the mod cons. I always book straight after I get back on the Sunday on completion of my stay and it has gone up 50 UK Pounds a night, which is a massive 64%. I have booked again for next October (with a refundable reservation) but I will be looking around for another hotel as the cost is pricing me out even with my Accor card, which I didn't seem to get a discount on either which again didn't leave me happy. The response from Chris was copy and pasted from other feedback saying absolutely nothing in regard to the feedback I left, which I find impersonal and unprofessional as if it wasn't even worth giving feedback as it was just cast aside as if it didn't matter. This is what was left and was exactly the same for other feedback inserts; It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and product. Thank you again for sharing your experience, and we look forward to seeing you back soon. Sincerely, Chris As you can pretty poor with attempt at an explanation as to why the price had gone up 64% which for anywhere is pretty remarkable.

A clean hotel, well organised friendly staff. Room spacious with tea & coffee facilities. Shower/hair gel in shower room and a hair dryer. Discount at Q Park through hotel but cost £33 for 2 nights with the discount, however secure and easily accessed from the back of the hotel. Continental breakfast very nice but missed my eggs and bacon. We were in room 404 and there was a loud banging from above at 8 in the morning that woke us up both mornings of our stay, this went on and off for a good 2 hours. Not sure if it was the air conditioning or work men nearby?