Hotel - ibis Manchester Centre 96 Portland Street (new ibis rooms)
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Ibis Hotel Hotel

ibis Manchester Centre 96 Portland Street (new ibis rooms) Hotel

96 Portland Street 
M1 4GX  MANCHESTER
UNITED KINGDOM

1,588 reviews
TripAdvisor Rating Based on 1,588 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 127 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 4,831 reviews

Our guest reviews for ibis Manchester Centre 96 Portland Street (new ibis rooms)

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,588 reviews
AccorHotels certified review
Gillian H. Solo - 19/08/2017

Very nice hotel and room. Great service on checking.

AccorHotels certified review
Anonymous Couples - 18/08/2017
« noisy »

my room was so noisy i had to stay out of it all day .i just could not sleep with the noise in the night time .What ever was making the noise it was like a generator or something.I went for this break as i am caring for my disabled brother and i thought it would be stress free.Fr from it i came home more stressed.Isaid it to one of the desk staff that the room was noisy all he said was im sorry.and also we were not left into the room at 2pm they said to come back at 3pm.Iam so disappoined.I have to go to Reading Berkshire for a funeral in September and i always stay with ibis when i go to UKbut im so disapointed I tried to get in touch with acorn hotels to see if they can do anything for me about my hard earned cash being wasted on this holiday.

AccorHotels certified review
Dolly Couples - 18/08/2017
« Revisiting Manchester for one night »

We were surprised to see that the lobby of the hotel had been totally refurbished in 50/60 style. Luckily the room we got had not changed but the next morning we found out that the breakfast buffet with warm and cold food had been replaced with a continental breakfast with no hot food, only white rolls of bread and filter coffee instead of a choice of cappuccino etc. To be fair the price of the breakfast had been reduced but we could not help to feel disappointed. Apart from that friendly staff and central location.

AccorHotels certified review
Victor Business - 17/08/2017
« Efficient and Comfortable »

Arrived just after midnight, it was good to see a member of staff waiting for check in. Room was as expected, had no problems with checkout although I haven't received VAT receipt which was meant to be emailed to me.

AccorHotels certified review
George W. Couples - 17/08/2017
« very good »

it was very good breakfast,

AccorHotels certified review
Rob Solo - 17/08/2017
« Great room. Disappointing breakfast. »

Overnight stay for an evening out in the city. Great access for all the places I wanted to visit. Short walk to the station. Checked in on line - very easy. Staff were very friendly and helpful. Room was of very high standard - up to date, clean and spacious with a comfortable bed. Breakfast was a disappointment. I stay at Ibis hotels often, partly because of the breakfasts that are usually excellent. At the Manchester Ibis there was very limited choice to start with. For example there were only two cereals, granola and corn flakes, and no fruit apart from apples and pears (I think). Worst of all there was only sliced bread. There were no baguettes nor pastries. I asked for baguettes and was told they would be three minutes. At least ten minutes later they turned up. They were red hot having just come out of the oven! I had come down about 9.15 and there were still plenty of people wanting breakfast so this reactive rather than proactive approach was disappointing. I checked out and left the hotel only to see a basket of croissants and pastries arriving. Too late for me!

AccorHotels certified review
Nicky Families - 15/08/2017
« mrs »

The refurbished reception area is lovely and the bedrooms are very comfortable

AccorHotels certified review
Nick R. Solo - 15/08/2017
« Nick Roscoe »

The breakfast in this hotel was always good, since you unnecessarily refurbishment is is very poor and not value for money, I will not have breakfast again. In fact the whole dining options are non existent.

AccorHotels certified review
Serla Friends - 14/08/2017

Excellent rooms location and price

AccorHotels certified review
Neil F. Couples - 14/08/2017
« Excellent Customer Service - Rooms a little noisy »

You have excellent staff for check in as well as breakfast and bar! They couldn't do enough for us which was great. The rooms were fine but it was a bit noisy despite the thoughtful idea to provide ear plugs. Loved the bar area which doubled up well for breakfast. The breakfast baps were a great idea in an environment where you don't have proper sit down tables. But the highlight was the staff. Charming all round. There was some confusion around whether gold members get a free drink for both guests in the room or just the member. It has always been for two people in the past and there was no fuss whatsoever, but worth clarifying the policy to avoid issues in future.

AccorHotels certified review
Bernd S. Business - 14/08/2017
« Very Central Hotel »

Quite nice hotel in the Middle of the Centrum. Lots of Bars around.

AccorHotels certified review
Shon L. Friends - 14/08/2017
« Total lack of customer service. Uninterested and untrained staff »

Staff have no idea of the basics. No customer service, unfriendly and reluctant staff. Clearly they employ European students to run the place.

AccorHotels certified review
Peter T. Families - 14/08/2017
« Simply awesome ....!!!! »

If only every hotel adopted the same customer focused attitude.

AccorHotels certified review
Leanne Friends - 14/08/2017
« Very poor »

Do not put on your website that your room fits max 3 if it doesnt! It doesn't even specify 2 adult and 1 child...its say max 3 people! Didn't even stay the night...travelled all the way from Northampton and no apology

AccorHotels certified review
Nicola N. Solo - 13/08/2017
« Good but lots of road noise »

All really good, well appointed , friendly staff, clean etc. Only issue was noise some road some from other guests

AccorHotels certified review
Williams Couples - 12/08/2017
« Excellent »

The room and hotel were excellent, as was the value for money and central location. The room was compact but with an excellent design that seemed to cover everything we needed. We particularly liked the cube socket with USB slot and being able to change the height of the lights. The bed was very comfortable. The bathroom again was compact but beautiful and well designed. This is probably one of the best showers we have come across in a hotel. We appreciated what the ear plugs were for when we heard bottles being emptied as we went to bed and then heard them being collected early next morning! All the staff we encountered were very friendly and helpful. We will return. The only slight criticism of the room is that there was a black stain on the carpet between the bed and the wardrobe, and one of the metal covers was missing from one of the hooks in the bathroom - these stood out just because everything else was so wonderful and they did not detract from our enjoyment at all.

AccorHotels certified review
Laura Business - 12/08/2017
« Really friendly amd welcoming staff »

Was warmly welcomed by staff, hotel is in a great location. Was provided a local area map on arrival which was great. Only downsides were being disturbed late evening and again early morning with glass bottles being thrown out or collected, also the breakfast could be improved by having hot options buffet style rather than just a hot bun offered.

AccorHotels certified review
Ncd Couples - 09/08/2017
« A great weekend visit to Manchester »

Very friendly hotel , well maintenance and extremely comfortable ,with all you will need. The only drawback was Road noise.

AccorHotels certified review
Jake Couples - 09/08/2017
« Nice little stay »

I stayed at the ibis hotel on Portland street for a week, check in was easy and straight to the room in a matter of minutes. I was underwhelmed by the size of the room, as I was spending a week here along with my other it felt a little small, however we had a great time! Facilities such as the shower were great, nice powerful shower with a lot of room. Lucky I managed to bring a laptop so I was able to watch some films at night as the TV didn't have much on but who can complain. This hotel was great for the week as it was located right in the town centre I would say, You can walk outside to find lots of restaurants including all you can eat! My only complaint was housekeeping/room service - for the first 3 nights we didn't have any room service and no fresh towels or bedding which was very frustrating as we kept saying oh they'll do it tomorrow for sure, yet didn't happen until the 4th night thankfully! To summerise, it was a great stay other than the few I mentioned it was a great "get away".

AccorHotels certified review
Natalie S. Solo - 09/08/2017
« Basic »

Not impressed that breakfast was in the hotel next door across the delivery / loading areas

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