ibis Manchester Centre 96 Portland Street Hotel

Very kind staff, good location, decent breakfast, the hotel is clean and well kept - and it feels safe (card key opening the front door etc). On the other hand, not sure why the closets are open and basically with no shelves. Plus, there are no drawers and similar - it is really not easy to get organised in the room as a result (where to put your stuff so you can actually use them?).

On-line check out was great ! Our arrival was so easy and quick-I loved the fact that the staff were not behind a desk! The room was great-modern and clean-bed was comfy ! Breakfast was delicious. Overall I enjoyed the relaxing atmosphere of the hotel. We enjoyed our drink at the bar after our visit to the theatre on Saturday night

It was a pretty good one-night stay; about what I expected.

excellent

Great room. Pleasant staff. The person who actuallchecked me in was charming and funny. She I asked about noise on a Sunday night, she said “Tomorrow’s Monday. People should go to work.” Good price. Great location. No problems whatsoever.

An enjoyable stay with a comfortable and clean room.

Excellent

This hotel is very low down in the star chain, but it does not make it ok that the room we received was filthy. I am not commenting any further as I found it shameful. I will however say that the two girls on a walk about reception came up as we couldn’t find them and moved us to another hotel promptly.

The blood stained carpet of room 110 was a little disconcerting as it looked fresh, although thankfully it wasn't. Perhaps more could have been done to remove this? Aside from that the stay was great, lovely room, comfy bed, just what you need

The room was clean and warm, bed was comfortable, everything worked, there was tea and coffee, the shower was hot but the drains smelt really bad. The room was for disabled but the bathroom did look like a hospital bathroom.

Whilst the room was somewhat comfortable, there were a few issues that should be resolved: - No tea in the paper packages - Remote was dirty and felt grimy - The person I checked in with provided no service and quickly brushed me off However, other than that - it was a good room for a budget hotel.

Everyone made our stay much better. Front desk, bar manager etc really professional.

A very unhotel like entrance and reception point, no uniforms to identify who staff were other than a small badge which was often covered by long hair. Comfy bar and seating area, very small breakfast area considering the number of guests that could/would be staying. Room was clean and tidy as was the bathroom, alas, only one mug for coffee and not bath towels, asked reception member of staff for both but English was not readily understood, towels arrived, the mug never did, I took one from breakfast. Ran out of toilet roll no replenished during the cleaning, asked the cleaning staff, two of them for more, neither understood what I was asking for and told me they didn't understand English. Saw some on a trolley and took them. Bar staff very friendly and helpful some of the prices are high, ie pint of IPA £5.95, maybe thats just Manchester and London, I travel a lot and that is high. Think the description on the web site 'large screen 22 inch tv' needs to be changed, since when has a 22 inch screen been large. Good to get a discount off the parking, nothing to do with the hotel but the roads are dreadful and not easy to navigate around the City or to find St James Street which seems to be in three sections. Stay overall was ok but not for me again.

When we arrived at 3:30pm we were told there were no available rooms! This was sorted in 10 minutes however we were then squashed into the loft with a cleaner and the cleaning trolley as she couldn’t manage to use the lift and kept coming back down! Everything else was great then until breakfast! We were downstairs for 20 minutes before sausages were brought out! However this is not a problem as the stay at the hotel is a bargain and in such a good location.

The room smelt of damp. I asked to move rooms and the lady was quite rude and unhelpful. Finally she agreed to move me to another room and that smelt of damp as well!