Hotel - ibis Manchester Centre 96 Portland Street (new ibis rooms)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Manchester Centre 96 Portland Street (new ibis rooms) Hotel

4.0/5 1,849 reviews
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 52.00 GBP Non member rate
From 49.40 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room

Catering

  • Breakfast
  • 1 bar(s)

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 127 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for adult
  • Baby bed
    • Emergency exit map
    • Air Cooling System
    • Opening windows
    • WiFi in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 6,247 reviews

Our guest reviews for ibis Manchester Centre 96 Portland Street (new ibis rooms)

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,849 reviews
Couples - 12/08/2018 TripAdvisor review
« Recent Manchester Stay »

Hotel was excellent. Situated in the city centre but convenient for everywhere we wished to see. Particularly liked the shower pod, much roomier than normal in hotels. Staff friendly and helpful. We intend to visit Manchester again and would definitely stay again and would recommend the hotel to anyone visiting Manchester and requiring a hotel in a central location.

Peggy S. Business - 09/08/2018 AccorHotels certified review
« Worry free and comfortable. »

We encountered extremely courteous and helpful staff both days of our stay. The room was clean and comfortable. The breakfast was goI'd and much appreciated.

Judith H. Friends - 09/08/2018 AccorHotels certified review
« great apart from not being able to sleep because of the noise outside »

The staff were great, especially when we arrived. They helped us get checked in, etc. We had something to eat before going out to what we came to Manchester for, so the food was great. When we got back at about 11 pm, the bar was still open so we had a drink before retiring to our room. It was so noisy outside the hotel with it being in the centre of Manchester, we didn't get much sleep at all. So something needs to be done, whether it's triple glazing like they have at hotels at airports or something.

T Friends - 08/08/2018 AccorHotels certified review
« Hotel was lacking in order and good customer service »

I checked in online and on arrival our room keys were ready and given to us by a pleasant member of staff, which was great. However after that the staff didn’t come across as very hospitable, in fact we weren’t greeted again by staff until we were checking out of the hotel. The hotel advertises a 24hr bar but whenever we passed through at night the bar was clearly shut without a member of staff to be seen. I understand a 24hr bar is a big ask but surely if it’s advertised it should be followed through with. We paid for a late checkout time to coincide with our later flight home, on our last morning we decided to go for a walk and return to our hotel to pack, however our room key wouldn’t work. Thankfully one of the cleaning ladies left us back into our room without making a fuss over the situation. Overall I think a few improvements are needed in the hotel, which it turn could make a great place to stay, it’s in a great location with easy access to everything you could want in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAYLOR M., Thank you for taking the time to tell us about your experience at the ibis Manchester Centre 96 Portland Street (new ibis rooms). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our hotel indeed offers a 24hr bar, however if it is not busy, the team member is engaged in their other duties, however if you had asked at the reception or security, someone would have been more than happy to serve you drink. I have passed your feedback to the Front Office Manager regarding the unfriendly approach during your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Parikh

Tiina Solo - 08/08/2018 AccorHotels certified review
« Good value for money »

Room was ok, tody but a little bit worn out already. Breakfast a nice added touch, was missing fruits and vegetables though. Check in and check out very easy. Staff very friendly and helpful!

Martin Solo - 08/08/2018 AccorHotels certified review
« Can't be faulted »

Clean rooms, nice reception/bar area and helpful/friendly staff. For the price this was a great choice and I would happily stay again.

Barry C. Families - 08/08/2018 AccorHotels certified review
« overnight concert stop »

brilliant hotel in centre of manchester,great staff very attentive

Friends getaway - 08/08/2018 TripAdvisor review
« Good quality »

Nice clean hotel. Central to lots of shops, pubs and there's a bowling alley not too far down the road either. Stayed on 4th floor nice and quiet no noise disruption which was good. All staff friendly from check in, cleaners and bar staff. Would stay again .

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you for taking the time to tell us about your stay at Ibis Manchester City Center. I am delighted that you liked our central location and our hotel was nice and clean without any noise disruption. Thanks for your comments about the reception staff, bar staff and housekeepers as it is always a pleasure and encouragement to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dorathy Onye Guest Relations Manager

Daniel Solo - 07/08/2018 AccorHotels certified review
« Comfort »

Had a truly enjoyable weekend in your hotel. Hotel staff and room were lovely.

Eric Business - 07/08/2018 AccorHotels certified review
« Very nice room, pity about the food »

Very pleasant and helpful staff. Room was ideal. The bar menu was limited but good; but when we wanted to order we were told that it could only be pizza or toasties. Didn't want either of those. We had to go to the Novotel where we had a very acceptable meal.

Malgorzata Business - 07/08/2018 AccorHotels certified review
« Great location »

This hotel is in a great location, walking distance from the shopping area, restaurants and bars, and both Oxford Rd and Piccadilly station. It's modern and comfy. The breakfast selection is very good. The only downside is that it's very noisy - despite double-glazing, the windows don't provide much sound-proofing from the busy Portland Street. There are usually ear plugs provided in the rooms (I wasn't given any, but I don't like using them anyway). I didn't mind the noise much and slept well, but it might be a problem for lighter sleepers.

John N. Friends - 06/08/2018 AccorHotels certified review
« Saturday night »

Staff were friendly and the rooms were comfortable and practical. The bathroom sink was half full of water upon arrival as the plug wasn’t operating correctly. This was reported to reception but nothing done to remedy it. So much for the promise of resolving problems! Our remedy was to empty it using a plastic cup into the toilet.

Keith Families - 06/08/2018 AccorHotels certified review
« Perfection »

From the moment we entered the hotel leaving, everything thing was excellent. Great staff, excellent room, great breakfast and excellent bar all made for a great stay. The central location was perfect, just beside the central hub of the tram system at Picadilly Gardens and only 10 mins from the Picadilly Train Station. Lots of happening bars and restaurants around too.

Anonymous Couples - 06/08/2018 AccorHotels certified review
« One night stop over »

Just a one night stop over Stayed here before and will again, my only issue was that the sink and shower had hair in it from the previous occupants

Wayne D. Friends - 06/08/2018 AccorHotels certified review
« Mr D. »

Overall the stay was really nice and the rooms are very comfortable and just perfect for short stay. Check in was great and staff very helpful.

Rachel Business - 06/08/2018 AccorHotels certified review
« Great value for location but just missed the mark EVERYWHERE »

Hotel was in a great location. Staff were super friendly and I liked the ear plugs because the room was noisy. But breakfasts were awful. Coffee was vile, beans were stone cold, eggs were disgusting - didnt dare try them, everything other than toast was just low quality. Room had everything I needed - and some things that I didnt - like the packet of Durex lubrication left on the top shelf of the wardrobe that I assume was left by a previous guest and not an inappropriate freebie from yourselves. Room (425) could have been cleaner but for the price we paid I cannot complain too much.

Our hotel has responded to the review
Our hotel has responded to the review

Dear YVETTE W., Thank you for taking the time to tell us about your experience at the ibis Manchester Centre 96 Portland Street (new ibis rooms). I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We sincerely hoped, that your concerns were brought to our attention during your stay for us to provide you with swift solution and offer a genuine hassle free stay. I have passed your comments to our F&B and Housekeeping team to take immediate actions. I have also noted that you did not receive your free drink voucher upon check in, however the free drink voucher is offered to our Sliver, Gold and Platinum card holders and you currently hold Classic status. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rahul Parikh General Manager

E Couples - 06/08/2018 AccorHotels certified review
« Absolutely fine! »

Everything you need. Clean and comfortable. Weird design in 'pod-like' room, but not a big deal. No central reception, but helpful people around so didn't matter! :-)

Anonymous Couples - 05/08/2018 AccorHotels certified review
« Well up to the standard expected of Ibis hotels »

All staff friendly and efficient. Room and facilities of high standard, the sound proofing and air conditioning perfect. Breakfast and bar facilities of good standard. Extremely good value for money.

Anonymous Friends - 05/08/2018 AccorHotels certified review
« Mrs Dawn C. »

A very enjoyable stay

Anonymous Couples - 04/08/2018 AccorHotels certified review

Positiva

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 52.00 GBP Non member rate
From 49.40 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guarantee How it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

See rates