Hotel - ibis Manchester Centre 96 Portland Street (new ibis rooms)
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Manchester Centre 96 Portland Street (new ibis rooms) Hotel

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4.0/5 1,636 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • Breakfast at ibis

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing

Catering

  • Breakfast at ibis
  • 1 restaurant(s)
  • 1 bar(s)
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Hotel location

Our rooms

  • 127 rooms
  • 100% non-smoking hotel
  • 7 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 5,080 reviews

Our guest reviews for ibis Manchester Centre 96 Portland Street (new ibis rooms)

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,636 reviews
AccorHotels certified review
Wayne Couples - 17/10/2017
« Value for money »

A very pleasant experience

AccorHotels certified review
Paul S. Business - 16/10/2017
« Great hotel, great location »

Really good stay - very friendly if unobtrusive staff. It's a great location, with access to local amenities. The bar/breakfast area is cosy and doesn't feel like an anonymous hotel, rather a trendy cafe area.

AccorHotels certified review
Steven B. Friends - 16/10/2017
« Not good »

Awful got there late and night but already checked in online to find you had over booked so they wanted me and my friend to share a king size bed which we felt uncomfortable about so we had to bargain to get separate rooms they two guys that served us was rude and didn’t listen to a word we was saying. And then for our second night we went out in the morning to find out rooms have been locked with out telling us and we have to move rooms again. Now if we was out all day cause we was there to watch Manchester City and came back late that night we would have not have known our rooms had of been locked up. So all together I won’t be coming back to stay with you.

AccorHotels certified review
Paul K. Friends - 16/10/2017
« Good central location but the price has gone up 64% and the manager's response was a copy and paste. »

This is what I put in Trip advisor. Stay here almost every year for the Rugby League Grand Final at Old Trafford. It has recently been done up and the entrance is very smart with a bar and a restaurant. Rooms ok and have all the mod cons. I always book straight after I get back on the Sunday on completion of my stay and it has gone up 50 UK Pounds a night, which is a massive 64%. I have booked again for next October (with a refundable reservation) but I will be looking around for another hotel as the cost is pricing me out even with my Accor card, which I didn't seem to get a discount on either which again didn't leave me happy. The response from Chris was copy and pasted from other feedback saying absolutely nothing in regard to the feedback I left, which I find impersonal and unprofessional as if it wasn't even worth giving feedback as it was just cast aside as if it didn't matter. This is what was left and was exactly the same for other feedback inserts; It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services and product. Thank you again for sharing your experience, and we look forward to seeing you back soon. Sincerely, Chris As you can pretty poor with attempt at an explanation as to why the price had gone up 64% which for anywhere is pretty remarkable.

AccorHotels certified review
Sharon Couples - 16/10/2017
« Clean, comfortable and modern »

A clean hotel, well organised friendly staff. Room spacious with tea & coffee facilities. Shower/hair gel in shower room and a hair dryer. Discount at Q Park through hotel but cost £33 for 2 nights with the discount, however secure and easily accessed from the back of the hotel. Continental breakfast very nice but missed my eggs and bacon. We were in room 404 and there was a loud banging from above at 8 in the morning that woke us up both mornings of our stay, this went on and off for a good 2 hours. Not sure if it was the air conditioning or work men nearby?

AccorHotels certified review
Paul B. Couples - 16/10/2017
« Excellent city centre hotel »

Excellent stay.

AccorHotels certified review
Mrs E. A. Couples - 15/10/2017
« Check In poor »

Lovely room and bar area and great location. Check in poor as despite receiving an email in advance and checking in online, and being given an option of times, we were advised on arrival that check in wasn’t until 2pm

AccorHotels certified review
Rja Couples - 15/10/2017
« Good room »

No problems with room. Breakfast set up does not work.

AccorHotels certified review
Graham Friends - 15/10/2017
« Gnasher »

Good clean room with comfortable beds and very helpful staff

TripAdvisor review
Family - 15/10/2017
« Breakfast »

The hotel offered a full English breakfast from the buffet on arrival very few tables to sit at for breakfast and no buffet for hot food. The staff at the hotel were very helpful even with no reception desk it felt like walking in to a bar, other people were also not impressed as the web site stated a full English breakfast was available and confirmed on the reservation

Our hotel has responded to the review
Our hotel has responded to the review

Hello, We very much appreciate you taking the time to review our hotel. Your feedback is vital to ensure we are providing the best service possible. I am sorry to hear that your experience at the breakfast was not to your expectation. Ours is all you can eat full continental breakfast and on request a full English breakfast can be prepared at only extra £2. I am pleased to learn that staff were very helpful. At Ibis we constantly strive to provide a quality service. I hope you will give us the opportunity to welcome you back for future stays and thank you again for your invaluable feedback. Kind Regards, Dorathy/Guest Relations Manager

TripAdvisor review
247kerris Couples - 14/10/2017
« Manchester 2 nights »

Good location, easy walk to a variety of tourist spots. Well located to train station. Helpful and friendly staff. Nice relaxed pub downstairs wjere great coffee could also be had. Comfortable room and clean too.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you very much for taking the time to tell us about your stay at Ibis Manchester City Center. I am delighted to learn that you like the location as it is an easy walk to a variety of tourist spots, well locate to train station and rooms were clean and comfortable. I am also happy to know that our staff were friendly and the pub downstairs was great for coffee and relaxing. We look forward to welcoming you again on your next trip to Manchester and thanks once again for taking the time to tell us about your stay. kind Regards, Dorathy/Guest Relations Manager

AccorHotels certified review
Anonymous Business - 13/10/2017
« Comfortable bed. Breakfast a bit chaotic »

Check in was a bit impersonal. I "get" the casual open plan reception area, but there was no real welcome in spite of the Welcome Home logo on the t-shirts - someone literally just asking my name (not even a "hello") before spending the whole process on the mobile phone loading the data. Breakfast was a bit of a let down - not enough seating at peak times and the selection, whilst nice enough, lacked fresh fruit, cereals a bit limited and the coffee was poor. Bed(room) was comfortable, although the window was left open on arrival so curry smell drifted up from the next door restaurant. When I closed the window, on returning to my room on the second night the room smelt a bit "fusty". Check out was ok- had to wait several minutes for a printed invoice, but more alarming was an employment application being left clearly on view at the reception point, including P45 on top of the photocopy of a passport. This was left unattended for several minutes which I thought was a security risk so I pointed it out to a member of staff to remove it. Most staff were pleasant and helpful though.

AccorHotels certified review
Clinton G. Business - 13/10/2017
« Good room , poor breakfast »

I asked for scrabbled egg they told me they didn't do scrabbled eggs they only did oven cooked eggs.They appeared to be fried eggs warmed in the oven, well one was stone cold and harder than leather the other was fine

TripAdvisor review
Alison S Family - 13/10/2017
« Nice rooms, breakfast badly organised »

Very clean and comfortable. Breakfast a bit disappointing mainly due to the cramped space where it was set out. Staff very helpful although service in the bar slow on Friday evening. Noisier rooms at the front of the hotel. Very narrow beds in the twin room."

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valued Guest, Thank you for taking the time to tell us about your stay at Ibis Manchester City Center. I am sorry that you found the breakfast a bit disappointing mainly due to the area of its set out and you found your twin bed rooms noisy and narrow. I am pleased to know that our staff were very helpful. I hope we can welcome you back to Ibis Manchester Portland Street for future stays and thank you for reviewing your stay. Kind Regards, Dorathy/Guest Relations Manager

AccorHotels certified review
A A. Families - 12/10/2017
« excellent, very kind and helpful personel »

We liked the hotel, good for our purpose - wedding in town. Only problem a bit difficult to find the parking entrance in the dark

AccorHotels certified review
Rob G. Business - 12/10/2017
« You have Damp! »

Staff were excellent - the Hotel looks great - I love the more relaxed attitude toward booking in, checking out - but the room (s) stank.

AccorHotels certified review
Gary S. Couples - 11/10/2017
« gaz »

stayed for 3 nights for the rugby league grand final, perfect location, rooms were excellent, clean and comfortable, buffet/continental breakfast was good, was not so impressed with the upgrade to hot breakfast as it was served in a bap. apart from that very satisfied with the hotel and the bar area/reception refurb was great.

AccorHotels certified review
Nigel Friends - 11/10/2017
« Good enough to return »

A 3 night stay for MLM 2017 weekend. Booked on line and requested a adjacent or conjoined room - which is what I got. This was a courtyard facing room so there way very little noise from outside or elsewhere in the hotel. The location was very good for my needs. The car parking was very convenient and worked well.

AccorHotels certified review
Martin B. Friends - 11/10/2017
« Superb »

Utterly excellent young girl on your front desk blonde girl European accent she is an asset to your business

AccorHotels certified review
Dana Solo - 10/10/2017
« Comfortable and good location »

Great service and clean room

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