Hotel - ibis London Wembley
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Ibis Hotel Hotel

ibis London Wembley Hotel

South Way  Wembley  Sat Nav Use HA9 8AD 
HA9 6BA  LONDON
UNITED KINGDOM

2,181 reviews
TripAdvisor Rating Based on 2,181 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking  (Nearby)
  • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • EARLY CHECK IN FROM 9AM

Catering

  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

  • 210 rooms
  • 100% non-smoking hotel
  • Extra bed in room for child
  • Crib on request
    • Air Cooling
    • Data port in room
    • Emergency exit map
    • Web TV
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Crib on request
    • Direct dial telephone
    • Satellite/cable colour TV
    • Shower
    • Toilets
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating Based on 2,782 reviews

Our guest reviews for ibis London Wembley

100% certified reviews from our guests

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4.0/5 TripAdvisor Rating Based on 2,181 reviews
Certificate of excellence 2016
AccorHotels certified review
Kevin Couples - 24/06/2017
« Basic hotel - perfect location for Wembley »

Staff are excellent. Check in easy. Basic room not worth £255 as your prices are pushed way up for event nights.

AccorHotels certified review
Anonymous Business - 23/06/2017
« Straightforward one night stay; friendly staff. »

Straightforward one night stay; friendly staff. Not terribly close to the tube, though.

AccorHotels certified review
Anonymous Couples - 22/06/2017
« Acceptable »

Bed was comfy. Bathroom door didn't work very well. Was loud and stiff. Lack of safe and mini-bar was strange but we didn't require them anyway.

AccorHotels certified review
Anne Families - 21/06/2017
« Our room was awful. »

Initially booked into a so-called family room, the three of us were squashed into what appeared to be disabled-person-accessible room that had 2 beds and a cot. The bathroom was a joke as it was a tiny room with a toilet, washroom, and shower all in one. The shower area consisted of a curtain that pulled around creating a somewhat circular space of approximately 36 inches in diameter and when in use, the entire room flooded with water. We had to pump the toilet to get it to flush. Generally speaking, the room was not clean. There was a huge and ancient cobweb measuring approximately 30x20 cm above the cubby which one can only assume was supposed to be the closet. The hotel knew we were 3 people but only supplied the room with towels enough for 2 people and we had to ask for more each night. Our requests were not pleasantly received. Housekeeping did not even come to refresh our towels the 2nd night and we were there for 3 nights. The advertisement that food was available 24/7 is also a joke. The restaurant closes after the morning breakfast and nobody seems to be able to direct us to anywhere else to order food. We were charged 12 British Pounds to park overnight but it was not even a parking lot. It was a tiny space behind the building where there was room for only 4 vehicles next to the hotel dumpster. Overall, we could not wait to leave. We won't be back and we'll make sure we let others know that this property is a slum.

AccorHotels certified review
Sarah G. Families - 20/06/2017
« Horrendous  »

The bed was dreadfully uncomfortable, the air conditioning didn't work and the bathroom stunk unless you left the fan on. I have stayed in better Travelodges. This is a hotel of convenience for Wembley which you pay dearly for and certainly don't get a good quality stay.

AccorHotels certified review
N W. Business - 20/06/2017
« Satisfactory »

I enjoyed the stay again apart from the noise from the window. I was on the train station side again and the window seals do not appear to stop the outside noise.

AccorHotels certified review
Chris Friends - 20/06/2017
« Everything accessible and a comfortable stay.  »

A comfortable stay and reasonably priced. The bed was super comfy and clean. No problems whatsoever and would recommend.

AccorHotels certified review
Illana Friends - 19/06/2017
« great location for stadium and arena events »

very good experience, simple check in process. appreciate being able to book via Booking.com and paying upon arrival. Check in was simple - asked whether we had a preference on which floor to stay on which was a good addition.

AccorHotels certified review
Henryo Solo - 18/06/2017
« Good value and location  »

Stayed for one night stopover, used bed, shower, toilet, that was it. Had no other interaction apart from check-in.

AccorHotels certified review
Rees Families - 18/06/2017
« Enjoyable »

Nice clean room with nice bedding. Cool room. Air con good

AccorHotels certified review
Vicky Families - 18/06/2017
« Mrs »

Ideal location for Wembley stadium 3minutes walking distance from train & to Wembley stadium.

AccorHotels certified review
Jas Couples - 18/06/2017

The room was extremely hot, found it difficult to sleep, and there was building work going on outside early hours so very noisy when we opened windows

AccorHotels certified review
Sam Couples - 16/06/2017
« Lovely staff but noisy bathroom fan »

Courteous and efficient check in. Clean and tidy room. Poor air control in room and too noisy outside to open window. I text the number provided to ask how we turn off noisy bathroom fan. No answer. 20 minutes later, intext again, still no answer. I got dressed and went down reception 45 minutes after first text. He did apologise and told me that phone was in the office and he hadn't seen messages. He explained that fan would be on for 45 mins then off for 15 all night... I said it kept waking me and he said he would check with maintenance to see if anything could be done. Nothing was and I had an awful nights sleep. I was offered a change of room but declined as my husband was asleep and in my mind, the same problem would be in that room too. I was given a refund on the room at checkout of which I was grateful. I cannot fault the customer service we received, however, we would not stay again.

AccorHotels certified review
Charlie Friends - 16/06/2017
« Amazing  »

A great hotel room, polite staff, extremely cheaply priced room, great for a relaxing nice sleep before visiting the stadium. I'd reccomend to anyone . Happy happy happy!!

AccorHotels certified review
Chris Business - 16/06/2017

Very clean room and comfortable bed

AccorHotels certified review
Anonymous Couples - 15/06/2017
« Mixed »

We had issues with the lock on the door. Day 1, the key cards did not work in the lock, and it was evident that the lock was broken. However, I was given 3 sets of keys to try, even though I had pointed out that the keys were working in the elevator. I had also left my phone with my partner at the door, to disprove that it "must be my phone resetting them". When I was finally believed that the door wasn't working, the door was fixed immediately by a very competent maintenance worker. However, on the second day of our visit, we returned to the room at 10:30pm and in the 90 minutes we'd been out, the door and stopped working again. Again, we were given new sets of keys to try, but again it was clear that the door was broke. As the maintenance staff weren't working that night, which is quite frankly very poor as they should be on hand all the time, we were told the door couldn't be fixed and someone would come in the morning. The morning came, and we were planning on going for breakfast, but the worker never showed up. We were essentially held hostage in our room. When we complained about this when we left, we were told it was a miscommunication and they were waiting for us to leave (this was not what was said the previous night). I do understand this and was very appreciative of the full refund for the second night. The correct response the night before though was to switch rooms because we'd have also liked to have gone for a drink in the bar having returned to our room. These issues don't include that the floor we were on was very loud, including the same bunch of, presumably students, shouting on the corridors between 6:30 and 7:30am each morning. We also had a power cut on the first night of our stay.

AccorHotels certified review
David G. K. Business - 15/06/2017

Spot on as usual, the only minor complaint is that I rang for a info on the quickest way by train and was told Wembley Park was the nearest which involved a 15 min walk when in fact there's an overland station which is 5 mins away. Other than that it was fine

AccorHotels certified review
Reading P. Couples - 14/06/2017
« The staff were really good »

The hotel was chosen for its location to Wembley Stadium and offered everything we needed. The staff were really helpful, nothing was too much trouble and overall the staff were very pleasant. We would like our comments passed on to the staff.

AccorHotels certified review
Ollie Couples - 13/06/2017
« Chaos »

Arrived at the Ibis in Wembley checked in went to my room to find someone else already in it which was very embarrassing. Also the bar says 24/7 service yet they stopped serving drinks at 1 a little bit disappointed as I'd come to London to meet my girlfriend and Celebrate her birthday.

AccorHotels certified review
Mada Couples - 13/06/2017
« So so »

Weaknesses: - noise from ventilation; - just one product in the bathroom (It was disappointing). - the room often smells of stale air; - the table was very old and scratched (should a reconditioned) Strengths:- the bed confortable. -the reception girl was friendly; -

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