ibis Liverpool Centre Albert Dock - Liverpool One Hotel 3 stars

TripAdvisor rating 4.0/5 2,249 reviews
ibis Liverpool Centre Albert Dock - Liverpool One
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Room 1

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Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

  • Tate Liverpool and The Beatles Story museum located nearby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Dry cleaning / IroningPaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY
liverpool
united kingdom

Tel: +441513173310

Fax: (+44)151/7069810

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   NORTON STREET

  • By plane

    JOHN LENNON AIRPORT At 8.05km / 5 miles

  • By plane

    LIVERPOOL AIRPORT At 9.66km / 6 miles

  • By plane

    LIVERPOOL AIRPORT At 8.05km / 5 miles

  • By plane

    LIVERPOOL J.LENNON At 5km / 3.11 miles

  • By plane

    MANCHESTER AIRPORT At 80.46km / 50 miles

  • By plane

    MANCHESTER AIRPORT At 15km / 9.32 miles

  • By boat

    FERRIES At 0.97km / 0.6 miles

  • By boat

    IRISH FERRIES At 0.8km / 0.5 miles

  • By boat

    ISLE OF MAN FERRY At 0.97km / 0.6 miles

  • By boat

    MERSEYSIDE FERRIES At 0.16km / 0.1 miles

  • By boat

    Mersey Ferries At 1km / 0.62 miles

  • By car

    M62 At 329.92km / 205 miles

  • By car

    MOTORWAY M57 At 6.44km / 4 miles

  • By car

    MOTORWAY M62 At 0.1km / 0.06 miles

  • By train

    LIVERPOOL LIME STREET At 1.61km / 1 miles

GPS :53.399925, -2.98709

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Twin room with 2 beds

  • Max. number of persons: 2
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Family room with 1 double bed + 1 single bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products

Accessible Double room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12

Accessible Twin room with 2 beds

  • Max. number of persons: 2
  • Area: From 12

MyRoom by Daniel: Friendly Liverpool / Standard twin room

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Borja: Historic Liverpool / Standard twin room

  • Max. number of persons: 2
  • Area: From 14
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Liverpool Centre Albert Dock - Liverpool One

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

7,227 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,249 reviews

good location good price

TripAdvisor rating 4.0/5

George F Family - 17/10/2019 TripAdvisor review

We were surprised at the central location and the price was very reasonable considering the modern condition of the room, we would definitely stay there again and would recommend it to our friends, thank you

comfortable and clean

Customer review rating 4.2/5

Daphne Business - 16/10/2019 AccorHotels review

i'd booked a quiet room. I couldn't get in the 1st room offered as the card key did not work (confirmed by customer service representative). I was then given another room and I reminded the person who was dealing with this that I'd booked a quiet location. When I got to the room it was opposite the stairwell and beside the lifts with all other rooms on the corridor beyond that room. I returned to the ground floor and requested a different room. I was them given one at the end of the corridor which was fine. There were continuing key card issues during my stay

Perfect all-round

Customer review rating 4.2/5

Scott C. Families - 16/10/2019 AccorHotels review

Booking was really easy and the staff allowed to me to describe what we were looking for and gave me perfectly described options. They were also really helpful where it came to explaining we were bring a small youth group. Other hotel's didn't want to know! The price was great, the kids loved the pool table! The rooms were perfect and the kids loved their stay!

Dear SCOTT C., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Very good

Customer review rating 4.2/5

Michael H. Families - 15/10/2019 AccorHotels review

easy check ,in comfortable room brill breakfast.

Dear MICK H., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

great for city centre

Customer review rating 4.2/5

George F. Families - 15/10/2019 AccorHotels review

It was very comfortable and in a great location especially for the price, I would definitely stop them again

Dear GEORGE f., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Overall, very good.

Customer review rating 4.2/5

Hugh G. Friends - 14/10/2019 AccorHotels review

Hotel was fine and location for sightseeing ideal. Checking in was somewhat chaotic as no reception desk to go to, but overall a very enjoyable stay.

Poor and never again

Customer review rating 4.2/5

Anonymous Business - 14/10/2019 AccorHotels review

Far below standards, sorry but this was my first and last time. I find it extremely expensive, considering what I got for that price. Charge me £150 next time but make it worth! The only good thing was the friendly staff. Made my business trip a nightmare!

Dear THOMAS P., Thank you for taking the time to tell us about your experience at the ibis Liverpool Centre Albert Dock - Liverpool One. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephen Maddison Team Leader

Very good.

Customer review rating 4.2/5

Paul Solo - 14/10/2019 AccorHotels review

Pleasant

Dear PAUL M., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Very very good experience

Customer review rating 4.2/5

Alison G. Business - 14/10/2019 AccorHotels review

Very relaxed and lovely. Room clean and tidy, superb shower, friendly staff. Room was very small for two people however especially for what we paid.

second visit

TripAdvisor rating 4.0/5

alan w Business - 14/10/2019 TripAdvisor review

An enjoyable second stay, room was very comfortable and staff were great! Food in restaurant was Ok but a little bit overpriced for what it was. location perfect for Albert Dock and easy walking distance to city centre

Good but not worth what we paid.

Customer review rating 4.2/5

Anonymous Couples - 13/10/2019 AccorHotels review

A good experience but again not worth the money that we paid.

Room very nice and clean and well equipped, and staff pleasant and helpful

Customer review rating 4.2/5

Mrs M. Friends - 13/10/2019 AccorHotels review

Very good. It would have been nice to have larger lounge area where we could talk to all our friends. (Group of 6). Cafe not very comfortable and a bit noisy. I would have had breakfast, but thought £9 was too much for eg coffee and toast/ muesli.

Great location

Customer review rating 4.2/5

Jordan N. Families - 13/10/2019 AccorHotels review

Great, child friendly and amazing breakfast

Dear JORDAN N., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Clean, comfortable and a good breakfast

Customer review rating 4.2/5

Tom's M. Friends - 13/10/2019 AccorHotels review

Very clean room, good-sized bathroom and comfortable bed. Good breakfast (continental) at reasonable cost. Some traffic noise. Difficult to get heating right.

Great location. Helpful staff. Great value!

Customer review rating 4.2/5

Nic Families - 13/10/2019 AccorHotels review

A budget hotel where everything is on your doorstep. Basic rooms but clean and functional and as expected for bargain price. Staff were amazing. Especially Barbara! Breakfast average.

Dear NICOLE E., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

An enjoyable return visit

Customer review rating 4.2/5

Ian C. Couples - 13/10/2019 AccorHotels review

Pleasant stay, nice room, friendly staff, excellent breakfast although tables around the side of the main eating area isn’t really for eating during busy times. Technical issue with parking ticket was resolved by staff

Did not come up to the usual standard of our Ibis experience

Customer review rating 4.2/5

J W. Couples - 12/10/2019 AccorHotels review

Booked the "My room by Bora / Historic Liverpool" (see my booking details) but given room 130 instead, no explanation, which must be the most cramped room in the hotel. Very difficult to get in and out of bed due to the narrow space between the bed and the furniture. I have stayed in Ibis hotels many times mostly in France but have never had such a small room. I did not put forward my complaint to the hotel staff as I did not want it to spoil our two day break.

Dear JOHN W., Thank you for taking the time to tell us about your experience at the ibis Liverpool Centre Albert Dock - Liverpool One. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephen Maddison Team Leader

Dissapointing ACCESSIBLE ROOM did not have sufficient space to move around safely.

Customer review rating 4.2/5

Mrs B. Couples - 12/10/2019 AccorHotels review

The room was too small to manoeuvre my wheelchair around safely. There was barely 12 inches between bed and window wall. One side table was not stable/sufficient to hold medication and a glass of water. Other side table could not be used due to it being covered by the bed. Noise from other rooms was disturbing.

Perfect

Customer review rating 4.2/5

Tm Families - 12/10/2019 AccorHotels review

All good from check in to check out

Dear TONY M., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Mr

Customer review rating 4.2/5

David P. Business - 12/10/2019 AccorHotels review

Another happy compfortable stay in this we'll run hotel staff happy to assist with any problems you may have very welcoming lead by Lisa the manager always happy to assist and as usual in this particular hotel of the Ibis group the motto welcome home applies in full because that's actually how I am made to feel well done Lisa and her team

Dear DAVID P., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader
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