Hotel - ibis Liverpool Centre Albert Dock - Liverpool One
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Liverpool Centre Albert Dock - Liverpool One Hotel

4.0/5 2,078 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 10  GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 192 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 5,982 reviews

Our guest reviews for ibis Liverpool Centre Albert Dock - Liverpool One

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 2,078 reviews
Brian D. Business - 15/01/2019 AccorHotels certified review
« Why was there a pre-authorisation? »

Very disappointed at having to pay £30 pre-authorisation for expenses. This has not been returned yet, when will this happen? I'm an A-Club member and have used Accor hotels multiple times without ever having to do this.

Lindylou Couples - 15/01/2019 AccorHotels certified review
« Perfect location and price »

The hotel was in the most convenient position to everything and the price very good indeed. The staff were very friendly and helpful and the room very clean, quiet and comfortable. You could not wish for more.

Paulio Couples - 14/01/2019 AccorHotels certified review
« Ideal location »

Friendly helpful staff. Great location. Comfortable stay. Clean room.

L. C. Friends - 14/01/2019 AccorHotels certified review
« Fab stay , great location »

All round great little hotel with adequate facilities very clean and comfortable beds No complaints from us , will come again

Z. R. Solo - 14/01/2019 AccorHotels certified review
« the service and the cleaning is impeccable »

the room is clean and tidy. The staff are very friendly and helpful which makes you feel at home. And i will definetly come back next time

Gerard Couples - 13/01/2019 AccorHotels certified review
« Good Stay »

Enjoyed a long weekend at the hotel which was ideally located beside the bus station, docklands (museums) and shopping areas. First impressions were a little off due to bring kept waiting at an empty bar by the slightly too casual staff. When we eventually checked in, a quick survey of our room revealed a mostly good room. The bed was very comfortable, wifi was fine and there was air-conditioning and an openable window. Less impressive was the slight smell of bad drainage in the small bathroom, red stains on the carpet and a damaged hinge on the bathroom door. Some small, easily fixed things that would improve the experience of the guests. The breakfast was good with cereals, hot options, breads, muffins, crossaints, juices and a variety of teas & coffees etc. Would like to have seen veggie sausages on the hot breakfast menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GERRARD A., Thank you for taking the time to leave your feedback, I’m really happy that you enjoyed your stay with us. I am delighted you appreciated the friendliness of our team and you found the location of our hotel convenient. I do apologise for the issues you encountered during your stay. Feel free to contact our 24 hours reception in future if you have any problem happening during your stay. Our team will be happy to assist you as much as they can to solve the inconvenience occurred. I forwarded your comment to our maintenance technician who will look after it. Concerning our breakfast buffet; we offer vegetarian sausages and porridge upon request. Feel free to request it to one of our breakfast team member in future. I hope we get the opportunity to welcome you back again soon. Kind Regards, Apolline Lecocq, Assistant General Manager.

Kaylie Couples - 13/01/2019 AccorHotels certified review
« Good stay but the beds uncomfortable. »

Everything was good except for the bed. It was so uncomfortable neither me or my partner had a good night's sleep.

Impy66 Families - 12/01/2019 AccorHotels certified review
« Short break »

One night stay for FA cup game nice hotel great location

Anonymous Business - 12/01/2019 AccorHotels certified review
« Very comfortable, good location, friendly staff. »

As above

Geoffrey Friends - 12/01/2019 AccorHotels certified review
« Very comfortable, convenient to the city and economical »

See above

Carys Couples - 11/01/2019 AccorHotels certified review
« Fantastic staff, good sllep and central »

The staff were so helpful, the hotel was clean and near Albert Docks and Liverpool 1 with plenty of restaurants nearby.

W. Couples - 11/01/2019 AccorHotels certified review
« MRS »

Very enjoyable

Sarah Business - 10/01/2019 AccorHotels certified review
« Mrs »

Exactly as expected. Check in and out very efficient and staff very friendly and helpful

Ed Couples - 10/01/2019 AccorHotels certified review
« Great location, good breakfast, good price. »

Helpful staff, room basic but adequate. Good shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDWIN D., Thank you for taking the time to leave your feedback, I’m really happy that you enjoyed your stay with us. I am delighted you appreciated the helpfulness of our team and you enjoyed our buffet breakfast. I am pleased you found the location of our hotel convenient. We look forward to welcoming you back again soon. Kind Regards, Apolline Lecocq, Assistant General Manager.

Andy H. Couples - 08/01/2019 AccorHotels certified review
« Great location and usual ibis standard »

Happy with all elements of the stay. It was great being able to have a late night drink in the bar, and especially a very impressive pizza

Mitch L. Couples - 08/01/2019 AccorHotels certified review

Very good

Laura Couples - 07/01/2019 AccorHotels certified review
« Great break away after Christmas! »

Facilities excellent - quick service, room clean, great view. Cleaners a little noisy in the morning

Our hotel has responded to the review
Our hotel has responded to the review

Dear LAURA S., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Apolline Lecocq, Assistant General Manager.

Sharon &. A. C. Couples - 07/01/2019 AccorHotels certified review
« The ibis hotel Albert Dock Liverpool »

The hotel was situated opposite the Albert Dock in Liverpool, we wanted a hotel with a car park and this one was ideal. We were very close to the centre of the city all easy walking distance to shops, restaurants, and museums. When we needed a taxi they were very quick to arrive and not expensive. The hotel staff were friendly, knowledgeable especially Barbara (who was part of the breakfast staff) who gave us some excellent advice and recommendations on what to see and places to visit, and remembered the next day asking how we were enjoying our visit, staff like Barbara help to make a visit so enjoyable. The rooms were very comfortable, and the breakfast had a very good selection of hot and cold choices. We will definitely stay here again.

Anonymous Couples - 07/01/2019 AccorHotels certified review
« Good value for money, and good location. »

We found the hotel clean and the staff very helpful. Good idea having free tea and coffee all day. Our room was clean but a little dated.

John M. Couples - 06/01/2019 AccorHotels certified review
« Another great stay in an Ibis hotel »

My wife and myself love the ibis experiance,fair sized rooms,good air con.,very comfortable bed and the best shower/toilet area you could wish for,also worth a mention good wifi, tea and coffee making facilities.Always ask for a quiet room and never been disappointed.

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