ibis Liverpool Centre Albert Dock - Liverpool One Hotel 3 stars

TripAdvisor rating 4.0/5 2,169 reviews
ibis Liverpool Centre Albert Dock - Liverpool One
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Hotel extras

  • Central location, with plenty of nearby transport links

  • Located opposite the Royal Albert Dock and M&S Bank Arena (formerly Liverpool Echo Arena)

  • Fogg's Restaurant serves a choice of international cuisine

  • Just 350 yards away from Liverpool One shopping centre

  • Tate Liverpool and The Beatles Story museum located nearby

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Dry cleaning / Ironing
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • Copy/print service available

Hotel location

ibis Liverpool Centre Albert Dock - Liverpool One

27 Wapping
L18LY
liverpool
united kingdom

Tel: +441513173310

Fax: (+44)151/7069810

Contact email

Check-in from 14h00

Check out up to 12h00

  • NATIONAL EXPRESS :   NORTON STREET

  • By plane

    JOHN LENNON AIRPORT At 8.05km / 5 miles

  • By plane

    LIVERPOOL AIRPORT At 9.66km / 6 miles

  • By plane

    LIVERPOOL AIRPORT At 8.05km / 5 miles

  • By plane

    LIVERPOOL J.LENNON At 5km / 3.11 miles

  • By plane

    MANCHESTER AIRPORT At 80.46km / 50 miles

  • By plane

    MANCHESTER AIRPORT At 15km / 9.32 miles

  • By boat

    FERRIES At 0.97km / 0.6 miles

  • By boat

    IRISH FERRIES At 0.8km / 0.5 miles

  • By boat

    ISLE OF MAN FERRY At 0.97km / 0.6 miles

  • By boat

    MERSEYSIDE FERRIES At 0.16km / 0.1 miles

  • By boat

    Mersey Ferries At 1km / 0.62 miles

  • By car

    M62 At 329.92km / 205 miles

  • By car

    MOTORWAY M57 At 6.44km / 4 miles

  • By car

    MOTORWAY M62 At 0.1km / 0.06 miles

  • By train

    LIVERPOOL LIME STREET At 1.61km / 1 miles

GPS :53.399925, -2.98709

Currently, close to our hotel

Liverpool International Music Festival - LIMF

From 20/07/2019 to 21/07/2019

At 412 m

Dressed to impress: fashion in the 18th century

From 04/08/2018 to 31/03/2020

At 1.1 km

Festwich, music festival

From 27/07/2019 to 28/07/2019

At 49 km

Manchester Food & Drink Festival

From 26/09/2019 to 07/10/2019

At 50 km

Sifters Records, Liam Gallagher's record store

From 01/01/2018 to 31/12/2019

At 51 km

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

  • Max. number of persons: ‌2
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Twin room with 2 beds

  • Max. number of persons: ‌2
  • Views: City side, River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Family room with 1 double bed + 1 single bed

  • Max. number of persons: ‌3
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Bathroom products(...)

Accessible Double room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 12
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV(...)

Accessible Twin room with 2 beds

  • Max. number of persons: ‌2
  • Area: From 12
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV(...)

MyRoom by Daniel: Friendly Liverpool / Standard twin room

  • Max. number of persons: ‌2
  • Area: From 14
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

MyRoom by Borja: Historic Liverpool / Standard twin room

  • Max. number of persons: ‌2
  • Area: From 14
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 17:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:00 - 12:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Our guest reviews for
ibis Liverpool Centre Albert Dock - Liverpool One

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

6,627 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,169 reviews

excellent

Customer review rating 4.2/5

Mario D. B. Couples - 19/06/2019 AccorHotels certified review

Lovely staff!!

Dear MARIO DEL B., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Pleasant stay in great location

Customer review rating 4.2/5

Yvonne W. Families - 19/06/2019 AccorHotels certified review

The hotel was clean and the staff welcoming. It was the ideal location for getting around Liverpool as it is close to the town centre and the docks, where the tour buses start from and where there are many museums and activities.

Dear YVONNE W., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Very basic rooms & Breakfast

Customer review rating 4.2/5

Vic W. Friends - 18/06/2019 AccorHotels certified review

Room was very basic. The bathroom was a “pod” however very clean in the room and bathroom and all around the hotel. There was no reception but that was a plus as there was no waiting around to be checked in. All staff dealt with all matters. On out last night we stayed in 5e hotel and ate off the menu. Food was good and freshly prepared. There were 2 tea and coffee machine which you could help yourself to 24/7 a donation to teenage cancer charity was all that was asked for. The coffee was good! Staff were very nice in particular a Lithuanian lady and another foreign lady who were both delightful. Breakfast was not the best but edible.

BRILLIANT LOCATION, SPOTLESS ROOM

Customer review rating 4.2/5

Phil A. Friends - 18/06/2019 AccorHotels certified review

NO PROBLEMS DURING STAY. GREAT STAFF, ALL FREINDLY AND APPROACHABLE.

Dear PHILIP A., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Satisfactory

Customer review rating 4.2/5

Paul Solo - 18/06/2019 AccorHotels certified review

Fine, good location. However £100 per night. A touch steep.

Relaxing and helpful

Customer review rating 4.2/5

Keith Couples - 17/06/2019 AccorHotels certified review

Nice hotel, clean, liked being able to get a coffee in the bar area that's a nice touch , room was good , but best were the staff who were very very helpful and friendly.

Dear KEITH G., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Conference

Customer review rating 4.2/5

Jess M. Business - 17/06/2019 AccorHotels certified review

Stayed for a conference, close to venue, clean and tidy.

Dear Jess M., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Average modern hotel with compact rooms

Customer review rating 4.2/5

Paul Business - 17/06/2019 AccorHotels certified review

One night stay whist working at the ACC exhibition centre. One person staying in a twin room = fine for purpose, but overpriced. (Saturday night stay) Two blokes in a twin room = room far too small, no space between beds, uncomfortable for two men. Otherwise all OK, clean, breakfast as expected.

Repeated visits

Customer review rating 4.2/5

Bev Couples - 17/06/2019 AccorHotels certified review

As always, an enjoyable stay.

Dear BEV B., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader
Customer review rating 4.2/5

Agnes M. Friends - 16/06/2019 AccorHotels certified review

As always everything was first class from the cleanliness of the room to the ample breakfast and most of all the friendly helpfully staff. And it's not just the check in and management staff but all the staff members from maintenance to the housekeeping and kitchen are all so kind and helpful to us that's why we keep coming back..

Dear AGNES M., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Good stay

Customer review rating 4.2/5

Boyan L. Couples - 16/06/2019 AccorHotels certified review

My wife and I stayed for two days for a City break. The hotel staff could not have been nicer, and the accommodation was clean and spacious. Breakfasts were good and we enjoyed our stay. The only thing that could be improved was the broadband which was slow.

Dear BOYAN L., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Brilliant!

Customer review rating 4.2/5

Jackie Couples - 15/06/2019 AccorHotels certified review

The staff were amazing, so helpful and friendly. We really liked the very relaxed atmosphere and the fact that the staff were always on hand to help and chat The hotel was spotless and the breakfast was plentiful, varied and thoroughly enjoyable. The only one thing that was a problem for us was the bed, sadly it was very uncomfortable and we didn't sleep as well as we could have done waking up each morning with very sore backs but if this could be remedied we would not consider staying anywhere else when we visit Liverpool next time Thank you to your fabulous staff for making our stay so special!

Dear JACKIE A., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Mr

Customer review rating 4.2/5

N T. Business - 14/06/2019 AccorHotels certified review

Arrived very late at 6am on 11th when should have arrived late eve on 10th due to accident on motorway. Assigned room had dirty coffee cups, full bin, used towels in bathroom, I flushed urine in toilet and unmade made. Staff on front desk reassigned room straight as soon as I went back downstairs to tell them and show photos I had taken of room. They checked new room was ok. Otherwise ok after that

Convenient for ACC and Exhibition Centre

Customer review rating 4.2/5

Richard Business - 14/06/2019 AccorHotels certified review

Comfortable bed, good shower, handy location

Dear RICHARD D., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Friendly staff, room a bit small

Customer review rating 4.2/5

Dave Solo - 14/06/2019 AccorHotels certified review

I found the staff to be very helpful, friendly and professional. The room was clean but quite small, there was little room to move around and place my luggage. Breakfast was very good too and I was impressed with the location.

Nice room on the forth floor and a good continental breakfast

Customer review rating 4.2/5

Victor Business - 14/06/2019 AccorHotels certified review

Nice room on the forth floor and a good continental breakfast. The room was beautifully cleaned every day with fantastic towels.

Dear VICTOR M., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Comfortable room, friendly staff.

Customer review rating 4.2/5

Laurence S. Business - 14/06/2019 AccorHotels certified review

Check in and out extremely efficient. My room was comfortable and clean. Bathroom a little cramped, but adequate. Breakfast service was good.

Dear LAURENCE S., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader

Managing Director

Customer review rating 4.2/5

Anonymous Business - 14/06/2019 AccorHotels certified review

The location was the best feature

Dear PROFESSOR C., Thank you for taking the time to tell us about your experience at the ibis Liverpool Centre Albert Dock - Liverpool One. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephen Maddison Team Leader

Review

Customer review rating 4.2/5

At Business - 13/06/2019 AccorHotels certified review

Disappointing. Staff were more focused on booking in on an iPhone than explaining how the hotel facilities work. Did not explain how breakfast service works eg where cereal bowls and plates are. Did not inform me that complimentary hot drinks available 24/7. I did not have breakfast on two mornings as place very busy, queues and no seats available.

Dear ANN T., Thank you for taking the time to tell us about your experience at the ibis Liverpool Centre Albert Dock - Liverpool One. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stephen Maddison Team Leader

Mrs J P.

Customer review rating 4.2/5

Mrs J. P. Couples - 13/06/2019 AccorHotels certified review

Enjoyed our stay. Check in fast and staff friendly. Breakfast was good, everything cooked was hot and milk etc cold. Beds were comfortable and rooms quiet except Tuesday when guests were noisy through night but guess not much can be done about that.

Dear JANET P., We very much appreciate your comments regarding your stay at the ibis Liverpool Centre Albert Dock - Liverpool One. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Stephen Maddison Team Leader
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