Hotel - ibis Liverpool Centre Albert Dock - Liverpool One
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Liverpool Centre Albert Dock - Liverpool One Hotel

4.0/5 1,994 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 192 rooms
  • 100% non-smoking hotel
  • 8 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 5,503 reviews

Our guest reviews for ibis Liverpool Centre Albert Dock - Liverpool One

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,994 reviews
Suffolk V. Friends - 19/09/2018 AccorHotels certified review
« The staff made the stay better than we could have expected. »

Staff were welcoming, friendly and efficient. Nothing was too much trouble whatever time of day! The rooms were basic but clean and well organised. It was a far better experience than we expected. Location was great, parking easy and facilities were well maintained.

Mrs R. Couples - 19/09/2018 AccorHotels certified review
« Made our stay in Liverpool fantastic »

Stayed in room overlooking docks and big wheel as requested for partners birthday. Very helpful and efficient staff. Rooms very clean. Hotel central for sightseeing. Stayed here before and will always book here when returning time Liverpool. Many thanks

Dorothy C. Couples - 19/09/2018 AccorHotels certified review
« ok »

Hotel was clean and staff were friendly and helpful but the room let it down, it was clean but so cramped, I asked for a twin room, there were 2 single beds pushed together and no room either side to move. May have been ok with a double bed in but definitely not 2 singles. Also somebody trying to get into our room at night because they had been given the wrong room number !! Would stay again if we had a decent room, were only there 2 nights so not worth complaining

S. S. Families - 18/09/2018 AccorHotels certified review
« Mrs S. S. »

The room was relatively clean however beds were not comfortable and not enough pillows. There was nowhere suitable to boil the kettle other than the small 8inch square bedside ledge as no other surfaces near a plug. This was quite dangerous. Again no plug.in reach of mirror on wall meaning it was not easy to see to dry hair.

Simon Families - 18/09/2018 AccorHotels certified review
« Modern budget hotel located in the heart of Liverpool »

Key selling point is the location - a stone's throw from the Albert Dock and within a comfortable walk of all visitor attractions - a good-sized hotel car-park on-site (extra cost) means that you don't have to worry about where you leave the car. In general, this is a typical Ibis - no-frills but clean and comfortable, though the bar area is definitely above-average. All in all an enjoyable and comfortable weekend stay.

Anonymous Friends - 18/09/2018 AccorHotels certified review
« First visit to Liverpool »

A conveniently located hotel, near the main attractions in the city with parking on-site. The rooms were comfortable and the food was good, but more extensive breakfast and dinner menus would be appreciated on any future visit. The staff were very pleasant and helpful when required.

Nicole C. Friends - 18/09/2018 AccorHotels certified review
« Good location »

Comfortable quiet room in a good location. Didn't use any facilities in the hotel. Just a base.

Solange C. Business - 18/09/2018 AccorHotels certified review
« Very good »

Clean, comfy and easy to move around the city, near to everything

Steve M. Couples - 18/09/2018 AccorHotels certified review
« Ship canal cruise »

Clean room and comfortable bed extremely close to Albert dock

Altomhat Couples - 18/09/2018 AccorHotels certified review
« super location »

Great location for echo arena and albert dock. Disabled parking bays very poorly marked and as a result several vehicles not displaying blue badges were parked in the bays

Mrs G. Couples - 17/09/2018 AccorHotels certified review
« Mrs G. »

Other then been told we had to wait till 2 o clock to check in when I had a email telling me I could check in and my room would be ready for 12

Mr P. H. Solo - 17/09/2018 AccorHotels certified review
« very clean room friendly staff »

clean rooms and friendly staff thank you very much

Couples - 17/09/2018 TripAdvisor review
« Overall Good....................................but »

Overall the room was fine with a comfy bed, decent shower, and good wifi connection. The parking at £10 per night seems reasonable but get the barrier sorted! One real niggle was that some not all of the staff had very poor English one member in particular could hardly speak English and I witnessed another guest who wanted another towel having to mime and gesture what she wanted, also another guest guest asking about "tickets" and the staff member saying you want "chicken" It is essential to be able to communicate clearly with your guests.

David P. Business - 16/09/2018 AccorHotels certified review
« Mr »

Another compfortable stay felt welcomed and staff happy and helpful led by a well motivated management team led by Lisa nothing to much trouble to help guests

Linds Couples - 16/09/2018 AccorHotels certified review
« Easy »

Easy, clean, excellent location

Alan W. Couples - 16/09/2018 AccorHotels certified review
« Room did it’s job »

Had a quick check in from friendly staff who couldn’t do enough for us Our room was spot on the bathroom was in good working order and the bed was good to sleep in but if there is one thing I would change and that’s more room to hang your clothes but apart from that we had a great experience and will definitely book with you again

C. Friends - 16/09/2018 AccorHotels certified review
« Excellent »

Very helpful staff, lovely and clean, we have always used this hotel for every stay in Liverpool.

Stella G. Families - 16/09/2018 AccorHotels certified review
« Ms »

Very enjoyable.friendly staff.nice clean bedroom.great location.

Mrs S. M. Couples - 16/09/2018 AccorHotels certified review
« Comfortable stay. »

Couldn’t fault our accommodation or the service. We are vegan, and though you had soya milk and some gluten free bread, breakfast would be made much nicer by the addition of some vegan sausages and mushrooms. (We ended up having beans on toast.) Linda McCartney range is excellent and the red onion variety are gluten free also. The hotel was situated central to most things. Would return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SUSAN m., Thank you for taking the time to leave your feedback, I’m really happy that you enjoyed your stay with us. I am delighted you found the location of our hotel convenient. We do offer vegetarian sausages on request; feel free to ask one of our breakfast team member in future if you wish it. It will be with pleasure to welcome you back again soon. Kind Regards, Apolline Lecocq, Assistant General Manager.

Helen Business - 15/09/2018 AccorHotels certified review
« Adoremus 2018 »

Staff lovely and room okay - not a fan of the plastic bathroom 'pod'. The room did not pick up any noise from rooms either side but the space around the door meant that the corridor noise and door slams were very loud and made it difficult to sleep. Car park had plenty of space and was safe. Would use the hotel again but only if staying one night - two nights with poor sleep is not the best. Clean and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HELEN L., Thank you for taking the time to leave your feedback, I’m really happy that you enjoyed your stay with us. I am delighted you appreciated the friendliness of our team. I do apologise for the noise coming from the corridors; feel free to contact our 24 hours reception in future if you have any issue happening during your stay. Our team will be happy to assist you as much as they can to solve the inconvenience occurred. I hope we get the chance again in the future to welcome you back. Kind Regards, Apolline Lecocq, Assistant General Manager.

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