Hotel - ibis Lisboa Liberdade
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ibis Lisboa Liberdade Hotel

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4.0/5 1,832 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Boat excursions  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • Self service business centre
  • Copy/print service available
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Hotel location

Our rooms

  • 70 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 14 connecting rooms
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Automatic temperature control
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 3,294 reviews

Our guest reviews for ibis Lisboa Liberdade

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 1,832 reviews
AccorHotels certified review
Clare S. Friends - 17/04/2018
« Mrs Clare S. »

Bright ,clean,comfortable and friendly staff.very pleasant stay and would deffinetly book again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Claire S., I want to thank you for choosing the Hotel Ibis Lisboa Liberdade for your stay. We are delighted to have made your trip very pleasant! The whole team at Hotel Ibis Lisboa Liberdade joins me in thanking you once again for your comment. Looking forward to welcoming you again, Best regards, Alexandre Fróis General Manager

AccorHotels certified review
Anonymous Families - 15/04/2018
« Friendly staff made for a lovely stay »

The hotel location is good being able to walk to most attractions, the rooms were up to the Ibis standard and very clean, the food was as always very good and I especially liked that there were Pasteis de Nata available. What really made the stay above average was the friendliness of the staff. The only drawback was the location of the toilet which was facing and right up against a wall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, We very much appreciate your comments regarding your stay at the ibis Lisboa Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Fróis General Manager

TripAdvisor review
Family - 15/04/2018
« Friendly staff made for a lovely stay »

The hotel location is good being able to walk to most attractions, the rooms were up to the Ibis standard and very clean, the food was as always very good and I especially liked that there were Pasteis de Nata available. What really made the stay above average was the friendliness of the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kieren W, It is with great pleasure that the team of Ibis Lisboa Liberdade joins me in thanking you for your message. The satisfaction of our customers is our priority and we are always happy to read that your stay has met your expectations. I will be happy to welcome you again on your next stay in Lisboa. Yours sincerely, Alexandre Fróis

AccorHotels certified review
Meinhard G. Couples - 13/04/2018
« Nice stay and staff »

Location is great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Meinhard G., I want to thank you for choosing the Hotel Ibis Lisboa Liberdade for your stay. We are delighted to have made your trip very pleasant! The whole team at Hotel Ibis Lisboa Liberdade joins me in thanking you once again for your comment. Looking forward to welcoming you again. Best regards, Alexandre Fróis General Manager

AccorHotels certified review
Fernanda M. Families - 11/04/2018
« Good experience overall »

Pros: Front desk attendants were very friendly and efficient. The room was clean, the beds were comfortable and the bathroom has a good shower. Cons: Not enough space for opening bags in the room. Maneuvering the car on the parking floors is a nightmare.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Fernanda M., We very much appreciate your comments regarding your stay at the ibis Lisboa Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the next visit we will be happy to assist you with the maneuvers of your car in the parking lot. We hope to see you again soon. Sincerely, Alexandre Fróis General Manager

AccorHotels certified review
Mani Solo - 10/04/2018
« Very good »

Very pleasant, clean, efficient and the location is good. Staff at reception were very nice, you can't buy good people, so look after them. Very good ambassadors for the Ibis group and Lisbon

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mani , Thank you for sharing your opinion about Ibis Lisboa Liberdade. We are so happy to see that in general you enjoy your stay . Your satisfaction is important for us and your comments are very helpful to improve our services. We hope to have the pleasure of welcome you back in a close future. Kind regards, Alexandre Fróis General Manager

AccorHotels certified review
A Solo - 03/04/2018
« Nice, clean and functunal »

Good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for your choice and for sharing your Ibis Liberdade experience. We look forward to welcome you again. All the best! Alexandre Fróis Manager

AccorHotels certified review
Maria D. S. Z. A. Families - 03/04/2018

Satisfactoria.

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Maria Del Socorro Zambrano Arcos, Ibis Lisboa Liberdade le gustaría darle las gracias por su preferencia al elegirnos para su reciente estancia en Lisboa. Estamos muy orgullosos de haberle proporcionado una estancia confortable y por haber respondido a sus expectativas. Naturalmente, si dependemos de nosotros las habitaciones se asignan lo más pronto posible, pero como se ha explicado, siendo un hotel de centro de ciudad con una ocupación siempre cerca del 100% no siempre es posible esta cortesía. Esperando que en el futuro podamos volver a recibirla en nuestro hotel. Nuestros mejores saludos, Alexandre Fróis Diretor

AccorHotels certified review
Ms Y. Families - 03/04/2018
« Well Located Hotel in Lisbon »

Location is good. Room is spacious. Hotel staff are hospitable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms Y, I wanted to thank you for choosing the Hotel Ibis Lisboa Liberdade for your stay. We are delighted to have made your trip very pleasant! The whole team at Hotel Ibis Lisboa Liberdade joins me in thanking you once again for your comment. Looking forward to welcoming you again, Best regards, Alexandre Fróis General Manager

AccorHotels certified review
Anonymous Families - 01/04/2018
« Good but won’t stay again »

Very good hotel and lovely staff, however, our room was very hot and we had three very poor nights of sleep. The air con was not working and, when we called reception, we were told if was not working as it as the winter. We had to sleep with the window open to cool the room and the street noise kepnus awake. The lack of sleep, especially for our seven year old son really ruined our trip to Lisbon and we considered moving out and paying for a different hotel so we could all get a decent nights sleep. I really like Ibis hotel and plan to stay in one in Amsterdam in October; however, we won’t be staying in this one again, which is a real shame as it does have a lot going for it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Lisboa Liberdade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Alexandre Fróis General Manager

AccorHotels certified review
Ana M. L. Business - 31/03/2018
« Some promises unfulfilled »

Overall a comfortable stay but there were moments I found the accommodation less than the Accor hotel product than it is. For instance, the room was not entirely sound proof. I was woken a few times with the door banging outside - the door closer does not work properly in rooms next to me as well as mine. I could also hear noise of dragging feet in the room upstairs. I asked the front desk if they can transfer me but said they are full. Breakfast is uninteresting with limited choices for a non-meat eater like me. They could have included local fish such as sardines in olive oil or especially prepared bacalhau. The people at the front desk could also smile more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Ana Maria Labrador, First of all, I would like to thank you for having taken time to give us your feedback about your recent stay in our hotel. I am sorry that our service fell below your expectations and that you were disappointed by the breakfast as well as the insonorization of the rooms and the sympathy of our front desk team. Please accept our sincerest apologies. I hope that we will have a new chance to welcome you in the future in order to re-earn your trust. Kind regards, Alexandre Fróis General Manager

AccorHotels certified review
Max Couples - 29/03/2018
« Happy guest »

A pleasant arrival with a very helpful young girl at the reception. I forgot to ask her name but she took her job very serious and forfilled it with pleasure. In order to know who she is: not very tall with curly dark hair and glasses. The hotel is located perfectly and has small (but big enough) very decent and clean rooms. The breakfast was sober but good quality. Maybe missing bacon and eggs, but thats really my only complaint. Congratulations to the whole staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Max, The Ibis Liberdade Hotel would like to thank you for your preference. I am very glad that you enjoyed the stay in our hotel, and that you found your location convenient for your visit to the city. I will share your comments with Tânia and the team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I look forward to welcome you again in the future! Kind regards from Lisbon, Alexandre Frois Manager

AccorHotels certified review
Diego Couples - 25/03/2018
« Payed with points twice! »

I stayed on the hotel and i really like. One thing that was supposes to solved but is not. I payed online with points (40Eurs) but when i arrived on tje hotle , Rui, the attendence said thzt did not work, and i needed to pay agzin. So i used again 4000 points. He said thzt theses other point would come back too me i. 3 days. Until now, i did not receive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diego, Thank you for your time and giving your feeling about the Ibis Lisboa Liberdade. We are glad to count on your recommendation. I regret to note that the problem with the points in your reservation has not been resolved. I checked the subject and refunded in your credit card the value of 80 €. I am sorry for the confusion, which was partly not our fault but we always like to take on the welfare of our client. If you have any problems or need help do not hesitate to contact me. I will make sure to share your compliments about our staff with the entire team who is solicitous about your well-being. We are expecting with pleasure your next visit in our hotel, Kind regards, Alexandre Fróis General Manager

AccorHotels certified review
Anonymous Families - 25/03/2018
« Room was hot »

There is no air conditioning we have to open the window all the time and the noice from the street was loud. Couldn't sleep.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, We have carefully read your remarks about our hotel and thank you for sharing it with us. Unfortunatelly the temperatures encoutered in March are unusual for this time of the season and for this reason we are still in Winter mode with heating and we are not able ,with this temperatures to reverse the system to air conditioned mode. We sincerely regret that we have not been able to meet your personal expectations. Sincerely, Alexandre Fróis Manager

AccorHotels certified review
Helen C. Couples - 22/03/2018
« Excellent convenient efficient comfortable »

The beds are amazing. Probably the comfiest ever.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Helen C., The Ibis Liberdade Hotel would like to thank you for your preference. We are very glad you enjoyed our funtastic beds, and that you found your location convenient for your visit to the city. We look forward to welcoming you again in the future! Kind regards from Lisbon, Alexandre Fróis General Manager

AccorHotels certified review
Norm B. Friends - 21/03/2018
« Great location and very clean but somewhat small rooms. »

Friendly and very helpful staff!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Norm B., Thank you for sharing your opinion about Ibis Lisboa Liberdade. We are so happy to see that you enjoy your stay . Your satisfaction is important for us and your comments are very helpful to improve our services. We hope to have the pleasure of welcome you back in a close future. Kind regards, Alexandre Fróis

AccorHotels certified review
Tourist F. R. Couples - 21/03/2018
« Good hotel in the right location »

Very good location: near to everything, metro, downtown, city center, etc. Very friendly staff at the reception and bar services. Only one defect: the light in the sitting area (double room with extra sofa) was not working.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your kind comments. We are very happy to learn that you enjoyed your recent stay at Ibis Lisboa Liberdade. It is very encouraging to receive this type of review. Your feedback is very important for us and thank you again for having taken time to share your opinion. The light is repared :) We hope to welcome you very soon again in our hotel. My warmest regards Alexandre Fróis General Manager

AccorHotels certified review
Rose Couples - 19/03/2018

everything was great except we were in room 103 and all night there was a loud buzzing noise. it was very annoying and kept me up

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rose, Thank you for taking the time to write a review about your recent visit to Íbis Lisboa Liberdade. I am delighted that you enjoyed your stay but i am disappointed to hear that you had a problem during your stay regarding same noise that didn't let you have a pleasand night sleep. By this momment we didn't have any complaints regarding this issue,but our tecnical department will investigate and try to loccate the provinience of this noise and solve this issue. Be assured that the necessary corrective measures will be taken to ensure that the quality level meets your expectations. I hope that we will have a new chance to welcome you in the future in order to earn your trust. Kind regards, Alexandre Fróis General Manager

AccorHotels certified review
Ian F. Couples - 18/03/2018
« Pleasant staff clean room and good value »

I cannot think of anything that would improve my experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ian F. We very much appreciate your comments regarding your stay at the ibis Lisboa Liberdade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. There is always samething to improve the guest experience, and we will start thinking today in your next trip to Lisboa :) Sincerely, Alexandre Fróis General Manager

AccorHotels certified review
Davetoo Couples - 15/03/2018
« What we needed. »

We enjoyed our stay very much. The room was modern and clean and staff were excellent. The location worked out well for us and the hotel represented very good value.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Davetoo , Thank you for staying at Ibis Lisboa Liberdade and for the time taken to tell us about your experience. We are pleased to know that you had a pleasant stay with us, and would like to thank you for your comments in regards to the service provided by our team. We have taken note of all your comments. We take all our Guest’s opinions seriously as all comments assist us in improving our services and facilities to meet your expectations. Thank you for your recommendation! We look forward to welcome you on your next visit to Lisbon. Kind regards, Alexandre Fróis

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