Hotel - Mercure São Paulo Nações Unidas Hotel
Mercure Hotel Mercure Hotel

Mercure São Paulo Nações Unidas Hotel

3.5/5 586 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early check in from 8am (Paying)
    • Late check-out up to 6pm (Paying)
  • Dry cleaning / Ironing
  • Porter

Leisure and activities

  • Fitness centre
  • Sauna

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Our rooms

Comfortable standard and luxury apartments measuring 291 sq. ft. (27 m²), with everything you need for a comfortable stay: fully equipped kitchen, desk, closet, electronic safe, cable TV, and wired and wireless Internet.

  • 141 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 13 family rooms
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Data port in room
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Baby bed
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating 4,320 reviews

Our guest reviews for Mercure São Paulo Nações Unidas Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 586 reviews
Dalmeida Business - 07/01/2019 AccorHotels certified review
« It was smooth. »

Good ac, nice beds, clean sheets and towels, competent and respectful employees. There is a fine rooftop with poo and garden. I reccomend it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Diego, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nações Unidas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira Gerente Geral Hotelaria Accor Brasil S/A

Igor Business - 07/01/2019 AccorHotels certified review
« Comfortable and clean »

King size bed and the room was excellent!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Igor, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nações Unidas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira Gerente Geral Hotelaria Accor Brasil S/A

A. C. Business - 26/12/2018 AccorHotels certified review
« Nice experience »

The rooms are clean and comfortable. The reception staff are very professional (they could smile a little bit more). I left before the breakfast time and the hotel has understood the situation and prepared small one for me and other people. Very kind... I appreciate the breakfast (the full one). Many options and an amazing croissant!

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Anderson, Agradecemos os seus comentários no seguimento da sua estada no Mercure SP Nações Unidas. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Destacamos ainda que clientes associados ao nosso programa de fidelidade Le Club Accorhotels possuem descontos exclusivos para reservas através de nossos websites (www.accorhotels.com ou www.mercure.com) ou nosso app. Não deixe de se cadastrar gratuitamente. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral Mercure SP Nações Unidas

Zaida P. Business - 23/12/2018 AccorHotels certified review
« Safety and confortable »

The personal was really ussefull, I had a problem with mu reservation but they solve it

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Zaida Maria P. C., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure São Paulo Nacoes Unidas Hotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Frederico Ferreira Gerente General Mercure SP Nações Unidas

David B. Business - 12/12/2018 AccorHotels certified review
« Good but I still am missing my receipt/invoice »

Good but I still am missing my receipt/invoice which I was told was already emailed to da…

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure São Paulo Nacoes Unidas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our team will check the issue about your invoice and will send it for you as soon as posible! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Marcos S. Friends - 11/12/2018 AccorHotels certified review

Excelente!!! Superou as expectativas

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Marcos, Agradecemos os seus comentários no seguimento da sua estada no Mercure SP Nações Unidas. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Destacamos ainda que clientes associados ao nosso programa de fidelidade Le Club Accorhotels possuem descontos exclusivos para reservas através de nossos websites (www.accorhotels.com ou www.mercure.com) ou nosso app. Não deixe de se cadastrar gratuitamente. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral Mercure SP Nações Unidas

Business - 11/12/2018 TripAdvisor review
« Very good treatment »

I really enjoyed this Mercure, better than the others that I use to stay. People are very kind and the breakfast is very good. The room is fare enough and the location is near one of the major streets in São Paulo.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marcelo1965, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nações Unidas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Anonymous Business - 08/12/2018 AccorHotels certified review

Dinner was not good.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Fernanda, Agradecemos os seus comentários no seguimento da sua estada no Mercure SP Nações Unidas. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. Destacamos que suas observações já foram direcionadas ao setor responsável para que tome as medidas necessárias. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral Mercure SP Nações Unidas

Anonymous Business - 19/11/2018 AccorHotels certified review
« Good rooms and excelent staff »

Experience was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nações Unidas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira Gerente Geral Hotelaria Accor Brasil S/A

Mari Friends - 16/11/2018 AccorHotels certified review
« Weekend at SP »

Exactly what I expected

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Marinilse, Agradecemos os seus comentários no seguimento da sua estada no Mercure SP Nações Unidas. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Destacamos ainda que clientes associados ao nosso programa de fidelidade Le Club Accorhotels possuem descontos exclusivos para reservas através de nossos websites (www.accorhotels.com ou www.mercure.com) ou nosso app. Não deixe de se cadastrar gratuitamente. Na expectativa de a acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral Mercure SP Nações Unidas

Joel G. Business - 09/11/2018 AccorHotels certified review
« Basic hotel amenities, but good service »

I was underwhelmed by the amenities in the room. But I thought the front desk service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We appreciate your comments regarding your stay at the Mercure Sao Paulo Nacoes Unidas Hotel. It is always important to receive a feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to receive you again on your next visit to São Paulo. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

José M. D. C. Business - 01/11/2018 AccorHotels certified review
« Good service, great location »

Staff has given me attention about things I have required and offered me a good service. It is close to my job and it also has a gymn that is important for me, and besides it belongs to Le Club Accor Hotels network.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. José Messias, Agradecemos os seus comentários no seguimento da sua estada no Mercure SP Nações Unidas. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral Mercure SP Nações Unidas

Anonymous Business - 08/10/2018 AccorHotels certified review
« All good and easy visit »

My first visit to hote Mercure were not very good and I was little bit dissapointed to the hotel but there has to be always second chance and this time everything was good. Room was nice and service was also excellent so I was happy to stay at Mercure. Happy to visit next time again!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. J., We very much appreciate your comments regarding your stay at the Mercure São Paulo Nacoes Unidas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

F. Business - 06/10/2018 AccorHotels certified review
« gutes business hotel »

business trip - 4 days

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nacoes Unidas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Pa Business - 24/09/2018 AccorHotels certified review
« Comfortable stay in São Paulo »

Quick checkin/checkout, nice breakfast and comfortable suite

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Paulo, Agradecemos os seus comentários no seguimento da sua estada no Mercure SP Nações Unidas. Foi com prazer que recebemos as suas felicitações. Não deixaremos de partilhar os seus comentários com toda a equipe. A sua satisfação é a melhor recompensa para os nossos colaboradores que trabalham diariamente para lhe prestar um serviço irrepreensível. Na expectativa de o acolher de novo, queira aceitar os nossos melhores cumprimentos. Frederico Ferreira Gerente Geral Mercure SP Nações Unidas

Shaun C. Business - 05/09/2018 AccorHotels certified review
« Relaxing »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. c., We very much appreciate your comments regarding your stay at the Mercure São Paulo Nacoes Unidas Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Rama M. R. D. Business - 04/09/2018 AccorHotels certified review
« Not Up to the Mark - dissatisfied »

Stay is good but the way the finance and admin depart responds is not good. I Vacated My room 1209 on 16th morning and came back again on 17th evening. still The staff did not mark it was vacated. Reception charged my card fro the one day that vacated also. As per Joao , when I vacated on 25th at 4 PM , he is not able to correct the Invoice. he will speak with his manager on 26th Sunday or 27th Aug Monday and send the corrected invoice. I sent 3 email reminders and called and spoke with Tiago. today is 4th sep. till now I did not get corrected invoice and did not get my 1 day Money Back. This is my 6th visit to this hotel I never had this problem. Please correct it ASAP.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rama Mohana Rao D., Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nacoes Unidas Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I was informed that your invoice was changed as well as the room rate charged was cancelled and the team asked to the credit card administration's desk to refund you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Anonymous Business - 20/08/2018 AccorHotels certified review

Room was very cold and room level was quite poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Matti tapani, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Nacoes Unidas Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We'd like to inform also that there is a blanket inside the closet and a duvet on the bed. You may use the air conditioning at heat mode. Furthermore, you can ask to the housekeeping or even to the reception desk for more blankets. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

Victor R. Business - 01/08/2018 AccorHotels certified review
« Mr »

Excellent

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Victor Manuel, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure São Paulo Nacoes Unidas Hotel. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Frederico Ferreira Gerente General Mercure SP Nações Unidas

Luis G. Business - 23/07/2018 AccorHotels certified review
« Good »

i only ad a problem due to an early check not able to facilitate by Mercure at 2 am i had to find another hotel to stay for a couple of hrs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We appreciate your evaluation regarding your stay at the Mercure São Paulo Nacoes Unidas Hotel. It is always important to receive a feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Just to inform, the reservation was confirmed for the period from July, 18th until 21st and the room usually is available at 12:00 - midday. Thank you again for sharing your experience, and we hope to have you with us on your next visit to São Paulo. It'll be a pleasure for the Mercure SP Nações Unidas team. Sincerely, Frederico Ferreira General Manager Mercure SP Nações Unidas

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