Hotel - Mercure Sao Paulo Nacoes Unidas Hotel
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Mercure Hotel

Mercure Sao Paulo Nacoes Unidas Hotel

R Prof Manoelito Ornellas 104  Chacara Santo Antonio 
04719040  SAO PAULO
BRAZIL

534 reviews
TripAdvisor Rating Based on 534 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Wheelchair access
  • Fitness centre
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Wheelchair access
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check in from 8am
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Comfortable standard and luxury apartments measuring 291 sq. ft. (27 m²), with everything you need for a comfortable stay: fully equipped kitchen, desk, closet, electronic safe, cable TV, and wired and wireless Internet.

  • 142 rooms
  • 100% non-smoking hotel
  • 14 family rooms
  • Crib on request
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • TV room service ordering
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Full kitchen
    • Microwave in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,750 reviews

Our guest reviews for Mercure Sao Paulo Nacoes Unidas Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 534 reviews
AccorHotels certified review
L. Business - 05/09/2017
« Good Hotel , good service and good location »

Satisfied with the overall stay Staff has helpful and wiling to support the requests

AccorHotels certified review
Joao A. Business - 29/08/2017
« Hotel is good but the restaurant is too overpriced »

It was a good business week stay, but got shocked to see a small beef strip cost around 40 dolars.

AccorHotels certified review
Maria P. B. C. Business - 23/08/2017
« Lack of interest for the written signs »

The hotel is quite ok. Comfortable. But I felt less valued by knowing that the hotel does not care about writing all the signs in proper Portuguese (country's native language), and does not care for the understading by foregin guests, who have to guess the Google Translator job into English. Google Translator would do a better job, actually. An international brand such as Accor can afford to pay for a decent translator. It is not that expensive.

AccorHotels certified review
Flavio Business - 20/08/2017

The access to the area is a bit confusing due to some work being done on the streets close by.. Other than that stay was excellent.

AccorHotels certified review
Marcos O. Business - 20/08/2017
« Noisy. »

It was a good experience with the employees, they're very polite and sympathetic. Breakfast was good. What I disliked is maybe not exactly hotels fault. The street is very noisy, I was in room 701 and although it's in 7th floor I could hear the loud traffic, waking me up every day sooner than I d like or than was necessary. If I stay at your hotel again I ll ask for a room in the back of the hotel. Friends stayed there and they said it was quiet. My air conditioner - turned on for heating - was vibrating loud outside of my window. I just used for a moment and decided for more blankets. It was really cold those days in Sao Paulo. Gym is fine, but needs heavier weights. Elevator on 7th floor had some malfunction and for several times wouldn't go until I opened and closed the door again.

AccorHotels certified review
Steve F. A. Business - 18/08/2017
« Second Stay at Mercure Hotel »

My stay was perfect, no problems with check in or late check out. Enjoyed using Google translator to converse with café staff.

AccorHotels certified review
Victor R. Business - 28/07/2017
« Very satisfied. »

Awesome room, and breakfast. Great experience.

AccorHotels certified review
Carlos Business - 27/07/2017
« Noisy room! »

A very noisy room #110. The ar conditioning machine outside sound can be heard. Also noise from the streets.

AccorHotels certified review
Guilherme Business - 17/07/2017
« Good »

Good but with some recurrent issues.

AccorHotels certified review
Jose B. Business - 30/06/2017
« Avergage »

I did not get any of my Accor Gold Menmber benefits. No complementary water, no welcome drink, no upgrade. And I still have not received my invoice which I urgently need.

AccorHotels certified review
David F. Business - 03/06/2017
« Consistent good quality/price ratio »

Good, business hotel. Nice, spacious rooms, good beds. Varied breakfast. Consistent service.

AccorHotels certified review
Ana M. R. Solo - 25/05/2017
« Mercure Nações Unidas SP »

Overall it was a nice stay. The room was very comfortable, the staff was gentle and everything was very clean. The only problem I had was with the room service. I ordered a sandwich and it took more than 1 hour to be ready. They said that it would take 1 hour, which is already a long time, but it ended up taking even more than that. That was the only problem.

AccorHotels certified review
Andrew F. Solo - 11/05/2017
« Not the best stay in a Mercure »

TV had no English audio..impossible to pay cash for drinks or meals in the restaurant

AccorHotels certified review
Anonymous Business - 02/05/2017

Room# 310: Bathroom: shower room not properly clean (walls in shower compartment were dirty, as well as some parts of floor) Desk: broken, so it would easily move Wi-Fi: took to long to connect, gave up trying to access by cellular phone

AccorHotels certified review
Anonymous Couples - 29/04/2017

Smooth check-in, housekeeping service was good and room was very clean. Requested for iron and it was promptly delivered, had problems with the safe and it was promptly resolved. Had an enjoyable stay.

AccorHotels certified review
Anonymous Families - 17/04/2017

Not too much dining options at night

AccorHotels certified review
Anonymous Business - 06/03/2017

The staff is very kind and helpful, and the hotel is located near our customer, so it is the best stay. for me.

TripAdvisor review
Family - 24/02/2017
« Good for the Business Traveler »

The hotel is unquestionably an Accor standard hotel. You know what to expect. It's comfortable, clean and spacious. This particular Mercure is undergoing some renovations on the outside which have given it a bit of a downward look. Hope this can be solved quickly. It is very well located for the business traveler but not so good for the regular tourist visitor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Mercure São Paulo Nações Unidas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Frederico Ferreira Gerente Geral Hotelaria Accor Brasil S/A

AccorHotels certified review
Anonymous Business - 13/02/2017

Bad too high, bathroom without sweeping and not washed, towels not changed over night. I asked something to eat at the restaurant and after about 30 minutes they came back with a answer: we dont´t have this today and I had to ask another thing to eat and it was too late to had dinner.

AccorHotels certified review
Anonymous Business - 30/01/2017

Normal.

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