Hotel - Novotel Genève Centre
Novotel Hotel Novotel Hotel

Novotel Genève Centre Hotel

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3.5/5 1,324 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 20  CHF
  • Breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 20  CHF
  • Babysitting on request
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium (Paying)
  • Babysitting on request

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00
    • Opening hours : Week-end 06:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 206 rooms
  • 130 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,914 reviews

Our guest reviews for Novotel Genève Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,324 reviews
AccorHotels certified review
Dawna O. Couples - 06/12/2017
« Beautiful hotel, great location »

Overall it was VERY good! Our room was beautiful, we had a balcony and a view of the mountains. The bar was a bit expensive for certain things but we realize it is Geneva and a good quality hotel so you pay for that.

AccorHotels certified review
Ian M. Couples - 06/12/2017
« Good service and friendly staff »

Check in was a bit lengthy and room not ready upon arrival but upgrade offered and only 30 minute delay for room

AccorHotels certified review
Daphne C. Business - 04/12/2017
« Normal, nothing special or great »

The reception was very 'cold' and not very attentive towards guest. No transport card was given to me until I requested. When I checked out, I wanted to pay the city tax by debit card and have my 100CHF cash returned to me, but instead they keyed into the system and told me I cannot pay by debit card and returned me 92CHF instead. Not a big issue, but you know, small details matter. Also, this hotel is located in the red light area. So you will be walking past many 'escorts' looking for business on the streets as you go in and out of the hotel. I know Geneva is a very safe city, but I didn't feel safe as a solo female traveller when staying there due to the location of this hotel. Breakfast - very normal. Enough to keep you fueled for the rest of the day.

AccorHotels certified review
Paul Business - 03/12/2017
« professionele service »

Zeer goede, professionele service

AccorHotels certified review
Jukka R. Business - 03/12/2017
« Satisfactory »

Nice as always

AccorHotels certified review
Gk28 Couples - 29/11/2017

Hotel location is very bad,there are black peoples on one corner offering you a drug and prostituts on other one, very noisy in the night. Room is small and outdated,windows are drafty I could not get temperature more that +23 on the timer. The website is badly design by prompting default booking for 1 audult which makes people making mistake in booking a double room for 1 person which causes the issues with the breakfast for other person.I could not add second person to it while booking 3 months ago I was ringing 2 days before I get through someone.They said it’s all fine I just need to pay for breakfast in the hotel for the 2nd person.When we checked in I addressed this but was told that it’s fine and the breakfast for second person is complementary.I was pleased with that.However when we checked out they told us that we need to pay for the 2nd person breakfast in full not given same discount as was per booking 3for the price of 2+ the city tax.I was ripped off as this hotel was cheaper on the booking.com We stayed in room 102,terrible noise from the banning door that just outside under the room from around 6am. Hotel does not deserve 4*,it spoiled our stay in Geneva which was a birthday present to my husband .I am very disappointed.

AccorHotels certified review
Anonymous Business - 28/11/2017

All was good except breakfast

AccorHotels certified review
Anonymous Couples - 28/11/2017
« We felt valued as a customer from start to finish »

We stayed for two nights in November 2017 on our anniversary and were delighted to be upgraded to a Superior Room and allowed to be able to check in early. The staff were polite and very helpful. The location was great; just a short walk from the train/bus station and the lake. The room was clean, spacious, and had a very comfortable bed. We would definitely stay here again. Gavin and Katie

AccorHotels certified review
Marie Solo - 27/11/2017

ideal -

AccorHotels certified review
Anonymous Business - 27/11/2017
« Never again »

There was no bellboy service. Rooms were old, no bathrobes or bedroom slippers provided till asked. Super noisy hotel with nonstop door knocking since 8am. Unsafe district, I got almost attacked by 2 random guys on way home at your doorstep and no hotel staff was around and took longer than needed to open the door. Slow reception service, queued for checkout for almost half an hour then airplane crew came and receptionist let 5 of them cut my queue and not a single bit of remorse instead was rude to me when I enquire why did they include breakfast in my invoice. Why should that be automatically included? Makes no sense at all.

AccorHotels certified review
Len Business - 26/11/2017
« Excellent stay »

Very nice hotel, spotlessly clean, pleasant staff. Central location, only 4 minutes walk from the station.

AccorHotels certified review
Gavin S. Solo - 26/11/2017
« Good time to sleep in Geneva »

The location is good, a short walkable distance form the main station. The breakfast is good, variety. The personnel is service orientated and responsive. The rooms are spacious and clean. Cleaning was done daily with little fuss. A good stay.

AccorHotels certified review
Nick T. Business - 25/11/2017
« Absolutely fine, but gym needs fixing »

I stay here a number of time throughout the year and can’t fault the staff. The rooms are fine, though there’s a problem with the drains which creates a bad smell when the water is running. The gym, however, needs looking at. I’ve used it a lot over the years and it’s remained unchanged. But the real issue is when (like on my last trip) there are more than x2 people using it - there’s not a good enough mix of equipment, the weights are no good for anyone other than the frailest of people, and the multi gym machine was broken. Given that the hotel is my home away from home when I stay, a better fit for use gym would be welcomed.

AccorHotels certified review
Asd Business - 25/11/2017
« All good »

Nice staff, everything ok.

AccorHotels certified review
Noel M. Business - 25/11/2017
« The best place to stay in the Centre of Geneva »

It was overall an extremely satisfying stay, as it was my first trip to Geneva. Staff at check-in was helpful, gave me a complimentary transportation card that I could use the whole time of my stay in Geneva for 8 days. Breakfast buffet was simple but very good. I especially liked the pastries and bread. I wish that they have more options for lunch and dinner menu and to limited in the time they serve. I was able to get complimentary late check out due to my Gold status with Accor Plus.

TripAdvisor review
Business - 24/11/2017
« Hotel evaluation »

Hotel and its staff’s guest relations was very good from moment of arrival to departure. I would suggest not having a fee for early check in for international business travelers . Location is not the greatest

Our hotel has responded to the review
Our hotel has responded to the review

Dear franklins856, Thank you for staying at Novotel Geneve Centre. We do appreciate your positive feedback especially on our staff and service. As part of an international city, we do charge early check in to all our guests from 9 am to 2 pm. We look forward to welcoming you soon. Sincerely yours, Gregory V

AccorHotels certified review
Ro… Business - 23/11/2017
« Great »

The Hotel is superb. Only concern the surrounding area for the location. Drug dealers, who are aggressively insulting the tourist....

AccorHotels certified review
Anja M. Couples - 22/11/2017
« Very nice and silent Hotel »

Very nice staff, helpsome and nice. Very cleant hotel, and very silent room. We loved it.

AccorHotels certified review
Anna Business - 22/11/2017

My biggest problem is the breakfast. I consider that you have kept you breakfast EXACTLY the same for too long. The only variety is the extra table... Why not add vegetarian alternatives, falafels, mushroom, omelette pieces etc. as warm dishes?

AccorHotels certified review
Jdn Solo - 21/11/2017
« ok room but no fresh air and in drugs and red light district »

Eventhough hotel looks ok from inside the room had no possibility to open windows. the airco system was blowing relatively warm air and dust as hotel is dated with dusty carpets. Unfortunately resulting in waking up with full nose of dust. Beware for this if allergic or sensitive for dust. Neighborhood was shady and has drugs dealers on every corner trying to sell to you (during day and night). Hotel is in the middle of the red light district with ladies behind windows and on the street. from inside hotel looks good ans staff is very friendly but i will not book this hotel again. Bot a 4 stat experience.

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