Hotel - Novotel Genève Centre
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Novotel Hotel

Novotel Genève Centre Hotel

Rue de Zurich 19 
1201  GENEVA
SWITZERLAND

1,257 reviews
TripAdvisor Rating Based on 1,257 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 20  CHF
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in your room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pet allowed 20  CHF
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Massage (Paying)
    • Solarium (Paying)
  • Babysitting on request

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06:00
    • Opening hours : Week-end 06:00

Business services

  • 5 meeting room(s)
  • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 206 rooms
  • 130 non-smoking rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Crib on request
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Manual temperature control
    • Printer
    • Fax machine
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 3,259 reviews

Our guest reviews for Novotel Genève Centre

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 1,257 reviews
AccorHotels certified review
Dave Business - 15/07/2017
« Dave »

The staff were great and I really appreciated the gluten-free section of the breakfast. The hotel is very clean and in a great location.

AccorHotels certified review
Chad M. Business - 15/07/2017
« Average »

Overrule, it was very average for what is charge. The room was in of need of a good clean. THe carpet smelled and had not been properly clean for some time.

AccorHotels certified review
Anonymous Business - 14/07/2017

Old, needing renovation. The area is awful, with drug dealers around the corner. Average service.

AccorHotels certified review
Nic Business - 14/07/2017
« Plesantly surprised »

A nice comfortable convenient place

AccorHotels certified review
Nelita V. Families - 13/07/2017
« Pleasant »

Good, accommodating staff.

AccorHotels certified review
Ines C. Business - 12/07/2017
« Good »

I missed a concierge to give more informations about the city, restaurants, etc People are not so Kind

AccorHotels certified review
Milla Business - 12/07/2017
« Lots of waiting »

The roms were Ok, clean, but the lamelles In the bathroom didnt cover the windows completely out towards the street. The elevators were so small that there was much waiting and this was also the case at the reception. Just asking a simple question took too much time. I waited 15 minutes to be able to ask for an umbrella, I then waited 5 minutes before anyone went to look for it, and there was no available Umbrella. The breakfast was very limited, few choices and didnt taste all that well. I will not be coming back mest time I am on business in Geneva.

AccorHotels certified review
Ilya Business - 12/07/2017
« Very nice room »

One-night stay on a business trip. Room was very nice. Breakfast was satisfactory.

AccorHotels certified review
Audrey A. Families - 11/07/2017
« Friendly staff but but location and little space for family disappointing »

The hotel staff was very friendly, professional and helpful in their interaction with customers. We arrived at 2pm and though our room was ready, the staff asked us if we were willing to wait to get a room which wasn't facing the street, so as to avoid being in a noisy place at night. We had to wait over 40 minutes for the change of bedroom (which happened twice, but we didn't mind waiting). The hotel mentioned that there was a car park available for guests (30.- CHF per night) and while I asked in my booking through their website what the price was, we learnt about this only reaching the hotel. We also learnt there that we wouldn't be able to park our car there, as the car park has a hight limit of 1.7 metre. So my husband had to park the car at the train station, while I was waiting with our twin baby boys of 6 months in the hotel lobby that the room would become available, and that my husband had transferred our belongings from the car to the hotel lobby. There is no room in front of the hotel as taxis are parking there, so he had to do a few back and forth trips. Then our room became available. We were surprised to find that the lifts are so small (about 1m x 1m) that our pram wasn't fitting in it, so we had to ask the staff to use the service elevator, in which our pram was just about fitting. We were surprised to find that there was a dark carpet everywhere in the hotel, corridors and bedrooms, with the exception of the lobby, and bathrooms, which kind of makes you wonder how clean the rooms actually are. That said, having been in previous Novotel hotels, I know they have good cleaning standards, so imagine the rooms are clean. The baby beds were missing from the room when we arrived there, despite several assurances that the beds were already there, so my husband had to go downstairs to ask again. The beds were then brought in and were fitting nicely into the executive room we had booked. We were happy with how spacious the room was. Later on, we discussed the neighbourhood. Not really a nice one to travel with kids. In conclusion, we might book again with Novotel, but will not recommend this hotel, and will not go back there again.

AccorHotels certified review
Adrian Business - 10/07/2017
« Overall, good »

Only negative side was the wifi, which kept disconnecting at the most inconvenient point.

AccorHotels certified review
Anonymous Couples - 09/07/2017
« Awesome time to spend:) »

The receptions people were really helpfull and the buffet for brakefast was delicious and in time, the other services around the hotel like Spa, Massage room and Souna Bath.

AccorHotels certified review
Middleagedbusinesstraveller Business - 07/07/2017
« It was ok. Not the worst but not the best.  »

Poor room location and why put the toilet in the window?

AccorHotels certified review
Mr G. Business - 07/07/2017
« Friendly & Welcoming »

As a regular visitor to the Novotel, Geneva it was a friendly, welcoming and comfortable stay.

AccorHotels certified review
Marta R. F. Business - 07/07/2017
« Confort »

Very good hotel with great facilities. The room was spaceous and clean, with a comfortable distribution. The only problem was the air condition, which was impossible to turn down when you left the room. For that reason, the room was freezing (specially at night). Regarding the breakfast, it was complet and varied.

AccorHotels certified review
Alhusban Families - 06/07/2017

Excellent experience help full staff

AccorHotels certified review
Anonymous Couples - 06/07/2017
« hotel very expensive for what you get »

I do not like the system of the hotel taking a guarantee for the stay. On check in the guarantee of SFR 800 appeared on my credit card twice and despite the best efforts of Max (who is excellent) it could not be reversed. In fact I am still waiting for it to disappear.

AccorHotels certified review
Michael Business - 05/07/2017
« Practical and servicable »

The hotel provided a practical and servicable place to stay for my short visit to Geneva. It is well located and satisfied my essential requirements.

AccorHotels certified review
Hassan E. Solo - 05/07/2017
« Director »

Parking charges are very expensive

AccorHotels certified review
Thomas Business - 04/07/2017
« Perfect service at all customer touch points ... but expensive »

We booked Novotel to participate at a congress in Geneva. There were many changes at last minute from our side and all requests were handled in a perfect and friendly manner. The staff made it very easy for us. Room were clean and big.

AccorHotels certified review
Aajoybelle Couples - 04/07/2017
« Dissatisfied  »

Very noisy room Breakfast were told was included then we were charged for it ? AC could not bee turned down freezing Waiting time at front desk way too long

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