Novotel Koeln City Hotel 4 stars

TripAdvisor rating 4.0/5 1,590 reviews
Novotel Koeln City
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+ 25 Services
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Room 1

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Hotel extras

  • Right beside the River Rhine and just 15 minutes' walk to the old town

  • Bright rooms with WiFi and a workspace, as well as meeting rooms

  • Restaurant with garden

  • Family rooms and play areas for children of all ages

  • Fitness studio and bicycle rental (for a fee)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Currency exchangePaying
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Boat excursions (Nearby)
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Koeln City

Bayenstrasse 51
50678
koeln
germany

Tel: +49221801470

Fax: (+49)221/80147148

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS :   132 or 133 ROSENSTRASSE

  • TRAM 3 OR 4 :   TRAM 3 OR 4 SEVERINSTRASSE

  • STRASSENBAHN :   3 or 4 SEVERINSTRASSE

  • By plane

    DUESSELDORF AIRPORT At 45km / 27.96 miles

  • By plane

    FRANKFURT AIRPORT At 160km / 99.43 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    DEUTZ-MESSE At 2.5km / 1.55 miles

  • By train

    HAUPTBAHNHOF At 1.7km / 1.06 miles

GPS :50.926762, 6.963615

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Superior Room with 1 queen-size bed and sofa

  • Max. number of persons: 3
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 22
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive room with 1 queen-size bed and sofa

  • Max. number of persons: 4
  • Area: From 28
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Our restaurants and bars

NOVO² RESTAURANT

Type of cuisine: Mediterranean

Mediterranean cuisine and seasonal specials are the hallmarks of our air-conditioned restaurant, which is open daily from 6:30am to 10pm. When the sun is out, our terrace is a popular place for guests to unwind with a good meal and refreshing drink.

Lunch

10:30 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO² BAR

Photo non contractuelle / Strictly non binding

The Novo² bar is located in the hotel's air-conditioned lobby and is a great place to unwind and enjoy good conversation with a glass of wine and some snacks in hand. We are open daily from 11AM to 1AM so why not come along and pay us a visit?

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 255

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more

Our guest reviews for
Novotel Koeln City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,890 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,590 reviews

Quiet comfortable

Customer review rating 4.4/5

Anonymous Business - 07/09/2019 AccorHotels review

Very restive between working days. Quite well situated.

Dear Alan Y., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Prima geslapen

Customer review rating 4.4/5

Mlb Families - 06/09/2019 AccorHotels review

Kamer was prima

Dear Maaike B., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Good business hotel, lacking public transport connectivity

Customer review rating 4.4/5

Tom T. Business - 06/09/2019 AccorHotels review

It had been a while since I stayed at Novotel Köln City. Overall, I had a good experience. The hotels are renovated to the new Novotel house style, with comfortable furniture, excellent bedding and a big Samsung TV you can connect to your laptop or WiFi. The bathroom with walk in shower was also comfortable, modern and clean. The hotel also has a fitness room and a sauna if you want to relax or work on your physique in the evening. Breakfast was up the the usual Novotel standard. I loved the bowl bar where you can construct your own yoghurt bowls. The buffet had all the expected options and the breakfast room was clean and offered enough space. The restaurant/bar has a limited menu with the usual caesar salad, burger and chicken dishes, wich are prepared well enough, but you're probably better off to just eat out in the city centre. Novotel Köln is probably best reached with a car or a taxi, as the connection to public transport is really rather lacking. Apart from Tram 16 (more than ten minutes away on foot) and bus line 133 you'll be walking about 30 minutes to reach anything in the city centre. The WiFi was also rather slow, especially since I was using WiFi vouchers that should offer better speed. Especially the first evening it was slow as molasses. It improved the following days, maybe because some people attending a fair at the Kölnmesse left?

Dear Tom T., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager
Customer review rating 4.4/5

Krisztian K. Families - 01/09/2019 AccorHotels review

Parking fee was not included

Dear Krisztian K., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Great location in Cologne

Customer review rating 4.4/5

Anne Couples - 29/08/2019 AccorHotels review

Parking was very convenient. Check in was quick and easy. Room was a good size as was bathroom with good amenities. Staff were very friendly and helpful. We had dinner in the bar one night which was delicious. Air conditioning was a needed asset during this hot spell. Only minor issue we had was we were unable to find out how to get the 'express breakfast'. We are not big eaters but enjoy a small breakfast so rarely go for the buffets. We talked to a couple of members of staff but could not get a good answer to explain if we could get something less than the buffet.

Dear Anne D., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I´m very sorry to read that it was not possible for us to offer you the express breakfast. That should not happen like this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Confort, tranquility and chocolate

TripAdvisor rating 4.0/5

Luiz C Family - 23/08/2019 TripAdvisor review

Me and my family stayed at this hotel which is very comfortable and clean. The room has a good size. The staff is very good and kind, they gave us all information that we request. The best is when we checked in they gave us vouchers and we exchange it for wonderful local chocolate bars.

Dear Luiz C , We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

comfy

Customer review rating 4.4/5

T., L. Families - 19/08/2019 AccorHotels review

Above average

Dear Li Jiuan T., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager
Customer review rating 4.4/5

Anne-marie Families - 19/08/2019 AccorHotels review

Very pleasant stay, staff extremely friendly and helpful and rooms were spotless.

Dear Anne-Marie P., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Nice clean hotel. Very good location!

Customer review rating 4.4/5

Mohamed Families - 18/08/2019 AccorHotels review

Very nice hotel with central location. Breakfast needs improvement. Parking for a fee, 17 Euros, quite expensive.

Dear Mohamed Riadh A., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

As a short stay it was very good

Customer review rating 4.4/5

James H. Solo - 16/08/2019 AccorHotels review

The location, convenient and comfortable and all the staff spoke English. Thank you

Dear James H., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Generally good.

Customer review rating 4.4/5

E.c. Families - 14/08/2019 AccorHotels review

Comfortable room, very good breakfast.

Dear Eleanor C., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager
Customer review rating 4.4/5

Hari T. Families - 13/08/2019 AccorHotels review

Stay was fantastic . Staff was very friendly

Dear Hari Shankar T., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Value for money - Poor housekeeping service

Customer review rating 4.4/5

Nn Couples - 08/08/2019 AccorHotels review

At arrival, I noticed there was only one pair of houseshoes available in our room. The receptionist had to be called 3 times in order to provide us with a second pair. Next day the housekeeping ladies did not clean our room properly, more detailed: 1. Amenities (Shampoo, Showergel etc.) stayed as they were, although they were at their end. 2.One pair of towels, although we were 2 persons. 3. Glasses stayed as they were, without replacement.

Dear Napoleon N., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. As compensation we will credit your LeClub AccorHotels card with 1.000 loyalty points. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager
Customer review rating 4.4/5

Anonymous Families - 05/08/2019 AccorHotels review

It was a nice stay, room was clean, cozy and from the size just right. Staff was friendly and helpful. What's a big let down was the parking garage: with anything bigger then a Smart it's already a challenge to drive in. Inside exit ways are blocked by cars so you either have to maneuver around to somehow get to the exit (was only possible when there were free parking spots to rank around). The hotel staff stated that they cannot do anything about this. At least they waived the cost for us (1 day). I understand that this is a public garage, but that info was missing on the hotel website.

Dear Kai J., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Great

Customer review rating 4.4/5

Anonymous Families - 31/07/2019 AccorHotels review

Hotel was clean, staff friendly, good location for city visiting

Dear David J., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

it was worth the money spent and commensurate with the brand value of Novotel

Customer review rating 4.4/5

Abhijit S. Families - 31/07/2019 AccorHotels review

The room was spacious. The location spot on with most touristic places within walking distance. The breakfast spread was incredible and specially the scrambled eggs were the best I have had in a long time.

Dear Abhijit S., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Perfect place

TripAdvisor rating 4.0/5

Abdelrahim A Family - 31/07/2019 TripAdvisor review

Very good hotel. Executive rooms are perfect for the families with kids. Helpful staff good location. Good breakfast, parking available at 17 euro per day. Will stay again in my next trip to kolon....

Dear Abdelrahim A , We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Hope to see you and your family soon. Warm regards, Ruediger Schild General Manager

gentel place

Customer review rating 4.4/5

Daniela Families - 29/07/2019 AccorHotels review

nice room, great bathroom. great breakfast.

Dear daniela r., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

It was very nice

Customer review rating 4.4/5

Abdelrahim Y. Families - 29/07/2019 AccorHotels review

Nice hotel clean rooms friendly staff

Dear Abdelrahim Y., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Great

Customer review rating 4.4/5

Anonymous Couples - 29/07/2019 AccorHotels review

Relaxed

Dear Louise G., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager
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