Novotel Koeln City Hotel 4 stars

TripAdvisor rating 4.0/5 1,548 reviews
Novotel Koeln City
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Room 1

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Children's age
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Hotel extras

  • Right beside the River Rhine and just 15 minutes' walk to the old town

  • Bright rooms with WiFi and a workspace, as well as meeting rooms

  • Restaurant with garden

  • Family rooms and play areas for children of all ages

  • Fitness studio and bicycle rental (for a fee)

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
  • Sauna
  • Babysitting on request
  • Boat excursions (Nearby)
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Koeln City

Bayenstrasse 51
50678
koeln
germany

Tel: +49221801470

Fax: (+49)221/80147148

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS :   132 or 133 ROSENSTRASSE

  • TRAM 3 OR 4 :   TRAM 3 OR 4 SEVERINSTRASSE

  • STRASSENBAHN :   3 or 4 SEVERINSTRASSE

  • By plane

    DUESSELDORF AIRPORT At 45km / 27.96 miles

  • By plane

    FRANKFURT AIRPORT At 160km / 99.43 miles

  • By plane

    KOELN BONN At 15km / 9.32 miles

  • By train

    DEUTZ-MESSE At 2.5km / 1.55 miles

  • By train

    HAUPTBAHNHOF At 1.7km / 1.06 miles

GPS :50.926762, 6.963615

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard room with 1 queen-size bed and sofa

  • Max. number of persons: x4
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 queen-size bed and sofa

  • Max. number of persons: x3
  • Area: From 22
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room with twin beds

  • Max. number of persons: x2
  • Area: From 22
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive room with 1 queen-size bed and sofa

  • Max. number of persons: x4
  • Area: From 28
  • Views: Courtyard side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

NOVO² RESTAURANT

Type of cuisine: Mediterranean

Mediterranean cuisine and seasonal specials are the hallmarks of our air-conditioned restaurant, which is open daily from 6:30am to 10pm. When the sun is out, our terrace is a popular place for guests to unwind with a good meal and refreshing drink.

Lunch

10:30 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NOVO² BAR

Photo non contractuelle / Strictly non binding

The Novo² bar is located in the hotel's air-conditioned lobby and is a great place to unwind and enjoy good conversation with a glass of wine and some snacks in hand. We are open daily from 11AM to 1AM so why not come along and pay us a visit?

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 255 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 160 people

Find out more
Novotel Koeln City Meeting Room

Our guest reviews for
Novotel Koeln City

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

2,405 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,548 reviews

Comfortable place

TripAdvisor rating 4.0/5

Camila S Family - 08/05/2019 TripAdvisor review

Staff was nice, room was very clean, location is not as central as it can get, but still a very nice place to be. Bed and shower worked well and the room had a nice partial view of the river. Corridors could be noisy in the morning, but we would definetly return.

Dear Camila S, We very much appreciate your positive feedback about your stay at the Novotel Koeln City. Hope to see you soon. Warm regards, Ruediger Schild General Manager

Great stay and friendly staff

Customer review rating 4.3/5

Livio K. Families - 07/05/2019 AccorHotels certified review

We only had a short stay but nevertheless the staff made us feel at home and the place was very tidy and comfortable!

Dear Livio K., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

clean hotel not too far away from the sity center

Customer review rating 4.3/5

Guest Families - 06/05/2019 AccorHotels certified review

Clean, friendly staff, good location; unfortunately one of the two elevators was out of service during the whole stay; burger in the hotel restaurant was of poor quality and at the same time extremely overpriced.

Dear Ganev M., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

A delightful stay

Customer review rating 4.3/5

Joseph H. Solo - 04/05/2019 AccorHotels certified review

My stay last weekend for a wedding in Cologne was extremely clean and comfortable. Check-in staff was hospitable, organized, and welcoming. Cleaning staff was persistent and thorough as they wanted to get the job done efficiently and quickly. The breakfast line was quite long on the morning of Saturday, April 27th. Perhaps the dining area can extend its breakfast hours and provide more staff to confirm guests to reduce the waiting time to eat, especially for hungry and jet lagged travelers from overseas. Wish I could have stayed longer!

Dear Joseph H., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

clean hotel

Customer review rating 4.3/5

Thomas Families - 04/05/2019 AccorHotels certified review

nearby center

Dear Thi Minh Mai G., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Very satisfied !

Customer review rating 4.3/5

Patrick Families - 30/04/2019 AccorHotels certified review

Friendly staff, good breakfast, clean and nice rooms with good beds

Dear Patrick B., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Value for money

Customer review rating 4.3/5

Jos V. D. D. Business - 29/04/2019 AccorHotels certified review

Since the renovation, a good value for money ratio. Clean rooms. Quit. Good breakfast but unfortunaly no peanut butter.

Dear Adrianus van den D., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

It was good but not great for the price I paid.

Customer review rating 4.3/5

Kristi M. Solo - 28/04/2019 AccorHotels certified review

I enjoyed the hotel overall but if I had to go back I would search for a different hotel. The WiFi was terrible. So I paid for the premium WiFi which wasn’t any better. The sauna wasn’t on numerous times I went to use it. A gentlemen had to call the front desk to get someone to turn it on. Also, the cleaning lady walked into my room without knocking first. I did not have a do not disturb sign, but you should still knock. I think the hotel could be great, but I’ve stayed at better Novotel’s than this one. By far my least favorite.

Dear Kristi M., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Expected more

Customer review rating 4.3/5

Hemant Families - 27/04/2019 AccorHotels certified review

Room's AC didnt work. On complaining I was told that nothing can be done other than changing the room. Asked for fan and wasnt provided one

Dear Hemant S., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager

Great hotel with fantastic staff

Customer review rating 4.3/5

Prof J. W. N. Families - 25/04/2019 AccorHotels certified review

The hotel made a very friendly impression from the onset, but what made our stay worth remembering was the enthusiasm of the staff that went the extra mile to make us feel welcome. Special thanks to Patricia and Andre at the Bar!

Dear Jurgen N., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Not bad

Customer review rating 4.3/5

Shashi Friends - 25/04/2019 AccorHotels certified review

It was good but we booked for three people but the things like towel, glass, milk, shampoo was only two. As if it was prepared for two. Not much option in tea. However, the staff was very nice and hotel was good.

Dear shashi s., Thank you for taking the time to tell us about your experience at the Novotel Koeln City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rüdiger Schild General Manager
Customer review rating 4.3/5

Ahmed Families - 23/04/2019 AccorHotels certified review

Fri park

Dear Ahmed M., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

pleasant experience

Customer review rating 4.3/5

Anonymous Families - 23/04/2019 AccorHotels certified review

Nice atmosphere, clean rooms and good breakfast. Some noise between rooms.

Dear Joaquim L., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Very good hotel in a good location for a reasonable price level

Customer review rating 4.3/5

Ulrich S. Business - 23/04/2019 AccorHotels certified review

Friendly and professional reception, comortable rooms and a very good breakfast. The price level was resonable for a city like Cologne.

Dear Ulrich S., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

It was really good.

Customer review rating 4.3/5

R. D. Families - 22/04/2019 AccorHotels certified review

We enjoyed our stay . The staff were lovely and polite . The hotel is clean and we love the breakfast. Thought about good 25 mins walk to town centre, it we enjoyed our lazy walk along the river.

Dear Obmina-D. R., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Family of 4 for 4 nights

Customer review rating 4.3/5

A. Families - 22/04/2019 AccorHotels certified review

Very nice

Dear Yoon A., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

Very convenient, really friendly staff, excellent sleep

Customer review rating 4.3/5

Happy T. Couples - 22/04/2019 AccorHotels certified review

We loved the beds and all the sockets for computer use etc. Got extras for being members, e.g. sofabed and freebies from the tuckshop. Staff were relly professional and friendly.

Dear Veronika K., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager

All needs excellently catered for

TripAdvisor rating 4.0/5

Trail315241 Family - 22/04/2019 TripAdvisor review

I booked this hotel for personal reasons to be near family and must say, I got a lot more than I expected. The room was amazingly well equipped with regular and usb sockets for multiple computer and smartphone use, which was made even better with free premium wifi thanks to becoming a club member. The bed and sofabed we used were definitely among the best we ever slept in. We also appreciated the free minibar drinks and snacks from the tuck shop at the reception desk. A much better system than actual mini bars in other hotels that are typically refilled once a wek only. This way we always had enough mineral water plus other delights as needed and a fridge, too. The location was also ideal, roght on the Rhine promenade, within walking distance to the city centre and with easy access to motorways. What more do you want?

Dear Trail315241, Thank you very much for your positive comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager

Shopping in the City and Arcaden

TripAdvisor rating 4.0/5

jg1313 Couples - 21/04/2019 TripAdvisor review

'Very' friendly people at the reception (as usual - this is our 18th stay) ready to answer any question ! The 'Breakfest'-service also perfect... if need something just ask... the (new) coffee-machine is not for oldies (hihi) !

Dear jg1313, Thank you very much for your positive comment regarding your stay at our hotel and sharing your experience with the TripAdvisor community. We hope to welcome you back again soon. Warm regards, Ruediger Schild General Manager

Nice hotell, good stuff

Customer review rating 4.3/5

Julija Families - 08/04/2019 AccorHotels certified review

We stayed at Novotel Koeln city hotel with our little daugther and her comfortable stay at the hotel was a priority. We enjoyed our stay in a modern and quite room, delicious and wide-choice breakfast and a small garden near the restaurant. The kids' corner was great, too! Daughter loved the digital table. The stuff was helpful and polite, nice attitude to kids as well. We were glad to find that there was also a terrace on the roof of the hotel - very good benefit! We didn't use sauna, but liked to exercised at fitness room. The best variaty of excersice machines for the hotel! Really good and enjoyable stay!

Dear Andis A., We very much appreciate your comments regarding your stay at the Novotel Koeln City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rüdiger Schild General Manager
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