Mercure São Paulo Ibirapuera Privilege Hotel 4 stars

TripAdvisor rating 4.0/5 654 reviews
Mercure São Paulo Ibirapuera Privilege Hotel
See on a map
+ 19 Services
Book this hotel
Ceci est un message d'erreur

Room 1

Number of guests
Children's age
Best price guarantee How it works?

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • The hotel features refurbished rooms, a fitness center and heated pool.

  • Our 24-hour Vila Conte restaurant is part of the Don Pepe Di Napoli chain.

  • Close to SP Expo, Congonhas Airport, Ibirapuera Park, bars and restaurants.

  • Free transfer service to Congonhas Airport and Ibirapuera shopping center. Booking required.

  • We have a great space for weddings. Free WIFI throughout the hotel.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • 100% non-smoking hotel
  • Air conditioned
  • CONGONHAS
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Sauna
Business services
  • 2 meeting room(s)

Hotel location

Mercure São Paulo Ibirapuera Privilege Hotel

Avenida Macuco 579
Moema
04523001
são paulo
brazil

Tel: +5511 50547800

Fax: (+55)11 50547794

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CONGONHAS At 4km / 2.49 miles - Shuttle free

  • By plane

    CUMBICA - GUARULHOS At 32km / 19.88 miles

GPS :-23.604334, -46.665431

Our accommodations

Whether you are travelling for business or pleasure, the apartments at the Mercure SP Privilege hotel offer every comfort and modern décor in the charming neighborhood of Moema. Discover our Privilege Rooms with additional items and special services

Superior Apartment with a queen size bed.

  • Max. number of persons: x2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with twin beds

  • Max. number of persons: x2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Apartment with a queen size bed

  • Max. number of persons: x2
  • Area: From 32
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Adapted apartment with a queen size bed

  • Max. number of persons: x2
  • Area: From 33
  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

VILA CONTE 24H

Type of cuisine: Mediterranean

The VILA CONTE restaurant, which belongs to the Don Pepe Di Napoli chain, specializes in Mediterranean cuisine, combining varied ideas and tastes in a cozy environment. On Saturdays it serves feijoada, providing a meeting point for guests and the public.

Lunch

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

00:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

VILA CONTE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 120 m²

  • Maximum capacity: 120 people

Find out more
Mercure São Paulo Ibirapuera Privilege Hotel Meeting Room

Our guest reviews for
Mercure São Paulo Ibirapuera Privilege Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

5,060 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

654 reviews

Aconchegante

Customer review rating 4.2/5

David B. Couples - 10/04/2019 AccorHotels certified review

Expectativa comprovada na estadia.

Customer review rating 4.2/5

Joao F. Business - 01/04/2019 AccorHotels certified review

one of the attendants treat me badly when I asked about the lighting system. This was already reported to the front desk

Terrible stay!

TripAdvisor rating 4.0/5

FabianoM118 Business - 01/04/2019 TripAdvisor review

The hotel was 100% occupied and they gave me a room where the air conditioning did not work. An internal device, noisy like a truck, was installed, but it did not freeze the room. In the middle of the night, it also disconnected from the exhaust duct several times, causing me to wake up and jump to reconnect the device, which was filling the room with hot air. The hotel even forgot the in-room service menu. I called reception and for it, but they took almost an hour to bring me one. One of the worst experiences I've ever had in a hotel. Nobody warned me about the broken air conditioning, nor did anyone apologize for the trouble.

Regular

Customer review rating 4.2/5

Alexandre H. S. Business - 31/03/2019 AccorHotels certified review

Bathroom with a water leak from the ceiling, during the whole night, due to air conditioning problems ( and noise a lot ). Seams that this issue is old, because the floor in front of the bathroom is getting lose already ... I almost fall during the night (dark) because the floor got slippery... All the rest was great ! Great people and services ! Tks Alexandre S. +5…3

not a very good experience

Customer review rating 4.2/5

Mohammed S. Business - 07/03/2019 AccorHotels certified review

The breakfast was good and the kitchen staff helpful. However, cleanliness and hygiene was found wanting. I spotted a cockroach in the breakfast area on a vase and showed the staff who took away the vase with the cockroach. I also killed a cockroach in the room bathroom Rooms are a decent size but fittings are average and the hotel seems to need refurbishment

Good location. Old room

Customer review rating 4.2/5

Jose Business - 03/03/2019 AccorHotels certified review

Great location, breakfast and front desk. Old rooms and bathrooms

Prezado Sr. José, Boa tarde! Agradeço por ter escolhido nosso hotel e ter colocado suas impressões sobre sua hospedagem no Mercure SP Ibirapuera Privilege! Sua opinião é muito importante para nós! Fico contente em ver que ficou satisfeito com o nosso hotel, porém sinto muito em não ter ido de encontro à sua expectativa em relação ao quarto. Estamos tratando de uma revisão geral nesse apartamento. Permaneço à disposição e espero poder recebê-lo novamente em breve! Diogo Morais Gerente Geral

Good experience

Customer review rating 4.2/5

Anonymous Business - 03/03/2019 AccorHotels certified review

Good location, staff are good, but wasn't amazing. Breakfast was very good! The room was in good shape too.

Prezado Sr. José, Boa tarde! Agradeço por ter escolhido nosso hotel e ter colocado suas impressões sobre sua hospedagem no Mercure SP Ibirapuera Privilege! Sua opinião é muito importante para nós! Fico contente em ver que ficou satisfeito com o nosso hotel, porém sinto muito por não ter atendido todas as suas expectativas. trabalharemos para melhorar esses pontos. Permaneço à disposição e espero poder recebê-lo novamente em breve! Diogo Morais Gerente Geral

I am to receive my original bill.

Customer review rating 4.2/5

Amiya R. D. Business - 26/02/2019 AccorHotels certified review

Can somebody please help me with my original hotel bill and send to my registered mail ID.

Fantastic

Customer review rating 4.2/5

Victoria S. Business - 25/02/2019 AccorHotels certified review

Rooms were very clean. Staff very attentive and nice specially the person at lobby during the afternoon/night Shift Flavio. He went out of his way to help me get an adapter since I forgot to bring one.

São Paulo by Mercure Ibirapuera

TripAdvisor rating 4.0/5

MarlusKor Business - 25/02/2019 TripAdvisor review

Good location, near to the airport and other important commecial centers. Organized and clean bedroom. Very good breakfast, assorted and tasty. Good balcony restaurant but under heavy rain, some holes in the cover allowed drops of water to fall on the table.

Comfortable Stay

Customer review rating 4.2/5

Ai L. Business - 23/02/2019 AccorHotels certified review

Comfortable stay. Restaurant staff was very nice and warmth every time I was there for breakfast.

Customer review rating 4.2/5

Robert D. Families - 17/02/2019 AccorHotels certified review

Nothing special

Will definitively come back!

Customer review rating 4.2/5

Anonymous Couples - 17/02/2019 AccorHotels certified review

Perfect location in Moema. Room size is ok but well distributed creating a very good workspace. All staff was polite and quick responding to any service need. Restaurant accessible at the lobby is 24h and has good Brazilian breakfast.

Customer review rating 4.2/5

Anonymous Business - 15/02/2019 AccorHotels certified review

Very helpful staff who spoke English Excellent restaurant open all day

Business

Customer review rating 4.2/5

Anderson D. A. A. Business - 07/02/2019 AccorHotels certified review

Attending

Overcame expectations

Customer review rating 4.2/5

Dptlopes Couples - 02/02/2019 AccorHotels certified review

From our arrival to our departure, hotel staff supported us in all issues we had. Special thanks to Soraia! Restaurant was good. Big pool was a must. Highly recommend this hotel. Not big, but welcoming.

Excelente

Customer review rating 4.2/5

Mithermayer Couples - 18/12/2018 AccorHotels certified review

Excelente estadis

Olá Sr. Mithermayer, Agradecemos que tenha reservado um momento de seu dia para nos contar como foi a sua experiência em nosso hotel. Ficamos contentes por termos atendido as suas expectativas e pelo comentário positivo. A satisfação de nossos hóspedes é o que nos motiva a fazer um trabalho cada vez melhor. Caso queira compartilhar sua experiência com outros clientes, lhe convidamos para deixar seu comentário em nossa página no Tripadvisor. Segue abaixo o link: https://www.tripadvisor.com.br/UserReview-ehttp:__2F____2F__www__2E__tripadvisor__2E__com__2E__br__2F__ Temos certeza de que outros clientes apreciarão seus comentários. Esperamos vê-lo novamente em breve e que sua próxima hospedagem seja tão agradável quanto a anterior. Cordialmente, Laiely Jdid Supervisora de Qualidade

Very good

Customer review rating 4.2/5

Lauren C. D. S. Friends - 15/12/2018 AccorHotels certified review

Good breakfast Good attendance Room cleaned

Olá Sra. Lauren, Agradecemos que tenha reservado um momento de seu dia para nos contar como foi a sua experiência em nosso hotel. Ficamos contentes por termos atendido as suas expectativas e pelos comentários positivos. A satisfação de nossos hóspedes é o que nos motiva a fazer um trabalho cada vez melhor. Caso queira compartilhar sua experiência com outros clientes, lhe convidamos para deixar seu comentário em nossa página no Tripadvisor. Segue abaixo o link: https://www.tripadvisor.com.br/UserReview-ehttp:__2F____2F__www__2E__tripadvisor__2E__com__2E__br__2F__ Temos certeza de que outros clientes apreciarão seus comentários. Esperamos vê-la novamente em breve e que sua próxima hospedagem seja tão agradável quanto a anterior. Cordialmente, Laiely Jdid Supervisora de Qualidade

very nice!

Customer review rating 4.2/5

Fernanda Business - 19/11/2018 AccorHotels certified review

I had a very nice experience being at Mercure Hotel for 5 days

Olá Sra. Fernanda, Agradecemos que tenha reservado um momento de seu dia para nos contar como foi a sua experiência em nosso hotel. Ficamos contentes por termos atendido as suas expectativas e pelos comentários positivos. A satisfação de nossos hóspedes é o que nos motiva a fazer um trabalho cada vez melhor. Caso queira compartilhar sua experiência com outros clientes, lhe convidamos para deixar seu comentário em nossa página no Tripadvisor. Segue abaixo o link: https://www.tripadvisor.com.br/UserReview-ehttp:__2F____2F__www__2E__tripadvisor__2E__com__2E__br__2F__ Temos certeza de que outros clientes apreciarão seus comentários. Esperamos vê-la novamente em breve e que sua próxima hospedagem seja tão agradável quanto a anterior. Cordialmente, Laiely Jdid Supervisora de Qualidade

Convenient and affordable

Customer review rating 4.2/5

Mike Business - 12/11/2018 AccorHotels certified review

The room was clean and the WiFi worked well. The staff in the restaurant were very friendly and helpful. But with only one agent behind the counter, the check-in and check-out process took longer than I am used to.

Dear C., We very much appreciate your comments regarding your stay at the Mercure Sao Paulo Ibirapuera Privilege Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Laiely Jdid Quality Supervisor
Our most recent 20 reviews

In partnership with TripAdvisor

Powered by

Trustyou

Our other hotels nearby

All our hotels in são paulo