Hotel - Mercure Hotel & Residenz Berlin Checkpoint Charlie
Mercure Hotel Mercure Hotel

Mercure Hotel & Residenz Berlin Checkpoint Charlie

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4.5/5 3,303 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 15h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Breakfast

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Concierge

Leisure and activities

  • Babysitting on request
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06.30-23.00
    • Opening hours : Week-end 06.30-23.00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

At our 4-star Mercure Hotel & Residenz Berlin Checkpoint Charlie, you can choose between Single Rooms, Large Rooms, Privilege Rooms, Apartments and Privilege Suites. All 139 rooms are air conditioned and have WIFIaccess. Our Family Rooms offer plenty of space in two separate areas with a connecting door. One child up to 12 years old can share your room for free and a second child for a charge of EUR 15 per night. Pets are welcome (charge of EUR 10 per night).

  • 139 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 3,715 reviews

Our guest reviews for Mercure Hotel & Residenz Berlin Checkpoint Charlie

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,303 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Solo travel - 10/12/2017
« Excellent »

I have had a very pleasent stay. Everybody has been very kind with me . I have been in Berlin in Holidays only three days but I will stay the Hotel to all my friends. Service, Facilities and Location were excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear 755mariaangelesr thank you a lot for your kind and perfect rating! We hope to welcome you - and your friends - again in Berlin soon and wish you a merry christmastime. Warm regards Benedikt Heydweiller

AccorHotels certified review
Lillian Families - 06/12/2017
« Great location, lovely hotel and friendly, welcoming staff. »

The staff were friendly and very helpful. Our room was extremely clean and comfortable and breakfast was great.

AccorHotels certified review
Michael S. Couples - 06/12/2017
« Very happy and contented »

Room was excellent. The staff were exceptionally polite and charming. Food at the hotel bar was acceptable. Breakfast was of a high standard. Fitness facility was adequate but limited; very clean though. All in all very happy. Excellent location for touring the city.

AccorHotels certified review
Ales Couples - 05/12/2017
« Pragmatic choice »

All as expected

AccorHotels certified review
Charlie Couples - 05/12/2017
« very happy »

We thoroughly enjoyed our stay and received fantastic service from all staff. Just a small comment that I felt let the stay down slightly. When our room was cleaned the coffee wasn't refilled and the glasses were not removed (empty wine glass). Also the dressing gown was absolutely full of holes - might be time to retire those. Otherwise absolutely fantastic

AccorHotels certified review
Ma D. Couples - 03/12/2017
« Me R. »

We had a lovely time in Berlin and your hotel is very comfortable and clean. The receptionists were very kind and knowledgeable with local sites. Thanks for hosting us. Cheers

TripAdvisor review
Couples - 02/12/2017
« Pre Christmas Holiday »

Great access to Check Point Charlie, dining and shopping, and great Christmas Market. Room was spacious and immaculate with balcony overlooking garden. Separation of water closet and shower a real bonus. Beds comfortable and room quiet. Staff was accommodating and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debra L, we are glad you liked your stay with us and thank you for your nice review! We would be thankful to welcome you back in Berlin! Best Regards Benedikt Heydweiller

AccorHotels certified review
Chris Business - 30/11/2017
« Good hotel, few small improvements would make it better »

Service and breakfast and room are great, few improvements would make things better: 1) the room is too hot, airco is not working (good) room 317 2) the bed is too hard for me (i weight 100kg) 3) Had to wait at the Gym (there are only 2 machines, both in use) 4) At checkin i had to write down my business details again, while i have already put them online in the account. I would think that the hotel should be able to put these details automatically on the invoice. 5) Minibar only has limited items (some other drinks and chips and chocolate would have been great)

AccorHotels certified review
Nicola Couples - 30/11/2017
« A warm and friendly hotel »

What a lovely hotel, the staff were so helpful and friendly. I was apprehensive about not being able to speak German (something I need to fix) but the staff spoke amazing English. The room was clean and very spacious. Fridge in the room was great and loads of space.

AccorHotels certified review
Philip Couples - 26/11/2017
« Great location excellent room nice bar friendly staff. »

We had a lovely weekend in Berlin and thoroughly enjoyed our stay at the Mercure Hotel.

AccorHotels certified review
Barbara Couples - 25/11/2017

Very comfortable, friendly and conveniently situated hotel.

AccorHotels certified review
Paul S. Business - 21/11/2017
« Good stay, friendly and helpful staff, huge room and great location. »

Really enjoyed it, great location both for business (the first half of my week) and pleasure, easy walking distance to Checkpoint Charlie as well as the local Stadtmitte station to travel further afield. The rooms were an excellent size and the staff very helpful, especially on the first evening when I requested a room change (nothing wrong with the first room - needed a different bed arrangement) and found me an equally good room very quickly. The hotel was also in a quiet location although within easy walking distance of shops, restaurants and bars. The only minor complaint - lack of English TV in the room only a couple of channels - although more where advertised - but a very minor complaint. Would certainly stay here again.

AccorHotels certified review
Alireza S. Couples - 20/11/2017
« First time in Berlin »

Spent three days in Berlin with my girlfriend. The hotel staff were very helpful and friendly and showed all the must sees to us on the map. The room was clean, warm and quiet. Great location, walking distance to all the main attractions.

AccorHotels certified review
Pbmorgan Couples - 19/11/2017
« Spacious room, good location good staff »

As above. Evening food selection could be wider but there are many local restaurants

AccorHotels certified review
Gustavo R. Business - 16/11/2017
« I would come back to this hotel »

It was a pleasant stay in the hotel. The staff was friendly and helpful. The room is spacious and the bed was really comfortable. I will come back to this hotel for my next visit to Berlin.

AccorHotels certified review
Anonymous Business - 15/11/2017
« High quality at a very reasonable price in a good location. »

Very kind and helpful staff. Big room available early in the day. Cosy atmosphere, good breakfast.

AccorHotels certified review
S Couples - 14/11/2017
« Great »

In general the hotel was great but special Maribel (waitress breakfast), she was friendly and helpful she was asking every time if you need something else.

AccorHotels certified review
Golan Friends - 13/11/2017
« We had a great time »

we booked 4 suites and we were extremly pleased with our stay!!!!!! Many thanks

AccorHotels certified review
Pollet O. Friends - 11/11/2017
« It was amaizing »

The service was very good. friendly people and always came to my rescue when I needed something ...

AccorHotels certified review
Jonathan Couples - 07/11/2017
« Very nice visit »

I found the hotel well decorated, managed and located. I would be happy to visit again.

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