Hotel - Mercure Hotel & Residenz Berlin Checkpoint Charlie
Mercure Hotel Mercure Hotel

Mercure Hotel & Residenz Berlin Checkpoint Charlie

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4.5/5 3,355 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)
  • Concierge

Leisure and activities

  • Babysitting on request
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06.30-23.00
    • Opening hours : Week-end 06.30-23.00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

At our 4-star Mercure Hotel & Residenz Berlin Checkpoint Charlie, you can choose between Single Rooms, Large Rooms, Privilege Rooms, Apartments and Privilege Suites. All 139 rooms are air conditioned and have WIFIaccess. Our Family Rooms offer plenty of space in two separate areas with a connecting door. One child up to 12 years old can share your room for free and a second child for a charge of EUR 15 per night. Pets are welcome (charge of EUR 10 per night).

  • 139 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 family rooms
  • 6 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Crib on request
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.6/5 AccorHotels Rating Based on 4,002 reviews

Our guest reviews for Mercure Hotel & Residenz Berlin Checkpoint Charlie

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,355 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
David O. Families - 13/02/2018
« Highly recommended »

Great location, a short walk to U Stadmitte. Friendly staff at check-in. Roons were large clean, and comfortable, equipped with a fridge, and a great wet room. Breakfast was good, but it took too long to replenish the hot items. The bar area was wecoming and friendly, with some local craft beer on offer. I stupidly left something behind when I checked out. A call to the hotel resolved the problem, with the item in the post the following morning. 10/10 for customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. O., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Sameer Business - 10/02/2018
« Very good »

Extremely satisfied with rooms, spacious, clean and well maintained

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr.A., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the great remarks on the room. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Lareesa R. Friends - 10/02/2018
« Excellent- great service, great hotel. »

Beautiful rooms. Punctual and great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. R., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Maiken Couples - 08/02/2018
« Professional and friendly hotel »

We stayed at Mercure Hotel & Residenz Checkpoint Charlie for two nights. The Hotel was easy to find, located in the center of Berlin. We were happy to find a clean, well endowed, modern and nice looking hotel. Very friendly service all over, nice bar and good breakfast. Next time we visit Berlin, we difinitely will return to Mercure Hotel & Residenz Checkpoint Charlie.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. H., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Jannine T. Couples - 07/02/2018
« Fantastic trip, lovely hotel in great location with helpful, cheerful staff »

Had a great time, the room was great, the staff were great, the breakfast was lovely with plenty of good choices.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. T., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and great remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Virpi Couples - 06/02/2018
« Good hotel at good place »

The athmosphere at the hotel was pleasant. Not too fine, but cosy. Breakfast was very good. Everything was fresh and gold was gold and warm was warm. The room was big enough with two large windows. The view to the backyard was a little bit green even at the beginning of february. The situation was good with two underground lines nearby. To the hotel was very easy to come with public traffic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the positive remarks on the room and the breakfast. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Cm Couples - 05/02/2018
« Big and comfortable room nearby Stadtmitte »

We got a very spacious and comfortable room, with everything one could need. The location was also very practical and nearby U-Bahn station. Some of the personal at the reception, though, could have been a bit more friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., I am very pleased that you took the time to review your visit with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Thank you for your positive review, the nice feedback on the room, and also for your critique and suggestions on improvement regarding the kindness at reception. Please accept my apologies for the inconveniences you had to deal with. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Colin&colette Couples - 04/02/2018
« Great location,Fabulous Hotel with amazing staff »

Made to feel very special by all staff particularly Moreno and gentleman at front desk with a beard,forgot his name.Both were amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Kerry C. Friends - 03/02/2018
« Fantastic »

We loved everything about this hotel, the location, the space in the rooms, the prices

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the fantastic remarks on all. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Jk Friends - 03/02/2018
« Would thoroughly recommend this hotel »

We were in Berlin to celebrate our friends birthday. The hotel staff couldn't have been nicer or more helpful. The rooms and location were great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
S. A. Couples - 03/02/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. On behalf of my team, I would like to thank you for the positive review. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Raymondo Couples - 01/02/2018
« Best Mercure I have stayed at. »

From arriving to departure this was a first class stay I can’t reccomend this hotel enough.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., "Best Mercure I have stayed at." - Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
D M. Families - 31/01/2018
« Very comfortable »

Nice, quiet hotel. Good size room for the family.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the family friendly remarks on the hotel and the room. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Anonymous Couples - 31/01/2018
« Slow entrance to room. Way to expensive breakfast!!! 20 Euro is a robbary »

OK. central to the city and quiet area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mejlander, Thank you very much for your visit and for taking the time to tell us about your experience at Mercure Hotel & Residenz Berlin Checkpoint Charlie. At Mercure, we strive to provide a very good service experience for every customer; therefore your feedback is very important to us. We regret that your experience with our hotel and our service did not completely meet your expectations; please allow us to express our sincerest apologies. Regarding the cost for our breakfast buffet, I would like to explain that it is based on our high standards which include quality ingredients, fresh products, and a variety of food items. I would like to ask you for understanding. On a personal note and on behalf of my team, I would like to ask you to come back once more for an opportunity to prove to you that we can do a much better job. We would be honored to welcome you again at our hotel. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Gerald K. Couples - 30/01/2018
« A wonderful stay! »

We found all of the hotel staff most obliging , cheerful and welcoming from our first arrival to our departure four days later, especially the young lady on reception on Thursday afternoon and again during our stay. thye hotel was ideally situated for exploring Berlin as we wanted to on this our first visit.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., "A wonderful stay!" - Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and lovely remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Mefi Couples - 30/01/2018
« Great location, super sized rooms, excellent service »

My favourite hotels are still Mercure hotels, never disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Nadal, Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities and the room. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Anonymous Couples - 28/01/2018
« Wonderful stay! »

We had a confortable stay in this elegant hotel, many facilities at a very good price. Room clean and quite.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. D., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the amazing remark "wonderful stay". We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Stepgen Couples - 26/01/2018
« Best hotel »

Beautiful room Helpful and friendly staff Inviting lounge Appetizing breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. W., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast & the room in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and lovely remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Gg Friends - 23/01/2018
« Best value for money »

Amazing pristine rooms with balcony at a great price. Very friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. G., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed the room. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

AccorHotels certified review
Cyrille P. Couples - 22/01/2018
« Weekend in Berlin »

Very good hotel. Perfect location close to checkpoint Charlie. Quiet and with a balcony on the courtyard. People are very nice and helpful. Breakfast is good. I strongly recommend that hotel for a weekend in Berlin!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. P., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Benedikt Heydweiller General Manager

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