Hotel - Mercure Hotel & Residenz Berlin Checkpoint Charlie
Mercure Hotel Mercure Hotel

Mercure Hotel & Residenz Berlin Checkpoint Charlie

4.5/5 3,440 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed 10  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Ironing room
    • Shoe shine machine
  • Boutiques/shopping
    • Beauty salon (Nearby)
    • Gift shop/newspaper shop
    • Hairdressing salon (Nearby)

Leisure and activities

  • Sauna
  • Babysitting on request
  • Other sports activities  (Nearby)
    • Bicycles rental (Paying, Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 06.30-23.00
    • Opening hours : Week-end 06.30-23.00

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

At our 4-star Mercure Hotel & Residenz Berlin Checkpoint Charlie, you can choose between Single Rooms, Large Rooms, Privilege Rooms, Apartments and Privilege Suites. All 139 rooms are air conditioned and have WIFIVisit us with your children and save money: One child aged up to 11 years can stay in your room and receive breakfast - both free of charge. Children also receive a 50% discount on the price of breakfast.

  • 139 rooms
  • 100% non-smoking hotel
  • 1 rooms for people with reduced mobility
  • 7 family rooms
  • 6 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Security peephole
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
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4.6/5 AccorHotels Rating 4,557 reviews

Our guest reviews for Mercure Hotel & Residenz Berlin Checkpoint Charlie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 3,440 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Couples - 09/07/2018 AccorHotels certified review
« Fabulous position and lovely hotel »

Great hotel and really close to restaurants and tourist spots.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms R., We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. We are much obliged to you for the excellent assessment, the top marks and the big praise "Fabulous position and lovely hotel". We are very glad, that you were satisfied with our hotel and our service – and you could enjoy your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience - we hope your next visit will be as pleasant as the previous one. Best regards, Benedikt Heydweiller General Manager

lsm770 Business - 09/07/2018 TripAdvisor review
« Mercure Checkpoint Charlie »

Excellent Hotel, we had a lovely room with all the facilities needed for a pleasant stay. Great location and lots of lovely restaurants in the area. Would recommend this hotel for an easy time during your stay in Berlin

Our hotel has responded to the review
Our hotel has responded to the review

Dear lsm770 thank you for your great review! We are looking foreward to welcome you back in Berlin Benedikt Heydweiller

Nettie Couples - 06/07/2018 AccorHotels certified review
« Excellent location and fantastic breakfast »

Really enjoyed our stay here as all the facilities were excellent... beautifully large duplex room, quiet environment, a breakfast full of delicious wonders, and a lovely courtyard to enjoy coffee in. Easy location to access all of Berlin from as the Ubahn station is a short walk away.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms M., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on your room, the breakfast and the location. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Benedikt Heydweiller General Manager

Choukri E. J. Families - 04/07/2018 AccorHotels certified review
« First visit to Berlin »

It was amazing To rooms very clean The employés was extremely kind and professional Also we liked very much the foods especially the breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. El J., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and amazing remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Benedikt Heydweiller General Manager

Couples - 04/07/2018 TripAdvisor review
« Great Hotel »

I spent the weekend with my husband and we were very satisficed with the hotel. The room was big, clean and comfortable. The breakfast was good and staff was very friendly and helped us with a lot of tips and information.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 398judithl Thank you so much for your kind feedback - especially concerning our staff and services. It was a pleasure having you and we wish you all the best Sincerely Benedikt Heydweiller

Rachel M. Families - 03/07/2018 AccorHotels certified review
« Great but layout of the room is poor »

Generally good. The location was central and near many attractions. Breakfast was also excellent. The room is spacious but it is odd to have the tv in the centre of the room. Would have been better if the toilet and shower facilities were together.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. M., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly in almost all categories and are delighted that you enjoyed your stay with us. But I am sorry, that you didn´t like the design of the room. It is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Yours Sincerely, Benedikt Heydweiller General Manager

Judith L. Couples - 03/07/2018 AccorHotels certified review
« exelent »

I was in the hotel for a weekend with my husband and I was very satisficed. The room was very clean every day, the beds were very comfortable. The breakfast was very good too. The staff was very nice and helpful. The give us a lot of information and helped us with the things that we need. The ubication is great and I certain recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. L., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Benedikt Heydweiller General Manager

Ann Families - 02/07/2018 AccorHotels certified review

The hotel is placed in a great place !you can tour a great lot of places walking! or very easily by public transportation which is very near by! great restaurants around ! The hotel personal very kind a very helpfull! Very nice rooms clean and very nicely equipt! Vey ice breakfest! In short a very good place to stay both for business and leasure!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel & Residenz Berlin Checkpoint Charlie, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Benedikt Heydweiller General Manager

Vicky Couples - 01/07/2018 AccorHotels certified review
« Lovely stay »

It was a lovely stay. Great room (although the shower screen leaks) delicious food. The staff were all super- happy friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks on the room, the food and especially the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Benedikt Heydweiller General Manager

James Couples - 28/06/2018 AccorHotels certified review
« Superb location and comfort »

The hotel is superbly located, being close to the U bahn and many first rate shops. The room was excellent, spacious and with the “My-room decor”, making it a cut above others. Hotel staff could not have been more helpful. Overall, a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

Jaroslav Families - 27/06/2018 AccorHotels certified review
« nice stay in the Berlin city center »

excellent facility, friendly staff, beautiful garden

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the facilities in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Benedikt Heydweiller General Manager

Pier Business - 21/06/2018 AccorHotels certified review
« Nice location in Mitte »

Convenient location with a good standard for business & leisure. Metro in 5 mins, very good breakfast, staff efficient and kind.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the breakfast in particular. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Benedikt Heydweiller General Manager

Dr. S. E. Families - 20/06/2018 AccorHotels certified review
« I very much enjoyed my six day stay at the Mercure at Checkpoint Charlie. »

My experience at the Mercure was very enjoyable.. The rooms were clean and spacious. The bed was very comfortable. The breakfast was delicious. The hotel staff was extremely helpful; and I especially appreciated the friendly welcome and helpful advice that I received from MARINA at the desk in the lobby of the hotel. I also appreciated the convenient location of the hotel which made it possible for me and my family to walk to almost everything that we wanted to see in Berlin. Thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. E., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees (especially to Marina). Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our breakfast. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Benedikt Heydweiller General Manager

Anonymous Families - 20/06/2018 AccorHotels certified review
« Lovely, helpful staff have made us definitely return and stay with you »

Could not fault anything except maybe a bigger menu in the Relax/courtyard area

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Mercure Hotel & Residenz Berlin Checkpoint Charlie, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Benedikt Heydweiller General Manager

K. Families - 19/06/2018 AccorHotels certified review
« Ideal »

Short wait to check in, and perhaps not the most enthusiastic welcome from the male staff, but delighted with our room for my husband, myself and 20 year old son, on our first trip to Berlin. Sofa bed in a recessed area was good, as we were not all cramped in. Plenty of space to move around and thought the separate toilet room was a great idea. The shower room was very good. Appreciated the small fridge, and to choose our own small drinks from reception. Kettle was vital, as we British need our tea. Luckily I brought my own t-bags, as I am fussy, and know not many places provide English breakfast, just herbal ones. I asked for milk which I was given on the first day, and thereafter took a glass from breakfast for us to use for tea. I had e-mailed ahead to ask if soya milk/yogurts were available for breakfast, and this was confirmed. Breakfast was very good, we did have to ask for Soya milk, but this was brought promptly. My son is Vegan, and eats lots of seeds, nuts etc, and this was all available. We didn't take hot foods so cannot comment on that, but we were very happy with breakfast choices. Location good, and we walked everywhere. Overall would recommend highly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. K., Thank you very much for your visit at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to write a review. We very much appreciate the high ratings in many categories as well as the great feedback on our breakfast. We are committed to providing our guests with the best possible start to their day - a nutritious breakfast that offers fresh ingredients, a variety of choices, and quality products. Great that you appreciate it. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Benedikt Heydweiller General Manager

Dee C. Families - 19/06/2018 AccorHotels certified review
« Relaxing »

We had a lovely family stay, very enjoyable experience, helpful staff and very nice clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. C., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you and your family as our guests. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the lovely remarks especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Benedikt Heydweiller General Manager

Emma Business - 18/06/2018 AccorHotels certified review
« Great locations, very comfortable hotel »

Great! The room was very comfortable and clean. Location of the hotel is really excellent and the breakfast was delicious. Lots of fresh choices available.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. V., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the breakfast in particular. Our guests deserve the best. IIt is of great importance to us that you were satisfied with our services. The high ratings on the staff made us very happy and after I gladly passed on the results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Benedikt Heydweiller General Manager

Leon S. Families - 17/06/2018 AccorHotels certified review

Very nice apartment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the excellent rating. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Benedikt Heydweiller General Manager

Hallo Business - 12/06/2018 AccorHotels certified review
« Alles tiptop. Etwas teuer.. »

Top.Alles.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr M., es ist immer wieder schön zu erfahren, dass sich Gäste bei uns wohl gefühlt haben und wir Sie als Gastgeber überzeugen konnten. Das ist unser tägliches Ziel, genau so soll es sein. Es freut uns deshalb besonders, wenn sich Gäste wie Sie die Zeit nehmen um Ihren Aufenthalt im Mercure Hotel & Residenz Berlin Checkpoint Charlie zu bewerten. Hierfür möchte ich Ihnen ganz persönlich und im Namen meiner Mitarbeiterinnen und Mitarbeiter ein herzliches Dankeschön sagen. Wir haben unser Ziel erreicht, wenn Sie mit unserem Haus und unserem Service zufrieden waren – und dies mit den entsprechenden Noten und einem "Alles tiptop" goutieren. Wir nehmen dies keinesfalls als Selbstverständlichkeit hin, sondern sehen es vielmehr als Ansporn, auch weiterhin im Dienste unserer Gäste unser Bestes zu geben. Es wäre uns eine Freude, Sie wieder in unserem Hotel willkommen heißen zu dürfen. Mit freundlichen Grüßen, Ihr Benedikt Heydweiller General Manager

Anonymous Friends - 08/06/2018 AccorHotels certified review
« Fantastic »

Rooms were spacious and clean, bed was a joy to sleep in, staff were knowledgeable and courteous.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., Thank you very much for your visit and for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us and the room & the bed in particular. It is of great importance to us that you were satisfied with our services. The high ratings and great remarks on the staff made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Benedikt Heydweiller General Manager

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