Mercure Hotel & Residenz Berlin Checkpoint Charlie 4 stars

TripAdvisor rating 4.5/5 3,679 reviews
Mercure Hotel & Residenz Berlin Checkpoint Charlie
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Hotel extras

  • Rooms from 323 sq. ft. (30 m²) to 861 sq. ft. (80 m²) - larger than most rooms in Berlin.

  • 547 yards (500 meters) from Checkpoint Charlie, Friedrichstrasse and the Gendarmenmarkt

  • Located on a quiet side street

  • Non-smoking hotel (some rooms have a balcony/terrace)

  • RELAX - Food, Drinks & You. Wine, cold cuts and snacks

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Room for hearing impaired guests
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Other sports activities
Business services
  • Copy/print service available

Hotel location

Mercure Hotel & Residenz Berlin Checkpoint Charlie

Schuetzenstrasse 11
10117
berlin
germany

Tel: +4930206320

Fax: (+49)30/20632111

Contact email

Check-in from 15h00

Check out up to 12h00

  • Kochstrasse :   M129 Kochstrasse

  • Leipziger Strasse :   148 Leipz./Fried.str

  • S9, S5 :   S9, S5 FRIEDRICHSTRASSE

  • U2 :   U2 STADTMITTE

  • U6 :   U6 KOCHSTRASSE

  • By plane

    BERLIN TEGEL At 11km / 6.84 miles

  • By plane

    SCHOENEFELD At 29km / 18.02 miles

  • By car

    DREICK TREPTOW At 15km / 9.32 miles

  • By car

    PRENZLAUER CHAUSEE At 10.9km / 6.77 miles

  • By car

    TEMPELHOFER DAMM At 4.9km / 3.04 miles

  • By train

    BERLIN OSTBAHNOF At 6km / 3.73 miles

  • By train

    S-BAHN FRIEDRICHSTR At 1.7km / 1.06 miles

GPS :52.508738, 13.393399

Our accommodations

At our 4-star Mercure Hotel & Residenz Berlin Checkpoint Charlie, you can choose between Single Rooms, Large Rooms, Privilege Rooms, Apartments and Privilege Suites. All 139 rooms are air conditioned and have WIFI Visit us with your children and save money: One child aged up to 11 years can stay in your room and receive breakfast - both free of charge. Children also receive a 50% discount on the price of breakfast.

Large Room with double bed

  • Max. number of persons: 2
  • Area: From 30
  • Wireless internet in your room
  • Satellite/cable colour TV

Privilege Room with double bed and sofa bed

  • Max. number of persons: 3
  • Area: From 35
  • Wireless internet in your room
  • Satellite/cable colour TV

Standard Room with 1 single bed

  • Max. number of persons: 1
  • Area: From 20
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Beate: Wine Tavern/Double Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Lisa, Jeanette and Janina: Mon amour/Double Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Jeremy and Katrin: Our Berlin/Double Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

MyRoom by Jennifer: Welcome Home/Double room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Suite with 1 double bed and 1 sofa bed

  • Max. number of persons: 4
  • Area: From 45
  • Wireless internet in your room
  • Satellite/cable colour TV

Family Suite with 2 bedrooms and sofa bed

  • Max. number of persons: 5
  • Area: From 64
  • Wireless internet in your room
  • Satellite/cable colour TV

Superior Apartment with double bed, sofa bed and kitchenette

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • Satellite/cable colour TV

Our restaurants and bars

RELAX - FOOD, DRINKS & YOU

Photo non contractuelle / Strictly non binding

RELAX - Food, Drinks & You. It's all in the name: Sit, drink, eat and work just the way you like. After all, relaxation can yield fantastic results - inspiration for great ideas, great decisions and great conversation.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Hotel & Residenz Berlin Checkpoint Charlie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

6,093 reviews

tripadvisor

TripAdvisor Rating 4.5/5

3,679 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice hotel in a good location

Customer review rating 4.7/5

Derek81 Couples - 10/09/2019 AccorHotels review

Very helpful reception staff. In fact all staff were very good.

Dear Mr. Waddel, On behalf of my entire team as well as on a personal note, I would like to thank you for your stellar review and the great remarks on the staff. We truly appreciate positive feedback such as yours as it encourages us to stay committed to providing the best services possible for our guests. We are very pleased that you took the time and effort to confirm your positive experience with us by giving us solid ratings. Our guests deserve the best and we make every effort to meet your expectations. I will gladly pass on your review to my team. Positive feedback from our guests in response to our daily efforts to provide excellent services is both rewarding and highly encouraging. We really hope to be able to welcome you again as our guest. Best regards, Falk Bartels General Manager

Comfortable Berlin stay

Customer review rating 4.7/5

James Solo - 09/09/2019 AccorHotels review

The hotel was well situated yet in a quiet location. The room was very comfortable and the staff always friendly and helpful.

Dear Mr. P., Thank you for staying with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review, the highest marks in nearly all categories, and the positive remarks especially on the staff. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards, Falk Bartels Director/General Manager

Good location and clean

Customer review rating 4.7/5

Mr A. M. Families - 09/09/2019 AccorHotels review

If can late check-out will be better.

Dear Mr. M., I am very pleased that you took the time to review your visit with us at Mercure Hotel & Residenz Berlin Checkpoint Charlie. Thank you for your positive review, the nice feedback, and also for your critique and suggestions on improvement. Please accept my apologies for the inconveniences you had to deal with. Please rest assured that I have already looked into this and taken steps - and within my team I will make sure that negative experiences are a rare exception in the future. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Falk Bartels Director/General Manager

Fantastic, clean, modern hotel room in centre of Berlin

Customer review rating 4.7/5

Beth Friends - 09/09/2019 AccorHotels review

Me and two friends stayed in a triple room. When we arrived, we were greeted by very friendly staff and checked in easily. The room was spacious and comfortable, as well as being cleaned very well each day while we were out and the teabags restocked so when we got in in the evening, it was a great place to come back to. The location was also fantastic for getting to all the touristy places we wanted to go to. Check out was easy on the last day too.

Dear Ms. M., Thank you for taking the time to review your stay at Mercure Hotel & Residenz Berlin Checkpoint Charlie. We highly appreciate and value positive feedback such as yours and consider it a highlight in our daily routine as hosts. On behalf of our staff and management, we are very pleased that you gave us the highest ratings in almost all categories. We will gladly pass along these top reviews and positive remarks on our services to the respective staff members and employees. Your satisfaction both validates our team’s dedicated daily efforts and highly motivates us to keep striving for excellent services in the future. We are very happy that you felt so comfortable with us and that you really enjoyed our amenities. My team and I are looking forward to welcoming you back as a guest hopefully soon. Best regards, Falk Bartels Director/General Manager

GREAT ACCOMMODATION OPTION IN A CENTAL LOCATION CLOSE TO EVERYTHING

Customer review rating 4.7/5

J. F. Couples - 06/09/2019 AccorHotels review

THE ROOM WAS SPACIOUS AND WELL APPOINTED. FELT LIKE A HOME AWAY FROM HOME. CANNOT RECOMMEND THE MECURE HOTEL & RESIDENZ BERLIN CHECKPOINT CHARLIE ENOUGH.

Dear F. J., We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Herzliche Grüße/Best regards Falk Bartels Direktor/General Manager AccorInvest Germany GmbH Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 mercure.com accorhotels.com

Respectful service, with understanding of customer expectations, a real pleasure to experience.

Customer review rating 4.7/5

Joseph C. Solo - 05/09/2019 AccorHotels review

Wonderful room, a patch of total serenity. Lovely staff.

Dear Joseph, Thank you for the great review of our hotel and for the great praise! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Falk Bartels Direktor/General Manager AccorInvest Germany GmbH Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 mercure.com accorhotels.com

Karin H.

Customer review rating 4.7/5

Karin H. Families - 04/09/2019 AccorHotels review

Great Hotel in the city center and very friendly staff. Happy to stay again.

Dear KARIN H., We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Falk Bartels Direktor/General Manager AccorInvest Germany GmbH Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 mercure.com accorhotels.com

Our stay was fine

Customer review rating 4.7/5

Brian S. Couples - 02/09/2019 AccorHotels review

Everything was fine

Dear Brian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Falk Bartels Direktor/General Manager AccorInvest Germany GmbH Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 mercure.com accorhotels.com

Really satisfied ... we'll come back !

Customer review rating 4.7/5

Daniel A. Families - 30/08/2019 AccorHotels review

Excellent , except the breakfast which is far too expensive compared to the actual offer !!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. There is a lot to do in Berlin in the next future, as there is the Lollapalooza Music Festival, the 30.th Anniversary of Falling the Wall, the Festival of Lights or the Christmasmarkets - dont wait so long... Sincerely, Herzliche Grüße/Best regards Falk Bartels Direktor/General Manager AccorInvest Germany GmbH Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 mercure.com accorhotels.com

Amazing!

Customer review rating 4.7/5

Agnes Friends - 29/08/2019 AccorHotels review

Our stay was amazing! Check in was fast and full of basic information thanks to Mr. Q. As he told us that he do have a room with 'a small balcony' we were expecting a small balcony, but it was not small. It was quite BIG and comfortable, perfect to relax after busy day. Room and bathroom very spacious, clean and with great working AC. Breakfast was delicious! Special 'Thank You' to Polish speaking Lady in breakfast service - Dziękujemy i przepraszamy, że nie zapamiętałyśmy imienia! Overall, thank you to the entire Hotel Team for welcoming, hospitality, great service and big heart. YOU MADE OUR STAY UNIQUE! We felt welcome, heartwarmed, incredible and we deffinetly belong to your place. See you sooner than soon! We also hope that our sweet gift from Poznań was to your liking :)

Dear AGNIESZKA, We very much appreciate your comments regarding your stay at the Mercure Hotel & Residenz Berlin Checkpoint Charlie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Falk Bartels Direktor/General Manager AccorInvest Germany GmbH Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 mercure.com accorhotels.com

Amazing stay!

TripAdvisor rating 4.5/5

AgaLane Friends getaway - 29/08/2019 TripAdvisor review

We have stayed in the large room, but we felt like staying in the reaidence! Large, beautiful room, separated toilet and bathroom, beautiful, green and spacious balcony. Check in and check out very fast thanks to professional, helpfull and very positive staff. Great breakfast! Morning coffee in the garden - we couldn't ask for better start of the day. Special thanks to the Polish speaking Lady - what a surprise for us! Overall, thank you for the entire Hotel Team for great vibes, your professionalism and positive energy! We felt welcome, heartwarmed, incredible and we deffinetly feel that we belong to the Mercure Team Worldwide! We hope that our small, sweet gift from Poznań was to your liking. See you sooner that soon!

Dear AgaLane, thanks for this wonderful review and the great praise to the staff, which of course I like to pass on, especially to Krystyna. We are happy that you liked it so much and hope you could discover a lot in Berlin, while we enjoyed your sweet gifts. Thanks for that. We hope to see you soon again, warm regards, Falk Bartels General Manager

Great Location and Comfortable Stay

Customer review rating 4.7/5

Trevor Couples - 28/08/2019 AccorHotels review

Our Stay was very good. We were greeted with a smile and the room was fantastic although you air conditioner could do with some work. Overall we would stay again although we later found that as Mecure Members we should have been offered a welcome drink which we were not. We did receive a complimentary drink as a reward for not having our room serviced one day

Dear Trevor, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Falk Bartels Direktor/General Manager AccorInvest Germany GmbH Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 mercure.com accorhotels.com

Great Hotel

Customer review rating 4.7/5

Mercè S. Business - 26/08/2019 AccorHotels review

Super stay at the hotel

Great weekend stay in Berlin

Customer review rating 4.7/5

Diana S. Couples - 26/08/2019 AccorHotels review

Great stay, the gentleman at the reception was friendly and helpful.

Great

Customer review rating 4.7/5

Edgar Friends - 26/08/2019 AccorHotels review

Satisfying

Great location in Berlin

Customer review rating 4.7/5

J B. Families - 26/08/2019 AccorHotels review

Recommended this hotel via friend & as a Gold customer booked direct via Accor website. Great location. Initial room given (120) had a really bad smell- possible the drains/ was above the bin store so we asked to be moved. We were given a great room (612) but there was still a smell but not as bad as 120. Again it appeared to come from the bathroom but we kept the door shut & smell not as bad over the 3 days. My initial booking included 1 day out of 3 for breakfast as at at 20 euros per person this was very expensive but when booking in , I mentioned this to the lady & she amended the booking to include breakfast- thank you. Otherwise can't fault the facilities or staff

Vacation in Berlin

Customer review rating 4.7/5

Domenico R. Families - 25/08/2019 AccorHotels review

Very well in all aspects. Excellent solution for family in the residence area. Good location position.

Great size family suite in ideal location. Rooms well appointed and well looked after, with attentive staff.

Customer review rating 4.7/5

Sandra G. Families - 25/08/2019 AccorHotels review

Everything in the hotel was great. We have stayed with at Mercury hotels several times, However, we were disappointed in your booking policy and this would put me off booking with Mercury again. We were travelling with 3 other families. One of the families booked the wrong date (by one week), so wanted to change to the correct date, but you would not change the booking. Given it was a genuine mistake and that there were 15 of us, and that our friends were not looking for a refund, but just to amend the booking, your policy seems very inflexible. Our friends ended up going elsewhere, as you were looking for them to pay a second time. Not good at all.

Good hotel for good price

Customer review rating 4.7/5

Alex B. Families - 21/08/2019 AccorHotels review

Our 2-weeks tour started with 3 nights at the hotel. We are a small group - 25 friends with families ( 13 children ). The hotels was comfortable, good location, very good breakfast ( 4* )

Dear Alex, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Falk Bartels Direktor/General Manager AccorInvest Germany GmbH Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 mercure.com accorhotels.com

It was so nice Hotel (very good locaation) & nice city.

Customer review rating 4.7/5

Criss Families - 20/08/2019 AccorHotels review

It was so nice Hotel (very good locaation) & nice city.

Dear Criss, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon, in our hotel and in this nice city. Sincerely, Herzliche Grüße/Best regards Falk Bartels Direktor/General Manager AccorInvest Germany GmbH Mercure Hotel & Residenz Berlin Checkpoint Charlie ________________________________________ Schützenstr. 11 D-10117 Berlin Deutschland ________________________________________ T +49 (0) 30 206 32 0 F +49 (0) 30 206 32 111 mercure.com accorhotels.com
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