Hotel - ibis Styles Katherine
Ibis Styles Hotel Ibis Styles Hotel

ibis Styles Katherine Hotel

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3.0/5 512 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Parking
    • Private outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Gift shop/newspaper shop  (Nearby)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Jacuzzi  (Nearby)
  • Golf course 9 holes  (Nearby)
  • Clay tennis court
  • Beach and water sports  (Nearby)
    • Boat excursions (Nearby)
    • Kayaking (Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Football (Nearby)
    • Horse riding (Nearby)
    • Jogging track (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • Conventions hotel
  • Business center with support staff
  • Copy/print service available  (Nearby)
See all services

Hotel location

Our rooms

Spacious and contemporary, guest rooms at ibis Styles Katherine provide a comfortable space to retire to at the end of a long day of exploring. Guest rooms at this stylish Katherine hotel are available in a range of configurations, suitable for up to three or four guests. Each guest room features comfortable bedding, a modern ensuite, air-conditioning, coffee and tea making facilities, and an LCD TV with two free in-house movie channels. The Family Room also features kitchen and laundry facilities.

  • 100 rooms
  • 90 non-smoking rooms
  • 4 rooms for people with reduced mobility
  • 10 family rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Opening windows
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Manual temperature control
    • Free access with phone card
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Audible smoke alarms in rooms
    • Emergency info in rooms
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
3.8/5 AccorHotels Rating Based on 422 reviews

Our guest reviews for ibis Styles Katherine

100% genuine reviews from our guests

Find out more
3.0/5 TripAdvisor Rating Based on 512 reviews
AccorHotels certified review
Ray L. Families - 15/04/2018
« Did the job »

Room was ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ray L, Thank you for sharing your feedback with us. I am pleased that our services were up to your liking and that you had an enjoyable stay. We look forward to welcoming you back. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
M B. Families - 10/04/2018
« Pleasant enough »

A little put out, by being close to the highway, could hear trucks all night! Room was clean, felt nervous about chain having to go on the door. Staff were very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M Besseling, Thank you for your feedback regarding your recent stay with us. Unfortunately some of our standard rooms are closer to the Stuart Highway and I understand that it can get a bit noisy. However all our Deluxe and Family rooms are situated on the other end of the hotel. All our security precautions are taken to ensure that you have a safe stay at ibis Styles Katherine and I'm glad that our team managed to leave such a positive impression with you. We look forward to welcoming you back. Sincerely, Imalka Maddumapatabendi General Manager

AccorHotels certified review
Mina Families - 10/04/2018
« It's ok for the price »

Front desk staff was very accommodating, we booked at short notice. The air conditioning in the room was not cool, we called the night staff who attended our room very quickly. He changed the setting on the remote control and told us to give it sometime to kick and all should be fine. By this time (9pm), we were all very tired from a long day travelling so fall asleep. We had a very rough sleep and kept woken up during the night because the air con didn't work property and we were sleeping in our own sweat. Everything else was good, and our experience and feedback would have been better if the air conditioning was working well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mina, We very much appreciate your comments regarding your stay at the ibis Styles Katherine. It is always a pleasure to receive positive feedback. I was saddened that the Aircon was not working properly and that your night's sleep was uncomfortable. I will have our maintenance team check the Aircon to avoid any future occurrences. Thank you again for sharing your experience. Sincerely, Imalka Maddumapatabendi General Manager

AccorHotels certified review
Jaya Business - 09/04/2018
« Ibis Katherine »

Aircon not cooling room, really bad smell from the bathroom. Could not sleep very well,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jaya, Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I have shared your feedback with the team and please rest assured that the necessary steps are taken to avoid future occurrence. We have also contacted an external plumber to identify the root cause of the issue. Please let me know if I can be of any assistance and it is my hope that you would give us another chance to redeem ourselves. Sincerely, Imalka Maddumapatabendi General Manager

AccorHotels certified review
Scott Business - 07/04/2018
« Average »

Accommodation average. Food below average. Because little variety to choose from. Poor tasting. I had the chance to taste almost everything from the menu. Some i found inedible. One to consider immediately is putting normal salt shakers on the table. Your salt grinders do not give fine salt and nobody wants chunks of salt on their food. Your bar drinks range needs looking at to. Poor selection of beer. And very often runs out of some beer. Whilst i understand you are in remote australia there is no excuse for this. I can drivebinto katherine and buy many varieties of beer with no shortage. Your staff are great and do a fantastic job trying to keep the customers happy with the lack of quality and quantity they have.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Scott, Thank you for sharing your recent experience at ibis Styles Katherine. It is quite disheartening to hear that we have let you down in many aspects. We have an aging hotel and being in a remote location provides its own challenges. Nevertheless, every effort is made to maintain the property and gardens at the highest possible level. We are in the process of refurbishing all our guest rooms and have already completed 20 of our deluxe rooms. I have shared your feedback regarding the restaurant with our restaurant manager and the head chef to address immediately. Thank you once again for your feedback and I hope the rest of your travels were enjoyable. Sincerely, Imalka Maddumapatabendi General Manager

AccorHotels certified review
Jacinta Business - 25/03/2018
« Comfortable and enjoyable »

I stayed here for work. The staff both at reception and he restaurant were pleasant and willing to help with all enquirys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacinta, Thank you for your feedback and it was our pleasure having you with us. We look forward to welcoming you back. Sincerely, Imalka Maddumapatabendi General Manager

AccorHotels certified review
Anonymous Couples - 21/03/2018
« great »

Friendly staff helpful and a comfortable stay

Our hotel has responded to the review
Our hotel has responded to the review

We very much appreciate your comments regarding your stay at the ibis Styles Katherine. I am glad that your stay was comfortable and that our team was there to assist you when required. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Richard L. Business - 17/03/2018

Rooms need updating and you need 24 hour security as we had our ute Vandalise with spray paint on the first night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard L., Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. As discussed with you in person I am truly sorry for what happened with your car and we are looking at options to increase the security in the hotel. Please let me know if I can be of any further assistance. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Anonymous Business - 14/03/2018

Rooms very dated! No security in hotel grounds, our vehicle was graffitied with spray paint on first night. Very costly to fix.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert L., Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. As discussed with you in person I am truly sorry for what happened with your car and we are looking at options to increase the security in the hotel. The issue unfortunately is impacting all businesses in Katherine and has been escalated to the Chief Minister of Northern Territory. It is my only hope that you would give us another chance to redeem ourselves. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Katie Business - 13/03/2018
« It was perfect and I could forget that I was away from home »

Staff were all fantastic and it was amazing how fast I was able to be booked in, not once but twice after two other accommodations fell through. I stayed in two different rooms. One was a short stay room and the other was for longer stays and had the kitchen. Both were very clean and had exactly what was needed for both situations. Food at the bar was well priced and pleasant. Room was cleaned daily and all little bits were replaced when needed. Thank you, Katherine staff. It was a little daunting to stay after previously staying in Alice springs Ibis which had some issues with bugs, stained (hopefully just stains) bedding and what I can only pray was nutella on the window frame. But Katherine was exceptional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Katie, Thank you for sharing your feedback regarding your recent stay. I am pleased that our hotel was to your liking and that the team managed to leave such a positive impression with you. I will also share your comments with our team as I am sure that this feedback will serve as an encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
William Couples - 13/03/2018
« Very good nice quiet... »

Good ....staff friendly....helpful....

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, Thank you for taking the time to share your feedback. It is always a pleasure to receive positive feedback.I am happy that our service standards to up to your expectations and that you had a pleasant stay with us. Thank you again for sharing your experience. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Anonymous Business - 12/03/2018
« Satisfied »

A quick overnight stay for business. Fantastic, friendly and very accommodating staff. My only issue was the cleanliness of the room. The ceiling fan in my room was covered in very thick dust, the curtains were stained and there were cobwebs in bathroom. I understand that it's 3-star accommodation, but it certainly wasn't clean. In saying that - the reception area, restaurant, and the grounds of the motel was exceptionally tidy. Just disappointed with the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jordon, Thank you very much for sharing your feedback regarding your recent stay. I am glad that you enjoyed most of the aspects of your stay. I am sorry that the cleanliness of our rooms let you down and I have shared this feedback with our Housekeeping Manager to address as a matter of urgency. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. Sincerely, Imalka Maddumapatabendi General Manager

AccorHotels certified review
Anthony Couples - 12/03/2018
« Comfortable, friendly staff »

Hotel was comfortable with friendly staff. It's Motel style accommodation with a restaurant which is convenient as there's not much in the town of Katherine. We were upgraded to the family room which had a large fridge and cooking appliances which was great if you just wanted to get something from the local supermarket for dinner.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anthony, Thank you for taking the time to share your feedback regarding your recent stay at ibis Styles Katherine. I am glad that we were able to upgrade you and that you like our family rooms. We look forward to welcoming you back in the near future. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Deb F. Q. A. Families - 09/03/2018
« Very comfortable »

Very very comfortable beds, very clean, lovely ladies at checkin/out, great location and secure

Our hotel has responded to the review
Our hotel has responded to the review

Dear Deb, We very much appreciate your comments regarding your stay at the ibis Styles Katherine. I am glad that you enjoyed our ibis Beds and that the team managed to leave such a positive impression with you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Bob H. Business - 08/03/2018
« Average »

Tr

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bob HARGREVAVES, Thank you for your feedback regarding your stay at ibis Styles Katherine and I am truly sorry for the experience you had. As discussed over the phone it is my only hope that you would give us another chance to redeem ourselves. Please let me know if there is anything I can do and I am at your disposal. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Joe Business - 08/03/2018
« Satisfactory stay »

The stay was ok, the air-conditioner wasn't working properly and I believe my work colleagues experienced the same.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOE KELLY, Thank you for your feedback and I am sorry to hear that your Air Conditioning was not working properly. We service are Air Conditioning units on a regular basis and periodically replace them with new ones. Nevertheless, I have requested our Maintenance Manager to investigate the matter in your room. I hope you give us another chance in the near future to redeem ourselves. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Anonymous Business - 06/03/2018

Check-in and out was easy and fast. Room not as clean as it should have been, the single bed in the room had some sand/dirt on the top of the cover. Shower sprayed out of the shower rose and onto the toilet so the whole bathroom got wet. Dinner at the restaurant had lovely service and well cooked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear HANNAH WOERLE, We very much appreciate your comments regarding your stay at the ibis Styles Katherine. I am glad that you enjoyed our restaurant and that service was efficient. I have shared your feedback regarding the room cleanliness and the issue with the shower head with our Maintenance and Housekeeing Manager to address as a matter of urgency. We look forward to welcoming you back. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Guy E. Business - 05/03/2018
« Was a satisfactory stay at your lovely accommodation »

Rooms were quiet and cooled down quickly when air-con was turned on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guy ELLIOTT, Thank you for your feedback and I'm glad you enjoyed your stay. I am happy the rooms were to your liking. Thank you again and we look forward to welcoming you back. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Sonya Business - 28/02/2018

Rooms were musty smelling, receptionist unaware of thibgs, internet didnt work, brekky dubious and the room configuration meant we all had to go to bed at same time as our toddlers

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sonya, Thank you for taking the time to tell us about your experience at the ibis Styles Katherine. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I was saddened to hear that you did not enjoy all aspects of your stay. We have an aging hotel and being in a remote location provides its own challenges. Nevertheless, every effort is made to maintain the property and gardens at the highest possible level. Regrettable we do not have apartment style accommodation options to allow better segregation of bedding. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

AccorHotels certified review
Kathleen E. Solo - 22/02/2018
« Comfort »

The room was good plenty of space. Shower a bit small. Shower curtian stick to you while showering. The restrant was basic menu ok written for workers over priced . Breakfast was ok but paid $15 fir cooked breakfast was not worth the money. Over all room ok noisy as near highway. Food not so good even with discount. Out of 5 would rate 3 star

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATHLEEN EDWARDS, Thank you for your feedback and I am sorry that your stay wasn't up to your expectations. I was saddened by your feedback regarding the restaurant. We are looking at revamping our menu and I hope you get to experience it after the changes. It is my hope that you would return to ibis Styles Katherine to better serve you in the future. Sincerely, Imalka Maddumapatabendi General Manager ibis Styles Katherine

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