Hotel - ibis Berlin Ostbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Berlin Ostbahnhof Hotel

4.0/5 1,040 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
See all services

Our rooms

Your restful night's sleep is important to us! All 242 rooms are soundproofed, air conditioned and have Sweet Bed by ibis beds for the ultimate in sleeping comfort. A TV with a wide range of Sky channels will keep you entertained. Have fun!

  • 242 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • 18 family rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,594 reviews

Our guest reviews for ibis Berlin Ostbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,040 reviews
Anonymous Friends - 05/11/2018 AccorHotels certified review

Inital welcome was not good -simply told in one sentence that we could not check in until 3pm (it was 2.15pm) and so we went to sit in the bar area. About 20 minutes later when another staff members was puring a drink behind the bar, he asked us if we wanted a drink - we said no thanks, we're just waiting to check in and he said taht we could and did not know why we'd been told to wait! Apart from that, the staff were helpful during the rest of our stay.

Razvan Friends - 02/11/2018 AccorHotels certified review
« Helpful reception desk officer »

Sorry for not remembering her name, but she helped me store a vaccine that I needed to store in a cool place before leaving the next day. That was very valuable to me and I really appreciate that she was so helpful. I really enoyed my time in this hotel. Thank you!

Anonymous Business - 29/10/2018 AccorHotels certified review
« great bang for buck »

simple clean confortable room too warm and therefore didn't sleep as good as i had wished for

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our air condition has been changed to warm air since October. That is why you could not cool the room down. We are so sorry that it´s not possible to change the air condition from cold to warm. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Urlauber Friends - 24/10/2018 AccorHotels certified review
« Gut »

Gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrte Frau L., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Berlin Ostbahnhof. Über Ihre positive Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Romy Schwarz - Direktionsassistentin

Anonymous Business - 22/10/2018 AccorHotels certified review

breakfast excellent shower poor

Our hotel has responded to the review
Our hotel has responded to the review

Dear Cinderella, Thank you for taking the time to tell us about your experience at the ibis Berlin Ostbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romy Schwarz - Assistant Manager

Karolina Friends - 18/10/2018 AccorHotels certified review
« It was really nice »

Everything was good, but the air condition is a bit weak, I guess. Although it was working all the time, the room was a little hot. No other complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. G., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The air conditioning was shut down due to the outside temperature. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Rebecca H. Couples - 17/10/2018 AccorHotels certified review
« Very pleasant budget hotel ingreat location »

My stay at Ibis Ostbahnhof was ideal for my weekend trip. It's a great location with a short walk to lots of attractions and really convenient spot by the station to connect you to sights a bit further away. The room was ideal for somewhere just to crash at night. Clean and comfortable with a surprisingly powerful shower! All staff that we interacted with were friendly and helpful. The only problem that we had was with the room keys deactivating. We hadn't stored them with mobile phones, as advised, but still two cards stopped working in our two day stay. Our coffee wasn't refilled for our second day but reception staff were happy to give us as much as we wanted when we asked. Apart from that, everything was spot on!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rebecca H., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Regarding the refill of the tea and coffesticks I talked to the housekeeping. Thank you for this information. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Anonymous Families - 12/10/2018 AccorHotels certified review

Rooms and neat and clean and bed is so comfortable to sleep

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karthi S., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Rozina Friends - 09/10/2018 AccorHotels certified review
« Great location, friendly staff »

Our experience was absolutely positive. - Great location - Friendly staff - Clean room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rozina, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Anonymous Solo - 08/10/2018 AccorHotels certified review
« No-nonse practicality »

Friendly reception, comfortable bed, but room lacked an easy chair. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

George S Family - 01/10/2018 TripAdvisor review
« Great location »

For budget conscious travelers, this is the hotel for you. Definitely a plus, the train station is only a couple of minutes away. Public transportation is very efficient. You can also walk to the Berlin wall.

Alexander G. Business - 27/09/2018 AccorHotels certified review
« Very good location, very clean, breakfast ambiente could be a bit "warmer". »

It is a good hotel. I would recommend or stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander G., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Sen Solo - 24/09/2018 AccorHotels certified review
« Great location and place for the price! »

Friendly staff however they are not aware of places to suggest for tourists(not everyone).

Our hotel has responded to the review
Our hotel has responded to the review

Dear SENTHILKUMAR S., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Andy G. Couples - 20/09/2018 AccorHotels certified review
« Relaxing stay in hotel convenient for ostbahnhof station »

No problems at all

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Business - 13/09/2018 TripAdvisor review
« Good location, friendly staff »

This hotel is very good, at least from my perspective of a short-time business traveller. It is rather modern and, being located near one of the main train stations in the city, it offers good value for money

Marj H. Couples - 08/09/2018 AccorHotels certified review
« Comfortable, quiet hotel close to a train station and serving a fabulous breakfast. »

The room was clean and the double bed was very comfortable. We booked a room with a view of the Spree which we could see only between the buildings beside the river, but we had a good view of the TV tower which was lit up at night. We had to ask at reception for our kettle and cups. It seems that they are not standard in every room. The breakfast was amazing with a huge choice of rolls, meat, cheese, yoghurts, cereals, fruit etc. and even a waffle maker. The station and East Side gallery were 5-10 mins walk away and our City Circle hop-on/hop-off bus stopped outside the station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. H., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Franc Couples - 27/08/2018 AccorHotels certified review
« Gut »

Gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr N., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Berlin Ostbahnhof. Über Ihre positive Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Romy Schwarz - Direktionsassistentin

A. C. Couples - 22/08/2018 AccorHotels certified review
« Ok but some of the infrastructure needs updating »

Overall it was just about as expected. However, on arrival we found the room to be excessively hot and the air-conditioning to be ineffective. For the first night we were offered a fan and managed to change the room the next day after several false starts. There is a critical difference between the 2 different parts of the building such that when we were given a room in the newer part of the hotel it was fine. There was confusion in that the maid did not replenish the tea and coffee in the room. On a VERY positive note the reception and bar staff were very helpful and really pulled out all the stops to resolve the issues that we had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. A., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Additionally I am very happy that the problem during your stay has been solved as soon as possible to make your stay more comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Paul Q. Families - 20/08/2018 AccorHotels certified review
« Mr »

On the whole good. But the cleaners didn't notice soaps and toliet paper were close to running out so had to go to reception to get these.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Q., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive good feedback. I already talked to the roommaids to have a look at all bathroom accessories. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Kevin Couples - 14/08/2018 AccorHotels certified review
« Strange room decor and a squeaky bed »

Typical Ibis hotel, we stayed in an upgraded myRoom "Bali" which was not worth the extra, odd and pointless decor. A very squeaky bed that needs replacing. The room was clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. I will share your comments with our team. And we will check the bed in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

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