ibis Berlin Ostbahnhof Hotel 2 stars

TripAdvisor rating 4.0/5 1,091 reviews
ibis Berlin Ostbahnhof
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Hotel extras

  • 24-hour hotel bar with drinks and snacks

  • Situated in the heart of Berlin, right on the banks of the River Spree

  • 164 yards (150 m) to the S-Bahn (city rail) and 1640 yards (1500 m) to Alexanderplatz

  • East Side Gallery is 656 yards (600 m) away

  • Mercedes-Benz Arena is a 15-minute walk away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Other sports activities
Business services
  • Self service business centre

Hotel location

ibis Berlin Ostbahnhof

An der Schillingbrucke 2
10243
berlin
germany

Tel: +4930257600

Fax: (+49)30/25760333

Contact email

Check-in from 15h00

Check out up to 12h00

  • S-BAHN :   S3, S5, S7, S9, Ostbahnhof

  • By plane

    BERLIN SCHOENEFELD At 18km / 11.18 miles

  • By plane

    BERLIN TEGEL At 13km / 8.08 miles

  • By plane

    TEMPELHOF At 4.83km / 3 miles

  • By car

    A10 BERLINER STADTRING At 12km / 7.46 miles

  • By car

    A100 STADT AUTOBAHN At 12km / 7.46 miles

  • By car

    A113 STADT AUTOBAHN At 18km / 11.19 miles

  • By train

    OSTBAHNHOF At 0.25km / 0.16 miles

GPS :52.510011, 13.429745

Currently, close to our hotel

Tour of the Television Tower, Berlin

From 01/01/2019 to 31/12/2019

At 1.8 km

Original Bauhaus

From 06/09/2019 to 27/01/2020

At 2.2 km

Altes Museum in Berlin, UNESCO heritage, visit

From 01/01/2010 to 31/12/2019

At 2.3 km

Berlin Cathedral, visit

From 01/01/2019 to 31/12/2019

At 2.3 km

The Bode Museum, Berlin, visit

From 01/01/2010 to 31/12/2019

At 2.3 km

Museum of German History, Berlin, visit

From 01/01/2010 to 31/12/2019

At 2.4 km

Old National Gallery, Berlin

From 01/01/2010 to 31/12/2019

At 2.4 km

Tour of the Pergame Museum, Berlin

From 01/01/2010 to 31/12/2019

At 2.4 km

Classic Open Air 2019

From 04/07/2019 to 08/07/2019

At 2.6 km

Schönhausen Palace, Berlin, UNESCO heritage, visit

From 01/01/2019 to 31/12/2019

At 7.8 km

Our accommodations

Your restful night's sleep is important to us! All 242 rooms are soundproofed, air conditioned and have Sweet Bed by ibis beds for the ultimate in sleeping comfort. A TV with a wide range of Sky channels will keep you entertained. Have fun!

Standard Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds

  • Max. number of persons: ‌2
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Family Room for 3 people with 1 double bed and 1 sofa bed or 3 single beds

  • Max. number of persons: ‌3
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 single bed

  • Max. number of persons: ‌1
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Romy: The golden 1920s/Double Room

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Mario: Baumberge/Double Room

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Jennifer and Veronique: Ladies' Room/Double Room

  • Max. number of persons: ‌4
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Romy: East Side Gallery/Double Room

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Daniel: Bali/Double Room

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with a double bed (63 in x 79 in) and view of the River Spree.

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Family Room for up to 4 people, new sleep-easy concept

  • Max. number of persons: ‌4
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Even among the nightlife spots of Berlin, only a few places stay open as long as our 24-hour bar: We serve snacks, crispy paninis, drinks and refreshments around the clock. Now with live sporting events on Sky!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Berlin Ostbahnhof

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,219 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,091 reviews

Relaxed

Customer review rating 4.4/5

Anonymous Friends - 18/06/2019 AccorHotels certified review

Location was very suitable, we liked both the room and service

Two nights in Berlin

Customer review rating 4.4/5

Paul Couples - 16/06/2019 AccorHotels certified review

A nice stay in a nice hotel. Not sure about the air-conditioning though - it didn’t seem to cool the room on any of the settings. Awful scrambled eggs (not egg) at breakfast

basic but functional

Customer review rating 4.4/5

Mark N. Couples - 13/06/2019 AccorHotels certified review

ok. nothing special. rooms were some of the most basic ive ever stayed in. no room facilities whatsoever. Alot of money for what we got.

Embarrassing and Frustrating

Customer review rating 4.4/5

Stephanie Couples - 12/06/2019 AccorHotels certified review

I paid for a river view room and got one that was on an entirely different side of the hotel; needless to say, there was no river view. We were so exhausted that it wasn't worth packing up and moving all our bags again or trying to get the girl at the front desk to understand what we wanted. This makes your staff look incompetent since I'm assuming that your management wouldn't *purposely* be trying to rip its guests off. In the morning, we went down to breakfast and waited around trying to figure out if we needed to sign in with someone to verify that we had paid for it in advance. After awkwardly standing in the doorway for a solid few minutes, we saw there was a clipboard with names sitting near the entrance. We found ours and crossed it off, then halfway through getting our food we were confronted by a very annoyed woman who had just showed up... apparently we were supposed to wait for her to come back from wherever she disappeared to. If you're *that* short-staffed, perhaps consider a sign telling people to wait for your missing employees. We also paid for late checkout when we booked our stay since our flight was in the evening, but still managed to have someone on the cleaning staff unlock our door and walk in without knocking. She probably saw some things she didn't want to see & embarrassed both me and my partner. Again, stop making your staff seem incompetent; figure out how to better keep track of when people are checking out and try having your cleaning staff at least knock first. I was hoping to find somewhere convenient and welcoming (not that tall of an order, let's be real) and this experience convinced me to never stay at your hotel again. We're already planning a trip back to Berlin, but we'll be finding somewhere else to stay.

Good

Customer review rating 4.4/5

Stephen C. Solo - 06/06/2019 AccorHotels certified review

Nice clean rooms, handy to transport and Berlin city area, reasonable price

Great place to stay, near station, everything you need available in the hotel

Customer review rating 4.4/5

A.m.e. S. Business - 06/06/2019 AccorHotels certified review

The room was big enough. Everything you need is available. Very nice to be able to use a safe at the reception, free of charge! Very good breakfast. There is one thing that could be optimized: the room was very hot! You cannot open the window because of the very noisy street.

Loud dusty and nothing special

Customer review rating 4.4/5

Hakan H. Friends - 04/06/2019 AccorHotels certified review

I checked in expecting a decent room for a platinum customer. I was given a tiny room that was very dusty facing 2 very busy roads. I couldn’t sleep both nights because of road noise. I had to wake up scratching because of the dust in the room. I usually get upgrades and decent rooms in other Accor hotels however ibis never fails to disappoint for some reason.

A pleasant and uneventful stay

Customer review rating 4.4/5

Peter M. Families - 03/06/2019 AccorHotels certified review

My experience was quite satisfactory. I don't really have strong feelings about any specific aspect of the stay, but all the essentials were competently accounted for. I arrived very tired a few hours early on my flight from the Far East, and I appreciated the hotel's willingness to let me check in early.

Customer review rating 4.4/5

Nanda A. Business - 03/06/2019 AccorHotels certified review

Overall ok, but there were a few things that could be improved, eg: - prior to my trip I checked in online, but when I arrived they couldn't find my details and asked me all the same questions as in the online check-in. The receptionist looked very unexperienced. - at my departure I asked for a taxi. the receptionist promised that the taxi would be there in 4 min. After 10 min still no taxi. I had to ask again to book a taxi. It could be that this was beyond the control of the receptionist, but he could have paid more attention to it

Wonderful hotel close to most emenitiesMy stay was

Customer review rating 4.4/5

Alice T. Solo - 02/06/2019 AccorHotels certified review

My stay was enjoyably I had a room that faced the river so each time I woke up I see water from the 5 th floor of where my room was located. The sheets and bed were clean and comfortable. I loved the breakfast self service and it covered what one would need for English breakfast and more. The taxis were very close by if ordered by the hotel it too 5 to 10 minutes to arrive at the front door I did enjoy the 3 days stay in a twin bedroom.

Met expetations

Customer review rating 4.4/5

Jonathan G. Business - 31/05/2019 AccorHotels certified review

Good, nice room and friendly welcoming staff

Again there, again fully satisfied

TripAdvisor rating 4.0/5

SA133 Business - 29/05/2019 TripAdvisor review

I strongly recommend this hotel for any stay in Berlin. Every aspect deserved the highest note. Clean nice rooms, very kind personel (greatly appreciated!), yummy breakfast, close distance to the railway station...

Very Good Hotel

Customer review rating 4.4/5

Martin T. Solo - 22/05/2019 AccorHotels certified review

Very nice staff, great breakfast, quiet comfortable room

One of my favourrite Ibis hotels

Customer review rating 4.4/5

Neil D. Business - 02/05/2019 AccorHotels certified review

I have stayed here many times over several years and have always enjoyed my visit. Excellent, friendly staff. Conveniently situated between "east" and west", the only snag being the road-crossing from Bahnhof to hotel......

Dear Neil, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager
Customer review rating 4.4/5

Felicity N. Business - 29/04/2019 AccorHotels certified review

We were very disappointed that while we had booked a family room we got a tiny room with one bed and a fold out couch. It was crowded and not very comfortable. In addition, the breakfast was very expensive.

Dear Felicity N., Thank you for taking the time to tell us about your experience at the ibis Berlin Ostbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romy Schwarz - Assistant Manager

bumpy arrival

Customer review rating 4.4/5

Du… Business - 28/04/2019 AccorHotels certified review

hello, i had made a reservation to stay at the ibis hotel and unfortunately, when i had arrived the reservation was cancelled. i had not known that it would be cancelled after 7 pm, causing me much confusion and discomfort as i had just arrived from abroad. the reservation was not found, and only after i arrived and opened my email i saw that ibis cancelled my reservation. the host at the desk said i was lucky and that there is a room...which i don't know if that was true or not since i had arrived four hours after the reservation was "cancelled". the host then proceeded to book the hotel at a higher rate than i was quoted and that was even quoted outside of the hotel. he quoted 88 euro a night with breakfast, outside it said 86 and i was originally quoted 82 as i was part of a group that reserved several rooms. i had to negotiate the cost and then had to eventually give up the breakfast to stay on budget. in the room there was no hot water kettle and no refrigerator, which i thought was a basic amenity in hotels. the room itself was nice and convenient- thank you for that :)

Dear Mrs. H., thank you for taking your time to answer our survey. We feel sad that you felt uncomfortable. We have to investigate why our employee was not able to find your reservation properly. The reservation and the given price was guaranteed until 7 p.m. After that the daily price is valid. The price you saw outside is without breakfast. It is our endeavor to make your stay as pleasant as possible. And it is always a disappointment if any guest isn’t completely satisfied. We would look forward to welcome you as our guest again, with kind regards - René Basse - Front Office Manager

Helpful staff, great breakfast selection, clean, comfortable and close to transport

Customer review rating 4.4/5

Anonymous Friends - 27/04/2019 AccorHotels certified review

See above

Dear Roslyn M., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Quiet No-Fuss Compfort

TripAdvisor rating 4.0/5

sojourner11 Solo travel - 27/04/2019 TripAdvisor review

I more or less knew what to expect having stayed at an Accor Hotels premise before. I chose this location for convenience for an event I was attending. The regular room with double I was in was basic but clean and comfortable. Staff had also made sure I was on the quieter side of the hotel as I requested. The hotel is well-maintained and staff are friendly and helpful. The proximity to public transport is also a bonus.

Cost performance ratio

Customer review rating 4.4/5

Anonymous Business - 26/04/2019 AccorHotels certified review

Satisfied with the mentioned ratio. Also the breakfast was well enough. Minus was the noise park in front of the hotel.

Dear Marco V., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Quiet comfort

Customer review rating 4.4/5

Mattie V. Solo - 25/04/2019 AccorHotels certified review

The room was clean and the bed comfortable. The sign in/out process was easy and straightforward. No fuss no muss experience, just as I prefer.

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