Hotel - ibis Berlin Ostbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Berlin Ostbahnhof Hotel

4.0/5 1,067 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
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Hotel location

Our rooms

Your restful night's sleep is important to us! All 242 rooms are soundproofed, air conditioned and have Sweet Bed by ibis beds for the ultimate in sleeping comfort. A TV with a wide range of Sky channels will keep you entertained. Have fun!

  • 242 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • 18 family rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,936 reviews

Our guest reviews for ibis Berlin Ostbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,067 reviews
Roxane S. Couples - 11/03/2019 AccorHotels certified review
« Perfectly situated, wonderful view on the radio tower. »

We enjoyed our stay. The hotel is perfectly situated and we enjoyed the wonderful view on the radio tower. We took the breakfast one day and it was really good, lot of choices and fresh minute-made waffles! The only negative point would be the decoration in the room (looks a bit old). However the bed was confortable and we enjoyed quite nights. I recommand !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roxane, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - assistant manager

Antonis Friends - 03/03/2019 AccorHotels certified review
« great »

it was a lovely 3-night stay at ibis Berlin Ostbahnhof.

M. Business - 09/02/2019 AccorHotels certified review

Alles ok!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr M., wir danken Ihnen vielmals für Ihre Rückmeldung zu Ihrem Aufenthalt im ibis Berlin Ostbahnhof. Über Ihre positive Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Romy Schwarz - Direktionsassistentin

Anonymous Solo - 31/01/2019 AccorHotels certified review
« comfortable room and well-stocked breakfast, good value »

excellent welcome on entry to hotel. bedroom adequate and bed comfortable. breakfast buffet selection good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanna D., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Simina C. Couples - 29/01/2019 AccorHotels certified review
« Good experience for the money paid »

Very small room, but clean. Good breakfast, friendly and helpful employees. Overall good stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simina C., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Business - 21/01/2019 TripAdvisor review
« Very convenient, wonderful staff »

The hotel is located conveniently near a main train station, so from there you can reach anywhere in Berlin; plus, the staff is really cool and helpful, the breakfast is very good for the price and the rooms are the best Ibis offer - clean, reasonable space and very easy to use. quite near is the largest section of the Berlin wall still standing and also the famous Kreuzberg.

Callum G. Solo - 19/01/2019 AccorHotels certified review
« Comfortable room, friendly and helpful staff, convenient location and good value for money. »

The hotel was in exactly the right location, just opposite the station, as I had just come from the airport and was taking a train the next day. Booking, checking in and checking out were quick and easy and the staff at reception were very friendly and welcoming. The room and bed were comfortable. I didn’t use any other services as I arrived late at night and left the next morning.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Business - 17/01/2019 TripAdvisor review
« Practical place for practical purposes »

As a short-stay business traveller with something of a penchant for themed rooms, I can recommend this one. The hotel is well located, next to one of the city's transport hubs, and not far away from important tourist attractions as well

Mario G. Families - 31/12/2018 AccorHotels certified review
« Pleasant »

Value for money, I enjoy the Ibis brand, however the daytime staff was not the friendliest. This was unlike our previous experiences.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback and an honest feedback regarding the service. I will share your comments with our team and we will talk about the attitude at the front office for sure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Hubert K. Business - 21/12/2018 AccorHotels certified review
« My visit on December 11, 2018, Room 113 »

I am a frequent worldwide traveler and after a long time I visited again an IBIS Hotel. This was the first time I was given a hotel room in which the TV was not in operation. Other than that the room was okay. Breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr Dr. Köster, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Berlin Ostbahnhof die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Wir haben im gesamten Hotel die TV-Geräte ausgetauscht. Nun können unsere Gäste auf einem größeren TV-Gerät fernsehen und sogar Smart-View mit dem eigenen Handy oder Tablett nutzen. Dass Ihnen dies nicht mitgeteilt wurde und Sie dadurch keinen funktionerenden Fernseher in Ihrem Zimmer hatten, tut uns leid. Die Hotels der Marke Ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Romy Schwarz - Direktionsassistentin

Anonymous Couples - 15/12/2018 AccorHotels certified review
« It went smooth and we had a quiet room. »

We enjoyed our room. The only thing we missed was a watercooker.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. M., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. A cettle is available for an extra charge of €10,00 per day. You just have to ask the front office, they will assist you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Shane Couples - 14/12/2018 AccorHotels certified review
« Not happy one bit »

Where to start... asked for a room away from the lifts not done! Had to change room to only find out that the room has no working air conditioner so had to move room again to find that this room had two single beds so ended up sleeping in bed separate. The staff did not seem to care at all. One staff member in particular was so rude to me one night at the bar he actually shouted at me because I told him not to be so rude with how he was talking to me. Not happy at all I will never stay in another one of your hotels again I will not be spoken to like that ever by anyone, absolutely not customer service whatsoever I’m absolutely appalled by his behaviour and the lack of care from the staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. F., Thank you for taking the time to tell us about your experience at the ibis Berlin Ostbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all I am so sorry that you changed the rooms that often. Our staff is usually adequately trained in hospitality and guest satisfaction. Rest assured that we have talked to the mentioned employee and have acted accordingly. Our employees reflecting our hotel and for this reason we can not tolerate such misconduct. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romy Schwarz - Assistant Manager

David Solo - 12/12/2018 AccorHotels certified review
« Great location, good food and excellent staff »

This was the first time I had stayed in the former East Berlin, and it offers a diffrerent perspective to this great city. The views over the river Spree are delightful, and it is so close to Ostbahnhof for the S-Bahn. Breakfasts were great. The staff were efficient and helpful, and gave good advice when a train strike was likely to be problematic for my journey home. Luckily, I managed my "Escape from Berlin" by train with relative ease, and would like to thank the staff for the assistance in understanding the local news.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David W., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And of course, we hope there will be no train problems :) Sincerely, Romy Schwarz - Assistant Manager

Sergei Solo - 12/12/2018 AccorHotels certified review
« exellent »

always fine

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. V., We always very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. Thank you again for your bookings and for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy new Year! Sincerely, Romy Schwarz - Assistant Manager

Colin Families - 11/12/2018 AccorHotels certified review
« Conveniently situated Hotel close to City centre and good transport links »

We have stayed here on several occasions whilst visiting Family who live nearby, hotel is clean and rooms are basic but what you would expect for the money, bed was a bit uncomfortable on this trip but still managed a good nights sleep. Breakfast has a good choice although something should be done to ensure that hot food is kept hot, plenty of choices for a continental breakfast. Most staff were very helpful although some were a bit abrupt but not rude. We stayed 4 nights on this trip and would quite happily stay again in the future

Our hotel has responded to the review
Our hotel has responded to the review

Dear Colin, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are thankful about the information you gave us and we will talk intern about the points for sure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Solo travel - 10/12/2018 TripAdvisor review
« first time at this property »

once again, location is everything for me. one hundred meters or so for Trains, S Bahn and other transportation. As a Platinum member of Le Club Accor Hotels, I was treated very well and enjoyed all the hospitality.

Joe Friends - 09/12/2018 AccorHotels certified review
« Very happy, will always come back! »

This was my 4th time staying at the Ostbahnhof Ibis hotel in Berlin. The hotel is clean, the staff are friendly and the rooms are comfortable. It is by no means luxury, but for a city break it serves as the perfect base to rest your head before another busy day of galavanting! As I say I come every year for the Berlin Christmas markets and will continue to use Ibis Ostbahnhof! Thanks guys!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joe, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your regularly reservations and for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy New Year, Romy Schwarz - Assistant Manager

Anonymous Friends - 30/11/2018 AccorHotels certified review
« Good hotel with few issues »

Hotel was good overall. Location, friendliness of majority of the staff (except few), food& drinks, classic Ibis architecture and elevator use (speedy and not very busy) were positive aspects. Some rude attitude from just one cleaning staff (she was old), no careful cleaning of toilets, placement of electric outlets in the room (there wasn’t any near one single bed), no place to put your belongings near one single bed, no water heater and tea (they were generally available in other Ibis hotels) are negative ones.

James M. Solo - 28/11/2018 AccorHotels certified review
« Mr »

The hotel was very clean and tidy, the staff were very helpful.

David S. Solo - 26/11/2018 AccorHotels certified review
« I enjoyed a peaceful and quit 3 night stay and was able to relax and enjoy all my time in the hotel. »

Relaxing, peaceful and all the staff were extremely helpful at all times.

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