Hotel - ibis Berlin Ostbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Berlin Ostbahnhof Hotel

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4.0/5 997 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • Fiber optic technology provides the highest possible speed of Internet connection. (Paying)
  • Parking  (Nearby)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed 8  EUR
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Polish
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Your restful night's sleep is important to us! All 242 rooms are soundproofed, air conditioned and have Sweet Bed by ibis beds for the ultimate in sleeping comfort. A TV with a wide range of Sky channels will keep you entertained. Have fun!

  • 242 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • 6 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating Based on 1,193 reviews

Our guest reviews for ibis Berlin Ostbahnhof

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 997 reviews
TripAdvisor review
Business - 17/06/2018
« Lovely hotel, but needs a little tic »

Usual Ibis comfort. Staff are lovely. Hotel is a little tired, but clean and comfy nevertheless. Although it’s a bit out Of the way, I was able to get around fairly quickly by taxi. For the cost of a room, this place is wonderful! All in all, a good stay.

AccorHotels certified review
Guil Business - 11/06/2018
« Not happy at ok with the welcole »

Hi I send you an email as I was not hapy with the guy who welcome me and he refuse to give me his name p Provide insult against me Thats’or Acceptabme

AccorHotels certified review
Anonymous Couples - 03/06/2018

Satisfactory, friendly helpful staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adele, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - assistant manager

AccorHotels certified review
Chloe Friends - 29/05/2018
« Great »

My stay was very good. No complaints apart from the sockets in some of the rooms were faulty at times but staff were pleasant and always willing to help.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chloe, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - assitant manager

AccorHotels certified review
J. H. Solo - 25/05/2018

Allet prima !!

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr H., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Berlin Ostbahnhof. Über Ihre positive Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Romy Schwarz - Direktionsassistentin

TripAdvisor review
SA133 Business - 22/05/2018
« Perfect place to stay in Berlin »

I am fully pleased. The location is very good, very close to the Berlin Ostbahnhof station. Rooms are clean and nice, people working at the hotel are very kind, I am also glad with the breakfast. If I come to Berlin again, I will certainly choose this hotel again.

AccorHotels certified review
Andrew W. Business - 21/05/2018
« An efficiently run hotel with clean and comfortable surroundings »

This hotel illustrates the best way to run a hotel. The rooms and the common areas were always spotlessly clean. The breakfast was efficiently run, with the plates and bowls of food being replaced often before they ran out; the food was good, with excellent selection of breads and a good fruit salad every day. The room was comfortable and clean--the duvet and other linens were good and freshly replaced. The staff was helpful and friendly. A good experience, especially since I was staying for two weeks.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Woolley, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

AccorHotels certified review
Alexandra T. Couples - 14/05/2018
« Could not have been better »

Excellent friendly service. Clean room with a view (as I had asked for), clean bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexandra, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

AccorHotels certified review
Ginta Solo - 13/05/2018
« good as always »

This is not my first visit, but as always a good Ibis quality. Nice atmosphere for breakfast. The napkin bag in the bathroom would be very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GINTA ZAGORSKA, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

TripAdvisor review
Couples - 11/05/2018
« Great location »

Great location, easy access for airport and public transport. Also easy walking distance to many locations. Hotel staff friendly and helpful. Bagage storage for early arrival. Spacious rooms. Would certainly stay again.

AccorHotels certified review
Pawel Business - 07/05/2018
« Perfect »

All in perfect order!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pawel, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

TripAdvisor review
Family - 07/05/2018
« Good location, poor cleaning »

The room was big enough for 3 adults. Bathroom was very big, but as it was for disabled people with an open shower most part of the floor was wet each time we took shower. Breakfast was repetitive, way too expensive for its quality, although they do have good waffles. Our room was not cleaned properly. On one day the beds were not done. On two occasions we left some garbage to be thrown away next to the garbage bin, but it was left there. There is only a small garbage bin in the bathroom, nothing in the room which is a disadvantage as well. Our room was on first floor facing the street and a bar/club/beach area and so it was noisy during the day, and very noisy at night even with windows closed. Also there were some hotel lights that were shining directly into our window and the curtains had to be closed all night. The only advantage of the hotel is its location, very close to the train station which makes it easy to reach any place in Berlin. All in all we would not stay there again.

AccorHotels certified review
Anonymous Business - 04/05/2018
« Excellent location but uncomfortable bed »

Overall good value for money. No problems with the service. The only thing that consistently bugs me is that the mattresses are somewhat on the hard side, making it impossible to sleep through the night in one go.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gregor, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Maybe you should try a double bed instead of a twin bed next time. Normally our beds are really soft and comfortable - the beds are called "Sweet bed by ibis". Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

AccorHotels certified review
Bruno Friends - 03/05/2018
« week end a Berlino »

positiva

Our hotel has responded to the review
Our hotel has responded to the review

Signor S., Desideriamo ringraziarla per gli apprezzamenti espressi a seguito del suo soggiorno presso ibis Berlin Ostbahnhof. E’ con grande piacere che riceviamo i suoi complimenti. Non mancheremo di condividere i suoi commenti con tutta la nostra equipe. La sua soddisfazione è la migliore ricompensa per il nostro personale che lavora giorno dopo giorno per offrire un servizio impeccabile. In attesa di accoglierla nuovamente, Signora/ Signor le porgiamo cordiali saluti. Romy Schwarz - Assistant Manager

AccorHotels certified review
Anonymous Friends - 27/04/2018

Very good breakfast and comfortable bed and pillow.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gabriella, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

AccorHotels certified review
M A. W. Families - 11/04/2018
« nice stay »

good to be there

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

AccorHotels certified review
Neil D. Business - 11/04/2018
« one of my favourite Ibis hotels »

As ever I enjoyed my time at your hotel. The score of 9 is because of the inconvenience of the position in relation to the Ostbahnhof

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neil, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

AccorHotels certified review
Anonymous Couples - 09/04/2018
« Good value for money »

Hotel is located near Berlin Ostbahnhof, is very quiet and clean. Not so big, but enough for my needs. Would have appreciated tea and coffe facilities in room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Vallese, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We offer the opportunity to do a reservation for a Superior room in our hotel. In this rooms you will find coffee & tea making facilities and you have a river view. Maybe you try it next time :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

AccorHotels certified review
Anonymous Business - 13/03/2018
« Just one remark »

As a somewhat of a regular in this hotel, I particularly appreciate its location for my short business stays. Nevertheless, this time round I have to point out that there has been no warm water in the shower (unlike the basin). Apart from that one nit-pick (admittedly annoying in March) however, I have been as satisfied as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pawel Kaleta, Thank you for taking the time to tell us about your experience at the ibis Berlin Ostbahnhof. I am sorry that your experience regarding the cold water was bad; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romy Schwarz - Assistant Manager

AccorHotels certified review
Dulcy Friends - 04/03/2018
« Great stay, not much to complain »

I only stayed for one night and didn’t spend much time in the hotel, but I am very satisfied with my stay. Checking-in and out went smoothly, the room was very clean en tidy, the bed and shower were up to standards. Only thing might be the airconditioning, that didn’t seem to work properly, so it was very warm in the room. But apart from that, no complaints, good hotel, good location and a good price!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dulcy, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mario V. - guest relation

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