Hotel - ibis Berlin Ostbahnhof
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Berlin Ostbahnhof Hotel

4.0/5 1,023 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Nearby)
    • Public indoor parking (Nearby)
    • Bus/coach parking area (Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping  (Nearby)
    • Gift shop/newspaper shop (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Other sports activities
    • Bicycles rental (Nearby)
    • Bike rack facilities
    • Bowling (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Self service business centre
See all services

Hotel location

Our rooms

Your restful night's sleep is important to us! All 242 rooms are soundproofed, air conditioned and have Sweet Bed by ibis beds for the ultimate in sleeping comfort. A TV with a wide range of Sky channels will keep you entertained. Have fun!

  • 242 rooms
  • 100% non-smoking hotel
  • 14 rooms for people with reduced mobility
  • 18 family rooms
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Smoke alarm in room
    • Emergency info in rooms
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,410 reviews

Our guest reviews for ibis Berlin Ostbahnhof

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,023 reviews
Business - 13/09/2018 TripAdvisor review
« Good location, friendly staff »

This hotel is very good, at least from my perspective of a short-time business traveller. It is rather modern and, being located near one of the main train stations in the city, it offers good value for money

Marj H. Couples - 08/09/2018 AccorHotels certified review
« Comfortable, quiet hotel close to a train station and serving a fabulous breakfast. »

The room was clean and the double bed was very comfortable. We booked a room with a view of the Spree which we could see only between the buildings beside the river, but we had a good view of the TV tower which was lit up at night. We had to ask at reception for our kettle and cups. It seems that they are not standard in every room. The breakfast was amazing with a huge choice of rolls, meat, cheese, yoghurts, cereals, fruit etc. and even a waffle maker. The station and East Side gallery were 5-10 mins walk away and our City Circle hop-on/hop-off bus stopped outside the station.

Franc Couples - 27/08/2018 AccorHotels certified review
« Gut »

Gut

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr N., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Berlin Ostbahnhof. Über Ihre positive Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Romy Schwarz - Direktionsassistentin

A. C. Couples - 22/08/2018 AccorHotels certified review
« Ok but some of the infrastructure needs updating »

Overall it was just about as expected. However, on arrival we found the room to be excessively hot and the air-conditioning to be ineffective. For the first night we were offered a fan and managed to change the room the next day after several false starts. There is a critical difference between the 2 different parts of the building such that when we were given a room in the newer part of the hotel it was fine. There was confusion in that the maid did not replenish the tea and coffee in the room. On a VERY positive note the reception and bar staff were very helpful and really pulled out all the stops to resolve the issues that we had.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C. A., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Additionally I am very happy that the problem during your stay has been solved as soon as possible to make your stay more comfortable. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Paul Q. Families - 20/08/2018 AccorHotels certified review
« Mr »

On the whole good. But the cleaners didn't notice soaps and toliet paper were close to running out so had to go to reception to get these.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul Q., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive good feedback. I already talked to the roommaids to have a look at all bathroom accessories. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Kevin Couples - 14/08/2018 AccorHotels certified review
« Strange room decor and a squeaky bed »

Typical Ibis hotel, we stayed in an upgraded myRoom "Bali" which was not worth the extra, odd and pointless decor. A very squeaky bed that needs replacing. The room was clean and tidy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. I will share your comments with our team. And we will check the bed in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Bradley Solo - 09/08/2018 AccorHotels certified review
« Clean, comfortable budget »

Room was clean, bathroom and shower clean. Great location - staff was a mixed bag. Check in was OK but breakfast staff were rude and intent on ensuring you finished breakfast before 10am. If you arrived at 9:55 you have 5 minutes before they pack away the things - a little extreme when guests pay 11 euro (EXPENSIVE!) Also, cleaning staff do not honor the "do not disturb" sign and enter the room early - 8:30am!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. E., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. Thank you for your comments regarding the breakfast ans the breakfast staff and the roommaids. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Jwbakke Friends - 07/08/2018 AccorHotels certified review
« Mr »

Nice staff, ok rooms but very bad AC. I asked about the AC upon check in and the answer was that it worked badly in the summer heat

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Adam Friends - 06/08/2018 AccorHotels certified review

Basic and no fuss

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adam O., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Ingrid Families - 06/08/2018 AccorHotels certified review
« Slept very well! »

The hotel was easy to find, however due to our late arrival the area was not that pleasant around midnight. The receptionist was professional and we got our room very quickly. The bed was very comfortable and I slept very well. My back is very sensitive to hard matresses but Ibis matress was just right for me. The breakfast had no discount for adolescents and I found it too expensive so we did not have breakfast at the hotel. Due to the location, the comfy bed and the price I would say it is good value for the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Irene C., Thank you for taking the time to tell us about your experience at the ibis Berlin Ostbahnhof. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romy Schwarz - Assistant Manager

Reijo T. Couples - 03/08/2018 AccorHotels certified review

Very nice hotel and staff was helpful. Surroundins around hotel not that great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Reijo T., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Kennedy Families - 02/08/2018 AccorHotels certified review
« Good hotel, good location »

We were completely satisfied with our short day at this hotel. The hotel is located directly across from the train station "Ostbahnhof", which was very convenient. The man working at the front desk was also very helpful and friendly.

Adam S. Couples - 31/07/2018 AccorHotels certified review
« great stay »

everything worked perfectly, best location

Family - 31/07/2018 TripAdvisor review
« No air con at the hottest day in Berlin - sweating all night »

No air condition on the first night at one of the hottest day in Berlin. We got a Euro 10 voucher on the next day. Thanks, Simple hotel in a good location, just a place to sleep. Ostbanhnhof station just opposite. Go to the Jamaican bar area next door, fun place.

Ying Families - 22/07/2018 AccorHotels certified review
« very bad wifi »

it is almost not accessible as the wifi signal is very weak and keep disconnecting every now and then.

Nick Friends - 20/07/2018 AccorHotels certified review
« Okay »

Some staff had a bad attitude. Bedding was not clean and pillows were unsupportive.

Janice A. Couples - 16/07/2018 AccorHotels certified review
« Fine, straightforward »

As above.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janice, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

David Couples - 16/07/2018 AccorHotels certified review
« Fully satisfied our requirement »

Quiet comfortable room. Fully satisfied our requirement for convenient S-bahn access to Schoenefeld, Ostbahnhof and Mitte.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant manager

Anonymous Business - 03/07/2018 AccorHotels certified review
« Clean, simple room. Quiet. »

Everything was OK. A safe in the room would be nice. And a fitness center.

Our hotel has responded to the review
Our hotel has responded to the review

Sehr geehrter Herr K., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im ibis Berlin Ostbahnhof. Über Ihre positive Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Gern können Sie bei uns am Empfang kostenfrei einen Safe mieten. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Romy Schwarz - Direktionsassistentin

David H. Friends - 20/06/2018 AccorHotels certified review
« No Complaints »

Always stay here when in Berlin. Everything clean, constant hot water, very good breakfast. Wi-fi works. No complaints

Our hotel has responded to the review
Our hotel has responded to the review

Dear David, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

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