ibis Berlin Ostbahnhof Hotel 2 stars

TripAdvisor rating 4.0/5 1,071 reviews
ibis Berlin Ostbahnhof
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Hotel extras

  • 24-hour hotel bar with drinks and snacks

  • Situated in the heart of Berlin, right on the banks of the River Spree

  • 164 yards (150 m) to the S-Bahn (city rail) and 1640 yards (1500 m) to Alexanderplatz

  • East Side Gallery is 656 yards (600 m) away

  • Mercedes-Benz Arena is a 15-minute walk away

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Dry cleaning / Ironing
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Leisure and activities
  • Other sports activities
Business services
  • Self service business centre

Hotel location

ibis Berlin Ostbahnhof

An der Schillingbrucke 2
10243
berlin
germany

Tel: +4930257600

Fax: (+49)30/25760333

Contact email

Check-in from 15h00

Check out up to 12h00

  • S-BAHN :   S3, S5, S7, S9, Ostbahnhof

  • By plane

    BERLIN SCHOENEFELD At 18km / 11.18 miles

  • By plane

    BERLIN TEGEL At 13km / 8.08 miles

  • By plane

    TEMPELHOF At 4.83km / 3 miles

  • By car

    A10 BERLINER STADTRING At 12km / 7.46 miles

  • By car

    A100 STADT AUTOBAHN At 12km / 7.46 miles

  • By car

    A113 STADT AUTOBAHN At 18km / 11.19 miles

  • By train

    OSTBAHNHOF At 0.25km / 0.16 miles

GPS :52.510011, 13.429745

Our accommodations

Your restful night's sleep is important to us! All 242 rooms are soundproofed, air conditioned and have Sweet Bed by ibis beds for the ultimate in sleeping comfort. A TV with a wide range of Sky channels will keep you entertained. Have fun!

Standard Room with 1 double bed

  • Max. number of persons: x2
  • Area: From 15
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 2 single beds

  • Max. number of persons: x2
  • Area: From 14
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Family Room for 3 people with 1 double bed and 1 sofa bed or 3 single beds

  • Max. number of persons: x3
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 single bed

  • Max. number of persons: x1
  • Area: From 12
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Romy: The golden 1920s/Double Room

  • Max. number of persons: x2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Mario: Baumberge/Double Room

  • Max. number of persons: x2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Jennifer and Veronique: Ladies' Room/Double Room

  • Max. number of persons: x4
  • Area: From 21
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Romy: East Side Gallery/Double Room

  • Max. number of persons: x2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

MyRoom by Daniel: Bali/Double Room

  • Max. number of persons: x2
  • Area: From 15
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Superior Room with a double bed (63 in x 79 in) and view of the River Spree.

  • Max. number of persons: x2
  • Area: From 15
  • Views: River side *

* Subject to availability

  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Family Room for up to 4 people, new sleep-easy concept

  • Max. number of persons: x4
  • Area: From 21
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Even among the nightlife spots of Berlin, only a few places stay open as long as our 24-hour bar: We serve snacks, crispy paninis, drinks and refreshments around the clock. Now with live sporting events on Sky!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Berlin Ostbahnhof

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

2,012 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,071 reviews

Practical place for practical purposes

TripAdvisor rating 4.0/5

TridentE6 Business - 18/04/2019 TripAdvisor review

As a frequent short-time business traveller (although I would say that the following would also apply to tourists) I appreciate this hotel especially for its location as well as the efficiency of its staff

great

Customer review rating 4.4/5

Sara Families - 11/04/2019 AccorHotels certified review

everything was as expected

Dear Sara M., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Good hotel with friendly staff

Customer review rating 4.4/5

Anonymous Families - 17/03/2019 AccorHotels certified review

Friendly staff on reception who could all speak English. Reasonable size twin room with view towards city centre

Dear Abigail, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Perfectly situated, wonderful view on the radio tower.

Customer review rating 4.4/5

Roxane S. Couples - 11/03/2019 AccorHotels certified review

We enjoyed our stay. The hotel is perfectly situated and we enjoyed the wonderful view on the radio tower. We took the breakfast one day and it was really good, lot of choices and fresh minute-made waffles! The only negative point would be the decoration in the room (looks a bit old). However the bed was confortable and we enjoyed quite nights. I recommand !

Dear Roxane, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - assistant manager

great

Customer review rating 4.4/5

Antonis Friends - 03/03/2019 AccorHotels certified review

it was a lovely 3-night stay at ibis Berlin Ostbahnhof.

Dear Mr. B., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager
Customer review rating 4.4/5

M. Business - 09/02/2019 AccorHotels certified review

Alles ok!

Sehr geehrter Herr M., wir danken Ihnen vielmals für Ihre Rückmeldung zu Ihrem Aufenthalt im ibis Berlin Ostbahnhof. Über Ihre positive Bewertung freuen wir uns sehr. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung. Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit herzlichen Grüßen Romy Schwarz - Direktionsassistentin

comfortable room and well-stocked breakfast, good value

Customer review rating 4.4/5

Anonymous Solo - 31/01/2019 AccorHotels certified review

excellent welcome on entry to hotel. bedroom adequate and bed comfortable. breakfast buffet selection good

Dear Susanna D., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Good experience for the money paid

Customer review rating 4.4/5

Simina C. Couples - 29/01/2019 AccorHotels certified review

Very small room, but clean. Good breakfast, friendly and helpful employees. Overall good stay.

Dear Simina C., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Very convenient, wonderful staff

TripAdvisor rating 4.0/5

pedrolI1290JL Business - 21/01/2019 TripAdvisor review

The hotel is located conveniently near a main train station, so from there you can reach anywhere in Berlin; plus, the staff is really cool and helpful, the breakfast is very good for the price and the rooms are the best Ibis offer - clean, reasonable space and very easy to use. quite near is the largest section of the Berlin wall still standing and also the famous Kreuzberg.

Comfortable room, friendly and helpful staff, convenient location and good value for money.

Customer review rating 4.4/5

Callum G. Solo - 19/01/2019 AccorHotels certified review

The hotel was in exactly the right location, just opposite the station, as I had just come from the airport and was taking a train the next day. Booking, checking in and checking out were quick and easy and the staff at reception were very friendly and welcoming. The room and bed were comfortable. I didn’t use any other services as I arrived late at night and left the next morning.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Practical place for practical purposes

TripAdvisor rating 4.0/5

TridentE6 Business - 17/01/2019 TripAdvisor review

As a short-stay business traveller with something of a penchant for themed rooms, I can recommend this one. The hotel is well located, next to one of the city's transport hubs, and not far away from important tourist attractions as well

Pleasant

Customer review rating 4.4/5

Mario G. Families - 31/12/2018 AccorHotels certified review

Value for money, I enjoy the Ibis brand, however the daytime staff was not the friendliest. This was unlike our previous experiences.

Dear Mr. G., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback and an honest feedback regarding the service. I will share your comments with our team and we will talk about the attitude at the front office for sure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

My visit on December 11, 2018, Room 113

Customer review rating 4.4/5

Hubert K. Business - 21/12/2018 AccorHotels certified review

I am a frequent worldwide traveler and after a long time I visited again an IBIS Hotel. This was the first time I was given a hotel room in which the TV was not in operation. Other than that the room was okay. Breakfast was very good.

Sehr geehrter Herr Dr. Köster, wir danken Ihnen vielmals, dass Sie sich nach Ihrem Aufenthalt im ibis Berlin Ostbahnhof die Zeit genommen haben, uns zu schreiben, und bedauern zutiefst, dass die erbrachten Serviceleistungen Ihren Erwartungen nicht entsprochen haben. Für die entstandenen Unannehmlichkeiten bitten wir Sie vielmals um Entschuldigung. Wir haben im gesamten Hotel die TV-Geräte ausgetauscht. Nun können unsere Gäste auf einem größeren TV-Gerät fernsehen und sogar Smart-View mit dem eigenen Handy oder Tablett nutzen. Dass Ihnen dies nicht mitgeteilt wurde und Sie dadurch keinen funktionerenden Fernseher in Ihrem Zimmer hatten, tut uns leid. Die Hotels der Marke Ibis setzen alles daran, um Ihnen bei jedem Ihrer Aufenthalte eine optimale Servicequalität anzubieten. Ihre Meinung ist für uns daher von größtem Interesse. Haben Sie nochmals vielen Dank für Ihre Anmerkungen. Wir hoffen, Ihr Vertrauen bei einer Ihrer nächsten Übernachtungen wiederzugewinnen, und würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Romy Schwarz - Direktionsassistentin

It went smooth and we had a quiet room.

Customer review rating 4.4/5

Anonymous Couples - 15/12/2018 AccorHotels certified review

We enjoyed our room. The only thing we missed was a watercooker.

Dear Mrs. M., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. A cettle is available for an extra charge of €10,00 per day. You just have to ask the front office, they will assist you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

Not happy one bit

Customer review rating 4.4/5

Shane Couples - 14/12/2018 AccorHotels certified review

Where to start... asked for a room away from the lifts not done! Had to change room to only find out that the room has no working air conditioner so had to move room again to find that this room had two single beds so ended up sleeping in bed separate. The staff did not seem to care at all. One staff member in particular was so rude to me one night at the bar he actually shouted at me because I told him not to be so rude with how he was talking to me. Not happy at all I will never stay in another one of your hotels again I will not be spoken to like that ever by anyone, absolutely not customer service whatsoever I’m absolutely appalled by his behaviour and the lack of care from the staff.

Dear Mr. F., Thank you for taking the time to tell us about your experience at the ibis Berlin Ostbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. First of all I am so sorry that you changed the rooms that often. Our staff is usually adequately trained in hospitality and guest satisfaction. Rest assured that we have talked to the mentioned employee and have acted accordingly. Our employees reflecting our hotel and for this reason we can not tolerate such misconduct. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Romy Schwarz - Assistant Manager

Great location, good food and excellent staff

Customer review rating 4.4/5

David Solo - 12/12/2018 AccorHotels certified review

This was the first time I had stayed in the former East Berlin, and it offers a diffrerent perspective to this great city. The views over the river Spree are delightful, and it is so close to Ostbahnhof for the S-Bahn. Breakfasts were great. The staff were efficient and helpful, and gave good advice when a train strike was likely to be problematic for my journey home. Luckily, I managed my "Escape from Berlin" by train with relative ease, and would like to thank the staff for the assistance in understanding the local news.

Dear David W., We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And of course, we hope there will be no train problems :) Sincerely, Romy Schwarz - Assistant Manager

exellent

Customer review rating 4.4/5

Sergei Solo - 12/12/2018 AccorHotels certified review

always fine

Dear Mr. V., We always very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. Thank you again for your bookings and for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy new Year! Sincerely, Romy Schwarz - Assistant Manager

Conveniently situated Hotel close to City centre and good transport links

Customer review rating 4.4/5

Colin Families - 11/12/2018 AccorHotels certified review

We have stayed here on several occasions whilst visiting Family who live nearby, hotel is clean and rooms are basic but what you would expect for the money, bed was a bit uncomfortable on this trip but still managed a good nights sleep. Breakfast has a good choice although something should be done to ensure that hot food is kept hot, plenty of choices for a continental breakfast. Most staff were very helpful although some were a bit abrupt but not rude. We stayed 4 nights on this trip and would quite happily stay again in the future

Dear Colin, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are thankful about the information you gave us and we will talk intern about the points for sure. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Romy Schwarz - Assistant Manager

first time at this property

TripAdvisor rating 4.0/5

bill403 Solo travel - 10/12/2018 TripAdvisor review

once again, location is everything for me. one hundred meters or so for Trains, S Bahn and other transportation. As a Platinum member of Le Club Accor Hotels, I was treated very well and enjoyed all the hospitality.

Very happy, will always come back!

Customer review rating 4.4/5

Joe Friends - 09/12/2018 AccorHotels certified review

This was my 4th time staying at the Ostbahnhof Ibis hotel in Berlin. The hotel is clean, the staff are friendly and the rooms are comfortable. It is by no means luxury, but for a city break it serves as the perfect base to rest your head before another busy day of galavanting! As I say I come every year for the Berlin Christmas markets and will continue to use Ibis Ostbahnhof! Thanks guys!

Dear Joe, We very much appreciate your comments regarding your stay at the ibis Berlin Ostbahnhof. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your regularly reservations and for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Happy New Year, Romy Schwarz - Assistant Manager
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