Hotel - Novotel London Tower Bridge
Novotel Hotel Novotel Hotel

Novotel London Tower Bridge Hotel

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4.0/5 3,030 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 89.10 GBP Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 203 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Direct dial telephone
    • Printer
    • Fax machine
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 10,287 reviews

Our guest reviews for Novotel London Tower Bridge

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,030 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Families - 18/02/2018
« Ideal position for over night stay. »

Could not fault the room, compact clean just what was needed for a stay over. However, breakfast was not great. Hot buffet food was cold, have certainly had a better breakfast in other hotels. Staff just did their job, would not overly praise the service provided by reception or breakfast staff.

AccorHotels certified review
Rob T. Business - 18/02/2018
« ok »

Pleasant and quick reception experience - seemed to be given a larger than expected room which was also nice - so a great start. Unfortunately the room was cold during the night despite having the keycard in the slot and both thermostats turned to full - but that was a minor annoyance compared to the non existent sound insulation from the windows to the street outside - woken multiple times during the night from noise in the street - I actually only need two things when travelling, warm clean safe room and a decent night's sleep - neither did I get :(

AccorHotels certified review
Claire Families - 18/02/2018

Lovely, helpful staff, nice rooms, fabulous buffet breakfast. Saturday's buffet wasn't as nice as Friday's though and the coffee from the machine was truly awful which was a disappointment.

AccorHotels certified review
Gareth J. Families - 18/02/2018
« Room seemed small »

We checked in early and went to our room. We had booked a superior room, the room was nice but a little more attention to hoovering wouldn’t go amiss. I also had to ask for the Nespresso machine as their want one. The room seemed small in my opinion.

AccorHotels certified review
Jade Couples - 18/02/2018
« Such a lovely hotel, perfectly located and for a reasonable price! »

Was happily shocked when we arrived, the hotel was perfectly located, the reception had a very welcoming feel and the room itself was perfect with some great little features. For the price, It was amazing!

AccorHotels certified review
Anonymous Solo - 18/02/2018
« Well worth it for a silver member »

Lovely time at the hotel. The only novotel that I have been to which actually shows appreciation for leccor member. Very comfortable experience I would say

AccorHotels certified review
Anonymous Couples - 17/02/2018
« Odd room layout »

It’s very odd to have the sink outside of the bathroom. The place was great otherwise, very comfortable. The restaurant was a bit random in terms of wait staff. Expected to deal with one and dealt with 5 for different things and the handoffs between were not clean enough.

AccorHotels certified review
Andy S. Couples - 16/02/2018

Very friendly staff, great service , always pleasant & smiling

AccorHotels certified review
Carolyn Business - 16/02/2018
« Very pleased with my stay at Novotel Tower Bridge »

My experience was very pleasant, the hotel was comfortable and the staff were very friendly. The food in the restaurant was very tasty. I have only one small criticism, which is that the gym was far too hot, and needed air-conditioning.

AccorHotels certified review
Fridtjof D. Business - 15/02/2018
« Good service all the way through »

Good welcome and check out. Breakfast as always good service and pleasant employees

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr D., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services and I will share your lovely comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Veronique Delattre General Manager

AccorHotels certified review
Anonymous Business - 15/02/2018
« Hassle-free »

Cozy common area makes Novotel Tower Hill very non-hotel experience, friendly & helpful staff and a clean & silent room with all necessities made my stay very pleasant experience.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr H., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services and I will share your comments with our team. We are delighted to read that you enjoyed the experience we offered and that from the check-in :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronique Delattre General Manager

AccorHotels certified review
Matti Business - 15/02/2018
« Great experience, nothing to complain about. »

Kind staff, nice clean room and great breakfast in good location. Everything was great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services and I will share your comments with our team. We are delighted to read that you had a great experience :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronique Delattre General Manager

AccorHotels certified review
Anon Couples - 15/02/2018
« Excellent - apart from persistent glitch with keycard. »

Flawless. Only problem was with our room keycards. They only worked after repeated attempts - and sometimes not at all, and required reprogramming. Even then, they failed shortly afterwards.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Q., Thank you for taking the time to review your stay at the Novotel London Tower Bridge. We are delighted to read that you had an excellent stay despite the issue with the key. It is true that our keys are really sensitive and can be demagnetized after a contact with a phone, iron key or coins. I would like to apologize for the inconvenience and please for your future stay do not hesitate to request more than one key from the check-in. Thank you again for sharing your experience, and we hope to have the pleasure to welcome you back soon. Sincerely, Antoine Chauveau Guest Experience Leader

AccorHotels certified review
Anonymous Business - 15/02/2018
« Great location,friendly staff and good accommodation. »

Enjoyed the experience overall. Special thanks to the gentleman who walked with us to the DLR to ensure we would not miss our flight!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services and we are delighted to read that you enjoyed your stay with us. I will share your lovely comments with our team and especially Jerome, who walked with you :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronique Delattre General Manager

AccorHotels certified review
Anonymous Business - 15/02/2018
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., Thank you for taking the time to review your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services. For your next visit do not hesitate to book directly via novotel.com or accorhotels.com where you could find the best available rate with our Only on permanent offer with our loyalty program. Thank you again for sharing your experience, and we hope to have the pleasure to welcome you back soon. Sincerely, Antoine Chauveau Guest Experience Leader

TripAdvisor review
Family - 15/02/2018
« just fab! »

We went to London for a long weekend and had a really good time, the hotelwas really clean, quiet and comfy and the location perfect. The staff is helpfull and friendly. Our 9 years old daughter slept on the sofa bed, perfect for her or any child up to teenage years. I'll go back if I have the opportunity.

AccorHotels certified review
Anonymous Families - 14/02/2018

Great - v helpful / friendly manager (not sure of his title but he was from Marseille ) who helped us with our room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs W., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services and I will share your lovely comments with our team and especially Salem, our Marseillais of the team :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronique Delattre General Manager

AccorHotels certified review
Anonymous Couples - 14/02/2018
« Great stay at a great hotel »

The receptionist Salem was very kind and friendly. The hotel location and facilities were fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr M., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services and I will share your lovely comments with our team and especially Salem :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronique Delattre General Manager

AccorHotels certified review
Jonathan B. Families - 13/02/2018
« Amazing stay »

Very happy with the stay at the hotel , everything we needed , friendly staff , close to tower bridge

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr B., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services and I will share your comments with our team. We are delighted to read that you had an amazing stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronique Delattre General Manager

AccorHotels certified review
Lucille Couples - 13/02/2018
« A keeper! »

I work in a hotel as well and i was treated the same way we treat our guest. With kindness and love. Absolutely delightful staff at the front desk. Great N'Room! And dont get me started on the bar, awesome playlist and very good drinks. Will definitely come back ;)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lucille, Wouaw! We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge :) It is always a pleasure to receive positive and detailed feedback in order to always improve our services and we are super delighted to read that you enjoyed the service you received from our team. It's very rewarding for us to know that the hospitality professional liked our guest treatment and I will share your lovely comments with our team :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antoine Chauveau Guest Experience Leader

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