Hotel - Novotel London Tower Bridge
Novotel Hotel Novotel Hotel

Novotel London Tower Bridge Hotel

4.0/5 3,286 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 10  GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Italian
    • Polish
    • Portuguese
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Cash machine

Leisure and activities

  • Fitness centre
  • Well-being
    • Hammam
    • Sauna
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 203 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
    • 220/240 V AC
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Fax machine
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Toilets
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

Our guest reviews for Novotel London Tower Bridge

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 3,286 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Friends getaway - 10/12/2018 TripAdvisor review
« Fantastic hotel »

This hotel is in a fantastic location. It’s modern super clean and all the staff are very attentive. The keepers bar is great and served food until late in the evening. Has leisure but I didn’t venture that far. Highly recommend!

Our hotel has responded to the review
Our hotel has responded to the review

Dear bizey, Thank you for your review and feedback which is gratefully received. I'm delighted you would highly recommend us and that you stay with us was fantastic, I hope we can have the pleasure of welcoming you back to the Novotel Tower Bridge again soon. Kind Regards, David Hayden General Manager

Business - 03/12/2018 TripAdvisor review
« Great experience »

Great hotel and location. Made even better by the experience that the hotel team delivered. The team were welcoming and helpful. Only issue - breakfast could have been better. OK but limited in options, especially healthy options

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul S, Thank you for your review and feedback which is gratefully received. I'm delighted you had a great experience with us and will be pleased to share your feedback with the team who I know will be encouraged by this. I hope we can have the pleasure of welcoming you back to the Novotel Tower Bridge hotel again soon. Kind Regards, David Hayden General Manager

Family - 28/11/2018 TripAdvisor review
« Wonderland weekend »

Great location. Breakfast seemed very cramped and not easy to locate everything. Room was ok but with 4 of us space was limited. Check in and check out smooth. At breakfast difficult to tell who was staff as they all wore their own clothes.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jen, Thank you for your review and feedback which is gratefully received, I hope we can welcome you back again in the future. Kind Regards, David Hayden Genera Manager

Family - 08/11/2018 TripAdvisor review
« Perfect stay with the family »

Very good hotel, situated nearby the metro of Tower Hill. Only 6 stops on direct line from St Pancras station. Very helpfull staff, nice big room and good breakfast.To recommend for families and couples

Our hotel has responded to the review
Our hotel has responded to the review

Dear Departure072212633628, Thank you for your review and feedback which is gratefully appreciated. I'm delighted you enjoyed your stay with us and found the hotel and team able to give you a perfect stay. Thank you for your recommendation and I hope we can have the pleasure of welcoming you back again soon to the hotel. Kind Regards, David Hayden General Manager

Family - 22/10/2018 TripAdvisor review
« Great staff, Great Location, Great breakfast »

We are a family of four with two children under 12. The room was not overly large but more than enough for us relax in after seeing and experiencing London. We loved the staff attitude - friendly, helpful and happy. The location is spot on for walking to the sites such as Tower Bridge and Buckingham Palace and the underground network. The breakfast was fantastic and we would definitely stay again if we are lucky enough to visit London again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear gfm1068, Thank you for your review and feedback which is gratefully received. I'm delighted you enjoyed your stay with us and will be pleased to share your review with the team who I know will be encouraged by this. I hope we can have the pleasure of welcoming you back to the Novotel Tower Bridge again soon. Kind Regards, David Hayden General Manager

Family - 04/10/2018 TripAdvisor review
« Great location for family exploring London »

What a great hotel. Modern and clean. The breakfast was superb with large variety of scrambled/fried eggs, hash browns, pancakes (on the monday), two great coffee machines, lots of pastries, cereals. Nice way to start the day - especially with a 10 and 12 year old. The room itself was also very comfortable- we had room 603 for four people. Fold out bed for the two children was perfect. The bathroom was new and modern. Best thing is the free water and coffee as well in the room. Highly recommend here for a quick city trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear charlesdebock, Thank you for your review and feedback which is gratefully received. Thank you for your recommendation and sharing the positive experience you had here at the hotel, I will be delighted to share this feedback with the team who I know will be encouraged by this as we consistently try to improve the experience we offer our guests. I hope we can have the pleasure of welcoming you back to Novotel Tower Bridge again soon. Kind Regards, David Hayden General Manager

Couples - 18/09/2018 TripAdvisor review
« Fab Hotel and Location »

You can literally come out of tube and see the hotel. Checking in quick. Room very clean and plenty of room. Lovely bathroom with great shower. Breakfast quick to get table, help yourself and staff replenished promptly and excellent choice. Evening meal good menu and again excellent service. Walking distance of Tower of London and Tower Bridge. We had a fantastic stay of 2 nights. Will definitely use again. Only one grouse the bed was too hard for me but thats a personal choice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear jeffcuff, Thank you for your review and feedback which is gratefully received. I'm delighted to read you enjoyed your experience with us and will be pleased to share your feedback with the team who I know will be encouraged by this. I hope we can have the pleasure of welcoming you back to the Novotel London Tower Bridge again soon. Kind Regards, David Hayden General Manager

debbiefenton Family - 04/09/2018 TripAdvisor review
« Not what I expected »

Initially my stay started off very disappointing. I was not given the room that I booked over the internet. Later in the week I was able to change my room to one that was better suited to my needs and closer to the one I had booked in my reservation.

Our hotel has responded to the review
Our hotel has responded to the review

Dear debbiefenton, Thank you for your review and feedback which is gratefully received. Please accept my apologies that upon arrival we did not correctly manage your booking which is something I have discussed with the team to ensure that we process and action. I am pleased that we were able to move you to a room matching your requirements as soon as one became available. I hope we can welcome you back again to Novotel London Tower Bridge to serve you better. Kind Regards, David Hayden General Manager

Roberto E Family - 14/07/2018 TripAdvisor review
« Great Hotel to Family Holidays »

Good room, breakfast and restaurant. My only 2 comments are related to air conditioning system on the room and cleanses on the lobby toilets. Quickly check in and check out. Great location near of London Tube System. Just few steps.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roberto E, Thank you for your review and feedback which is gratefully received, I'm pleased overall you enjoyed your stay with and please rest assured we will follow up on the points you raise to ensure we continue to improve the experience we strive to deliver for our guests. I hope we can have the pleasure of welcoming you back to the hotel in the near future. Kind Regards, Antoine Chaveau Guest Experience Leader

Couples - 09/07/2018 TripAdvisor review
« Not worth the money »

I booked this hotel as a splurge for my first and only night in London, and my only request was a room with a view. No problem, apparently. When checking in, I asked again to make sure and was told that the room did have a view! Hurray! Well, no. The view was of the windows directly across the lane plus a dingy stairwell. Kind of disappointing. The good news: the room itself was very neat and clean, and the bed comfortable. However, the shower is a weird design -- the shower head is down one end of a large space, and the space drains so slowly that if you spend more than a minute in the shower and open the door, the water floods out into the room. What's with the rest of the space? You can't hang a towel there. You can't reach the water. Was it supposed to be a double shower and they ran out of money? Only Novotel knows. I can, however, recommend the kitchen/bar downstairs.

Family - 28/06/2018 TripAdvisor review
« A beautiful hotel »

Very good and quiet location next to Tower hill, a few meters from the underground and the bus15 to Trafalgar Square. Stuff more than friendly and helpful (especially at the reception, we literally checked in within seconds. The girl from Nice was amazing). Very good english breakfast (even though some days it was a bit crowdy, we were very well treated). Modern room with an excellent bathroom and very comfortable beds. Thank you very much for the amazing stay!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Theokon, Thank you for taking the time to review your stay at the Novotel London Tower Bridge. We were delighted to read you enjoyed our central location and found our team of service staff to be friendly and amazing! I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antoine Chauveau Guest Experience Leader

Family - 19/06/2018 TripAdvisor review
« A Lovely 3 generation Weekend Break »

Grandmother, Mother and Daughter weekend away in London. The Novotel London Tower Bridge is a great Location for coming off the Fenchurch Street C2C main line train. Dropped the bags off (the staff were very quick and efficient) so didn't have to carry them far and then spent the evening in St Katherine's Dock a very short walk from the hotel. Had a night cap in the hotel bar (the barman was great and chatty) before going to the room and there was a female singer in the bar, who was very good. This made the night cap even more pleasant. Following morning had breakfast, not the best we have had, but satisfactory enough to start the day. Then again a very short walk to Tower Hill tube station to go wherever we wanted to go in London. The only very slight criticism would be is that we have slept in comfier beds in other hotels, this was a comment made by all three of us. Over all a lovely stay.

FReavley Family - 03/06/2018 TripAdvisor review
« Super organised hotel, great room, fab breakfasts »

A relaxed visit to a lovely hotel, where receptionists greeted our family, and one of whom immediately created a rapport with our young child whilst the checking in details were confirmed. The room was lovely, plenty of room for the child bed, and super swishy bathroom too. Breakfast in the morning was a plentiful and varied buffet, and attentive staff kept the busy restaurant flowing well. Would stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FReavley, We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. We were especially pleased to read you found our staff to be attentive, and that you enjoy your room and our restaurant. I will share your comments with our team. We hope to have the pleasure of welcoming you back to the Novotel London Tower Bridge soon. Sincerely, Antoine Chauveau Guest Experience Leader

Business - 13/05/2018 TripAdvisor review
« London tower bridge »

I have stayed on many occasions at this hotel, and service has always been good. In this particular occasion I had one minor problem, which was quickly solved. They have changed the reception to a more informal one, which looks strange at first sight.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Martin, Thank you for taking the time to review your stay at the Novotel London Tower Bridge. We were delighted to read you are a long-standing and loyal guest of the hotel and that you are always happy with our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antoine Chauveau Guest Experience Leader

1956Mary60 Couples - 01/05/2018 TripAdvisor review
« Birthday Weekend »

Have stayed before at this hotel a few years ago. Love the location and easy access to the tube and walking to the sights. Plenty of restaurants and bars in the area. We did eat in dinner in the restaurant which was good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mary, Thank you for taking the time to share your wonderful compliments with us! We were delighted to read you are a long-standing and loyal guest of the Novotel London bridge and enjoy our central location. Thank you again for your great review, we hope to have the pleasure of welcoming you back soon. Sincerely, Antoine Chauveau Guest Experience Leader

Couples - 19/04/2018 TripAdvisor review
« weekend break in london »

Great place located near London Tower/the City . 4 stars is a little bit overrated. Concierge is good. But as a ACCOR club member I used too have better services across Europe. Having said that and taking into account GB usage this place is OK

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph, Thank you for taking the time to review your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback in order to always improve our services. We are delighted to read that you enjoyed our location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antoine Chauveau Guest Experience Leader

Sebastien3780 Family - 10/04/2018 TripAdvisor review
« Great city experience »

Location is fantastic just a stonethrow away from Tower Hill Tube Station, nevertheless quiet. Decent sized room, great bathroom with Hansgrohe overhead shower. Wonderful breakfast buffet, although busy at certain times.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sebastien, We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. We are delighted to read that you had an excellent stay and enjoyed our location and our breakfast. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another great city experience with us. Sincerely, Antoine C Guest Experience Team Leader

Couples - 23/03/2018 TripAdvisor review
« Recent Stay »

All excellent-staff are so friendly and helpful and nothing was too much trouble. Keepers Bar and Restaurant excellent value for money and all food delicious-we are currently enjoying our roof top honey!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debartlett, Thank you for taking the time to review your stay at the Novotel London Tower Bridge. We were delighted to read you enjoyed our central location and found our team of service staff to be friendly and helpful! I will share your comments with our team. we hope to have the pleasure of welcoming you back soon. Sincerely, Antoine C Guest Experience Team Leader

Couples - 14/03/2018 TripAdvisor review
« Very enjoyable stay! »

We have stayed in this hotel many times before with our children, this was a two of us trip to attend the Royal Albert Hall, special mention to Yoan on reception who couldn't do enough for us, he upgraded our room because we were complimentary about the new decor and wished us to review the new style room, amazing from start to finish and never in question that we will be staying again soon!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrsb, We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. We were delighted to read you are a long-standing and loyal guest, and found our friendly team of service staff to be attentive and welcoming especially Yoan. I will share your lovely comments with him and our teams. Thank you again for your kind feedback, and we hope to see you again soon for another enjoyable journey with us. Sincerely, Antoine C Guest Experience Team Leader

Family - 15/02/2018 TripAdvisor review
« just fab! »

We went to London for a long weekend and had a really good time, the hotelwas really clean, quiet and comfy and the location perfect. The staff is helpfull and friendly. Our 9 years old daughter slept on the sofa bed, perfect for her or any child up to teenage years. I'll go back if I have the opportunity.

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