Novotel London Tower Bridge Hotel 4 stars

TripAdvisor rating 4.0/5 3,399 reviews
Novotel London Tower Bridge
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Hotel extras

  • 203 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Sauna and Hammam to relax after a day of sightseeing

  • Facilities for disabled guests and parking only 5 minutes away

  • Hotel Bar & Restaurant with European cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental (Nearby)
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR
london
united kingdom

Tel: +442076600675

Fax: (+44)20/72656060

Contact email

Check-in from 14h00

Check out up to 12h00

  • BY BUS :   15 Tower Hill

  • TOWER GATEWAY STATION :   DLR Tower Gateway

  • TOWER HILL TUBE STATION :   District/Circle Tower Hill

  • By plane

    GATWICK At 60km / 37.5 miles

  • By plane

    HEATHROW At 60km / 37.5 miles

  • By plane

    LONDON CITY APT At 8km / 5 miles

  • By boat

    DOVER At 100km / 62.14 miles

  • By train

    FENCHURCH STREET At 0.1km / 0.06 miles

  • By train

    LONDON BRIDGE At 5km / 3.11 miles

  • By train

    LONDON ST PANCRAS At 3km / 1.86 miles

GPS :51.510794, -0.077606

Currently, close to our hotel

One year One, New designers

From 27/06/2019 to 06/07/2019

At 3.4 km

Cricket World Cup

From 30/05/2019 to 14/07/2019

At 4 km

London Diamond League, athletics

From 20/07/2019 to 21/07/2019

At 5.8 km

Masterpiece London 2019

From 27/06/2019 to 03/07/2019

At 6.2 km

Greenwich+Docklands International Festival

From 21/06/2019 to 07/07/2019

At 6.6 km

Notting Hill Carnival

From 25/08/2019 to 26/08/2019

At 8.7 km

100% Design London

From 18/09/2019 to 21/09/2019

At 9.3 km

The London Chocolate Show

From 13/10/2019 to 15/10/2019

At 9.3 km

The Championships Wimbledon, tennis

From 01/07/2019 to 14/07/2019

At 12 km

Hampton Court Palace Flower Show

From 02/07/2019 to 07/07/2019

At 22 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with queen size bed and a sofa bed

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with queen size bed and a sofa bed

  • Max. number of persons: ‌3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Superior Room with queen size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Executive Room with queen size bed

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Suite with Queen bed + convertible sofa

  • Max. number of persons: ‌4
  • Area: From 50
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Our restaurants and bars

KEEPERS KITCHEN & BAR

Type of cuisine: Regional

Eat, Drink & unwind morning, noon & night at the Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotel's roof.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEEPERS BAR

Photo non contractuelle / Strictly non binding

Chill-out and relax in Keepers bar, with comfy seating and working spaces and an extensive drinks menu with a great selection of wines, beers, cocktails, soft drinks, coffees and teas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 90 m²

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 55 people

Find out more

Our guest reviews for
Novotel London Tower Bridge

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

14,373 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,399 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

good food, good location, good stuff

Customer review rating 4.4/5

Nuran A. Families - 11/06/2019 AccorHotels certified review

I want to thnak you all your staff first. The reception people are very friendly and smily people. Hotel location is extremely good. very very close to attraction areas, tower bridge, tower of london and underground station. rooms are standard, a littel bit small, furnitures are simple but clean. no problem with rooms. I like the the restaurant, KEEPERS. Breakfast is very very satisfied. thank you....

Dear Nuran A., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with all our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope we can have the pleasure to welcoming you back soon. Sincerely, Giada Melegoni Guest Relations

The foundations of a good trip is your accommodation

Customer review rating 4.4/5

Laura D. Friends - 10/06/2019 AccorHotels certified review

I was very pleased with our stay. The room was modern and clean. Staff extremely friendly.

Dear Ms D., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry Harris Rooms Division Manager

Great location. Great hospitality

Customer review rating 4.4/5

Abhi D. Families - 09/06/2019 AccorHotels certified review

It was very nice. Great staff.

Dear Mr. D., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Great stay

Customer review rating 4.4/5

Linda C. Couples - 09/06/2019 AccorHotels certified review

We had a fantastic time. Room was upgraded to an executive room which was a super experience. The staff were so helpful and let us book in even though we were ahead of time. The room was smart clean comfortable and trendy. The bathroom area very modern and contemporay but nice. Not much of a view from window unfortunately but we were only staying a night so it didn’t matter. Breakfast in Keepers was very nice, anot a hug restaurant and quite busy, but food was fine and staff very good.

Dear Mr & Mrs C., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry Harris Rooms Division Manager

Excellent

Customer review rating 4.4/5

Yvonne Families - 09/06/2019 AccorHotels certified review

Thank you so much for making our holiday to London even better with your amazing service. From our welcome to our goodbye it was great!

Dear Ms C., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerry Harris Rooms Division Manager
Customer review rating 4.4/5

Anonymous Couples - 08/06/2019 AccorHotels certified review

Comfortable room. Great location.

Dear Ms. H., Thank you for taking the time to tell us about your experience at the Novotel London Tower Bridge. I am sorry that some elements of your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the language barriers you highlight to prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Hayden General Manager

Pleasant

Customer review rating 4.4/5

Elena K. Business - 07/06/2019 AccorHotels certified review

Pleasant stay, good location, perfectly clean, breakfast could be improved

Dear Ms. Ramonaite K., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Please be assured we will focus on our breakfast service and offering to improve this experience for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Convenient

Customer review rating 4.4/5

Maureen M. Families - 06/06/2019 AccorHotels certified review

It is the staff that makes one ‘s stay enjoyable . From the front desk to the restaurant staff and everyone we came in contact with were so Personable. They could not do enough for you . My Romanian friend could not be happier Breakfast was enjoyable The nearby transportation was a plus

Dear Ms. M., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Very good

Customer review rating 4.4/5

Anonymous Couples - 04/06/2019 AccorHotels certified review

Lovely hotel very easy to travel to. But breakfast was very noise and busy. Wasn’t my best experience having breakfast.

Dear Ms.W., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Please also accept my apologies for your breakfast experience, we will focus on this area to ensure we provide the service I know we are capable of providing for our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Brilliant...but too short !!

Customer review rating 4.4/5

Alan D. Families - 04/06/2019 AccorHotels certified review

Really nice stay ...a few little bits to sort when arrived but they were sorted ...room was booked for three ..the sofa bed was there and ready but there were only 2 of things ...cups ..water ..toiletries. Lovely breakfast but avoid around 9 ...gets very busy !

Dear Mr. D., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Please rest assured we will also focus on the points you raise with our attention to detail in the room in relation to the sleepers. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Holidays with children...

Customer review rating 4.4/5

Kris Families - 04/06/2019 AccorHotels certified review

Everything was perfect,thx.

Dear Mr. A., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Perfect hotel for our weekend with kids

Customer review rating 4.4/5

E. Families - 04/06/2019 AccorHotels certified review

This beautiful, rather small hotel with the modern reception area is perfectly located next to the underground station, London Tower and the Tower Bridge. We were amazed by the friendlyness of the staff throughout the whole hotel. The hotel being very busy while we stayed there, everyone was all smiley, helpful and professional at all time. We stayed in one room with our two kids, the room was small but convenient, very clean, modern bathroom and offered everything you need. The breakfast had everything we expected in good quality. The bar is really nice to have drink in the evening. We highly recommend Novotel Tower Bridge!

Dear Ms. E., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager
Customer review rating 4.4/5

Anonymous Couples - 04/06/2019 AccorHotels certified review

We stayed in a Novotel in Paris so we were familiar with the brand. The room wasn’t quite as spacious as the one in Paris even though it had the same description. I was surprised that the pillowcases weren’t changed after I had soiled one with my make up. The pillow was simply turned over. Also, there wasn’t any soap places back in the room after the second day.

Dear Ms. K., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Please accept my apologies for the shortfalls in our service in relation to Housekeeping in your room, please be assured I will follow this up with the team for us to improve. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

OK

Customer review rating 4.4/5

Anonymous Business - 03/06/2019 AccorHotels certified review

good

Dear Mr. M., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Great Experience.

Customer review rating 4.4/5

Rod Couples - 03/06/2019 AccorHotels certified review

Could have been better if the hotel had air conditioning but luckily it was not hot yet!

Dear Mr. V., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Everything nice and clean

Customer review rating 4.4/5

Dean C. Families - 03/06/2019 AccorHotels certified review

Nice clean place, very smart and polite.

Dear Ms. C., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Weekend break.

Customer review rating 4.4/5

James Couples - 02/06/2019 AccorHotels certified review

Hotel check in was quick. Room lovely, location great. Food in the restaurant mediocre.

Dear Mr. K., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we continuously strive improve the quality of our services and will certainly focus on addressing the points you raise about the food quality. Thank you again for sharing your experience, and we hope we can welcome you back again soon. Sincerely, David Hayden General Manager

Great Stay

Customer review rating 4.4/5

Steve H. Families - 02/06/2019 AccorHotels certified review

Very pleasant stay, nice hotel and good staff

Dear Mr. H., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Extremely great ! Hotel, staff, location and value for money

Customer review rating 4.4/5

Rodrigo Friends - 02/06/2019 AccorHotels certified review

Value for money and location

Dear Mr. R., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Great central London location.

Customer review rating 4.4/5

Fiona Business - 02/06/2019 AccorHotels certified review

Efficient, clean and incredibly convenient short stay. Great breakfast and good restaurant and bar facilities. Staff very friendly and helpful.

Dear Ms. T., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager
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