Novotel London Tower Bridge Hotel 4 stars

TripAdvisor rating 4.0/5 3,374 reviews
Novotel London Tower Bridge
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Hotel extras

  • 203 modern guest rooms with connecting rooms available

  • In central London with easy access to tourist attractions

  • Sauna and Hammam to relax after a day of sightseeing

  • Facilities for disabled guests and parking only 5 minutes away

  • Hotel Bar & Restaurant with European cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowed 10.00 GBP
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PM
  • Laundry
  • Cash machine
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Bicycles rental Nearby
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel London Tower Bridge

10 Pepys Street
EC3N 2NR
london
united kingdom

Tel: +442076600675

Fax: (+44)20/72656060

Contact email

Check-in from 14h00

Check out up to 12h00

  • BY BUS :   15 Tower Hill

  • TOWER GATEWAY STATION :   DLR Tower Gateway

  • TOWER HILL TUBE STATION :   District/Circle Tower Hill

  • By plane

    GATWICK At 60km / 37.5 miles

  • By plane

    HEATHROW At 60km / 37.5 miles

  • By plane

    LONDON CITY APT At 8km / 5 miles

  • By boat

    DOVER At 100km / 62.14 miles

  • By train

    FENCHURCH STREET At 0.1km / 0.06 miles

  • By train

    LONDON BRIDGE At 5km / 3.11 miles

  • By train

    LONDON ST PANCRAS At 3km / 1.86 miles

GPS :51.510794, -0.077606

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard Room with queen size bed and a sofa bed

  • Max. number of persons: x4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with queen size bed and a sofa bed

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Superior Room with queen size bed

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Executive Room with queen size bed

  • Max. number of persons: x2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Suite with Queen bed + convertible sofa

  • Max. number of persons: x4
  • Area: From 50
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Nespresso machine(...)

Our restaurants and bars

KEEPERS KITCHEN & BAR

Type of cuisine: Regional

Eat, Drink & unwind morning, noon & night at the Keepers Kitchen & Bar. Soak up the atmosphere and experience a twist on traditional British cuisine with an imaginative menu that also includes actual honey collected from a hive on the hotel's roof.

Lunch

12:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KEEPERS BAR

Photo non contractuelle / Strictly non binding

Chill-out and relax in Keepers bar, with comfy seating and working spaces and an extensive drinks menu with a great selection of wines, beers, cocktails, soft drinks, coffees and teas.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 90 m²

  • Maximum capacity: 90 people

  • Maximum banquet capacity: 55 people

Find out more
Novotel London Tower Bridge Meeting Room

Our guest reviews for
Novotel London Tower Bridge

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

13,896 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

3,374 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Great Hotel

Customer review rating 4.4/5

Mike F. L. A. Families - 18/04/2019 AccorHotels certified review

The check-in experience was easy. The staff was very helpful. The room was great. Great location and close to Underground.

Dear Mr. R., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Central and comfortable

Customer review rating 4.4/5

Stefano G. Business - 17/04/2019 AccorHotels certified review

-

Dear Mr. G., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Nice hotel, shame about blocked shower!

Customer review rating 4.4/5

J P. Families - 16/04/2019 AccorHotels certified review

Nice hotel, nice bar, friendly staff. Shower flooded bathroom every time used so had to keep turning on and off! Drain obviously blocked. Shame as great shower otherwise!

Dear Ms. p., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team and ensure we address the shower blockage in the room. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Very complete stay and felt very welcome

Customer review rating 4.4/5

Nicholas L. Business - 16/04/2019 AccorHotels certified review

It was a very easy experience, easy to check in, easy to stay, easy to check out and every day, it was a good day in the very cold and wet city.

Dear Mr. L., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Nice room. Breakfast very disappointing.

Customer review rating 4.4/5

Mike W. Families - 16/04/2019 AccorHotels certified review

Breakfast was very cramped and when getting the food shoved and pushed by other guests pushing in etc. Food tasted nice but wasn’t very hot.

Dear Mr W., Thank you for taking the time to tell us about your experience at the Novotel London Tower Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we take on board your feedback on your breakfast experience and I will review what actions we can take here to improve this with the team. I appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, David Hayden General Manager

Great hotel breakfast was excellent

Customer review rating 4.4/5

Paula R. Families - 16/04/2019 AccorHotels certified review

From start to finish our experience of the hotel was extremely positive. The rooms were clean and a good size with excellent facilities. The breakfast was fantastic such a variety on offer. The hotel staff were all friendly and helpful. I would definitely recommend this hotel to anyone and would definitely return to stay again myself.

Dear Ms. R., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Delightful

Customer review rating 4.4/5

Deborah M. Couples - 16/04/2019 AccorHotels certified review

Our third stay at your hotel. We fund the location perfect. Staff friendly. Service second to none.

Dear Ms. m., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Very comfortable

Customer review rating 4.4/5

Anonymous Business - 16/04/2019 AccorHotels certified review

Experience was very good, great food, nice staff and lovely room (shower was amazing!!!!)

Dear Mr. G., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Good standard

Customer review rating 4.4/5

Jg B. Couples - 15/04/2019 AccorHotels certified review

Fine. Kettle in the bedroom was broken. Not reported by previous guests or....

Dear Mr. B., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team and ensure we follow up on the points you raise. I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Great experience

Customer review rating 4.4/5

Gianfranco Business - 14/04/2019 AccorHotels certified review

Great experience. Unfortunately only for 1 night. I will come back.

Dear Mr. P., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Great hotel

Customer review rating 4.4/5

Anonymous Business - 13/04/2019 AccorHotels certified review

The hotel was clean and the staff was very nice. The bed was comfortable and the shower had nice hot water.

Dear Ms. M., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Fantastic location and pleasant room.

Customer review rating 4.4/5

Khai M. Couples - 12/04/2019 AccorHotels certified review

Location is key as its nearby or short train ride away from many beautiful attractions London has to offer. Room is cosy and thats all we need for our trip.

Dear Mr. M., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will be pleased to share your comments with our team and I am sure that this feedback will serve as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Please be assured I will also followup on the door issue you raise and discuss with the team about improving our daily variety and rotation at breakfast. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Beautiful room, friendly happy staff, beautiful bar area.

Customer review rating 4.4/5

Bev H. Couples - 12/04/2019 AccorHotels certified review

Good nights sleep, good location and very friendly staff

Dear Ms. H., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Comfortable, efficient, troublefree.

Customer review rating 4.4/5

Anonymous Couples - 12/04/2019 AccorHotels certified review

Excellent, thanks.

Dear Mr P., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services here in the hotel Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Good and comfortable

Customer review rating 4.4/5

Mohamed S. Business - 12/04/2019 AccorHotels certified review

Nice place and quite. Very close to my Company

Dear Mr. G., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Fantastic hotel

Customer review rating 4.4/5

Dave Families - 12/04/2019 AccorHotels certified review

Location, staff and service are just perfect

Dear Mr. B., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team who I am sure will use this feedback as encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Amazing hotel, brilliant location

Customer review rating 4.4/5

Siobhan J. Families - 12/04/2019 AccorHotels certified review

Staff was very friendly and helpful. Hotel was immaculately clean, nothing was too much trouble and breakfast at the hotel restaurant ‘keepers’ was amazing, very tasty and lots to choose from-hot and cold. The hotel was literally a 30 second walk from Tower Hill tube station which was great for my husband and I along with our 2 children and made it easy to get around London. Great price for such a comfortable, high quality hotel. Beds were very comfortable and the room in general was great. Overall extremely happy with our stay and would definitely book again.

Dear Ms. J., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team and I am sure that this feedback will serve as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

Staying at the Novotel was a nice experience

Customer review rating 4.4/5

Bev J. Couples - 12/04/2019 AccorHotels certified review

The experience was good. Lovely room, incredibly comfortable bed, staff very attentive. Only let down was breakfast- bit haphazard

Dear Ms. J., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback. I will be delighted to share your comments with the team. I am sure that this feedback will serve as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

MR N E.

Customer review rating 4.4/5

Mr N. E. Couples - 12/04/2019 AccorHotels certified review

We have stayed in your hotel two years ago and it has remained a very nice hotel and both myself and my wife will hopefully stay again thank you.

Dear Mr. E., I very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback. I will share your comments with the team as I am sure that this feedback will serve as an encouragement to all of the staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, David Hayden General Manager

A bit dissappointed

Customer review rating 4.4/5

Lisa F. Friends - 11/04/2019 AccorHotels certified review

The staff were absolutely fantastic, friendly and so helpful, the food was amazing, but unfortunately the room was a bit of a let down, a beautiful room but the carpets were wet from the shower leaking out and an awful smell of damp.

Dear Ms.D., Thank you for taking the time to tell us about your experience at the Novotel London Tower Bridge. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I will follow up with the team to ensure the appropriate measures to address the issues you raise. I appreciate you sharing your concerns, and it is my hope that you will give us the opportunity to better serve you better in the near future. Sincerely, David Hayden General Manager
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