Hotel - Novotel London Tower Bridge
Novotel Hotel Novotel Hotel

Novotel London Tower Bridge Hotel

Our hotels AccorHotels
4.0/5 3,025 reviews
All hotels in London
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 109.00 GBP Non member rate
From 98.10 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates

Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 10  GBP
  • 100% non-smoking hotel
  • Manual temperature control
  • Languages spoken at the hotel
    • Spanish
    • French
    • Italian
    • Dutch
    • Polish
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Currency exchange

Leisure and activities

  • Fitness centre
  • Hammam
  • Boat excursions  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 8 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 203 rooms
  • 100% non-smoking hotel
  • 12 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • WiFi in your room
    • Remote control TV
    • Radio in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • Direct dial telephone
    • Printer
    • Fax machine
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 10,216 reviews

Our guest reviews for Novotel London Tower Bridge

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 3,025 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
TripAdvisor review
Family - 15/02/2018
« just fab! »

We went to London for a long weekend and had a really good time, the hotelwas really clean, quiet and comfy and the location perfect. The staff is helpfull and friendly. Our 9 years old daughter slept on the sofa bed, perfect for her or any child up to teenage years. I'll go back if I have the opportunity.

AccorHotels certified review
Jonathan Solo - 12/02/2018
« Clean, good service and warm temprature »

Short and pleaset stay. Good service. My request for making sure the room was heated was responeded by an additional moveable radiator. I really appreciate that. Many thanks.

AccorHotels certified review
Bill W. Business - 11/02/2018
« Good hotel with a couple small hitches »

Staff was great and the room was mostly fine. I had two issues with the room, though: - the bathroom was very dimly lit, Maki G it almost impossible to see your face properly in the mirror. The light around the mirror was dimmer than the light above (and being) you. - the room was very cold, even with the heater cranked up to full. Only slightly warmer air was coming out of the vent. A colleague had the same problem, while another colleagues room was too warm.

AccorHotels certified review
E. M. Business - 10/02/2018
« Very comfortable »

Very modern and comfortable rooms with friendly staff and great breakfast, winner all round for my next business stopover!

AccorHotels certified review
Anonymous Families - 10/02/2018
« Too noisy no parking »

All right very noise upstairs room and street construction at 7:30 am

AccorHotels certified review
Anonymous Business - 09/02/2018
« Not what I would expect for the price paid. »

Check in and out was fine and the staff were very polite. The room itself was clean but there was a used sandwich shop bag filled with empty wrappers and left over food left by a previous occupant in the wardrobe. There were limited amenities in the bathroom - just a small tube of shower gel and shampoo. The pillows were very hard and not comfortable at all. The hairdryer was awful with no power at all. There was no hot water for the showers, even though the temperature was turned up to the hottest setting and the water pressure was awful. There was not a good selection for breakfast - the water for the tea was cold and the eggs were also cold. Overall, not what I would expect for what was paid for the room. I suppose you pay for the location of the hotel rather than the quality and amenities in it.

AccorHotels certified review
Sina Business - 09/02/2018

Very good. Room clean. Breakfast good. WI-FI didn't perform that well.

AccorHotels certified review
Tony Business - 09/02/2018
« The staff were very friendly and efficient with great attitude »

The stay was excellent The staff were excellent. Efficient, friendly without being overbearing. I stayed before here a lot but 3-4 years ago, the hotel now definitely a great improvement. Rooms very good, practical even a light by the desk that you can actually read with!! Bathroom very good except one point, design very nice, shower great except the floor design inside is like "ice" as very slippery.... I often wonder if the designers ever actually stand in a shower when it's wet to see if not slippery. There is a sign that states you can get a bath mat at the front desk but you only see it when you are standing having a shower so not likely to! This did not distract from this being a very pleasent stay but possible someting for future designs in your hotels. If someone does slip then they may have a claim from you which would be unfortunate as everything else is very good. Hope the above of some assistance Best regards Tony

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr F., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive and detailed feedback in order to always improve our services and we are delighted to read that you enjoyed your stay in our hotel after few years. It's also very rewarding to see that our guests like the friendly service they receive from our team. With regards to the shower floor, we were very concerned to read your comment Mr F.. It is true that we do have bath mat available at the reception on request. However, the floor do not have to be like "ice". I assure you that our maintenance team will take the appropriate measures to prevent future occurrence. Also, I am pleased to confirm you that I added a special note to your profile in order to make sure we will provide a bath mat in room directly for your future stays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Antoine Chauveau Guest Experience Leader

AccorHotels certified review
Riikka Business - 09/02/2018
« everything was working »

Everything worked well. Personnel was attentive/proactive and helpful

AccorHotels certified review
Melissa Business - 09/02/2018
« Hotel is fine, staff is friendly but don't understand english well so can be difficult »

The restaurant is always good and the restaurant staff is nice. The rooms are clean. The folks at check-in don't communicate well. But are also nice. I'm still waiting for a revised bill which will never come. If you ask for breakfast to be included with the room, they told some of my team it would be 12 pounds. But if you order a la carte it is supposedly 16 pounds. They charged some of us 12 and some of us 16 and then when we tried to have it changed they just looked blankly at us.

AccorHotels certified review
Jahamgir E. Business - 08/02/2018
« fantastic »

Really my stay i enjoyed with your calm pleasant atmosphere .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. e., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services and we are delighted to read that you enjoyed your stay and our calm atmosphere. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antoine Chauveau Guest Experience Leader

AccorHotels certified review
Antigoni S. Business - 08/02/2018
« comfortable »

perfect for my short business stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Phedonos-S., Thank you for taking the time to review your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services. With regards to the toilet, it is true that it is possible to see the toilet from the bedroom. However, the glass wall between both is a glass which can be frosted by pushing the button. In this case we cannot see the toilet anymore. Please during you future stays, do not hesitate to contact a member of our team for any request you have. We will be more than happy to help :) Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Antoine Chauveau Guest Experience Leader

TripAdvisor review
Friends getaway - 08/02/2018
« lovely hotel and great location »

We really enjoyed our stay at the hotel. The hotel room is very clean and has a nice modern design , it had all the facilities. The breakfast was delicious and the location is next to the tower hill station and it's only a 10 minute walk from tower hill bridge, and a 15 minute walk to Shoreditch! The staff were lovely and helpful; they surprised my sister with a slice of cake on arrival as it was her birthday.

AccorHotels certified review
Javier L. Business - 07/02/2018
« Good location, rooms and service »

It is a nice spot to be in if you are for business in town. Rooms are confortable and service and atmosphere are good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronique Delattre General Manager

AccorHotels certified review
Anonymous Business - 07/02/2018

Very friendly staff, Quick check in, clean and quite room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., Thank you for taking the time to review your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services and I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Veronique Delattre General Manager

AccorHotels certified review
Anonymous Families - 06/02/2018
« Good. »

Good, but the bed pillow was to hard and compact. Not pleasant for the neck.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr W., Thank you for taking the time to review your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services. During for future stays and for more comfort Mr W., please let our team knows about the pillow. We will be more than happy to provide you other types of pillows (memory form, feather or else). Thank you again for sharing your experience, and we hope to have the pleasure to welcome you back soon. Sincerely, Veronique Delattre General Manager

AccorHotels certified review
J C. Couples - 06/02/2018
« Lovely hotel good location »

Check in was easy and relaxed. The room was fabulous (executive) had everything we needed. It’s a great position for getting to various places in Central/East London. The only disappointment was the restaurant. The food was very average. We sent back one plate to be redone Fresh and the other was edible but not great - it was supposed to be half a chicken but it was two quite small pieces and a lot of skin.

AccorHotels certified review
Jr Couples - 06/02/2018
« Comfortable but room too hot »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr R., Thank you for taking the time to review your stay at the Novotel London Tower Bridge. It is always a pleasure to receive detailed feedback in order to always improve our services. I would like to apologize as the room was too hot during your stay. We have an air cooling / heating system in the hotel which is centrally controlled – this means that there is limited ability in the individual bedrooms to manage the temperature. We are looking to this with our colleagues to know how we can improve the system to make it much more flexible and user friendly for our guests. Thank you again for sharing your experience, and we hope to have the pleasure to welcome you back soon. Sincerely, Antoine Chauveau Guest Experience Leader

AccorHotels certified review
Robyn Business - 06/02/2018
« I always enjoy staying at this hotel »

It was a great experience as per usual. I travel to London weekly for business and always try to book with a room in this hotel. However, only issue is that you're often full! Probably because the hotel is in a great location and offers a great service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. V., We very much appreciate your comments regarding your stay at the Novotel London Tower Bridge. It is always a pleasure to receive positive feedback in order to always improve our services. We are so delighted to read that the only issue you experienced with us is that we are often full :) and I will share your so lovely comments with all our team. For your next stays, please do not hesitate to contact directly our reservation service at H3… We will be more than happy to take care of your booking. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Antoine Chauveau Guest Experience Leader

AccorHotels certified review
Simon Couples - 06/02/2018
« What I expected. »

The greeting staff are a little distant and the lack of a formal booking desk was not what I expected. The rooms do not stand out from a travel lodge in terms of what was there. The shower and opaque screen are fun and quirky but no wow factor.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr L., Thank you for taking the time to review your stay at the Novotel London Tower Bridge. It is always a pleasure to receive feedback in order to always improve our services. With regards to our new lobby layout, it is true that we break a bit the codes. Indeed, our team is now able to welcome you on the way of your choice. It could be on a process way behind the desk with a laptop but also on a more relax way for example on a sofa with a laptop. We are also glad to read that your wife enjoyed the birthday treat she received. Thank you again for sharing your experience, and we hope hope to have the pleasure to welcome you back soon. Sincerely, Antoine Chauveau Guest Experience Leader

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 109.00 GBP Non member rate
From 98.10 GBP Member's rate Members’ Rate, join while you book
10.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 640 m ibis London City - Shoreditch
ibis London City - Shoreditch Hotel
From
From 90.00 GBP Non member rate
From 85.50 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.2 km ibis budget London Whitechapel - Brick Lane
ibis budget London Whitechapel - Brick Lane
From
From 58.00 GBP Non member rate
From 55.10 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.3 km ibis Styles London Southwark - near Borough Market
ibis Styles London Southwark - near Borough Market Hotel
From
From 89.00 GBP Non member rate
From 84.55 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 1.4 km Novotel London City South
Novotel London City South Hotel
From
From 119.00 GBP Non member rate
From 113.05 GBP Member's rate Members’ Rate, join while you book
5.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in LONDON
See rates