Hotel - ibis London Stratford
Ibis Hotel Hotel Ibis Hotel Hotel

ibis London Stratford Hotel

3.5/5 930 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Hairdressing salon  (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
See all services

Hotel location

Our rooms

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

  • 108 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Extra bed in room for child
  • Baby bed
    • Data port in room
    • Emergency exit map
    • Air Cooling System
    • Bathroom doors 32 inches wide
    • Web TV
    • Radio in room
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Fax machine
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,999 reviews

Our guest reviews for ibis London Stratford

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 930 reviews
S R. Families - 08/12/2018 AccorHotels certified review
« Mrs r. »

Was nice the rooms look better in photos they have been updated still can do with more work they aren’t so big reasonable size clean ,

Anonymous Friends - 07/12/2018 AccorHotels certified review
« Not far from London Stadium »

Friendly staff. Good bed.

Ally Families - 06/12/2018 AccorHotels certified review
« Great »

Fine

J K. Couples - 04/12/2018 AccorHotels certified review
« Nearly as good as usual »

Staff were as pleasant and helpful as usual. Surprised at high price - more than double than that advertised in hotel. No porridge available Sunday a.m.!

Our hotel has responded to the review
Our hotel has responded to the review

Dear JOEL K., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I would also like to bring to your attention that we do not do porridge in our breakfast menu but we do provide it on request and I am very sorry if we ran out of porridge this time but I have forwarded your remarks to our f&b manager who will make sure that we always do have some spare. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Robert G. Couples - 04/12/2018 AccorHotels certified review
« Our go to hotel while in London »

Better than last time as previously we had issues with service at check in and one evening with our meal Shame only biscuits in the room on day of arrival not for the two remaining days

Our hotel has responded to the review
Our hotel has responded to the review

Dear ROBERT G., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Mom Families - 01/12/2018 AccorHotels certified review
« Mr »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMED B., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Noor S Solo travel - 30/11/2018 TripAdvisor review
« Excellent staff & Great Affordable Rooms! »

The service was excellent. The staff was superb. They were efficient and pleasant, and were happy to answer any queries I had. The room was nice and spacious, and was cleaned everyday. The location is pretty nice too.

Emile Business - 29/11/2018 AccorHotels certified review
« Good place, but noisy »

Too much noise in this hotel. Too bad. Good breakfast, nice bar, kind hosts.

Our hotel has responded to the review
Our hotel has responded to the review

Dear EMILE B., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amit Purohit Assistant General Manager

Abbi Couples - 27/11/2018 AccorHotels certified review
« Clean and comfortable »

Our room was basic but comfortable and met our needs. Staff were friendly and helpful and breakfast was really nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ABIGAIL O., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Janet Solo - 26/11/2018 AccorHotels certified review
« Satisfactory stay »

The location of the hotel is good even though it takes around 10 Mins walk from the tube station. Staff are friendly. The facilities in the room is quite standardized amongst the group hotels. One issue, the towels are not clean and I tried several nights ( 4 out of 10 nights) I spotted some dirty blank spots on the towels and not acceptable to use. Even needed to go to the reception to exchange for clean one ( staff gave me 3 but two of them were still dirty). I think it’s the only issue I’m not satisfied with.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JANET F., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I sincerely apologize regarding the cleanliness of towels but i had forwarded your remarks to our housekeeping manager who will be investigating it further. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Felipe R. G. Business - 25/11/2018 AccorHotels certified review
« Convenient and practical »

Good reception service, decent breakfast, practical room to work, good free WiFi service

Our hotel has responded to the review
Our hotel has responded to the review

Dear FELIPE RUIZ-G., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Diana D. Couples - 24/11/2018 AccorHotels certified review
« Good value. »

One night and breakfast. Pleasant efficient staff. very comfortable bed and the ensuite double room had all the facilities we needed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DIANA d., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Anonymous Business - 23/11/2018 AccorHotels certified review
« Very comfortable and warm atmosphere. »

Breakfast was wonderful and convenient, rooms quaint and warm, although very small. 24 hour bar is nice and convenient. Lobby warm and modern. Hotel easy access to train and shopping.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SHARON T., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Alan B. Couples - 23/11/2018 AccorHotels certified review
« mr a d b. »

very good no complants

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALAN b., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Edward L. Solo - 21/11/2018 AccorHotels certified review
« Convenient »

I arrived late at 2:30 am because of diversion of bus traffic but I am not familiar with London road and my phone was drained out of power. After using fast in, the check in and out were fast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear CHI SHING L., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Katerina Friends - 21/11/2018 AccorHotels certified review
« Perfect! »

Lovely staff, huge room and amazing breakfast!! The only downside is that, because the room is above nandos, it does smell of food. Overall a great experience!

Our hotel has responded to the review
Our hotel has responded to the review

Dear KATERINA M., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I sincerely apologize regarding the smell from Nandos but i had forwarded your remarks to our maintenance manager and we will try to find a positive solution for this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Finbarr Solo - 20/11/2018 AccorHotels certified review
« Nice relaxing stay. »

Very smooth check in experience. Staff member very friendly and welcoming. Room spotlessly clean and comfortable bed. Hotel very near Westfield Shopping Centre and underground station. No complaints here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear FINBARR O., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Giselle Business - 20/11/2018 AccorHotels certified review
« Comfortable »

The refurbished rooms were very comfortable and clean. The breakfast was also very good. The only issue I had is that the rooms were not sound-proof and hence you could hear the vehicles outside. Also, another colleague of mine found a bed bug in his room which got us all paranoid but the hotel was very accommodating of it and sorted the issue out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GISELLE D., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amit Purohit Assistant General Manager

Daniel K. Couples - 19/11/2018 AccorHotels certified review
« Mr Daniel K. »

My experience was great I had one problem with the room and they helped me change it in seconds very good and nice service thanks so much mr Daniel K.

Our hotel has responded to the review
Our hotel has responded to the review

Dear DANIEL K., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

Sarah Business - 19/11/2018 AccorHotels certified review
« Clean and comfortable bed, wish the air con worked as room is too warm and the traffic is too noisy to sleep with window open »

No issues staff polite and breakfast good

Our hotel has responded to the review
Our hotel has responded to the review

Dear SARAH B., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However, I sincerely apologize that the air cooler did not worked properly but I had forwarded your remarks to our maintenance manager who will be investigating it further. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Amit Purohit Assistant General Manager

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