ibis London Stratford Hotel 2 stars

TripAdvisor rating 4.0/5 978 reviews
ibis London Stratford
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+ 13 Services
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Room 1

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Hotel extras

  • Plenty of nearby attractions, including the Olympic park

  • Just a ten-minute walk from Stratford train station

  • Hotel Restaurant Fogg'sserves a choice of globall cuisine

  • Pet-friendly hotel, with on-site facilities

  • Hotel amenities include free Wi-Fi and access to a computer

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Hairdressing salon (Nearby)
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Hotel location

ibis London Stratford

1A Romford Road
Stratford
E15 4LJ
london
united kingdom

Tel: +442085363700

Fax: (+44)208/5195161

Contact email

Check-in from 14h00

Check out up to 12h00

  • OXFORD STREET :   25 STRATFORD

  • STANSTEAD AIRPORT :   NATIONAL EXPRESS STRATFORD STN

  • STRATFORD ISLE OF DOGS :   D8 STRATFORD

  • DOCKLANDS LIGHT RAIL :   DOCKLANDS L-R STRATFORD

  • LONDON :   JUBILEE LINE STRATFORD

  • LONDON- :   CENTRAL LINE STRATFORD

  • By plane

    GATWICK AIRPORT At 60km / 37.29 miles

  • By plane

    HEATHROW AIRPORT At 70km / 43.5 miles

  • By plane

    LONDON CITY APT At 5km / 3.11 miles

  • By car

    A102 NORTHBOUND A11 At 2.99km / 1.86 miles

  • By train

    STRATFORD STATION At 2.09km / 1.3 miles

GPS :51.542441, 0.004796

Our accommodations

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Brand New : Double SweetRoom by ibis

  • Max. number of persons: 2
  • Satellite/cable colour TV
  • Business Desk

Brand New : Twin SweetRoom by ibis

  • Max. number of persons: 2
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

FOGG'S

Type of cuisine: International

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis London Stratford

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,564 reviews

tripadvisor

TripAdvisor Rating 4.0/5

978 reviews

Perfect location and good value

Customer review rating 4.2/5

Richard Business - 16/10/2019 AccorHotels review

Great. Very comfortable room, helpful staff and great value generally (& especially for London)

Dear RICHARD P., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

COmfortable

Customer review rating 4.2/5

Bill Business - 16/10/2019 AccorHotels review

Good Staff,hotel was noisy though with bottles being tipped into a bin behind the hotel at 3am which woke me up

Dear BILL B., We very much appreciate your comments regarding your stay at the ibis London Stratford. I'm sorry to hear that you have been awake in the middle of the night due noisy from the rear parking; rest assured your feedback will be addressed to Morrisons in order to rectify this issue. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

warm, clean tidy hotel with friendly staff.

Customer review rating 4.2/5

Cfry Friends - 15/10/2019 AccorHotels review

Pleasant staff at reception with online checkin. Clean rooms, comfy beds. Perhaps pretty noisey outside of hotel. Breakfasts was tastey and plentiful.

Dear Claire F., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

Comfortable stay

Customer review rating 4.2/5

Mo Business - 15/10/2019 AccorHotels review

Comfortable and enjoyable stay

Dear MOHAMED G., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

Hospitality made feel us like Home!!

Customer review rating 4.2/5

Daniele D. L. Families - 15/10/2019 AccorHotels review

everything perfect, courtesy and kindness by all the staff in particular Mr. Giuseppe.

Dear DANIELE DI L., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

Comfy bed, quiet, clean

Customer review rating 4.2/5

Zane Couples - 14/10/2019 AccorHotels review

Location was perfect, bed was super comfortable.

Dear ZANE N., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

Good services

Customer review rating 4.2/5

Robert Solo - 11/10/2019 AccorHotels review

It was quite a memorable experience . The cleaning was good. Your breakfast was also delicious

Dear ROBERT O., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

An OK Place

TripAdvisor rating 4.0/5

GuitarKik Couples - 10/10/2019 TripAdvisor review

We stayed at Ibis Stratford for a total of 9 nights spread over 3 stays. The hotel is situated on a busy corner but within easy walking distance of shops, the huge Westfield Mall and the train stations. We stayed there because it was only a stone throw's from where my partner's daughter lives, so it was very convenient. The staff were very helpful and responded well to any requests. We thought the price was a little high for the level of the hotel. We didn't use the lounge or dining facilities so can't comment on those. On our first stay we were given a room on level 3 overlooking the street. There is double glazing so with windows closed it was reasonably quiet but with window open it was noisy. Unfortunately the airflow system is hopeless and it was impossible to get the right temperature in the room without the window open which meant noisy! On our 2nd & 3rd stays we were given rooms facing the rear of the building which were supposedly quieter. Unfortunately this is the docking area for trucks servicing the adjacent supermarket so we were awakened in early hours of the morning by noisy trucks, even on Sunday! The rooms are small though adequate. The bathroom is tiny though the shower box was a generous size. The bed was comfortable enough, on the firmer side which seems to be the trend right throughout Europe. The duvet cover acts as the top sheet also which didn't suit me because I get hot and like to peel the duvet back. I requested a sheet to fit under the duvet and this was no problem for the helpful staff to supply. Bed was made and fresh towels supplied each day. Would probably stay there again just because of proximity to family.

Good position and comfortable room

Customer review rating 4.2/5

Danilo Couples - 09/10/2019 AccorHotels review

Good position, the hotel is close to Stratford station. Good breakfast and the staff is very nice.

Dear Danilo G., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

Ok

Customer review rating 4.2/5

Anonymous Solo - 08/10/2019 AccorHotels review

Check in was good, no other interaction with your staff other than a badly trained waitress at breakfast who ignored my requests for a simple request and then ran away to the kitchen Not impressed with your training

Dear MARK C., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Furthermore, I am sorry that you did not feel the staff had the appropriate attitude and you can be assured that Rodrigo Albano Smania (General Manager) has relayed your feedback to the staff. Customer Service is of paramount importance to us and we were deeply disappointed that, in this instance, your request has been ignored. We expect our staff to handle all situations with the utmost courtesy, sympathy and helpfulness and we deeply regret the adverse impression you have gained on this occasion. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaetano Raiola Assistant General Manager

High standard, friendly staff, eagerness to help.

Customer review rating 4.2/5

Linn A. A. Families - 06/10/2019 AccorHotels review

As I have had a previous stay with you last winter, there was never any doubt to repeat a visit to Ibis Stratford. Have received splendid care, and we are most content with our 3 days holliday in London.

Dear LINN ANETTE A., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

Continuously excellent

Customer review rating 4.2/5

Bg Couples - 05/10/2019 AccorHotels review

A nice and efficient team makes you feel welcome. Well equipped and calm room. The hotel is easy to reach and you are quickly downtown with the Central line. Large choice for breakfast. We've been there a coupe of times, It's always been a good stay.

Dear BIRGIT G., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

Nice little hotel close to train station

Customer review rating 4.2/5

Steve Families - 04/10/2019 AccorHotels review

It was a pleasant experience, left a little, pre-paid hotel to stay here

Dear STEVEN GENE S., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

Clean and comfortable

Customer review rating 4.2/5

Anonymous Solo - 03/10/2019 AccorHotels review

Suitable for my needs. Quite small but sufficient for one person.

Dear Guest, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Gaetano Raiola Assistant General Manager

Ms

Customer review rating 4.2/5

Marylyn S. Friends - 03/10/2019 AccorHotels review

We spent a great relaxing days at ibis Stratford and surely will come again.

Dear MARYLYN S., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager

Dissatisfied

Customer review rating 4.2/5

Anonymous Families - 01/10/2019 AccorHotels review

Called to book room with a promise of an early check in. This did not happen. Do not promise your customers something you can not deliver as this was the only reason I booked with you

Dear JACQUELINE D., Thank you for taking the time to tell us about your experience at the ibis London Stratford. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We also appreciate that the delay in checking in to your room was not acceptable and I can assure you that this situation is not at all typical of the standard you can expect of Ibis. We endeavour to have all our rooms ready for guest arrival; however, the late departure of previous guests can sometimes hinder the progress of the housekeeping team. This issue is being addressed by the hotel’s Head Housekeeper. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Gaetano Raiola Assistant General Manager

Kenny M.

Customer review rating 4.2/5

Kenny Solo - 01/10/2019 AccorHotels review

Pleasent stay, central location. Nice and quiet. Clean and tidy

Dear KENNETH M., We very much appreciate your comments regarding your stay at the ibis London Stratford. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gaetano Raiola Assistant General Manager
Customer review rating 4.2/5

Rafael M. Families - 30/09/2019 AccorHotels review

It was pretty nice, yet prices are a bit high

Comfy sleep with 24 hr check in a huge plus

Customer review rating 4.2/5

Emma F. Friends - 30/09/2019 AccorHotels review

It was perfect for my requirements and the bed was really comfy with very helpful staff. However there were a lot of hairs left in our bathroom and the general common parts smelt like weed.

Good value, comfortable bed, decent breakfast and friendly staff

Customer review rating 4.2/5

Ann P. Couples - 30/09/2019 AccorHotels review

Stratford has had a shed load of investment spent on it during the last 10 years, so it's a good place to stay for visiting the centre of London. The station is a five minute walk through the Stratford Shopping Centre, with underground lines (Central & Jubilee) giving you a fast service into all parts of London., The Westfield shopping centre is also next door to the station, with a host of shops, and restaurants. The Ibis hotel is good value, sound proofing was good for a city location, and the breakfast was surprisingly good. We spent 3 nights here and at £86 a night, thought it was great value.

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