Hotel - ibis Lodz Centrum
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Lodz Centrum Hotel

4.0/5 607 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 182.00 PLN Non member rate
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Underground garage: PLN 30 per day (Paying)
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pets allowed 20  PLN
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Solarium  (Nearby)
  • Other sports activities  (Nearby)
    • Billiards/Snooker (Nearby)
    • Bowling (Nearby)
    • Squash court (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)

Business services

  • 2 meeting room(s)
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 207 rooms
  • 5 rooms for people with reduced mobility
  • 10 connecting rooms
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Baby bed
    • RJ 11 outlet
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

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4.3/5 AccorHotels Rating 2,424 reviews

Our guest reviews for ibis Lodz Centrum

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 607 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Couples - 14/07/2018 TripAdvisor review
« A surprise! »

Staff very pleasant. Excellent position! Excellent breakfast. We stayed in 3 Ibifs in the last fortnight and would rate this one is the best red service and breakfast. Rooms are all similar. Spacious foyer to sit and chat. Nice touch of cold drink in the afternoon. Lodz was also a pleasant surprise.

Our hotel has responded to the review
Our hotel has responded to the review

Dear juliedav01, thank you very much for nice words about positive experiences during stay at Ibis Lodz Centrum. It is a pleasure for us when our guests have amazing memories from our hotel. Our team always strive to provide a high quality service. Thank you for appreciate our staff, breakfast and design of our hotel. We hope to see you soon! Regards, Karolina Wojcieszak Guest Experience Manager

Anonymous Friends - 09/07/2018 AccorHotels certified review
« good breakfast, service nice, not enough towels »

good breakfast, service nice, not enough towels in the room. They was not even a hand towel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline, thank you for nice review about stay at Ibis Lodz Centrum. We alwats try to provide a high quality service in our hotel. Thank you for appreciate our breakfast and service. I will share with our Housekeeping Manager your suggestions about towels. We hope to see you soon! Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Peter Couples - 07/07/2018 AccorHotels certified review
« Excellent fir short stay at the city centre »

Excellent for passing by tourist to stay for a short time in city centre.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Petras, thank you for left opinion about stay at Ibis Lodz Centrum. We are really happy that you spent fantastic time in our hotel. Part of our rooms was renovated and maybe next time you will have the opportunity stay in these rooms. We hope to see you soon! Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Eva Families - 03/07/2018 AccorHotels certified review
« Value for money in a fantastic location »

Easy check in, great room, nice view, fantastic location, great breakfast - all good!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eva, thank you for good review about stay at Ibis Lodz Centrum! It is a pleasure for us when our guests have happy memories from our hotel. Thank you for nice words about our room, location and tasty breakfast. We hope to see you soon! Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Ivar Couples - 11/06/2018 AccorHotels certified review

Much children and noice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ivar, thank you for review about stay at Ibis Lodz Centrum! We are glad that you spent good time with us! We are sorry for noise during your stay. It is always a pleasure when our guest are happy and had really good experience from our hotel! We hope that you come back in future to Ibis Lodz Centrum! Regards, Karolina Wojcieszak Guest Experience Manager Tel: +4… Email: ka…

Lisa Business - 30/05/2018 AccorHotels certified review
« Good stay, thin walls »

I think it would be an even better experience, if I would not be put in connected rooms. The door to the other room is simply too thin and even though I had a polite neighbour, that did not make much noise, I could hear him walk, cough ... everything like he was with me in the room. I also heard everything on the street and slept with earplugs. Other than that everything was good - comfortable bed, clean room, good breakfast, kind staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nerlisa, We very much appreciate your comments regarding your stay at the ibis Lodz Centrum.We are really sorry for inconvenience during your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for appreciate our staff, tasty breakfast and comfortable room. We hope to see you soon at Ibis Lodz Centrum! Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: +4…

Jan Business - 02/05/2018 AccorHotels certified review
« Kortaf, arrogant staff »

Personeel vond ik kortaf, vooral aan de bar. Mopperig dat ze de consumpties niet op de kamer konden boeken (had wel creditcard gegevens af gegeven bij inchecken) mopperig dat alles met creditcard afgerekend moest worden. Staff at the Bar, very arrogant. Not willing, very irritated about everything, we just/only requested for a beer, and to put it on the room, this didn't succeed, so we paid with credit card, staff seems to be very irritated, out of nothing, about everything..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan, Thank you for taking the time to tell us about your experience at the ibis Lodz Centrum. I am sorry that your experience did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I will share your experience about staff in restaurant and bar with F&B Manager. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Karolina Wojcieszak Guest Experience Manager Tel: 73… Email: ka…

Farzana Business - 15/04/2018 AccorHotels certified review
« ok »

The hotel is comfortable and the staff were super nice and helpful. I wish they provided complementary mini toothpaste as I forgot to pack mine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Farzana, We very much appreciate your comments regarding your stay at the ibis Lodz Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for appreciate our hotel service. Thank you for your suggestions about toothpaste. We hope your next visit will be as pleasant as the previous one. Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: 73…

Rabia D. Business - 06/04/2018 AccorHotels certified review
« Cause of miss Ania the girl work for reception but good with me last time and all my friends and everyone that's way I come back also manager »

This time much much batter then last time also last time miss Ania take care me and I always notice sitting in lobby she help everyone I understand she want clients come back also manager is very nice she no how to handle customer my brother own ramada hotel in USA Texas and I have management degree I can see employees with my eye I think ibis should consider her bring in management this is my opinion

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr Rabia, thank you very much for sharing your opinion about stay at Ibis Łódź Centrum! We are glad that you have a good experience from our hotel! Thank you for appreciate our staff especially Ania and our manager. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Karolina Wojcieszak Guest Experience Manager Tel: 73… Email: ka…

Urszula Couples - 01/04/2018 AccorHotels certified review
« Very nice staff! ! »

Everything is good the reception staff is very nice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Urszula Y., We very much appreciate your comments regarding your stay at the ibis Lodz Centrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for appreciate our reception staff. We hope your next visit will be as pleasant as the previous one. Regards, Karolina Wojcieszak Guest Experience Manager Email: ka… Tel: 73…

Joab Couples - 29/03/2018 AccorHotels certified review
« Comfortable and excellent location »

Easy to find parking , reasonable price for hotel and parking. Very pleasant lobby. Very efficient staff. Solved all our problems very well.

Artur S. Solo - 21/03/2018 AccorHotels certified review
« Really pleased to stay In Ibis Lodz »

Fantastic services overall starting from reception, bar, cleaning services ending on security. Very clean rooms and bathrooms, great quality of food and reasonable prices of alcohol. Very convenient location, close to any amenities. Staff speaks clear english

Artur Business - 11/03/2018 AccorHotels certified review
« Arthur »

Alway like back to this Novotel

Anne A. Families - 20/02/2018 AccorHotels certified review
« Mrs Anne »

It was very pleasant experience

Solo travel - 16/02/2018 TripAdvisor review
« Nice Hotel in good location »

Nice that I could check in rather early when I arrived. I also got a room close to the elevator as requested. Nice that cake was offered at arrival. Good central location. Just miss that no rooms with bathtub could be offered. Nice breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Evy K, We very much appreciate your comments regarding your stay at the ibis Lodz Centrum. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Milena Kozik General Manager & ibis Łodź Team

Captain Families - 12/02/2018 AccorHotels certified review
« I would do it again »

Great location , good hotel for the price. Staff was very helpful and friendly

Dido Couples - 10/02/2018 AccorHotels certified review

It was OK. The only downsides were my partner was ill after hotel breakfast the next day after arrival and the TV would switch itself on at any time of night without us doing anything. Other than that fine.

Bob M. Solo - 06/02/2018 AccorHotels certified review
« A good stay nice room albeit Cold »

The stay was good with nice breakfast and the staff were great, the only downer was the hotel was cold in the room and the breakfast room the only place that was warm was the corridors .

R812 Friends - 06/02/2018 AccorHotels certified review
« Accor Hotels no Customer Service »

I made a mistake when booking the room on accorhotels.com and contacted accor hotels in 30 minuets after by phone only to be told sorry we can not change the booking i should have read what i was selecting. I even emailed and a few days later was told the same they can not change the booking and i should read more care fully what I order and pay for , the manager also sent me an email after my follow up email . I did not want to stay anywhere else I ended up staying and paying more i was just trying to save my money , the manager on accor hotels (not the hotel) said the same i should read better and keep looking for future offers , Just very Bad customer service from accor hotels , i guess they never make a mistake , funny when the girl made a mistake in the hotel trying to charge me for breakfast 2 times when i had paid for one said sorry and corrected the mistake. The hotel i have been staying here for over 10 years for the last 5 years 3 or 4 times a year and always with 2 rooms (1 for my friend) , I use to keep coming back as i liked it , the good location. There have been lots of staff changes recently and always pleasant staff at Ibiz lodz. There are also lots more other hotels to choose from now in Lodz than when i first visit , one across the road one the other side of the Galaria shopping center all of similar rating and price I stayed here out of loyalty but I'm very disappointed with the customer service from Accor hotels After my recent experience and making a simple mistake and paying extra with poor customer service from the booking site not the hotel because they can not do anything , I am not sure I will be staying again as the customer service agents hands are tied they can not do anything to help , As the customer service agents said i should read what i am booking , well i will be reading what other hotels are offering first before i chose Ibiz Lodz again as i know the standard of the hotel after staying there so many times

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sir, Thank you for taking the time to tell us about your experience at the ibis Lodz Centrum. I am sorry that your experience accor hotels .com did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. It is a pleasure to hear your positive feedback in regards to a friendly team of staff. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Iwona Rosla Deputy Hotel Manager

Iwona Solo - 05/02/2018 AccorHotels certified review
« Nice place, affordable price. »

I quite enjoy staying at Ibis every time. If I was to change anything it would be putting a kettle and a tea/coffee in every room as it is being done by majority of the hotels I've stayed in previously

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