Hotel - ibis budget Paris Porte de Pantin
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Paris Porte de Pantin

3.5/5 698 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Private outdoor parking (Paying)
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel (Paying)
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 6  EUR
  • 100% non-smoking hotel
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French

Catering

  • Breakfast
  • Snack & beverage machine

Business services

  • Copy/print service available
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Hotel location

Our rooms

  • 108 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Bouquet TV Canal+ and Canalsat
    • Shower
    • Toilets
    • Hair dryer at reception
    • Emergency info in rooms
Our rooms fittings
3.8/5 AccorHotels Rating 2,465 reviews

Our guest reviews for ibis budget Paris Porte de Pantin

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 698 reviews
Johnny Families - 11/11/2018 AccorHotels certified review
« Great Budget hotel away from the city centre but still convenient! »

Overall great value for money staying here! had a great time in Paris at an affordable rate

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERENCE L., Thank you for taking the time to post your comments about your stay at our hotel. We are absolutely delighted that you enjoyed our establishment and we look forward to seeing you again on your next trip to Paris. Best regards, Abderrahmane-Front Office Manager.

Vipul K. Families - 08/11/2018 AccorHotels certified review
« Satisfied with the products & services of the hotel »

The family room seemed to be a make-shift with wooden walls. That gave us discomfort as the weather was quite cold.

Our hotel has responded to the review
Our hotel has responded to the review

hello VIPUL, Thank you for taking the time to write your opinion following your recent stay in our hotel. I am happy to hear that you had a pleasant stay. Regarding heating we just had to set the thermostat at the right temperature.We would be happy to welcome you again. Cordially. Amri Mouloud-1st reception.

Larry E. Families - 06/11/2018 AccorHotels certified review
« mr »

I was dissatisfied with my stay .I will list a few reasons ,your Hotel does not have phones in the rooms therefore a customer has to leave their room each time they want to speak to someone at the reception .No bar at the reception either .night staff not too friendly .

Our hotel has responded to the review
Our hotel has responded to the review

Dear LARRY LIONEL E., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Abderrahmane-Front Office manager.

Emerson M. Business - 31/10/2018 AccorHotels certified review
« Invoice problem »

The hotel charged me twice and the hotel quality is very poor. Room was dirty.

Mr K. M. Families - 16/10/2018 AccorHotels certified review
« Mr »

good

Our hotel has responded to the review
Our hotel has responded to the review

Dear KAYEMBE M., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager.

Friends getaway - 12/10/2018 TripAdvisor review
« Bad service »

Our room was on the ground floor with a broken window...We were sleeping three nigths with an open window on the ground floor. When we realized it we told the receptionist and she told us that she would change us a room the next morning because the hotel was full booked. We read onother reviews and they had the same problem so the window apparently was not repaired at all. We didn't had an option so we accepted it. The other day they did change us a room and the first thing we noticed it was the door hadn't a lock.. The whole experience was aweful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Customer, I have just read your comments about our establishment. I am really sorry that your stay with us did not live up to your requirements. Please note that we will take the necessary corrective measures and hope to have the pleasure of welcoming you back to our hotel. Yours, Abderrahmane-Front Office Manager.

Rachel Business - 11/10/2018 AccorHotels certified review
« Ms »

Hotel was adequate. The bathroom smelt of blocked drains and the room felt rather damp. The cleaning staff were so loud in the corridors - shouting back and forth and laughing uncontrollably, it was extremely hard to relax in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear RACHEL R., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Chef de Réception.

Jean B. B. Business - 10/10/2018 AccorHotels certified review
« I booked your place for a team but did not stay at your place. I was pleased with the interaction with the reception manager but cannot rate your rooms and food. »

No idea.

Our hotel has responded to the review
Our hotel has responded to the review

Dear, Thank you for taking the time to write your review of our hotel following your stay, which I shared with the entire team. The satisfaction of our customers is paramount and we strive to make you feel at home. We will have pleasure to see you again during your next stay cordially, Abderrahmane-front Office Manager.

Anonymous Couples - 29/09/2018 AccorHotels certified review
« Not very good »

No stuff for tea, mattress was very hard.

Nining P. Business - 27/09/2018 AccorHotels certified review
« Business Trip »

Location is good, near public transportation .. Overall Service is good .. Hopefully in the future could get the benefits from this hotel, such as free upgrade, early check in and late checkout.

Jayaprem Business - 24/09/2018 AccorHotels certified review
« Good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Hello JAYAPREM, Thank you for taking the time to write your opinion on our hotel. I am happy to hear that you had a pleasant stay and we would be happy to welcome you again. Cordially. Amri Mouloud-1st reception.

Grace Business - 19/09/2018 AccorHotels certified review
« Noisy neighbours resulting in no sleep! »

Stayed here for 1 night, smooth check in, nice breakfast, room was expected for the value- nothing special. Unfortunately we had the loudest neighbours and the thinnest walls. We could hear our neighbours conversation (between 2 people, no shouting by this point), there were multiple voices around 12am in the room, all shouting, laughing and screaming. Constant door slamming and moving between rooms. Walls were so thin we could hear everything, and unfortunately ended up in 3 hours of sleep- not enough for a full day ahead of work. Very disappointed.

Our hotel has responded to the review
Our hotel has responded to the review

Hello GRACE LILIAN, Thank you for taking the time to leave us a comment and we thank you.I am sincerely sorry to read that your stay was not up to your expectations. We are aware of your dissatisfaction with the noise caused by the neighborhood, and we will fix it as best we can. Hoping anyway, see you soon in our hotel, with the concern of your complete satisfaction. Amri Mouloud-1st reception.

Shameen Friends - 19/09/2018 AccorHotels certified review
« Reception staff was very helpful »

It was really nice but in the morning as we were 4 in a room we did ask the housekeeper for a couple of towels which they refused and told us they can’t give us any towels.

Our hotel has responded to the review
Our hotel has responded to the review

hello SHAMEEN, We thank you for your comments following your stay in our hotel. It is with great pleasure that we receive your appreciations. I fully understand your dissatisfaction with the refusal to give you towels and we apologize. Be aware that your remark has been taken into account and this kind of problem will not be repeated. Hoping anyway, see you soon in our hotel, with the concern of your complete satisfaction. .Best regards. Amri Mouloud-1st reception.

Aime A. Families - 06/09/2018 AccorHotels certified review
« Mr »

Very good location for transport and amnesties Staff very nice at the reception

Our hotel has responded to the review
Our hotel has responded to the review

Hello, AIME, We thank you for your comments following your stay in our hotel, It is with great pleasure that we receive your feedback. Looking forward to welcoming you again. Best regards. Amri Mouloud-1st reception.

Business - 03/09/2018 TripAdvisor review
« Very Poor »

Arrived at hotel room to be greeted by stench of stale urine. Carpet stained in numerous places. Double size mattress placed on king size bed frame leaving corners of bed frame protruding. An accident just waiting to happen. Curtains had countless holes and dirty.Wall around air conditioning unit black with dirt.Despite raising a formal complaint with Accor Hotels several days ago (with photos to prove) I've still not received any formal response.Would not recommend Accor Hotels based on this experience.

Our hotel has responded to the review
Our hotel has responded to the review

Hello Andrew, I have just read your comments about our establishment. I am really sorry that your stay with us did not live up to your requirements. Please note that we will take the necessary corrective measures and hope to have the pleasure of welcoming you back to our hotel. Yours, Abderrahmane-front Office Manager.

S S. Families - 31/08/2018 AccorHotels certified review
« Mr »

Staff was very friendly. Air conditioning wans't working. Location was good. Room lighting could be better. I understand it's budget hotel however still could have been lot better. Kids were't comfertable at all. No water jug or coffee anything etc.

Jodi Families - 22/08/2018 AccorHotels certified review
« Amazing stay »

Great clean hotel with parking, easy to find and the man on reception was extremely helpful and friendly. Just a short walk from the train station.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JODI -ANNE E., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager.

Catherine Families - 21/08/2018 AccorHotels certified review
« Very good »

Everything fine, room very nicely prepared, good beds, nice separate bathroom. Présence of a closed parking with surveillance. But both doors showed sign of age, as well as the floor of the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Hello CATHERINE, I thank you for taking the time to write your comment after your stay in our hotel.I am happy to hear that you had a pleasant stay, know that the rooms are in renovations with a new design and with new equipment. we would be happy to welcome you again. Cordially. Amri Mouloud-1st reception.

Yves Couples - 14/08/2018 AccorHotels certified review
« Convienant but smelly room »

No wifi in 2018 is really not excusable anymore, fix that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SIN DESMET Y., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager

Mohammed C. Families - 10/08/2018 AccorHotels certified review
« customer service »

All staff was helpful, nice behaviour and great customer services, nice and clean, overall organised. It was good for as a tourist and visitor. I am really happy and grateful to reception staff. their services are great.

Our hotel has responded to the review
Our hotel has responded to the review

Hello MOHAMMED, We are delighted that you had a good time in our hotel, Naturally I shared your feedback with the teams, your encouragement is a great source of motivation for all. We sincerely hope to have the pleasure of seeing you again very soon. Amri mouloud-1st of reception.

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