ibis budget Paris Porte de Pantin 2 stars

TripAdvisor rating 3.5/5 733 reviews
ibis budget Paris Porte de Pantin
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Hotel extras

  • Newly Refurbished hotel

  • A 2-minute walk from Pantin train station (reach the center of Paris in 10 minutes)

  • Close to the Zenith events center and La Villette

  • Private and secure car park

  • New: Save 5% with the Member's Rate

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI in your room
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 6.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis budget Paris Porte de Pantin

96-98, Avenue du Général Leclerc
93500
pantin
france

Tel: +33892680719

Fax: (+33)1/49159800

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   151 DELIZY

  • METRO :   5 PORTE DE PANTIN

  • RER :   E PANTIN

  • By plane

    AEROPORT CHARLES DE GAULLE At 24km / 14.91 miles

  • By plane

    PARIS ORLY At 22km / 13.67 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12.43 miles

  • By train

    GARE DE L EST At 6.5km / 4.04 miles

  • By train

    GARE SAINT LAZARE At 10km / 6.21 miles

  • By train

    PARIS GARE DU NORD At 6km / 3.73 miles

GPS :48.896831, 2.403697

Currently, close to our hotel

Microbiote, exposition

From 04/12/2018 to 04/08/2019

At 1.2 km

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 1.8 km

Whisky Live Paris

From 05/10/2019 to 07/10/2019

At 1.8 km

Zazie, Zaziessenciel Tour, concert

From 12/11/2019 to 16/11/2019

At 6.2 km

Paris Design Week, PDW

From 05/09/2019 to 14/09/2019

At 6.7 km

AQUA: water from top to bottom, exposition

From 20/10/2018 to 18/08/2019

At 6.9 km

Illusions, exhibition

From 06/11/2018 to 25/08/2019

At 7.6 km

Poison, exhibition

From 10/10/2018 to 11/08/2019

At 7.6 km

Tour de France

From 06/07/2019 to 28/07/2019

At 7.8 km

Our accommodations

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: ‌2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: ‌3
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Room

  • Max. number of persons: ‌4
  • Area: From 23
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our guest reviews for
ibis budget Paris Porte de Pantin

100% genuine reviews from our guests

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AccorHotels Rating 3.8/5

3,059 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

733 reviews

Good as expected from ibis brand

Customer review rating 3.8/5

A W. T. Solo - 06/07/2019 AccorHotels certified review

Good as expected. Reception, the room and facilities, breakfast, all good.

Dear UGOCHUKWU O., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager.

Room was very comfortable.

Customer review rating 3.8/5

Theunis S. Families - 02/07/2019 AccorHotels certified review

Reception very friendly and helpful. A great plus. Will stay there again.

Dear THEUNIS S., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager

Hot room

Customer review rating 3.8/5

Abisola Friends - 02/07/2019 AccorHotels certified review

I stayed in a double room. The room itseld was fine but the air conditioner was not working properly. I complained and i was told there are no more rooms available (this wasnt true by the way, cos i tried to book a room for that same night and it showed available online) I agreed to get a fan for the night with the promise that it will be fixed the next morning. I complained again the next morning and was again promised that it will be fixed. This went on till i checked out on the fifth day. It was never fixed.

Dear ABISOLA O., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Office Manager.
Customer review rating 3.8/5

Vilka V. Friends - 23/06/2019 AccorHotels certified review

No air conditioner, no changing the sheets on the bed. Not consistent hot water. Noises during night

Dear Vicioso V., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-front Office Manager.

A bit overpriced budget hotel

Customer review rating 3.8/5

Cl Couples - 21/06/2019 AccorHotels certified review

The room we were given was a 3-person one and so it was a bit roomer for 2 people. Though the room was facing main traffic, it was quiet once we closed all the window; but unfortunately we got warm air instead of cold air from the air conditioner, so we couldn't use the air conditioner then the room was stuffed and warm as we had to close all the window to sleep. Everything was clean and good except we got only bath towels but no face towels nor hand towels, and not even any hair blower which was very useful for travelers. There was enough room for a longer rod with more hangers for clothing but the design was poor with only a tiny rod and 4 to 5 hangers. Wifi was fine except in the evening when everyone tried to use it then it was slow. The hotel located in Pantin which was just out of city of Paris; about 2-minute walk from RER 'E' train station so it was very convenient to go every corner of Paris as we bought a Navigo pass.

Dear Madam L., Thank you for sharing your comments about our hotel. Knowing the opinion of our customers is very important to reinforce the quality of our standards. Our apologies for the breakdown of air conditioning know that we have made the necessary changes in our boiler, also know that your remarks have been taken into account in that we will bring the necessary measures. We will have great pleasure to welcome you during your next stay in Paris. Yours truly, Abderrahmane-Front Office Manager.
Customer review rating 3.8/5

Anonymous Business - 20/06/2019 AccorHotels certified review

Best: reception guy Worst: breakfast and no air condition

Dear sir M., We thank you for sharing your comments on our hotel and we will be sure to share your feedback with our receptionists. Knowing the opinion of our customers is very important to reinforce the quality of our standards. Our apologies for the air conditioning failure know that we have done the necessary in changing our boiler. As for the breakfast know that the management was immediately informed of your remarks and that it sensitized the whole of his team. We will have great pleasure to welcome you during your next stay in Paris. Yours truly, Abderrahmane-Front Office Manager.

Horrible

Customer review rating 3.8/5

Judy Families - 20/06/2019 AccorHotels certified review

The air conditioner was not working. The room was super hot and humid. We opened the window and mosquitos flew in. The traffic noise level was loud. There wasn’t a hair dryer or iron in the rooms. When I asked the front desk, he told there was only 1 in the entire hotel and I had to wait until 8am the next day. The front desk representatives were nice and helpful.

Dear JUDY L., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. Please note that this problem was a true exception to our normal practices. Rest assured that we are taking the appropriate measures to address the problem. All our efforts are concentrated in preventing future occurrences. I would like to reiterate our commitment to high quality standards, and I personally would like to make sure you will experience it during your next stay with us. We are looking forward to welcoming you again. Please do not hesitate to contact me during your next visit. Sincerely, Abderrahmane-Front Office Manager.

Very Good Customer Service

Customer review rating 3.8/5

S. A. Families - 19/06/2019 AccorHotels certified review

All the staff members were very polite and helpful

Dear A. S., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-front Office Manager

Online check in

Customer review rating 3.8/5

Trip Families - 17/06/2019 AccorHotels certified review

I checked in online hoping to have my access card ready But i had to wait for more than 25 min it was not prepared

Dear JAYACHANDRAN R., We thank you for taking the time to leave us your impressions as a result of your stay We are sorry for the malfunction that you describe to us, we apologize most sincerely Hoping to regain your confidence during your next stay Best Regards, Alexander

I am sorry to say that I am extremely dissatisfied, I did not expect this from IBIS

Customer review rating 3.8/5

Krishna Families - 16/06/2019 AccorHotels certified review

Low lights 1. Cutleries for breakfast were not cleaned and not available some time. Total kitchen area are not clean. ( It is okay to provide less menu , but provide clean cutlery and plate ) 2. Toilets were stinking. 3. Air Conditioning is not efficient and beside mosquitos were biting. 4. No hot water on first day. Could not take bath. High lights 1. Rooms were cleaned every day and bed spreads were renewed. 2. No theft. 3. Friendly staffs.

Dear KRISHNAMOORTHY V., We thank you for taking the time to leave us your impressions as a result of your stay We are sorry for the malfunction that you describe to us, we apologize most sincerely Hoping to regain your confidence during your next stay Best Regards, Alexander

Expected more based on the pictures

Customer review rating 3.8/5

Edit Business - 14/06/2019 AccorHotels certified review

I didn't get the double-bed room I booked but a dark one with 3 beds. On the ground floor, windows could not be open. The room smelled like cigarette smoke. Wi-fi was simply non-existent.

Dear EDIT EMESE I., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Office Manager.

It was nice

Customer review rating 3.8/5

Chandni Friends - 10/06/2019 AccorHotels certified review

It was a good experience, nice room, nice receptionist, it all went smoothly

Dear CHANDNI B., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre

Awful

Customer review rating 3.8/5

Alan Couples - 03/06/2019 AccorHotels certified review

Terrible! From start to finish our experience was awful! Staff where rude , unhelpful and clueless (we are still awaiting our refund after being charged twice). The room was dark and stunk of stale smoke , location was terrible we barely slept due to the noise outside! We where only able to obtain a hairdryer once out of the 4 nights we stayed! This hotel is mikes away from the usual ibis budget standard we have experienced in other countries , absolutely shocking!

Dear Alan F., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Office Manager.

Great but...

Customer review rating 3.8/5

L. J. Couples - 27/05/2019 AccorHotels certified review

The hotel was great but there was a problem with my online reservation, the headquarter (I guess) had the payment but not the hotel where I stayed so they made me wait. Also, even though we had little papers to indicate if we wanted the cleaning lady to come, she still knocked on the door. And the coffee vending (?) Machine was expensive (1.80€ a hot chocolate) If we forget these little details, the experience was great

Dear J. L., Thank you for leaving your impressions on your stay with us, my apologies for the waiting time on your arrival know that your remarks have been well taken into account and that we will take the necessary measures. We hope to welcome you during your next visit to Paris. Yours truly, Abderrahmane-front Office Manager.

Regular. Staff has both nice and rough people. Wifi was TERRIBLE: irregular and many times inexistent.

Customer review rating 3.8/5

Elton Friends - 24/05/2019 AccorHotels certified review

Staff has both nice and rough people. The worst thing was the wifi connection: absolutely TERRIBLE, almost always irregular and many times inexistent.

Dear ELTON C., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office manager.

Mediocre not a patch on other ibis budgets

Customer review rating 3.8/5

Si Solo - 22/05/2019 AccorHotels certified review

Very dull corridors, terrible view and disappointment for breakfast. Awful office blocks for a view out of the window. Breakfast was cereal (one type) a selection of breads and condiments with pre packed single serve cheese. Last day coffee machine was broken and orange was empty. I only stay at ibis budgets as I’ve always found them to be perfect for what I need with a decent breakfast. Always had a selection of meats and cheeses and breads to compile an decent breakfast. Not this time.

Dear SHIRLEY S., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Office Manager.

good

Customer review rating 3.8/5

Wilson W. Friends - 21/05/2019 AccorHotels certified review

But, Bad wifi

Dear TSZ YIN W., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager.

Short Stay in Paris

Customer review rating 3.8/5

Tonyr Solo - 19/05/2019 AccorHotels certified review

The hotel provides exactly what is described on its website, basic budget accommodation with relatively easy access to other parts of Paris. Reception was efficient and helpful and the room was adequate for my purposes. It should be noted, however, that it is a lot further from Hoche metro station than the website implies (though it is pretty close to the Pantin RER station which might be a better claim to make).

Dear ANTHONY R., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager.

Satisfait

Customer review rating 3.8/5

G. M. Families - 14/05/2019 AccorHotels certified review

Ras.

Dear MATTHIEU G., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager

Room stinking chemicals and moist. Noisy as hell.

Customer review rating 3.8/5

Lunt Business - 12/05/2019 AccorHotels certified review

Room stinking chemicals and moist. Noisy as hell.

Dear FABIEN L., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Office Manager.
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