ibis budget Paris Porte de Pantin 2 stars

TripAdvisor rating 3.5/5 722 reviews
ibis budget Paris Porte de Pantin
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Room 1

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Hotel extras

  • Newly Refurbished hotel

  • A 2-minute walk from Pantin train station (reach the center of Paris in 10 minutes)

  • Close to the Zenith events center and La Villette

  • Private and secure car park

  • New: Save 5% with the Member's Rate

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI in your room
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 6.00 EUR
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
Catering
  • Breakfast
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis budget Paris Porte de Pantin

96-98, Avenue du Général Leclerc
93500
pantin
france

Tel: +33892680719

Fax: (+33)1/49159800

Contact email

Check-in from 12h00

Check out up to 12h00

  • BUS :   151 DELIZY

  • METRO :   5 PORTE DE PANTIN

  • RER :   E PANTIN

  • By plane

    AEROPORT CHARLES DE GAULLE At 24km / 14.91 miles

  • By plane

    PARIS ORLY At 22km / 13.67 miles

  • By plane

    PARIS ROISSY CDG At 20km / 12.43 miles

  • By train

    GARE DE L EST At 6.5km / 4.04 miles

  • By train

    GARE SAINT LAZARE At 10km / 6.21 miles

  • By train

    PARIS GARE DU NORD At 6km / 3.73 miles

GPS :48.896831, 2.403697

Currently, close to our hotel

Comic Con Paris 2019

From 25/10/2019 to 27/10/2019

At 1.8 km

Berthe Morisot: Woman Impressionist, exhibition

From 18/06/2019 to 22/09/2019

At 7 km

Black models: from Géricault to Matisse, exhibition

From 26/03/2019 to 14/07/2019

At 7 km

Degas to Opera, exhibition

From 24/09/2019 to 19/01/2020

At 7 km

International Puppetry Biennial

From 03/05/2019 to 07/06/2019

At 7.2 km

Tour de France

From 06/07/2019 to 28/07/2019

At 7.8 km

Solidays Festival

From 21/06/2019 to 23/06/2019

At 13 km

Our accommodations

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

TWIN - room with two single beds for up to 2 people.

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: x3
  • Area: From 16
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Family Room

  • Max. number of persons: x4
  • Area: From 23
  • Views: Courtyard side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Our guest reviews for
ibis budget Paris Porte de Pantin

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

2,849 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

722 reviews

Room stinking chemicals and moist. Noisy as hell.

Customer review rating 3.8/5

Lunt Business - 12/05/2019 AccorHotels certified review

Room stinking chemicals and moist. Noisy as hell.

Dear FABIEN L., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Abderrahmane-Front Office Manager.

Very good service, room, breakfast and best location

Customer review rating 3.8/5

Olga Families - 10/05/2019 AccorHotels certified review

I loved to stay in this hotel. Very nice, always very clean and big room. Very good housekeeping service in this hotel. Also I liked food every morning (always fresh croissants, yogurts, fruits, cheese), very clean tables to have a breakfast. All staff in this hotel were very nice, professional. Very good location, 10 minutes to the center of Paris. I will come to this hotel again! Thank you!

Dear OLGA S., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Abderrahmane-Front Office Manager

Excellent price and stay

Customer review rating 3.8/5

Rovshan A. Business - 06/05/2019 AccorHotels certified review

The room was very clean. The breakfast was very good. One minus: The charged me about 2 dollars because I took coffee from the machine after breakfast finished. During The breakfast it was free. The staff was very nice and helpful. I forgot my phone in lobby of the hotel, and came back to pick up it. I saw staff took and wait for me.

Dear ROVSHAN A., We thank you for taking the time to write to us following your stay at ibis budget Paris Porte de Pantin. I am delighted to read that you had a pleasant stay in our hotel! I thank you for your comments which are always a source of motivation for our entire team. We hope to have the opportunity to see you soon on your next trip to Paris. Regards, Alexander First reception

It's horrible place

Customer review rating 3.8/5

Oleg Families - 05/05/2019 AccorHotels certified review

This horrible place, it's the worst hotel that I ever saw. They r force me pay twice

Mr A., Thank you for taking the time to write to us after your stay We are sorry that the service and the service did not match your expectations. We have underground parking at 12 € per night closed and secure Before your arrival, our system pre-authorizes the first night's stay on the credit card to verify the validity. This is only a verification and not a payment, as indicated by some banks that shows you a debit on your account. Be assured that at the end of your stay the pre-authorization is automatically released, your bank has no reason to withhold this amount from your account. We regret that upon your arrival we did not explain the pre-authorization process and that this forced you during your stay Hoping to regain your confidence during your next stay Regards, Alexander First reception

Politesse

Customer review rating 3.8/5

Anonymous Couples - 04/05/2019 AccorHotels certified review

Content

Monsieur C., Nous vous remercions d'avoir pris le temps de laisser vos notations à la suite de votre séjour à ibis budget Paris Porte de Pantin. Nous sommes ravis d'apprendre que votre séjour s'est bien déroulé et que vous avez pu apprécier la qualité de notre accueil. Toute l'équipe est soucieuse de vous apporter la meilleure qualité de service et de vous accueillir dans les meilleures conditions Nous espérons avoir l'occasion de vous recevoir très bientôt lors de votre prochain séjour à Paris. Cordialement, Alexandre Premier de réception

. ? .

TripAdvisor rating 3.5/5

Resort30870324680 Friends getaway - 29/04/2019 TripAdvisor review

.. reluctance and lack of interest .. for more than half and hour has " a small group of teenagers from hungary " only cornflakes and yoghurt for breakfast .. if we did not alert the hotel stuff .. it will probably take much longer .. but maybe the kids was on " a growing slim stay "..

Quiet and convenient

Customer review rating 3.8/5

Anonymous Friends - 21/04/2019 AccorHotels certified review

We enjoyed the room which was perfect for what we needed, a place to sleep and get ready. It was just outside of Paris and we appreciated how close it was to a metro station. The only downside was that sometimes the water in the shower would run into the room and create puddles around the beds.

Dear CASSANDRA H., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. I am delighted to read that you had a pleasant stay in our hotel! I thank you for your comments which are always a source of motivation for our entire team. We have noted the defect in the bathroom, this will allow us to alert the technician to prevent this inconvenience from happening again We hope to have the opportunity to see you soon on your next trip to Paris. Best regards, Alexander Receptionnist leader
Customer review rating 3.8/5

Zara Families - 20/04/2019 AccorHotels certified review

Terrible

Dear ZARA M., Thank you for taking the time to write to us after your stay Your opinion is very important and allows us to improve ourselves every day Waiting to welcome you back Best regards, Alexandre Receptionnist leader

I had booked for a matrimonial bed and they gave me a room with 3 single size beds

Customer review rating 3.8/5

Alban N. N. Couples - 12/04/2019 AccorHotels certified review

I had booked for a matrimonial bed and they gave me a room with 3 single size beds. But I liked the bathroom

Dear ALBAN NOUTCHA n., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Don't hesite for a next time to ask for a double bed Waiting to welcome you back Best regards, Alexandre Receptionnist leader

Mr P.

Customer review rating 3.8/5

Pranashish C. P. Families - 10/04/2019 AccorHotels certified review

Everything is good. I enjoyed my stay. Just 1 thing need to add in bathroom and it is HANDWASH. I need to use shower gel to wash my hand. Thanks

Dear PRANASHISH P., Thank you for taking the time to write to us after your stay Your opinion is very important and allows us to improve ourselves every day Waiting to welcome you back Best regards, Alexandre Receptionnist leader

Disappointed

Customer review rating 3.8/5

Lydia B. Friends - 26/03/2019 AccorHotels certified review

Our allocated room was not as described on booking.com. Had booked 3 person room with 2 person occupancy. Despite no smoking policy the room stank, really stank of cigarettes. I returned to the desk and explained the room stank and that it was not what I had booked. I was told that as the hotel was full and there were two of us only not three I could not have a roomI had booked. Sorry but this is not possible, it clearly stated I could have this room on booking.com. I explained this and the extremely unhelpful lady on reception told me that I was not listening to her explanation about policy to put me in a double bedded room for two despite booking a three person room. I demanded to be moved as the cigarette smell was too much, she said there was a no smoking policy and essentially not her fault people didn’t follow. At this point her colleague was looking very uncomfortable. I stated I wished to be moved and I would be writing a very thorough review on booking.com. Miraculously a three person room which smelt marginally better was found to be empty and we stayed there.

Dear Madam B., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are really sorry for the inconvenience. The hotel is 100% non smoking.. We regret that the answer was good when you change rooms Unfortunately bookings made by agencies do not always match the type of room desired. Know that we are reinforcing the controls so that this inconvenience does not happen again Hoping to regain your confidence on a future stay Sincerely, Alexandre Receptionnist leader

Hotel room smells cigarette

Customer review rating 3.8/5

Camille Solo - 26/03/2019 AccorHotels certified review

Was good. Not much to say. People were kind.

Dear Madam T., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. We are really sorry for this problem, the hotel is 100% non-smoking. Don't hesite for the next time to ask the reception for change the room It would be a pleasure to welcome you again Best regards, Alexandre Receptionnist leader

Top

Customer review rating 3.8/5

Z. Couples - 23/03/2019 AccorHotels certified review

Parfait

Bonjour Mehdi, Nous sommes très heureux que vous ayez apprécié votre séjour parmi nous et nous vous remercions d'avoir partagé votre très bonne expérience sur Trust You. Nous mettons tout en œuvre chaque jour pour que nos clients passent un excellent séjour et votre satisfaction est notre plus belle récompense. A bientôt, Abderrahmane-Chef de Réception.

Good

Customer review rating 3.8/5

Katherine B. Families - 21/03/2019 AccorHotels certified review

Good and proximate to the Zenith

Dear Katherine b., Thank you for your comment after your stay in Ibis Budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. we are happy that your stay was good. We we share your comment with the team who is anxious to bring you the best service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Receptionnist leader

Unacceptable price differences

Customer review rating 3.8/5

Anonymous Business - 21/03/2019 AccorHotels certified review

The Good: Good location, friendly staff, simple but clean and functional rooms, proper size. The Bad (and Ugly and unfair): we stayed in this hotel with a colleague from Germany. He booked his room via a booking site, I did the booking directly on the hotel website. We both stayed 2 nights (same nights), breakfast included. Everything being equal, I thought the price should be equal or at least not much different. But it was not: while he was paying somewhat below EUR130, I paid 189,5 EUR for the exact same service! Almost 50 % difference - unacceptable! That spoiled the otherwise positive experience completely.

Dear BELA K., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. We regret that the price difference disappointed you. Your collegue select a promotionnal rate with payment in advance. The flex rate is more expansive because the payment is at check-in with possibility to cancel until 6 pm the date of arrival We regret that this situation has disappointed you and hope to welcome you again soon Sincerely, Alexandre Receptionnist leader

The room was on the ground floor, with very loud traffic and impossible to open the window for fresh air.

Customer review rating 3.8/5

Anonymous Business - 21/03/2019 AccorHotels certified review

The room was on the ground floor, with very loud traffic and impossible to open the window for fresh air. The code for the room once didn't work and I had to wait 15 minutes to have it fixed, all this late in the evening. The room is not very practically designed, for instance hangers for towels are missing, the bathroom has no ventilation that makes the room full of humid air.

Dear Levente P., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. We are really sorry for the inconvinience for the room. Only these rooms in ground floor is not possible to open the window. For the next time, don't hesite to ask for a quiet room with possibility to open the window Hoping to welcome you again soon Sincerely, Alexandre Receptionnist leader
Customer review rating 3.8/5

Marie Friends - 20/03/2019 AccorHotels certified review

Hotel was clean and warm. Towels were sometimes taken and not replaced. No hairdryer was provided. Staff were nice and polite.

Dear Marie M., Thank you for taking the time to tell us about your experience at the ibis budget Paris Porte de Pantin. We are glad you enjoyed your stay. All team is anxious to bring you the best quality of service It would be a pleasure to welcome you again Sincerely, Alexandre Receptionnist leader

thanks for good service :)

Customer review rating 3.8/5

Marina Solo - 05/03/2019 AccorHotels certified review

1 week of living at the hotel was great, just would be better with a kettle in the room, everything other was awesome, thanks to all people, working there, very much!

Dear MARINA U., Thank you for taking the time to write to us following your stay Thank you very much for your comment. Your compliments are the best reward for us Hoping to have the pleasure to welcome you soon Best regards, Alexandre Receptionist leader

It’s good and cosy

Customer review rating 3.8/5

Anastasiia Business - 27/02/2019 AccorHotels certified review

I’m totally satisfied.

Dear Madam Y., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Pantin. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Alexandre Receptionnist leader

helpful receptionist and clean room

Customer review rating 3.8/5

D R. Business - 27/02/2019 AccorHotels certified review

We checked in quite late in the evening due to work commitments. Receptionist was very helpful, we paid for secure parking which was very useful. Room decor was not good - bottle green gloss walls!!!! Otherwise perfectly acceptable and the location was excellent for our work site location

Dear M.R., Thank you very much for your comment after your stay in Ibis Budget Paris Porte de Pantin We are very happy that you have appreciated our welcome. We regret that the rooms and the breakfast didn't correspond to your expectations. Your opinion is very important and helps us improve our services It would be a pleasure to welcome you again soon Best regards Alexandre Receptionnist leader
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