ibis budget Paris Porte de Vincennes 2 stars

TripAdvisor rating 3.5/5 1,377 reviews
ibis budget Paris Porte de Vincennes
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Room 1

Number of guests
Children's age
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Le Club AccorHotels

Not participating hotel

When making a booking at this hotel:

  • I do not earn points

  • I cannot use my points

  • I do not benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • 24-hour reception, free WIFI, unlimited buffet breakfast

  • Easy access to the heart of Paris via metro line 1 - Saint Mandé

  • Green facade, interior courtyard with terrace for relaxation, foosball table

  • Early check-in, late check-out

  • Member of the ibis Business card program

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Private indoor parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
Catering
  • Breakfast
  • Snack & beverage machine

Hotel location

ibis budget Paris Porte de Vincennes

2, Avenue Léon Gaumont
75020
paris
france

Tel: +33892683257

Fax: (+33)1/56933001

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    ORLY At 18km / 11.18 miles

  • By plane

    ROISSY CDG At 24km / 14.91 miles

  • By train

    DE LYON At 4.1km / 2.55 miles

GPS :48.849468, 2.416118

Our accommodations

TRIPLE - Room with a large bed and a bunk bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Multimedia hub

DOUBLE - Room with a large bed for 2 people

  • Max. number of persons: 2
  • Wireless internet in your room
  • Multimedia hub

TWIN - Room with twin beds.

  • Max. number of persons: 2
  • Wireless internet in your room
  • Multimedia hub

Reduced mobility room with adapted large bed

  • Max. number of persons: 3
  • Wireless internet in your room
  • Multimedia hub

Our guest reviews for
ibis budget Paris Porte de Vincennes

100% genuine reviews from our guests

Find out more

AccorHotels Rating 3.8/5

6,024 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

1,377 reviews

Bad service

TripAdvisor rating 3.5/5

Anthony B Business - 29/07/2019 TripAdvisor review

Bad service all round. Accepted that it is a budget hotel. Nevertheless, it does not excuse poor customer service. Was in Paris during the heatwave. There was no airflow from the a/c duct in the room. Spoke to staff at the front desk 3 times, with different responses on each occasion - will take 2 hours to fix, will be done in 30 minutes, there is no a/c in your room. Go figure - there is an a/c logo on sites referring to their establishment and there is a duct in the room. Avoid, avoid, avoid.

Nice for a one night stay

Customer review rating 3.8/5

Will Couples - 16/07/2019 AccorHotels review

Room was clean and modern but quite hot due to having no air con, we had to keep the window open which let in some noise but managed to sleep well still.

Dear Guest, Thank you for taking the time to share your good feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Negatively surprised

Customer review rating 3.8/5

Viviane S. Friends - 14/07/2019 AccorHotels review

The room seems bigger on the pictures. The toilet's door didn't close. I was sharing the room with a friend and this was embarrassing for the two of us. Also, there's no lid on the toilet, which is extremely disgusting when you flush. I got very surprised by that type of toilet without a toilet lid. It's important to have a lid on the toilet seat. Yet, the sink is outside of the toilet, another disgusting thing. It's necessary to have a sink in the toilet as well. You have to cross the room to wash your hands after using the toilet. I was wondering why on earth an engineer and architecture have created such a design model and it has been approved as a good practice. In the shower cabinet, there's no space to display shampoo, etc. The only space it got it's for only one person. There could have definitely more options such as shelves attached to the wall where guests can leave shampoo, hair conditioner, soap, sponge. I had to put it on the floor while having a shower. The towels are very small and terrible quality. There's no rug for the shower. No hand and face towel. There's no space to hang the towels in a way the it can get dry rather than touching to one another in the little shower cabinet and on by the bed where guests walk through. The pillows are very thin. And mattress got poor quality. Both items kill anyone with back issues. The mattress is the type that becomes half of a circle once you spend the night on it, yet it gets the shape of your body. The only space to hang clothes is by the side of one of the beds which can be inconvenient for one of the guests. Yet, there's few hangers and once there's something hanging it gets really close to the guest's bed. There's no space by the beds such a table to display guests's belongings. The little space by one of the beds is too small. People smoke at the hotel's entrance. The entrance looked dirty at all times. There's only a receptionist most of the times. They speak a reasonable English. The reception gives the impression of being disorganized. If you ask for an extra towel, the towels are in a plastic bag at the reception. The receptionist will hand it to you with their dirty hands of touching money. On our arrival day, there's no hot water for more than 9 hours. There's no information in the room about WiFi and where and how to get a hair dryer and an iron. As well, there's no information about breakfast. The breakfast room is not well designed as well, the way tables, seats and how and where the coofee machine are displayed it's not ideal at all. People get confused by looking for the coofee machine. I got shocked by the usage of plastic on everything: plastic cups for coofee and juice. Plastic bowls, plastic cutlery. In a moment we are changing to a plastic free world, finding out that Ibis, a hotel that belongs to Accor, a French company, has been offering plastic containers and utensils to it's guests is absolutely a shock, a contradiction. Yet, there's no forks, and spoons to be used. On the third day there's some. The breakfast is very poor itself. I have seen the staff bringing in more pastry as it had finished, the pasty seemed to be from a local nearby bakery. In the end it seems to be a hostel without quality. The positive thing is about the cleaning lady who has cleaned our room who has cleaned the room very well and has made the beds very well. Other than that, I am really surprised and shocked by the lack of all the above points. I really didn't expect such poor quality which doesn't match the classification as a two star hotel. Even if it's a budget hotel, it doesn't matter, many of the points I mentioned above could save lots of money for the hotel and yet give to guests a better impression and a better value of money spent on the staying.

Dear Viviane PIMENTA S., Please note that our renovated rooms correspond to the site. The equipment complies with the Ibis Budget brand. Best regards.

Front desk service and maid are excellent.

Customer review rating 3.8/5

V. L. Families - 13/07/2019 AccorHotels review

People are friendly and professionally services event We do not know much French.

Dear VANHAI L., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

not nice

Customer review rating 3.8/5

Juned Friends - 09/07/2019 AccorHotels review

NO AC, toilet and bathroom was not clean. Beds were not even done we had to put the bedsheet on ourselves.

Dear Juned R., Thank you for taking the time to tell us about your experience. Please note that our hotel do not propose air conditionning. Then you also should know that third bed is selfmade, as you can read on the websites. All the informations are available. Sincerely,
Customer review rating 3.8/5

Anonymous Solo - 05/07/2019 AccorHotels review

The bed was uncomfortable. There was no AC or any form of proper ventilation. The room felt like a sauna. There was a foul smell coming from the toilet. I will never book this hotel a gain. It is definetly not value for money

Dear BERYL F., As you could see on the websites, our hotel does not offer air conditionning. Then your claim is unfounded. Sincerely,

Painfully average & hot

Customer review rating 3.8/5

Werner Friends - 03/07/2019 AccorHotels review

Even though corridors are airconditioned, the rooms were not. Staff shrugs off complaints saying that natural air run through to rooms. If that's true it's certainly not effective because it was a good 8'C cooler outside than inside (note this was before the heatwave) Windows can't open more than a couple of cm which made it worse Also no extractor fan in the window-less shower We had 3 rooms in our party all with the same issue

Satisfactory

Customer review rating 3.8/5

K. S. Families - 30/06/2019 AccorHotels review

It was alright. Could have been better by the staff that checked us in, and the fact that there were no air conditioners in the rooms.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Staff service was not up to Accorhotels standards that I have come to expect.

Customer review rating 3.8/5

An… Business - 29/06/2019 AccorHotels review

My room faced west and was uncomfortably hot. At 8pm, I mentioned the staff member at reception that the AC was not working and he assured me that the engineer was in attendance and would have it fixed in 2 hours. Subsequently, after 10pm, I enquired again and I was told by the same staff member and his college that "another 30 minutes maximum" (direct quote). After 11pm, there was a new staff member at reception, his response was - "there is no AC in our rooms". Clearly, there is a duct in the room and there was airflow, but it was very slight. Furthermore, advertising online shows the AC symbol. PROBLEM 1 - staff should never lie if they are too lazy to fix the problem. Happy to provide a photo of staff who told me no AC. If the staff is not lying, then it is false advertising. Had breakfast just before checkout. The was a spread of cereal, yoghurt, bread, pastries, etc. There were flies sitting all over the food, and no one in attendance. Happy to send you a photograph if you believe I am exaggerating. Couldn't even have breakfast as it was contaminated. PROBLEM 2 - someone is going to get sick eating your unhygienic food. This is not the Accor Hotel service that I have become accustomed to.

Accident due to dangerous hotel equipment and no first help medical kit on site

Customer review rating 3.8/5

Anonymous Couples - 29/06/2019 AccorHotels review

Huge nail sticking out of the bed. My partner made a 5cm deep cut at 1am, bleeding. The reception doesn't even have first aid medical kit and offers to use toilet seat cleaner for disinfection (with all best intentions). Absolutely the worst experience.

Disappointing and poor value for money

Customer review rating 3.8/5

Helen Couples - 23/06/2019 AccorHotels review

We wanted somewhere to stay that was fairly near Gare de Lyon so chose this hotel. We often stay at an Ibis when we are in Cardiff in Wales visiting family, so we thought it would be good to stay at one of the hotels when we came to Paris. At 75 euros for the night, we had expected a decent and clean room. The toilet was a disgrace - it smelt very bad and although when we complained, the staff said they'd get someone to clean it, it didn't improve and we felt pretty queasy most of the time. Also the sink wasn't clean. All in all we felt it was poor value for money and couldn't recommend it to other travellers to Paris. On a positive note, the staff were friendly and helpful

Good , reception friendly and helpful

Customer review rating 3.8/5

Geoff Solo - 23/06/2019 AccorHotels review

Good budget hotel , very quick access to central Paris. However had real problem not with hotel but being unable to log on to my Accor account or reset my password to make further booking for stays in other hotels couldn't phone and speak to anyone in English tried two emails , no help .so ended up booking other nights at a different hotel chain.

Dear GEOFFREY R., We very much appreciate your comments regarding your good team and cleanliness opinion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Staff

Customer review rating 3.8/5

Oliver Families - 23/06/2019 AccorHotels review

Booked for 2 rooms. One room had a problem on the lock. Even if you locked it manually inside, it can be opened outsite. A lady receptionist said that there is no more available rooms. She can't do anything else. After eating dining out for a dinner, came back to check again with another male receptionist. Got his gadget to check the lock but he can't fixed it. I've asked again for another room and he gave us another one.

Dear Guest, Thank you for taking the time to share your feedback. We are pleased that team suggested a new room for a nice stay. We hope to welcome you back to our hotel very soon! Sincerely,

Room and Sevice

TripAdvisor rating 3.5/5

Inspire442467 Family - 23/06/2019 TripAdvisor review

Book for 2 rooms, one of the room the lock did not work properly. One of the receptionist said they will check on it. But that time they can't do anything. Asked for another room but she said they are fully booked. We went out to restaurant and come back talked to another receptionist. He went up with some gadget and check on the lock. Asked for another room and he got another one for us.

Water issue

Customer review rating 3.8/5

Nicolas G. Couples - 18/06/2019 AccorHotels review

Arrived on 14.6. with only boiling water, no cold water. Left on 15.5. and only cold water, no hot water. Impossible to shower due to this. Complained at the desk and request a refund.

Customer review rating 3.8/5

A C. Couples - 13/06/2019 AccorHotels review

Just what it says on the box. No frills but good service

Dear alistair c., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Visit to the city

Customer review rating 3.8/5

Bryan Friends - 12/06/2019 AccorHotels review

Was staying here while visiting Paris. Loved the hotel would stay again. Few little daft things let it down. Plugs on the wall not working properly. Rooms too hot windows wont stay open. Banging ot the doors within the room and no locks on the bathroom doors.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

Paris Tripo

Customer review rating 3.8/5

Cynthia Friends - 04/06/2019 AccorHotels review

It was great, budget friendly. Close to a train station and the room was perfect

Dear CYNTHIA E., We very much appreciate your comments regarding your stay at the ibis budget Paris Porte de Vincennes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great value of money

Customer review rating 3.8/5

Adelia Families - 02/06/2019 AccorHotels review

My expectations were 100% met. Good location. The room was super clean and comfortable. Was really pleasantly surprized by the variety of snacks and drinks provided on breakfast, didn't expect a lot to choose from at all. Receptionists, housemaids, presonnel serving breakfast - all very nice and helpful. Will definitely recommend your hotel.

Уважаемый ADELIA A., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш,

Ligthing

Customer review rating 3.8/5

Anonymous Couples - 29/05/2019 AccorHotels review

Room lighting is too dim in the room

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
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