Hotel - ibis budget Bordeaux le Lac
Ibis Budget Hotel Ibis Budget Hotel

ibis budget Bordeaux le Lac

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3.5/5 563 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel does not have a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00
Paying

Services and practical information

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WiFi in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • 100% non-smoking hotel
  • Air Conditioning

Catering

  • Breakfast
  • Snack & beverage machine
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Hotel location

Our rooms

The Triple Room with a large bed and an overheard bunk can accommodate up to 3 people, and includes a shower and toilet, flat-screen TV and WIFI.The Twin Room with twin beds or the Double Room with a large bed can accommodate 2 people, and include a shower and toilet, flat-screen TV and WIFI.

  • 119 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.9/5 AccorHotels Rating Based on 3,165 reviews

Our guest reviews for ibis budget Bordeaux le Lac

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 563 reviews
AccorHotels certified review
Poppy Couples - 16/04/2018
« Overall good budget hotel »

Was fine, we’ve stayed st s few budget. Best onebus still the Berlin one. The breakfast here was very basic, no toaster, very small range of options. Overall was clean.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you very much for taking the time to leave a comment about our hotel after your stay, and thank you for choosing our hotel for your stopover. Know that we will be very happy to welcome you again. Looking forward to this future meeting Best regards Lauriane Community Manager

AccorHotels certified review
F. C. Solo - 14/04/2018
« Nice stay »

I stayed one night in the hotel . It was nice .

AccorHotels certified review
Isabelle Families - 07/04/2018
« excellent »

the staff was pleasant, professional and helpful. the room was tidy and clean breakfast was good

AccorHotels certified review
Fady Couples - 02/04/2018
« did not meet my expectation »

-Did not meet my Accor expectation. The corridor at the second floor had bad smell, probably coming from the carpet, but it is extremely bad smell, especially that my room was at the end so I had to take all the smell. -My room had extra bed on top of my bed, which i didn't ask for, so made me uncomfortable, I hit twice my head accidentally. - No Tissue box! I understand it is a budgeted hotel, but tissue box is not an excuse. You may increase the rate by 1$ and just provide it to your guests. -Positive points: Nice location especially next to the Tram station and calm area. Staff are friendly,

AccorHotels certified review
Claudio M. Couples - 13/03/2018
« Very good price=service relation »

We got at 2 o-clock in the morning and had a very pleasant attention at the reception. Breakfast was OK, could be a bit more generous Room was clean and all working well. Everything just perfect

TripAdvisor review
oscarrowlands Solo travel - 02/03/2018
« Really good value and very friendly staff »

See the title and the 4 stars I have given it. I have stayed here many times now and recommend it. It's very close to a tram station so very convenient for getting into the centre of Bordeaux for sightseeing.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you very much for this excellent message and your rating. We will not fail to inform our staff that your satisfaction is essential. See you soon. Best regards Lauriane. Community Manager

AccorHotels certified review
Derek S. Couples - 12/02/2018
« Convenient location for our visit »

Easy to find location, clean basic accommodation for travelling, good breakfast

AccorHotels certified review
Liz C. Families - 06/01/2018
« A basic room »

My husband's and my room was a basic room with all that was needed for the night. However, it was uncomfortably warm. My daughters' room was the same. They had a bunk bed, and the top bunk was unbearably hot. The room itself was over warm, even with the temperature turned down. Also, their entire hallway had a very unpleasant odor.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you very much for taking the time to answer our questionnaire and for sharing your impressions during your stay at our hotel. We have noted your remarks and we will make a point with our maintenance service. Renewing our thanks, we send you our best regards. Lauriane Community Manager

AccorHotels certified review
Mathilde Business - 23/12/2017

Good points: beds, breakfast Bad points: bad smell, disturbing noises at night, I had to change rooms

AccorHotels certified review
Anonymous Couples - 22/12/2017
« Convenient location, clean but a bit noisy. »

Room was clean and comfortable. The hotel was easy to find , fast check-in, friendly staff. At night it was a bit noisy, due to other guests banging doors, shouting outside. Overall, a good place to stay for a night.

AccorHotels certified review
Tez95 Couples - 20/12/2017
« Not a good nights sleep »

Check in was efficient and the room was functional, just! The bed had only one pillow and I sleep with two. However, our room had a third bed, not used, so I had access to a second pillow. The building construction does nothing to suppress noise from other guests. We were woken both at midnight by guests in the corridor and at 4am by what sounded like a football match taking place in another guest room. We gave up at 5am and departed the Hotel shortly after. I have decided the Ibis Budget standard is not for me.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TERENCE G., We are sorry to note that your stay has been disturbed by the noise and we apologize for it. We are very vigilant about the silence and we will not fail to make a point with our team. We thank you for sharing your impressions, they allow us to improve. Receive, best regards. Lauriane Community Manager

AccorHotels certified review
Jon B. Couples - 05/12/2017
« Comfy hotel »

Comfy hotel in a convenient location,just off the autoroute& restaurants next door.

Our hotel has responded to the review
Our hotel has responded to the review

Dear JONATHAN, Thank you very much for sharing your impressions of our hotel following your stay. We are delighted to find that this one was pleasant and know that we will not fail to share your comment to our staff for whom your satisfaction is essential. I look forward to welcoming you again, Best regards Lauriane Community Manager

TripAdvisor review
Solo travel - 26/11/2017
« close to tram line c »

hotel has 24 hour reception and is a standard ibis budget. It is only a short walk to tram line c about 25 minutes into centre. Not much else around hotel so suggest you eat in Bordeaux before arriving at hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Hello, Thank you very much for taking the time to leave a comment on our establishment. Looking forward to seeing you again soon. cordially Lauriane Community Manager

AccorHotels certified review
Gill O. Couples - 08/11/2017
« Usual ibis budget standard »

Good position, with restaurants within walking distance. Only used as a stopover on the way to Spain but was satisfied. Have to say the traffic in Bordeaux is horrendous but that is not the fault of the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear GILLIAN O., Thank you very much for taking the time to answer our questionnaire following your stay at our Ibis Budget Bordeaux Lac. We are delighted that you are recovering around our hotel; and to avoid the infernal traffic of Bordeaux, you leave your car on our parking and enjoy the tram line, which drops you off in town in 1/4 h. Looking forward to seeing you again Best regards Lauriane Community Manager

AccorHotels certified review
Anonymous Couples - 03/11/2017
« Fine night-over in a long trip »

Room fine, restaurants and nice views close to.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KIM O., Thank you very much for taking the time to answer our questionnaire following your stay at our ibis Budget Bordeaux Lac. We are delighted to see that your stay was pleasant and know that it is with pleasure that we will receive you again on a future trip. Best regards Lauriane Community Manager

TripAdvisor review
Couples - 01/10/2017
« Over night stay »

Basic but clean room. The staff were helpful and the breakfast sufficient. We would recommend staying at the Ibis budget as it provided an excellent base to explore the lovely city of Bordeaux. Tram line was so convenient and affordable.

Our hotel has responded to the review
Our hotel has responded to the review

HelloDavidMorlay, Thank you for your stay and this nice comment. We would love to welcome you again, Best regards, Lauriane Community Manager

AccorHotels certified review
N. Couples - 26/09/2017
« Good budget option, local tram to nearby attractions. »

Hotel is typical of ibis budget, clean and compact room with en suite shower room. No kettle In room, drinks from machine in reception. Trams five minutes walk from hotel take you into the city centre. Food and drink available at adjacent ibis resteraunt, sited across road, beware drinks very expensive. Other dining options close by. A shame that the Terrace at front of hotel had no tables or chairs as this would have provided a welcome place to sit and respite from the room , woke after first night to find my face swollen from mosquito bites!,,Thanks to reception staff who supplied me with a can of insect repellant for the room.

AccorHotels certified review
David M. Couples - 16/09/2017
« Cleaning room and good price. »

Excellent location to visit the lovely city of Bordeaux. The only issue was that the receptionist charged us on arrival. My booking receipt said I had already paid. The receptionist said it was an error and I wouldn't be charged twice. I will check my statement when I get home. Although we asked how to reclaim if we have been charged twice the receptionist just said it would be okay. This spoilt the trip because we are concermed that the paperwork didn't agree with what we were being told.

AccorHotels certified review
Karen G. Business - 15/09/2017
« Clean, comfortable bed, stark amenities, inexpensive, poor customer service »

I had booked this hotel by mistake several weeks before my stay, confusing it with the non-budget Ibis across the street which has higher customer ratings. I also somehow booked a non-refundable rate, despite making a concerted effort not to do so. I had immediately noticed the error, but was unsuccessful getting any help to cancel the reservation from the Accor online booking support or the hotel itself. The hotel clerk told me they could not cancel my reservation because I was already charged for it and only the Accor booking company could refund the amount charged. The Accor booking site told me only the hotel could cancel the reservation, and that they would contact the hotel and get back to me. I had identical conversations with them twice and they never got back to me. I give very poor marks to the online booking site, which makes it easy to book something you don't want and offers no way to rectify errors even when you contact them within a few minutes. I also give very poor marks to the hotel reception staff who communicate poorly in English and do not seem to value helpful customer service. I had this experience when I called to ask them to cancel my reservation and also when I arrived at the hotel. Upon arrival, I was told I had two reservations. When I managed to get them to cancel the extra reservation and wanted to check in, I was asked to pay the entire amount of my stay without being presented an itemization of charges. When I said I was told I had already been charged and this was why I could not cancel the reservation, the manager told me she would be happy to cancel my reservation and I was free to go elsewhere, an undesirable option because other nearby hotels were full and/or no longer had the discounted conference room rates I could have gotten when I initially made the reservation. When I expressed my frustration at these interactions, the desk clerk and manager were neither courteous nor helpful. I stayed for 4 nights while attending a conference. The room was in good condition and clean. The bed was comfortable. The setting was quiet day and night - and the location was convenient for getting to the nearby conference center and the train into the city center. There was a small built-in desktop and a comfortable desk chair. There was nothing in the room to set a suitcase on. There was no closet - just a bar with a few hangers. There was no coffee maker or kettle to heat water. There was no hair dryer or iron. The bathroom and shower were fine, though toiletries were limited to soap.

AccorHotels certified review
Anonymous Business - 15/09/2017
« Decent »

Overall good experience. Polite and smily staff. Breakfast could, however, be improved. Not only caffe and croissant but some boiled eggs and turkey slices in order to get some proteines to start the day:) Thank you for your hospitality!

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