Hotel - ibis budget Nice Palais Nikaia
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Ibis Budget Hotel

ibis budget Nice Palais Nikaia

8 AVENUE PIERRE ISNARD  ANCIENNEMENT ROUTE DE GRENOBLE 
6200  NICE
FRANCE

472 reviews
TripAdvisor Rating Based on 472 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Air Conditioning

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI in the communal areas
    • WIFI in your room
  • Private indoor parking
  • Accessibility for people with reduced mobility
    • Rooms for guests with reduced mobility - Contact the hotel
    • Reduced mobility facilities
  • Pet allowed 5  EUR
  • Air Conditioning

Catering

  • Snack & beverage machine
See all services

Our rooms

  • 72 rooms
  • 3 rooms for people with reduced mobility
    • 220/240 V AC
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Toilets
    • Emergency info in rooms
Our rooms fittings
3.8/5 AccorHotels Rating Based on 1,359 reviews

Our guest reviews for ibis budget Nice Palais Nikaia

100% genuine reviews from our guests

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3.0/5 TripAdvisor Rating Based on 472 reviews
AccorHotels certified review
Irishman Families - 15/07/2017
« OK clean and secure and at a good price. »

OK except be aware that if u arrive late the hotel is unmanned. That means u can't get into the car park which is a problem.

AccorHotels certified review
Manuel S. Families - 17/06/2017
« the worst choice in the world »

Bad.Very bad.No words to describe the worst in the world.Not expected in Nice and not expected from Accor.

AccorHotels certified review
S S. Business - 27/05/2017
« Room ok, rude and aggressive staff »

Your reception staff were not there when needed and when they were, I was treated appallingly by a male member of staff. I will be taking this matter further. I checked in on Thursday 25th and as far as I was aware had paid for my stay on arrival. On Friday 26th I was out all day working and came back at 3:30am to discover I couldn't get in my room. I had been locked out. My friends were also staying in the hotel so I had been able to get in the main door. I went to reception but no one there. I read a small sign behind the desk, while I was looking for a contact number, that said people have to validate their booking every day otherwise the room will be free to rent from 12 noon, belongings will be removed and kept at reception. I was shocked! I have never experienced this system anywhere I have stayed and was not made aware of it on arrival. As far as I was aware I had paid for my 2 night stay as booked. A man (reception staff) appeared from nowhere complaining about me getting him out of bed. He was talking few English words and the rest in French. I explained that I had been locked out of my room and he was very unhelpful and angry. He said I'd only paid for 1 night and so my room was locked. I tried to explain I had paid on automated check in on arrival and I had booked 2 nights so had paid for 2 nights. He didn't want to listen, kept saying I didn't understand and was speaking to me in French. He got aggressive in his manner and argumentative. I said I understood what he was saying but didn't agree with what had happened. I booked for 2 nights and expected to pay for 2 nights, so why had I only been charged for 1 night and locked out. I asked why I hadn't just been told about this system and asked to pay for my other night. He gave me a new access code and was still shouting when I left for my room. I have never experienced anything like it, totally unprofessional, rude and unnecessary. The next morning, our leaving day, my friends and I went to reception. The same man was there, saw us but left us waiting for 5 minutes while he was talking to his friend in the breakfast area. We requested a later check out time as my friends had already stated online. He ignored us and gave me print outs of my payment instead, determined to prove I had only paid for 1 night. I said maybe I have but the point is I'm not refusing to pay, so why didn't Ibis take payment for what I booked or make me aware? He again didn't want to listen and refused us a later check out time. Our flight was at 5:30pm and check out was 12 noon. We asked if there was somewhere we could leave our cases, again he said no. It said when we booked that both of these options would be available. Then he started arguing again about my payment. I said 'this is stupid' and he shouted 'you're calling me stupid?' Then ordered me to get out! It is unbelievable and not behaviour I would expect when I am a guest. It ruined our day too. We were unable to leave our heavy cases at the airport too because it was full there. So we had to carry them everywhere and decided just to stay around the airport because of that. We had booked later flights to make the most of our last day in Nice and visit Monaco but that ended up not being possible. This is not behaviour I expect when I am paying to stay somewhere, budget or not, and not how you want your staff to behave I imagine! I will not be letting this go. I intend to write on Trip Advisor, booking.com and to a higher authority if I have to. This is not acceptable. Also, a member of hotel staff working in a multinational city such as Nice for a well known chain of hotels and a hotel near an airport should be able to speak English. I suspect it was a selective lack of understanding! He was ignorant, aggressive and shouldn't be representing your company.

AccorHotels certified review
Pj Solo - 14/05/2017
« Perfect stay when you are going to a show nearby or any other reason when you need cheap accommodation »

Very nice and welcoming staff. Clean, easy and simple place that gives you everything for the price. Perfect accomodation after a show at the Palais Nikaia. Minus was lack of parking place, there are a few around but don't count on it when there is a show. And by may 12th 2017 the whole surroundings were under construction of a new tramway line with chaotic infrastructures. Everything will probably be perfect when it's finished in one year.

AccorHotels certified review
G M. Couples - 09/05/2017
« Fit for purpose »

The hotel was very clean, our room was spotless and the staff were great. The aircon in our room did not work very well so we had the window open which was very noisy. Breakfast was good value for money. The website said free parking but we had to pay €5 - no problem but would have liked the to know in advance.

AccorHotels certified review
Anonymous Solo - 27/04/2017

I'm not extremely satisfied only because the hotel parking was full and the bathroom does not have a hair dryer

AccorHotels certified review
Anonymous Friends - 16/10/2016

ON PAYE LE GARAGE ET PAS DE PLACE SI ON RENTRE TARD

AccorHotels certified review
Anonymous Solo - 09/10/2016

Personnel au top

AccorHotels certified review
Anonymous Business - 28/09/2016

Everything positive unles two points: - room to noisy - room not clean enough

AccorHotels certified review
Anonymous Solo - 02/09/2016

satisfied in general besides getting woken by housekeeping even with don't disturb sign out

AccorHotels certified review
Anonymous Couples - 22/08/2016

Room needs to get updated (painting, modern air conditioning...) and the bed was not really clean (there were hairs under the sheets).

AccorHotels certified review
Anonymous Families - 22/08/2016

Almost everything was fine. In arrival we were informed that breakfast was free for our kids of 8 and 4 years old, however we had to pay for them.

AccorHotels certified review
Anonymous Families - 22/08/2016

Clean rooms friendly staff

AccorHotels certified review
Anonymous Families - 10/08/2016

R.a.s

AccorHotels certified review
Anonymous Friends - 08/07/2016

One the better Ibis Budget I've stayed in (others were Lyon, Cardiff, Glasgow,..) with respect to the room (space and comfort).

AccorHotels certified review
Anonymous Couples - 05/07/2016

Nice.

AccorHotels certified review
Anonymous Couples - 19/06/2016

Room was as expected, though could perhaps do with some maintenance - a little rough around the edges. Breakfast was just okay, but not worth paying for. Some fruit or more cereals would be a welcome addition. Check in process was okay, though it took a while to figure out how to get in as the external door was closed.

AccorHotels certified review
Anonymous Friends - 17/06/2016

Friendly staff. Doors where a bit confusing with all of the codes and it wasn't very secure. Front door wasn't locked and cleaner left all the doors open. Bed was uncomfortable and a extra pillow would have been great! But overall good value for money.

AccorHotels certified review
Anonymous Couples - 13/06/2016

Rubbish hotel had no mod cons

AccorHotels certified review
Anonymous Friends - 04/06/2016

hotel confortable

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