Novotel Auckland Ellerslie Hotel 4 stars

TripAdvisor rating 4.0/5 1,113 reviews
Novotel Auckland Ellerslie
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+ 28 Services
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Room 1

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Hotel extras

  • Short walk to station, 15 minutes to city

  • Generous hot and cold breakfast buffet

  • Relaxed bistro and buffet dining

  • Ergonomic work space, WiFi, LCD TV

  • Paid outdoor parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Babysitting on requestPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Golf
  • Tennis
  • Beach and water sports
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East
Ellerslie
1051
auckland
new zealand

Tel: +6495299090

Fax: (+64)9/5299092

Contact email

Check-in from 14h00

Check out up to 11h00

  • HOWICK & EASTERN BUS COMPANY :   50, 51 OR 52 PAKURANGA PLAZA

  • STAGECOACH / YELLOWBUS :   136, 113, 163 NEW LYNN

  • STAGECOACH/YELLOWBUS :   703 DOWNTOWN

  • STAGECOACH/YELLOWBUS COMPANY :   007 ST JOHNS CENTRE

  • By plane

    AUCKLAND At 15km / 9.32 miles

  • By plane

    AUCKLAND MANGERE INTERNATIONAL At 15km / 9.32 miles

  • By train

    AUCKLAND CENTRAL STATION At 18km / 11.19 miles

GPS :-36.888758, 174.798748

Our accommodations

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design. Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

Superior Room King-size Bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Superior 2 Double Beds.

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products

Executive Room King Bed

  • Max. number of persons: 2
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Executive Room 2 Double Beds

  • Max. number of persons: 4
  • Area: From 26
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Junior Suite

  • Max. number of persons: 2
  • Area: From 53
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Nespresso machine
  • Bathroom products

Our restaurants and bars

ACACIA RESTAURANT

Type of cuisine: International

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Lunch

10:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ACACIA GARDEN BAR

Photo non contractuelle / Strictly non binding

Enjoy the stylish new furnishings with three big screens or alternatively relax outside in our landscaped beer garden. Open till late, Acacia Garden Bar is the perfect place to catch up with friends or colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 295

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 144 people

Find out more

Our guest reviews for
Novotel Auckland Ellerslie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

9,040 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,113 reviews

Perfect!

Customer review rating 4.2/5

Maria G. Solo - 16/10/2019 AccorHotels review

It was such a great stay, staff were really nice and also the room.

Customer review rating 4.2/5

Clarrie G. Business - 15/10/2019 AccorHotels review

Excellent as usual.

Dear Clarrie, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Exceptional

Customer review rating 4.2/5

Jonathan D. Business - 15/10/2019 AccorHotels review

It’s always exceptional and consistent. This is very important to me as I am a very heavy traveller abroad.

Dear Jonathan, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Exceptional

Customer review rating 4.2/5

Steve Business - 14/10/2019 AccorHotels review

I just want to acknowledge the chefs, mainly one in particular whom was very accomodating in making my custom omellette. Regards Steve

Dear Stephen, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Mrs W.

Customer review rating 4.2/5

Mrs W. Families - 14/10/2019 AccorHotels review

Everything we expected

Dear Mr W., We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Great comfortable stay

Customer review rating 4.2/5

Lisa Business - 14/10/2019 AccorHotels review

Room was nice an clean. Quality of the food for room service and in restaurant was good.

Dear Lisa, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane
Customer review rating 4.2/5

Anonymous Business - 14/10/2019 AccorHotels review

Easy to check in and out. Room was pleasant.

Dear Megan, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane
Customer review rating 4.2/5

Z Business - 14/10/2019 AccorHotels review

Good food, clean room, excellent service

Dear Zephyr, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Fantastic

Customer review rating 4.2/5

Sharon Business - 14/10/2019 AccorHotels review

Very clean, great facilities loved the bed.

Dear Sharon, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Good staff and public areas, average rooms

TripAdvisor rating 4.0/5

AngeO67 Business - 13/10/2019 TripAdvisor review

Good staff and public areas, average rooms, but will try to remember to ask for a proper shower next time. Climbing into a bath and squeezing around a glass panel not as much fun as it sounds for quite an expensive hotel. No free parking.

Great stay. Helpful staff and treated well

Customer review rating 4.2/5

Mark Business - 12/10/2019 AccorHotels review

Great stay. Helpful staff and treated well

Dear Mark, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Friendly service. Good location

Customer review rating 4.2/5

G. V. Business - 12/10/2019 AccorHotels review

Friendly service. Clean room but interior a bit “tired”

Dear V., We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

I had a good time with you

Customer review rating 4.2/5

M.p.p. D. Business - 11/10/2019 AccorHotels review

Room facilities are ok. But better to change the meals (breakfast) day by day since I noticed that we had a same menu each day.

Dear MPP, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Great service

Customer review rating 4.2/5

Monty Business - 11/10/2019 AccorHotels review

Good check in service and beds were comfy

Dear Monty, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Novotel Ellerslie

Customer review rating 4.2/5

Anonymous Business - 10/10/2019 AccorHotels review

Fair

Dear Janine, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Staff very helpful overall,

Customer review rating 4.2/5

Geoff P. Solo - 10/10/2019 AccorHotels review

I stayed 17 nights, dinner at restaurant every night. Inconstancies with same meals, Language, not acceptable in chefs working area (to each other) this was noted on a buffet night. Room not serviced on 2 days, Coffee / sugar sachets regular not replenished. Car parking service, great. Thanks for accommodating me (my wife was in hospital) & for a good rate. Will be back. Regards Geoff

Dear Geoff, I do apologise the service provided was inconsistent. Please know I have informed all concerning Heads of Department about your feedback and will ensure this gets rectified immediately. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Great night in Auckland!

TripAdvisor rating 4.0/5

Seaside59557369822 Couples - 10/10/2019 TripAdvisor review

My wife and I stayed at the Novotel recently and had a great stay after a very long day. The staff at check in were great, they helped us out with secure parking for our truck. Nothing was a problem. Very comfortable room,(noisy neighbours but you can't help others lack of class). Great sleep with an excellent breakfast and check out was a breeze. We stay at Accor Hotels whenever we travel and to us this is up there with our favorite. See you in a few weeks!

Staff charming but system inefficidnt

Customer review rating 4.2/5

Dr J. G. Couples - 09/10/2019 AccorHotels review

Ordered bar lunch and after 20 minute wait for cheese platter and ice cream had to leave. Payment refunded but dissatisfied. Our part-day stay was around eye surgery at Ascot. Wanted tea afterwards butno kettle in room. Rang Reception but 90 mins later it hadn't arrived and we had to leave. Door card hard to use.

Dear Louise, Thank you for taking the time to tell us about your experience at the Novotel Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Nice meal

Customer review rating 4.2/5

Shaun H. Business - 09/10/2019 AccorHotels review

The meal was absolutely delicious, I had the seafood (mussels, prawns, clams, etc) and blue cheese/pear/walnut side. The only dissappointing thing was no free wifi

Dear Shaun, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

One of the best hotel experience

Customer review rating 4.2/5

Erwin Families - 08/10/2019 AccorHotels review

Firstly, I want to thank the team so much for accommodating my request to have a little surprise for my wife's bday. It was awesome. She was really happy with it. Its so happened that it is my sister in law wedding as well and the whole reception was beyond our expectations. The staff on the ground was great. I stayed with other accor hotels in the country and this is by far has given us with the other family members a good stay experience. We held several events here too so I know that service level is very high and consistent. Kudos to the whole team.

Dear Erwin, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane
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