Hotel - Novotel Auckland Ellerslie
Novotel Hotel Novotel Hotel

Novotel Auckland Ellerslie Hotel

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4.0/5 1,020 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Private outdoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design.Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

  • 147 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • WiFi in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 6,297 reviews

Our guest reviews for Novotel Auckland Ellerslie

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,020 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Lisa Families - 16/04/2018
« Awesome »

Best stay ever but it always is so thanks

AccorHotels certified review
Mathew H. Business - 16/04/2018
« Great room and FoH staff but restaurant / bar food was very poor »

Good reception and room but décor to corridor was dated and advertising to lift doors would put off vegetarians and reformed alcoholics. The F&B service in the main restaurant was poor and the food quality in the bar was very poor.

AccorHotels certified review
Karen Business - 15/04/2018
« Good business stay »

Good room for business purposes. Restaurant lovely food, slightly more expensive than I would have thought.

AccorHotels certified review
Anonymous Business - 15/04/2018
« Very good »

Excellent - parking as lot better than last time

AccorHotels certified review
Donna Couples - 15/04/2018
« Very relaxing »

Enjoyable loved the complimentary breakfast

AccorHotels certified review
Ray B. Business - 15/04/2018
« Very satisfied »

Staff at reception were very friendly and helpful. The room was pleasant and clean. Sefvice in the restaurant was excellent

AccorHotels certified review
Jonathan B. Business - 15/04/2018
« Fantastic warm welcoming »

Really good Friendly service all needs catered too

AccorHotels certified review
Nicole A. Business - 15/04/2018
« Good location and facilities »

As above

AccorHotels certified review
Brya Couples - 15/04/2018

Very good , one of the cleanest places i have stayed !

AccorHotels certified review
Les H. Business - 14/04/2018
« Was ok close to where I was working »

Friendly staff, difficult to get breakfast 2nd day with a tour group in; drinks expensive!

AccorHotels certified review
Sharron G. Friends - 14/04/2018
« Perfectly fine ! »

Only little gripe was that no serving staff approached us during our buffet dinner to let us know how to get more drinks. Thought perhaps we had to go back to the bar, so ended up giving our livers a bit of a rest !!

AccorHotels certified review
Brett Couples - 13/04/2018
« Very welcoming & sympathetic »

We appreciated our welcome & upgrade after our long drive and especially the care & attention shown to my husband as he was very unwell. They made great effort to make him comfortable. Well done!

AccorHotels certified review
Emma Business - 13/04/2018
« Ok. Little disappointed with quality of room »

Quality of room does not compare with other Novotels. Staff were fantastic. Extra wait staff required for breakfast. Lack of tables

AccorHotels certified review
Anonymous Couples - 13/04/2018
« Ok »

Third time we have stayed and every time I find the Resturant and bar area very cold other guest had coats on whilst dinning. Not very good customer service given by bar staff. Decide on room service due to the cold temp in Resturant and that was a tasteless burger.

AccorHotels certified review
Sue A. F. D. Couples - 13/04/2018
« Home away from home »

Professional friendly staff very clean room great bed

AccorHotels certified review
Anonymous Families - 13/04/2018
« Great service »

Overnight stay, great service at desk and room service.

AccorHotels certified review
Anonymous Business - 12/04/2018
« Very comfortable stay on what was an extremely windy night. »

Reception and concierge service was excellent, the room was very clean although a little tired. Facilities in the room were very good. My only complaint would be that after an hour of waiting for my room service to be delivered I had to ring down to see if it was coming. No apology for the long wait. Other than that a great stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Donna, I do apologise there had been a delayed in delivering the room service nor were any apologies were made for the delayed. I have informed the Restaurant Manager about this and will ensure this does not happen again. I am pleased to hear the Front Office team had offered service that was up to expectation. Thank you for taking the time in letting us know how your stay was. Hope you have a great week. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

AccorHotels certified review
Amanda Business - 12/04/2018
« Perfectly convenient »

Great location, comfortable rooms, great food (dinner and breakfast).

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amanda, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

AccorHotels certified review
Anonymous Business - 12/04/2018
« Great, everything you need! »

Comfy, clean, convenient.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erica, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

AccorHotels certified review
Shannon H. Business - 12/04/2018
« Comfortable »

Bed was a bit soft, but otherwise comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Shannon, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. I am happy to hear that you enjoyed a comfortable stay with us. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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