Hotel - Novotel Auckland Ellerslie
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Novotel Hotel

Novotel Auckland Ellerslie Hotel

72-112 Green Lane East  Ellerslie 
1051  AUCKLAND
NEW ZEALAND

956 reviews
TripAdvisor Rating Based on 956 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Fitness centre
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design.Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

  • 147 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,005 reviews

Our guest reviews for Novotel Auckland Ellerslie

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 956 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Robert Business - 14/08/2017
« Very comfortable, will stay there again. »

Satisfying and comfortable. The only constructive criticism i have is children running through the hallways woke us up a couple of times.

AccorHotels certified review
W. G. Couples - 14/08/2017

thank you for your professional hospitality.

AccorHotels certified review
Karen S. Business - 14/08/2017
« clean room; happy front of house staff; food is uninspiring and little vegetarian options; staff on checking out appeared more interested in processing me and getting his breakfast  »

I would prefer to stay at a hotel with healthier food options especially when travelling for business. I had a very early start so the dining area was not an option on day one. the room service breakfast was inedible (toast not toasted - cold, porridge was so sweet it could have been considered a confectionery item) and day two I went to the cafe for a healthier option - this is a tad inconvenient. I also like to have a robe to change into and use in the morning when getting ready. I have noticed on this trip and others that you don't offer body moisturiser in the bathrooms and this too was missed. When travelling we need to travel light and bringing your own robe is not an option. It was good to see that this time you had body wash as well as soap. In the past I had to go out and buy some.

AccorHotels certified review
Jennie Couples - 14/08/2017

The staff were very helpful during our stay - the TV in our room was a bit old and wasn't very good reception. We had to get someone to come and fix it for us - reception still not great, but at least it worked. The meals were lovely.

AccorHotels certified review
Ken Couples - 14/08/2017
« Good »

Satisfied our requirements.

AccorHotels certified review
Helena W. Business - 14/08/2017
« Room was clean and comfortable; some issues over billing as per below »

Hi I stayed for 3 nights Mon 7 to Wed 9 August. My room was billed at the public rate and i queried this at reception. My invoice was kept by the reception staff. Please send me an invoice when the billing has been confirmed. On each night I had 2 guests staying in the hotel ahead of working with me the next day and the same issue is apparant for 2 of my guests: Christina Roodt 9/8/17 Room 3020 Billed at public rate Zia Brown 9/8/17 Room 2056 also billed at public rate. Please send me replacement invoices once the billing has been confirmed. HWoods@ianz.govt.nz Thank you. Helena

AccorHotels certified review
Peter H. Couples - 14/08/2017
« Loved the place »

Front counter staff, food staff and cleaning staff were very friendly and help full, lovely place to stay, every body was going out of there way to be help full. had a hire car but it was easy to catch the train to the city and use the hop on and hop off bus to see the local sites. Was there for a 3 day conference as well, this was good , re the food and amenities . Thanks again Peter and Val

AccorHotels certified review
Anonymous Business - 14/08/2017
« Enjoyed my short stay »

I stayed for 1 night and it was a pleasant stay.

AccorHotels certified review
Amanda Business - 14/08/2017
« It was fantastic »

It was only 1 night but the service was lovely, room was nice and bed comfy which is always good

AccorHotels certified review
Anonymous Business - 14/08/2017
« Not good »

Simple things not done well. - cards failed to open door on two occasions, directly after checking in - reception unsure if bag was transferred to room from porter

AccorHotels certified review
Lois C. Business - 13/08/2017
« Lois Carson »

Top class friendly, warming, clean, area, restaurants, bar, all exceeded my expectations

AccorHotels certified review
Vp Business - 13/08/2017
« Let's check in »

Front desk was welcoming and efficient, ensuring the experience was brief but warm.

AccorHotels certified review
Annette Business - 13/08/2017
« Pretty good stay »

Good for the most part food was very good housekeeping left a little bit to be desired they did not have enough bathroom items to top up each day and it appears they just came in made the bed changed towels and left not vacuuming or sweeping bathroom floors as I had the same dark hairs on floor 2 days in a row and I have blonde hair. Otherwise I was pretty happy.

AccorHotels certified review
Jeanne E. Couples - 12/08/2017
« We had a good stay, we enjoyed our view from our room »

As usual we had a good stay. Check in was very speedy and friendly. We enjoyed our evening meal and our breakfast.

AccorHotels certified review
Anonymous Business - 12/08/2017

Great service. Terrible insolation between rooms. You can therefore follow the neighbour's phone conversation and even get involved with commentary.

AccorHotels certified review
Jacqueline A. Solo - 12/08/2017
« Excellent service at reception  »

The bar not good serving my green tea with the tea bag in cup

AccorHotels certified review
Frances C. Business - 11/08/2017
« Up to the usual Novotel standard. »

Had a great 2 day stay - service was great, meals were lovely and staff were friendly and knowledgeable.

AccorHotels certified review
Karen Business - 10/08/2017
« ok  »

The room was fine but when I checked in I asked at the desk about an extra night and was told that would be fine a note was even put on the file when I went to confirm the next day I was told you were full so why wasn't the room held for me after I went to the trouble to checking

AccorHotels certified review
Anonymous Business - 10/08/2017

Everything was great apart from the students that were playing rugby in the hallway at 2am and domino's in the walkway oh and music in the lifts that they had stopped , they made a pest of themselves from the time they arrived.

AccorHotels certified review
Jane C. Families - 09/08/2017

Handy for our stay with everything we needed

Our most recent 20 reviews
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