Hotel - Novotel Auckland Ellerslie
Novotel Hotel Novotel Hotel

Novotel Auckland Ellerslie Hotel

Our hotels AccorHotels
4.0/5 982 reviews
All hotels in Auckland
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 189.00 NZD Non member rate
From 189.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking (Paying)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
    • Portuguese
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Laundry
    • Dry cleaning / Ironing
    • Laundromat
  • Currency exchange
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Tennis  (Nearby)
    • Hard tennis court (Paying, Nearby)
    • Indoor tennis court (Paying, Nearby)
    • Outdoor tennis court (Paying, Nearby)
  • Beach and water sports  (Nearby)
    • Boat excursions (Paying, Nearby)
    • Deep sea fishing/Sea fishing (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities  (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Archery (Paying, Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Paying, Nearby)
    • Boules/petanque (Paying, Nearby)
    • Football (Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Skating rink (Paying, Nearby)
    • Squash court (Paying, Nearby)
    • Table tennis (Paying, Nearby)
    • Volley ball facilities (Paying, Nearby)

Catering

  • Breakfast buffet
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design.Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

  • 147 rooms
  • 100% non-smoking hotel
  • 5 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Free access with phone card
    • Crib on request
    • WIFI in your room
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 5,436 reviews

Our guest reviews for Novotel Auckland Ellerslie

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 982 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Terewai G. Business - 17/10/2017
« fantastic »

from the welcome to the farewell the manager on was very welcoming the room was lovely as to was the buffet breakfast the only slight downer was using the $15 discount voucher for my cab fair was expired so couldnt use it. but other then that i definitely recommend you

AccorHotels certified review
Rjw Families - 17/10/2017
« Excellent and attentive staff and centrally located. »

Somewhat dated facilities however the experience was enhanced by the excellent customer service.

AccorHotels certified review
Craig R. Couples - 17/10/2017
« Food was not up to the usual standard and excessive noise at night from the band »

We usually enjoy the Seafood Kai Moana on a Saturday night when we stay. This time apparently a "grab one" offer was on and the standard of the food and the variety was less than normal. At 9.30 the noise level from the band increased to a level that made it impossible to sleep, I had been up since 4 p.m. that morning. The noise subsided at 11 a.m. The drain in the bathroom basin was blocked

AccorHotels certified review
Anonymous Business - 17/10/2017
« It was a great stay »

it was a good hotel. It was close to the airport and also close to the office were are dealing with.

AccorHotels certified review
Russ Families - 17/10/2017
« Outstanding stay »

Nothing was too much trouble for the friendly but professional staff

AccorHotels certified review
Chris Families - 17/10/2017
« * »

Pretty good

AccorHotels certified review
D P. Couples - 17/10/2017
« Handy location, good facilities »

Very friendly & helpful check-in staff, nice bar & restaurant facilities, very impressed with amount of food available at breakfast, no waiting for bacon or hash browns to be replenished. Clean room although probably could do with a bathroom upgrade.

AccorHotels certified review
Shane C. Families - 16/10/2017
« Shane C. »

Good experience. Varna made the kids feel very welcome - really appreciated that effort. Would ahve rated the experince better if it had not been for a noisy air conditioning unit in our room (5007). Despite the air conditiing being turned off their is a rattle that kept us a awake at avrious times during the night.

AccorHotels certified review
Frances G. Couples - 16/10/2017
« Very comfortable »

As regular guests we enjoy the accor hotel comforts

AccorHotels certified review
Jamie D. Business - 16/10/2017
« Awesome »

When you know the team by their first names and they welcome you by first name, it is a home away from home and I tell them that. Everyone from Varna, Destini, Sharise, Seb, Leo, Vijay, Cohen, ex Georgie. I'm sure I missed some out but I stay there a lot and they make it more enjoyable

AccorHotels certified review
Greg S. Business - 16/10/2017
« Mr G W S. »

I was staying at the Novotel for the Brick & Blocklaying Federation Conference. The Breakfast and lunch menu was at a high standard for Gluten free food, but when I came out to the morning tea on the friday morning there was nothing that I could eat, so i went around to the restaurant and asked one of the ladies if she could find out if they had just forgotten to put it on the table. She came back with a few bits of fruit, rocky road and half a muffen that had all been sitting out earlier for breakfast. (Not good enough). Sat morning once again came out of the conference for morning tea to a lovely spread of food, but yet again it was the same thing again put out from breakfast. With the recipes that are out there now and a bit of thinking outside of the box, anything can be made for the gluten free diet. Gluten free people are sick and tied of fruit and sweet treats, we do like and enjoy savory options.

AccorHotels certified review
Anonymous Families - 16/10/2017

Overall an easy stay, but we did not eat there. Front of house Staff were prompt and followed things up. Room standard was great, but room cleaning service inconsistent. LOvely venue and easy to move around Auckland from the hotel location.

AccorHotels certified review
Will G. Business - 16/10/2017
« Pleasant stay. »

The room, conference room and bar are were all very good. The service and food at the buffet were very poor. I keep waiting for different items every morning, and on the last morning I was there, the bacon was burnt at one end and almost raw at the other. This detracts from what is otherwise a great place to stay.

AccorHotels certified review
Margaret Families - 16/10/2017
« Disapointing »

I booked online with a no changes no cancellation no money back deal. On arrival there was no parking available. The room had a cracked hand basin and the bathroom looked old and worn. The beds were very uncomfortable not what I expect from a 4 star. The second night there was thumping base music coming from the hotel till well after 11.30pm (I even rung reception at one point and then the music was turned down but was still loud enough to keep us awake) which meant little sleep was had that night. Again no parking available, the receptionist could not explain where to park and kept referring to D something when I enquired if this was straight through the roundabout across the road I was told no across the road, which I understood was a park and display and tow away area, pretty poor when you staff do not know that you exit the premises onto a roundabout. (You also cannot see the sign re additional parking at night).On checkout we were charged an upgrade fee, when queried I was asked if I was told about this at checkin and no I wasn't, as I booked online no cancellation or changes or moneyback what the hell is the upgrade fee and so we did not pay this. We were also going to be charged for breakfast for one morning even though we used a complementary breakfast card and the other two mornings were part of the package. We were then going to be charged for parking which when you can only use the carpark one out of three nights is ridiculous. So overall having paid vary good money and used a free night (which was a complete waste and I shall be requesting this be replaced by the accor group due the fact the free night was designated as Saturday night and we hardly got any sleep what so ever) we did not have a good experience. I will not be staying here again or recommending this to any of my friends or family.

AccorHotels certified review
Chris E. Business - 16/10/2017
« Fantastic stay »

Room tidy and comfy. Had 2 room service dinners and they were fantastic! Wagu burger was fantastic and Caesar salad one of the nicest I’ve had. Just some parts of the room getting run down I.e bathroom shower, wardrobe door not sliding correctly.

AccorHotels certified review
Shane Business - 15/10/2017
« Room good restaurant service very poor »

Check-in always good as you have always been, room nice and tidy but dinner service very poor and not up to usual standard. Waited an hour for our dinner after asking, dinner arrived and pasta dish cold, asked for seasoned vegetables and got beans only as my side dish, my colleague had the prawn dish with which the prawns were burnt and rubbery along with only been warm. My colleague also asked for chips with his meal and got wedges. This experience this time round was not a good one for me and would have preferred eating out

AccorHotels certified review
Jade Business - 15/10/2017
« Comfortable »

Experience was good the bed was lovely and the room was a nice size

AccorHotels certified review
Anonymous Business - 15/10/2017
« Exceeded expectations »

I arrived at check-in behind a very large party of tourists. One of the staff spotted me at the back and beckoned me to move past the large party - she could see that arriving late after a long journey, I was very tired. She asked politely whether I would like room service, and rang through to the kitchen to ensure that my order would get priority. The room service dining was top-notch and with a complimentary glass of wine. Just wonderful and responsive service.

AccorHotels certified review
James C. Business - 15/10/2017
« Comfortable and only good »

I worked long hours and when getting back to he hotel at 11pm parking was an issue and has always been an issue for year with nova and ibis. The staff are amazing and says willing to help, the rooms are perfect, comfortable and well equipped, not to mention at great prices. The only issue I had with the rooms was the shower was only like warm and I cold not get it hot at all. Overall experience was good and comfortable. Your great helpful staff make all the difference.

AccorHotels certified review
Anonymous Business - 15/10/2017
« Can do better »

The bathroom needs attention including the shaking toilet bowel and worn out towels. The bed was average as well. Disappointed. I think they can do better.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 189.00 NZD Non member rate
From 189.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 0 m ibis Auckland Ellerslie
ibis Auckland Ellerslie Hotel
From
From 144.00 NZD Non member rate
From 144.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 5.2 km Pullman Auckland
Pullman Auckland Hotel
From
From 229.00 NZD Non member rate
From 229.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 5.5 km ibis budget Auckland Central
ibis budget Auckland Central
From
From 99.00 NZD Non member rate
From 99.00 NZD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 5.5 km So Sofitel Auckland (opening Q1 2018)
So Sofitel Auckland (opening Q1 2018) Hotel
From
From N/A --- Non member rate
From N/A --- Member's rate Members’ Rate, join while you book
0P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in AUCKLAND
See rates