Novotel Auckland Ellerslie Hotel 4 stars

TripAdvisor rating 4.0/5 1,097 reviews
Novotel Auckland Ellerslie
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+ 27 Services
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Hotel extras

  • Short walk to station, 15 minutes to city

  • Generous hot and cold breakfast buffet

  • Relaxed bistro and buffet dining

  • Ergonomic work space, WiFi, LCD TV

  • Paid outdoor parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Babysitting on request
  • Golf
  • Tennis
  • Beach and water sports
  • Other sports activities
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Auckland Ellerslie

72-112 Green Lane East
Ellerslie
1051
auckland
new zealand

Tel: +6495299090

Fax: (+64)9/5299092

Contact email

Check-in from 14h00

Check out up to 11h00

  • HOWICK & EASTERN BUS COMPANY :   50, 51 OR 52 PAKURANGA PLAZA

  • STAGECOACH / YELLOWBUS :   136, 113, 163 NEW LYNN

  • STAGECOACH/YELLOWBUS :   703 DOWNTOWN

  • STAGECOACH/YELLOWBUS COMPANY :   007 ST JOHNS CENTRE

  • By plane

    AUCKLAND At 15km / 9.32 miles

  • By plane

    AUCKLAND MANGERE INTERNATIONAL At 15km / 9.32 miles

  • By train

    AUCKLAND CENTRAL STATION At 18km / 11.19 miles

GPS :-36.888758, 174.798748

Currently, close to our hotel

Run The City, Auckland marathon

From 20/10/2019 to 20/10/2019

At 4.8 km

War Horse, show

From 21/06/2019 to 07/07/2019

At 5.2 km

Auckland Art Gallery, discovery

From 01/01/2019 to 31/12/2019

At 5.2 km

Rock Drop, Judy Millar, exhibition

From 08/07/2017 to 07/07/2019

At 5.2 km

Seeing Moana Oceania, exhibition

From 02/06/2018 to 16/12/2019

At 5.2 km

New Zealand Fashion Week

From 26/08/2019 to 01/09/2019

At 5.6 km

The Chocolate and Coffee Show

From 05/10/2019 to 06/10/2019

At 5.8 km

New Zealand International Film Festival

From 18/07/2019 to 04/08/2019

At 6.3 km

Taste of Auckland

From 31/10/2019 to 03/11/2019

At 23 km

Auckland Botanical Gardens, visit

From 01/01/2019 to 31/12/2019

At 25 km

Our accommodations

Choose comfort and space. Our Superior Room is a great example of what Novotel is all about, offering high connectivity with wireless Internet access and the warmth of a relaxing contemporary design. Relax in the quiet ambience of our Garden View room. This room mixes modern décor with ergonomic comfort. Wake up to views overlooking the majestic Ellerslie Racecourse and the hotel gardens.

Superior Room King-size Bed

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior 2 Double Beds.

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room King Bed

  • Max. number of persons: ‌2
  • Area: From 26
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Executive Room 2 Double Beds

  • Max. number of persons: ‌4
  • Area: From 26
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite

  • Max. number of persons: ‌2
  • Area: From 53
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

ACACIA RESTAURANT

Type of cuisine: International

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Lunch

10:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ACACIA GARDEN BAR

Photo non contractuelle / Strictly non binding

Enjoy the stylish new furnishings with three big screens or alternatively relax outside in our landscaped beer garden. Open till late, Acacia Garden Bar is the perfect place to catch up with friends or colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 295 m²

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 144 people

Find out more

Our guest reviews for
Novotel Auckland Ellerslie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

8,447 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,097 reviews

Comfortable, quiet and clean

Customer review rating 4.2/5

Carolyn Business - 19/06/2019 AccorHotels certified review

Lovely food, clean and comfortable room and quiet.

Dear Carolyn, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Usual; Great Stay

Customer review rating 4.2/5

Melita G. Families - 19/06/2019 AccorHotels certified review

Always good overall experience. Reception are great, room is clean and always clean and ready when we need it.

Dear Melita, I do apologise our bar team had neglected to acknowledge upon arrival at the bar. I will be sure to ensure this doesn't happen again. I am pleased to hear the staff at reception had made you feel welcome and the bar staff had done everything they could to ensure you were looked after. Thank you for taking the time in sharing your feedback with us. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Not expected Novotel standard

Customer review rating 4.2/5

Mckiwi Couples - 19/06/2019 AccorHotels certified review

Not my usual experience of staying at a Novotel.

Good

Customer review rating 4.2/5

A Business - 18/06/2019 AccorHotels certified review

Welcome fruits in the room

Dear Anju, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Pleasant and quiet room with a comfortable bed

Customer review rating 4.2/5

James H. Couples - 18/06/2019 AccorHotels certified review

We enjoyed our stay. It was pleasant and the staff were very friendly

Dear James, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Was pretty good

Customer review rating 4.2/5

Dart Couples - 18/06/2019 AccorHotels certified review

Was very nice but would have been nice to be told about the bond before hand, a little rude you spring it on us at the last minute.

Dear Dart, Thank you for taking the time to tell us about your experience at the Novotel Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Another pleasureable stay

Customer review rating 4.2/5

Christine S. Couples - 18/06/2019 AccorHotels certified review

Always love staying at Ellerslie Novotel - fabulous staff from check-in to checking out. Rooms always very cosy and comfortable and the restaurant dining is always a fantastic and pleasurable experience.

Dear Christine, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

exemplary

Customer review rating 4.2/5

Jock H. Couples - 17/06/2019 AccorHotels certified review

very welcoming, staff are superb, great leadership. Room upgrade was unexpected and wonderful, warm comfortable, felt as if we were somewhat in the country. Inspite of no opening windows we could manage an excellent ambient temperature.Housekeeping staff so obliging and grateful. No hesitation in returning here instead of using central auckland accor hotels. Easy and close access to public transport, even though we were stuck on a train for an hour

Dear Jock H., Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Spoilt

Customer review rating 4.2/5

Debbi N. Business - 16/06/2019 AccorHotels certified review

Always feel special when staying at Novatel Ellerslie. Disappointed with the meal though. Would rather have a la crate menu. Didn’t feel like we were in a restaurant, lots of kids running around .

Dear Debbi, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane
Customer review rating 4.2/5

Anonymous Business - 16/06/2019 AccorHotels certified review

Warmly welcomed by Varna - she even remembered my name which was nice. Didn't have any coffee pods for the machine - asked Sebastian as I went out for a morning walk and they were there for me when I got back.

Reception was very welcoming and the room was well presented

Customer review rating 4.2/5

Richard M. Business - 16/06/2019 AccorHotels certified review

The location was good for what I needed and the service provided (Bar and breakfast) were excellent.

Dear Richard, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Great!

Customer review rating 4.2/5

Sheree Friends - 16/06/2019 AccorHotels certified review

Very good, clean and tidy. Lovely breakfast!

Dear Sheree, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane
Customer review rating 4.2/5

Anonymous Business - 16/06/2019 AccorHotels certified review

Very good thank you

Dear Carla, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Everything was fine, just building quite dated and worn-out, way overdue for a refresh to be Novotel standard

Customer review rating 4.2/5

Jerry Couples - 16/06/2019 AccorHotels certified review

Excellent customer service, just disappointed that the room was quite old and tired, bathroom even worse...

Dear Jerry, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made a note about the traffic in the room. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

much better than last time

Customer review rating 4.2/5

Anonymous Business - 16/06/2019 AccorHotels certified review

Very good from reception through to bar use

Dear David, Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

A little getaway

TripAdvisor rating 4.0/5

Dreamer16198745734 Couples - 16/06/2019 TripAdvisor review

We really enjoyed our time here and the staff were friendly and helpful. The food is so delicious, had breakfast and dinner, our room was clean and tidy, bed was very comfortable and the room was pretty spacious. We love the view of the palmtrees and the big window really brings in natural lights. Keep up the good work team.

Dear Dreamer16198745734, I'd like to thank you for your review on your recent stay with us. I am so glad you had an excellent stay at the hotel and for more reasons than one! It is certainly a pleasure to accommodate you with comfortable suites after a long day. I'd love to welcome you back in the future! Warmest regards,

Nice room

Customer review rating 4.2/5

Anonymous Solo - 15/06/2019 AccorHotels certified review

All good

Dear Nigel, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

A great quick stay at short notice last Thursday night, a super nice woman took my phone booking and greeted me also at reception

Customer review rating 4.2/5

Shawn V. Business - 14/06/2019 AccorHotels certified review

Had a nice stay it was nice to find somewhere pleasant out of the wild weather, if you wanted me to complain about anything it might have been the very loud children in the play area next to the restaurant where I dined, normally the area takes on quite a sophisticated atmosphere but that particular evening was a bit over the top, I have two young children myself so Im not against some fun for the kids, I know this puts your staff in a bit of a position but at the end of the day I feel the other quests were made to feel uncomfortable and it was a shame their parents didn't respect other guests.

Dear Shawn, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Very good, pleasant / helpful staff, clean and tidy rooms

Customer review rating 4.2/5

Mat Business - 14/06/2019 AccorHotels certified review

Great; pleasant and helpful staff, clean and tidy rooms

Dear Mathew, We very much appreciate your comments regarding your stay at the Novotel Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Pretty good

Customer review rating 4.2/5

Judith S. Business - 14/06/2019 AccorHotels certified review

Was pretty good. Would have liked to seen chooses the breakfast menu. The Bar menu could do with improving. Cheese platter definitely needed improving bread was stale and just thrown on the plate

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