Hotel - ibis Auckland Ellerslie
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Auckland Ellerslie Hotel

4.0/5 739 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • High-speed Internet (Paying)
    • WIFI in your room
    • Optic fiber technology provides the highest possible speed of Internet connection. (Paying)
  • Parking
    • Private outdoor parking (Paying)
    • Private enclosed outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
See all services

Hotel location

Our rooms

Ibis rooms provide exceptional comfort and value, featuring one spacious King Bed, individually controlled air conditioning, broadband internet, tea & coffee making facilities, Sky TV, in house movies and electronic key card access for your security.Make yourself at home. Inviting, modern, and comfortable, with a cosy bed and functional bathroom. ibis rooms offer advanced technology, great value for money and all the services of the adjoining 4.5 star Novotel hotel.

  • 100 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Shower
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating 5,185 reviews

Our guest reviews for ibis Auckland Ellerslie

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 739 reviews
Jonathan P. Business - 09/11/2018 AccorHotels certified review
« Good room, great staff, impeccable food and service. »

Check-in was quick and easy, the rooms were clean and the beds were comfortable. The staff were very friendly and helpful with any questions answered immediately. My colleague and I enjoyed the lounge area for winding down, and the outdoor area actually had us mingling with other guests! As always, the food was divine and the service very prompt. Highly recommended.

Martin C. Couples - 09/11/2018 AccorHotels certified review
« Very disappointing stay this time. »

Arrived at midday and paid the extra for an early check in. Room was not what I had expected as I have stayed before and the room was a lot larger for the same price of the shoebox we found ourselves in, the coffee and teas hadn't been topped up and the alarm clock went off at 5am, which we hadn't set. The room was shabby and needs refurbishing. We have stayed at Accor Hotels around the world this was the worst experience I have had with them. Decided to try your Indian buffet, which was totally overpriced and the food offered was terrible.

Anonymous Business - 09/11/2018 AccorHotels certified review
« Ok »

Check in was easy. Lift and hallway felt dated. Lots of chipped paint etc. Room was smaller than I remember. There were dust bunnies in the corners of the room. Nothing provided about Wifi service. Fitness center was good, but again, dated, poor paint etc. Breakfast was good, although some of the food choices weren't replenished. Staff were friendly. Parking was tight. Check out was easy. Would I stay again?? Not personally, I am an AccorHotel member and if I had paid for it, I would have been pretty pissed off. But for work purposes yes. Building and services definitely need an upgrade.

Fiona I. Business - 07/11/2018 AccorHotels certified review
« Great hotel but room was disappointing - small and functional. »

The restaurant and bar and check in staff were very efficient and friendly. The hotel vibe is great. The room was pokey and bare and the bed was uncomfortable. It kept rolling away from the wall and the mattress topper kept sliding off the bed.

Sian F. Business - 07/11/2018 AccorHotels certified review
« Everything excellent except Disabled Parking »

Everything was great bar the whole disabled parking debacle (refer Lisa Lewis / Fran Henricksen)

Eric Couples - 07/11/2018 AccorHotels certified review
« Great Service »

The staff were very professional Convenient location and clean and well appointed rooms

Lee Couples - 06/11/2018 AccorHotels certified review
« Great Service and Great Staff »

All the staff was very helpful and professional. Check-in and check out was very easy. I will definitely be back.

Anonymous Business - 06/11/2018 AccorHotels certified review
« Tidy, compact, comfortable »

My room was very compact, the bathroom was clean and tidy but tiny, the bed was very comfortable but I was not able to connect to the free WIFI - I had to go down to reception and get a special code, otherwise the web browser prompted me to pay $40 for my entire stay! This wasn't a smooth guest experience I expected from the Novotel/Ibis.

Sandra Business - 06/11/2018 AccorHotels certified review
« A lot of hassle »

I've had many pleasant stays at Ellerslie Ibis before so I expected the same again. However, it was immediately apparent this wouldn't be the case when we left after 30 minutes to go out and were charged $5 for parking. Parking during my previous stays had been free for guests, which was a huge attraction to staying there. The charges were way too high so we parked elsewhere. The next night, we had dinner at the restaurant and were overcharged for our meal. We are members of Accor Plus and didn't receive the 50% off we have always received when dining in the restaurant, but instead only got 25% off the main. When we brought up the issue, we were told that because one of us ate an entrée and not a main, it doesn't count. As this has never been an issue before at any of the Accor restaurants we have been to, we asked to see the terms and conditions to see if things had changed. Upon reading the terms and conditions and finding no mention of the meals needing to be mains, we brought the issue up again and were told to call Accor Plus if we had a problem. Neither of these moments were of the Accor standard I have come to expect from the hotels. Upon further trips to Auckland, we will be staying elsewhere.

Anonymous Business - 06/11/2018 AccorHotels certified review
« All that is needed for an overnight stay. »

Efficient check-in. Clean room although rubbish bin had a used coffee cup in it. Bar and restaurant for dinner was pleasant. Breakfast also pleasant.

Denise Friends - 06/11/2018 AccorHotels certified review
« Great location »

Enjoyed an overnight stay, easy to find location, efficient and friendly service, great breakfast and 11am check out made for a relaxing stay. Only negatives, the size of the standard room was extremely compact and no block out curtains.

Teekay.nzl Couples - 06/11/2018 AccorHotels certified review
« Great for people looking for somewhere just to sleep »

Pay less and expect less - great service as always but next time I’ll pay extra to stay on the other side of the complex Novotel

Couples - 06/11/2018 TripAdvisor review
« Very professional Experience »

Convenient locationClean and we’ll appointed roomAte at the restaurant and the meals were very good and reasonably pricedStaff were very friendly and professionalWould stay at this hotel again when in auckland

Trevor B. Business - 05/11/2018 AccorHotels certified review
« Satisfactory »

The staff were great. The room was average. The main restaurant was great. The room service food wadextremely poor.

Anonymous Couples - 05/11/2018 AccorHotels certified review

Very good

Jason Business - 04/11/2018 AccorHotels certified review
« Ok »

Road was noisy at night, room service menu was average and $15 parking is steep. Nice place though

Anonymous Business - 04/11/2018 AccorHotels certified review
« Hotel was basic, rooms were clean and staff friendly and helpful. »

Was there attending a work conference at another location so didn't spend much time at the hotel. The hotel was suitable for purpose, rooms were comfortable in a quiet location.

Yvonne Business - 04/11/2018 AccorHotels certified review
« Clean room, albeit small, didn't like the single beds, other guests extremely noisy »

Room was clean but I just didn't like the tiny single bed, ok for people forced to share a room but personally after sleeping in at least a double bed for the last 30 years I just don't like just because I'm a single traveller being forced into a small bed. I wouldn't choose a room with single beds if I was booking, this was a stopover arranged by Air NZ so had no choice, this is just about personal preference. Chinese guests woke me up at 3:30 am, I presume they had an early flight, I had to go out and ask them to be quiet. They were banging on each others doors and shouting, it was so loud I initially thought it was a fire alarm. I know the hotel isn't necessarily at fault here, but I think you need to inform these groups that when they have an early flight they need to be quiet and be respectful to other guests. Staff were polite, everything was clean.

Mick Couples - 04/11/2018 AccorHotels certified review
« Good »

Good The only disappointment we had was not being able to redeem our complimentary night for being an Accor member.

Jojo Business - 03/11/2018 AccorHotels certified review
« Great service »

Great service. Good breakfast. Great quick work trip

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