ibis Auckland Ellerslie Hotel 3 stars

TripAdvisor rating 4.0/5 761 reviews
ibis Auckland Ellerslie
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+ 21 Services
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Room 1

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Hotel extras

  • 15 minutes drive from Auckland CBD

  • Acacia Restaurant and Garden Bar

  • Onsite car parking (paid)

  • WIFI access throughout hotel

  • Fully equipped fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Auckland Ellerslie

72-112 Green Lane East
Ellerslie
1051
auckland
new zealand

Tel: +6495299091

Fax: (+64)9/5299092

Contact email

Check-in from 14h00

Check out up to 11h00

  • HOWICK & EASTERN BUS COMPANY :   50, 51 OR 52 PAKURANGA PLAZA

  • STAGECOACH / YELLOWBUS :   136, 113, 163 NEW LYNN

  • STAGECOACH/YELLOWBUS :   703 DOWNTOWN

  • STAGECOACH/YELLOWBUS COMPANY :   007 ST JOHNS CENTRE

  • By plane

    AUCKLAND At 15km / 9.32 miles

  • By plane

    AUCKLAND AIRPORT At 15km / 9.32 miles

  • By train

    AUCKLAND CENTRAL STATION At 18km / 11.19 miles

GPS :-36.888927, 174.798888

Currently, close to our hotel

The secret world of butterflies, exhibition

From 09/06/2018 to 27/05/2019

At 3.6 km

Run The City, Auckland marathon

From 20/10/2019 to 20/10/2019

At 4.8 km

War Horse, show

From 21/06/2019 to 07/07/2019

At 5.2 km

Earthly Visions, exhibition

From 25/11/2017 to 16/06/2019

At 5.2 km

Rock Drop, Judy Millar, exhibition

From 08/07/2017 to 07/07/2019

At 5.2 km

Seeing Moana Oceania, exhibition

From 02/06/2018 to 16/12/2019

At 5.2 km

New Zealand Fashion Week

From 26/08/2019 to 01/09/2019

At 5.6 km

The Chocolate and Coffee Show

From 05/10/2019 to 06/10/2019

At 5.8 km

New Zealand International Film Festival

From 18/07/2019 to 04/08/2019

At 6.4 km

New Zeland International Comedy Fest

From 02/05/2019 to 26/05/2019

At 6.4 km

Our accommodations

Ibis rooms provide exceptional comfort and value, featuring one spacious King Bed, individually controlled air conditioning, broadband internet, tea & coffee making facilities, Sky TV, in house movies and electronic key card access for your security. Make yourself at home. Inviting, modern, and comfortable, with a cosy bed and functional bathroom. ibis rooms offer advanced technology, great value for money and all the services of the adjoining 4.5 star Novotel hotel.

Standard Room 1 King Bed

  • Max. number of persons: x2
  • Area: From 16
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room 2 Single Beds

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Ibusiness King Room

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Room for disabled guests with 1 queensize bed

  • Max. number of persons: x2
  • Area: From 16
  • Views: City side, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

ACACIA RESTAURANT

Type of cuisine: International

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Lunch

10:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ACACIA GARDEN BAR

Photo non contractuelle / Strictly non binding

Enjoy the stylish new furnishings with three big screens or alternatively relax outside in our landscaped beer garden. Open till late, Acacia Garden Bar is the perfect place to catch up with friends or colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 295 m²

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 144 people

Find out more
ibis Auckland Ellerslie Meeting Room

Our guest reviews for
ibis Auckland Ellerslie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

5,830 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

761 reviews

Service with aa smile

TripAdvisor rating 4.0/5

60grce Couples - 16/05/2019 TripAdvisor review

The staff at the Ibis hotel went out of their way to make our stay very enjoyable and did all they good to ensure that we were well looked after. Would recommend this hotel to everyone as we could not fault any of the services

Great

Customer review rating 4.1/5

M. D. Families - 15/05/2019 AccorHotels certified review

All staff friendly and helpful. Clean room. Good breakfast

Ms

Customer review rating 4.1/5

Sue Families - 14/05/2019 AccorHotels certified review

Always friendly and efficient. Very convenient location.

Dear Sue, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane
Customer review rating 4.1/5

Gloria Families - 14/05/2019 AccorHotels certified review

Great customer service.

Dear Gloria, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

comfortable

Customer review rating 4.1/5

Anonymous Families - 14/05/2019 AccorHotels certified review

everything we need for a one night stay.

Dear Jane, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Overpriced for what it was

Customer review rating 4.1/5

Anonymous Couples - 14/05/2019 AccorHotels certified review

Neither here nor there really. Expensive room directly overlooking the petrol station. I guess it is Auckland pricing. To it's credit the room was dark and insulated from external noise - but could hear doors banging and people talking in corridor. Service in bar and reception was slow, bar/restaurant toilets were disgusting but couldn't find any staff around to notify. Disappointing for the price, wouldn't stay again.

Dear Katie, Thank you for taking the time to tell us about your experience at the ibis Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Awesome place, convenient to Ellerslie Event Centre

Customer review rating 4.1/5

Scott Couples - 14/05/2019 AccorHotels certified review

Was great room. Just what we needed. Close to the event centre where we were having a function.

Dear Scott, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Clean & Tidy

Customer review rating 4.1/5

:) Couples - 13/05/2019 AccorHotels certified review

Great stay, very clean and tidy. Enjoyed our stay and would come back for another :)

Dear Anna, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

was perfect for what I required

Customer review rating 4.1/5

Anonymous Business - 13/05/2019 AccorHotels certified review

short and comfortable

Dear George, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Relaxed, thoughtful and welcoming.

Customer review rating 4.1/5

Lynette H. Business - 13/05/2019 AccorHotels certified review

The room was cleverly designed and very comfortable. Everything I needed and nothing I didn't without compromising on quality. The staff were all welcoming and thoughtful. The restaurant food was delicious without being ostentatious. My favourite place to stay in a week where I stayed in a new hotel each night.

Dear Lynette, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our room and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Awesome

Customer review rating 4.1/5

Kirsten S. Families - 13/05/2019 AccorHotels certified review

Clean rooms ..polite staff ...great buffet breakfasts

Dear Kirsten, thank you for taking the time in sharing your feedback. I am pleased to hear the room provided to you was clean and tidy. I will be sure to congratulate the team on a job well done. We hope to welcome you back in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Great

Customer review rating 4.1/5

Warren S. Couples - 12/05/2019 AccorHotels certified review

No problem

Dear Warren, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Mrs Hanelie L.

Customer review rating 4.1/5

Hanelie L. Business - 11/05/2019 AccorHotels certified review

Friendly staff who really care about my wellbeing.

Dear Hanelie, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

A pleasant stay to make a busy trip go well.

Customer review rating 4.1/5

Athol B. Families - 11/05/2019 AccorHotels certified review

Everything was fine, we enjoyed our meals.

Dear Athol, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Smaller than expected.

Customer review rating 4.1/5

Heather P. Families - 08/05/2019 AccorHotels certified review

Found single beds very small. Room rate rather high for a small room.

Dear Heather, Thank you for taking the time to tell us about your experience at the ibis Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Sufficient to meet my needs

Customer review rating 4.1/5

Ian S. Business - 07/05/2019 AccorHotels certified review

Functional for my purposes with friendly staff.

Dear Ian, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Adequate

Customer review rating 4.1/5

Bronwyn R. Couples - 07/05/2019 AccorHotels certified review

We were on the road side of the hotel which was a bit noisy. the curtains did not quite go right up to the window so there was a lot of light in the room. The room also creaked.

Dear Bronwyn, Thank you for taking the time to tell us about your experience at the ibis Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Super excellent

Customer review rating 4.1/5

Layla Solo - 07/05/2019 AccorHotels certified review

Perfect in every thing, comfortable bed, very clean, nice location, handy to train station, fantastic breakfast, and lovely staff.

Dear Layla, Thank you so much for taking the time to review our hotel after your recent stay with us. I am so thrilled you enjoyed your stay and found our suites and location perfectly suited to your travels. Looking forward to welcoming you back again. Warmest regards, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane
Customer review rating 4.1/5

Cassandra Business - 06/05/2019 AccorHotels certified review

temperature was a little too warm in the room, needs extractor fan in bathroom or air con food was great plugs need replaced as some did not work other amenities were fine staff were friendly, polite and approachable

Dear Cassandra, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Mr Ray P.

Customer review rating 4.1/5

Ray P. Business - 06/05/2019 AccorHotels certified review

The room was tidy and clean. Meals were good some confusion at checkout.

Dear Ray, We very much appreciate your comments regarding your stay at the ibis Auckland Ellerslie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane
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