Hotel - ibis Auckland Ellerslie
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Auckland Ellerslie Hotel

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4.0/5 721 reviews
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  • The hotel does not have wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking (Paying)
  • Reduced mobility rooms
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Currency exchange
  • Porter

Leisure and activities

  • Fitness centre

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hrs
    • Opening hours : Week-end 24 Hrs
  • Snack & beverage machine

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available
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Hotel location

Our rooms

Ibis rooms provide exceptional comfort and value, featuring one spacious King Bed, individually controlled air conditioning, broadband internet, tea & coffee making facilities, Sky TV, in house movies and electronic key card access for your security.Make yourself at home. Inviting, modern, and comfortable, with a cosy bed and functional bathroom. ibis rooms offer advanced technology, great value for money and all the services of the adjoining 4.5 star Novotel hotel.

  • 100 rooms
  • 100% non-smoking hotel
  • 6 rooms for people with reduced mobility
  • Crib on request
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Telephone
    • Radio in room
    • Crib on request
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Pay per view channel(s)
    • High speed transmission line
    • Iron in room
    • Coffee/tea making facilities
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.0/5 AccorHotels Rating Based on 4,491 reviews

Our guest reviews for ibis Auckland Ellerslie

100% genuine reviews from our guests

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4.0/5 TripAdvisor Rating Based on 721 reviews
TripAdvisor review
Couples - 19/04/2018
« Short trip »

Great place to stay you are always made to feel welcolme staff great and good food location close to motorway and city .if your going on holiday you are close to all the tourist spots too Staff can park your car for you and the train and bus services are close to hotel. Also food places to eat if not dining in hoetel

AccorHotels certified review
Chris Families - 18/04/2018
« Suitable »

Suitable and conveniently close to my son's home

AccorHotels certified review
Shane Business - 18/04/2018
« Good location and very comfortable »

Great, was attending an event at the race course

AccorHotels certified review
Craig S. Business - 18/04/2018
« SMALL ROOMS BUT ADEQUATE, FACILITIES WERE GOOD, RESTAURANT BAR GOOD »

Rough night weather wise, but only noticed noises from hallway, in room services were good, although toilet took several pushes to flush, water pressure wasn't the best. Service at check in/out very good. Cafe & restaurant service ok, breakfast range was very good, dinner meal was undercooked but wait time was adequate for time of night & busy time period.

AccorHotels certified review
Angie J. Couples - 17/04/2018
« staff were lovely, facilities a bit tired »

The front desk staff, bar staff and room service staff were wonderful, welcoming and friendly. The room was well laid out, clean and welcoming but the bed was tired, you could feel bumps and ridges when laying on it; it was a bit like a trampoline too, when my partner moved we both bounced! The air conditioning worked well but was very noisy; it was too hot to turn off but too noisy to sleep with.

AccorHotels certified review
Lucy Business - 17/04/2018
« Pleasant »

Clean and tidy. Good service. Tea bags and selection awful

AccorHotels certified review
Virginia Business - 16/04/2018
« Perfect for what we needed »

Accommodation gave us everything we needed for our short stay. Staff were very friendly & welcoming.

AccorHotels certified review
Frank Business - 16/04/2018
« Satisfied »

Good -although I left my phone charger in the room on Monday morning when I left. I contacted on monday afternoon and was told someone would call me - I was back in on Thursday night and spoke to Reception - they called my room and said they couldnt find it. On saturday late afternoon I got a message on my mobile from someone in the cleaning team telling they couldnt find it.

AccorHotels certified review
Nicholas Couples - 16/04/2018
« Average »

Check in/out was a breeze. Rooms are a bit dated

AccorHotels certified review
Anonymous Business - 16/04/2018
« Adequate One Night Stay »

Great Check in experience, rooms and even the lift looking tired. Great breakfast, but felt the evening bar staff seemed a little stressed

AccorHotels certified review
Ross Solo - 16/04/2018
« Great stay »

Great as usual. I really the FOH staff looking up and smiling every time I walk in.

AccorHotels certified review
Christine W. Couples - 15/04/2018

Personal, friendly helpful..

AccorHotels certified review
Pohutukawa Families - 15/04/2018
« Satisfied »

Room was clean and had everything I needed.

AccorHotels certified review
Karen Business - 15/04/2018
« Excellent service could not fault it. great staff »

The accommodation was very good & the staff were very friendly and the service they all gave was excellent

AccorHotels certified review
Tessa S. Business - 15/04/2018
« It had some great points and some very low points! »

I stay there for the whole week on most occasions when travelling. I specifically ask to stay at Novotel and if not available then the Ibis. Overall the customer service was very good, especially at the front desk! Friendly! Professional! Appearing genuine and one man always remembers me, which is really nice tbh. The only low point is in the morning when I go to order my coffee to take away with me in the drive to work - on two occasions the girl was by herself and I had to wait quite a while to get my coffee as she was serving quite a few coffee orders for customers at the buffet. I empathise with her, but at such a busy time of the day for coffee, this is unacceptable for management to be so amiss in their rostering and monitoring of work flows - this has happened to me previously when I have stayed and have often thought to order my coffee elsewhere instead. On the Friday morning, she was obviously so stretched she had no ‘customer service’ at all, putting all her attention to the 6 cups and saucers she had lined up on the side table, that when I did get my coffee - she had forgotten to put sweetener in my cup .. no drama, I just went back and put them in .. observing her hurried apology, as 3 more men lined up at the bar for coffee orders ..

AccorHotels certified review
Anonymous Business - 15/04/2018
« Underwhelmed »

Too loud and uncomfortable

AccorHotels certified review
Anonymous Business - 15/04/2018
« Satisfactory but room for improvement »

The room was adequate despite being small. The restaurant food was good but drinks were very slow 10 -15 minutes, the meals about 40 minutes and removing dishes took nearly an hour, hence we ate out for the second night. The front desk was friendly and welcoming but did not inform us of our bags arriving from the airport and were unaware they had.

AccorHotels certified review
Louise E. Business - 14/04/2018
« A good choice for a short stay »

Reception staff were excellent and the room itself was comfortable and well equipped.

AccorHotels certified review
Chris Business - 13/04/2018
« Awesome »

Great room at Novatel & excellent friendly staff on hand.

AccorHotels certified review
Anonymous Business - 12/04/2018
« Lovely nice clean accomodation. »

When busy, suggest you have more staff on. Staff very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Pauline, Thank you for your kind review! I am so glad you had an incredible stay with us and found our staff to be exceptionally helpful. I would love to welcome you back again, Warmest regards, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

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