ibis Auckland Ellerslie Hotel 3 stars

TripAdvisor rating 4.0/5 766 reviews
ibis Auckland Ellerslie
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+ 22 Services
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Room 1

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When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • 15 minutes drive from Auckland CBD

  • Acacia Restaurant and Garden Bar

  • Onsite car parking (paid)

  • WIFI access throughout hotel

  • Fully equipped fitness centre

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Electric car recharging units
  • Laundry
  • Currency exchange
  • Porter
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
  • Snack & beverage machine
Leisure and activities
  • Fitness centre
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

ibis Auckland Ellerslie

72-112 Green Lane East
Ellerslie
1051
auckland
new zealand

Tel: +6495299091

Fax: (+64)9/5299092

Contact email

Check-in from 14h00

Check out up to 11h00

  • HOWICK & EASTERN BUS COMPANY :   50, 51 OR 52 PAKURANGA PLAZA

  • STAGECOACH / YELLOWBUS :   136, 113, 163 NEW LYNN

  • STAGECOACH/YELLOWBUS :   703 DOWNTOWN

  • STAGECOACH/YELLOWBUS COMPANY :   007 ST JOHNS CENTRE

  • By plane

    AUCKLAND At 15km / 9.32 miles

  • By plane

    AUCKLAND AIRPORT At 15km / 9.32 miles

  • By train

    AUCKLAND CENTRAL STATION At 18km / 11.19 miles

GPS :-36.888927, 174.798888

Our accommodations

Ibis rooms provide exceptional comfort and value, featuring one spacious King Bed, individually controlled air conditioning, broadband internet, tea & coffee making facilities, Sky TV, in house movies and electronic key card access for your security. Make yourself at home. Inviting, modern, and comfortable, with a cosy bed and functional bathroom. ibis rooms offer advanced technology, great value for money and all the services of the adjoining 4.5 star Novotel hotel.

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Standard Room 2 Single Beds

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Ibusiness King Room

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products
  • Iron

Standard Room for disabled guests with 1 queensize bed

  • Max. number of persons: 2
  • Area: From 16
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Iron

Our restaurants and bars

ACACIA RESTAURANT

Type of cuisine: International

Acacia Restaurant is a fast-paced modern suburban bistro committed to providing the best quality produce with an ethos of efficient and caring service. Wherever possible, we source sustainable produce, be it from the land or the sea.

Lunch

10:30 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

17:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ACACIA GARDEN BAR

Photo non contractuelle / Strictly non binding

Enjoy the stylish new furnishings with three big screens or alternatively relax outside in our landscaped beer garden. Open till late, Acacia Garden Bar is the perfect place to catch up with friends or colleagues.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 295

  • Maximum capacity: 360 people

  • Maximum banquet capacity: 144 people

Find out more

Our guest reviews for
ibis Auckland Ellerslie

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.1/5

6,181 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

766 reviews

Comfortable and convenient

Customer review rating 4.1/5

Jane Business - 15/08/2019 AccorHotels review

Easy to get to, small but adequate room for a short stay,. Comfortable bed and a nice meal at the restaurant if a little pricey

Satisfactory

Customer review rating 4.1/5

Neal Business - 15/08/2019 AccorHotels review

Surprised when I got my bill to find the wifi bill of $10 I wasn't expecting. I thought when I logged on it was the free wifi. I only used it to save my company data. Wouldn't have bothered had I known. The bed and room were OK, breakfast too. Staff also were friendly helpful and efficient.

Hamish

Customer review rating 4.1/5

Hamish Business - 15/08/2019 AccorHotels review

Guy at front desk was amazing. Deserves a raise for going over and above.

We were very satisfied with our overall experience.

Customer review rating 4.1/5

A S. C. Couples - 14/08/2019 AccorHotels review

The hotel was situated perfectly for our needs; we found the staff very friendly and helpful, and we thoroughly enjoyed the meal we had in the restaurant.

David AKL

Customer review rating 4.1/5

David Business - 14/08/2019 AccorHotels review

Good stay as always

Customer review rating 4.1/5

Guest Business - 13/08/2019 AccorHotels review

My stay was excellent,room was clean, fresh towels given for the duration of my stay, incredibly friendly staff. However, My stay was for business purposes, all expenses paid by the company I work for. Many occasions surrounding my meals when presented with the paper that states this, I was informed I will be paying for my meal. Senior staff then had to come and resolve the confusion. Other than this minor issue with staff knowledge, I would be more than happy to reccomend and stay again.

met all my requirements

Customer review rating 4.1/5

Jayne M. Solo - 13/08/2019 AccorHotels review

room very clean staff extremely helpful

Convenient

Customer review rating 4.1/5

Rebecca C. Friends - 13/08/2019 AccorHotels review

Rooms was great, very convenient facilities (dance event). Coffee was not good at all, not strong and lukewarm. While the breakfast selection was great, the food was only lukewarm (as was the buffet dinner options). The breakfast chef was great. Lovely friendly personality, absolutely delightful. The front desk staff member (a lovely lady of pacific ethnicity) was the most FABULOUS front desk person I have ever met. She was SUPERB!! We all adored her - polite, friendly, fun, super helpful.

Good & Warm

Customer review rating 4.1/5

Jacob G. S. Business - 12/08/2019 AccorHotels review

Overall it was good although the room was a bit cramped. Edith the Guest Relations person at the front desk is a Star! She was kind, courteous, helpful and accommodating.

Great Value

TripAdvisor rating 4.0/5

davlyn9 Couples - 12/08/2019 TripAdvisor review

As Accor Members we booked this hotel months in advance when it was on a terrific special. As it turned out we would have been happy to pay more for what we received; a clean quiet room, very friendly and helpful staff and a wonderful breakfast. The location was ideal being a 5 minute walk to the Railway station with a regular service to Auckland CBD and to the Airport. There is also a range of takeaway food shops, a Mac Donald's and a Supermarket within a very easy walking distance.

Very good.

Customer review rating 4.1/5

Anonymous Solo - 11/08/2019 AccorHotels review

Very good.

Adequate

Customer review rating 4.1/5

Anonymous Business - 11/08/2019 AccorHotels review

It was fine, it was obviously a lower standard building which was completely functional. The biggest disappointment was the restaurant telling us that they could not seat us for dinner until late at night as they did not have a table for us while we could plainly see half the restaurant was empty. It turns out (we found out from another source) there was another meal being catered for away from the restaurant and the kitchen was probably very busy. I think we could have been handled a little better, the guy was probably under pressure.

Lacking in value for money

Customer review rating 4.1/5

Di Couples - 11/08/2019 AccorHotels review

Staff were friendly and helpful. Location was great - next to hospital. Cost of room was not reflective of the quality for the price paid. Small and pokey room. Cold. More like what I imagine a modern prison cell to be like!

Dear Diane, Thank you for taking the time to tell us about your experience at the ibis Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Fine

Customer review rating 4.1/5

Anonymous Business - 11/08/2019 AccorHotels review

Not as nice as Novotel but no issues

Dear Zephyr, Thank you for taking the time to tell us about your experience at the ibis Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Ok

Customer review rating 4.1/5

Anonymous Business - 10/08/2019 AccorHotels review

We had 2 cards given to get into the room but only one worked. I had to wake up my room mate to be able to get in. Aircon was very noisey and Alarm went off in the middle of the night. We didn’t touch the Alarm so I assumed someone must have done it to give us a scare. It woke me up once I finally found my sleep.

Comfortable with friendly staff

Customer review rating 4.1/5

Anonymous Business - 10/08/2019 AccorHotels review

Rooms compact but clean. Air conditioning noisy and shower head not adjustable. Beds comfy.

Been staying here for years, business & pleasure, by myself and with my family - everyone is great to deal with.

Customer review rating 4.1/5

A O. Business - 10/08/2019 AccorHotels review

This stay was a disappointment - worst meal I have ever had, poorly prepared meat (Lamb rack should not be called roast lamb, it was as rare as anything could be and the staff member attempted to carve it), no green vegetables, no gravy - if I had been eating anywhere else I would not have paid

Dear Aaron, Thank you for taking the time to tell us about your experience at the ibis Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Staff extremely helpful, but room a little small

Customer review rating 4.1/5

Eugene W. Business - 10/08/2019 AccorHotels review

With no table to work at and everything quite squashed in, it was a tad disappointing to have to work on the bed. Otherwise it was good and I have no complaint.

Nice staff. Poor rooms and not worth the money

Customer review rating 4.1/5

Daniel Business - 09/08/2019 AccorHotels review

Ridiculously overpriced for the size and quality of the rooms. The same money would easily get a far nicer hotel room in the CBD (which I will do instead next time). The staff were very professional and helpful.

Dear Daniel, Thank you for taking the time to tell us about your experience at the ibis Auckland Ellerslie. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Varna Musalini Guest Relations Officer Novotel Ibis Ellerslie 72-112 Green Lane East, Green Lane

Great stay

Customer review rating 4.1/5

Anonymous Business - 09/08/2019 AccorHotels review

A warm, welcoming and comfortable stay. The staff were friendly and helpful even directing me t the lift when they saw i had missed the turn in the corridor. They noticed I looked lost and were kind enough to direct me without me asking.

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