Mercure Belo Horizonte Savassi Hotel 4 stars

TripAdvisor rating 4.0/5 593 reviews
Mercure Belo Horizonte Savassi Hotel
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Room 1

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Hotel extras

  • Prime location. Close to Independência Stadium.

  • Large apartments with kitchenettes, perfect for executives and families.

  • Easy access to the business and leisure districts.

  • Services such as room service, breakfast, covered car park, minibar and free WIFI.

  • Leisure facilities: outdoor swimming pool, sauna and fitness center with modern equipment.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
Catering
  • Breakfast
  • 1 restaurant(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Belo Horizonte Savassi Hotel

Rua Cicero Ferreira 10 bairro
Serra
30220040
belo horizonte
brazil

Tel: +553132803700

Fax: (+55)3132803735

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    AER INTL TANCREDO NEVES At 42km / 26 miles

  • By plane

    PAMPULHA At 14km / 8.7 miles

  • By car

    BR 040 At 10km / 6.21 miles

GPS :-19.934835, -43.923775

Our accommodations

Fully renovated, modern apartments, in standard category, single or double.

Standard Room with twin beds

  • Max. number of persons: 2
  • Area: From 37
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Standard Room with a double bed

  • Max. number of persons: 2
  • Area: From 37
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Standard Room with a double bed and sofa bed

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard Apartment with twin beds and a sofa bed

  • Max. number of persons: 3
  • Area: From 37
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 37
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Superior Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 37
  • Wireless internet in your room
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk

Our restaurants and bars

DELICATTO

Type of cuisine: International

Lunch

06:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

11:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 68

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Mercure Belo Horizonte Savassi Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

3,399 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

593 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Simple

Customer review rating 4.4/5

Hebert A. Solo - 05/08/2019 AccorHotels review

Normally the Mercure’s rooms are more comfortable than the one I stayed. It seemed a little old and with a very simple decoration. For the price I’ payed for, it was a quite expensive.

Prezado Sr Hebert, Agradecemos por ter escolhido o Mercure Belo Horizonte Savassi em sua vinda à BH. Procuramos sempre oferecer um serviço de qualidade a cada um de nossos hóspedes, por isso, seu retorno é muito importante para nós buscarmos nosso constante aprimoramento. Esperamos recebê-lo novamente em breve! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi
Customer review rating 4.4/5

Cleverson S. Families - 03/08/2019 AccorHotels review

everything was ok

Prezado Sr Cleverson, Muito obrigada pelo seu tempo em responder o questionário sobre a sua hospedagem no Mercure BH Savassi e nos contar sobre sua experiência. Esperamos recebê-lo em breve novamente! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

The cleaning of the room was not as expected

Customer review rating 4.4/5

Lucas Business - 22/07/2019 AccorHotels review

There were some little bugs in the wardrobe, and also the sheets and the bedspread were showing some stains, which makes us feel uncorfortable with the cleaning of the room.

Prezado Sr Lucas, Agradecemos por ter escolhido o Mercure Belo Horizonte Savassi em sua vinda à BH. Procuramos sempre oferecer um serviço de qualidade a cada um de nossos hóspedes, por isso, seu retorno é muito importante para nós buscarmos nosso constante aprimoramento. Esperamos recebê-lo novamente em breve! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

bathroom

Customer review rating 4.4/5

Douglas Q. Business - 19/07/2019 AccorHotels review

the bathroom's windows don't have curtains, don't have privacy because the neighbor see you inside there.

Prezado Sr Douglas, Agradecemos por ter escolhido o Mercure Belo Horizonte Savassi em sua vinda à BH. Procuramos sempre oferecer um serviço de qualidade a cada um de nossos hóspedes, por isso, seu retorno é muito importante para nós buscarmos nosso constante aprimoramento. Esperamos recebê-lo novamente em breve! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

A peaceful stay.

Customer review rating 4.4/5

Flávio M. Couples - 15/07/2019 AccorHotels review

A clean and spacious room. A crew is professional and considerate.

Prezado Sr Flavio, Muito obrigada por dedicar parte de seu tempo para registrar sua satisfação por nossa hospitalidade. Agradecemos os elogios e esperamos atendê-lo novamente em breve! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

Confidence.

Customer review rating 4.4/5

Kleber A. Business - 14/07/2019 AccorHotels review

Was really easy and safety stay with you on these days. All clean and parking lot inside of the building. Was great.

Prezado Sr Kleber, Muito obrigada pelo seu tempo em responder o questionário sobre a sua hospedagem no Mercure BH Savassi e nos contar sobre sua experiência. Esperamos recebê-lo em breve novamente! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

Great location

Customer review rating 4.4/5

Grossato Business - 06/07/2019 AccorHotels review

Excellent hotel in a great neighborhood. Savassi is a great location in Belo Horizonte. Quiet location and easy access.

Prezado Sr Gilberto, Muito obrigada pelo seu tempo em responder o questionário sobre a sua hospedagem no Mercure BH Savassi e nos contar sobre sua experiência. Esperamos recebê-lo em breve novamente! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

Hospedagem

Customer review rating 4.4/5

Adriano Couples - 10/06/2019 AccorHotels review

Excelente experiencia.

Prezado Sr Adriano, Muito obrigada pelo seu tempo em responder o questionário sobre a sua hospedagem no Mercure BH Savassi e nos contar sobre sua experiência. Esperamos recebê-lo em breve novamente! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

A Mercure instalation with small hotel experience

Customer review rating 4.4/5

Fernando L. D. M. Business - 06/06/2019 AccorHotels review

Even if with a lot of smiles and attention, staff must be trained better especially at the breakfast area. Managing information and problems such as juices out of date, improper for consumption, should be better handling.

Prezado Sr Fernando, Agradecemos por ter escolhido o Mercure Belo Horizonte Savassi em sua vinda à BH. Procuramos sempre oferecer um serviço de qualidade a cada um de nossos hóspedes, por isso, seu retorno é muito importante para nós buscarmos nosso constante aprimoramento. Esperamos recebê-lo novamente em breve! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

Satisfied

Customer review rating 4.4/5

Rodrigo Business - 02/04/2019 AccorHotels review

Very good!

Prezado Sr Rodrigo, Muito obrigada pelo seu tempo em responder o questionário sobre a sua hospedagem no Mercure BH Savassi e nos contar sobre sua experiência. Esperamos recebê-lo em breve novamente! Atenciosamente, Roberta Eto Gerente Geral Mercure BH Savassi

Staying at home at Mercure Hotel Lourdes

Customer review rating 4.4/5

Jorge B. S. Families - 24/03/2019 AccorHotels review

I've been living a great experience at the Mercure Hotel Lourdes in Belo Horizonte, MG, Brazil.

Dear Jorge B., We appreciate your comments regarding your stay at the Mercure Belo Horizonte Savassi Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Eto Gerente Geral Mercure BH Savassi

Nothing exciting

Customer review rating 4.4/5

S. Friends - 30/01/2019 AccorHotels review

The first day, it took a good 20 mins to chek in, Breakfast was less than averaged. We come back 17:00 hrs the room was not clean. Got lock in the room we had to call the front dedk. Overall not a unforgetable experience..

Dear Mr Herve, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Savassi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberta Eto Gerente Geral Mercure BH Savassi

Space

Customer review rating 4.4/5

Andrei S. Business - 26/11/2018 AccorHotels review

Rooms with plenty of space.

Dear Andrei, We very much appreciate your comments regarding your stay at the Mercure Belo Horizonte Savassi Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Eto Gerente Geral Mercure BH Savassi

Great

Customer review rating 4.4/5

Fernando Couples - 25/11/2018 AccorHotels review

The location and organization were good, but for 2 days we had problems with house keeping. One due a band aid glued on the sheet and second one due toilet paper replacement.

Dear Fernando, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Savassi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberta Eto Gerente Geral Mercure BH Savassi

Good

Customer review rating 4.4/5

Jose C. A. Business - 13/11/2018 AccorHotels review

Very good service, very clean rooms...food: not so good.

Dear Jose, Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Eto Gerente Geral Mercure BH Savassi

Belo Horizonte is an amazing and wonderful city of my Country

Customer review rating 4.4/5

Sol F. Friends - 06/11/2018 AccorHotels review

All it's ok

Dear Solange F., We appreciate your comments regarding your stay at the Mercure Belo Horizonte Savassi Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Eto Gerente Geral Mercure BH Savassi

Regular

Customer review rating 4.4/5

Lia Couples - 07/10/2018 AccorHotels review

Worse than expected. People are nice, but the hotel is not so clean and needs un update. Sauna area needs at least some hangers.

Dear Mrs Lia, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Savassi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Roberta Eto Gerente Geral Mercure BH Savassi

Quality Declining

Customer review rating 4.4/5

Anonymous Business - 26/09/2018 AccorHotels review

I'm a regular customer and this is the first time that I experienced a bad service quality during my stay. First I had to change rooms because of one of the beds weren't made. Then the next room didn't smell good and in the bathroom was missing the shampoo.

Dear Henrique, Thank you for taking the time to tell us about your experience at the Mercure Belo Horizonte Savassi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Roberta Eto General Manager Mercure BH Savassi

very good

TripAdvisor rating 4.0/5

LuizGondim Business - 05/09/2018 TripAdvisor review

The Mercure Savassi keeps the same level from Accor Mercure.Very good from check i to check out, good rooms, excelent attendance.Breakfast excelent, very good localization.I hope to be there again.

Dear Luiz Gondim, It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Eto Gerente Geral

Sales Director

Customer review rating 4.4/5

Fabio L. S. Business - 19/08/2018 AccorHotels review

One night - Good Room, bath and cleaning

Dear Fabio s., It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Roberta Eto Gerente Geral Mercure BH Savassi
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