Hotel - Mercure Welcome Melbourne
Mercure Hotel Mercure Hotel

Mercure Welcome Melbourne

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3.5/5 4,291 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast
  • Babysitting on request

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel (Paying)
    • High-speed Internet (Paying)
    • WiFi in your room (Paying)
    • WiFi access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Airport shuttle
    • MELBOURNE TULLAMARINE AIRPORT (Paying)
    • MELBOURNE TULLAMARINE AIRPORT (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 12 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Visitors looking for stylish, affordable Melbourne accommodation should look no further than Mercure Welcome Melbourne. Tastefully appointed and contemporary, guest rooms at this impressive Melbourne hotel offer everything needed for a comfortable stay. Available in a variety of configurations - including Superior and Privilege options - guest rooms feature a range of convenient amenities, which include a TV with cable and pay-per-view channels, WIFI access, a work desk, a minibar and a modern ensuite.

  • 330 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 66 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Remote control TV
    • WiFi in your room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 10,428 reviews

Our guest reviews for Mercure Welcome Melbourne

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 4,291 reviews
TripAdvisor review
Couples - 17/11/2017
« GREAT LOCATION »

Very basic accomodation, but clean and comfortable and had everything we needed. The location is in China town and very handy to all things - trams, Flinders St Station etc. Staff very helpful and friendly.

AccorHotels certified review
Jackie J. Couples - 16/11/2017
« Jackie J. »

Didn't like room looking at a wall, previously had a room over looking Little Burke St. I think a small amount of data should be included in package.

AccorHotels certified review
Vanessa B. Couples - 15/11/2017

Great location for what we wanted. Friendly staff. Overall tidy little room though Some of the pillows etc in the room had stains and the hall ways smelt stale almost like urine which was a little unpleasant.

AccorHotels certified review
Kezza Couples - 15/11/2017
« Great location »

Good value and a great location. Room was quiet and clean. Good wifi and the staff were particularly pleasant and helpful especially Lizzy. The only negative was the sound on the tv was dreadful.

AccorHotels certified review
Anonymous Families - 15/11/2017
« Good service but the room needs lots of improvement »

The service by staff was very good and we were made to feel very welcome, the room was clean. The beds were really bad and hard to sleep on the mattress was hard and lumpy. The fridge in the room made a lot of noise and woke me during the night.

AccorHotels certified review
Sharon Couples - 15/11/2017
« Very satisfied »

Very satisfied with the hotel and the service great location and loved the valet service

AccorHotels certified review
Anonymous Friends - 15/11/2017
« Mrs »

The room was comfortable, clean, and so handy to attractions in Melbourne and staff very pleasant.

AccorHotels certified review
Bernadette M. Business - 15/11/2017
« Friendly staff, good food »

Clean room, friendly staff, good food, quick check in and out

AccorHotels certified review
Emma Families - 14/11/2017

It was ok hotel clean and neat .

AccorHotels certified review
Geoff G. Couples - 14/11/2017
« Hotel was central to everything »

We enjoyed our stay, rooms not as big as we thought from internet photos But we will definitely stay again

AccorHotels certified review
Johnc Business - 14/11/2017
« Excellent »

Friendly, helpful front desk service. Very accommodating and willing to satisfy our requirements. Small yet comfortable and clean twin share room. Good bed and pillows. Nice to be able to control the air-conditioning. Accor member benefits add even greater value to the stay. Ideally located. Our accommodation of choice when visiting Melbourne. This was my 5th stay and we look forward to many more visits.

AccorHotels certified review
David J. Couples - 14/11/2017
« All staff were very welcoming and friendly »

Couldn't have been better, my wife was feeling very unwell when we arrived and we were given a room much earlier than our check in time so she could lie down. Loved everything about our stay right down to the opt out of house cleaning... Great to have choices like that (with a reward too)

AccorHotels certified review
Anonymous Couples - 14/11/2017
« Experience was great, easy check in and out. »

Hotel is right in the heart of lively cosmopolitan Melbourne. Within easy walk of local attractions and tram stops to everywhere you would want to go. Good breakfast every morning.

AccorHotels certified review
Lisa B. Families - 14/11/2017
« Great location »

Hotel staff were lovely and hotel is very clean

AccorHotels certified review
Georgie Families - 14/11/2017
« Excellent customer service and food. Room wasn't up to standard, but ok. »

Your staff are lovely and very attentive, from front desk, house-keeping and restaurant. Unfortunate that our room had a very bad smell, which we think was from mould &/or wet carpet. The room size and facilities were great however. Breakfast buffet was fantastic on both days we stayed. Coffee from your machine was not nice, and we noticed many other guests finding the same thing. Just feedback for you.

AccorHotels certified review
Marg Friends - 14/11/2017
« Great Location »

From the beginning we were greeted with a very helpful and friendly desk clerk. Her name was Lizzy. We had 2 rooms booked and she made sure our rooms were near one another. I also like that the rooms have mugs for a cuppa instead of a small cup. Very happy

AccorHotels certified review
Alicia B. Families - 14/11/2017
« Pleasurable. »

No effort needed. It was all taken care of.

AccorHotels certified review
Joan S. Families - 14/11/2017
« Very comfortable »

For Melbourne Cup service was so good staff exceptional very good

AccorHotels certified review
Anonymous Business - 14/11/2017
« Disappointing »

Very disappoint as an Accor member I would have expected that I would have at least be given a room with a double bed not a room with two standard size single beds , no wifi codes or drink vouches were given either

AccorHotels certified review
Ashley H. Friends - 14/11/2017
« Quite a pleasant stay »

The check in with Annie was done warmly. Appreciate her pleasant and warm welcome. Requests were attended to. The room is clean, with basic amenities and toiletries. Hotel is strategically located in the heart of CBD where all the shopping are and the tram stops right in front of the hotel entrance. Not forgetting to mention, the other staffs at the baggage area and the valet are friendly and helpful. However there are 1 staff at the check in counter wasn’t too friendly when we tried to check in early around 12pm. Nonetheless, overall experience in Mercure Welcome was great and very welcoming. Will be back.

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