Hotel - Mercure Welcome Melbourne
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Mercure Hotel

Mercure Welcome Melbourne

265 Little Bourke Street 
3000  MELBOURNE
AUSTRALIA

4,241 reviews
TripAdvisor Rating Based on 4,241 reviews
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Check-in from 14h00
Check out up to 11h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel (Paying)
    • High-speed Internet (Paying)
    • WIFI in your room (Paying)
    • WIFI access (Paying)
  • Parking
    • Private indoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
    • Valet parking (Paying, Nearby)
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • Airport shuttle
    • MELBOURNE TULLAMARINE AIRPORT (Paying)
    • MELBOURNE TULLAMARINE AIRPORT (Paying)
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Currency exchange
  • Porter

Leisure and activities

  • Babysitting on request

Catering

  • 2 restaurant(s)
  • 1 bar(s)

Business services

  • 12 meeting room(s)
  • Conventions hotel
See all services

Hotel location

Our rooms

Visitors looking for stylish, affordable Melbourne accommodation should look no further than Mercure Welcome Melbourne. Tastefully appointed and contemporary, guest rooms at this impressive Melbourne hotel offer everything needed for a comfortable stay. Available in a variety of configurations - including Superior and Privilege options - guest rooms feature a range of convenient amenities, which include a TV with cable and pay-per-view channels, WIFI access, a work desk, a minibar and a modern ensuite.

  • 330 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 66 connecting rooms
  • Extra bed in room for adult
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Radio in room
    • Direct dial telephone
    • Satellite/cable colour TV
    • Manual temperature control
    • Remote control TV
    • WIFI in your room
    • High speed transmission line
    • RJ 11 outlet
    • RJ 45 outlet
    • Iron in room
    • Coffee/tea making facilities
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 9,898 reviews

Our guest reviews for Mercure Welcome Melbourne

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 4,241 reviews
TripAdvisor review
270cesarz Solo travel - 20/09/2017
« Icky unwanted service »

The rooms were average and you can hear the other guests conversations, which means not much privacy. Also even when you put up the no disturb sign, the room service insists on knocking loudly on your door asking if you need room servicing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 270cesarz, Thank you for your feedback and really sorry to read of your less-than-satisfactory experience with us recently. I have passed on your concerns to our Executive Housekeeper for his urgent attention. Sincere apologies, Kind regards, Alex Mihardja Operational Project Manager

AccorHotels certified review
Michael C. Couples - 19/09/2017
« Very good service. »

Nil

AccorHotels certified review
R E. Families - 19/09/2017

Staff very helpful

AccorHotels certified review
Daydrifters Families - 19/09/2017
« Daydrifters »

Central location, lovely bathroom. Grt breakfast, pillows were a bit hard but it was good value so all good.

AccorHotels certified review
Andrea Couples - 19/09/2017
« Clean & comfortable but old. »

Our room had a comfy bed, and the shower head was awesome! so much pressure it was like a massage. Paint was peeling and there were so holes in the walls which made it look a bit shabby, especially since we had the privilege king room. Breakfast was yummy. (Some pastries would complete it.) The staff in the dining area where friendly and seemed to enjoy working with one another.

AccorHotels certified review
Jk Business - 19/09/2017
« Very basic and old. Beds very uncomfortable. »

Staff was very helpful but facilities are below standard and poor for a Mecure hotel. Wouldn't stay in a Mecure based on the lack of attention to rooms. Bathroom door did't t close properly and there wasn't enough storage for 2 people in one room. Room felt like a prison cell with air conditioning being so load that we couldn't sleep unless we turned it off.

AccorHotels certified review
Jonathan Couples - 19/09/2017

Staffs are friendly

AccorHotels certified review
Beverly B. Friends - 19/09/2017
« Comfortable Hotel in great central location. »

Comfortable hotel in great location, loved where it is central to everything restaurants, trams, china town and theaters.

AccorHotels certified review
Karen Friends - 19/09/2017

Not only did I get an upgrade, but staff were amazing. Concierge was extremely helpful in answering all our questions and giving us ideas on things to do. Totally went out of their way to make sure we had a great holiday.

AccorHotels certified review
Anonymous Solo - 19/09/2017
« Clean and comfortable »

Early checkin and late checkout accommodated without any trouble. Comfortable, spacious room. Quiet.

AccorHotels certified review
Anonymous Business - 19/09/2017
« Run of the mill »

Dining area and Bar were nice and the service was good. The room was a bit dated and not well configured. Not much counter space in the bathroom. The corridors were very narrow, and it was a long way from the lifts to the last room.

AccorHotels certified review
Anonymous Friends - 18/09/2017
« Great Location & Value for Money »

We were on a budget and wanting centre city accommodation; this hotel definitely ticked the boxes. The hotel is in a great location with walking distance to Chinatown, major shopping centres and theatre precinct. Comfortable walking distance to the MCG when also using the free tram service available. Staff were very welcoming and friendly, providing information and assisting us with ticket purchases. Room was clean and tidy, bed comfortable, although pillows were a little too flat and lump for my liking. All in all, a great value for money hotel. Would definitely recommend for those on a budget.

AccorHotels certified review
Mylonx Couples - 18/09/2017
« GOOD LOCATION »

close for everything. Clean and comfy room. The only one issue was about payment. Since i booked this hotel by the web accor, and already verified my credit card for payment, but when we arrived, we were asked for the payment by cash again. I was just didnt sure whether the payment would be double?

AccorHotels certified review
Anonymous Friends - 18/09/2017

Fantastic . Great place .Staff very friendly.

AccorHotels certified review
Julie Friends - 18/09/2017
« Great location, great staff, excellent facilities and super comfy bed. »

Superb!! Will stay again

AccorHotels certified review
Anonymous Families - 18/09/2017

Room was very small and hot water difficult to regulate in shower. Staff were very professional and helpful. Geographic position of the hotel was excellent.

AccorHotels certified review
Rickycym Families - 18/09/2017
« The overall standard is far below theother Mercure hotels that I have stayed. »

The hotel is quite old and only the bathroom has been refurbished. Besdies, the overall cleaning condition is not good.

AccorHotels certified review
Anonymous Couples - 18/09/2017
« Friendly staff, great location »

This is the second time we have stayed at your hotel and both occasions were this year, great location .

AccorHotels certified review
Willy Friends - 18/09/2017
« Superb location »

Superb location but not much clothes hanger and bit small for family room

AccorHotels certified review
Xx Families - 17/09/2017
« Convenient »

Excellent

Our most recent 20 reviews
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