Hotel - Novotel Sydney Rockford Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney Rockford Darling Harbour Hotel

Our hotels AccorHotels
3.5/5 2,375 reviews
All hotels in Darling harbour
See on a map
  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
See rates
Best price guarantee How it works?
From
From 139.00 AUD Non member rate
From 139.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
See rates
Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast buffet
  • Babysitting on request
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SYD KINGSFORD SMITH
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Croquet

Catering

  • Breakfast buffet
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 230 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 6,283 reviews

Our guest reviews for Novotel Sydney Rockford Darling Harbour

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,375 reviews
TripAdvisor review
Friends getaway - 09/12/2017
« Good room, poor communication and inconvience »

My trip to Novotel was good and the rooms were really nice, sadly I was charged $351 for just a room and breakfast, the pool and gym were closed and I was not informed until I paid and entered my room to find a single piece of paper notifying me it was closed. Whilst searching for hotels I was in need of a pool and gym and it was a big inconvience that I was not informed and charged the full amount when I was unable to utilise the pool and gym.

AccorHotels certified review
Anil S. Business - 07/12/2017
« No Pool & GYM - Hotel is under renovation »

* Very poor * No GYM & Pool * Restaurant is closed sometimes & given to private events * Noisy room next to busy traffic

AccorHotels certified review
Julie Business - 07/12/2017

Despite Reno works I could get around and the service was good and my room was lovely

AccorHotels certified review
Anonymous Business - 07/12/2017
« Another pleasant stay »

OK, but with a few disruptions. Lifts were frustratingly slow and our group was not notified of closure of Pumphouse. Otherwise fine.

AccorHotels certified review
Scott Business - 07/12/2017
« Friendly staff and clean rooms. »

I would definitely stay again because the air conditioning was efficient and was able to cool the room quickly.

AccorHotels certified review
Anonymous Business - 06/12/2017
« Very nice room - shame about the renovation works »

The hotel is currently being renovated. My room had been renovated and it was very nice, well appointed and comfortable. I have no complaints about the room whatsoever and it was value for money, However, staying in a hotel is an "experience". The Rockford is not currently providing the superior experience that the room rate indicates. It is a shame that no concession seems to have been made for the inconvenience caused by having only one lift, a temporary reception and temporary bar/lounge facilities which were not of the standard I was expecting. The pool was also closed.

AccorHotels certified review
Anonymous Business - 06/12/2017
« Very good, but breakfast was far too expensive »

Very good, but breakfast was far too expensive

TripAdvisor review
Couples - 06/12/2017
« In the midst of renovations »

Plenty of renovations going on. Only one lift in use caused delays. Central location in Darling Harbour. Provided good walks along the Harbour. Unavailability of restaurant/bar due to Xmas functions. But however staff tried very hard to accommodate despite trying conditions. The Staff continued to display a warm and welcoming composure. Would be nice to come back once renovations completed.

AccorHotels certified review
Angela Business - 05/12/2017
« Comfortable and pleasant, great location »

The bed was one of the most comfortable ever experienced. The refurbishment was lovely.

AccorHotels certified review
Stacey S. Business - 05/12/2017
« Beautiful clean rooms and great service. »

Relaxing and comfortable. Very good service.

AccorHotels certified review
Anonymous Business - 05/12/2017

Room was fine. There was no really nice place outside of the room to relax she to the refurbishing. I was not told when I booked that this was going to be the case

AccorHotels certified review
J. L. Business - 04/12/2017
« Very comfortable and quiet given I was staying in room 522 right next to the lifts. »

Comfortable and quiet

AccorHotels certified review
W. Business - 04/12/2017

Slight inconvenience due to the renovations and only 1 lift operating.

AccorHotels certified review
A. M. Business - 04/12/2017
« Beautifully designed rooms, however overshadowed by noise and construction in the reception area. »

During a busy time where the hotel was filled with many guests for a conference, having only one lift working was disappointing. There also seemed to be noises through the night of construction being done, which made it difficult to sleep.

AccorHotels certified review
Bennett Friends - 03/12/2017
« ok »

hotel and staff were fine, but a number of things required improvement at the hotel. There were 2 separate bookings on the day that we arrived with the same surname as me. We got sent to their room with all their belongings already in it and were there for a good 10 minutes before we realised it was not our bags in the room. the telephone in the room did not work and hence we did not receive the early morning wakeup call we had requested. on one occasion the room was not properly made up, only one bed was made and bathroom was not touched by cleaning staff. Our room key stopped working on the last day prior to us leaving.

AccorHotels certified review
J. R. Business - 01/12/2017
« Really helpful staff »

The room I was allocated had an unpleasant lingering tobacco smoke smell. When I approached reception staff they immediately allocated me another room - a great response, warm and caring - just lovely.

AccorHotels certified review
Anonymous Business - 30/11/2017
« Updated rooms »

Rooms were nicely updated; bed comfortable. However, none of this compensated for the poor air conditioning. The room was hot and stuffy, which made sleep difficult. I understand that the modern systems of room access mean that all electricals switch off when you leave the room - and applaud the attempted energy saving that comes with this. However the a/c in room 720 took hours (literally) to cool the room. After spending the day at a conference and associated dinner, and returning to the room around 10.30 on each of 2 days, the room did not cool down for a number of hours. By 4.30ish (am) it was finally comfortable. This neds to be addressed.

AccorHotels certified review
D. O. Business - 30/11/2017
« Due to the refurbishments there was only one lift operating and you cannot exit floor 1 from the stairs - so large time delays in having breakfast and getting to and from my room. »

Pleasant view. TV - I couldn’t work out how to increase the volume - so never watched it. Air-conditioning - by accident I worked out how to slow down the fan. Breakfast went exceedingly well. Location extremely convenient. Quality rooms - very clean and quiet. Staff at Reception were very welcoming.

AccorHotels certified review
F. S. Business - 30/11/2017
« Welcoming even amongst the chaos of the renovation »

Overall very good, however one of the biggest annoyances for me was that I checked the website before packing my bag and checked that the pool was operating. There was no indication that the pool was out of service due to the construction. Of course, the staff kindly offered access to another pool closeby but one of the joys of staying in a reputable hotel is the ease of access in getting to the pool (in bathrobe at times!) and not requiring any effort to lock things up, taking just your room access pass. Having to leave the hotel (dressed) to walk to another location, put things in a locker etc meant that I wouldn't be able to fit it in to my schedule between conference days and dinners. The other factor that was a bit of a let down was the buffet breakfast. The eggs were cold and the 'hot' breakfast pretty average. Surely in this day and age a buffet breakfast can be presented and delivered to guests looking more appetising and hot? So all up, amongst the chaos, the staff were friendly and accommodating, however the pool and the cold eggs were a shame. Thanks Fioa

AccorHotels certified review
Anonymous Business - 30/11/2017
« Really excellent considering Hotel is under renovation. »

Comfortable and excellent location. Friendly & helpful staff.

Our most recent 20 reviews
See more reviews
In partnership with

Web-users rating

Other web-users rate our hotel

Book this hotel
From
From 139.00 AUD Non member rate
From 139.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
Best price guaranteeHow it works?
Not participating hotel As a {{fidelityCard}} member Free: become a member Le Club AccorHotels

When making a booking at this hotel:

  • I earn Status & Rewards points
  • I do not earn points
  • I can easily convert my HuaZhu Rewards points into Le Club AccorHotels points (and vice versa)
  • I can use my Rewards points
  • I cannot use my points
  • I benefit from {{fidelityCard}} advantages
  • I benefit from advantages
  • I do not benefit from advantages
  • I can take advantage of the Members' rate
  • I cannot take advantage of the Members' rate

Our other hotels nearby

At 450 m ibis Sydney World Square
ibis Sydney World Square Hotel
From
From 139.00 AUD Non member rate
From 139.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 480 m Novotel Sydney Central
Novotel Sydney Central Hotel
From
From 170.00 AUD Non member rate
From 170.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 630 m Sofitel Sydney Darling Harbour
Sofitel Sydney Darling Harbour Hotel
From
From 278.10 AUD Non member rate
From 278.10 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
At 710 m Novotel Sydney on Darling Harbour
Novotel Sydney on Darling Harbour Hotel
From
From 194.00 AUD Non member rate
From 194.00 AUD Member's rate Members’ Rate, join while you book
0.00P
Up to {{amount}}% extra off
Members’ Rate, join while you book
All our hotels in DARLING HARBOUR
See rates