Hotel - Novotel Sydney Rockford Darling Harbour
Novotel Hotel Novotel Hotel

Novotel Sydney Rockford Darling Harbour Hotel

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3.5/5 2,366 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 14h00
Check out up to 11h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Breakfast buffet
  • Babysitting on request
  • 100% non-smoking hotel

Services and practical information

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SYD KINGSFORD SMITH
  • Languages spoken at the hotel
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request
  • Croquet

Catering

  • Breakfast buffet
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 11 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 230 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV with on-screen billing info
    • Telephone
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.1/5 AccorHotels Rating Based on 6,205 reviews

Our guest reviews for Novotel Sydney Rockford Darling Harbour

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 2,366 reviews
TripAdvisor review
DavidSap Couples - 16/11/2017
« Pleasant stay in the city at Novotel Rockford »

Rooms are comfortable and bathrooms are modern and clean Service was excellent Will be even better when all the renovations are finished and the breakfast area is back to normal and no more noise from workers

AccorHotels certified review
Dr K. G. Business - 15/11/2017
« A great hotel, overlooking the Chinese Friendship Gardens »

Top notch, from the glass of wine at the front door to the excellent service by the staff and a very comfortable room

AccorHotels certified review
A. P. Solo - 15/11/2017

All very good except for the noise of construction work within the hotel, it was very noisy in particular in my room and the work always seemed to start apjust after 7am. While I do understand the work needs done it doesn't perhaps need to be started so early. One evening I was going out for dinner, I got back to hotel and spoke to deputy manager to book a taxi girl 6.45pm that evening - this was done at 6.10pm approx. When I came to reception at 6.45pm there was no taxi for me. I waited until 6.55pm then asked same duty manager where my taxi was and he wrongly had assumed I was booking this taxi for 6.45am the following day. Anyhow he then hailed me a taxi from street right away so I was only 10 minutes late meeting my friends. So .... The next morning at 6.45am I got a wake up call asking me where I was, I was not impressed and advise the person that I spoke to that taxi for previous evening and I did not require one now at 6.45am. But anyway it gas taught he a lesson to be more specific about the exact time in future. Other than all of that I did enjoy stay staying at this hotel.

AccorHotels certified review
R. D. Couples - 14/11/2017
« The time we checked in to checked out »

It was nice

AccorHotels certified review
Anonymous Business - 14/11/2017
« Should have gotten discount due to construction »

With lack of on-site Gym, only 1 elevator, construction noise all around, we should have been given a discount for our stay.

AccorHotels certified review
Michelle Business - 14/11/2017
« Spot on! »

This was exactly the experience I wanted. Check-in and out was easy, breakfast was lovely (and changed a little each day). The room was clean and beautifully furnished and so quiet! Best few night's sleep I've had for a long time.

AccorHotels certified review
Leonie H. Couples - 13/11/2017
« Loved everything except the mix up whether breakfast was an inclusionclusion »

It was great...the room was spotless...and very comfortable

AccorHotels certified review
R. Business - 13/11/2017
« Very lovely service »

I was very happy with everything. An area that could be improved is housekeeping checking if the breakfast order menu needs to be replaced while they are making up the room. I had to call reception each afternoon requesting a new menu for the next morning's room service breakfast as it was not replaced at any time. Reception were absolutely lovely and had a new one sent up each time immediately.

AccorHotels certified review
Carole M. Couples - 13/11/2017
« very happy with the service we received could not falt »

our room was just wonderful. the only thing we found a small problem with water coming under shower door. could be fixed if sealed. we had to place towel there.

AccorHotels certified review
Wayne Couples - 13/11/2017
« Not as good as previously. »

Access by car difficult. Was asked to wait outside breakfast restaurant whilst staff at entrance went down to reception to check if it was included - was advised on check-in that it was so lack of communication.

AccorHotels certified review
Not H. J. Couples - 13/11/2017
« Would not recommend this Hotel. »

My poo experience started when I booked the hotel. I called customer service to enquire about the refurbishments only to be met with extremely poor customer service, and yelled at by a very defensive staff member. ( I was simply asking what the will be effected by the refurbishments but clearly you shouldn't ask). Once we arrived the customer service by front staff they were very polite which made me hopeful about our stay. We were very disappointed to find out the pool was not accessible and only notified once we were in the room by a piece of paper on the desk. We then chose to park at the hotel only to be parked by the labourers and were unable to access our car even after asking the staff if we could get to our car to go and find alternative parking only to be told the labourers could not move there vehicle so we were hit with a nice $110 parking charge and had to pay $60 + for public transport! Refurbishments were suppose to take place between 9am-5p mon- sat , however we were woken at 6am by hammering and it continued well onto 7pm. We were also extremely disappointed by the buffet breakfast , the hot food did look appealing at all bacon wasn't even cooked properly and the eggs looked like orange slop. I completely understand they are upgrading the hotels appearance but clearly a few other things need to be worked on.

AccorHotels certified review
David T. Couples - 13/11/2017
« Good location, friendly staff, comfy bed. »

Fast check in, friendly staff. Really comfy bed and nice bathrooms/showers. We enjoyed our short stay.

AccorHotels certified review
Telles N. Business - 13/11/2017
« Great place »

The hotel was undergoing some changes but the room was excellent. Good food, good bathrooms.

AccorHotels certified review
A Business - 13/11/2017
« The room was good but the elevator was so inconvienient. »

There was only one elevator available, so it took a lot of time to get it. But the room was so good and clean, Especially the mirror of bathroom was my faivoriate. However the sampoo was not good for me. The staff who helped us to check out seemed so tired, she made same miss in invoice three times...

AccorHotels certified review
Cliff Couples - 13/11/2017
« Comfortable »

No hassles

AccorHotels certified review
Anonymous Business - 13/11/2017
« Nice stay »

Thanks to the hotel manager ( I forget her name ) who helped clear up a reservation/billing error from the AccorHotels web site.

AccorHotels certified review
Anonymous Business - 13/11/2017

The hotel is under renovations, while the room was nice there was allot of noise during the day, hotel only had one elevator working, no pool or gym.

TripAdvisor review
Business - 12/11/2017
« Noisy as they are rennovating & Very less TV channels »

They are located right across aquarium wharf and china town. I heard drilling noises as early as 7 AM on a sunday and the reason being renovation. Too less TV channels, no sports channels was a big let down.

AccorHotels certified review
P. Business - 10/11/2017
« Extremely nice room with the new renovations. »

Room was very nice. Only nit was that the air conditioning was set for 68 degrees F and the last day of our stay, we woke up and it was 60.5 degrees F. The breakfasts were very good, with a good selection. Having one elevator was unfortunate, and there was long waiting times (10-15 mins). Probably the worst thing fr9m the visit.

AccorHotels certified review
K. Business - 10/11/2017
« Lovely stay! »

Had a great trip, wasn't affected by the building works - aside from the fact I would have loved to use the gym and pool!

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