Hotel - Novotel Sydney Darling Square
Novotel Hotel Novotel Hotel

Novotel Sydney Darling Square Hotel

4.0/5 195 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SYD KINGSFORD SMITH
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 230 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 9,116 reviews

Our guest reviews for Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 195 reviews
Richard Business - 12/01/2019 AccorHotels certified review
« Great hotel at affordable price »

Hotel condition, location, and service are excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Richard, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Dario H. Couples - 11/01/2019 AccorHotels certified review
« All very nice »

the room was very clean and in good condition. the reception.staff were very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dario, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Jennifer Families - 11/01/2019 AccorHotels certified review
« Comfortable room. Convenient to the city. »

Only issue is parking for check-in. You need a dedicated area for drop off to check in. When we arrived, the area out the front was occupied by taxis.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms B., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive feedback. I would like to thank you for your comments and be sure to pass on the message to the rest of the team. Taxis should not have occupied our porte cochere area for such an extended time as it is not a designated waiting area for them and is reserved as you said to drop off and pick up for our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Tran

Glen P. Couples - 11/01/2019 AccorHotels certified review
« Assured excellence, well priced and wonderfully located. »

After a delayed flight and issues with our airport transfer it was with great relief that we arrived at Novotel Sydeny Darling Square to be greeted warmly and to find that the hotel (and its staff) had not lost any of its charm, quality and comfort. Our room was spacious, the pool an oasis on some unusally hot days, the pump house bar full dripping with atmosphere. This was our third visit to this hotel and would happily recommend it. We have used Accor hotels across Europe and Australia and the Novotel Sydney Darling Square ranks amongst our favourites.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Glen, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Robert Q. Couples - 11/01/2019 AccorHotels certified review
« Great service »

Unfortunately we could only stay 1 night,but would have liked to stay longer the staff including the front desk,the cleaner who we met in the hallway and every one else were very polite and helpful could not have been treated any better we have traveled a lot and the service here was as good as anywhere,we have put a recommendation on TRIPADVISOR and wish to thank everyone at the NOVOTEL for making our stay so enjoyable. Rob Q.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, Congratulations again on your recent 47th Anniversary! We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Gary L. Families - 11/01/2019 AccorHotels certified review
« A great place to stay, convenient to everything. »

This hotel is convenient to public transport, Big Bus stop is just metres away and the railway station is a short walk away. Convenient to great restaurants ln Chinatown and Darling Harbour, as well as museums and entertainment complexes. The beds are comfortable and well equipped. The breakfast is quite good, but could be more comprehensive with more variety like other Accor hotels. Staff are very helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gary, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Mak Friends - 11/01/2019 AccorHotels certified review
« Great hotel with great staff »

I sent the following into Trip adviser so it's probably easier for you to see this as an overview of our recent stay at Novotel Darling Square: I think this property is one of our favourites as it never fails to deliver since it's complete refurbishment, although it was always good as "The Rockford" too. A little strange to have two Novotels so close within the Darling Harbour precinct but this one certainly has a great location if transport is an issue as it's less than 100m to the light rail which runs between Central and the Casino (through Darling Harbour) The rooms are large, clean and very well laid out. Great shower too and a huge improvement is HD TV which is something so many other 'higher class' hotels don't offer. The restaurant is small but OK (with our only suggestion being for warmer breakfasts). It's a short walk to Paddy's Market, Chinatown, Darling Harbour and the Chinese Gardens, Market City and the CBD. Another huge bonus is the fact the hotel is connected to one of Sydney's best bars 'The Pumphouse' with an awesome collection of craft beers on tap. The staff are always so friendly (Seth in particular) was so nice to talk too and made every effort he could to not only look after us but to also engage with us on several occasions during our (many) visits. I think we'd call by just to say hello if in the area again. We stay quite a lot in the City with a preference for Accor and I seriously think this property gives the Sofitel Darling Harbour a run for it's money and it leaves the Sofitel Wentworth for dead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Paul K. Solo - 10/01/2019 AccorHotels certified review
« Very nice stay close to the action »

Very well chilled out. Nice cleaning attendants and reception staff, and was able to confidently enjoy my stay. Comfortable beds, and was happy with the choice between memory foam and regular pillows. The room was large and the ensuite bathroom was nice, and the water pressure wasn't too bad in the shower.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Paul, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Lina Families - 10/01/2019 AccorHotels certified review
« Friendly staff - clean room-handy to all »

Staff were very friendly and welcoming. Clean room -air conditioner worked well - loved the toiletries provided. Eka- who serviced our room did a great job. Just wondered though why there was just a doona and no top sheet on bed?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms K., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am glad to hear that our team members across the hotel and its facilities were friendly and approachable. I apologize about the issues you have had with the food items you have received both in your room and in the Pumphouse. I will inform our executive chef about them. To answer your question about the bed, all of our beds are set up in this manner however at the convenience and preference of our guests, we are always ready to accommodate. I have updated your profile notes to reflect this preference for you at our property. Thank you again for sharing your experience, and we hope your next visit will be as pleasant. Sincerely, Nicolas Tran

Chris N. Couples - 10/01/2019 AccorHotels certified review
« Brilliant customer service and location »

Location was convenient and so handy to many sights and city centre. The customer service was brilliant, efficient, friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We apologise for the service challenges you encountered whilst you were our guest. Please rest assured your feedback has allowed us to review our operations and training program, as we strive to deliver the best possible experience for all of our guests. We hope we are able to welcome you back again in the future. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Anne Couples - 10/01/2019 AccorHotels certified review
« Relaxing two night break »

Excellent - check in allowed slightly earlier than check in time, which was appreciated. Staff friendly and helpful. Breakfast very tasty and plentiful. Room very comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Louise Friends - 10/01/2019 AccorHotels certified review
« Friendly staff, comfortable accommodations »

Staff were friendly and helpful Room was clean and comfortable Did have a few problems with the wifi and TV but didnt effect the stay Would stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Louise, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Winthrop8 Solo travel - 10/01/2019 TripAdvisor review
« Modern Facilities and Cosy »

Amazing hotel. The room is modern and Cosy. My first time to stay here and will definitely come back. I can't find any fault in the room. Spotless.Only to improve the customer service aspect at the front desk. It lacks the warmth in welcoming guest.Great breakfast. Need to improve how they prepare the bacon. Wide selection and great taste.One of my favourite now among Accor hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Winthrop8 Thank you for choosing to stay with us at Novotel Sydney Darling Square and for taking the time to provide us your feedback. Wonderful to see you had such a great stay and I'll be sure to share your comments with the team so we improve our service. Look forward to welcoming you back again soon. Regards Jeremy Johnston Executive Assistant Manager

Alana P. Business - 09/01/2019 AccorHotels certified review
« Excellent »

Couldn’t fault it. Extremely close to the ICC where I needed to be, staff very accommodating, reasonable rate and the room very clean. Will be back again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alana, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Anonymous Friends - 09/01/2019 AccorHotels certified review
« Very Good »

Nice clean hotel in good spot. Staff friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear Rachel, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Lin Couples - 09/01/2019 AccorHotels certified review
« 小巧精緻 »

Neat and lovely new room. Healthy breakfast and friendly staffs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear C., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap 优森 Front Office Supervisor

Catherine Couples - 08/01/2019 AccorHotels certified review
« Fantastic! »

Easy check in and out, lovely staff and a beautiful clean room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Trina, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

C.c. Couples - 08/01/2019 AccorHotels certified review
« Great service. Top location. »

Very friendly anf helpful staffs. House keeping was superb.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. C., We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

April D. Solo - 08/01/2019 AccorHotels certified review
« Great! »

Great staff, great hotel, great location. Just wanted to mention the Front Office Supervisor, I have forgotten the name, William or Wilson? You were amazing, thank you for being very accomodating and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear April, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Morrow Front Office Manager

John Families - 08/01/2019 AccorHotels certified review
« Great service, a modern room and a fantastic location. »

The service from the time I arrived to the time I left was outstanding. Check in was a very pleasant experience and I enjoyed dinner in the pump house so much that I went back for lunch the next day despite the significant number of other restaurants in the area that I could have gone to instead.

Our hotel has responded to the review
Our hotel has responded to the review

Dear John, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

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