Hotel - Novotel Sydney Darling Square
Novotel Hotel Novotel Hotel

Novotel Sydney Darling Square Hotel

4.0/5 83 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SYD KINGSFORD SMITH
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 230 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • TV with on-screen billing info
    • Radio in room
    • WiFi in your room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Pay per view channel(s)
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

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4.1/5 AccorHotels Rating 7,892 reviews

Our guest reviews for Novotel Sydney Darling Square

100% genuine reviews from our guests

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tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 83 reviews
JimmyGeelong Family - 16/07/2018 TripAdvisor review
« Refurbished and Well Positioned »

Returned to this hotel after a long absence as it had become very tired. Rooms are now very comfortable and modern. Bathrooms well lit clean and functional. Positioned perfectly to access all the harbour activities and only ten walk to the CBD. Located next to the Pumphouse for some traditional pub fare or there are plenty of other eating options within minutes walk.

Bill Business - 13/07/2018 AccorHotels certified review
« Always a pleasure »

From the moment you get there til the moment you check - you feel welcome

Anonymous Business - 12/07/2018 AccorHotels certified review
« Quiet hotel of predictable quality in excellent location »

The usual Novotel thing. Comfortable bed, decent room size, helpful but unobtrusive staffing, good amenity. This hotel is very well located for Sydney CBD as well as for Darling Harbour, Cockel Bay, and Chinatown. I walked everywhere.

Susan G. Business - 12/07/2018 AccorHotels certified review
« Friendly courteous staff. »

I stayed 3 nights. From check in to check out everyone was friendly and helpful. The upgrades to the interior are lovely. Could I suggest that for guests staying for a few nights there needs to be more drawer space so that we can unpack?

Heidi V. Couples - 12/07/2018 AccorHotels certified review
« Wonderful stay »

From the beginning of our stay we were welcomed so warmly by the wonderful Kevin at reception. We were thrilled to receive an upgrade and were so happy with our room and service we stayed another night. Novotel you exceeded our expectations and treated us so well. Great location and beautiful rooms with a wonderful view.

Lee W. Families - 12/07/2018 AccorHotels certified review

We never checked in on this date. We stayed the 8-10 July (which was a great stay!). We have been charged for this night, but never stayed.

Steven S. Couples - 12/07/2018 AccorHotels certified review
« Great service and breakfast »

Lovely clean and great service Parking was too expensive

Erika F. Couples - 11/07/2018 AccorHotels certified review
« Okay but unlikely to stay again without valet parking »

Receptionist very short and unhelpful, manager very good customer service and very helpful. The room size, amenities and cleanliness as expected. Very happy with the view of the Chinese gardens. Room service menu very limited after 10pm non of the normal late night snacks you’d expect BLT, toastie, sandwiches fries etc. The indoor pool was nice and was clean. Breakfast staff helpful, table nicely situated, variety of food was okay but the omelette was over cooked. The pump house was dirty and complementary drinks were very limited in choice. The major downfall of the hotel is the lack of parking (the manager very kindly helped us out with a parking space at the front of the hotel) but we’re unlikey to stay here again as the onsite parking is a lottery. There should be valet parking making use of the parking that the Sofitel and Novotel darling harbour use, I’m sure customers valuing the valet parking would not mind the wait.

Hilary M. Couples - 11/07/2018 AccorHotels certified review
« Great location, clean, and friendly staff »

The hotel was very clean and room was a great size. The only thing that I would’ve like would be parking included in the price of the room

Rebecca Families - 11/07/2018 AccorHotels certified review
« One of the best hotel experiences I have had! »

This really was one of the best hotel experiences I have ever had! Great value breakfast, amazing bed and pillows and awesome location!

Louie V. Families - 11/07/2018 AccorHotels certified review
« Very satisfying most enjoyable. »

From the moment we walked in we felt like we were greeted by old friends. My daughter is still talking about her new friend Blake. He is a true professional and a credit to your hotel. We stayed at the Rocks last year 1100 a night. They could do with a lesson from your entire night staff on making people feel welcome and special. Absolutely fantastic time. Blake helped with maps info on where to go. Even printed paper work for me to help find my way around. Spoilt my daughter with a couple of toys. Just a really great experience. Very nice nice time for my family. We will be back soon.

Su… Families - 11/07/2018 AccorHotels certified review
« We were extremely satisfied. »

We had a lovely time. We enjoyed the room and loved the pool.

Anonymous Families - 10/07/2018 AccorHotels certified review
« Outstanding »

The staff were friendly and went out of their way to make our stay enjoyable. The breakfast buffet was fresh and delicious. I’d suggest offering small China teapots for guests to make their own tea as the mugs were small and one teabag could easily make more cups

Business - 10/07/2018 TripAdvisor review
« Sydney Stay »

Great location and the best friendly staff around. Highly recommend staying in this hotel. Room was well appointed and comfortable. Plenty of local attractions to see and the local restaurants were exceptional quality and value for money. So many great things in close proximity to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KevinJ Thanks for choosing Novotel Sydney Darling Square for your stay in Sydney and for taking the time to leave us your review. So great to see you had such an amazing stay with us. We look forward to seeing you back again soon. Regards Jeremy Johnston Executive Assistant Manager

Ff Business - 09/07/2018 AccorHotels certified review
« Great Stay »

great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Fabian, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Manuela Santana Duty Manager

A. R. Friends - 09/07/2018 AccorHotels certified review
« Mostly satisfactory but some issues need to be addressed »

I suggest breakfast dishes were served below the Australian Food Safety Standard ie scrambled egg croquettes were warm( not hot enough) also coffee was Luke warm. The mushrooms were marked saluted mushrooms should this have been sautéed. We left our luggage at the desk for the day when we checked out but when we returned to collect it staff couldn't find it it had been put upstairs in a room and when it was located and returned to us two items were missing, staff did find the missing items but as we had arranged a air porter bus ( which was waiting outside for us ) it was a hiccup we didn't need. We found the staff were overall pleasant and mostly efficient.

Anonymous Couples - 09/07/2018 AccorHotels certified review
« Relaxing »

I enjoyed the pool. Great buffet breakfast. Close to China town and attractions.

Vikas S. J. Business - 09/07/2018 AccorHotels certified review
« Cool »

was very good

Steve Couples - 09/07/2018 AccorHotels certified review
« Excellent. Better than my last stay at this hotel. »

Everything was great. Room refurbishment excellent.

Holly Couples - 09/07/2018 AccorHotels certified review
« Clean newly refurbished rooms and very friendly staff. Great location! »

We had a great stay. The bed was very comfy and the room was very modern. Close to everything. Even got a surprise bottle of wine for my husbands birthday which was very special.

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