Novotel Sydney Darling Square Hotel 4 stars

TripAdvisor rating 4.0/5 276 reviews
Novotel Sydney Darling Square
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+ 22 Services
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Room 1

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Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV, minibar

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITH
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000
darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Contact email

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :   LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Currently, close to our hotel

The Powerhouse Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 367 m

Sydney International Boat Show

From 01/08/2019 to 05/08/2019

At 461 m

The Australian National Maritime Museum, Sydney, visit

From 01/01/2010 to 31/12/2019

At 904 m

Pacific Gallery, Sydney, visit

From 01/01/2012 to 31/12/2019

At 1.6 km

The National 2019

From 30/03/2019 to 21/07/2019

At 1.6 km

Visit the Art Gallery of New South Wales

From 01/01/2011 to 31/12/2019

At 1.6 km

Sculpture by the Sea

From 24/10/2019 to 10/11/2019

At 7 km

Colorfest Sydney

From 31/08/2019 to 31/08/2019

At 18 km

Ecotourism at Tree Top Adventure Park Sydney, leisure

From 01/01/2019 to 31/12/2019

At 32 km

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Standard 2 Single Bed Room

  • Max. number of persons: ‌2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Standard King Room

  • Max. number of persons: ‌3
  • Area: From 24
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Deluxe King Room

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior King Room

  • Max. number of persons: ‌3
  • Area: From 26
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Iron(...)

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

The Pumphouse restaurant and bar is a 110 year old heritage listed building. The open and inviting verandah brings the outside in. Offers a fresh and diverse menu.

Lunch

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

PIER ST. GRILL

Type of cuisine: Italian

Positioned on the ground floor, Pier St. Grill is open for breakfast 7 days a week serving delicious hot and cold buffet breakfast selections. Pier St. Grill serves up premium cuts of prime Australian meat alongside the freshest sustainable seafood.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Photo non contractuelle / Strictly non binding

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 186 m²

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

10,421 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

276 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

An experience I cannot discribe with words :(

TripAdvisor rating 4.0/5

Roving42636781542 Family - 16/07/2019 TripAdvisor review

I have stayed at the Novotel Sydney Darling Square for three nights and I have to say our stay there was not a very enjoyable one, in fact, we felt discriminated most of the times. I have emailed your hotel beforehand to seek your help to store my luggage while I travel around Australia after my exchange program in Wollongong. I was instantly greeted with your staff (two of them) upon arrival with looks of discrimination and disdain on 26 June morning. To be honest, that was really hurtful. When I approached your concierge and told them I have contacted the hotel beforehand to store our luggage, they have unsubtly rejected me with an annoyed tone. Only upon telling them that I have a reservation, they then unwilling accepted my request. And on 2nd July's night, I have returned back to your hotel for my stay. Thankfully, I was greeted by a friendly staff for the first time in your hotel and got my room key seamlessly and later that night, I was served by another friendly staff at the concierge when I'm there to request for toothbrushes. I thought that I can put the hiccup behind me and enjoy my stay but to my surprise, I was greeted by another staff of yours who once again gave me looks of discrimination and disdain when I've approached the concierge the day before we leave when we went to enquiry about the minibar in my room. If your staff cannot be friendly to people of all gender, race, and religion, then why are they working in a hotel that is directly next to Chinatown? As an Accor member, I was very disappointed with the service I got. I don't expect your hotel to have very good facilities or big, spacious rooms but the very least, I want to feel respected by your staff when I pay for my accommodation but on my short trip, 3 out of the 6 staff who served me were not only rude and disrespectful but they have also given me a very bad mood (I felt like I am not worthy to stay at your hotel) after talking to them.

Great three day stay

Customer review rating 4.2/5

Pam W. Families - 10/07/2019 AccorHotels certified review

No complaints except I don't like the doona on the bed without another sheet under it. Forever altering air conditioning during night. Found doona too heavy and I always like sheet over me.

awesome

Customer review rating 4.2/5

Karen R. Families - 10/07/2019 AccorHotels certified review

The staff were friendly and very helpful, my grand daughter sprained her ankle before we arrived and the staff on duty were very compassionate & caring woud highly recommend your hotel to others.

Satisfied

Customer review rating 4.2/5

Sanjay B. Couples - 10/07/2019 AccorHotels certified review

Good hotel in an extremely good location. We had booked a room which included daily breakfast & paid for it online, however Unfortunately the hotel refused us breakfast saying it wasn't included in the booking and we could buy it with cash payment. We showed them the booking & confirmation email, and were allowed to eat breakfast after a fair amount of communication between us & the management/ the booking agent. Rather unfortunate, could have been avoided if our booking details were crosschecked & verified beforehand. The room service, cleaning & location is excellent. We both had a bad stomach one day immediately after breakfast, maybe the management should look into their food service standards as well. Overall a satisfactory stay.

Great location for all the good things in Sydney

Customer review rating 4.2/5

Bev Business - 10/07/2019 AccorHotels certified review

Clean, friendly, great service

We were updated and we enjoyed our room and service from staff. Room very nice and clean

Customer review rating 4.2/5

Louise S. Couples - 10/07/2019 AccorHotels certified review

as above

Customer review rating 4.2/5

Tina P. Families - 10/07/2019 AccorHotels certified review

The rooms were very comfortable, modern & relaxing. The staff were very helpful & attentive & knowledgeable . It felt like a mini retreat in the midst of the city.

golden anniversary stay

TripAdvisor rating 4.0/5

buddyg751 Family - 10/07/2019 TripAdvisor review

Our stay way very enjoyable and staff exceptionally kind and helpful. The acknowledgement of our golden wedding anniversary by staff and management with the small gift very much appreciated.The location was very suitable to our needs. If any criticism it would be the breakfast being not hot enough for our liking. The hash browns being exceptionally brittle. The freshly cooked eggs were great

Thank you for choosing to celebrate your recent anniversary with us, buddyg751. We are delighted you enjoyed the recognition from our team, and will be sure to share your additional feedback concerning service opportunities with our team. Regards Scott

Great location for Access to City and Darling Harbour

Customer review rating 4.2/5

Marion Couples - 09/07/2019 AccorHotels certified review

Great location for Access to City and Darling Harbour . Nice breakfast. Modern rooms. Enjoyed our stay.

Great location

Customer review rating 4.2/5

Sarah Couples - 09/07/2019 AccorHotels certified review

Lovely room and service for our breakfast was amazing from the lady in the restaurant. Our greeting when we arrived was not very friendly, she was a tall French lady. Very helpful staff when we enquired about restaurants and taxis

Great Location Helpful & Friendly Staff Comfy Room

Customer review rating 4.2/5

Lizh Couples - 09/07/2019 AccorHotels certified review

This was the first time we have stayed at the Novotel Sydney Darling Square. We thoroughly enjoyed the experience. So much so that we have rebooked for 4 nights in August - so that's a good sign. The hotel is very handy to all the things we were interested to see and do. Plus we were travelling by public transport so the fact that we could catch the train to Central, effortlessly connect with the Light Rail and then walk a short way to the hotel was fantastic. We also love the restaurant scene in Surry Hills so it was an energetic but reasonably flat walk to Single O, Paramount, Nomad, etc - some of our favourite haunts. We checked out both the pool and the fitness centre and they were great.

Comfortable

Customer review rating 4.2/5

Simon G. Couples - 09/07/2019 AccorHotels certified review

Comfortable, convenient and very clean

Great service and facilities

Customer review rating 4.2/5

David Couples - 09/07/2019 AccorHotels certified review

Very accomodating

Easy, pleasurable and comfortable

Customer review rating 4.2/5

Erin Couples - 08/07/2019 AccorHotels certified review

We had a very short stay here but the beds were comfortable, the staff friendly, room clean and overall experience lovely.

Cozy hotel, trendy rooms

Customer review rating 4.2/5

Sam Solo - 08/07/2019 AccorHotels certified review

The hotel has been beautifully renovated, the service is good and the breakfast is actually very good. Love the little things that you can order a la carte. Rooms are stylish and the view to the modern Darling Harbour is chic.

Great location, great service

Customer review rating 4.2/5

Mr H. Families - 08/07/2019 AccorHotels certified review

Only stayed a night. Front desk staff were friendly, efficient and helpful. Room was comfortable.

Personalised care

Customer review rating 4.2/5

Anonymous Families - 07/07/2019 AccorHotels certified review

Staff went to great lengths to care for us well

Dear Sandra, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I am so glad to hear that you had a great stay thanks to our team members and the excellent service and care they provided during your time with us. I hope that you will visit us in the near future for any of your celebrations. Thank you again for your loyalty and sharing your experience, we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Duty Manager

comfortable and of the quality expected from an accor hotel

Customer review rating 4.2/5

Judith Business - 07/07/2019 AccorHotels certified review

comfortable bed and room and bathroom. breakfast a good experience and having the paper to read on awaking great

Average

Customer review rating 4.2/5

Anonymous Business - 07/07/2019 AccorHotels certified review

Overall experience was good, although the service requires more attention. I had to collect laundry from the reception and room service required multiple calls

Dear Hari S., Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Katherine Villena

Hotel fine not happy about no valet parking

Customer review rating 4.2/5

Aldo P. Couples - 07/07/2019 AccorHotels certified review

Hotel was fine. Staff were good.

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