Hotel - Novotel Sydney Darling Square
Novotel Hotel Novotel Hotel

Novotel Sydney Darling Square Hotel

4.0/5 211 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SYD KINGSFORD SMITH
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 230 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 9,372 reviews

Our guest reviews for Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 211 reviews
Gaurav S. Couples - 17/02/2019 AccorHotels certified review
« Mr Gaurav »

Great

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gaurav, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Michael A. Couples - 17/02/2019 AccorHotels certified review
« A very nice place to stay »

Clean room freindly, helpful staff,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Wayne Couples - 17/02/2019 AccorHotels certified review
« staff were great, room fantastic and great location »

The hotel is close to public transport and Darling Harbour full of restaurants. The staff were great at the front desk and room allocation was prompt. they assisted with umbrella for the rain when we went out. Breakfast each day was great and dinner on the night was fantastic. Staff were well informed and happy to assist. The rooms were clean and very modern. Front of building was undergoing renovations, but really not an issue.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wayne, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Rtna Families - 17/02/2019 AccorHotels certified review
« Overall ok »

Overall ok, but in the weekend night a little bit noisy.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ratna, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Kylie Couples - 17/02/2019 AccorHotels certified review

Loved our night away room was nice and clean location was great and the service was great aswell

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kylie, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Anonymous Families - 17/02/2019 AccorHotels certified review
« Nice stay, Excellent location, Polite Staff »

The design of the hotel is one of the best for Novotel (only Novotel/Ibis Styles in Yongsan, Seoul, Korea can beat it). Staffs are polite, except one who speaks rather flatly. I must especially commend one of the staffs - unfortunately I did not take notice of his name, but he is of East Asian descent (Chinese/Korean/Japanese/Vietnamese). I thank him for his helpfulness, and go through great length to help us. This is the staff who handled my check-in on 09 Feb 2019, at around 6PM-8PM.

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Anne Families - 16/02/2019 AccorHotels certified review
« Confortable great »

Great experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear Corre, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Anonymous Couples - 16/02/2019 AccorHotels certified review
« Good short stay »

Stay was fine will stay again once external building works complete

Our hotel has responded to the review
Our hotel has responded to the review

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Jeff B. Couples - 16/02/2019 AccorHotels certified review
« First time stay at Darling Square Novotel »

Our stay was most pleasant and lived up to the high standards set by Accor. Lovely room on L6 with stunning views out across the magical Chinese Gardens to Darling Harbour. The restaurant was spacious, light filled and comfortable. The food for breakfast and dinner was very good. Staff were efficient, helpful and friendly. Parking was at nearby Wilson station which was a quick walk from the hotel. We would definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

K Business - 16/02/2019 AccorHotels certified review
« Disappointed »

We asked for a room away from The elevators, the receptionist checked and said our room was a few doors down which we agreed was fine. We were given room 521 - directly opposite the elevators. The breakfast was extremely disappointing, besides the staff. The eggs tasted off, the toast was stale and the options were not worth $32 each. I am a previous employee of Novotel and chose this hotel due to my experience with the company - it is extremely disappointing to have had a bad experience when the moment we walked in the door and I felt too embarrassed to ask for a room change, after the man at reception had lied to us and was probably laughing as we walked to our room.

Anonymous Couples - 15/02/2019 AccorHotels certified review
« Beautiful room but hotel civil works and road noise wrecked it »

Staff were nice. Room was beautiful. Very very nice. Comfortable - great air conditioning, bathroom and bedding. Hotel refurbishments ruined our morning. We were informed Works would commence after 11am but they started early - about 8. Only chance in months for a sleep in and awoken by jack hammering and drilling below us. Secrets ting and makes for a very cranky start to the day. If I had of known on the booking site - I would have stayed elsewhere.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs F., Thank you for taking the time to tell us about your experience at the Novotel Sydney Darling Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm sorry that the current refurbishment happening at the hotel has affected your stay in such a way. I will follow up with our management team in charge of the construction work and hours. I thank you and appreciate your feedback and once the porte cochere upgrade is completed I hope that you will come back and enjoy our property. I have updated you profile notes with your feedback, feel free to contact us on for you next booking. Sincerely, Nicolas

Alan L. F. Business - 15/02/2019 AccorHotels certified review
« vice- chairman »

excellent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alan, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Gordon G. Solo - 15/02/2019 AccorHotels certified review
« Gordon G. »

Room well appointed and comfortable, breakfast of high standard but most of all the team, all of whom were wonderful - professional, efficient, kind, courteous and welcoming. They are a credit to you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Gordon, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Linda K. Couples - 15/02/2019 AccorHotels certified review
« Fabulous »

Loved everything about this hotel, location, clean, comfortable, friendly, welcoming, quiet, great views and awesome staff members. All staff members were great but we got to know Melissa a bit better, she was awesome. Breakfast lacks variety but there are plenty of other Accor hotels in the area where you can get a good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Linda, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Melissa. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Ann Solo - 14/02/2019 AccorHotels certified review
« Very good, with maybe just one exception. »

The stay was great. Room was clean and well kept. Good location and view from the 8th floor over the Japanese Gardens was lovely. Only reason I have not given a 10 is that the mini bar was not replenished on the second day and I was longing for a soft drink late on the second night but everything was closed.

Mike Business - 14/02/2019 AccorHotels certified review
« Tidy hotel »

Nice location - good service

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

R.c.. Couples - 14/02/2019 AccorHotels certified review
« Pleasant stay with efficient services. »

Friendly reception staff especially Mr Wilson Yap, clean room, comfy bed and properly cleaned bathroom daily. However non availabilty of complimentary daily bottled water was greatly missed especially during the hot spells. Also the coffee machine at breakfast gave guests much frustration as operating it was a complete bewilderment. Suggest to have coffee pots for guests who are all thumbs with coffee machines.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chow Kwan, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Wilson. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mitchell Morrow Front Office Manager

Simon B. Business - 13/02/2019 AccorHotels certified review
« A Right Decision To Come Back To The Novotel Sydney Darling Square! »

We used to stay and run our events at the Novotel Rockford as it was called prior to the renovations - however the noise disruption meant we had to find somewhere more suitable. Unfortunately, our alternative venue nearby didn't provide the standard of care and attention that they should have so we chose to come back to the "new" Novotel Darling Square ... and we weren't disappointed! We have just finished running our first "post renovation" two-day event here ... and it was brilliant! All the staff, from the front desk, through the restaurant and the coffee shop in the foyer, through the conference and events department and including the "housekeeping fairies" who quietly just come in and make things perfect again when we're not there ... were outstanding! Chris, who looked after our two day event deserves special mention for going above and beyond! Nothing was too much trouble and he anticipated our every need and want, so much so that not only did we notice, but our attendees noticed how attentive and helpful he was without being obtrusive. So, thank you Chris! The function room was fantastic - light, bright, and with an interactive electronic screen you can "draw" on ... and the perfect temperature! So many venues often don't seem to be able to get the temperature of the room right! The food was perfect and plentiful ... the profiteroles were a favourite with our attendees! So, thank you to everybody at the Novotel Sydney Darling Square ... we throughly enjoyed our stay and our event ran like clockwork so we will definitely be back!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Simon, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Anonymous Couples - 13/02/2019 AccorHotels certified review
« I liked my stay at the hote »

The room was clean & comfortable. Registration staff were welcoming and accommodating Breakfast staff was helpful

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

Anonymous Business - 13/02/2019 AccorHotels certified review
« Easy and smooth »

Simple, no fuss. Comfortable bed which was is always great.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sean, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wilson Yap Front Office Supervisor

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