Novotel Sydney Darling Square Hotel 4.5 stars

TripAdvisor rating 4.0/5 324 reviews
Novotel Sydney Darling Square
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+ 21 Services
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Room 1

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Hotel extras

  • Free WiFi in all the rooms

  • Close to ICC and public transport

  • Work space, cable TV, minibar

  • Wide choice of beverages, à la carte dining

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • SYD KINGSFORD SMITHPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Novotel Sydney Darling Square

17 Little Pier Street
2000
darling harbour
australia

Tel: +61282174000

Fax: (+61)2/82174085

Contact email

Check-in from 14h00

Check out up to 11h00

  • LITTLE PIER STREET :   LITTLE PIER S ENTERTAINMENT CT

  • By plane

    SYD KINGSFORD SMITH At 8km / 4.97 miles - Shuttle paying

  • By boat

    DARLING HARBOUR At 0.5km / 0.31 miles

  • By boat

    SYDNEY HARBOUR At 1km / 0.31 miles

  • By car

    M4 At 9km / 0.31 miles

  • By car

    PACIFIC HIGHWAY At 3km / 0.31 miles

  • By train

    CENTRAL STATION At 0.5km / 0.31 miles

  • By train

    HARBOURLINK MONORAIL-HAYMARKET At 0.3km / 0.19 miles

  • By train

    METRO LIGHT RAIL At 0.2km / 0.12 miles

  • By train

    TOWNHALL At 0.4km / 0.31 miles

GPS :-33.87747, 151.202709

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

STANDARD ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 24
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

STANDARD ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Superior King Room

  • Max. number of persons: 2
  • Area: From 26
  • Views: Garden side, City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Direct dial telephone

DELUXE ROOM, Chinese Garden View, 1 King Size Bed

  • Max. number of persons: 2
  • Area: From 26
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Nespresso machine(...)

Our restaurants and bars

PUMPHOUSE RESTAURANT & BAR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

The Pumphouse restaurant and bar is a 110 year old heritage listed building. The open and inviting verandah brings the outside in. Offers a fresh and diverse menu.

Lunch

12:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Ps Wine

Photo non contractuelle / Strictly non binding

Ps Wine is a wine bar situated in the heart of Darling Square. Our signature small plate menus boasts flavors from the Mediterranean and Levant, with a rotating list of old and new world wine varietals and house cocktail creations.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 186

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 120 people

Find out more

Our guest reviews for
Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

11,209 reviews

tripadvisor

TripAdvisor Rating 4.0/5

324 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Modern and Clean

Customer review rating 4.2/5

Kate Business - 13/11/2019 Confirmed reviews AccorHotels

The room was clean and modern. The restaurant and the coffee was very good. The pillows were very uncomfortable and when they brought me another one it was just as bad.

Dear Kate, Thank you so much for taking the time to respond to our guest survey on your recent stay with us at Novotel Sydney Darling Square . I am thrilled to read your comments and appreciate you sharing with us your great experience. I will be sure to share your wonderful feedback with the team. It is our pleasure to welcome regular guests back to the hotel and I hope we can see you again soon!. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

The hotel is in a great location and the rooms are small but nice.

Customer review rating 4.2/5

Nadia Families - 13/11/2019 Confirmed reviews AccorHotels

The receptionist wasn't fantastic and gave us terrible directions to the car park. It became very stressful driving in circles around Sydney and took over half an hour to finally find it.

Dear Nadia, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. My sincere apologies that the directions to the car park were not explained correctly resulting in the delay in finding the parking. rest assured I'll follow up with the relevant team member to ensure the process can be streamlined. Please do let me know in case of any clarifications or queries and I hope we have the opportunity to serve you better in the future. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Novotel Darling Square

TripAdvisor rating 4.0/5

Climber67109251097 Solo travel - 13/11/2019 TripAdvisor review

Location and quality of hotel very good. Standard of cleaning excellent. Reception staff could be more conversant with local knowledge. eg: directing us to a very expensive 7/11 Store when a Coles Supermarket was very close; Knowledge of local transport options leaving us to have to research elsewhere.

Dear Climber67109251097, Thank you for sharing feedback on your experience. Your comments will be shared with our team to help us continue providing the very best service to our guests. Regards Scott

Great Location and staff

Customer review rating 4.2/5

Jill Business - 12/11/2019 Confirmed reviews AccorHotels

Check in on Tuesday 5th November afternoon with staff was excellent, greeting was very welcoming and I was given great general orientation of the hotel and its facilities. My room was very comfortable, although I noted that the room aircon was not working after a couple of hours, so once I asked the reception staff they sent someone straight up to check it out and and it was sorted out very quickly.

Dear Jill, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is a pleasure to hear such amazing feedback from our team members, I am myself impressed about their courtesy and efficiency. I am glad that the issue you have with your air conditioning was quickly sorted for you. Thank you again for sharing your amazing experience and for your support, we hope your next visit will be just as pleasant. Sincerely, Nicolas Assistant Manager

Great place for too only

Customer review rating 4.2/5

Michael Families - 12/11/2019 Confirmed reviews AccorHotels

Rooms are great but not much else to do in the hotel

Dear Michael, Thank you so much for taking the time to respond to our guest survey on your recent stay with us at Novotel Sydney Darling Square . We are located in the heart of the vibrant Darling Square Precinct with close proximity to Darling Harbour which includes restaurants, cafe's and the other attractions. Furthermore, We do have three dining outlets in the hotel including the iconic Pumphouse Bar & Grill. With the addition of the pool and the gym facilities we try to ensure our guests have a relaxing time with us. Please feel free to ask any of our friendly reception team on your next visit with us and we can certainly recommend attractions and events happening close to the hotel. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Satisfying

Customer review rating 4.2/5

Richard Business - 12/11/2019 Confirmed reviews AccorHotels

I think the view was disappointing for a city view, other than this the room was clean and satisfied my needs..

Dear Richard, Thank you very much for responding to our guest survey regarding your recent stay with us at Novotel Sydney Darling Square. I very much appreciate you taking the time to share your experience and I am thrilled to see it was a great stay. In regards to the experience, I am disappointed to hear that you did not like the city views from our hotel. We do have other room categories on certain higher floors with city and partial darling square views. Please do let me know if you would like to experience the other room categories on your next stay with us. I hope we have the opportunity to welcome you back in the future and if I can be of any assistance please let me know Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

great

Customer review rating 4.2/5

Peter D. Couples - 12/11/2019 Confirmed reviews AccorHotels

had a great time , hotel is in a great location and the staff were awesome ,

Dear Peter, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is a pleasure to hear that you had a great time at the hotel. I am always happy to hear that our team members have made you feel welcomed and comfortable during your stay. We certainly look forward to your next visit at our property. Thank you again for sharing your experience and for your support, Sincerely, Nicolas Assistant Manager

Just what we wanted.

Customer review rating 4.2/5

Philip L. Couples - 12/11/2019 Confirmed reviews AccorHotels

Very good experience. Staff was attentive, friendly, competent. Room was just what we hoped for.

Dear Philip, Thank you for responding to our guest survey and for taking the time to provide us with your feedback on your experience. I am so pleased to hear it was a good stay and I will share your kind words with our team. I look forward to having the opportunity to welcome you back in the future! Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Amazing

Customer review rating 4.2/5

Sally Families - 12/11/2019 Confirmed reviews AccorHotels

Great stay with my daughter. My favourite place to stay innsyd.

Dear Sally, Thank you very much for responding to our guest survey regarding your recent stay with us at Novotel Sydney Darling Square. I very much appreciate you taking the time to share your experience and I am thrilled to see it was a great stay. Moreover I am very glad to know that your daughter and yourself enjoyed this stay in particular. I hope we have the opportunity to welcome you back in the future and if I can be of any assistance please let me know. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Great business stopover

Customer review rating 4.2/5

James Business - 11/11/2019 Confirmed reviews AccorHotels

Comfy bed with great service. Only downside is lack of seating at the bar. Bar has good range of drinks but limited seating. Breakfast was excellent.

Dear James, Thank you so much for taking the time to respond to our guest survey on your recent stay with us at Novotel Sydney Darling Square . I am so pleased that you enjoyed your experience at Novotel Sydney Darling Square. Moreover we are in the middle of replacing our furniture in the lobby bar to ensure more seating is available. We hope to welcome you back soon at the Novotel Sydney Darling Square and Please feel free to contact me in case of any clarifications or queries. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Satisfied

Customer review rating 4.2/5

Sumit M. Business - 11/11/2019 Confirmed reviews AccorHotels

The welcome drink along with Food was very good - the breakfast was not good & did not had much options .

Dear Sumit, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. I am disappointed to hear that you did not enjoy our offerings at our breakfast buffet. I have personally forwarded your feedback to our Food & Beverage Manager. If there are any specific concerns regarding the buffet or our offerings, Please feel free to reach out to me at an… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Not as comfortable as previous stays

Customer review rating 4.2/5

Amie Business - 11/11/2019 Confirmed reviews AccorHotels

I was disappointed compared to previous stays, small details in the standard of room, no robe, no Nespresso machine, no internet tv such as Netflix or Stan, all when staying frequently for business (I stay at the Novotel every 2-3 months when I travel to Sydney) these things make for a much pleasant stay- shame they took these out of room offering

Dear Aimee, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. In regards to the amenities in the room, We do offer Netflix on the Smart Televisions in all of our rooms however there needs to be a quick update done prior to the guest using it. Please feel free to ask of any of our friendly team at reception to assist you with the same on your next visit with us. Furthermore, I can see that prior to this stay you had stayed in our deluxe rooms multiple times. The amenities mentioned by yourself i.e. The Nespresso machine amongst other amenities come by default in our deluxe rooms however some of these are available on demand in the other room categories as well. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Enjoyable stay in a boutique environment.

Customer review rating 4.2/5

Lee Business - 11/11/2019 Confirmed reviews AccorHotels

Friendly and comfortable and in a great precinct.

Dear Lee, Thank you very much for responding to our guest survey regarding your recent stay with us at Novotel Sydney Darling Square. I very much appreciate you taking the time to share your experience especially regarding the vibrant Darling Square precinct and I am thrilled to see it was a great stay. I hope we have the opportunity to welcome you back in the future and if I can be of any assistance please let me know Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Just Perfect

Customer review rating 4.2/5

Julie Couples - 10/11/2019 Confirmed reviews AccorHotels

We were on our honeymoon and when we arrived we had been giving an upgrade and later that afternoon I had a knock on the door and there was a bottle of bubbles and some dessert and a lovely card from Krystal and Novotel Darling Harbour.

Great

Customer review rating 4.2/5

Anonymous Couples - 10/11/2019 Confirmed reviews AccorHotels

Great

Hidden gem

Customer review rating 4.2/5

Judith R. Couples - 10/11/2019 Confirmed reviews AccorHotels

The Novotel Sydney Darling Square was a hotel that had not previously crossed our radar but we enjoyed our short stay very much. It was wonderful to have a patch of calm green space adjacent to the vibrant city and the many local eateries.

Dear Judith, Thank you very much for responding to our guest survey regarding your recent stay with us at Novotel Sydney Darling Square. I very much appreciate you taking the time to share your experience and I am thrilled to see it was a great stay. We are located in the heart of the Darling Square precinct and I am glad you enjoyed the neighbourhood. I hope we have the opportunity to welcome you back in the future and if I can be of any assistance please let me know . Sincerely, Anuj Singh Front Office Manager Novotel Sydney Darling Square

Great location, good hotel.

Customer review rating 4.2/5

Anonymous Couples - 10/11/2019 Confirmed reviews AccorHotels

Hassle free. Easy to book and check-in. Accommodation was comfortable. Breakfast was excellent.

Dear Angela, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback from our guests and loyal members. I am really happy to hear that you had such a comfortable and seamless experience during your visit. I'll be sure to pass on your kind comments about our breakfast team and their service! Thank you again for sharing your experience and your support, we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Assistant Manager

Very helpful and courteous

Customer review rating 4.2/5

Russell P. Couples - 10/11/2019 Confirmed reviews AccorHotels

Nothing was a bother for anybody in the motel

From check-in, all the way to check-out everything was great.

Customer review rating 4.2/5

Anonymous Couples - 10/11/2019 Confirmed reviews AccorHotels

Hotel was clean, professional and went out of their way to do anything at all to help with anything we asked.

Relaxing

Customer review rating 4.2/5

Shane H. Business - 09/11/2019 Confirmed reviews AccorHotels

Had nice quiet stay. Staff are friendly particularly bar staff. close to lots of restaurants and easy walk to things to do and see. Close to markets and China town. Good time had. Would definitely stay here again.

Dear Shane, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. I am glad to hear that your stay at the hotel was relaxing and comfortable. I will be sure to share your kind words about our bar team members to their department manager so that they can congratulate them for their efforts. We certainly look forward to your next visit in a couple of weeks time and hope you will have an experience just as great as this one. Thank you again for your sharing your experience and for your loyalty, Kind Regards, Nicolas Assistant Manager
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