Hotel - Novotel Sydney Darling Square
Novotel Hotel Novotel Hotel

Novotel Sydney Darling Square Hotel

4.0/5 127 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 11h00

Services and practical information

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Private outdoor parking (Paying)
    • Public outdoor parking (Paying)
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • SYD KINGSFORD SMITH
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Babysitting on request

Catering

  • Breakfast
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
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Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 230 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 7 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Telephone
    • Radio in room
    • WIFI in your room
    • Remote control TV
    • Baby bed
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Iron in room
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 8,349 reviews

Our guest reviews for Novotel Sydney Darling Square

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 127 reviews
Will Business - 17/09/2018 AccorHotels certified review
« Where is the chef? »

Room was fine. Day 1 (Monday) Waited over an hour for dinner with people dining only at 3 tables. Was told the chef wasn't expecting "so many people". The dining room was practically empty. Last day (Thursday) called for after-hours meal at 10:30PM. Was told nothing is available except the cheese platter. Not even a sandwich! Staff were otherwise friendly, but how do you go an entire week without a proper chef in the back?

Janita Couples - 17/09/2018 AccorHotels certified review
« Very welcoming and most helpful we really enjoyed this Hotel great location in Sydney »

We really enjoyed our stay and will definitely be back

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janita, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Anonymous Business - 17/09/2018 AccorHotels certified review
« no room for improvement »

everything was great. The room was wonderfully appointed, clean and inviting. Breakfast excellent, although I dont like the pod coffee system but I can understand why a hotel needs to use it. Didn't see the gym or pool.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alexander, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Alice E. Business - 17/09/2018 AccorHotels certified review
« Amazing »

Room did have a funny smell when I first arrived but that all faded once I stepped into the beautiful shower an hopped into the comfy bed. Concierge was lovely and it was nice and close to the ICC which was the reason for my trip

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alice, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Jacqui Business - 17/09/2018 AccorHotels certified review
« It was very comfortable »

It was efficient and comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jacqueline, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Michael T. Business - 17/09/2018 AccorHotels certified review
« Very good stay apart from Breakfast experience »

Excellent stay and very well received. Only problem was that at breakfast each morning our room number was not noted for the buffet breakfast and we had to pull out our reservation and have a conversation proving that we had paid for it in our reservation which was booked directly with the hotel. Felt like second class citizens that had to prove that we weren't lying.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Iskandar Solo - 17/09/2018 AccorHotels certified review
« Brilliant hotel »

Very welcoming, from the pre-arrival message by Jeremy, and the check-in with Natasha. Absolutely brilliant service throughout the stay. Loved it!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iskandar, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Dale Families - 17/09/2018 AccorHotels certified review
« Weekend getaway »

Rooms are nicely appointed, everything you need. Staff friendly and helpful. Will definitely stay again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dale, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

James Business - 17/09/2018 AccorHotels certified review
« Friendly staff that are happy to please. »

I came to Sydney to visit the International Microscopy Conference at the Darling Harbor conference center. The within walking distance. The staff were happy to store my luggage and were very accommodating and helpful. The room was very clean and modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear James, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Dianne F. Couples - 16/09/2018 AccorHotels certified review
« We were less than satisfied with our stay. »

Check in was good. There a was no top sheet on the bed, only a bottom sheet and doona. Not comfortable. No instructions on the coffee machine or the strength of the pods. Yuk! We were not given our discount on breakfast as an Accor member, on checkout. The staff tried to charge us an upgrade of $40.00, which was already paid a

Wendy P. Couples - 16/09/2018 AccorHotels certified review
« Great&very helpful,.the staff are so polite. »

I LIKE staying there 4 it very central to everything.I CAN get the train up & walk nearly everywhere.MY HUSBAND&I LIKE Coming up to see shows.THE food is fantastic.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Wendy, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Melinda Couples - 16/09/2018 AccorHotels certified review
« Outstanding Service! »

From the moment we arrived we were impressed with the hotel and the staff. From the greeting and well wishes for our anniversary on arrival - to our bottle of bubbles to help celebrate! Thanks for a wonderful stay - we will be back!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Melinda, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Tan L. C. A. Friends - 16/09/2018 AccorHotels certified review
« Clean room and Good location »

Overall quite happy. Managed to checked in early and had a good rest after 8hours flight. The Staff Georgia is a very helpful and pleasant girl.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Li Choo A. Tan, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Maria R. Couples - 16/09/2018 AccorHotels certified review

It was great. The front desk was very helpful and sweet esp after the kind of night we’ve had. Also location was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Brett Couples - 16/09/2018 AccorHotels certified review
« Awsome »

We had a great stay,Your staff are so friendly and accommodating and our upgrade was muchly appreciated. Thank you.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Brett, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

N Business - 15/09/2018 AccorHotels certified review
« Noisy »

3rd floor room right on the main road, traffic noise was bad. Could hear other bathroom’s flushing toilets a lot in the night. Ordered the pesto chicken room service and it was awful. Didn’t taste like chicken. Confusion about breakfast about whether or not it was included - having just been told at check in the night before that it was included. If I hadn’t have said I’m going to get a table anyway the guy would have left me stood there for then 10 minutes it took for him to finally confirm that it was included. The taste of the breakfast was average.

Romo A. R. H. Business - 15/09/2018 AccorHotels certified review
« Pleasant stay »

I had a very warming reception and the staff was able to accommodate my request for an early check-in. Unfortunately my dinner experience was marked by a below standard service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Romo, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Robert D. Business - 15/09/2018 AccorHotels certified review
« Splendid »

Very professional team Nice place to be again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

Couples - 15/09/2018 TripAdvisor review
« Renovation uplifts this hotel »

From the foyer to the renovated rooms, its fresh and modern, congratulations on most tasteful design especially the bathrooms. Nespresso machine a good thought but no milk frother? Also the bar and restaurant have been upgraded, great buffet breakfast. This hotel is handy to the light rail and Darling Hbr.

Our hotel has responded to the review
Our hotel has responded to the review

Dear esmerelda62 Thank you for choosing to stay with us at Novotel Sydney Darling Square and for taking the time to leave your review. Wonderful to read you enjoyed your stay with us. Look forward to welcoming you back again soon. Regards Jeremy Johnston Executive Assistant Manager

Bill W. Business - 14/09/2018 AccorHotels certified review
« August Stay »

This place is always a great place to stay. It is my preferred destination each time in Sydney. I would like to individually recognise the young lady that checked me in. Her welcome, smile and conversation were the best I have come across. Would you ensure this is fed back to her. I'm sorry I didn't get her name!

Our hotel has responded to the review
Our hotel has responded to the review

Dear William, We very much appreciate your comments regarding your stay at the Novotel Sydney Darling Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Valentin Schmitt Guest Experience and Front Office Supervisor

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