Hotel - Novotel Shanghai Atlantis
Novotel Hotel Novotel Hotel

Novotel Shanghai Atlantis Hotel

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4.0/5 878 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Swimming pool
    • Pool
    • Indoor heated pool
  • Breakfast buffet
  • Fitness centre

Services and practical information

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Babysitting on request
  • 100% non-smoking hotel
  • Air Conditioning
  • PUDONG INTERNAL APT
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Gift shop/newspaper shop
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
  • Fitness centre
  • Jacuzzi
  • Babysitting on request

Catering

  • Breakfast buffet
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

  • 303 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • Extra bed in room for child
  • Extra bed in room for adult
  • Crib on request
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Trouser press in room
    • Safe deposit box in room
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • Web TV
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Telephone in bathroom
    • Work desk in all rooms
    • DDI - Direct Dialing In
    • Satellite/cable colour TV
    • Crib on request
    • High speed transmission line
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Jacuzzi
    • Toilets
    • Hair dryer in bathroom
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.3/5 AccorHotels Rating Based on 2,249 reviews

Our guest reviews for Novotel Shanghai Atlantis

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 878 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Dr. S. P. Friends - 10/10/2017
« Great stay as usual! »

The hotel is located near the Metro and a few bus stops from the finacial district in Pudong. The hotel is relaxing and nice.

AccorHotels certified review
Robert Business - 10/10/2017
« MR. ROBERT D. »

I HAD A VERY NICE STAY AS I ALWAYS DO. STAFF HELP AND STAF PERSONALATY VERY GOOD.

AccorHotels certified review
Bilal A. Business - 08/10/2017
« Excellent Experience »

It was excellent stay from entering the hotel till leaving, We booked Two rooms we tried to cancel one room due to my customers absence but they refused due to Booking.com restrictions . Very friendly staff speaking multi language, they trying their best to help you and keep us satisfied, spacious and clean rooms, very good breakfast lots of variety, I really enjoyed thanks for all the staff specially Mrs. Jovanie who makes our stay very special.

AccorHotels certified review
Anonymous Business - 06/10/2017
« Shabby room and restaurant not actually 24h »

A few months ago I stayed at the Novotel Shanghai Atlantis hotel. My previous review gave it 4 out of 5 and mentioned that The Square Restaurant was said to be 24h. Things have since changed unfortunately. I stayed again at this hotel late September, and as my flight landed late, checked in and arrived at the restaurant close to 10pm. The staff were closing the restaurant by then. The manager graciously suggested to either deliver the food to my room (which they did) or accommodate me at the restaurant nonetheless. Kudos to the staff for taking care of my needs, but I was under the impression that the restaurant was 24h according to my conversation with the staff during my last stay in June. The Hainanese chicken rice was similar to last time - just about good enough for the price given it was at a hotel. The room was considerably worse than the one I last stayed at. A rundown of the problems: 1) There was a persistent smell in the room - a stuffiness that did not go away. If you've been in that room for a while you'd probably not notice, but the smell was there. The shower room also smelled faintly of sewer. Not good. 2) The bed was even less comfortable than my last stay. Way too soft and tired. They probably need to replace all the mattresses in the hotel, or better still, to renovate it. 3) Towels were thin and well worn. I'd say some of the towels had a faint stink to it, as if it has been in storage for way too long. On the bright side, the staff were helpful and room rates not expensive for Pudong. I'm not sure whether I'd have the confidence to stay here again, though.

AccorHotels certified review
Anonymous Business - 03/10/2017
« The hotel needs renovation »

It is time to renew the rooms, everything is old

AccorHotels certified review
D.j. Couples - 02/10/2017
« Very good location, friendly staff, so-so food unfortunately. »

Conveniently located in Pudong, however the free phone is not much of a help (erroneous as virtual guide). Friendly, courteous staff, especially this young man with glasses at the breakfast lounge, I believe he's an intern from a town called Huizhou. Amazing view. No cigarettes stench. Bit cold in the room since the thermostat won't kick off when set at 28 centigrades. Good Chinese food, should expand the varieties; however so-so continental breakfast except for the croissants.

AccorHotels certified review
Yashar Business - 02/10/2017
« It was a nice place to stay for a good holiday »

I think everything was ok for a leisure in atlantis except the midnight menu in restaurant which in my opinion could be improve in the future, but it should be mentioned that the quality of foods was so good.

AccorHotels certified review
Clemens E. Business - 25/09/2017
« Solid stay »

Dear Novotel team, again staying with you was enjoyable, also thank you very much for the fruit basket at my room which I always appreciate very much. As a feedback for this stay what to be considered are: 1) buffet at club lounge - at 7 p.m. almost 90% of all food were not available anymore (better to partially fill up earlier) - 2) some towels (bathing and hand towels) had a light cigarette smoking smell - 3) during the evening somehow light cigarette smoke moved into my room (strange phenomenon).

TripAdvisor review
Solo travel - 23/09/2017
« Great Hotel »

Wonderful accommodation! I was on the 31st Floor, and enjoyed the view of the city from my room. The presence of a good restaurants, a fantastic cafe and a adequate bar all combined to make my stay very enjoyable. I also salute the helpful staff who offered support when I needed it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear TripAdvisor user 832winstonj, Warm Greetings from the Novotel Shanghai Atlantis! We would like to thank you for taking the time to share your feedback with us at the Novotel Shanghai Atlantis. We are glad to read that the view from your room, our good restaurant, our fantastic cafe and the helpfulness of our staffs were at par with your expectations. As we strive to provide a superior service experience, the comfort of our guests is always a priority. Thank you again for choosing to stay with us and we look forward for your next visit to our hotel. With best regards, Jovanie Calkee Guest Experience Manager Email: gem1@novotelatlantis.com

AccorHotels certified review
Muhammad O. A. S. Business - 22/09/2017
« Socket for Electric Kettle was out of order »

It was not a good experience, as I had to catch a flight from Shanghai to Dubai at 7:00am and for that purpose woke up at 3:00am and to made myself fresh thought to had coffee but unfortunately the electric socket was out of order.

AccorHotels certified review
Mz Business - 22/09/2017
« great »

great.

AccorHotels certified review
Winston J. Solo - 22/09/2017
« Pleasant Stay »

The facilities at the hotel, including the restaurant, the cafe and the bar, made my stay more than worthwhile. The excellent room, with its fabulous view from the 36th floor, was more than comfortable, and allowed all the beautiful ambience needed for a pleasant stay.

AccorHotels certified review
Ashish G. Business - 21/09/2017

very bad checkin wether late night or in the day, staff did not have clarity, have been staying for many years never had such long waits and unclear staff, also the breakfast on club floor identical for 6 days is row, amazing and almost nothing for the vegitarians during happy hours and same in breakfast, was no where close to novotel standards, although must say the internet speed got better, finally need to issue a taxi warning to guest and see what better can be done for that, taxi wait simply going upto an hour on monday morning, given no nearby public transport seems no point in staying in novotel atlantis again

AccorHotels certified review
Paul F. Business - 21/09/2017
« Great location. »

Very good breakfast.

AccorHotels certified review
Andriy Business - 21/09/2017
« As usually everything okay. »

Frendly personnel. Perfecct second floor restaurant food. Cleanness.

AccorHotels certified review
Einat H. Business - 21/09/2017
« I enjoyed staying at novotel »

Most of the facilities were great . beside 2 things that need to improved:There was no hot water in the shower most of the days, the water were warm but not hot, the water flow was very weak. Order a texi in te morning was a very hard task, In some cases we waited for a texu for over 45 Min.

AccorHotels certified review
Eigil H. Business - 18/09/2017
« Room OK, Internet not usesfull for bussiness »

Standard, noting special.

AccorHotels certified review
Nicolo B. Business - 15/09/2017
« not good »

The Hotel is old, I had to insist to be upgraded, the food is just appalling!

AccorHotels certified review
Mr. J. E. P. Business - 14/09/2017
« Very good »

We've stayed in 1/2 dozen Novotel's now in Europe and now Asia. We've yet to be dissatisfied and know the level and expectations. Cheers. the P.'s

AccorHotels certified review
Ming Business - 13/09/2017
« Feel welcomed »

Good experience

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