Pullman Paris La Défense Hotel 5 stars

TripAdvisor rating 4.5/5 2,272 reviews
Pullman Paris La Défense
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Hotel extras

  • Metro a 5-min walk, direct access to the center of Paris

  • Free breakfast for children, Family Rooms

  • The Quinte & Sens restaurant is recognized as the best restaurant in La Défense

  • A stone's throw from one of Europe's biggest shopping centers, open 7 days a week

  • Private parking garage

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing Nearby
  • Boutiques/shopping
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Hammam
  • Babysitting on request
Business services
  • 13 meeting room(s)

Hotel location

Pullman Paris La Défense

11 Avenue de l'Arche
92400
courbevoie
france

Tel: +33147175000

Fax: (+33)1/47175678

Contact email

Check-in from 14h00

Check out up to 12h00

  • La Défense - Grande Arche :   1 LA DEFENSE

  • LA DEFENSE :   RER A LA DEFENSE

  • FAUBOURG DE L'ARCHE :   Tram - T1 FAUBOURG DE L'ARCHE

  • By plane

    LE BOURGET At 20km / 12.5 miles

  • By plane

    PARIS ORLY At 25.9km / 16.09 miles

  • By plane

    PARIS ROISSY CDG At 30.9km / 19.2 miles

  • By helicopter

    Le Bourget At 20km / 12.5 miles

  • By car

    A14 - A13 At 0.3km / 0.19 miles

  • By car

    A86 At 4km / 2.5 miles

  • By train

    PARIS SAINT LAZARE - LA DEFENSE At 8km / 4.97 miles

GPS :48.894848, 2.23954

Our accommodations

Renovated rooms: Pullman bed, fiber-optic WIFI throughout the hotel, laptop safe, TV with international channels, minibar, 2 free bottles of water, tea and coffee, 24-hour room service, C.O. Bigelow complimentary welcome products and laundry service

CLASSIC ROOM, 1 Queen Size Bed, Magnificent View on La Défense

  • Max. number of persons: x2
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 1 Queen Size Bed, Magnificent View on La Défense

  • Max. number of persons: x3
  • Area: From 27
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Magnificent View on La Défense, High Floor

  • Max. number of persons: x3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

FAMILY ROOM, 2 Connecting Rooms, 1 King Size Bed, 2 Single Size Beds

  • Max. number of persons: x4
  • Area: From 48
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

CLASSIC ROOM, 2 Single Size Beds, Magnificent View on La Défense

  • Max. number of persons: x3
  • Area: From 24
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

SUPERIOR ROOM, 2 Single Size Beds, Magnificent View on La Défense

  • Max. number of persons: x3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 2 Single Size Beds, Magnificent View on La Défense, High Floor

  • Max. number of persons: x3
  • Area: From 27
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

FAMILY SUITE, 1 King Size Bed, 1 Sofa Bed, 180° View, High Floor

  • Max. number of persons: x4
  • Area: From 45
  • Views: City side, Panorama view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

JUNIOR SUITE, 1 King Size Bed, Breathtaking 180° View

  • Max. number of persons: x3
  • Area: From 45
  • Views: City side, Panorama view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

PRESIDENTIAL SUITE, 2 King Size Beds, 180° View, Top Floor

  • Max. number of persons: x5
  • Area: From 100
  • Views: Panorama view *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

QUINTE & SENS

Type of cuisine: French

Inspired cuisine in the heart of La Défense. Whatever you're in the mood for, we have 5 authentic cuisines to help you in that quest for the ultimate taste and awaken the senses. Vibrant, fresh, delicate and simply inspired cuisine.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

QUINTE & SENS

Photo non contractuelle / Strictly non binding

Refreshing champagnes, vintage wines from near and far, spirits and cocktails created by our barman await you in a warm and intimate atmosphere. On warm, sunny days, retreat to our terrace for a bubble of relaxation in the middle of this bustling area.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 13

  • Maximum size: 190 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 150 people

Find out more
Pullman Paris La Défense Meeting Room

Our guest reviews for
Pullman Paris La Défense

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

6,963 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

2,272 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018

Pullman as it should be

TripAdvisor rating 4.5/5

Dreamer45394839437 Family - 21/04/2019 TripAdvisor review

Last weekend we stayed at Pullman La Defense as we ran the marathon de Paris. Family and friends joined. We choose Pullman for a good night rest and amazing breakfast. Upon arrival hotel was very crowded due to casting for models. Only one room out of three was ready and needed to come back later. Upon return the extra bed wqs not yet placed in ghe right room. Staff and manager appoligized and offered us extra reward points. We enjoyed our stay very much with friendly staff, good rooms and wonderfull breakfast. Very much value for money. If we run Paris Marathon again next year, i already know where I am going to stay ... thank you Pullman and staff !

Dear Dreamer45394839437, A big thank you for taking the time to write a review about your experience with us ! We are still sorry for the problems encountered when you arrived at the hotel. However we are glad to read that you enjoyed the help of our staff who did their best to improve your experience with us. We are delighted to read that you had a good stay at Pullman Paris La Defense and you enjoyed your Marathon ! The entire team would love to welcome you again if you come to run the next Paris Marathon ! Sincerely, Audrey Foutrel Guest Experience Manager

Nice conveniently placed hotel

Customer review rating 4.4/5

D N. Business - 18/04/2019 AccorHotels certified review

Nice expérience overall, but sauna was a disappointment.

Very disappointed, the bed was horrible, sunken in the middle and kept seperating, no usb chargers and poor maid service.

Customer review rating 4.4/5

Glenn S. Couples - 17/04/2019 AccorHotels certified review

It was not a good experience. I would not return. The bed was horrible, it was sunken in the middle and kept separating. I expected one king bed not two pushed together. The electrical outlets would not function with the adapter, even the one provided by the hotel. There was no USB charging except off the back of the television. Maid service was terrible, when we left the maid was 3 rooms away, when we returned 5 hours later our room had still not been cleaned. There was no hair dryer in the room. The food was unacceptable for the prices that were paid for this stay. The coffee and water were not replenished.

Customer review rating 4.4/5

Alan F. Families - 16/04/2019 AccorHotels certified review

Excellent stay. Appreciated the upgraded room and welcome drink

Dear Alan F., Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. We are glad to hear that your appriciate your room upgrade and your stay with us. However I am sorry that the breakfast did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope to see you again very soon for your next stay in Paris ! Sincerely, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

My stay was great!

Customer review rating 4.4/5

Orlando Business - 15/04/2019 AccorHotels certified review

My stay at your hotel was great! The staff was most helpful. The chef was cooking up excellent egg dishes every morning and always got my order perfect. The food was great and service was fast at the bar. Overall, it was a wonderful experience.

Dear Orlando, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback our restaurant. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Very Good

Customer review rating 4.4/5

Anonymous Business - 15/04/2019 AccorHotels certified review

Nice pleasant and comfortable

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Very comfortable

Customer review rating 4.4/5

Karen D. Business - 15/04/2019 AccorHotels certified review

The room was perfect temperature and the bed was extremely comfortable. The wifi worked very well and the bathroom was clean and spacious

Dear Karen D., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback our rooms. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Good experience. Lea made it terrific.

Customer review rating 4.4/5

Anonymous Business - 13/04/2019 AccorHotels certified review

Lea at the front desk was extremely helpful and went out of her way to help me with a moto taxi. She got in the phone with the Marcel service to help confirm how it’ was going to work with my luggage and even took pictures for me so I could remember experience.

Dear Guest, Thank you very much for sharing with us your experience in our hotel! We are glad that you had kept an amazing souvenir of your stay in Pullman Paris la Défense. We are proud that you enjoyed the great services that Léa offered you, we would like to thank you for her and indeed we are really happy to work with a team so dedicated to our dear guests. We will be glad to welcome you back again so you could make more memorable memories again! Sincerely, Audrey Foutrel Guest Experience Manager

Very accomodating

Customer review rating 4.4/5

Alex Business - 11/04/2019 AccorHotels certified review

Every time the stay is very warm - nothing is too much trouble for the staff who are so friendly.

Dear Alex, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Service needs a big upgrade

Customer review rating 4.4/5

Anonymous Business - 09/04/2019 AccorHotels certified review

Ordered room service and they kept getting it wrong. touching my food etc. Also anything you asked for staff were like come and get it.. Really unhelpful and just a functional hotel.

Dear Pamela Jane D., Thank you for taking the time to tell us about your experience at Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will talk about your comment to the F&B Director to make sure it doesn't happen again. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Good quality hotel, stupidly expensive food

Customer review rating 4.4/5

Anonymous Business - 09/04/2019 AccorHotels certified review

The staff were excellent, friendly and helpful. The room was comfortable. But the cost of food was hilarious

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. However I am sorry to hear that the P. of our food is expensive, we will make sure to reviews our prices. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Not a 5* experience

Customer review rating 4.4/5

Andrey Business - 08/04/2019 AccorHotels certified review

So after staying in the hotel for a few months and many attempts to fix it through regular feedbacks I decided to write the review here. This hotel is terribly managed and could deserve 3 stars max, just a few things to mention: - many rooms are in terrible condition - blocked sinks, not working air conditioning, poor renovation etc - we spotted mice in the restaurant a few times - staff in the restaurant area and in room service is poorly trained - huge queues to get seated for breakfast - the gym is a joke, whoever designed it must be hating sports -24 hour room service menu is not actually available after 23:00 These are just a few things, Im not mentioning lost items, empty minibar on check in etc The hotel is regularly fully booked as its the only hotel with the road access in La Defense area, so the management probably doesn’t care about maintaining it in the proper order. My advice - stay away unless absolutely necessary, cause the are is difficult for finding a decent accommodation. Hopefully, this feedback will raise awareness and trigger some long overdue actions.

Dear Andrey, First of all, thank you for taking the time to share your experience in Pullman Paris la Défense. We are sad that you prefer to comment on TripAdvisor instead of sharing with us, when our team ask you at your check out. We always ask our valuable guest if everything went well during their stays because we really want to improve our services and equipment if we hear something went not well. We are also surprised that you could only take the negative aspect of your stays as we try our best to upgrade you usually on Deluxe or Suite when we have the availabilities. And we are so glad to thank our loyal guest by upgrading them whenever we can, so we are extremely sorry that we could not satisfy you entirely with whatever we could do to make you feel comfortable. We take carefully note of all your comments and we will work with the directors of each concerned departments to improve everything you have pointed out. The whole team and myself are available to hear and help you if you need any assistance. Sincerely, Audrey Foutrel Guest Experience Manager

One of the best hotel I have ever used!

Customer review rating 4.4/5

Mehdi D. Couples - 04/04/2019 AccorHotels certified review

Everything fantastic. Breakfast : ****** Location : ***** Services : ***** Room : *****

Dear Mehdi D., We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Business stay in clean hotel

Customer review rating 4.4/5

Dylan Business - 04/04/2019 AccorHotels certified review

Nice stay at Pullman. The only inconvenient was the waiting for the elevator due to the high amount of people during these 3days. Other inconvenient was the parking: very expensive and VERY SMALL, high probability to scratch the car

Dear Dylan, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Nice stay

Customer review rating 4.4/5

Jan Business - 04/04/2019 AccorHotels certified review

Very satisfied. The only thing was that i was booking a room incl breakfast and receptionist told me after arrival that brkf is not included which is causing issues for me when expensing the stay with my company

Dear Jan, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Very good service

Customer review rating 4.4/5

Alex Couples - 02/04/2019 AccorHotels certified review

Nice staff, spacious room (got upgraded) - the room was a bit too hot (air con did not seem to work very well)

Dear Alex, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

All round great experience

Customer review rating 4.4/5

Roos Families - 28/03/2019 AccorHotels certified review

Checking was okay; however, it was a bit off putting when you see three people at the checking desk and when I approached one, I was told to go to one of the other two. It is a small thing, but it stuck on my mind as odd. The person that checked me in was extremely lovely, very helpful and upgraded our room for free because we had a three year old. The stay was excellent; everything we needed in the room was pretty much provided and there was enough space in the minibar to store our own items. The slight downer is the minibar and breakfast are pricey, but this is expected of a 5-star hotel. However, there are enough amenities around the hotel to get cheaper breakfast and dinner; which is what we did. The hotel is conveniently placed around public transport and shopping areas La Defense has got to offer; 22mins to Gare du Nord. The hotel can be seen as dated for some or old style chic for others... In all, I enjoyed Pullman Hotel, and it was worth every bit I payed; in conclusion, a great experience!

Dear ROOS We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Miss

Customer review rating 4.4/5

Edna A. Business - 27/03/2019 AccorHotels certified review

Splendid

Chère Miss, Un grand merci pour votre recommandation! C'est un réel plaisir de lire que vous gardez un excellent souvenir de votre séjour. Nous vous remercions pour votre confiance et espérons vous accueillir de nouveau très rapidement. Bien à vous, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

Nice hotel

Customer review rating 4.4/5

Morten Business - 27/03/2019 AccorHotels certified review

Nice accomodating reception and wellcoming atmosphere. The rooms seems a little outdated. Nothing wrong with them, but a little tired

Dear Morten, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client

clean, up to date

Customer review rating 4.4/5

Anonymous Business - 26/03/2019 AccorHotels certified review

professional

Dear Guest, We very much appreciate your comments regarding your stay at Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sincèrement, Audrey Foutrel Guest Experience Manager Directrice Expérience Client
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