Hotel - Pullman Paris La Défense
Pullman Hotel Pullman Hotel

Pullman Paris La Défense Hotel

4.5/5 2,085 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
    • Well-lit parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed 16  EUR
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 13 meeting room(s)
See all services

Hotel location

Our rooms

Renovated rooms: Pullman bed, fiber-optic WIFI throughout the hotel, laptop safe, TV with international channels, minibar, 2 free bottles of water, tea and coffee, 24-hour room service, C.O. Bigelow complimentary welcome products and laundry service

  • 382 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 64 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Wide working desk
    • TV Bouquet beIN Sports
    • Cordless telephone
    • Baby bed
    • DDI - Direct Dialing In
    • Cable and satellite TV with a wide range of channels
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,404 reviews

Our guest reviews for Pullman Paris La Défense

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,085 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Business - 04/12/2018 AccorHotels certified review
« An exteremely pleasant stay with a upgraded room which was appreciated! »

A very comfortable hotel made all the better with a free upgrade!

Anonymous Business - 04/12/2018 AccorHotels certified review
« the personnel of the hotel delivers on high service standard »

The check-in was extremely efficient despite the arrival of a tourist bus. The personnel on duty at the desk was particularly thoughtful and professional. This is the kind of things that you appreciate very much after a long trip and big jet lag! This was not limited to my arrival. all along my stay, the personal was kind, agreeable and permanently looking to serve as well as possible from breakfast time to evening during drink or diner. No doubt, I will come back, in particular after a totally opposite experience with other Parisian hotels like Meridien...

Hatem Couples - 03/12/2018 AccorHotels certified review
« I WOULD LIKE TO STAY ONCE AGAIN »

IT WAS AMAZING I WOULD LIKE TO STAY ONCE AGAIN

Our hotel has responded to the review
Our hotel has responded to the review

Dear HATEM, We very much appreciate your comments regarding your "amazing" stay with us at the Pullman Paris La Défense ! It is always a pleasure to receive positive feedbacks and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one ! Sincerely, Audrey Foutrel Guest Experience Manager

Amar D. A. Friends - 02/12/2018 AccorHotels certified review
« It’s very nice Hotel »

Very nice hotel and service

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMAR D A., We very much appreciate your comments regarding your stay at the Pullman Paris La Défense ! It is always a pleasure to receive positive feedbacks and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one ! Sincerely, Audrey Foutrel Guest Experience Manager

Ofir Couples - 01/12/2018 AccorHotels certified review
« Room with alot of noise (1416). Bar limited quality. Breakfast and hotel quality high. »

Had a lot of noise from the elevator next door and the road outside the room. Woke up at 6 am without ability to sleep longer which is a shame once you are finally on vacation with your wife away from the kids for the weekend... Spoke with the hotel team and was notified that out of 3 nights they will be able to move me to another room only at the last night, which was ok but could be better. Also at the second night went to the hotel bar after concert- was limited in staff people were living the bar area without getting food or drinks at reasonable time. Ordered cheese plate which never came. Drinks were nice. Breakfast high quality. overall hotel is good and good location. Would consider the hotel again but with room on the quiet side of the hotel and far from the elevator.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ofir, Thank you for taking the time to tell us about your experience at the Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that your feedback has been transfered to the concerned managers and that they are taking the appropriate measures to address the problems you mentionned. You will for sure get a quieter room next time. We are however happy to read that you enjoyed our breakfast ! Our Chef takes delight in offering you every single morning a large variety of fresh products. We hope our gesture will satisfy you. The entire team hopes to see you very soon to win back your trust ! Sincerely, Audrey Foutrel Guest Experience Manager

Ranzy O. Business - 30/11/2018 AccorHotels certified review
« Mr »

Fine as always, although this time was not recognised as having silver status.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramzy O., We very much appreciate your comment regarding your stay at the Pullman Paris La Défense and thank you for your loyalty ! The entire team has been very happy to welcome you once again. We are however sorry to read that you didn't feel recognised as a Silver guest. Please be assured that your feedback is very important for us and that it has been directly transfered to the concerned managers to avoid this situation happens again. We are also surprised to read that you have been disappointed by our breakfast. The Chef does his best to offer you a large variety of products every single day. We can assure you that he took your feedback into account. Your satisfaction is our biggest priority, we therefore do everything we can to make your stay a success. The entire team would love to welcome you again to win back your trust and make you live the Pullman experience you really deserve. Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 30/11/2018 AccorHotels certified review

Very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comment regarding your "very pleasant" stay at the Pullman Paris La Défense ! It is always a pleasure to receive positive feedbacks and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The entire team hopes to welcome you again very soon! Sincerely, Audrey Foutrel Guest Experience Manager

Valentina Business - 30/11/2018 AccorHotels certified review
« Safe, comfortable and quite »

Very cool the idea to offer a bottle of water room quite clean (but I do not like moquette/carpet) Service Kit in the toilette was adequate Need to have possibility to open the window partially (only on the top - obviously not fully opened to ensure the safety)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Valentina, We thank you very much for taking the time to comment your stay with us at the Pullman Paris la Défense ! The entire team is truly happy to read that you enjoyed your Pullman experience. Your satisfaction is our biggest priority, we are therefore delighted to have reached yours. We are however sorry for the windows. As you mentioned it, all the buildings of la Défense are prohibited to have windows that can be opened. We apologize for the inconvenience it caused you. We would love to welcome you again during your next trip to Paris ! Sincerely, Audrey Foutrel Guest Experience Manager

Erik Business - 29/11/2018 AccorHotels certified review
« It was ok »

Hello, since you ask fro feedback, I have little mixed feelings. some things were great, your staff is extremly friendly and helpful, the rooms were good, lobby looks great. Breakfast was ok, maybe you need a second cook for eggs as sometimes you had to wait 5-10 minutes. Really disappointing was the gym. I have seen much better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Erik, We very much appreciate your comments regarding your stay with us at the Pullman Paris La Défense ! The entire team is happy to read that you found the staff "extremely friendly and helpful". The satisfaction of our dear guests is our daily priority, we therefore do our best to provide a unique and excellent service. We are however sorry to read that you had to wait too long at the egg station. Please be assured that your feedback has been transfered to our food & beverage manager who will take the appropriate measures to avoid this problem happens again. Finally, we sincerely apologize for having disappointed you with our fitness. Thank you again for sharing your experience, and we would love to welcome you again to make you live a better experience than this one. Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 29/11/2018 AccorHotels certified review
« As Expected »

All was well and as expected when booking the Pullman Paris La Defense. Breakfast was good as always and the selection is very varied. Rooms could need a refurbishment at some point in the near future.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to comment your recent stay with us and for your loyalty ! It's always a great pleasure for the entire team to welcome you. We are happy you enjoyed our breakfast ! Our Chef takes delight in offering you every single morning a large variety of fresh and good products. We are however sorry to read that you didn't appreciated your room. Please be assured that we directly transfered your feedback to the housekeeping manager who is taking it very seriously. Thank you again for sharing it. We hope we will get the chance to welcome you again in a near future ! Sincerely, Audrey Foutrel Guest Experience Manager

Mark S. Couples - 27/11/2018 AccorHotels certified review
« Great service »

Staff were very polite, friendly and professional. Was my wife's birthday on our trip and many staff wished her happy birthday and we were given complimentary glasses of champagne and a cake. Was a lovely surprise. Couldn't fault the service at the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mark S., We very much appreciate your comment regarding your stay with us at the Pullman Paris La Défense ! It was a pleasure for the whole team to welcome you and make your stay special for your wife. We are truly happy you both enjoyed our little attentions. Your satisfaction is our top priority, we therefore do everything we can to make your stay a success. We are however sorry to read that you have been disappointed by our fitness. Could you tell us more about your experience there? It would help us improve the quality of our services. You can contact us directly by mail : h3… Thank you again for sharing your experience and we hope we will get the chance to welcome you again during your next visit to Paris ! Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 26/11/2018 AccorHotels certified review
« Good stay, excellent room and breakfast »

I arrived at the hotel in the evening. The check-in desk staff was very friendly and the process fast. My room was very cosy and the bed comfortable. Everything I needed was already provided. I found the quality of the breakfast excellent, with a lot of choice from continental to English. When I left the hotel in the morning to go to work, the check-out was very fast and I also asked to deposit my luggage to pick it up in the evening and the staff was very helpful. I would definitely recommend this hotel to family and friends.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to comment your stay with us at the Pullman Paris La Défense ! It is always a pleasure to receive positive feedbacks and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are truly happy to read that you enjoyed your room as well as our breakfast. Our Chef takes delight in offering you every single morning a large variety of fresh products. Moreover, thank you very much for your comment towards the friendliness of our team ! The entire team would be thrilled to welcome you again in a near future ! Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 26/11/2018 AccorHotels certified review
« downgraded »

Hotel - fine Service - fine room - not ok

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Paris La Défense and thank you for your loyalty ! I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important for us as it helps us improve the quality of our services. Please rest assured that we are taking the appropriate measures to address the elevator problem and prevent future occurrence. Your feedback has been directly transfered to the maintenance manager. The entire team is looking forward to welcoming you again soon ! Sincerely, Audrey Foutrel Guest Experience Manager

Denis K. Business - 26/11/2018 AccorHotels certified review
« Nice to visit »

Modern room. Good breakfast.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Denis K., We very much appreciate your comment regarding your stay with us at the Pullman Paris La Défense ! It is always a pleasure to receive positive feedback and I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one ! Sincerely, Audrey Foutrel Guest Experience Manager

Adolfo A. Business - 22/11/2018 AccorHotels certified review
« I expected more »

I was given a room in the 11 , extremely noise due to the elevator machinery so I have to report the problem and change the room at midnight when I was in bed. Totally unacceptable because obviously the hotel knows about this problem.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Adolfo A., Thank you for taking the time to tell us about your experience at the Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that the reception and maintenance managers are taking the appropriate measures to address the elevator noise problem and prevent future occurrence. As your satisfaction is very important for us, we decided to credit you 1 000 points on your loyalty card, Le Club AccorHotels. We hope you will appreciate our gesture. The entire team would like to welcome you again to win back your trust and make your live the real Pullman experience. Sincerely, Audrey Foutrel Guest Experience Manager

Owen C. Business - 21/11/2018 AccorHotels certified review
« A lot of issues saved by great staff »

Great welcome by Bathilde. An issue of access from the metro. Escalators not working on the weekend and often not working during the week. Ok with a taxi, but many of them get lost trying to navigate La Defense and its complicated road system. Poor food quality at the restaurant. Tough unappetising steak and companion with what was advertised as a Thai dish that was more Japanese. Power outage in room. First ever in any hotel I have visited. Worst was another person walking into the room just before midnight after reception mixed up the room allocation. Both of these Louise was very proactive in following up and making sure things were ok with me. That is why the hotel got a rating of 6 instead of 2, The room was comfortable and modern décor and well laid out.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Owen C., Thank you very much for taking the time to tell us about your experience at the Pullman Paris La Défense. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we directly transfered your comments to the reception and restaurant managers who are taking the appropriate measures to address the problems and prevent future occurrence. Thank you very much for Louise. She has been very happy to receive your feedback and she warmly thanks you. The entire team would love to welcome you again to win back your trust and make you live the Pullman experience you deserve. Sincerely, Audrey Foutrel Guest Experience Manager

Natalia G. Friends - 15/11/2018 AccorHotels certified review
« Perfect and convenient hotel. »

The hotel was beautiful, spacious and modern. The staff was very friendly and helpful. The bar/restaurant area is a little too quiet-no scene. However, the bartender Kaory was wonderful. He made incredible drinks!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Natalia G., We very much appreciate your comment regarding your stay at the Pullman Paris La Défense. We are sincerely happy to read that you found our hotel "beautiful" and enjoyed our "friendly" and "helpful" staff. Your satisfaction is our top priority, it's therefore a great pleasure to have received your feedback. Thank you very much for Koray ! Please be assured that we directly transfered him your nice comment. He's very happy and thanks you very much ! We hope to see you again soon ! Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 14/11/2018 AccorHotels certified review
« Good, had a great stay and good service »

The service was good and the hotel as well

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comment regarding your stay at the Pullman Paris La Défense! It is always a pleasure to receive positive feedbacks like yours! I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are however sorry to read that you was quite disappointed by our breakfast. Please be assured that your comment has been transfered to our Chef. Thank you very much for letting us know! The entire team would be delighted to welcome you again and we hope your next visit will be as pleasant as this one! Sincerely, Audrey Foutrel Guest Experience Manager

Vincent Business - 14/11/2018 AccorHotels certified review
« disappointing »

furniture old style carpet with stains mini bar locked expensive front desk staff very relax...

Our hotel has responded to the review
Our hotel has responded to the review

Cher Vincent, Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour parmi nous au Pullman Paris La Défense. Nous sommes désolés que notre service et nos prestations n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Pullman sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis nous est très précieux. Soyez assuré que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires. Toute l'équipe serait heureuse de pouvoir vous accueillir de nouveau afin de regagner votre confiance et vous faire vivre l'expérience Pullman que vous méritez. Sincèrement, Audrey Foutrel Directrice Expérience Client

S. Families - 13/11/2018 AccorHotels certified review
« Mr S. »

It was ok. I think the room was a bit small compared to what the rest of the family had. The iron situation was pretty bad, leaking and then had to be replacd twice!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. S., Thank you for taking the time to tell us about your experience at the Pullman Paris La Défense. I am sorry that your experience did not entirely meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem you mentioned concerning the iron and prevent future occurrence. The entire team would love to welcome you again to win back your trust ! Sincerely, Audrey Foutrel Guest Experience Manager

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