Hotel - Pullman Paris La Défense
Pullman Hotel Pullman Hotel

Pullman Paris La Défense Hotel

4.5/5 2,002 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in your room
  • Parking
    • Private indoor parking (Paying)
    • Public outdoor parking (Paying)
    • Bus/coach parking area
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • Babysitting on request
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air conditionning with individual remote
    • Air Conditioning
  • Languages spoken at the hotel
    • Chinese Mandarin
    • German
    • English
    • Spanish
    • French
    • Italian
    • Japanese
    • Russian
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 4PM (Paying)
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Hammam
  • Babysitting on request

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 13 meeting room(s)
See all services

Hotel location

Our rooms

Renovated rooms: Pullman bed, fiber-optic WIFI throughout the hotel, laptop safe, TV with international channels, minibar, 2 free bottles of water, tea and coffee, 24-hour room service, C.O. Bigelow complimentary welcome products and laundry service

  • 382 rooms
  • 100% non-smoking hotel
  • 9 rooms for people with reduced mobility
  • 64 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Air conditioning
    • Turn down service
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Bathroom doors 32 inches wide
    • WIFI in your room
    • Wide working desk
    • TV Bouquet beIN Sports
    • Cordless telephone
    • Baby bed
    • DDI - Direct Dialing In
    • Cable and satellite TV with a wide range of channels
    • Air conditionning with individual remote
    • High speed transmission line
    • Minibar
    • Iron in room
    • Nespresso experience offered
    • Shower
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 6,201 reviews

Our guest reviews for Pullman Paris La Défense

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 2,002 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Karin G. Business - 13/10/2018 AccorHotels certified review
« short business trip »

Pullmann is a very recommendable hotel. The service is high and hotel is well located

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister G., Thank you very much for taking the time to comment your stay with us at the Pullman Paris La Défense! It is always a pleasure to receive positive feedback! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would love to welcome you again for your next business trip! Sincerely, Audrey Foutrel Director of Marketing and Guest Experience Manager

Anonymous Business - 12/10/2018 AccorHotels certified review
« Warm welcome and very efficient services »

Very good from first arrival to departure at reception, bar & room service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister K., It is a great pleasue to read your comment! Thank you very much for sharing your impressions after your recent stay at the Pullman Paris la Défense. We are truly happy that you had a great experience with us "from first arrival to departure". Your satisfaction is our daily goal and receiving comments like yours is always very rewarding. We are glad to read that you enjoyed our bar and room service. You can be assured that your nice comments have been transfered to the whole team. We would love to welcome you again for your next visit to the capital! Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 12/10/2018 AccorHotels certified review
« Central hotel with a welcomming staff »

I had friendly welcome on arrival, and everything was arranged nicely. My room was OK, the bar& restaurant is excellent, and the breakfast enjoyable. I enjoyed my short stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister R., Thanks a lot for commenting your recent stay at the Pullman Paris la Défense! What a pleasure to pleasure to read your comment and to learn that you enjoyed your Pullman experience! We are really happy that you liked your room and found our bar and restaurant "excellent". Thank you regarding your comment about our breakfast as well! The Chef takes delight in providing you fresh and varied products every single day. Your satisfaction is our top priority and receiving comments like yours is very rewarding. Thank you again for letting us know about your stay! We would love to welcome you again! Sincerely, Audrey Foutrel Guest Experience Manager

Johan V. Business - 12/10/2018 AccorHotels certified review
« Everything OK »

Nice employees, nice breakfast, nice room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister V., What a pleasure to read your comment! Thank you very much for taking the time to write it! The entire team of the Pullman Paris la Défense has been very happy to welcome you and is glad to read that you enjoyed your room as well as our breakfast. The Chef takes delight in offering you a large variety of good and fresh products every single morning. Thank you so much concerning your feedback about our employees. Your satisfaction is our biggest priority and receiving comments like yours is always a big encouragement for the teams to continue providing you the best service. We hope to see you again very soon ! Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 12/10/2018 AccorHotels certified review
« an almost perfect stay »

finding the hotel by car is pretty difficult as La Defense is one big construction yard. Car navigation systems do not have latest road changes. The hotel of cause is good. Room size is for Paris circumstances huge, and the bed was excellent. But as already expected, the rainforest shower was full of chalk. Spending time on fixing that set the bathroom under water. The second downside was the TV program. Of cause it is in Paris, but 35 French programs and almost 1 or max two of foreign programs is far to less for an International Hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., First of all, thank you very much for taking the time to comment your stay with us at the Pullman Paris la Défense! We are delighted to see that you had an "almost perfect" Pullman experience. We are happy to read that you appreciated your room and found your bed "excellent". We are however sorry that you had difficulties in accessing our hotel by car. We would also like to apologize for the condition of your rainforest shower. Please be assured that your feedback has been directly transfered to the concerned manager who will take the necessary decision. Finally, we are sincerely sorry for the lack of international TV channels. We hope it didn't affect too much the quality of your stay. The entire team hopes to see you again very soon to make you live a perfect stay this time. Sincerely, Audrey Foutrel Guest Experience Manager

Pej Business - 11/10/2018 AccorHotels certified review
« Disappointed by the room, gym not a five star experience »

Poor housekeeping in the gym. 2 out 2 treadmills not working, one with pulled out cable, the other one difficult to start and the speed would not decrease. Both reported to staff but never got fixed during my stay. Adjustment levers of seatpost on the bike broken. In the bathroom shower head leaking, limescale buildup and broken lever to adjust its height.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister J., First of all, we would like to thank you for taking the time to tell us about your experience at the Pullman Paris La Défense. I am sorry that your experience did not meet your expectations. Please allow me to express my sincerest apologies. We are truly sorry that the two treadmills were not working and for the dilapidation of your bathroom. We are saddened to read that we did a mistake while checking you in. At Pullman, we strive to provide a superior service experience for every customer. Therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the different problems to the concerned managers and prevent future occurrence. This absolutely does not reflect our daily habits and the quality of service we aim to provide you. As your satisfaction is really important for us as well as your loyalty, we hope that our compensation will satisfy you. The team would be happy to welcome you again for your next trip to Paris to win back your trust. Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 10/10/2018 AccorHotels certified review
« Everything perfect except a mistake in room »

Everything perfect except when checking in; I was assigned to an occupied room and therefore had to go back to reception to be re-assigned to a new one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., Thank you so much for taking the time to comment your stay with us at the Pullman Paris la Défense! It has been a delight for the whole team to welcome you and to make your stay a success. We are truly happy that you had a "perfect" Pullman experience. We are however sincerely sorry that you was assigned to an occupied room. We would like to apologize for our mistake and for the inconvenience it caused you. Please be assured that it doesn't reflect our standards and the quality of service we aim to reach every day. We directly transfered your feedback to the reception manager to avoid this kind of mistake to happen again. The entire team would love to welcome you again very soon! Sincerely, Audrey Foutrel Guest Experience Manager

Nadia W. Business - 10/10/2018 AccorHotels certified review
« excellent as usual »

excellent as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss W., Thank you very much for your great comment and for your loyalty! The entire team of the Pullman Paris la Défense has been delighted to welcome you and provide you an "excellent" Pullman experience. Your satisfaction is our biggest priority and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Concerning your invoice, please be assured that no drink has been charged. I am sending it to you by mail right away. We hope to welcome you again very soon! Sincerely, Audrey Foutrel Guest Experience Manager

A. B. Business - 09/10/2018 AccorHotels certified review
« Comfortable rooms, Satisfactory »

Adequate stay. comfortable room. Staff generally helpful. Good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister B., We thank you very much for taking the time to comment your stay with us at the Pullman Paris la Défense! The entire team was delighted to welcome you. We are happy to read that you had a nice stay and enjoyed your "comfortable" room and our "good" location. We are however sorry that you was disappointed by our breakfast service. You are totally right. At peak hours, the team should be more efficient to satisfy all our guests. You can be assured that they are nonetheless doing their best but your feedback has been transfered to the restaurant director to make sure that this problem will no longer occur. We sincerely apologize for your experience at the bar. This absolutely does not reflect our daily habits and the quality of service we aim to provide you. As your satisfaction is really important for us as well as your loyalty, we hope that our compensation will satisfy you. The team would be happy to welcome you again for your next trip to Paris! Sincerely, Audrey Foutrel Guest Experience Manager

Katrin V. Business - 05/10/2018 AccorHotels certified review
« Great stay, nice staff, quiet rooms »

Very warm welcome by the front desk staff, upgraded to suite which was really appreciated. Nice breakfast with room service, very efficient, good location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Miss V., We very much appreciate your comment regarding your stay at the Pullman Paris La Défense! It is always a pleasure to receive positive feedback and we are very happy to read that you enjoyed our welcoming staff as well as your upgrade. Your satisfaction is our biggest reward and we act every day to make our dear guests stay unforgettable. We are also glad that you appreciated your breakfast. The Chef wants to provide you with fresh, organic and varied products every single morning. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as this one. Sincerely, Audrey Foutrel Director of Marketing and Guest Experience Manager

Anil S. Families - 03/10/2018 AccorHotels certified review
« Extremely satisfying »

It was extremely satisfying as the Guest Relations team of Louise Courtial and Mahrine Hafeez were always there to take care of me and my family. Louise was available every morning at the breakfast table to ensure our requirements were met on time. Actually we felt that we were over pampered on our holiday.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister S., What a pleasure to read your comment! We are delighted to learn that you had a great stay with us at the Pullman Paris la Défense! We are happy that you appreciated Louise and Mahrine services. Our Guest relation managers are here to answer your needs, meet your requirements and make your stay as unique as possible. The entire team hopes to see you again during your next visit to the French capital! Sincerely, Audrey Foutrel Guest Experience Manager

Cliff P. Families - 03/10/2018 AccorHotels certified review
« VERY ENJOYABLE »

Enjoyed staying here as we visited for the Ryder Cup. The staff were very friendly and I was delighted to receive an upgrade. In addition, I left my phone in the taxi and the hotel sent this back to me as the taxi driver returned it to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister P., A huge thank you to taking the time to write a comment about your stay with us at the Pullman Paris la Défense! The entire team is delighted to read that you had a “very enjoyable” experience and we hope you had a great time at the Ryder Cup! We are happy to learn that you appreciated the staff who does its best every single day to provide our dear guests an excellent service. It was a pleasure to send you back your phone and to offer you an upgrade. We hope to see you again very soon during your next trip to Paris! Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 01/10/2018 AccorHotels certified review
« OK »

It was OK. No complaints

Our hotel has responded to the review
Our hotel has responded to the review

Cher Client, Un grand merci pour votre recommandation! C'est un réel plaisir de lire que vous gardez un excellent souvenir de votre séjour. Nous vous remercions pour votre confiance et espérons vous accueillir à nouveau très rapidement. Bien à vous, Sincèrement, Audrey Foutrel Director of Marketing and Guest Experience Manager Directrice Marketing et Expérience Client

Anonymous Business - 01/10/2018 AccorHotels certified review
« COMFORTABLE EXPERIENCE »

COMFY ROOMS, VERY RICH, TASTY AND HEALTHY BREAKFAST (REALLY APPRECIATED), GOOD GYM

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister R., What a great comment! Thank you very much for sharing it! The entire team of the Pullman Paris la Défense has been delighted to receive you. We are very happy that you liked your “comfy room”, the gym and our breakfast. Indeed, the Chef wants to provide you each morning with fresh, “healthy” and varied products, so you can start the day in the best way possible. We hope to welcome you again very soon for your next trip to the French capital! Sincerely, Audrey Foutrel Guest Experience Manager

Bobby J. Business - 01/10/2018 AccorHotels certified review
« Mr Bobby J. »

Overall good, could be better..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister J., Thank you very much for sharing your experience with us at the Pullman Paris la Défense! We were very happy to welcome you! However, we are sorry to read that your stay didn’t meet your expectations. This is absolutely not the type of memories we want our dear guests to keep of us. Your satisfaction is our top priority and receiving feedbacks like yours is therefore very important for us to help our teams improve their services. We would be very happy to welcome you again to make you live the true Pullman stay. Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 28/09/2018 AccorHotels certified review

Very good, except air conditioning in room did not work well.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister F., We thank you very much for leaving us a comment about your experience at the Pullman Paris la Défense ! We are happy to learn that your stay went well. It was a great pleasure for us to have you in our property. However, we are sorry to read that your air conditioning didn’t work very well. Your feedback has been transferred to the maintenance director to fix the problem. Please do not hesitate next time to tell us about problems like that directly at the reception. We would have done our best to fix the problem or to give you another room to make your stay more enjoyable. The entire team hopes to see you again very soon ! Sincerely, Audrey Foutrel Guest Experience Manager

De T. Business - 28/09/2018 AccorHotels certified review
« IACS meeting »

Satisfaisant

Our hotel has responded to the review
Our hotel has responded to the review

Chère Madame de t., Tout d’abord, nous vous remercions d’avoir pris le temps de commenter votre expérience parmi nous au Pullman Paris la Défense. Nous sommes ravis de savoir que vous avez trouvé votre séminaire satisfaisant. Au plaisir de vous voir jeudi à l’inauguration du nouveau salon Esplanade ! Sincèrement, Audrey Foutrel Directrice Expérience Client

Morné Business - 28/09/2018 AccorHotels certified review
« Very good hotel »

Service and cleanliness was very good. The only draw back was the lack of service during peak time at breakfast. I got the sense there was not enough staff to cater for all the guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mister Morne, We thank you very much for sharing your impressions about your stay with us at the Pullman Paris la défense ! It was a delight for all the team to welcome you. We are very happy to read that you enjoyed our service and the cleanliness of our property. However, we are truly sorry that your experience at the breakfast didn’t quite meet your expectations. The satisfaction of our dear guests is our priority. Receiving comments like yours is therefore very important to help us improve our services. Please be assured that your feedback has been transfered to the restaurant manager. Nonetheless, we hope that you enjoyed the freshness and variety of the products served. We would be delighted to welcome you again very soon ! Sincerely, Audrey Foutrel Guest Experience Manager

Anonymous Business - 27/09/2018 AccorHotels certified review
« Very happy with the stay »

Very comfortable stay, great location. Wide selection of breakfast dishes. Dinner menu could be enriched with more vegetarian options. Bathroom fixtures are worn out. The shower knob kept falling off.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback. We transfer your recommendation about the vegetarian options on the menu of the restaurant to our Food and Beverage Manager. Regarding the bathroom we immediatly transmit your feeback to our Technical Manager who will fix it very quickly. Thank you for sharing your impressions, this is really important to help us to improve our services. It will be a pleasure to welcome you again very soon at the hotel! Sincerely, Audrey Foutrel Director of Marketing and Guest Experience Manager Directrice Marketing et Expérience Client

Anonymous Business - 26/09/2018 AccorHotels certified review
« Close proximities to all facilities and amenities I need, supported by a competent and service minded staff »

I stayed now for the fourth time at your hotel, and have everytime been greeted and served by friendly and knowledgable staff. Easy to get help, if needed. The cleanliness of the rooms and early housekeeping is important to me, and that has been commendable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, We very much appreciate your comments regarding your stay at the Pullman Paris La Défense. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Audrey Foutrel Director of Marketing and Guest Experience Manager Directrice Marketing et Expérience Client

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