Hotel - Mercure Ismailia Forsan Island Hotel
Mercure Hotel Mercure Hotel

Mercure Ismailia Forsan Island Hotel

4.5/5 244 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI access
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Wheelchair access
    • Reduced mobility facilities
  • Outdoor playground for children
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Languages spoken at the hotel
    • English
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Laundromat (Paying)
  • Boutiques/shopping
    • Cash machine
    • Gift shop/newspaper shop (Paying)
  • Porter

Leisure and activities

  • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Massage (Paying)
    • Sauna (Paying)
  • Outdoor playground for children
  • Clay tennis court
  • Beach and water sports
    • Jet skiing (Paying)
    • Private beach
  • Other sports activities
    • Billiards/Snooker (Paying)
    • Football

Catering

  • Breakfast
  • 4 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 4 meeting room(s)
  • Copy/print service available
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Hotel location

Our rooms

Mercure Ismailia Forsan Island features 141 comfortable rooms with private balcony overlooking the hotel's garden or Temsah lake. All rooms are equipped with air conditioning, satellite TV, direct dial phone and internet connection

  • 141 rooms
  • 36 non-smoking rooms
  • 8 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
  • Baby bed
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Bathroom doors 32 inches wide
    • Opening windows
    • Remote control TV
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • Telephone
    • Direct dial telephone
    • Baby bed
    • Minibar
    • Bidet
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 672 reviews

Our guest reviews for Mercure Ismailia Forsan Island Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 244 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Dr I. S. Business - 14/10/2018 AccorHotels certified review
« Dr Iman S. »

friendly and comfortable howeve bad internet access

Our hotel has responded to the review
Our hotel has responded to the review

Dear Iman S., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Eslam H. E. Business - 13/10/2018 AccorHotels certified review
« Poor service »

Mercure hotel ismailia is getting from bad to worse by every visit poor rooms with very low standard

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Islam , Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

Kevin C. Business - 11/10/2018 AccorHotels certified review

Hospitality was good. However the rooms seems a bit aged. Refurbishment is required.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kevin B., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

Ahmed Families - 06/10/2018 AccorHotels certified review
« Great »

It was v good, the only bad thing that we could not swim in the lake.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed I., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Mogahed S. Business - 04/10/2018 AccorHotels certified review
« Warehouses Manager »

The stay was short, one day, but the staff is helpful, the procedures were fast to check in/out. Breakfast was not bad. The great was the coffee machine.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Megahed I., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

Hussein H. Business - 02/10/2018 AccorHotels certified review
« Satisfactory »

overall good experience as usual

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hussein H., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Mohamed H. A. Business - 01/10/2018 AccorHotels certified review
« Soft and Calm »

Staff are quite friendly and the location of the hotel is very unique. Room is comfortable and the view is great from all directions.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Mohamed Hisham A., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Amr B. Business - 30/09/2018 AccorHotels certified review
« old unclear Hotel »

Old and unclear room with a lot not working tools like AC and Remote of the TV

Our hotel has responded to the review
Our hotel has responded to the review

Dear AMR T., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

Sherif K. Business - 30/09/2018 AccorHotels certified review
« Nice Hotel and nice atmosphere »

It was short stay but i was truly satisfied, it wasn’t my first stay but i like the rooms after renovation and the night atmosphere at the canal side caffe the service wad good and very friendly staff, I’m sure it will not be the last time to stay in your hotel inshallah.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sherif K., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Mo S. Business - 28/09/2018 AccorHotels certified review
« Not bad »

It wasn't good but it wasn't bad

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohamed s., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

Abdelrhman A. Business - 22/09/2018 AccorHotels certified review

Warm welcome, always existing for any help

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. a., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Waleed M. Business - 21/09/2018 AccorHotels certified review
« Excellent place »

The rooms werer clean , the pool was wonderful , the staff were friendly, nice location , good food quality

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Waleed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Waleed S. Business - 20/09/2018 AccorHotels certified review
« Acceptable »

Room is good Breakfast is tasty

Our hotel has responded to the review
Our hotel has responded to the review

Dear Walid s., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

G. P. Business - 19/09/2018 AccorHotels certified review
« Mr G. Robert P. »

Completely satisfied with my stay at your hotel, the staff were pleasant and helpful. The room was clean and comfortable. The food was good, well cooked and well presented, I would recommend your hotel to my friends,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert G., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Asmaa Z. Families - 18/09/2018 AccorHotels certified review
« Very nice time »

Qute place-clean-rapid survice

Our hotel has responded to the review
Our hotel has responded to the review

Dear Asmaa Z., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Anonymous Solo - 11/09/2018 AccorHotels certified review
« Professor »

Friendly and comfortable

Our hotel has responded to the review
Our hotel has responded to the review

Dear TAMER A., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Ahmed T. M. Couples - 11/09/2018 AccorHotels certified review
« Professional staff especially mr sameh »

Amazing but to be honest although mercure is fantastic , the professional staff especially Mr sameh who makes this place special

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ahmed T., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Hesham A. Couples - 10/09/2018 AccorHotels certified review
« Good property but needs renovation, excellent view, well maintained greenery landscape, food is not up to the standard »

- Good front office reception of guests and quick service - Moderate rooms but with great view - essentially need renovation - Very well maintained green landscape & soccer fields - Food and beverage not up to the standard at all and needs a lot of improvement (breakfast is really lousy)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hicham A., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Hamed H. Business - 02/09/2018 AccorHotels certified review
« Every stay is a happy stay »

Always Mercure Ismallia are showing that they are the best at the region The most attractive partnat every stay is the staff specially Sameh Gamal , Jasmin , Lamis , Mohamed ibrahim and all the newly hired staff they are always working to make the stay joyful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Hamed H., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Amr Business - 29/08/2018 AccorHotels certified review
« very bad in every thing »

very bad room with very bad smell with very bad service , I should to call the front office to reload the mini bar with the basics , the toilets very Disgusting

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Amr T., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

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