Mercure Ismailia Forsan Island Hotel 4 stars

TripAdvisor rating 4.0/5 298 reviews
Mercure Ismailia Forsan Island Hotel
See on a map
+ 24 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

Hotel extras

  • Free WIFI

  • Private outdoor car park

  • Spa and fitness facilities

  • Outdoor swimming pool

  • Views over the Temsah lake

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • LaundryPaying
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • Clay tennis court
  • Private beach
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 4 meeting room(s)
  • Copy/print service available

Hotel location

Mercure Ismailia Forsan Island Hotel

Forsan island
PO box 77 Ismailia
PO box 77
011
ismailia
egypt

Tel: +20643916316

Fax: (+20)64/3918043

Contact email

Check-in from 14h00

Check out up to 12h00

  • East Delta Bus :   Al Torgoman

  • By plane

    CAIRO INTL AIRPORT At 110km / 68.36 miles

  • By train

    ISMAILIA STATION At 2km / 1.24 miles

GPS :30.586611, 32.288167

Our accommodations

Mercure Ismailia Forsan Island features 141 comfortable rooms with private balcony overlooking the hotel's garden or Temsah lake. All rooms are equipped with air conditioning, satellite TV, direct dial phone and internet connection

Standard Room with 2 single beds Garden side

  • Max. number of persons: 3
  • Area: From 22
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed, Garden side

  • Max. number of persons: 3
  • Area: From 22
  • Views: Garden side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds Lake side

  • Max. number of persons: 3
  • Area: From 22
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 1 double bed, Lake side

  • Max. number of persons: 3
  • Area: From 22
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

ORIENTAL CAFE

Type of cuisine: Cafe

Oriental cafe, lake view - number of seats: 150 - Opening hours: from noon to 10 pm - enjoy shisha, food and beverages

Lunch

09:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL TEMSAH (EGYPTIAN RESTAURNT )

Type of cuisine: Other cooking style

Fish restaurant, lake view - number of seats: 150 - Opening hours: from noon to 10 pm

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 21:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

EUGENIE

Type of cuisine: Thematic cuisine

With a panoramic view over the gardens, swimming pool & Temsah Lake, enjoy our open buffet breakfast & dinner, A La Carte lunch in the air conditioned restaurant or in the outdoor terrace

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COIN DU CAPITAINE

Photo non contractuelle / Strictly non binding

In a cozy ambience, select your choice of snacks, local and imported beverage

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SWIMMING POOL BAR

Photo non contractuelle / Strictly non binding

In the open air with a stunning view over the swimming pool & Temsah Lake take the pleasure in tasting our delicious snacks and choice of beverage

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 260

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
Mercure Ismailia Forsan Island Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.3/5

988 reviews

tripadvisor

TripAdvisor Rating 4.0/5

298 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Spoiled trip

Customer review rating 4.3/5

K M. Families - 07/11/2019 Confirmed reviews AccorHotels

Staff were helpful and done thier best to accommodate us however, the public facilities of the hotel including swimming pool & restaurant are outdated and tired, poor quality catering and unbearable presence of black flies outdoors spoils the beautiful nature around

Dear Mr. Karam M., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General manager

Lovely hotel in an excellent position

Customer review rating 4.3/5

Sameh M. Solo - 06/11/2019 Confirmed reviews AccorHotels

I had a nice stay , room was very comfortable and the service I have received from the staff was efficient and courteous The only problem I had was the heavy presence of flies everywhere in Ismailia, I appreciate it is not the hotel fault but the local authorities must find a solution to this annoying flies!

Dear Mr. Sameh M., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Good Stay

Customer review rating 4.3/5

Bh Business - 05/11/2019 Confirmed reviews AccorHotels

Staff were polite and the room was clean.

Dear Mr. Badrul R., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Excellent

Customer review rating 4.3/5

Ahmed E. Families - 05/11/2019 Confirmed reviews AccorHotels

Awesome

Dear Mr. Ahmed Ahmed E., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager
Customer review rating 4.3/5

Ahmed H. Business - 05/11/2019 Confirmed reviews AccorHotels

All my tools stolen by a criminal like mobile phone , laptop, Ip phone , my wallet and my car's key

Dear Mr. Ahmed H., Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island hotel and I am sorry that your experience did not meet your expectations. But I would like to highlight that the hotel is Fully covered by cameras system for the lobby and Guest Room floors. After revising our records… nothing is reported as criminal case in the hotel. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

Loved every moment

Customer review rating 4.3/5

Menna Families - 04/11/2019 Confirmed reviews AccorHotels

From the very beginning, great quality of service, very cooperative, professional and polite team, the room was exactly as described, clean and with a charming view..

Dear Ms. Menna S., We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

partially satisfied

Customer review rating 4.3/5

Boules Business - 01/11/2019 Confirmed reviews AccorHotels

partially satisfied

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Galal Rouchdi General Manager

Nice hotel, cooperative staff, excellent view,

Customer review rating 4.3/5

Hany H. S. A. Business - 28/10/2019 Confirmed reviews AccorHotels

Every thing was ok but the cleaning level of the rooms were not ok

Dear Mr. Hany, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Fantastic

Customer review rating 4.3/5

Mohamed H. Solo - 24/10/2019 Confirmed reviews AccorHotels

Fantastic Thank U

Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Excellent acommodation and sevices.

Customer review rating 4.3/5

Emad A. Solo - 21/10/2019 Confirmed reviews AccorHotels

Excellent acommodation and sevices.

Dear Emad, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Absolutely fabulous!!!

Customer review rating 4.3/5

Mauro M. Business - 10/10/2019 Confirmed reviews AccorHotels

The hotel is clean and comfortable. The personnel working there is professional and kind!!! Surely I will be back soon!!!

Dear Mauro, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager
Customer review rating 4.3/5

My S. Families - 01/10/2019 Confirmed reviews AccorHotels

Relaxing trip

Dear Mr. Mahmoud, We very much appreciate your comments regarding your s. at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Always polite hospitable staff always willing to help. Only problem "FLIES"

Customer review rating 4.3/5

Kevin H. Families - 27/09/2019 Confirmed reviews AccorHotels

I've been staying with yourselves for a number of years and will continue to do so a few member of staff are starting to recognise me.

Dear Mr. Kevin, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

OK

Customer review rating 4.3/5

Hesham E. Business - 26/09/2019 Confirmed reviews AccorHotels

Need some improvement

Dear Mr. Hesham, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Wonderful place.

Customer review rating 4.3/5

Mohamed A. B. Couples - 25/09/2019 Confirmed reviews AccorHotels

Good service, good breakfast and nice room.

Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

Comfortable and friendly

Customer review rating 4.3/5

Mohamed E. D. Business - 21/09/2019 Confirmed reviews AccorHotels

A comfortable stay for a business trip The facility looks great for a vacation as well The quality of food was very good

Dear Mr. Mohamed, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

I hope it was better than that.

Customer review rating 4.3/5

Ahmed G. E. Business - 19/09/2019 Confirmed reviews AccorHotels

I tried to upgrade to suite, reception member told me it will be available next day. They didn't follow up with me, so i went 5 o'clock to check again, they said sorry we don't have an empty one, we will check again tomorrow. And no one contacted me to tell me that there is available suite, or to apologise for not having an empty one. Although from the first night i checked in 7-9-2019, they told me that suites are reserved for some conference and will be available next day 8-9-2019.

Dear Mr. Ahmed, Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our staff's service and kindness is one of our main strengths and we are quite disappointed to hear that you felt we under performed in this area at our the reception desk; nevertheless we will not fail to share your comments with our head of department for information and further revision. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

PROF. DR.

Customer review rating 4.3/5

Prof. D. S. S. Business - 15/09/2019 Confirmed reviews AccorHotels

-THE HOTEL RECEPTION COULD BE BETTER . PEOPLE WERE OBLIGED TO THROW PAPER GARBAGE ON THE GROUND OR PUT THEM ON TABLES AS THERE WAS NO BASKETS. -THE FOOD IS GOOD -THE COFFEE SHOP ON THE BEACH HAS A VERY DIFFICULT ACCESS FOR FEMALES OR OLD PEOPLE AS THERE WAS NOWAY TO ACCESS EXPECT FOR A VERY SLIPPERY GRASS . -THE ROOMS ARE SMALL RELATIVE TO NEARBY HOTELS. - I WAS IN ROOM 123 WITH NO PRIVACY AT ALL, ROOM 125 TERRACE CAN SEE THE WHOLE ROOM. I DON'T UNDERSTAND WHY NO PARTITIONS WAS INSTALLED BETWEEN THE TWO TERRACES. - THE TOILETS PREPARATIONS ARE EXTREMELY POOR, IN ONE DAY WE WENT TO BUY FROM THE SUPERMARKET SHAMPOO, CONDITIONER AND BATH GEL THAT WE HAVE HAVE EXPECTED TO FIND IN EVEN A THREE STARS HOTELS !!!! WE LEFT EARLIER.

Dear Dr. Sameh, Thank you for taking the time to tell us about your experience at the Mercure Ismailia Forsan Island Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Galal Rouchdi General Manager

8

Customer review rating 4.3/5

Samy M. B. Families - 09/09/2019 Confirmed reviews AccorHotels

very good

Dear Mr. Samy, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager

good hotel

Customer review rating 4.3/5

Sameh S. Business - 08/09/2019 Confirmed reviews AccorHotels

Hotel facilities is good

Dear Mr. Sameh, We very much appreciate your comments regarding your stay at the Mercure Ismailia Forsan Island Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Galal Rouchdi General Manager
Our most recent 20 reviews

In partnership with TripAdvisor