Mercure Marseille Centre Prado Hotel Vélodrome 4 stars

Customer review rating 4.0/5 2,144 reviews
Mercure Marseille Centre Prado Hotel Vélodrome
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+ 22 Services
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Room 1

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Hotel extras

  • A 5-minute walk from the metro, which offers direct access to Saint Charles train station

  • A 5-minute walk from the conference center and Stade Vélodrome

  • Close to the beaches and the Calanques

  • Secure covered public car park (charges apply)

  • Beautiful wooded terrace, room service, bar

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public indoor parking
  • Reduced mobility rooms
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre (Nearby)
  • Well-being
  • Babysitting on request
  • Golf lessons (Nearby)
  • Clay tennis court (Nearby)
  • Beach and water sports
  • Other sports activities
Business services
  • 2 meeting room(s)

Hotel location

Mercure Marseille Centre Prado Hotel Vélodrome

11 Avenue de Mazargues
13008
marseille
france

Tel: +33496203737

Fax: (+33)4/96203799

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    MARSEILLE PROVENCE At 29.5km / 18.33 miles

  • By boat

    PORT AUTONOME LA JOLIETTE At 9km / 5.59 miles

  • By helicopter

    AIX LES MILLE At 30km / 18.64 miles

  • By helicopter

    MARSEILLE PROVENCE APT At 35km / 21.75 miles

  • By car

    PRADO LES PLAGES At 2km / 1.24 miles

  • By car

    TUNNEL PRADO CARENAGE At 2km / 1.24 miles

  • By car

    VIEUX PORT PALAIS DU PRADO At 6km / 3.73 miles

  • By train

    GARE SAINT CHARLES At 3km / 1.86 miles

GPS :43.269665, 5.387942

Our accommodations

Take advantage of a wide range of services by choosing from the following room categories available to meet your needs: Standard Room with queen size bed or twin beds, Superior Room with king size bed, Privilege Room with king size bed, Terrace Room or Junior Suite with king size bed

Classic Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with twin beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 king-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Direct dial telephone

Privilege Room with terrace and 1 king-size bed

  • Max. number of persons: 2
  • Area: From 23
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine(...)

Family 2 Rooms

  • Max. number of persons: 4
  • Area: From 12
  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Junior Suite with terrace, panoramic view of Marseille and 1 king-size bed

  • Max. number of persons: 2
  • Area: From 37
  • Most of the accommodation: TERRACE *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Nespresso machine
  • Direct dial telephone

Our restaurants and bars

ATOUT COEUR

Photo non contractuelle / Strictly non binding

Air-conditioned bar with a furnished terrace and indoor garden.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 50

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
Mercure Marseille Centre Prado Hotel Vélodrome

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.0/5

2,144 reviews

Hotel well situated close to the Velodrome, with a parking lot = perfect

Customer review rating 4.0/5

Anonymous Couples - 17/07/2019 AccorHotels review

Rooms refurbished are clean and soundprooofed, people are kind, prices are reasonnable. I recommend this hotel

Excellente

Customer review rating 4.0/5

A. Business - 10/07/2019 AccorHotels review

Excellente

No bar, restaurant or room service on a Friday and Saturday is exactly the opposite of what I require from a hotel.

Customer review rating 4.0/5

Tom Business - 02/07/2019 AccorHotels review

The staff were polite and friendly but the hotel was still being finished/refurbished, so there was evidence of ongoing building work and only a single lift in operation, which only went down - i.e. after breakfast, you had to go to the ground floor before going back up to your room if needed. Additionally, closing the restaurant, bar and room service on a Fri and Sat night is completely unacceptable in a hotel where the rooms cost 170 Euro per night and had I known that this was hotel policy I would not have stayed here. I will be actively avoiding Mercure hotels from now on and encouraging everyone I know to do the same.

Customer review rating 4.0/5

Pamary Business - 26/06/2019 AccorHotels review

Agreable

Customer review rating 4.0/5

Anonymous Couples - 07/04/2019 AccorHotels review

The reception is still upside down. Fortunately, the employees are great and very helpful

Great staff, room fine but hotel in middle of refurbishment

Customer review rating 4.0/5

Darren C. Families - 07/04/2019 AccorHotels review

My 11 year old son and I stayed in a twin room when travelling to watch an Marseille football match. We have stayed here once before and was immediately recognised by the receptionist, which was very pleasant. As the bar and reception area was undergoing extensive renovation, there was no area within the hotel to work and relax, which was disappointing and I would have expected that to be made clear when booking. Overall good, but disappointing to be confined to the room when in the hotel.

Hôtel en travaux

Customer review rating 4.0/5

Anonymous Couples - 28/12/2018 AccorHotels review

The hotel is currently being refurbished. The reception is totally down and the breakfast room has been moved in a blind room with artificial light. I am surprised that the hotel remained open during the works. It is supposed to be rated 4 stars.

Good

Customer review rating 4.0/5

Na… Business - 26/09/2018 AccorHotels review

Good

Professional

Customer review rating 4.0/5

Gordon H. Couples - 28/08/2018 AccorHotels review

Good as usual

Andrei

Customer review rating 4.0/5

Andrei Couples - 25/08/2018 AccorHotels review

It is a good place for vacation with car.

Mr

Customer review rating 4.0/5

Chris B. Business - 23/06/2018 AccorHotels review

Very good indeed - all aspects. I would have liked the A/C to have been cooler. That is my only observation. Nice staff and everything well-priced.

Dear Christopher B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Needs renovation

Customer review rating 4.0/5

B. Solo - 18/06/2018 AccorHotels review

I have been staying in this hotel for many years every time I visit Marseille. Was there for the week end only and I must say the place needs some renovation

Dear David B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Centre Prado Vélodrome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Nice stay in a pleasant hotel

Customer review rating 4.0/5

Anonymous Couples - 16/04/2018 AccorHotels review

Relaxed and comfortable

Dear Jerome b., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Pleasant experience

Customer review rating 4.0/5

B. Couples - 11/02/2018 AccorHotels review

Good location, very friendly staff, clean rooms with welcoming breakfast

Nice hotel ideally placed next to football stadium

Customer review rating 4.0/5

Sylvain J. Friends - 23/01/2018 AccorHotels review

Very pleasant stay. The hotel is really close to the Stade Velodrome so perfect for a Saturday evening match. Good breakfast as well.

Customer review rating 4.0/5

Alain P. Families - 03/01/2018 AccorHotels review

Good in general, but Parking was a bad experience. We paid around $ 18.00 a day to park 2 blocks away, for some reasons we could not access the parking lot after 1pm, we had to battle and wait for 30mns to get in.

Dear Alain P., We very much appreciate your comments regarding your stay at the Hôtel Mercure Marseille Centre Prado Vélodrome. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Coralie ASDOURIAN
Customer review rating 4.0/5

M. J. Families - 29/12/2017 AccorHotels review

Personnel attentif

Madame M., Nous vous remercions pour vos commentaires suite à votre séjour à Hôtel Mercure Marseille Centre Prado Vélodrome. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Bien cordialement, Coralie ASDOURIAN

need some renovation

Customer review rating 4.0/5

Evangelos Business - 17/11/2017 AccorHotels review

+: the breakfast -: the room is worn-out (mainly carpets & bathroom)

normal

Customer review rating 4.0/5

Serge M. Solo - 02/09/2017 AccorHotels review

normal

Hotel is run down, not worth 4 star; Bar is almost always closed!

Customer review rating 4.0/5

David Couples - 22/08/2017 AccorHotels review

Hotel has seen better days, is too run down now. Definitely not worth being called 4 star. Also not worth the price. There are flecks of paint, etc missing from the room doors n furniture. The lifts take forever, since they are also shared with the cleaning staff in the mornings. The staircase is narrow, claustrophobic and poorly lit. There were only a couple of coffee capsules given per day.. Cheap behavior! On the plus side, the staff were very courteous, efficient and friendly. On the minus side, we never got to use the complimentary cocktails coupon... The bar was closed *ALL DAY* on Saturday n Thursday n on Sunday afternoon. this doesn't make sense... These are the best times when the bar makes money! If the hotel makes it so that the frequently travelling customer cannot exchange the coupon at the closed bar, then why give the darned coupon in the first place??

Dear Neil P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Marseille Centre Prado Vélodrome. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Coralie ASDOURIAN Directrice Mercure Marseille Centre Prado Vélodrome
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