Hotel - Mercure Marseille Centre Prado Hotel Vélodrome
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Mercure Hotel

Mercure Marseille Centre Prado Hotel Vélodrome

11 Avenue de Mazargues 
13008  MARSEILLE
FRANCE

Based on 1,210 reviews
AccorHotels Rating Based on 1,210 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Fitness centre  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Public indoor parking
  • Reduced mobility rooms
  • Pet allowed 10  EUR
  • Babysitting on request
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
    • Italian
    • Russian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping (Nearby)
    • Beauty salon (Nearby)
    • Hairdressing salon (Nearby)

Leisure and activities

  • Fitness centre  (Nearby)
  • Tanning salon  (Nearby)
  • Babysitting on request
  • Golf lessons  (Nearby)
  • Clay tennis court  (Nearby)
  • Beach and water sports (Nearby)
    • Boat excursions (Paying, Nearby)
    • Jet skiing (Paying, Nearby)
    • Kayaking (Paying, Nearby)
    • Sailing facilities (Paying, Nearby)
    • Snorkelling/Scuba diving center (Paying, Nearby)
    • Wind surfing facilities (Paying, Nearby)
  • Other sports activities (Nearby)
    • Bicycle hire facilities (Paying, Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Paying, Nearby)
    • Horse riding (Paying, Nearby)
    • Jogging track (Nearby)
    • Squash court (Paying, Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-23:00
    • Opening hours : Week-end Not Available

Business services

  • 2 meeting room(s)
See all services

Hotel location

Our rooms

Take advantage of a wide range of services by choosing from the following room categories available to meet your needs:Standard Room with queen size bed or twin beds, Superior Room with king size bed, Privilege Room with king size bed, Terrace Room or Junior Suite with king size bed

  • 100 rooms
  • 2 rooms for people with reduced mobility
  • 12 connecting rooms
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Opening windows
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • RJ 45 outlet
    • Bathtub
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

3.9/5 AccorHotels Rating Based on 1,210 reviews

Our guest reviews for Mercure Marseille Centre Prado Hotel Vélodrome

100% genuine reviews from our guests

Find out more
AccorHotels certified review
Serge M. Solo - 02/09/2017
« normal »

normal

AccorHotels certified review
David Couples - 22/08/2017
« Hotel is run down, not worth 4 star; Bar is almost always closed! »

Hotel has seen better days, is too run down now. Definitely not worth being called 4 star. Also not worth the price. There are flecks of paint, etc missing from the room doors n furniture. The lifts take forever, since they are also shared with the cleaning staff in the mornings. The staircase is narrow, claustrophobic and poorly lit. There were only a couple of coffee capsules given per day.. Cheap behavior! On the plus side, the staff were very courteous, efficient and friendly. On the minus side, we never got to use the complimentary cocktails coupon... The bar was closed *ALL DAY* on Saturday n Thursday n on Sunday afternoon. this doesn't make sense... These are the best times when the bar makes money! If the hotel makes it so that the frequently travelling customer cannot exchange the coupon at the closed bar, then why give the darned coupon in the first place??

AccorHotels certified review
Ridzwan Couples - 12/06/2017
« Dated rooms »

The rooms were quite old, could use a refurbishment. It's not a 4 star as indicated on the website or the front of the hotel. It's either a 2 or 3 star at most.

AccorHotels certified review
Anonymous Business - 15/04/2017

I'm used to Mercure Hotels and so was expecting something better. This hotel does not feel like a 4-stars hotel. Bed and furniture are outdated. Bathroom is plain. Breakfast was not as fresh as expected. Lighting in the breakfast room was broken and plates were missing. J'ai l'habitude des hôtels Mercure et je m'attendais à mieux. Cet hôtel ne mérite pas les 4 étoiles affichées. Les lits et l'ameublement était démodé. La salle de bain était ordinaire. Le petit déjeûner n'était pas si frais (en particulier le pain). L'éclairage de la salle de petit-déjeuner était cassé, et les assiettes manquaient.

AccorHotels certified review
Anonymous Business - 14/04/2017

This maybe once was a 4-star hotel, but that was ages ago. The room was not very clean and the staff that welcomed me during the night was unfit for the job: although they had an authorization on the credit card, he still wanted me to pay for the first night upfront, and he did not give me my welcome-voucher as a gold member although I showed him my card.

AccorHotels certified review
Anonymous Families - 13/04/2017

Bad attitude from front desk staff, unfriendly, unprofessional made feel unwelcome from the first minute we walked in, throughout until the last minute.

AccorHotels certified review
Anonymous Business - 10/04/2017

Helpful reception staff

AccorHotels certified review
Anonymous Business - 24/03/2017

People at the reception was really unpleasant with clients - rooms are very noisy - breakfast was fine

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Anonymous Business - 19/03/2017

excellente

AccorHotels certified review
Anonymous Families - 22/01/2017

very efficient great price/value ratio very nice people at reception and bfast

AccorHotels certified review
Anonymous Couples - 01/01/2017

The breakfast was excellent as always. Was great to have a terrace too. The rooms could be more modern though.

AccorHotels certified review
Anonymous Business - 08/12/2016

Ras

AccorHotels certified review
Anonymous Business - 04/12/2016

Would be absolutely great is check in wouldn't take 25 minutes. Unacceptable.

AccorHotels certified review
Anonymous Families - 01/12/2016

From check-in to check-out it was just amazing. The cleanliness, the customer service, everything was just perfect.

AccorHotels certified review
Anonymous Families - 20/11/2016

Comfortable and friendly in a good area for shops and restaurants without being noisy

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Anonymous Business - 16/11/2016

Kind and efficient receptionist. Excellent feature for express check-out with email invoice.

AccorHotels certified review
Anonymous Business - 14/11/2016

I arrived around 12Pm and I have been obliged to wait several minutes to obtain my key .. the express check in was not working ....

AccorHotels certified review
Anonymous Business - 27/10/2016

the bathroom and decor is very old. Breakfast is good - missed soy-milk. Friendly and helpful stuff

AccorHotels certified review
Anonymous Business - 23/10/2016

Lovely hotel, nice sized, clean room with balcony on quiet street off of Prado. Staff very nice, excellent english spoken ( and patient French spoken with those of us who like to try ...). Room service was prompt and the food was very good. The breakfast buffet was plentiful and fresh.

AccorHotels certified review
Anonymous Couples - 11/08/2016

A quiet room, clean and comfortable. A good location in the city. Respectful attitude of the reception staff. An improvement of the breakfast would be necessary.

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