Hotel - Pullman Marrakech Palmeraie Resort and Spa
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Pullman Hotel

Pullman Marrakech Palmeraie Resort and Spa Hotel

KM6 Route de Fes  BP 658  Marrakech 
40060  MARRAKECH
MOROCCO

3,213 reviews
TripAdvisor Rating Based on 3,213 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 250  MAD
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access (Paying)
  • Parking
    • Private enclosed outdoor parking
    • Bus/coach parking area
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 250  MAD
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • MARRAKECH MENARA
  • Languages spoken at the hotel
    • French
    • Italian
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon (Paying)
  • Porter

Leisure and activities

  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
  • Services for children
    • Babysitting on request (Paying)
    • Children's Club for 0 to 3 years (Paying)
    • Children's Club for 4 to 6 years
    • Childrens Club for 6 to 12 years
    • Outdoor playground for children
  • Golf
    • Golf practice facilities (Nearby)
    • Golf lessons
  • Outdoor tennis court
  • Other sports activities
    • Bicycle hire facilities
    • Football (Nearby)
    • Karting facilities (Nearby)
    • Quad bikes (Paying, Nearby)

Catering

  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 hours
    • Opening hours : Week-end 24 hours

Business services

  • 10 meeting room(s)
  • Conventions hotel
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

The peace and quiet of the palm grove is the key feature of the Pullman Marrakech hotel. Each of the stunning rooms and suites has a balcony or terrace overlooking the magnificent gardens.

  • 252 rooms
  • 100 non-smoking rooms
  • 5 rooms for people with reduced mobility
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Safe deposit box
    • Automatic air control
    • Free in-room mineral water
    • Telephone
    • Opening windows
    • WIFI in your room
    • Wide working desk
    • Direct dial telephone
    • Automatic temperature control
    • Air conditionning with individual remote
    • Crib on request
    • High speed transmission line
    • Minibar
    • RJ 11 outlet
    • RJ 45 outlet
    • Nespresso experience offered
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our bars
See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 1,621 reviews

Our guest reviews for Pullman Marrakech Palmeraie Resort and Spa

100% certified reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 3,213 reviews
Certificate of excellence 2016
AccorHotels certified review
Charlotte B. Friends - 22/06/2017
« Quiet and nice »

good

AccorHotels certified review
Ashley Friends - 10/06/2017
« FANTASTIC  »

From the moment we arrived everything has been perfect. The reception team are so friendly always smiling and welcoming all the staff in general were lovely and always said good morning etc. There was a very rude guy in the bar where the entertainment was he wore big glasses. Except him everyone was amazing

AccorHotels certified review
Roux Families - 09/06/2017
« Bad experience »

I had booked a airport transfer with the hotel a month before the holidays. When we arrived at the airport nobody, so we had to take a taxi. then we arrive at the reception, even so I did the on line booking we had to wait another 30 min, travelling with a baby, he was already asleep as it was around 9pm. When we finally got the room, nobody was there to bring the luggage to the room, 200m, we had to wait another 20 min. Then we arrive in the room, only to find that no baby cot was installed (that was requested by email, same as the airport transfer + at the reception desk), I try to phone the reception for 20 min , no answer, I had to walk 200m to the reception to request a baby cot. this was a complete joke. When I asked to talk to a manager to explain the situation, no one for three days. Only to get a phone call the night before we left at 11pm (we were asleep, this woke us up, as we were leaving at 5 am) to let us know that we got offered the transfer to the airport the next morning. For sure I am going to leave the same comment on trip advisor, extremely disappointed. I am travelling with a baby and I make sure everything is confirmed not to have surprises. I am used to travelling but it is the first time I get this.

AccorHotels certified review
Sonia A. Families - 04/06/2017
« Welcoming and easy »

Returning to the hotel for a second holiday Great to see many of the staff are still working at the hotel across all departments Hotel, room, pool and gardens extremely well kept Good to see continuous investment in the facilities

TripAdvisor certified review
Couples - 09/05/2017
« Return visit »

This was our second time visiting the hotel and we would again compliment the management and stff on the cleanliness and quality of products and services offered to their guests. A vivit to the Neux Spa is a must, on offer there is a superb range of treatments from their professionally trained staff. With special mention on knowledge of products and attention to customer needs from manager Olga and award winning masseuse Imane

Our hotel has responded to the review
Our hotel has responded to the review

Dear Host, We would like to thank you for sharing your impressions on your recent stay within the Pullman Marrakech Palmeraie Resort & Spa. We are delighted to read that you appreciated the hotel for your second stay with us. Many thanks for your kind words and we hope we will welcome you for another stay. Best Regards, Khalid Issig

AccorHotels certified review
Anonymous Families - 05/05/2017

EXCELLENT

AccorHotels certified review
Anonymous Families - 05/05/2017

EXCELLENT

AccorHotels certified review
Anonymous Families - 04/05/2017

Very nice team. Arranging and flexible. Kids club staff are amazing. Already our 5th stay in the hotel. And for sure we will come again

AccorHotels certified review
Anonymous Families - 03/05/2017

The hotel was great and the staff very friendly. The premises are wide and quiet with is wonderful. Pool areas were great, and clean and enough facilities. what made our life wonderful is knowing there is a great kids club where we could leave our kids without any worry. I was not so impressed by the quality of food but there was a lot of choice so that made it good enough.

AccorHotels certified review
Anonymous Friends - 02/05/2017

Staff was great. Accommodation were nice and food was outstanding

AccorHotels certified review
Anonymous Families - 29/04/2017

very pleasant stay, enjoyed kids club and pools and restaurant. room was small for 4 people even though it was a deluxe room

AccorHotels certified review
Anonymous Families - 29/04/2017

lovely staff , amazing hotel, room could be slightly bigger (stayed in a superior room) with family of 4

AccorHotels certified review
Anonymous Families - 25/04/2017

A perfect hotel, lovely food and very Friendly staff!!

AccorHotels certified review
Anonymous Families - 25/04/2017

Our stay was one of the best holidays we have had a s a family. The hotel itself is set in beautiful surroundings, the family room was sufficient in size and clean. The staff were just amazing, so kind and nothing was too much trouble. A special mention to a few things, the food at the hotel is exceptional, with a variety of different foods every day all so fresh and interesting. The Best food we have had in a hotel. A big mention must go to the kids club, we never expected the staff to be as genuinely enthusiastic as they are, they adored our boys Grayson and Tate, Tariq and Reda made my boys feel so special, and they loved all of the activities, even though most of the kids were French, the staff ensured the were included in everything. It allowed my husband and I to have some lovely quiet time (rare on past holidays). The gusy by the pool were all lovely too and Mansour at the pool café was always extremely helpful and chatty. We are already planning when we can get back out! Thank you very very much for making our stay so fantastic! Katy and Adam, Grayson and Tate

AccorHotels certified review
Anonymous Families - 24/04/2017

Great hotel with very friendly staff. A good mix between luxury and family atmosphere.

AccorHotels certified review
Anonymous Families - 22/04/2017

Facilities and Kids Club were very good. Food is of reasonable variation. More attention could have been paid to needs of vegetarians including clearer marking of suitable dishes. More staff with good command of English needed.

AccorHotels certified review
Anonymous Couples - 18/04/2017

Very pleasant. and very nice personnel. Good Coffee (e.g Nespresso) should be part of the All Inclusive. Make a separate area in restaurant for adult (or with children) only.

AccorHotels certified review
Anonymous Families - 12/04/2017

A beautiful hotel with excellent facilities. The staff are very polite, helpful and passionate about their hotel. The kids club is the best we have ever been thanks to all their especially Meryam( very kind, caring and skilled)Adel and all in the club. The spa was wonderful and a place to be spoilt thanks to Fatima, Khadija, Nabila and Bahia. Food was average for the class of the hotel but bread, doughnut and juice making was 5 stars a big thank you. The The catering staff were all excellent without exception and at the front comes Yasmin at the reception to welcome you with his lovely smile and extreme professionalism offering his magic Moracan Tea. This vast heaven was made easy to navigate with the help of all the kind and helpful porters there offering a ride whenever needed. This great place would not function without the dedicated and hard working managers who were seen everywhere and provided us with warm reassurance and indeed actual help when it was needed and we full heartedly thank all of them to have made our stay memorable. Enough is said but truly we have been to many 5 stars hotels including 4 seasons in many countries but none had the charm, service and the warmth we felt at Pullman Marrakech. A very big thank you and We hope we would have the chance to repeat the same experience in the near future.

AccorHotels certified review
Anonymous Families - 11/04/2017

The best. Everything was 10/10!

AccorHotels certified review
Anonymous Families - 11/04/2017

Love every minute. Staff could not be more helpful. Food was great. Kids village amazing. My only negative is that when the kids entertainers were taking on the microphone or to a large crowd they should repeat what they say in English. My children felt a bit left out at such events as they could not understand what was being said. An example of this was the Easter egg hunt.

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