Hotel - Sofitel Chicago Magnificent Mile
Sofitel Hotel Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

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4.5/5 4,476 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air Conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Crib on request
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 14,781 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,476 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Tom B. Business - 17/02/2018
« Great location and very friendly staff. »

Room had an slight odd smell. Perhaps a bit musty.

AccorHotels certified review
Bailey Couples - 17/02/2018
« Excellent »

It was very nice and everyone was really accommodating.

AccorHotels certified review
Leticia T. Families - 17/02/2018
« Great location!!! »

Sofitel location is great, walking distance to everything. It’s a friendly hotel!!

AccorHotels certified review
Frank K. Business - 16/02/2018
« Not worth the cost »

Spent a considerable amount on a jr suite. The furnishings were worn, TV small with poor picture, and construction noise was prevalent the entire day while I was trying to prepare for a meeting the next day.

AccorHotels certified review
Frank L. Families - 16/02/2018
« Very good »

Pleasant

AccorHotels certified review
C Business - 15/02/2018
« Absolutely perfect »

I loved loved loved this hotel. Super classy and clean. Staff was super friendly and attentive at all times. Great location. Loved the croissants and coffee in the am - a really nice bonus! Super awesome and clean gym, too.

AccorHotels certified review
Jessica W. Business - 15/02/2018
« Visiting the Sofitel is like coming home, only more glamorous. »

It is a wonderful location, property, and overall experience.

AccorHotels certified review
Tray Business - 14/02/2018
« Awesome »

We had a great time and really enjoyed the hotel! Close to shopping, lots of places to eat. Hotel staff very friendly and the rooms were clean!

AccorHotels certified review
Beverly T. Friends - 14/02/2018
« Sophistication and class »

We enjoy the Sofitel immensely. The staff is always helpful, courteous and knowledgeable. The beds are comfortable, the rooms ample and amenities plentiful. It’s very close to the magnificent mile and there is a restaurant in the hotel where you will find the best croissants.

AccorHotels certified review
Anna H. Couples - 14/02/2018
« Loved the stay »

We loved the stay and also sent a message about the same during our stay to your SoMe team via FB (no reply though). Front desk staff extremely nice at check-in. After breakfast the first day we weren't too happy with the service, but the following days we were provided excellent service by Endri and Aurey (probably not spelled correct, sorry for that). The quality of the breakfast is truly amazing and the pancakes and eggs benedicte the best I ever had. Room was very, very clean and nice and we loved the view, as well as appreciated a room on a high floor. I'll have no doubt whatsoever where to stay when visiting Chicago another time. Thanks a lot for a lovely stay.

AccorHotels certified review
Anonymous Business - 14/02/2018
« Mostly great but a few glitches »

As usual, the staff was exceptional and the room upgrade very appreciated. Two relatively minor issues: 1) the rubber seal on the bottom of the shower door did not extend to the base resulting in considerable flooding of the bathroom floor; and 2) in the past, I have requested not to be put in a room across from the ice machine, but of course, that’s exactly where I was located, and someone on the floor must have gotten ice at least 3X during the evening, waking me up each time. These are not significant, but my expectations from Sofitel are high, perhaps unfairly so. Nonetheless, they will not stop me from returning, as I do love the ambience and staff.

AccorHotels certified review
Cyril Business - 13/02/2018
« Great stay in Sofitel Chicago »

Room and services are great, staff is facilitating.

AccorHotels certified review
Jay Friends - 13/02/2018
« Friendly and comfortable »

I appreciate the professionalism of the entire staff at Sofitel Chicago I am always impressed with the friendly and expert service delivered at this property. From the front desk to housekeeping to restaurant -- I always have a great experience at your fine property. Thanks everyone!

AccorHotels certified review
Jennifer P. Families - 13/02/2018
« Very pleasant stay »

Lovely hotel and rooms (Deluxe King Bedrooms 28th floor, we had Rooms 2811 and 2812 ) were well appointed and comfortable. Great staff. Booking for daughter done by their host Dermatology practice - I booked directly with hotel and agent was wonderful AIDA - our confirmation number 18… stayed February 8-11 Two areas for improvement. Firstly - Room Service was too busy and had to often wait a long time on the phone. Finally went myself to restaurant to pick up food - fine because my husband was with us (daughter, son in law n baby) but not possible if I was alone. Restaurant staff nice. Secondly - Housekeeping - On Friday 9th, the East Asian cleaner did not even vacuum our rooms - I told Vern the Concierge and understand the ladies often have way too much work to do. But not even a quick once over. The lady on Saturday was fabulous - cannot remember her name - might be Daniela? Another time I had to wait hours for a luggage rack.

AccorHotels certified review
Rafael N. Couples - 13/02/2018
« great »

customer service, beautifull hotel , clean rooms

AccorHotels certified review
Anonymous Couples - 13/02/2018
« Quick Chicago trip! »

It was great! Beautiful room, great service and very clean room!

AccorHotels certified review
Anonymous Families - 13/02/2018

Everything was great until I received parking bill.. 72 dollars a night. Very unhappy.

AccorHotels certified review
Christine Solo - 13/02/2018
« Relaxing »

Your staff was absolutely wonderful and room service was on time served very well and the food delicious. The bed was extremely uncomfortable. The room was very clean and the atmosphere very quiet. If the bed had been comfortable it would have been the perfect stay.

AccorHotels certified review
Eddy Couples - 13/02/2018
« Awesome »

We had a great time the attention is great. Great place to stay at

AccorHotels certified review
Ali B. N. Couples - 13/02/2018
« Great Anniversary stay! »

Very much enjoyed our 2 night stay. The renovated room is great. Bed was comfy. Staff was friendly! They even sent a card with chocolates for our anniversary, which made the trip even more special.

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