Hotel - Sofitel Chicago Magnificent Mile
Sofitel Hotel Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

4.5/5 4,743 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air Conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Baby bed
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating 17,496 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 4,743 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Anonymous Friends - 10/10/2018 AccorHotels certified review
« J. »

It was awesome, clean, excellent service and nice restaurant.

Marylynn R. Business - 10/10/2018 AccorHotels certified review
« Very enjoyable »

Everyone on staff was wonderful. Enjoyed the bar and the restaurant.

Jasmine W. Families - 10/10/2018 AccorHotels certified review
« We thoroughly enjoyed our stay! »

We really appreciated how comfortable the beds, pillows and rooms are. Also the rooms are very clean. Any staff that we encountered were polite, friendly, professional and welcoming.

M. Business - 10/10/2018 AccorHotels certified review
« Great, just disappointed of the “not so late” check out »

Great service as usual, love your hotel. I was disappointed you would not let me work in my room up to 2pm to get my taxi, and asked me to liberate at 1pm latest. No plug in the hotel lobby and not the right place to work properly

Dennis S. Business - 09/10/2018 AccorHotels certified review
« President »

Ninth year in a row holding our annual Women's Forum at the Sofitel. Best overall experience so far.

Zach R. Couples - 09/10/2018 AccorHotels certified review

The desk staff was friendly, the bar staff was not. I over heard an argument between a waiter and manager. Our room was nice but we had issues with the television remote which took several phone calls to get fixed.

Carly Families - 09/10/2018 AccorHotels certified review
« Perfect! »

Loved it!

Shoichiro T. Business - 09/10/2018 AccorHotels certified review
« The best sleep I've had in years »

From the moment I checked in to the day I departed, my stay was fabulous to say the least. The service was exceptional and the hotel was full of luxury. With a great location and on site amenities, I will definitely stay there again if ever in Chicago.

Bev C. Business - 09/10/2018 AccorHotels certified review
« Fantastic place with amazing service »

I had a wonderful time at the Sofitel Chicago! Accommodations were great and staff was amazing!

Shea H. Business - 09/10/2018 AccorHotels certified review

Great conference experience.

Anonymous Business - 09/10/2018 AccorHotels certified review
« Great »

Very nice accommodations, clean room with very large closet and bathroom and comfortable bed.

Anonymous Business - 09/10/2018 AccorHotels certified review
« Great stay as always »

I always stay here when visiting Chicago. My stay is always wonderful.

Mary P. Business - 09/10/2018 AccorHotels certified review
« The customer service was awesome »

From the moment I was greeted to when I left I enjoyed the attention everyone paid to me. I have a slight issue with the room but I did not complain about it because it was minor

Sfr Solo - 09/10/2018 AccorHotels certified review
« Great room, but an alarm went off and ruined my "luxury sleep-in" treat - which was the whole point! »

The room was nice and I truly appreciated the late check out request, but there was a truly awful alarm that went off in the very early morning and unfortunately ruined what was supposed to be a night away from reality/sleep retreat. As a professional global traveler, this is not usually something that I would complain about/would be a big deal - but the reason I booked this hotel that night was to escape from the ICU in which my husband has been fighting for his life for the last week. He was hit by a car that didn't stop at a stop sign and suffered a severe spinal cord injury, in addition to too many others broken bones to list. Given I also have 3 young girls at home - this night away was supposed to be an indulgent "quiet place" where I could try and have a moment alone and finally try to get some rest after one of the worst 7 days of my life. Of course I know this was not an intentional mishap - but in the spirit of honest feedback and someone in the business of client service, I would love to suggest that the housekeeping staff add "check no alarms on are on" before a room is cleared for check-in! Many thanks.

Na Couples - 09/10/2018 AccorHotels certified review
« Friendly staff. Great location »

1st time guests. Very familiar with Chicago and location is great. Visit almost monthly

Anonymous Business - 09/10/2018 AccorHotels certified review
« Very Nice Room and Friendly Service »

Everyone that I encountered during my stay was very friendly and my room was very nice and very clean. The bathroom was fantastic and the bed very comfortable.

Testmonkey Couples - 09/10/2018 AccorHotels certified review
« Very nice »

Wonderful stay

Lindsay Business - 09/10/2018 AccorHotels certified review
« Beautiful hotel! »

Beautiful hotel, spacious and nice decorated room. Wonderful, polite and professional staff at all levels. If there is anything you can improve on would be your room service. The quality of food and options for the price is just not there.

Anonymous Business - 09/10/2018 AccorHotels certified review
« Very good except for the TV situation »

On my last several visits the TV stations disconnect randomly. This time my TV went completely dead for the evening. I have reported this several times but no change. I can't stay in a hotel where the TV does not work. I had a co-worker stay there this time and he also told me in the morning he was watching a game on ESPN and he lost the channel for a long period of time. This really needs to be fixed or it's impossible to stay there.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey K., Thank you for taking the time to tell us about your experience at the Sofitel Chicago Magnificent Mile. I am sorry that your experience with the TV system did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are in the process of selecting the best TV system We hope that in the near stay you will enjoy our new system on your next visit. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Volkan Pakis Director of Rooms & Engineering Sofitel Chicago Magnificent Mile

Anonymous Business - 09/10/2018 AccorHotels certified review
« pleasant and comfortable »

Customer focused and friendly staff, quick to respond when anything was needed, quiet comfortable rooms.

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