Hotel - Sofitel Chicago Magnificent Mile
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Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

20 East Chestnut St - Downtown 
60611  CHICAGO
UNITED STATES

4,207 reviews
TripAdvisor Rating Based on 4,207 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Crib on request
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 12,375 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,207 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Friends - 21/07/2017
« The hotel was a perfect luxurious getaway. »

The check-in was smooth. Seeing the room, the bathroom set a high bar for the rest of the stay. The bed was comfortable, the duvet was so soft. In the morning, the complimentary coffee was delicious.

AccorHotels certified review
Anonymous Business - 21/07/2017
« A great overall experience - forgot how much I liked this hotel. »

The service level is very high, and I love the clean simplicity of the room decor. Very good location. Would stay again.

AccorHotels certified review
Chris M. Business - 21/07/2017
« Nice »

Nice hotel. Clean, elegant. Service was fantastic.

AccorHotels certified review
Mark K. Business - 21/07/2017
« I accidentally left a shirt in my closet - called the next day - and haven't heard back about whether or not you found it »

Please call me on 203 428 1917 when you find my shirt. I was in room 2114 at the Chicago Magnificent Mile property on Tuesday 18 July

AccorHotels certified review
Judith B. Couples - 20/07/2017
« ELegant »

WE loved everything about the hotel except for the closet which was too tiny! And the restaurant was superb!The wi-fi connection wasn't great--we had to sign inrepeatedly and had trouble staying connected.

AccorHotels certified review
Marques M. Couples - 20/07/2017
« Can't wait to come back! »

Short stay but I love your hotel, beautiful and friendly staff

AccorHotels certified review
Anonymous Business - 20/07/2017

The hotel is beautiful and our location was in central Chicago. My only requests would be that we learn about the coffee machine at registration (we had to root around for it) and it would be lovely if the hotel had a pool. We were charged an amenity fee but this location does not have that many amenities.

AccorHotels certified review
Marsha C. Solo - 20/07/2017
« Best hotel in Chicago. »

I have been staying exclusively at the Chicago Sofitel since December 2011 for a total of 219 nights. I love your hotel and I'm always treated like a VIP. The people you employ are the best in the business and remember me even when I haven't stayed at the hotel for a long time (I am retired now, so my visits to Chicago have slowed down dramatically). Thank you for another wonderful, memorable stay. I appreciate each and every one of you.

AccorHotels certified review
Anonymous Couples - 20/07/2017
« Super comfy! »

Very nice hotel, super comfy accommodations.

AccorHotels certified review
Dr. L. S. Business - 20/07/2017
« Front Desk Staff was Incredible »

My experience with the front desk staff was extremely good. They were helpful with service, suggestions, and even helping with directions to my meeting destination. I had some issues with the room that prevents this from being a 10.

AccorHotels certified review
Anonymous Families - 20/07/2017

Wonderful

AccorHotels certified review
Ken Business - 20/07/2017
« Fantastic! »

Great. No problems. Very nicely priced. Great room. The bed was very comfortable.

AccorHotels certified review
Pawel Business - 20/07/2017

The best ever

AccorHotels certified review
Carol E. Friends - 20/07/2017
« Love Sofitel! Love Chicago »

Everyone was extremely nice and helpful. Maybe if I have to find something to improve on it would be to have a soda/vending machine around for a late night snack.

AccorHotels certified review
Anonymous Business - 20/07/2017
« Excellent as always »

Accommodations very clean, great service

AccorHotels certified review
Esco J. Families - 19/07/2017
« Disappointing  »

The room was below average. The bed was uncomfortable. The sheets smelled like they had been in an attic. The bathroom was nice. That's about it.

AccorHotels certified review
Patti G. Families - 19/07/2017

I wasn't greeted the way I usually am! My air conditioner was broken ,asked for it to be fixed!! It wasn't!!!! No usual perks! A food voucher ,up grade?

AccorHotels certified review
Leigh Couples - 19/07/2017
« Comfortable stay in a beautiful hotel »

My husband and I stayed at the Sofitel Chicago for our mini-honeymoon. The staff at Sofitel were so accommodating and our room was beautiful! The location was great - short walk to great restaurants and shopping. I would definitely stay here again.

AccorHotels certified review
Mavis Couples - 19/07/2017
« Short on paper! »

There was no facial tissue in the tissue holder. There was a half of a roll of toilet tissue with no spare. There was one bath towel for two guests. I was extremely disappointed with the Sofitel.

AccorHotels certified review
Natan G. Couples - 19/07/2017
« Great hotel and service »

Great

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