Hotel - Sofitel Chicago Magnificent Mile
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Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

20 East Chestnut St - Downtown 
60611  CHICAGO
UNITED STATES

4,308 reviews
TripAdvisor Rating Based on 4,308 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Crib on request
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 13,163 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,308 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Candice Families - 19/09/2017
« Great service and a beautiful place to stay! »

We were a little nervous staying somewhere new, but Sofitel exceeded our expectations and we will be staying here in the future! The rooms were wonderful, great AC, the beds comfortable, the little touches like the coffee Nepresso in the room made mornings easier, and cookies on the desk at night-amazing. We were so pleased with your staff and their helpfulness and the restaurants were wonderful as well. The location is perfect for roaming around town and just enjoying the city of Chicago! Thank you all and we will see you next year!

AccorHotels certified review
Chris Z. Couples - 19/09/2017
« Great location, nice service and neat place to stay!!! »

Overall, I had a wonderful experience staying in Sofitel of Chicago!!

AccorHotels certified review
Anonymous Couples - 19/09/2017
« Pretty good »

Overall not bad. The room was dated for a "luxury king." The chaise lounge was hard as a rock and the orange color scheme needs to go. A lot of the wood trim was chipped and the bathroom needed a makeover. However, the bed was very comfy. The staff was kind and accomodating.

AccorHotels certified review
Julie Couples - 19/09/2017
« Amazing!! »

It was our wedding day and everyone was amazing and wonderful

AccorHotels certified review
Sarah Couples - 19/09/2017
« Excellent »

An excellent trip. Gorgeous room and bathroom. Wonderful bar with amazing cocktails and service. Room service dinner was delicious on our final night there. The hotel is perfectly situated in the city and in proximity to basically everything we would have wanted on our trip.

AccorHotels certified review
Enid G. Friends - 19/09/2017
« Very pleasant hotel. »

We especially loved the outdoor area where we could sit, eat and drink with our friends.

AccorHotels certified review
Connie Business - 19/09/2017
« Comfortable Stay Business or Pleasure »

Very comfortable Spa feel environment. Wish I could have stayed longer!

AccorHotels certified review
Steven T. Friends - 19/09/2017

I like location. Common areas acceptable. Room need complete renovation. I won't return until renovation.

AccorHotels certified review
Craig R. Couples - 19/09/2017
« Didn't follow through »

I prepaid my stay and at check in I was told everything was paid in full. At check out I had an amenity fee for 2 nights and I questioned the charge. I was told by I believe Margaret that the fee would be removed because it was not disclosed at check in. When I received my ebill the charge remained and was not credited. If you tell a guest something follow through. Secondly, disclose the charge at check in.

AccorHotels certified review
Anonymous Couples - 19/09/2017
« Very nice »

Very nice. Enjoyed our stay.

AccorHotels certified review
Anonymous Business - 19/09/2017

GREAT EXPERIENCE, Enjoyed the Atmosphere & Hotel Hospitality

AccorHotels certified review
Mashael A. Business - 19/09/2017

I liked it, staff was very accommodating and frendly. I ordered toddler bed and came with teddy bear and travel kit, this alone made me decide to ise this hotel as my destination place. Thank you!

AccorHotels certified review
Anonymous Business - 18/09/2017
« All the guys outside are always so very helpful with luggage, directions, getting cab service. »

Enjoyed it very much

AccorHotels certified review
Ahmet O. Families - 18/09/2017
« It is goodevery t »

Every thing is ok except the hard pillow was not availabel l can not sleep on soft pillow

AccorHotels certified review
Anonymous Business - 18/09/2017
« Classy, attentive service, elegant place. »

It was lovely.

AccorHotels certified review
Anonymous Couples - 18/09/2017

Perhaps I was expecting more for $450.00 a night. Other than the very comfortable bed the room was average. Two bath towels for two guests in the room seemed a bit cheap. The room was small and nothing special. The restaurant and bar very good and excellent service.

AccorHotels certified review
Pete G. Business - 18/09/2017
« Perfect stay in Chicago »

I organized a group meeting in the hotel and stayed overnight for 2 nights

AccorHotels certified review
Anonymous Business - 18/09/2017
« Lovely Stay »

Very lovely stay- the staff is warm and welcoming. The rooms are comfortable and very efficient. The coffee station and croissants are a prefect start to the morning. I also appreciate the newspapers on each floor and in the restaurant.

AccorHotels certified review
Fred R. Friends - 18/09/2017
« Mr. Fred R. »

Great location, clean and well designed rooms. My only problem was the inroom safe that malfunctioned 3 of our 4 nights at the hotel and we had to call security to open it so we could get our valuables. That was inconvenient and apparently there was no fix. We were told that the hotel was quite full so our upgrade request could not be honoured; I assume that is why we weren't offered another room. Other than this, we would definitely stay at this property again.

AccorHotels certified review
Cynthia Couples - 18/09/2017
« Classic Comfort »

The room was. Wry clean and nicely furnished. Bed was very comfortable and the bathroom was large and has a spa like feel.we had a. Eautiful view of the Hancock building.

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