Hotel - Sofitel Chicago Magnificent Mile
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Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

20 East Chestnut St - Downtown 
60611  CHICAGO
UNITED STATES

4,209 reviews
TripAdvisor Rating Based on 4,209 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Crib on request
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 12,392 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,209 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Katherine G. Couples - 23/07/2017
« Excellent hotel focused on the guest »

We had a wonderful stay. Loved the outdoor seating and enjoyed a few drinks and food out there when we came back from our concert. Breakfast was wonderful as was our room. We would definitely recommend it to others, as well as come back when we are back in Chicago.

AccorHotels certified review
Catherine Business - 23/07/2017
« Good overall - but the rooms have a strong, musty - mold smell. »

Good Bed and linens. Food at our business meeting was good. The biggest negative was how bad the sleeping rooms smelled. Very Musty. I could smell the odor just stepping into the room. I changed rooms, and the second room wasn't as bad, but still musty. Is it from the humidity? The ventilation system? Or something else altogether. The impression I got was "how can you even place a customer into a room that smelled so bad?"

AccorHotels certified review
Barbara A. M. Couples - 23/07/2017
« Service was wonderful »

The hotel was beautiful, service was wonderful and staff was very friendly

AccorHotels certified review
V. E. Couples - 22/07/2017
« I was not pleased with cleanliness and quality of room. »

I planned my visit months in advance. I asked for a room with a nice view. I arrived for an early check in. I was told my room was being cleaned. I was fine with waiting for my room to be cleaned. I decided to go get lunch while my room was being cleaned. I returned to the hotel after my lunch. I sat in the lobby to wait for my room. The wait was not a problem for me. The desk clerk said he had a room ready, but it was not the room I was waiting for if I didn't mind. I said ok I will check in now. When I arrived to room 804 I was disappointed. My view was over looking a parking garage and the window drapes had huge water stains! The bathroom sink was also cracked. I heard so many wonderful things about the Sofitel. Well apparently those words were nothing more than opinions! I was very disappointed with my stay at Sofitel in Chicago on Chestnut street. I work in Healthcare and I attend conventions with my company. I will not recommend a stay at the Sofitel in Chicago. I have stayed in less quality hotels and have had better rooms! The staff was nice, but for the amount of money to stay at the Sofitel was not worth it! I have pictures to prove how awful my room truly was!

AccorHotels certified review
Anonymous Couples - 22/07/2017

We enjoyed immensely the stay at your hotel. The room keeping could be better.

AccorHotels certified review
Luis Solo - 22/07/2017
« Outstanding Experience »

I've stayed in Sofitel Chicago in 2 different weekends and had a great experience. Exceptional infrastructure and services. Large rooms with modern decor, professional and dedicated staff (at one of the check ins I was greeted by the hotel manager himself). Also, being Le Club Platinum, I got upgraded on both stays and received daily in-room amenities. The attention point is the lack of leisure options (e.g pool) but, since I was traveling alone, I didn't really missed it.

AccorHotels certified review
Anonymous Business - 21/07/2017

Everything is great. I would add more venues downstairs. Le bar is great but is the only place to enjoy a cocktail in the evening

AccorHotels certified review
Anonymous Friends - 21/07/2017
« The hotel was a perfect luxurious getaway. »

The check-in was smooth. Seeing the room, the bathroom set a high bar for the rest of the stay. The bed was comfortable, the duvet was so soft. In the morning, the complimentary coffee was delicious.

AccorHotels certified review
Anonymous Business - 21/07/2017
« A great overall experience - forgot how much I liked this hotel. »

The service level is very high, and I love the clean simplicity of the room decor. Very good location. Would stay again.

AccorHotels certified review
Chris M. Business - 21/07/2017
« Nice »

Nice hotel. Clean, elegant. Service was fantastic.

AccorHotels certified review
Mark K. Business - 21/07/2017
« I accidentally left a shirt in my closet - called the next day - and haven't heard back about whether or not you found it »

Please call me on 203 428 1917 when you find my shirt. I was in room 2114 at the Chicago Magnificent Mile property on Tuesday 18 July

AccorHotels certified review
Judith B. Couples - 20/07/2017
« ELegant »

WE loved everything about the hotel except for the closet which was too tiny! And the restaurant was superb!The wi-fi connection wasn't great--we had to sign inrepeatedly and had trouble staying connected.

AccorHotels certified review
Marques M. Couples - 20/07/2017
« Can't wait to come back! »

Short stay but I love your hotel, beautiful and friendly staff

AccorHotels certified review
Anonymous Business - 20/07/2017

The hotel is beautiful and our location was in central Chicago. My only requests would be that we learn about the coffee machine at registration (we had to root around for it) and it would be lovely if the hotel had a pool. We were charged an amenity fee but this location does not have that many amenities.

AccorHotels certified review
Marsha C. Solo - 20/07/2017
« Best hotel in Chicago. »

I have been staying exclusively at the Chicago Sofitel since December 2011 for a total of 219 nights. I love your hotel and I'm always treated like a VIP. The people you employ are the best in the business and remember me even when I haven't stayed at the hotel for a long time (I am retired now, so my visits to Chicago have slowed down dramatically). Thank you for another wonderful, memorable stay. I appreciate each and every one of you.

AccorHotels certified review
Anonymous Couples - 20/07/2017
« Super comfy! »

Very nice hotel, super comfy accommodations.

AccorHotels certified review
Dr. L. S. Business - 20/07/2017
« Front Desk Staff was Incredible »

My experience with the front desk staff was extremely good. They were helpful with service, suggestions, and even helping with directions to my meeting destination. I had some issues with the room that prevents this from being a 10.

AccorHotels certified review
Anonymous Families - 20/07/2017

Wonderful

AccorHotels certified review
Ken Business - 20/07/2017
« Fantastic! »

Great. No problems. Very nicely priced. Great room. The bed was very comfortable.

AccorHotels certified review
Pawel Business - 20/07/2017

The best ever

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