Hotel - Sofitel Chicago Magnificent Mile
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Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

20 East Chestnut St - Downtown 
60611  CHICAGO
UNITED STATES

4,204 reviews
TripAdvisor Rating Based on 4,204 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Crib on request
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 12,349 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,204 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Esco J. Families - 19/07/2017
« Disappointing  »

The room was below average. The bed was uncomfortable. The sheets smelled like they had been in an attic. The bathroom was nice. That's about it.

AccorHotels certified review
Patti G. Families - 19/07/2017

I wasn't greeted the way I usually am! My air conditioner was broken ,asked for it to be fixed!! It wasn't!!!! No usual perks! A food voucher ,up grade?

AccorHotels certified review
Leigh Couples - 19/07/2017
« Comfortable stay in a beautiful hotel »

My husband and I stayed at the Sofitel Chicago for our mini-honeymoon. The staff at Sofitel were so accommodating and our room was beautiful! The location was great - short walk to great restaurants and shopping. I would definitely stay here again.

AccorHotels certified review
Mavis Couples - 19/07/2017
« Short on paper! »

There was no facial tissue in the tissue holder. There was a half of a roll of toilet tissue with no spare. There was one bath towel for two guests. I was extremely disappointed with the Sofitel.

AccorHotels certified review
Natan G. Couples - 19/07/2017
« Great hotel and service »

Great

AccorHotels certified review
Penny Couples - 19/07/2017
« Lovely hotel with very helpful staff »

From check in to check out, we enjoyed every aspect of our 5 day stay. The room was lovely, the staff could not have been nicer.

AccorHotels certified review
Jeff R. Families - 19/07/2017
« The staff was rude  »

We were so surprised by how rude the front hotel staff was to my family. I have never been so poorly treated by this hotel. If i could rate you below a 1 i would!

AccorHotels certified review
Mr. M. Business - 19/07/2017
« Luxurious Hotel »

First Class Hotel. Staff was excellent. Location is a prime spot.

AccorHotels certified review
Michael M. Friends - 18/07/2017
« Great overnight »

We were in for a brief stay. Valet parking was easy. Check in took but a walk by. The staff was abundant and helpful. The room was like new.

AccorHotels certified review
Lisa Solo - 18/07/2017
« For the price, definitely subpar »

Mediocre at best. There was only one guest in front of me at check-in and it took over 20 minutes. After handing me my key, I was not instructed what my room number was, where the elevator was, how to get on the wifi, etc. Just "enjoy your stay". The carpeting in the room appeared to be from 1970 and my room overlooked a drab parking garage. At checkout I went to the concierge to asd to store my luggage in luggage storage. There were two men at the desk, one helping a customer, one was not. After 5 minutes he asked me curtly "do I need something?" It took 3 bellhops to figure out who could assist. Overall it was just a bit lackluster for a 4.5 star hotel.

AccorHotels certified review
Lindsey Couples - 18/07/2017
« It was fine but the "amenity" fee was unnecessary! »

When we checked in, they told us about an amenity fee for internet, coffee and muffins before 7am and the gym. None of these things were needed for a 2 night weekend stay in downtown Chicago. Who gets up before 7am on the weekend? Who doesn't have Internet access this day and age and not ho needs a gym in the summer I doentown Chicago?? A waist!

AccorHotels certified review
Anonymous Families - 18/07/2017

Good except the silly "amenities fee" that guests can't opt out of. I didn't use the wifi, nor the business center, etc.

AccorHotels certified review
Anonymous Couples - 18/07/2017
« Nice. »

Great location. Staff very attentive.

AccorHotels certified review
R G. Couples - 18/07/2017
« mediocre »

Hotel and bar staff was attentive and professional. However the brunch included in our stay package was dis-organized and painfully slow; just getting seated took around 15 minutes dispite a multitude of open tables (the hostess apologized for forgetting about us). Our waitress, while clearly over loaded was at least pleasant and accommodating as best she could be while we waited for service. The food was good which eased the annoyance. A somewhat disappointing end to an otherwise nice stay.

AccorHotels certified review
Anonymous Business - 18/07/2017
« The outstanding experience I expect from Sofitel »

I am always treated well at Sofitel. Just as I expected.

AccorHotels certified review
Tim &. N. Couples - 18/07/2017
« Above and beyond our expectations, AMAZING!! »

From the moment we walked in we knew that we had arrived to our temporary home for the next few days in Chicago. The feeling and aroma in the lobby, friendly staff that made us feel like we truly were "guests" . And then, we were informed that we were selected as "Guests of the Day" and were upgraded to the Suite...Unbelievable!!! I've stayed around the World, in the Middle East over 16 times, Europe a half a dozen times and through out the US....and hands down, no questions asked...Best Hotel Stay EVER!

AccorHotels certified review
Carlton Business - 18/07/2017
« Clean room, good location. »

I've stayed on a couple of occasions and find the property to be consistently of high quality.

AccorHotels certified review
Dale54 Couples - 18/07/2017
« great weekend in Chicago »

it was a very nice hotel with a great staff

AccorHotels certified review
Anonymous Couples - 17/07/2017
« Great spot near all attractions »

Second visit to this hotel and never disappointed.great staff and a wonderful location

AccorHotels certified review
Dawn Y. Families - 17/07/2017
« not what expected »

the room was not ready at 3, they checked our bags, came back when room was ready, took them 10 min to locate all our bags then when we told them we would take them to the room ourselves were made to take them off the cart and carry them up. room was small for the price, even discounted price, have had better experiences at Holiday and Comfort inns

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