Hotel - Sofitel Chicago Magnificent Mile
Sofitel Hotel Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

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4.5/5 4,541 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air Conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Crib on request
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 15,459 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,541 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Q Couples - 15/04/2018
« great staff a nice trip for my wife and I »

I did not see any value in the amenity fee that was charged

AccorHotels certified review
Kay F. Families - 15/04/2018
« Disappointing »

Our experience started out with the fact tha I had emailed the hotel manager directly asking for some discreet suggestion of low budget things to do 2 weeks before our trip to me dismayed with no reply. Our check was lovely and the women was very nice. Next we ordered from room service a side of toast and an egg as we had been traveling overnight. It took an hour an ten minutes at 10:30am to get our Order and they forgot the ice water we had asked for. The room was clean and comfortable and a great location. When we returned to our room that night at 11:00pm we wanted to eat our leftover dinner, we asked the front desk if they had a fork for us and she told us to call room service. We called and they said they would be right up. They never came. When we went downstairs in the morning for the complimentary coffee and croissant, we were told by a , what felt like a very judgmental hostess, thT we were only allowed to take our coffee to go. We couldn’t sit unless we were paying for breakfast. The bellmen were very attentive and helpful. This was a mother/daughter weekend to celebrate my daughters graduation from university. I unfortunately lost my jod in December and even though financially this was difficult, we scrapped together to celebrate. I was surprised that a company would make me feel that we didn’t belong and were second class. Your hotel is beautiful, I would hope you would invest in people development in order to make any guest feel welcome and special no matter their class. We enjoyed our first time in Chicago, but hope you take the opportunity help your team undestand how their actions or inactions make people feel. It all starts with the leadership and obviously I was not worth the effort due to my inexpensive rate or status. I hope it can be a lesson learned. Thank you for listening.

AccorHotels certified review
Anonymous Couples - 15/04/2018
« Great! »

Awesome

AccorHotels certified review
Amy Families - 15/04/2018
« Great stay »

Easy- clean- too short.

AccorHotels certified review
Helena W. Couples - 14/04/2018
« Great room, but mysterious added charge on my bill of $13 for what? »

Near CTA, attractive and stylish interior, comfortable room. But a strange high steady mechanical whine continued all night -- something electric running all the time? Didn't bother my hearing-impaired husband, but it woke me up a few times. Avoid room 605; it's probably something in the plumbing or elevators. Also, I found a charge for $13.20 on my credit card that was not explained. If they charge for using the bathrobes (my only guess) then they should say so. I did ask the front desk to send up additional creamer for coffee, but that was because there was only 1 in the tray. Plus, i tipped the service worker.

AccorHotels certified review
Nelson A. Solo - 14/04/2018
« Very satisfied. »

Exceptionel.

AccorHotels certified review
Anonymous Business - 14/04/2018
« Always comfortable and great location »

Always comfortable. My complaints are such first world problems, seems silly to mention. Gym could be bigger. Often times not enough machines for your size hotel. Also, please get Comedy Central in your tv package. But I will still stay there without these things.

AccorHotels certified review
Howard R. Business - 14/04/2018
« Generally excellent. »

I was floored by the valet parking fee and didn’t use it in the hotel. Would not have rented a car if I had known at booking. I booked through American Express.

AccorHotels certified review
Silvia Business - 14/04/2018
« Satisfying »

Room and hotel satisfying. Buffet breakfast missing

AccorHotels certified review
Matt Business - 14/04/2018
« Nice overall but unclean room »

Check in was lovely. The room and bed was comfortable and stylish. It was disappointing and gross to see long women's hair all over the bathroom and in the bathtub. Dirty. Yuck. Also, there was a bandaid sticker stuck on the bathroom door. Double yuck. The lack of proper cleaning/inspection was disappointing, especially given he rate paid. Thank you.

AccorHotels certified review
Vinny Business - 14/04/2018
« Wonderful »

Nice hotel, nice room and a great big shower!

AccorHotels certified review
David P. Business - 13/04/2018
« Great beds »

Super comfy beds. Would appreciate more outlets.

AccorHotels certified review
Jonathan A. Solo - 12/04/2018
« Nice Stay »

Efficient and pleasant from start to finish.

AccorHotels certified review
Juan O. Couples - 12/04/2018
« Excellent hotel and staff »

My wife and I had a wonderful anniversary stay from the clean luxurious rooms to the welcoming staff. We enjoyed the morning croissants to the complementary spicy. plum tea in the lobby. Great job!

AccorHotels certified review
Anonymous Business - 11/04/2018
« Quick, efficient stay »

Got there late, left early the next day - comfortable stay. Thank you.

AccorHotels certified review
Marcus Couples - 11/04/2018
« Fantastic stay. »

From arrival to departure it was a wonderful experience. Everything and everyone was first class.

AccorHotels certified review
Solita Solo - 11/04/2018
« Very Comfortable & friendly staff »

The hotel is beautiful, and staff very friendly.

AccorHotels certified review
Dr. S. A. Couples - 11/04/2018
« Excellent »

Hotel staff very pleasant and accommodating

AccorHotels certified review
Anonymous Families - 11/04/2018
« The hotel was clean, elegant, quiet. »

I was very happy that I was allowed to check in early. I was also happy that the hotel was quiet--no noise from other guests.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth W., Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Chicago Magnificent Mile. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Gabriel Martinez Martinez Assistant Front Office Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
James D. Couples - 11/04/2018
« Great, except for the morning surprise that the shower didn’t work at all! »

As a member of the Accor/Sofitel club, at check-in, we were upgraded to a high floor. The remodeled rooms were very nice. We have stayed at this Sofitel quite a few times before, so we know what to expect. The unwelcome surprise came as we were getting ready to go to the airport when the separate shower did not work at all. We called the front desk and they offered to send someone to look at it, but we declined since we had time constraints. We both then proceeded to take baths, instead of a shower. Neither of us can recall the last time we did so! While this was unexpected, we recognize that things like this can happen and plan on staying at the hotel the next time we return to the area.

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