Hotel - Sofitel Chicago Magnificent Mile
Sofitel Hotel Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

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4.5/5 4,594 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air Conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Baby bed
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Baby bed
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 16,110 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,594 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
AccorHotels certified review
Nathan W. Couples - 19/06/2018
« Incredible, luxurious, but light on help. »

Our stay was incredible and the rooms and atmosphere of the hotel are wonderful. They are a perfect and unorthodox combination of plush and modern minimalism. My wife and I loved our stay. However, we never received any help with our luggage (and we had a lot). If we would have had help carrying our luggage to and from our room, then our stay would have been issue free.

AccorHotels certified review
Lydia S. Business - 19/06/2018
« Always great to return to Sofitel! »

Sofitel for me represents class and French hospitality. I feel comfortable in the rooms, I appreciate all the fine details that make the difference, like the welcome drink and the bottle of Evian waiting one can count on after a long trip or a long day.

AccorHotels certified review
Deena B. Business - 18/06/2018
« My experience at Sofitel Chicago was beyond exceptional! »

I was staying at the Sofitel Chicago for a work conference for 4 days 3 nights. I have traveled and stayed at many hotels, and I can confidently say that Sofitel Chicago has the best staff, especially Jenn Wolfe, Mercella, Jose, and Jimmy from the Conference Services/Banquets departments. They went the extra mile to make me feel welcome, comfortable, and happy.

AccorHotels certified review
Greg B. Couples - 18/06/2018
« Very Nice »

Everyone was very professional and nice. Will definitely be back.

AccorHotels certified review
Thomas E. Business - 18/06/2018
« Sales Director »

Perfect, nice room and great service

AccorHotels certified review
Kristen M. Business - 18/06/2018
« Regional Sales Manager »

My time at Sofitel was Great! I look forward to staying again.

AccorHotels certified review
John S. Business - 18/06/2018
« Very comfortable; seamless service »

The concierge was magnificent. Managed to find a buyer for me for my spare ticket for the CSO. Everyone was a winner!

AccorHotels certified review
Kesha Couples - 18/06/2018
« I had a nice sleep over »

The bathroom was gorgeous an inviting. The view was to die for. The electric shades that you could move up and down by beside was awesome. I was very shocked there wasn't a fridge that you could put your personal items in. I had to use the ice bucket to place my husbands medicine in. Our food that we bought out we couldn't rewarm when we were hungry later. I didn't get to use my breakfast voucher and the concierge let me know it expired once I checked out.

AccorHotels certified review
Anonymous Couples - 17/06/2018
« Attention to details »

Stay was nice. Front desk team did an excellent job of recognizing my special occasion. There were couple of things I would recommend the management team focus on. Firstly, Bell services or door man. It seems that their phones are more important to them. I was carrying a lot of luggages while entering the front door. Two door staffs were playing with their phones in front and laughing when they saw me walking in, they looked up and then went back to play with their phones. I think it’s abit below Sofitel’s standards. Another element would be housekeeping, inside the bathroom there were missing amenities, such as Qtips and cotton pads. I was only going to be there for a night so I didn’t Want to go down and ask for it. Overall I think the front desk team did a good job, however, there were just some hiccups that should be looked into.

AccorHotels certified review
K W. Business - 17/06/2018
« OK, other than I was over charged »

I was charged for parking and an amenity fee. I did not have a car and wasnt told about an amenity charge. I believe both need to be taken off of my credit card and despite contacting you several times, I have heard nothing back.

AccorHotels certified review
Anonymous Business - 17/06/2018
« Left mobile phone behind: no support from hotel »

Accidentally left my spare mobile phone in the room. Front desk refuses outrightly and housekeeping is unreachable. It had my personal information which is at risk now.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Nitin M., Thank you for taking the time to tell us about your experience at the Sofitel Chicago Magnificent Mile. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Volkan Pakis Director of Rooms Sofitel Chicago Magnificent Mile

AccorHotels certified review
Anonymous Business - 16/06/2018

The room, conference space and food were excellent. Service was also excellent and attentive. Great location. Could use a better wine list by the glass.

AccorHotels certified review
Anonymous Business - 16/06/2018
« Very very good but had one issue »

Outstanding but the water faucet in my shower did not work properly. It would only allow either cold water or very hot water. No in between.

AccorHotels certified review
Douglas K. Families - 16/06/2018
« Staff is very pleasant and efficient »

Excellent , we always enjoy our stay at Sofitel Chicago.

AccorHotels certified review
Anonymous Business - 16/06/2018
« Nice stay »

Very nice room very nice amenities

AccorHotels certified review
Anonymous Families - 16/06/2018
« Outstanding service in a luxurious hotel. »

Excellent

AccorHotels certified review
Anonymous Couples - 16/06/2018
« Disappointing »

From someone else's medication in our bed to the banging electrical closet door across the hall to the paint/spackle on the carpets the Sofitel Chicago does not get high marks from us. No explanation offered about the medication and no effort made to correct the door situation that kept us awake most of the night. Wouldn't stay here again, especially considering the price.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kathy Lewis-Bain,

AccorHotels certified review
Matt G. Families - 16/06/2018
« Weekend getaway »

Excellent location and comfort. Only negative was lack of a pool and hot tub

AccorHotels certified review
Jennifer H. Business - 15/06/2018
« Ok. »

I have stayed before and the service was much better. This time I felt no one was really around to help with a door, fill the coffee, etc. it was a little disappointing.

AccorHotels certified review
Anonymous Business - 14/06/2018
« Excellent »

Excellent service. Decorating needs to be more sophisticated and high end design to match the level of service and image.

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