Hotel - Sofitel Chicago Magnificent Mile
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Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

20 East Chestnut St - Downtown 
60611  CHICAGO
UNITED STATES

4,192 reviews
TripAdvisor Rating Based on 4,192 reviews
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Check-in from 15h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WIFI access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Crib on request
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 12,302 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,192 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Gary Couples - 16/07/2017
« Great Stay »

We loved everything about your hotel, the location, the service and the facility.

AccorHotels certified review
Anthony F. Couples - 16/07/2017
« We had the perfect weekend in the perfect city while staying at the perfect hotel.  »

Our stay was nothing short of perfect. Hotel staff was perfect, our room was perfect along with the bed. Location of the hotel was perfect. Cannot wait to go back !

AccorHotels certified review
Wilson T. Couples - 16/07/2017
« Average  »

Great location. Could be managed better. Room occasionally was cleaned. Got charged for items I did not order at the bar.

AccorHotels certified review
Chris W. Solo - 16/07/2017
« Best Hotel in Chicago  »

It's always as joy coming back to the Sofitel.

AccorHotels certified review
Odile S. Couples - 16/07/2017

Certainly the best Sofitel Hotel we stayed at. We appreciated the renovations of Le Bar and the Fitness Center Great Service A very enjoyable stay

AccorHotels certified review
Tr Business - 15/07/2017
« Great place »

Even walking into a room with someone sleeping in it was handled well

AccorHotels certified review
Ssc Friends - 15/07/2017
« Good Chicago Experience »

Location was great. However, I was not very impressed with the room. It was good overall. However, I did not like the bathroom doors (French doors), which slammed open. Also did not like that you could not use the mini-fridge.

AccorHotels certified review
Craig B. Couples - 14/07/2017
« Another great weekend in Chicago »

Wonderful as always!

AccorHotels certified review
Tyre T. Friends - 14/07/2017
« Amazing  »

It was one of the best experience I have had great staff

AccorHotels certified review
Jessica W. Business - 14/07/2017
« Architectural Design and Construction Owners Representative »

The staff is friendly, and calls me by name. It is efficient checking in and out. I had a wonderful stay.

AccorHotels certified review
Unsatsified C. Families - 14/07/2017
« Dissatisfied  »

Got in early to attend a 1:20pm Cubs game. Hotel said they'd hold our bags if our room wasn't available. They ended up having a room available but failed to mention that they were going to charge us for early check-in...$125 later!!!! So upset!

AccorHotels certified review
Maura H. Families - 14/07/2017
« The customer service by all staff exceeded my expectations as did the amenities. »

I have a disabled son and was able to check into my room early which was great. Everyone is very friendly and eager to help. The staff is very attentive to the needs of my son and I. The hotel is extremely clean and in a great location. Free coffee and newspapers in the morning was a treat. Our room was wonderful. The bathroom was the best hotel bathroom because it was so large with lots of towels and a separate shower. I cannot say enough regarding how much I love this hotel!

AccorHotels certified review
Anonymous Couples - 13/07/2017
« enjoyable »

You are in the process of updating the hotel. The exercise room update is excellent and really enjoyed working out in the room.

AccorHotels certified review
Andrew Solo - 13/07/2017
« Nice stay in a class hotel »

It was a nice stay. I thought the rooms were a little tired and in need of a reurb and as such didn't offer tremendous value. It had a nice bar and restaurant.

AccorHotels certified review
Tim M. Couples - 13/07/2017
« Very Nice. »

Everything was great with the hotel itself. The staff was excellent and the room was great. The only issue we had was the parking. An additional $71.00 per night to valet park at a hotel you're staying at seems pretty exorbitant to me. I understand the area of the hotel is prime, but I would think the hotel could offer a discounted rate.

AccorHotels certified review
John Couples - 13/07/2017
« Great place to stay! »

Very pleasant, had all our needs met and when there were issues, they were resolved.

AccorHotels certified review
Nick S. Business - 13/07/2017
« Great staff and a comfortable hotel »

The staff at this hotel are great, all very friendly and efficient at their job.

AccorHotels certified review
Nor Couples - 12/07/2017
« Perfect »

quick, friendly fast check-in. great air conditioning, very very comfortable bed and a beautiful bathroom!

AccorHotels certified review
Anonymous Friends - 12/07/2017

Very accommodating and helpful staff!! Gave me dinner advice, directions, etc. loved it.

AccorHotels certified review
Lori W. Families - 12/07/2017
« Easy, nice, adequate. »

Staff was lovely. Room was a bit small and I wondered if we actually received an upgrade. Amenities very nice.

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