Sofitel Chicago Magnificent Mile Hotel 5 stars

TripAdvisor rating 4.5/5 4,885 reviews
Sofitel Chicago Magnificent Mile
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Hotel extras

  • An architectural tour de force

  • A taste of France in the Windy City

  • A central location for luxe and leisure

  • 415 modern guest rooms with complimentary WiFi

  • Renowned Gold Coast address just steps from the Magnificent Mile and Oak Street shopping.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Boat excursions
Business services
  • 11 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Chicago Magnificent Mile

20 East Chestnut St - Downtown
60611
chicago
united states

Tel: +113123244000

Fax: (+1)13123244026

Contact email

Check-in from 15h00

Check out up to 12h00

  • BROADWAY :   36 N/A

  • CHICAGO :   66 N/A

  • SHERIDAN :   151 N/A

  • BLUE LINE :   CHICAGO

  • RED LINE :   CHICAGO

  • By plane

    CHICAGO OHARE AIRPORT At 25km / 15.54 miles

  • By plane

    MIDWAY At 20km / 12.43 miles

  • By plane

    OHARE INTERNATIONAL AIRPORT At 17.7km / 11 miles

  • By car

    KENNEDY EXPRESSWAY - OHIO STREET At 1km / 0.62 miles

  • By train

    UNION STATION At 1.9km / 1.18 miles

GPS :41.898383, -87.627573

Our accommodations

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

CLASSIC ROOM - 1 King Size Bed, Floors 6-10

  • Max. number of persons: x2
  • Area: From 33
  • Views: City side, City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Phone
  • Direct dial telephone(...)

SUPERIOR ROOM - 1 King Size Bed, Floors 11-21

  • Max. number of persons: x2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

LUXURY ROOM CITY VIEW - 1 King Size Bed, Floors 22-32, Best Views Guaranteed

  • Max. number of persons: x2
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

SUPERIOR ROOM - 2 Full Size Beds, Floors 6-32

  • Max. number of persons: x4
  • Area: From 33
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

JUNIOR SUITE - 1 King Size Bed, 1 Pull out Sofa Bed

  • Max. number of persons: x4
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

PRESTIGE SUITE - 1 King Bed, 1 Pull out Sofa Bed, 1 Bedroom and 1 Living Room, Corner Suite

  • Max. number of persons: x4
  • Area: From 65
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

JUNIOR SUITE - 1 King Size Bed - ADA Accessible, 1 Pull out Sofa Bed

  • Max. number of persons: x4
  • Area: From 47
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Automatic wake up call
  • Direct dial telephone
  • Mini Bar(...)

Our restaurants and bars

CDA

Type of cuisine: Mediterranean

Enjoy a communal atmosphere and Mediterranean flavors at CDA, our Chicago downtown hotel restaurant.

Lunch

11:30 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

15:00 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CAFE DES ARCHITECTES BAR

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE BAR

Photo non contractuelle / Strictly non binding

Stylish modern bar featuring floor to ceiling glass walls, inviting library area and specialty martinis, and an extensive selection of Champagne and wines.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 11

  • Maximum size: 426 m²

  • Maximum capacity: 400 people

  • Maximum banquet capacity: 340 people

Find out more
Sofitel Chicago Magnificent Mile Meeting Room

Our guest reviews for
Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.6/5

19,867 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

4,885 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2018
Customer review rating 4.6/5

N S. Solo - 16/05/2019 AccorHotels certified review

Everything was excellent

Customer review rating 4.6/5

Richard J. Business - 16/05/2019 AccorHotels certified review

It is nice to be welcomed by Volkan and made to feel like a VIP when I arrive

Volkan Pakis Director of Rooms & Engineering Sofitel Chicago Magnificent Mile
Customer review rating 4.6/5

Bh Business - 16/05/2019 AccorHotels certified review

Extremely disappointing. I used to stay at his property frequently in 20… and came back last week to find the hotel in a state of shabby disrepair and not being kept clean. The sofa in my room had food stains all over it, dust and dirt everywhere in the hotel, rugs in the lobby falling apart, in the restaurant there are holes in the rug and a decade of food stains ground into the banquette which literally made me nauseous every time I went in there...truly shameful. I want to call out Baur at the front desk who was a gracious host and a true gentleman, understood my concerns, and did his very best to make things right for me. He is a star!!

Quiet comfortable and very helpful staff

Customer review rating 4.6/5

Anonymous Couples - 16/05/2019 AccorHotels certified review

Spoke with three different concierges and each one was warm and helpful. We enjoyed the well designed room and loved the bed and pillows.

Customer review rating 4.6/5

Cindy Families - 15/05/2019 AccorHotels certified review

Wonderful hotel and staff!! Loved it and highly recommend location, view, front doormen, thank you!!

Our experience was excellent!

Customer review rating 4.6/5

Deb M. Families - 15/05/2019 AccorHotels certified review

From the moment we walked in the door to check in to the time that we departed after two nights, the entire staff was of the upmost in professional to us. It was our second time staying at this hotel and we were delighted to receive a lovely thank you gift in our room from the concierge.

Overall a great stay in great location.

Customer review rating 4.6/5

Scott Business - 15/05/2019 AccorHotels certified review

Stay was good. Downside was it took too long to get hot water going in the shower in the morning.

EXCELLENT

Customer review rating 4.6/5

G. S. Couples - 15/05/2019 AccorHotels certified review

VERY ENJOYABLE AND PERFECTLY LOCATED.

A great place to stay.

Customer review rating 4.6/5

Bobbie Families - 15/05/2019 AccorHotels certified review

We enjoyed every part of our stay. The location was excellent. The lobby, the room, the restaurant all were outstanding.

Chicago for Mother’s Day

Customer review rating 4.6/5

Anonymous Couples - 15/05/2019 AccorHotels certified review

We felt recognized and welcomed as always when we were greeted by name and escorted to our favorite suite where our Platinum sweets awaited us. Service was perfect throughout and Mother’s Day Brunch was delicious. We are glad to see Cafe des Architects is open again for dinner.

Satisfied

Customer review rating 4.6/5

Paul D. Couples - 15/05/2019 AccorHotels certified review

Great, very good hotel with great beds, clean and beautiful bathrooms, great service.

Expensive Room Service - ok food

Customer review rating 4.6/5

Hilary Families - 15/05/2019 AccorHotels certified review

Beautiful hotel! Perfect location and fantastic service. However, we ordered a simple meal for room service because we were in a hurry and headed to a concert, no time to go anywhere for a quick bite. We ordered two personal cheese pizzas and an order of fries... total bill was $85 ... the pizzas were clearly pre-made and from the deep freeze... the fries were just fries and the water was, well...water. Overall quality of food was very disappointing - I’ll pay for room service...I expect better than this though.

Customer review rating 4.6/5

Anahita M. Families - 14/05/2019 AccorHotels certified review

Everything was perfect except your breakfast policy. I am appalled by your policy. It was unheard of! I booked my hotel through third party (Expedia). I booked a room for myself and my 14 years old daughter. It was based on double occupancy and breakfast was included. At checking I found out that that my daughter is not considered either as child or an adult over age of 18?????! Therefore there was no breakfast for her. I was told to contact Expedia and tell them. When I contacted Expedia, they were very surprised! We were told that if I had up-to 3 children under age of 12 or if my daughter was 18 and over, she would qualify for breakfast!!! This is is shocking. I travel a lot and I never came across this.

Neutral

Customer review rating 4.6/5

Nicole M. Business - 14/05/2019 AccorHotels certified review

We loved the style of the hotel and the rooms very clean and contemporary. But for the price overall not worth it...no microwave no mini fridge (ice machine on 9th floor is shoved into the smallest room where you can’t even open the door fully and did not work, the ice machine on the 17th floor did not work) and no pool. One morning we got woken up multiple times starting at 4:59am to a tapping noise in the wall. (Possibly the furnace? I don’t know ) Finally couldn’t take it anymore and called to notify (have videos on my phone of noise) they switched our rooms. Which is annoying to have to pack your stuff all up again. We were on the 9th floor and had large windows that went across the whole wall once switched to floor 17 there was a wall partition in between two windows which cover a lot of your view unless your standing up looking directly out of the window. The staff was very helpful for switching out room so quickly, but should have definitely made sure the view was the same if not better for our trouble!

Very nice

Customer review rating 4.6/5

Msp Business - 14/05/2019 AccorHotels certified review

Good experience. Nice room, great location. Very good service.

Great time as always

Customer review rating 4.6/5

Bulent Couples - 14/05/2019 AccorHotels certified review

Although our experience started with a small flaw, with the help of the front desk supervisor it has been resolved smoothly.

Expected more

Customer review rating 4.6/5

Paulo D. M. Families - 14/05/2019 AccorHotels certified review

The Hotel location is excellent. However, two aspects related to my stay wasn't really nice. First, before I checked in I received a message for upgrading my room and I accepted it. While check-in the offered upgrade was removed. Second, I booked the breakfast while booking the room, and when in the Hotel they charged me extra (tip) for the breakfast, though the tip wasn't stated/included/mentioned in the web page when I booked it. This is not indeed fair! I'm not against the tip, but I'm against charge without notice!

Magnifique

Customer review rating 4.6/5

Anonymous Families - 14/05/2019 AccorHotels certified review

Friendly people are all it takes to make one feel at ease. Everyone I interacted with was pleasant and helpful.

Birthday Blast!!

Customer review rating 4.6/5

Dr. Y. Families - 14/05/2019 AccorHotels certified review

From the moment we checked, it was nothing but world class customer service.

Superior service, excellent bar, great atmosphere, our new hotel when we visit Chicago!

Customer review rating 4.6/5

Mike F. T. Business - 14/05/2019 AccorHotels certified review

We were upgraded complimentary when we arrived with a fresh chocolate dish served as we unpacked. Our room was serviced twice a day and was extremely quiet for restful sleep. Very comfortable linens and pillow top bed. The bar tenders were very knowledgeable and provided excellent service. We recommend the Wild Berry Mojito! My wife even asked for the recipe. The ambience was nice as well. Also well located to great restaurants and entertainment. Highly recommend this place as your go to hotel!

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