Hotel - Sofitel Chicago Magnificent Mile
Sofitel Hotel Sofitel Hotel

Sofitel Chicago Magnificent Mile Hotel

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4.5/5 4,443 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet
    • Wi-Fi in Room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air Conditioning
    • Air Conditioning
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 8AM
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge

Leisure and activities

  • Fitness centre
  • Boat excursions

Catering

  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 HOURS
    • Opening hours : Week-end 24 HOURS

Business services

  • 11 meeting room(s)
  • Business centre
    • Business center with support staff (Paying)
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

The accent is on comfort within our sleek Chicago luxury hotel. Our 415 downtown Chicago luxury hotel suites and rooms exemplify "art de vivre", with designer furnishings, spacious marble bathrooms, and views of downtown and the John Hancock Observatory.

  • 415 rooms
  • 100% non-smoking hotel
  • 21 rooms for people with reduced mobility
  • 36 family rooms
  • Crib on request
    • 110/120 V AC
    • Air Conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bathroom doors 32 inches wide
    • TV with on-screen billing info
    • Turn down service
    • Radio in room
    • Wi-Fi in Room
    • Direct dial telephone
    • Telephone in bathroom
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Phone with 2 handsets in room
    • Web TV
    • Pay per view channel(s)
    • Crib on request
    • High speed transmission line
    • Minibar
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Shower
    • Bathtub
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Message alert
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our bars
See all our restaurants and bars

Your meetings and events

4.6/5 AccorHotels Rating Based on 14,411 reviews

Our guest reviews for Sofitel Chicago Magnificent Mile

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 4,443 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Jan Families - 10/01/2018

The room was very nice, mattress comfortable and bathroom very impressive.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Janice B., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us! We would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://goo.gl/BI7cGx Our relationship with you is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
Steve B. Couples - 10/01/2018
« Clean and modern with great views! »

Man at front desk while checking in was great. He made sure we were happy with a higher floor room with a view for our Anniversary.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven B., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us! We would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://goo.gl/BI7cGx Our relationship with you is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
S. Families - 10/01/2018
« Moderately succesful »

We are a very frequent guest at Sofitel in Chicago. We are part of your loyalty program. We always make reservations WELL in advance. We always ask for a junior suite in SPECIFICALLY desired location (i.e. 31st floor, suite 3107), When checking in we NEVER get the requested suite and MUCH WORSE: the last two time we checked in no room was assigned to our reservation. The desk had to scramble to find us a room. We had to wait two hours (after 5PM) to get access to a room that was not at all that we had specified in our reservation.

AccorHotels certified review
Yogi B. Couples - 09/01/2018
« Outstanding »

Everything perfect from outside to check in to bar and the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Yogi B., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us! We would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://goo.gl/BI7cGx Our relationship with you is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
Luis C. Families - 09/01/2018
« Mr »

It is always goo staying at Sofitel. Great staff and services. My only complaint was the cleanliness of my floor common area. The carpeting was not kept clean during my two day stay. As in vacuuning was skipped,or done in haste.

AccorHotels certified review
Chris S. Couples - 09/01/2018
« Understated elegance and comfort. »

Excellent attention to detail. All personnel extremely courteous and helpful. Restaurant is perfect in service and the quality of the culinary offerings.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chris S., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us! We would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://goo.gl/BI7cGx Our relationship with you is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
Elisa S. Families - 09/01/2018
« Construction »

Construction going on constantly. Even on Sunday. Extremely horrible experience

AccorHotels certified review
David A. Business - 09/01/2018
« Comfortable and Quiet »

The service begins at the front desk—professional and friendly. Fun continues in the rooms, which are comfortable and quiet. The bar and restaurant? Excellent. The service? Awesome. Competitors could learn from your élan.

Our hotel has responded to the review
Our hotel has responded to the review

Dear David A., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us! We would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://goo.gl/BI7cGx Our relationship with you is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
Kevin P. Friends - 09/01/2018
« Awesome Night »

My bestie and I stayed on Jan 1st, a little staycation. Our rooms were cute, the bathroom killed it (I soaked for about 45mins) and great area.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin P., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us! We would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://goo.gl/BI7cGx Our relationship with you is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
Elaine W. Solo - 09/01/2018
« Better than expected, and most definitely memorable. »

It was a day stay, and super short. I think the part that stuck with me the most was the interaction with the person who checked me in, he was nice yet amiable and how he walked out from behind the counter to hand me my key.

AccorHotels certified review
Jim I. Couples - 09/01/2018
« Wonderful Staff, Location, and Rooms that Need Better Bedding! »

Wonderful place to stay. Close to all the action and great restaurants withing walking distance. The room bedding and care needs to be improved. Not one pillow was satisfactory and the bed was really soft. The room could have been cleaner and the Kleenex box was left with one tissue in it. They make those colored tissues for a reason. Overall, I would come back but would definitely check the room out first

AccorHotels certified review
Vanessa L. Couples - 09/01/2018
« Wonderful »

The guy who checked us in was so good to us, he was very nice and he showed real interest in our stay. The room was amazing the lobby was beautiful and elegant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vanessa L., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us! We would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://goo.gl/BI7cGx Our relationship with you is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
Deborah Solo - 09/01/2018
« Another wonderful experience! »

My stay was very comfortable. I received excellent service and the hotel staff was very kind and considerate. I appreciated being checked into a newly renovated room. I'm glad to see that you kept the fireplace feature in Le Bar. The gentlemen servers in the restaurant and Jeremy in Le Bar were particularly good.

AccorHotels certified review
Steve N. Couples - 09/01/2018
« Overall satisfied »

Hotel staff always very pleasant room in hotel very clean . My only complaint is being charged hotel fees at the end of our stay which I think is unacceptable , State your room rates upfront don’t like to be surprised with fees at the end of my stay. This was our third time staying at the hotel next time I will ask up front and if they hit me with that fee I will not stay there again

AccorHotels certified review
Betty Couples - 09/01/2018

As always, everything was perfect! The lady manager standing in for Marie while she was on holiday in France came out to visit, & because we arrived early before our suite was ready, the check-in folks got us coffee and the concierge brought Mija a treat. The food was outstanding in Cafe des Architects both on the 30th & New Year's Eve, and New Year's Day brunch. Room service was wonderful as usual, & our chambermaid kept us well supplied with coffee & amenities...It was like our home away from home as we call it! We look forward to returning for Valentine's week!

AccorHotels certified review
Anne C. Friends - 09/01/2018

Attractive and great staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anne C., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us! We would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://goo.gl/BI7cGx Our relationship with you is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
Anonymous Solo - 09/01/2018
« To have stayes for 9 days, I had several negative experiences. »

I love your hotel, it's clean, and for the most part I receive excellent service. The room service is not what it should be based against the prices. I realize you're really just paying for convenience. I had an issue with room service every one of the 6 or so times I ordered. I've never truly enjoyed your room service, but because of the extreme cold weather, I had to order from them. The menu never changes, the food could be better, but most of all, every time I ordered, I would give instructions, yet they were NEVER carried out. The front desk charged me twice for incidentals. I understand mistakes happen, but this isn't the 1st time. I was given one of your newly designed rooms by Gabriel, anexcellent rep of your company btw...but the rooma were given out too quickly, the fumes were almost unbearable, not sure if from the new carpet, furniture, drapery, paint, and again it was to cold to go outside. It subsided the night before I checked out. Again, I like your hotel and Im very happy to know youre finally redesigning.

AccorHotels certified review
Christine Couples - 08/01/2018
« Amazing! »

It was absolutely wonderful! So accommodating!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christine H., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are delighted to know that you enjoyed your stay with us! We would be grateful if you would kindly take a moment to review your experience on Tripadvisor as our guests often share how helpful it is to read others’ experiences. https://goo.gl/BI7cGx Our relationship with you is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
Surya Friends - 08/01/2018
« Pleasant and exquisite »

It was amazing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Surya Sahithyan K., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. The satisfaction of our guests is extremely important to us and we are delighted to know that you enjoyed your stay in our hotel! We would be grateful if you would kindly take a moment to share your experience with other travelers and give us a quick rating or review, or share your pictures on our Google page: goo.gl/4sBqnh Our relationship with our guests is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

AccorHotels certified review
Edgar G. Couples - 08/01/2018
« Great experience »

Was satisfied with the whole experience all around. Friendly and committed staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Edgar G., Thank you for taking the time to share your comments concerning your stay at the Sofitel Chicago Magnificent Mile. The satisfaction of our guests is extremely important to us and we are delighted to know that you enjoyed your stay in our hotel! We would be grateful if you would kindly take a moment to share your experience with other travelers and give us a quick rating or review, or share your pictures on our Google page: goo.gl/4sBqnh Our relationship with our guests is of utmost importance to us, and we look forward to welcoming you back to Sofitel Chicago Magnificent Mile soon! Sincerely, Marie Trani Guest Experience and Project Manager Sofitel Chicago Magnificent Mile

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