Hotel - Novotel São Paulo Center Norte
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Novotel São Paulo Center Norte Hotel

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4.0/5 1,430 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Nearby)
  • Fitness centre
  • Solarium  (Nearby)
  • Squash court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 344 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 10,472 reviews

Our guest reviews for Novotel São Paulo Center Norte

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,430 reviews
AccorHotels certified review
Mi… Business - 13/04/2018
« MIAMI TRAVELER »

Great location if you are attending a show at the Conference center. Nice staff, clean rooms and good service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Michael Gerald D., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Lawrence W. Business - 09/04/2018
« OK - nothing special »

The rooms seem dated and not very vibrant. It is dark in the rooms and gloomy. The bathrooms are very dated and because they are old, they look/feel dirty. I was very surprised to have to pay an early check in fee when the room was already ready and available. I have never had to pay an early check in fee at any other hotel worldwide and I travel one time a month internationally. Disappointing to have to pay that fee.

AccorHotels certified review
Anonymous Business - 08/04/2018
« good »

Hotel is a little old. Service is great. Location is perfect if you come to the Expo Center Norte for an event.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Gabriella S., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Anonymous Business - 26/03/2018
« Satisfactoria »

Satisfactoria !!

Our hotel has responded to the review
Our hotel has responded to the review

Estimado Sr. Gustavo Gabirel Villalba, Mucho le agradecemos los comentarios referentes a su estadía en Novotel São Paulo Center Norte. Estoy convencido que ese feedback será un aliciente para nuestro personal, en sus constantes esfuerzos para mejorar la calidad de nuestros servicios. Una vez más, gracias por compartir su experiencia. Esperamos que su próxima visita sea tan placentera como ésta que acaba de realizar. Atentamente, Helio Gelinski Gerente General Novotel SP Center Norte

AccorHotels certified review
Javier R. Business - 20/03/2018
« Not satisfied »

My reservation was lost and then I was forced to switch rooms for no apparent reason

AccorHotels certified review
Bernatdesclot Business - 16/03/2018
« Good business standard, room for an update »

Overall, good experience on this standard business hotel. You get what you expect:service, rooms, breakfast. Nevertheless, rooms have space for improvement. I recently stayed at another Novotel location and it was much nicer and more modern.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. David Ferran M., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Pilar Business - 16/03/2018
« Agradable »

agradable

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra. Pilar Aguerrebere G., Mucho le agradecemos los comentarios referentes a su estadía en Novotel São Paulo Center Norte. Estoy convencido que ese feedback será un aliciente para nuestro personal, en sus constantes esfuerzos para mejorar la calidad de nuestros servicios. Una vez más, gracias por compartir su experiencia. Esperamos que su próxima visita sea tan placentera como ésta que acaba de realizar. Atentamente, Helio Gelinski Gerente General Novotel SP Center Norte

AccorHotels certified review
Sharon Business - 13/03/2018
« Miss »

Plesent

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Sharon T., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Pierre G. Business - 12/03/2018
« overall a good stay at the hotel »

room is large, breakfast OK. very nice gym. negative is that TV channels are not available in English language. closeness to Mall and resturants is a plus

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pierre G., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Arto L. Business - 07/03/2018
« It was very nice to stay in this hotel. »

only complaint I can say, English understanding :)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Arto Loisa, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Susanne W. Business - 05/03/2018
« nice standard hotel »

nice rooms, not much of a view, but hotel conviently located

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. Susanne W., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Eugenio L. M. Business - 08/02/2018
« It was an excellent stay there. »

No issues. Everything was fine. Excellent attention and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Eugenio Luna M., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Anonymous Business - 07/02/2018
« Great »

Very good and confortable

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Renato B., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Kathryn Business - 05/02/2018
« God stay »

All was well with the room and the good service. Very convenient location too. Easy Che k in and departure. The only problem was the breakfast food was not very interesting, coffee not so great, and not enough food for all the people in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kathryn Ann K., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Tshire Business - 05/02/2018
« everything was s o perfect »

the hotel exceeded my expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tshireletso S., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Henri M. Business - 01/02/2018
« Some basics missing »

Nice welcome. I asked if my silver accor card was in the system, said yes but did not offer welcome drink. One black long hair in the bathroom... Did not complain as minor issue. The following morning during check out, the woman apologies for the missing drink. Nobody asked if there was something wrong in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Henri M., Agradecemos por nos contar sobre sua experiência. Sentimos muito não termos correspondido às suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. No Novotel procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas junto nossas equipes de recepção e governança para lidar com o problema e prevenir futuras ocorrências. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Leandro Business - 31/01/2018
« Excellent »

Organized, clean, good breakfast. The only flaw was the japanese restaurant, where although the service was excellent, the food was not so good. Fish was not fresh, rice was not tasty. Definitely a point to improve.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Leandro N., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Nairavictorbressam Families - 26/01/2018
« Legal »

Boa

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Naira Lemes C., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Paul L. Business - 26/01/2018
« Rooms are the same but breakfast area is fresh new look »

The rooms are basically the same, hope the rooms will be improved too in the near future. The breakfast dining area has improved, and this has made the experience all much better. Japanese restaurant is still the same, so I'm avoiding it at all costs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul Liew, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Sr F. Couples - 14/01/2018
« Indiferente »

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Vitor Roberto F., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

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