Hotel - Novotel Sao Paulo Center Norte
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Novotel Hotel

Novotel Sao Paulo Center Norte Hotel

Avenida Zaki Narchi 500  VILA GUILHERME 
02029000  SAO PAULO
BRAZIL

1,369 reviews
TripAdvisor Rating Based on 1,369 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Swimming pool
    • Pool
    • Indoor heated pool (Nearby)
  • Fitness centre

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • Spanish
    • French
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Nearby)
  • Fitness centre
  • Well-being (Nearby)
    • Massage (Paying, Nearby)
    • Solarium (Nearby)
  • Squash court

Catering

  • 2 restaurant(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Hotel location

Our rooms

  • 344 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 8,683 reviews

Our guest reviews for Novotel Sao Paulo Center Norte

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,369 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Claudio Business - 06/09/2017
« Pleasant experience in a comfortable business hotel »

I just believe towels could be better. I do not think he current towels quality is compatible to the hotel. The new gourmet bar is really nice.

AccorHotels certified review
Riziki M. Solo - 03/09/2017
« Mr. Riziki M. »

The hotel provide better service such as accurate security especially in rooms and all part of the hotel, the rooms are bigger and well decorated, delicious foods and other attractive environments, just to mention a few but generally the hotels incredible.

AccorHotels certified review
Herbert B. Business - 30/08/2017
« Accommodations were very good, except for all my socks being stollen. »

The hotel staff service was excellent. The breakfast service and food very enjoyable. My room was clean and very nice. Unfortunately, on Monday August 21, in the evening I went to get another pair of socks from my suitcase, and the remaining 5 pairs of socks were missing. I reported this to the front desk and was informed that they would look into this and let me know the result. I heard nothing for back for 2 days, and again let the front desk know what happened, and again they promised to at least let me know wether there was any information. Again nothing until the day I was checking out. That morning I again mentioned what had happened and they would at least give me some sort of update. Suffice to say I heard nothing back when I checked out in the afternoon. I do want to point out the items, were not overly expensive, but I was a little more wary about my other possessions in the room. I kept checking to see if other clothes were missing each evening after returning from the convention centre. All though slightly inconvenienced, I washed one pair every other day as I only had two pair left. I did look to buy some extra socks but could not find the kind I wear. My socks are compression type which allow good support and comfort. Again I just want to point out that, I always have had good experiences with your hotel, but it would have made me feel better, if someone took the time to at least let me know not to worry, and that this would not happen again, plus let me know that they did check into the matter but they were not able to find out who or how they were taken. Thank you Herbert. B. I am a member of Accor .

AccorHotels certified review
Denis Business - 27/08/2017
« This is not a Novotel »

This hotel definitely needs an upgrade. This is by far the worst Novotel I stayed in. Staff was nice and despite there best efforts it was oubvious that they needed training.

AccorHotels certified review
Jose C. N. Families - 24/08/2017
« EXCELENTE »

GRATIFICANTE

AccorHotels certified review
Francisco R. F. Business - 14/08/2017
« Business trip »

A good size room with a good size bathroom clean and comfortable made my staying more relaxing

AccorHotels certified review
Private R. Business - 13/08/2017
« Recent stay »

I could hear my neighbors talking as if they were in the same room with me. The lights in the bathroom hummed very very loudly. Check in and check out were very slow. Otherwise, room was fine--breakfast and Japanese resto were good.

AccorHotels certified review
Miqueias M. Business - 11/08/2017
« Bad service »

That was the first time I saw a horrible internet conexao in the world. I was not abe to send emails, download and upload documents, and access the internet. I called twice the receptionist and did not receive a solution. When I checked out I asked someone to pick up my luggage and the answer was: I am the only person who is here and can't help you with that.

AccorHotels certified review
Rg Business - 29/07/2017
« Decent Experience »

This hotel looks nice and I was generally satisfied with my stay. My main complaints would be: -I had a room with a locked door connecting to another room. I could literally hear everything anyone was doing in the adjacent room and I'm not one to care about noise. -I ordered a sandwich and diet coke room service from the restaurant. The person who picked up for my order at the restaurant could barely understand English and I had to correct him multiple times. When the young man showed up with my order he didn't have the diet coke I ordered and he couldn't understand English. I called the front desk and the lady couldn't speak English either and just hung up on me. I figured it wasn't worth the trouble to pursue any further.

AccorHotels certified review
Rm Business - 24/07/2017
« Check in and Check out »

I always face long lines during my check inn/out at Novotel Centernorte. My last stay (last week) I had a problem with my bill and the payment I have done on the check inn must be canceled at check out (unbelievable). Hope the hotel can improve the process to avoid customers to choose other neighbor alternatives. Thanks Ronaldo

AccorHotels certified review
Luisa S. Business - 20/07/2017
« Very attentious and careful staff »

I felt very welcome! The staff is well prepared!

AccorHotels certified review
Jk Business - 18/07/2017
« Not bad, but cannot be satisfied with my staying there »

1. Need room heating system for winter guest. 2. Hotel shuttle, running Shopping center and Lar Mall every hour, it should be extended to Expo Center Norte when hotel guest need to do so. It doesnot take extra cost, extra time, as Expo center locates very near to lar mall.

AccorHotels certified review
Mayara M. Business - 12/07/2017

Should improve the TV channels and signal.

AccorHotels certified review
Castro Business - 12/07/2017
« As usual, not nice »

After so many surveys, sad to see nothing has changed

AccorHotels certified review
Anonymous Business - 10/07/2017
« Swayeb »

When you want to get out of the world of boredom and fatigue go to Novotel

AccorHotels certified review
Adriano Business - 30/06/2017
« Prestativos »

Surpreendente

AccorHotels certified review
Andrea A. Business - 22/06/2017
« boa »

atendeu as expectativas

AccorHotels certified review
Anonymous Business - 20/06/2017
« Noisy »

The room was great but so noisy. Nice breakfast

AccorHotels certified review
Samantha D. L. Business - 19/06/2017
« excellent »

enjoyed my visit to SP, all was fine

AccorHotels certified review
Anonymous Business - 14/06/2017
« Surprised by hotel facilities and size / comfort of room. Only negative was inattention from reception staff. »

Cool!

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