Hotel - Novotel São Paulo Center Norte
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Novotel São Paulo Center Norte Hotel

4.0/5 1,505 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Nearby)
  • Fitness centre
  • Well-being
    • Sauna
    • Solarium (Nearby)
  • Squash court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Our rooms

  • 344 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 12,318 reviews

Our guest reviews for Novotel São Paulo Center Norte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,505 reviews
Alessandra Friends - 05/11/2018 AccorHotels certified review

So Comfortable and clean

Jorge C. Business - 01/11/2018 AccorHotels certified review
« It is not bad, but hell sxpensive to what you get. »

The experience was not good, Furniture in the room wasn't in good condition, the pillow was terrible, after second night to sleep was an nightmare, and one of the night we had an maintenance of something that made a lot of noise. on top of that the price. I stayed one night for an couple I paid one price, in other night that the company had to paid to me the hotel charged double of the price for the same room, with terrible pillow. you might answer it as about how many people stay in your hotel, but to charge what you want as 4 stars hotel you have to give this service!! Good point is that the hotel lent the iron with table that is very important to me! that was good point. But I would not go back again, just with fare price if I need to save some money.

Vegfest 2. G. Solo - 18/10/2018 AccorHotels certified review
« Very comfortable and safe. »

The staff is very professional and efficient. I appreciated having vegan alternatives for breakfast (as tapioca and several vegetable fixings), although the menu is mostly based on animal products. Still a long way to go in terms of informing or sorting out foods with allergens, as soy and dairy, considering both vegans and non vegans who can't have them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Margarida R., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Flavia M. Families - 16/10/2018 AccorHotels certified review
« Great staff, clean rooms and good food. »

Great the only thing that needs improvement is the kids playroom. I chose this hotel due to it's proximity to the mall and market plus the kids playroom. It's very small and doesnt really have many toys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Flavia M., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Tomas Friends - 15/10/2018 AccorHotels certified review
« Good Hotel »

Good, rooms, good wi-fi and well cleaned rooms. And excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tomas, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Karine C. S. Solo - 15/10/2018 AccorHotels certified review
« Satisfeita »

Totalmente satisfatoria.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Karine C S., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Marisa A. P. D. S. Families - 14/10/2018 AccorHotels certified review
« regular »

como disse, regular

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Marisa Aparecida Pereira da s., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Adrian L. Business - 06/10/2018 AccorHotels certified review
« Back again, October 2018 »

This is my third stay in as many months at the Novotel Center Norte and I found everything as expected

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Adrian L., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Christiano Couples - 02/10/2018 AccorHotels certified review
« Needs maintenance »

Hotel is good but needs maintenance. At condicionante is noisi needs to change some furniture and gym equipment

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Christiano de Souza, Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Anonymous Business - 12/09/2018 AccorHotels certified review
« Good Experience »

I had good experience staying at the hotel, good breakfast also.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. P., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Anonymous Business - 05/09/2018 AccorHotels certified review
« Worth the Cost! »

Good Breakfast Good Cleaning and Infrastructure Need to have outlets close to beds

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Arthur F. Business - 04/09/2018 AccorHotels certified review
« Not satisfied. I had explained to the receptionist that I make it a point to stay at Novotel when I visit São Paulo. He provided me a room With a twin bed and I was uncomfortable and didn’t sleep well at the nights »

The

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Arthur F., Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Denis P. Business - 04/09/2018 AccorHotels certified review
« A disappointment »

Good clean rooms. Very good service at the restaurant, food OK. Helpless front desk.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Denis P., Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Cornelius C. Business - 03/09/2018 AccorHotels certified review
« Always a good choice for Business Travelers »

It was more or less my sixth or seventh time and I am always pretty happy @Novotel Center Norte. Nice people are working there, you will find a nice bar and a great Sushi restuarant inside as well as many opportunities to do something different as working all time. And the hotel is pretty close to a huge shopping center with a lot of shops and restaurants of all kind. And Guarulhos Airport is not too far away and good to reach.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cornelius C., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Kaz Business - 03/09/2018 AccorHotels certified review
« Great staff »

The hotel is great for business and conference travelers. Great eating area. But the best is the staff--friendly and professional.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Kaz, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Fabio Business - 03/09/2018 AccorHotels certified review
« It needs some refulrbishing »

The room furniture needs some refurbishing

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Fabio G. , Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Cornelius C Business - 03/09/2018 TripAdvisor review
« As always a good choice :-) »

This was the sixth or seventh time @Novotel Center Norte. As always a very good choice, the rooms have everything you need as a business traveler, nice breakfast with a lot of variety and near by a big shopping center. As well the international Airport is pretty close to the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Cornelius, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte

Manoel A. Business - 31/08/2018 AccorHotels certified review
« Needs to improve organization »

Having a reservation for the 28th of August, I arrived at the hotel (together two colleagues from the company) around 12:00 on the 28th. There were no rooms available, we left the luggage at the hotel and left. So far so good. There is no obligation at all to have an early check-in. We returned to the hotel on the same day, August 28. I was attended at 11:52 PM by the front desk clerk, who reported that there were no rooms available “yet”. After some time they found a room. It had already happened the same with my colleague who was attended before and also with the one that was after me. There were at least four other guests in the same situation. I asked to speak to the manager, I was informed that there was no manager at that time and that the reception staff would be responding by the hotel At checkout in the next day, August 30 I asked to speak to the manager. I was introduced to another person. I asked him to confirm that he was the manager. He said that the manager could not attend and that he was responsible for the front desk. I gave up insisting. This is a very far from what is expected of an Accord hotel. I did not perceive at any moment an interest in easing the discomfort caused by the situation, absolutely unjustifiable. The hotel knew that we had arrived early, but nothing was recorded so as to ensure prompt availability upon actual check-in, which in fact should occur with or without the early arrival information.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Manoel A., Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our Reception team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

silvi0str0zzi Business - 29/08/2018 TripAdvisor review
« Good hotel, bad location. »

Novotel São Paulo Center Norte is an excellent hotel for closed events, far from the best attractions, making traveling difficult and with a very bad neighborhood. A lot of travel time is spent to theaters, airports and restaurants in the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Silvio, Thank you for sharing your hospitality experience. We are glad to know you appreciated the hotel. We hope to see you at the hotel in other occasions. Regards, Equip Novotel São Paulo Center Norte

B. S. Business - 27/08/2018 AccorHotels certified review

THERE WAS FOUL SMELL IN BATHROOM, ALSO COULD HEAR LOTS OF OUTSIDE NOISE DURING NIGHT, WHICH PREVENT ME TO HAVE PROPER REST .

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B. Sunil, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

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