Hotel - Novotel Sao Paulo Center Norte
Novotel Hotel Novotel Hotel

Novotel Sao Paulo Center Norte Hotel

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4.0/5 1,416 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Accessible bathroom
  • Pet allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early Check in from 8AM

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Nearby)
  • Fitness centre
  • Solarium  (Nearby)
  • Squash court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
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Hotel location

Our rooms

  • 344 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating Based on 10,103 reviews

Our guest reviews for Novotel Sao Paulo Center Norte

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,416 reviews
AccorHotels certified review
Eugenio L. M. Business - 08/02/2018
« It was an excellent stay there. »

No issues. Everything was fine. Excellent attention and service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Eugenio Luna M., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Anonymous Business - 07/02/2018
« Great »

Very good and confortable

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Renato B., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Kathryn Business - 05/02/2018
« God stay »

All was well with the room and the good service. Very convenient location too. Easy Che k in and departure. The only problem was the breakfast food was not very interesting, coffee not so great, and not enough food for all the people in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Kathryn Ann K., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Tshire Business - 05/02/2018
« everything was s o perfect »

the hotel exceeded my expectations

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tshireletso S., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Henri M. Business - 01/02/2018
« Some basics missing »

Nice welcome. I asked if my silver accor card was in the system, said yes but did not offer welcome drink. One black long hair in the bathroom... Did not complain as minor issue. The following morning during check out, the woman apologies for the missing drink. Nobody asked if there was something wrong in the room.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Henri M., Agradecemos por nos contar sobre sua experiência. Sentimos muito não termos correspondido às suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. No Novotel procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas junto nossas equipes de recepção e governança para lidar com o problema e prevenir futuras ocorrências. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Leandro Business - 31/01/2018
« Excellent »

Organized, clean, good breakfast. The only flaw was the japanese restaurant, where although the service was excellent, the food was not so good. Fish was not fresh, rice was not tasty. Definitely a point to improve.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Leandro N., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Nairavictorbressam Families - 26/01/2018
« Legal »

Boa

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Naira Lemes C., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Paul L. Business - 26/01/2018
« Rooms are the same but breakfast area is fresh new look »

The rooms are basically the same, hope the rooms will be improved too in the near future. The breakfast dining area has improved, and this has made the experience all much better. Japanese restaurant is still the same, so I'm avoiding it at all costs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Paul Liew, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Sr F. Couples - 14/01/2018
« Indiferente »

Normal

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Vitor Roberto F., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Renato Families - 03/01/2018
« Great »

Very nice people working in the hotel and a great service. Very clean and good place.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Renato B., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Daniel P. Couples - 27/12/2017
« Slow and unatentive hosts »

At check-in, the host did not pay attention to the fact that I had already paid for the whole stay with points and credit card. He insisted twice for mento pay something that I had done already. This not being enough, when we got to the room, it had 3 single beds, and I had specifically asked for a couple's bed and a second bed for my child.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Daniel P., Agradecemos por nos contar sobre sua experiência. Sentimos muito não termos correspondido às suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. No Novotel procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certo de que estaremos tomando medidas apropriadas junto nossas equipes de recepção e prevenir futuras ocorrências. Em relação ao tipo do seu apto, conforme consta em nosso site e em sua confirmação de reserva, a opção escolhida foi um apartamento com duas camas, ou seja, esse tipo de categoria são duas camas de solteiro. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor servi-lo num futuro próximo. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Monica T. S. Families - 26/12/2017
« Excellent Time with family and friends ate the Novotel »

We were in a group of 6 people and we went for the christmas eve dinner. We had a one night stay and the dinner was great. The rooms and all the facilities were in excellent conditions. We will return next year for Christmas.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Monica Tavares S., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

AccorHotels certified review
Andrea Business - 26/12/2017
« Big rooms, small beds »

Overall was good but I don't understand why you have 3 single beds in a room where you can have at least one full bed. That will be more confortable for your guests. Also, if almost all guest stay there for business, why you don't have an iron available in the room?

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. , We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. The Hotel has a 3 bed room for its needs. We also want to inform you that this category has been chosen by the agency responsible for your reservation. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Alfredo Business - 22/12/2017
« Great experience overall »

Everything went well, from food to customer service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Alfredo Nicolas S., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Anonymous Families - 21/12/2017
« Pleasant stay »

I had a really pleasant stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Jenny H., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Paulo Families - 19/12/2017

Very nice. Courtesy reception. Welcome snacks and beer.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Paulo S., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

TripAdvisor review
Family - 23/11/2017
« Keeping the excellence! »

Easy acess to Shopping (quite near). Easy acess to downtown. Near of main Highways and Avenues. Gym and swinpool services in high quality. Near to International Airport of Guarulhos and Congonhas also.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Antonio, Obrigado por compartilhar sobre sua estadia. Ficamos contentes em saber que teve uma boa hospedagem e apreciou o hotel como um todo. Esperamos recebê-lo no Novotel Center Norte em outras ocasiões. Att, Helio Gelinski Gerente Geral

AccorHotels certified review
Anonymous Business - 22/11/2017
« Standard hotel, not great, not bad »

Large hotel, but relatively empty feeling, rooms are decent but not exceptional, experience was OK.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Andrew S. , We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Celina Business - 17/11/2017
« Great venue for business »

This is a really good hotel when you are in Sao Paulo for business. Facilities, support material, sound, connectivity and most of all personnel is very friendly and supportive. Rooms are clean and spacious. 24 hours Restaurant make it perfect for room service or buffet options Really close (2 min. walking distance) to a shopping mall with a supermarket (Carrefour)

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Celina O., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

AccorHotels certified review
Marcus S. Business - 13/11/2017
« Very Good »

Very good services, hotel restaurant was superb. Friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Marcus Spironello, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

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