Novotel São Paulo Center Norte Hotel 4 stars

TripAdvisor rating 4.0/5 1,560 reviews
Novotel São Paulo Center Norte
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+ 24 Services
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Hotel extras

  • Transfers to Shopping Center Norte and Expo Center Norte and Anhembi event centers. Ask hotel.

  • Located 5.6 miles (9 km) from the Allianz Parque stadium.

  • Your pet is welcome. Contact the hotel for more information.

  • Capacity for events for up to 900 people.

  • Upcoming events in the area: ABCASA, Latam Retail Show, Intersolar and SOBECC.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Squash court
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel São Paulo Center Norte

Avenida Zaki Narchi 500
VILA GUILHERME
02029000
são paulo
brazil

Tel: +551122244000

Fax: (+55)1122244100

Contact email

Check-in from 14h00

Check out up to 12h00

  • RODOVIÁRIA DO TIETÊ - 950 M :  

  • Estação Carandiru - 1,0km :  

  • Estação Tietê - 950 mt :  

  • By plane

    CONGONHAS AIRPORT At 15km / 9.32 miles

  • By plane

    GUARULHOS INTL At 23km / 14.29 miles

  • By helicopter

    CAMPO DE MARTE At 2.99km / 1.86 miles

  • By car

    VIA DUTRA HIGHWAY At 4km / 2.49 miles

GPS :-23.51174, -46.620796

Currently, close to our hotel

Pinacoteca, São Paulo State Art Gallery, visit

From 01/01/2011 to 31/12/2019

At 2.7 km

Museum of the Portuguese Language, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 2.8 km

Tour of the Estação da Luz

From 01/01/2017 to 31/12/2019

At 3 km

The Banespa Building, visit

From 01/01/2013 to 31/12/2019

At 4 km

São Paulo Biennial of Contemporary Art - Videobrasil

From 09/10/2019 to 02/02/2020

At 4.1 km

Sao Paulo Modern Art Museum, visit

From 01/01/2010 to 31/12/2019

At 4.2 km

Festival of Korean Culture

From 09/08/2019 to 09/08/2019

At 7 km

Serpentarium, Sao Paulo, visit

From 01/01/2017 to 31/12/2019

At 12 km

Tour of the Sao Paulo Contemporary Art Museum

From 01/01/2010 to 31/12/2019

At 12 km

Formula 1 2019 Brazilian "Heineken" Grand Prix

From 17/11/2019 to 17/11/2019

At 23 km

Our accommodations

Standard Apartment with 1 double bed

  • Max. number of persons: ‌3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Standard Apartment with twin beds

  • Max. number of persons: ‌3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Standard Room with 1 double bed and 1 single bed.

  • Max. number of persons: ‌3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Standard Apartment with 3 single beds.

  • Max. number of persons: ‌3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Superior twin room with 2 double beds

  • Max. number of persons: ‌2
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Superior Room adapted

  • Max. number of persons: ‌2
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Superior Suite with 1 king-size bed

  • Max. number of persons: ‌4
  • Area: From 72
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Superior Suite with 1 kingsize bed

  • Max. number of persons: ‌4
  • Area: From 72
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Family room

  • Max. number of persons: ‌6
  • Area: From 72
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

KITA SUSHI BAR

Type of cuisine: Japanese

The Kita Sushi Bar serves drinks and traditional Japanese food, in a quiet and cozy atmosphere.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Type of cuisine: International

Gourmet Bar, the first of its kind in Latin America, is now open at Novotel Center Norte. It specializes in pizzas with unique flavors, craft beers and a whole lot more. On Saturdays, you can enjoy traditional feijoada against a backdrop of live music.

Lunch

06:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

This modern and relaxed bar is ideal for happy hour. Enjoy a variety of drinks and a unique snacks menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 620 m²

  • Maximum capacity: 850 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel São Paulo Center Norte

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

14,101 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

1,560 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

No Internet in the room

Customer review rating 4.5/5

Marcelo C. Business - 02/07/2019 AccorHotels certified review

I had a lot of problems to connect to the Internet and work from the room for two days. Hope this will never happen again.

Very satisfied

Customer review rating 4.5/5

Anonymous Business - 28/06/2019 AccorHotels certified review

Clean rooms Decent breakfast Good infrastructure

Dear Mr. F., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Good value

Customer review rating 4.5/5

Aa Couples - 26/06/2019 AccorHotels certified review

Friendly staff, nice breakfast, clean/spacious room.

Dear Mr. A., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Excellent

Customer review rating 4.5/5

José W. Couples - 24/06/2019 AccorHotels certified review

The hotel is really good.

Very comfortable

Customer review rating 4.5/5

Garry Business - 24/06/2019 AccorHotels certified review

Enjoyed the experience..breakfast was very good, the pool and gym were more than adequate and the location was very hand for all our needs. The rooms are large and well appointed.

Dissapointing for what I expected.

Customer review rating 4.5/5

Anonymous Business - 24/06/2019 AccorHotels certified review

Cleanliness of the room was not of. Sink was full with beard hairs.

Met or exceeded needs/expectations

Customer review rating 4.5/5

J K. Business - 21/06/2019 AccorHotels certified review

Short trip for Business. often stay here when on SP.

Very good, nice amenities, very clean, and staff was knowledgeable and helpful.

Customer review rating 4.5/5

Jesus I. Business - 17/06/2019 AccorHotels certified review

I will stay here again when I'm in Sao Paulo. Great experience overall and shuttle service was a great addition to everything.

Good location

Customer review rating 4.5/5

Ray L. Business - 15/06/2019 AccorHotels certified review

it is always a good hotel with great location. We have made the reservation for all the rooms during Hospitalar for more than 5 years.

It was good

Customer review rating 4.5/5

Caroline Business - 14/06/2019 AccorHotels certified review

Was good. But I have 1 bad situation. They charge me twice things that I haven't consumed in the room. It was quite rude for me.

Prezada Sra. Caroline S., Agradecemos por nos contar sobre sua experiência. Sentimos muito não termos correspondido às suas expectativas, por favor, deixe-me apresentar minhas mais sinceras desculpas. No Novotel procuramos fornecer um serviço de alto nível a cada um de nossos clientes, por isso seu feedback é muito importante para nós. Esteja certa de que estaremos tomando medidas apropriadas junto nossas equipes para lidar com o problema e prevenir futuras ocorrências. Agradecemos que tenha nos contado seus problemas e esperamos que nos dê a oportunidade de melhor servi-la num futuro próximo. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Amazing

Customer review rating 4.5/5

Lorena Business - 14/06/2019 AccorHotels certified review

It was very nice, the hotel is beautiful and the staff is very attentive.

Great infrastructure, poor Internet access

Customer review rating 4.5/5

Anonymous Business - 07/06/2019 AccorHotels certified review

Internet access was very limited on my room - I was not able to login via mobile nor via notebook, which was a drawback when traveling on business.

Dear Mr. Rafael Augusto Da Silva B., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

very satisfied with the Hotel

Customer review rating 4.5/5

Anonymous Business - 04/06/2019 AccorHotels certified review

very satisfied with the Hotel and the services provided

Dear Mr. Antonio Cesar Ribeiro C., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Agradable

Customer review rating 4.5/5

Viviana Business - 31/05/2019 AccorHotels certified review

Expectativa superada

Estimada Sra. Viviana V., Mucho le agradecemos los comentarios referentes a su estadía en Novotel São Paulo Center Norte. Estoy convencido que ese feedback será un aliciente para nuestro personal, en sus constantes esfuerzos para mejorar la calidad de nuestros servicios. Una vez más, gracias por compartir su experiencia. Esperamos que su próxima visita sea tan placentera como ésta que acaba de realizar. Atentamente, Helio Gelinski Gerente General Novotel SP Center Norte

This hotel is much worse than before, will never stay there again

TripAdvisor rating 4.0/5

Connector59540143019 Business - 31/05/2019 TripAdvisor review

No internet for 2 days, no help from reception desk, my room key was not working every time i was arriving to my room and i had to go to reception again. They charged me 1 more day even after I changed my reservation 1 month in advance!!

Thanks for sharing about your stay. We are sorry for the events. We will share your comments with the front desk staff to prevent events like these from repeating themselves. We regret that the internet did not work during the period of your stay. It is not normal for this to happen. We will inform our IT staff about what happened. Resposta Helio Gelinski General Manager
Customer review rating 4.5/5

Rosilaine L. Families - 30/05/2019 AccorHotels certified review

Hotel excelente.

Prezada Sra. Rosilaine Maia Schiavo l., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

sound hotel in proximity of the exhibition center

Customer review rating 4.5/5

Business T. Business - 28/05/2019 AccorHotels certified review

I enjoyed the proximity of the hotel to the exhibition center. The staff is very friendly and knows some English which is a great help it you do not know any Portuguese. The gym is better than a lot of gyms I have experienced in other hotels. I would choose the hotel again if I needed to travel to a fair at center norte in Sao Paulo again.

Dear Mr. Patrick H., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

As Expected

Customer review rating 4.5/5

Michael Business - 28/05/2019 AccorHotels certified review

Very Good

Dear Mr. Michael Jan J., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Good hotel for Business purposes

Customer review rating 4.5/5

Javier L. Business - 27/05/2019 AccorHotels certified review

I usually use your hotel in order to attend Hospitalar tradeshow in Expocenter Norte.

Stupid Service and remains for years

Customer review rating 4.5/5

S. Business - 27/05/2019 AccorHotels certified review

I have been here for continuously 6 years and all with this hotel, as it is convenient to the Congress center north. But I was pissed off every time including this. Normally the check in and check out process take more than 25 mins. Don’t argue as I was counting this time. And the reception guys speak bad English and without capabilities in understanding English words. They don’t give a real care to your request. One time I went to the reception and asked for the confirmation if my nights are included into my Accor profile. The reception lady was like checking more than 15 mins, and then her colleague joined and they just started the chat in front of me. So I asked, is it ok now? And she just told me yes it is ok. I was totally pissed off that they are just wasting your time without any notice. If you don’t ask, they may just keep going with their chat, and pretend to be working on my issues. And you know what, now I check my Accor profile, those 5 nights are not included at all.

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