Hotel - Novotel São Paulo Center Norte
Novotel Hotel Novotel Hotel

Novotel São Paulo Center Norte Hotel

4.0/5 1,519 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private outdoor parking (Paying)
    • Bus/coach parking area (Paying)
    • Valet parking (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
  • Pets allowed
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • Portuguese
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • Early Check in from 8AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool (Nearby)
  • Fitness centre
  • Well-being
    • Sauna
    • Solarium (Nearby)
  • Squash court

Catering

  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24 Hours
    • Opening hours : Week-end 24 Hours

Business services

  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available
See all services

Our rooms

  • 344 rooms
  • 100% non-smoking hotel
  • 4 rooms for people with reduced mobility
  • Baby bed
    • 110/120 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Telephone
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Automatic temperature control
    • Baby bed
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.5/5 AccorHotels Rating 12,901 reviews

Our guest reviews for Novotel São Paulo Center Norte

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,519 reviews
Fischer S. M. Families - 10/01/2019 AccorHotels certified review
« FELT LIKE HOME »

I WAS SUPPOSED TO STAY UP TO 02/01 THEN I WOULD GO TO NOVOTEL MORUMBI. BUT MY FAMILY AND ME DECIDED NOT TO GO TO MORUMBI AND STAY THERE, CENTER NORTE, FOR MORE 2 DAYS. THAT MEANS HOW WE ENJOYED STAYING THERE. SAY HELLO TO MADAY, FABIO AND LEANDRO. THEY WERE AND ARE MARVELOUS!

Adriana Friends - 08/01/2019 AccorHotels certified review
« Estadia excelente »

.

Tom Families - 07/01/2019 AccorHotels certified review
« Good standard and clean »

Good stay, everuthing in order, nice staff

Ronaldo Business - 27/12/2018 AccorHotels certified review
« Almost Good! »

The check in was fast and full of attention (great); Room was clean (good); Room Amenities (shampoo, soap, etc) were much better in the past; Room Noisy - must be improved (there was house keeping at 3:00 am - unbelievable); Bottle of water as courtesy (great); Pillows shall be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. M., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Martin Business - 17/12/2018 AccorHotels certified review
« Nice staying »

It was good, good food, good breakfast good gym, but expected some more for the room

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Martin, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Anonymous Families - 16/12/2018 AccorHotels certified review
« Great location, good sized room, horrible bed »

You can’t beat this location. It’s very central. The hotel staff is polite and attentive. The restaurant offers good food, although I was not very impressed by the breakfast which could be better. I’m mostly disappointed with the bed in our room. There were so many lumps it seemed like it was a 20 year old bed. Not what you expect from a Novotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Mirian Bezerra, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Rodrigo A. V. L. Business - 14/12/2018 AccorHotels certified review
« Wonderful »

All it was good, bed room, bathroom, dinner and breakfast. People is very friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Prezado Sr. Rodrigo Alejandro Vidal L., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Anonymous Business - 12/12/2018 AccorHotels certified review
« Liked every part of it »

Very good in terms of food, room, service in room, security and localization

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Shahram Couples - 12/12/2018 AccorHotels certified review
« Very good »

I came to the Hotel together with my wife for Biotechnology conference. Staff were very good and friendly,room was very clean, food was very good The hotel is very close to Bus terminal and metro station

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. T., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Anonymous Business - 06/12/2018 AccorHotels certified review
« Good Hotel in a convenient location »

well located near the center norte in walking distance. rooms have enough space and are well eqipped. Gym has sufficient but quite old equipment Breakfast is good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. K., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Pablo A. B. Business - 05/12/2018 AccorHotels certified review
« Problems and noise »

1) Problem wuth my check in, the recepcionist ask for a personal credit card when I was a member of Braskem. At the end, we also have to pay for the stay with a coporate credit card. All the other Braskem members did not have to pay with their credit cards. 2)I arrived on Tuesday night to my room and it was not clean. 3) During that night also, the cleaning personnel was doing another room making a lot of noise. This happened at 2:00 or 3:00 a.m. (in the morning). Y had to complaint with them directly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Pablo Altamirano B., Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Anonymous Business - 03/12/2018 AccorHotels certified review
« Mostly OK »

There is no great issues other than the hotel shows its age on the worn out furniture. Everything else Works as expected from a bussiness hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. H., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Maria R. C. Business - 21/11/2018 AccorHotels certified review
« Pratico »

Agradavel

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Maria Regina C., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Alessandra Friends - 05/11/2018 AccorHotels certified review

So Comfortable and clean

Our hotel has responded to the review
Our hotel has responded to the review

Estimada Sra. Alessandra Gerala, Mucho le agradecemos los comentarios referentes a su estadía en Novotel São Paulo Center Norte. Estoy convencido que ese feedback será un aliciente para nuestro personal, en sus constantes esfuerzos para mejorar la calidad de nuestros servicios. Una vez más, gracias por compartir su experiencia. Esperamos que su próxima visita sea tan placentera como ésta que acaba de realizar. Atentamente, Helio Gelinski Gerente General Novotel SP Center Norte

Jorge C. Business - 01/11/2018 AccorHotels certified review
« It is not bad, but hell sxpensive to what you get. »

The experience was not good, Furniture in the room wasn't in good condition, the pillow was terrible, after second night to sleep was an nightmare, and one of the night we had an maintenance of something that made a lot of noise. on top of that the price. I stayed one night for an couple I paid one price, in other night that the company had to paid to me the hotel charged double of the price for the same room, with terrible pillow. you might answer it as about how many people stay in your hotel, but to charge what you want as 4 stars hotel you have to give this service!! Good point is that the hotel lent the iron with table that is very important to me! that was good point. But I would not go back again, just with fare price if I need to save some money.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Jorge C., Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Vegfest 2. G. Solo - 18/10/2018 AccorHotels certified review
« Very comfortable and safe. »

The staff is very professional and efficient. I appreciated having vegan alternatives for breakfast (as tapioca and several vegetable fixings), although the menu is mostly based on animal products. Still a long way to go in terms of informing or sorting out foods with allergens, as soy and dairy, considering both vegans and non vegans who can't have them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Margarida R., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Flavia M. Families - 16/10/2018 AccorHotels certified review
« Great staff, clean rooms and good food. »

Great the only thing that needs improvement is the kids playroom. I chose this hotel due to it's proximity to the mall and market plus the kids playroom. It's very small and doesnt really have many toys.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. Flavia M., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Tomas Friends - 15/10/2018 AccorHotels certified review
« Good Hotel »

Good, rooms, good wi-fi and well cleaned rooms. And excellent breakfast

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Tomas, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Karine C. S. Solo - 15/10/2018 AccorHotels certified review
« Satisfeita »

Totalmente satisfatoria.

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Karine C S., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Marisa A. P. D. S. Families - 14/10/2018 AccorHotels certified review
« regular »

como disse, regular

Our hotel has responded to the review
Our hotel has responded to the review

Prezada Sra. Marisa Aparecida Pereira da s., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

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