Novotel São Paulo Center Norte Hotel 4 stars

TripAdvisor rating 4.0/5 1,584 reviews
Novotel São Paulo Center Norte
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Hotel extras

  • Transfers to Shopping Center Norte and Expo Center Norte and Anhembi event centers. Ask hotel.

  • Located 5.6 miles (9 km) from the Allianz Parque stadium.

  • Your pet is welcome. Contact the hotel for more information.

  • Capacity for events for up to 900 people.

  • Upcoming events in the area: ABCASA, Latam Retail Show, Intersolar and SOBECC.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Squash court
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel São Paulo Center Norte

Avenida Zaki Narchi 500
VILA GUILHERME
02029000
são paulo
brazil

Tel: +551122244000

Fax: (+55)1122244100

Contact email

Check-in from 14h00

Check out up to 12h00

  • RODOVIÁRIA DO TIETÊ - 950 M :  

  • Estação Carandiru - 1,0km :  

  • Estação Tietê - 950 mt :  

  • By plane

    CONGONHAS AIRPORT At 15km / 9.32 miles

  • By plane

    GUARULHOS INTL At 23km / 14.29 miles

  • By helicopter

    CAMPO DE MARTE At 2.99km / 1.86 miles

  • By car

    VIA DUTRA HIGHWAY At 4km / 2.49 miles

GPS :-23.51174, -46.620796

Our accommodations

Standard Apartment with 1 double bed

  • Max. number of persons: 3
  • Area: A partir de 36
  • Wireless internet in your room

Standard Apartment with twin beds

  • Max. number of persons: 3
  • Area: A partir de 36
  • Wireless internet in your room

Standard Room with 1 double bed and 1 single bed.

  • Max. number of persons: 3
  • Area: A partir de 36
  • Wireless internet in your room

Standard Apartment with 3 single beds.

  • Max. number of persons: 3
  • Area: A partir de 36
  • Wireless internet in your room

Superior twin room with 2 double beds

  • Max. number of persons: 2
  • Area: A partir de 36

Superior Room adapted

  • Max. number of persons: 2
  • Area: A partir de 36

Superior Suite with 1 king-size bed

  • Max. number of persons: 4
  • Area: A partir de 72

Superior Suite with 1 kingsize bed

  • Max. number of persons: 4
  • Area: A partir de 72
  • Wireless internet in your room

Family room

  • Max. number of persons: 6
  • Area: A partir de 72
  • Wireless internet in your room

Our restaurants and bars

KITA SUSHI BAR

Type of cuisine: Japanese

The Kita Sushi Bar serves drinks and traditional Japanese food, in a quiet and cozy atmosphere.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Type of cuisine: International

Gourmet Bar, the first of its kind in Latin America, is now open at Novotel Center Norte. It specializes in pizzas with unique flavors, craft beers and a whole lot more. On Saturdays, you can enjoy traditional feijoada against a backdrop of live music.

Lunch

06:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

This modern and relaxed bar is ideal for happy hour. Enjoy a variety of drinks and a unique snacks menu.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 620

  • Maximum capacity: 850 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel São Paulo Center Norte

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

14,775 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,584 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Good

Customer review rating 4.5/5

Jae K. Y. Business - 08/10/2019 AccorHotels review

Good

Satisfactory

Customer review rating 4.5/5

Frank D. S. Business - 03/10/2019 AccorHotels review

Please I need you send me the invoice. When I Check out, you told me that the invoice would be sent to my email, but so far I didnt receive it.

good

Customer review rating 4.5/5

Ronaldo Business - 02/10/2019 AccorHotels review

great location, rooms are comfortable but a little bit noisily, breakfast is so expensive

Busy Hotel, conventions oriented, clean and with great breakfast

Customer review rating 4.5/5

Nelson U. Business - 28/09/2019 AccorHotels review

The initial impression is negative due to the presence of a smelly river along the front of the property. That aside, it is convenient location for Centro Norte conventions (walking distance). A large shopping mall at the rear with market, pharmacy and many stores and restaurants limits your need to travel far for these services. Rooms are of a good size. Comfortable bathroom. Yet it is better suited for business people than for family travel.

Dear Mr. A., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Wonderful staff, nice clean rooms

Customer review rating 4.5/5

Michael F. B. Friends - 25/09/2019 AccorHotels review

The staff was great, everyone was accommodating. The restaurant is excellent. No complaints.

Dear Mr. B., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

The people was extremely polite.

Customer review rating 4.5/5

Yessenia Business - 22/09/2019 AccorHotels review

Clean rooms, delicious breakfast.

Dear Mrs. Yessenia C., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Worst experience in all my hotel stay

Customer review rating 4.5/5

Josuha Business - 22/09/2019 AccorHotels review

Check in was slow and seem to be understaffed. Restaurant waiter and waitress do not speak english and food take a long time to be served. A tough time communicating with the staff. Ate in the Japanese restaurant one evening and the tuna sashimi served had mold on it!!! Had a nespresso machine in my suite, nespresso capsule was never topped up. I need to call and waited for hours before getting the capsule refill. Most unacceptable was one evening the chambermaid gave me a box of remaining 4 capsules with the box and it was EXPIRED in 31 mar 2019!!!

Technology Malfunctions

Customer review rating 4.5/5

Anonymous Business - 20/09/2019 AccorHotels review

This was not the best stay at this hotel. It started with the front desk having to call maintenance to open the door as the key card would not work. The internet was also extremely slow.

Dear Mr. W., Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our IT team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte
Customer review rating 4.5/5

Wilbert B. Business - 17/09/2019 AccorHotels review

Satisfied

Dear Mr. Wilbert B. S., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Perefct Service

Customer review rating 4.5/5

Eric Business - 15/09/2019 AccorHotels review

Quick check in and check out. I arrived at 8AM in the morning. I had asked for a early check in before and this was realized without any issue. One issue: I forgot a loudspeaker in the room (2427) and send a mail to the hotel immidiately still on Saturday night. However I did not get any feedback so far.

Dear Mr. Eric Z., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

No response of my email after departure

Customer review rating 4.5/5

Daniel A. Business - 05/09/2019 AccorHotels review

Dear NOVOTEL Team, During my stay at NOVOTEL-SP C.NORTE SAO PAULO from 27.08. – 29.08.19 I was charged my VISA card at check-in with BRL 2,430.75. The invoice amount on the day of departure, however, is only BRL 2,058.00. At the check-out counter the receptionist assured that the bookkeeping would refund the overpaid amount of BRL 372.75 back on my credit card. This has not happened yet. I sent a email and asked about the status but no response.

Customer review rating 4.5/5

J. Y. Business - 02/09/2019 AccorHotels review

limited eateries & ignoring the waiting line by the clerk at the time of check out.

In 2019

Customer review rating 4.5/5

Anonymous Business - 27/08/2019 AccorHotels review

Hotel super limpo e charmoso, bem perto do local do congresso.

Prezada Sra. Tereza Claudia de Andrade L., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Top top top top

Customer review rating 4.5/5

Anonymous Business - 17/08/2019 AccorHotels review

Hotel top, alto padrão

Prezado Sr. Leonardo S., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

It was everything perfect. Since the conference room to my private room

Customer review rating 4.5/5

Thales A. Business - 13/08/2019 AccorHotels review

Restaurant was a little more expensive that I tought that would be, but it was nice anyway. I've not gone to pool

Dear Mr. Thales Barbosa A., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Big hotel, with most personnel very kind, but no heat, so too cold in winter.

Customer review rating 4.5/5

Ricardo V. Business - 10/08/2019 AccorHotels review

The hotel is big and nice, most personnel very kind, rooms are big and located near a big shopping center. However, my stay has not been comfortable because of temperature. I arrived on Monday 5th, August, in which the lowest temperature has been 11`C. My room was very cold and I asked for to turn on the heater, but I was informed that the hotel has not heater! So, I felt cold the whole night, on which I normally have to stand up several times to go to the bathroom. That night I got a cold which I am still suffering back home. Next day I went to the shopping and bought a small heater for U$S30, which helped me on the next two nights. On Thursday, before to leave the hotel, as I had not the possibility to take the heater with me, I asked if it was possible to leave it for the hotel and to reimburse me the cost, but the answer was no. I payed U$S1.100 for two people in 3 days, but I had to pay also for the heater, which I left in my room (2509).

Mr Z. M.

Customer review rating 4.5/5

Z. M. Solo - 10/08/2019 AccorHotels review

Staying was good, but regarding rooms most important things that water is basic need and available everywhere for free but not in your hotel, dental kids, shaving kits are also charged, these facilities must be free

I was very satisfied with the accommodations.

Customer review rating 4.5/5

Mike F. Business - 02/08/2019 AccorHotels review

Everyone was helpful and I liked the restaurants and proximity to the shopping center.

Dear Mr. Michael Edward F., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

normal

Customer review rating 4.5/5

Gerson W. Business - 29/07/2019 AccorHotels review

dentro do esperado, sem problemas

Prezado Sr. Gerson Britto Stroschein Soares W., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte
Customer review rating 4.5/5

Anonymous Business - 23/07/2019 AccorHotels review

Room and bathroom was dirty, had to ask housekeeping to clean twice.

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