Novotel São Paulo Center Norte Hotel 4 stars

TripAdvisor rating 4.0/5 1,589 reviews
Novotel São Paulo Center Norte
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+ 23 Services
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Room 1

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Hotel extras

  • Transfers to Shopping Center Norte and Expo Center Norte and Anhembi event centers. Ask hotel.

  • Located 5.6 miles (9 km) from the Allianz Parque stadium.

  • Your pet is welcome. Contact the hotel for more information.

  • Capacity for events for up to 900 people.

  • BGS and BTFF

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Squash court
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Novotel São Paulo Center Norte

Avenida Zaki Narchi 500
VILA GUILHERME
02029000
são paulo
brazil

Tel: +551122244000

Fax: (+55)1122244100

Contact email

Check-in from 14h00

Check out up to 12h00

  • RODOVIÁRIA DO TIETÊ - 950 M :  

  • Estação Carandiru - 1,0km :  

  • Estação Tietê - 950 mt :  

  • By plane

    CONGONHAS AIRPORT At 15km / 9.32 miles

  • By plane

    GUARULHOS INTL At 23km / 14.29 miles

  • By helicopter

    CAMPO DE MARTE At 2.99km / 1.86 miles

  • By car

    VIA DUTRA HIGHWAY At 4km / 2.49 miles

GPS :-23.51174, -46.620796

Our accommodations

Standard Apartment with 1 double bed

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Standard Apartment with twin beds

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Standard Room with 1 double bed and 1 single bed.

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Standard Apartment with 3 single beds.

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Superior Room adapted

  • Max. number of persons: 2
  • Area: From 36
  • Business Desk

Superior Suite with 1 king-size bed

  • Max. number of persons: 4
  • Area: From 72
  • Business Desk

Superior Suite with 1 kingsize bed

  • Max. number of persons: 4
  • Area: From 72
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Family room

  • Max. number of persons: 6
  • Area: From 72
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Our restaurants and bars

GOURMET BAR

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Gourmet Bar, the first of its kind in Latin America, is now open at Novotel Center Norte. It specializes in pizzas with unique flavors, craft beers and a whole lot more. On Saturdays, you can enjoy traditional feijoada against a backdrop of live music.

Lunch

06:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KITA SUSHI BAR

Type of cuisine: Japanese

Photo non contractuelle / Strictly non binding

The Kita Sushi Bar serves drinks and traditional Japanese food, in a quiet and cozy atmosphere.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

This modern and relaxed bar is ideal for happy hour. Enjoy a variety of drinks and a unique snacks menu.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 620

  • Maximum capacity: 850 people

  • Maximum banquet capacity: 550 people

Find out more

Our guest reviews for
Novotel São Paulo Center Norte

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

15,131 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,589 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Nice room (lacking comfort items)

Customer review rating 4.5/5

Andre Business - 08/11/2019 Confirmed reviews AccorHotels

The room was sufficiently clean and organized. Sadly, there was no soap in the bathroom and the TV set does not have a working SAP button to change the language of movies and shows to theirs original language.

Confortable and secure.

Customer review rating 4.5/5

Uyara Business - 04/11/2019 Confirmed reviews AccorHotels

Very nice, the breakfast is amazing.

Prezada Sra. Uyara Ferreira S., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Agradecemos novamente por nos informar sobre sua experiência e esperamos que sua próxima visita seja agradável quanto a anterior. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Ok

Customer review rating 4.5/5

Someone Solo - 30/10/2019 Confirmed reviews AccorHotels

I booked a double bed, but my room had two single beds.

Prezado Sr. Rubens B., Agradecemos por nos contar sobre sua experiência no Novotel São Paulo Center Norte. Seus comentários serão compartilhados com nossas equipes. Tenho certeza de que seu feedback será um encorajamento para continuarmos a melhorar a qualidade de nossos serviços. Sinceramente, Helio Gelinski Gerente Geral Novotel SP Center Norte

Clean Hotel With Uncomfortable Beds

Customer review rating 4.5/5

Lance Business - 28/10/2019 Confirmed reviews AccorHotels

The hotel itself was clean; nice lobby area with updated furniture and decor. The rooms were basic, but clean. The beds were not comfortable, which is the most important area for me when staying at a hotel. I'm not spending a lot of time in my room other than to sleep. Also, my shower drained so slowly that by the time I was done, I was standing in 3 cm of water.

Dear Mr. L., Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our Housekeeping team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Nice economy hotel

Customer review rating 4.5/5

Henrique S. Business - 28/10/2019 Confirmed reviews AccorHotels

Good treatment overall. Nice and convenient location. Good value for the price.

Dear Mr. Henrique S., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Better options around for lower price

Customer review rating 4.5/5

Rodolfo Business - 27/10/2019 Confirmed reviews AccorHotels

The shower was leaking. There was no pressure in the water. The restaurant seemed quite unprepared. Breakfast is alright, but for the price, it could be on the same level as the hotel transamerica for instance Staff was great, good gym, the point is that, for the price, it should deliver more

Dear Mr. M., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Really nice hotel for a business trip

Customer review rating 4.5/5

Leonardo C. Business - 25/10/2019 Confirmed reviews AccorHotels

My overall experience was extremely nice, the one thing that I missed though was a clothes iron in my room.

Dear Mr. C., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Deliver what's expected

Customer review rating 4.5/5

Paulo C. Business - 25/10/2019 Confirmed reviews AccorHotels

Was a smooth and regular experience. However breakfast moment was not so enjoyable: waiter removing food from table when we were picking up more at the buffet, and only one attendant at the special requests area, generating huge delays (scrambled eggs, omelette...)

Dear Mr. Paulo C., Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our Restaurant team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Average experience, but definately not at the expected level of a Novotel group hotel in terms of cleaness and service

Customer review rating 4.5/5

Escoubé Business - 24/10/2019 Confirmed reviews AccorHotels

The room was large, but not enough well isolated to not quiet enough with regards to the outside noise. The bathroom was not very clean in my first room, same in the second. The vacuum cleaner was not used to clean my room during my stay. The second room I was given when I came back at the Novotel was not done, so I had to go back downstairs to ask for another one. In addition, the guy at the bar did not know how to do one of the cocktail in the bar menu. All in all, there were no big issue but the hotel is not at the standard expected for a Novotel.

Dear Mrs. Escoubé, Thank you for taking the time to tell us about your experience at the Novotel Sao Paulo Center Norte. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures with our team to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and we hope e that you give us the opportunity to better serve you in the near future. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

BUSINESS & FAMILY FRIENDLY HOTEL

Customer review rating 4.5/5

Viviane Families - 24/10/2019 Confirmed reviews AccorHotels

LIVE ATMOSPHERE, EXCELLENT FACILITIES, BAR AND KIDS AREA ARE QUITE NICE. CLEAN, SPACIOUS AND COMFORTABLE ROOMS.

Dear Mrs. W., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Comfortable rooms, near the shopping and the convention center.

Customer review rating 4.5/5

Anonymous Families - 21/10/2019 Confirmed reviews AccorHotels

Besides, it's well organized, has a fairly good breakfast, and the staff is attentive.

Dear Mr. Oliveira, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Friendly, reliable staff, great breakfast, clean rooms.

Customer review rating 4.5/5

J K. Business - 15/10/2019 Confirmed reviews AccorHotels

I always stay at this property when in SP. Close to airport and our business partners.

Dear Mr. K., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Pleasant

Customer review rating 4.5/5

Ivan S. Business - 15/10/2019 Confirmed reviews AccorHotels

Pleasant

Dear Mr. S., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Facilityes

Customer review rating 4.5/5

Claudiomardemelo Families - 15/10/2019 Confirmed reviews AccorHotels

The ride from hotel to BGS was amazing!

Dear Mr. M., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

The Novotel São Paulo Center Norte services and experience matched my expectations

Customer review rating 4.5/5

João V. S. Solo - 12/10/2019 Confirmed reviews AccorHotels

I had a good experience at Novotel São Paulo Center Norte. The staff was friendly and helpful.

Dear Mr. S., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Good

Customer review rating 4.5/5

Jae K. Y. Business - 08/10/2019 Confirmed reviews AccorHotels

Good

Dear Mr. Y., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Satisfactory

Customer review rating 4.5/5

Frank D. S. Business - 03/10/2019 Confirmed reviews AccorHotels

Please I need you send me the invoice. When I Check out, you told me that the invoice would be sent to my email, but so far I didnt receive it.

Dear Mr. Frank, We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

good

Customer review rating 4.5/5

Ronaldo Business - 02/10/2019 Confirmed reviews AccorHotels

great location, rooms are comfortable but a little bit noisily, breakfast is so expensive

Dear Mr. M., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Busy Hotel, conventions oriented, clean and with great breakfast

Customer review rating 4.5/5

Nelson U. Business - 28/09/2019 Confirmed reviews AccorHotels

The initial impression is negative due to the presence of a smelly river along the front of the property. That aside, it is convenient location for Centro Norte conventions (walking distance). A large shopping mall at the rear with market, pharmacy and many stores and restaurants limits your need to travel far for these services. Rooms are of a good size. Comfortable bathroom. Yet it is better suited for business people than for family travel.

Dear Mr. A., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte

Wonderful staff, nice clean rooms

Customer review rating 4.5/5

Michael F. B. Friends - 25/09/2019 Confirmed reviews AccorHotels

The staff was great, everyone was accommodating. The restaurant is excellent. No complaints.

Dear Mr. B., We appreciate your comments regarding your stay at Novotel Sao Paulo Center Norte. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Helio Gelinski General Manager Novotel SP Center Norte
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