ibis Luzern Kriens Hotel 2 stars

TripAdvisor rating 3.5/5 698 reviews
ibis Luzern Kriens
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This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 20.00 CHF
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Shoe shine machine
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Luzern Kriens

Industriestrasse 13
6010
kriens
switzerland

Tel: +41413494949

Fax: (+41)41/3494900

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BASEL EUROAIRPORT At 100km / 62.14 miles

  • By plane

    ZURICH AIRPORT At 85km / 52.82 miles

  • By train

    LUZERN SGV At 5km / 3.11 miles

GPS :47.02378, 8.299034

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

  • Max. number of persons: ‌3
  • Area: From 18
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 1 double bed (160 x 200 cm) new sleep comfort, view of Pilatus

  • Max. number of persons: ‌3
  • Area: From 18
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone(...)

Room with 2 single beds (80 x 200 cm) new sleep comfort, view of Pilatus

  • Max. number of persons: ‌2
  • Area: From 18
  • Views: Mountain view *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone(...)

Room with 1 double bed (63x79 inches) + 1 single bed (35x79 inches), new sleep-easy concept

  • Max. number of persons: ‌4
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Room with 2 single beds (35.4 x 78.7 in [90 x 200 cm])

  • Max. number of persons: ‌2
  • Area: From 25
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Business Desk
  • Direct dial telephone(...)

Pilatus room by Florian

  • Max. number of persons: ‌3
  • Area: From 18
  • Views: Hills view *

* Subject to availability

  • Wireless internet in your room
  • Business Desk
  • Direct dial telephone(...)

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Luzern Kriens

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,569 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

698 reviews

It was fun filled stay.

Customer review rating 4.4/5

Suyog K. Families - 21/05/2019 AccorHotels certified review

Room size was amazing. Kids had good time spending in the room.

Dear Suyog K., Thank you very much for your review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon! Best Regards, Alexander Svab – Assistant General Manager

Warm friendly welcome

Customer review rating 4.4/5

Anneka Solo - 19/05/2019 AccorHotels certified review

There was a warm and friendly welcome by the lady on reception. She gave a leaflet of the local area and pointed out routes to the bus stop and train station along with locations of the local shops. Room was very cosy and had a lovely view out over the mountain. Good selection for breakfast. Thoroughly enjoyed the stay

Dear Anneka B., Thank you very much for your lovely comments and for your compliments to our hotel staff. It's for us a real pleasure to see your satisfaction with our hotel services. We hope to welcome you very soon again and wish you wonderful time. Sincerely, Alexander Svab – Assistant General Manager
Customer review rating 4.4/5

Anne L. Friends - 18/05/2019 AccorHotels certified review

All The staff are amazing. The hotel is excellent, clean, perfect. I’ll come back ever for this hotel

Dear Anne L., With a big pleasure we've read your beautiful comment to your recent stay in our hotel. We all thank you very much for sharing your kind words with us and look forward to welcome you very soon again. Best Regards, Alexander Svab – Assistant General Manager

Great service, staff and installations

Customer review rating 4.4/5

Victor A. M. Couples - 01/05/2019 AccorHotels certified review

All staff was extremely helpful with our petitions, also helped us in looking for accommodation on Zurich

Dear Victor and M., What a big pleasure for us to see your satisfaction with our hotel & services. We all thank you for the great review of our hotel and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager

Room wasn't good but the service was exeptional

Customer review rating 4.4/5

Mynameis Families - 29/04/2019 AccorHotels certified review

The room we had was not very good, but the receptionist was amazing thanks to him we enjoyed our stay

Dear Rachid, Thank you for the positive review of our hotel as well as for your compliments to my staff. May I ask you to share more details about the room. We thank you in advance for your co operation and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager

Value for money Good Hotel for Spring

Customer review rating 4.4/5

Amit S. Families - 27/04/2019 AccorHotels certified review

Good hotel but no air conditioning facility so do not plan in summer. Facilities are at same level as other IBIS hotels of the category. Rooms are small. 15 minutes from Main station.

Dear Mr. S., Thank you for the positive review of our hotel! We are glad that you had generally a good stay and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager

Great service and attitude

Customer review rating 4.4/5

Anonymous Business - 25/04/2019 AccorHotels certified review

Alexander at reception is a true star. Understanding guests' needs and being very proactive - a great asset to this hotel.

Dear Mr. N., What a great pleasure to see you compliments to my staff Alexander. Thank you very much for sharing with us. I am proud of every team member, who give their best to provide a memorable customer experience to our guests. Of course, I've already shared your compliments with him. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager

Excellent and helpful service

Customer review rating 4.4/5

Kobus Couples - 22/04/2019 AccorHotels certified review

The lady at the reception was extremely helpful in helping us with information about Lucern! Friendliness at reception made stay awesome

Dear Jacobus, Thank you for the great review of our hotel and your compliments to my staff. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager

Good location. Service with a smile. Basic amenities were available. A bath tub in the bathroom would have given a higher score.

Customer review rating 4.4/5

M. T. Couples - 13/04/2019 AccorHotels certified review

Clean rooms. Good location. Friendly and warm service. Decent breakfast spread. Things to improve would be to provide room slippers. Proper toothpaste tube and not sachets.

Dear Mr. M., We very much appreciate your comments regarding your stay at the ibis Luzern Kriens. We unfortunately not have any bath tub in our rooms. So please accept my apologies for that. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager

Miss

Customer review rating 4.4/5

Binitha Families - 03/04/2019 AccorHotels certified review

I had a lovely stay.Staff was really helpful. Very pleased with the service. Would have been nice if there was complementary tea and coffee making facilities in the room and also a bottle of water. Apart from that enjoyed the overall stay.Mountain view from the room was excellent.

Dear Binitha, Thank you for sharing your kind words concerning our staff, our service and the view of our rooms. It's a big pleasure for us to see that you've enjoyed the stay in our hotel and we all look forward to welcome you again. Sincerely, S. Samil Benli – General Manager

Hassel free and pleasant experience

Customer review rating 4.4/5

J. I. Families - 31/03/2019 AccorHotels certified review

Very nice property, nice people too. All was good. A hot water kettle in the room will be good as standard facility. (We requested and got one, so no worries on that front). Overall very good stay.

Dear I., Thank you for choosing and reviewing our hotel with your kind words. We all are very happy to hear you've enjoyed your stay with us. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager

In transit

TripAdvisor rating 3.5/5

R7484MQrobh Couples - 31/03/2019 TripAdvisor review

Great hotel and shortly before the Gotthard tunnel. Early in the morning the opportunity to go through the tunnel before the traffic jam. Car stands with the luggage for an acceptable payment in a parking garage under the hotel

Dear R7484MQrobh, Thank you very much for posting your thoughts on Tripadvisor. We are happy to see that you had a good stay and hope also a good rest. If you plan to make a stop during your journey back home, we will be very pleased to welcome you again in our hotel. Best Regards, S. Samil Benli - General Manager

Nice hotel and lovely staff

Customer review rating 4.4/5

Duangporn S. Families - 26/03/2019 AccorHotels certified review

Very nice lady staff, she is always friendly and helpful. The room was cleaned and can see the mountain view, I love it so much.

Dear Rattana, Thank you for the great review of our hotel! We are glad that you had a good stay, enjoyed the view of our room and also satisfied with the service provided of our staff. It's our hope to see you again very soon. Sincerely, S. Samil Benli – General Manager

Great

Customer review rating 4.4/5

Naveen K. Families - 16/03/2019 AccorHotels certified review

It was really nice. The Front Desk was really courteous and helpful

Dear Naveen, Thank you for the positive review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager

Comfortable, efficient and practical

Customer review rating 4.4/5

Anonymous Business - 16/03/2019 AccorHotels certified review

All good! However one comment: I would have liked to have the option of an alcoholic drink for our welcome drink. We can have that at other ibis hotels, so that’s the only area of improvement:)

Dear Ann, Many thanks for having taken the time to write to us following your stay at ibis Luzern Kriens. We are truly happy to hear that you enjoyed your stay. We will take in consider your precious recommendation in order to always improve our service. Thank you again for sharing your experience. We're looking forward to welcoming you again! Kind regards Tina - Front Office

Very courteous and friendly staff

Customer review rating 4.4/5

Harry B. Business - 14/03/2019 AccorHotels certified review

Hello, I stayed two nights. The first night I had a single bed with the new mattress on top of the old mattress, honestly I feared to fall out of the bed. In my opinion the mattress to soft this way. The second night I had a big bed and it was better. This is not something the the staff can control. I still think Ibis is a good value, thank you!

Dear Mr. B., A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Lucerne and a great privilege to gain your loyalty ! Warm regards, Sincerely, S. Samil Benli – General Manager

Well located for my business meeting & nice staff

Customer review rating 4.4/5

Karen Business - 27/02/2019 AccorHotels certified review

Just a one night, but I want to higlight the great staff at hotel, who helped me as I was having issue with my phone cable. They have been extremely helpful, thanks a lot to them.

Dear Karen, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards, S. Samil Benli – General Manager

Excellent Dtay

Customer review rating 4.4/5

Raghvendra M. Solo - 01/02/2019 AccorHotels certified review

Was very nice. Very handle by the leader Mr Shamli ( Hotel Maneger) . He is a great guy and very professional. Very helpful and very courtesy. And his teammates Mr Alex, Mr Florian all are super motivated staff. This is my second stay in this hotel and I would come back if these guys are very much working here. Thanks Ibis team.

Dear Raghvendra, It was a big pleasure for me and my team to see you again in our hotel. We very much appreciate your lovely comments and we hope your next visit will be as pleasant as the previous one. Best Regards to all of you on behalf of the whole team. S. Samil Benli - Gerenal Manager

Excellent staff and nice hotel

Customer review rating 4.4/5

L8rmt Business - 31/01/2019 AccorHotels certified review

Excellent service here as always, check in was quick and easy, room was nice as usual, one small noting though it seems there is only one electrical socket in the room that stays powered when you turn the lights off, So if you need to charge anything overnight it is difficult

Dear L8RMT, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli - General Manager

Family hotel and feel welcome

Customer review rating 4.4/5

Asrul H. A. Families - 20/01/2019 AccorHotels certified review

The front office staff both day and night is very friendly and helpful. Both got the Le club Accor culture and made our stay feel like home. The location is located strategically near mount Pilatus which a plus and the breakfast menu is complete especially the hot beverages selections is impressive

Dear Mr. A., Thank you very much again for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager
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