Hotel - ibis Luzern Kriens
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Luzern Kriens Hotel

3.5/5 673 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 20  CHF
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Hairdressing salon

Catering

  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 69 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 18 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • 220/240 V AC
    • Emergency exit map
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Baby bed
    • Hair dryer in bathroom
    • Shower
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.4/5 AccorHotels Rating 1,478 reviews

Our guest reviews for ibis Luzern Kriens

100% genuine reviews from our guests

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tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 673 reviews
Harry B. Business - 14/03/2019 AccorHotels certified review
« Very courteous and friendly staff »

Hello, I stayed two nights. The first night I had a single bed with the new mattress on top of the old mattress, honestly I feared to fall out of the bed. In my opinion the mattress to soft this way. The second night I had a big bed and it was better. This is not something the the staff can control. I still think Ibis is a good value, thank you!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., A big thank from all the team for this great rate and nice review ! It is always a pleasure for us to welcome you when you stay in Lucerne and a great privilege to gain your loyalty ! Warm regards, Sincerely, S. Samil Benli – General Manager

Karen Business - 27/02/2019 AccorHotels certified review
« Well located for my business meeting & nice staff »

Just a one night, but I want to higlight the great staff at hotel, who helped me as I was having issue with my phone cable. They have been extremely helpful, thanks a lot to them.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Karen, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards, S. Samil Benli – General Manager

Raghvendra M. Solo - 01/02/2019 AccorHotels certified review
« Excellent Dtay »

Was very nice. Very handle by the leader Mr Shamli ( Hotel Maneger) . He is a great guy and very professional. Very helpful and very courtesy. And his teammates Mr Alex, Mr Florian all are super motivated staff. This is my second stay in this hotel and I would come back if these guys are very much working here. Thanks Ibis team.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Raghvendra, It was a big pleasure for me and my team to see you again in our hotel. We very much appreciate your lovely comments and we hope your next visit will be as pleasant as the previous one. Best Regards to all of you on behalf of the whole team. S. Samil Benli - Gerenal Manager

L8rmt Business - 31/01/2019 AccorHotels certified review
« Excellent staff and nice hotel »

Excellent service here as always, check in was quick and easy, room was nice as usual, one small noting though it seems there is only one electrical socket in the room that stays powered when you turn the lights off, So if you need to charge anything overnight it is difficult

Our hotel has responded to the review
Our hotel has responded to the review

Dear L8RMT, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you were fully satisfied during your stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli - General Manager

Asrul H. A. Families - 20/01/2019 AccorHotels certified review
« Family hotel and feel welcome »

The front office staff both day and night is very friendly and helpful. Both got the Le club Accor culture and made our stay feel like home. The location is located strategically near mount Pilatus which a plus and the breakfast menu is complete especially the hot beverages selections is impressive

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. A., Thank you very much again for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager

George Couples - 09/01/2019 AccorHotels certified review
« Perfect »

Perfect

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. Georghios, Thank you for the great review of our hotel! We are very happy to see that you had a wonderful stay in our hotel and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager

Anonymous Families - 05/01/2019 AccorHotels certified review
« Extremely courteous staff, excellent service, great location, value for money »

The hotel is at an excellent location, they provide a city pass for free travel on tram/bus/train within the city. Lovely view from the windows, excellent service from the very courteous staff. Nothing to complain.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for the great review and lovely words to our staff! We are glad to see that you enjoyed your stay and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager

Ghada A. Friends - 01/01/2019 AccorHotels certified review
« Ms »

This is the second time i stay in the hotel. Very helpful staff.the rooms are spacious, cosy, and clean. Near to public transpirtation.only two stations to get to Lucerne main train station. I highly recommend the hotel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ms. A., We very much appreciate your comments regarding your stay at the ibis Luzern Kriens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager

Hjr R. G. Business - 23/12/2018 AccorHotels certified review
« Very nice and quiet location near city center of lucerne, good breakfast, very friendly staff. Best choice »

Very nice, clean and big rooms. Clean Hotel in quiet industrial area several kilometers from lucerne center. Easy public transport. Good breakfast, very friendly staff. Close to the motorway towards italy. Travelling much also in zwitserland I can say, first choice for business Traveller and tourists that do not want to spent a fortune in old swiss hotels.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., What a great pleasure to read your lovely comments regarding your recent stay in our hotel. We all thank you very much for the great review and hope to see you again very soon. Merry Christmas and a wonderful new year. Sincerely, S. Samil Benli – General Manager

Yuksel Families - 05/11/2018 AccorHotels certified review
« Great Price/performance ratio »

clean and tidy hotel, larger than usual Ibis Hotels, a bit away from city center but very convenient

Our hotel has responded to the review
Our hotel has responded to the review

Sayın I., ibis Luzern Kriens ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili güzel yorumlarınızı, ekibimiz ile paylaşacağımızı belirtmek isteriz. Misafir memnuniyetini en üst seviyeye taşımayı hedeflediğimiz hizmetlerimiz ile ilgili, siz misafirlerimizin olumlu görüşlerini bilmek, bizleri, yeni girişimler için her zaman cesaretlendirmektedir. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla, S. Samil Benli – General Manager Hotel Ibis Luzern-Kriens Industriestrasse 13, 6010 Kriens - Schweiz Tel.: +041 (0)41 349 49 49 - Fax : +41 (0)41 349 49 00 h2… www.ibis.com/2982 - www.accorhotels.com

Frequent B. T. Business - 02/11/2018 AccorHotels certified review
« Friendly staff, nice clean rooms, big parking area »

Business trip and one night stay in Kriens, at close drive distance from Messe Luzern. Quiet location in the industrial area, so no noise from rush hours or busy areas.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Anna, We very much appreciate your comments regarding your stay at the ibis Luzern Kriens. It is always a pleasure to receive positive feedback and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager Hotel Ibis Luzern-Kriens Industriestrasse 13, 6010 Kriens - Schweiz Tel.: +041 (0)41 349 49 49 - Fax : +41 (0)41 349 49 00 h2… www.ibis.com/2982 - www.accorhotels.com

Grischa W. Business - 01/11/2018 AccorHotels certified review
« flexibel - super Receptionist »

Sauber, ruhig

Our hotel has responded to the review
Our hotel has responded to the review

Lieber Gast, Wir freuen uns sehr über Ihre Kommentare zu Ihrem Aufenthalt. Es ist immer eine Freude, positives Feedback zu erhalten. Selbstverständlich leite ich dieses auch an meine Mitarbeiter weiter. Unser Anliegen ist es, die Qualität unserer Dienstleistung ständig zu optimieren, und Ihr Feedback ist eine Motivation für unser ganzes Team. Nochmals vielen Dank, dass Sie Ihre Erfahrungen mit uns teilen. Wir hoffen, Ihr nächster Besuch wird ebenso angenehm sein. Mit freundlichen Grüssen S. Samil Benli – General Manager Hotel Ibis Luzern-Kriens Industriestrasse 13, 6010 Kriens - Schweiz Tel.: +041 (0)41 349 49 49 - Fax : +41 (0)41 349 49 00 h2… www.ibis.com/2982 - www.accorhotels.com

Jihwan Y. Families - 29/10/2018 AccorHotels certified review
« Clean and Calm »

Beds are clean, staffs are very kind, breakfast is better than expacted. Everything is OK, also they supplied pubulic transfortaion ticket during staying. Free parking space is limitted but fortunatly I could park there free. I will stay this hotel again if I visit again..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jihwan Y., We very much appreciate your comments regarding your stay at the ibis Luzern Kriens. We all are very please to see that you had a good stay. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager Hotel Ibis Luzern-Kriens Industriestrasse 13, 6010 Kriens - Schweiz Tel.: +041 (0)41 349 49 49 - Fax : +41 (0)41 349 49 00 h2… www.ibis.com/2982 - www.accorhotels.com

Ian Couples - 16/10/2018 AccorHotels certified review
« Perfect location for overnight city stay »

Location was good, away from the hustle and bustle of the city. Parking available. Food and drinks available in the hotel and within walking distance. Free travel card into Luzern. Good comfortable room. Friendly and knowledgeable reception staff. Would definitely stay here again

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. R., We very much appreciate your comments regarding your stay at the ibis Luzern Kriens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager Hotel Ibis Luzern-Kriens Industriestrasse 13, 6010 Kriens - Schweiz Tel.: +041 (0)41 349 49 49 - Fax : +41 (0)41 349 49 00 h2… www.ibis.com/2982 - www.accorhotels.com

Robert Couples - 14/10/2018 AccorHotels certified review
« Warm welcome, simple hotel with truly excellent beds, good bathrooms, good breakfast and secure (paid) parking »

You don't go to this hotel for its location or its outward charm. But what you do find is peace and quiet, an extremely comfortable bed, good bathroom, very good breakfast and a warm welcome. It's not far from the centre of Lucerne, and it's an idea place to break one's journey. The parking in the adjoining secure car park is convenient as is the hotel's location just a few minutes off the motorway.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr. B., Thank you for the great review of our hotel! We all are very happy to see that you had a good stay and liked our breakfast. We hope to see you again very soon. Sincerely, S. Samil Benli – General Manager Hotel Ibis Luzern-Kriens Industriestrasse 13, 6010 Kriens - Schweiz Tel.: +041 (0)41 349 49 49 - Fax : +41 (0)41 349 49 00 h2… www.ibis.com/2982 - www.accorhotels.com

Laura A. F. Business - 12/10/2018 AccorHotels certified review
« Excellent »

We had a lovely stay at Ibis Luzern Kriens hotel. Reception staff is well prepaired and very friendly, room was clean, beds were confortable, breakfast was very good.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. F., Thank you for the great review of our hotel! It's a real pleasure to see your satisfaction. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager Hotel Ibis Luzern-Kriens Industriestrasse 13, 6010 Kriens - Schweiz Tel.: +041 (0)41 349 49 49 - Fax : +41 (0)41 349 49 00 h2… www.ibis.com/2982 - www.accorhotels.com

jmd615 Family - 12/10/2018 TripAdvisor review
« No basic facilities »

No hot water kettle in the room, no tea, coffee sachets in the room. The fan was not working. Basic facilities must be provided unnecessary trouble in the morning to come down 5 floors for a cup of tea?

Our hotel has responded to the review
Our hotel has responded to the review

Dear jmd615, Thank you very much for giving your feedback to your recent stay in our hotel. I am sorry that your experience did not meet whole of your needs. As we are a 2 Star hotel within Ibis Chain, we do not have the expected amenities in our hotel. But you can barrow of course due to availability an electrical kettle to use in your room. Should there be something wrong with the room, we encourage you to contact our reception, who is 24 hours on your service. Thank you very much again for your feedback, which is most valuable to us. It is my hope we can welcome you again in the future. Sincerely, S. Samil Benli - General Manager

Debaleena R. Couples - 08/10/2018 AccorHotels certified review
« The experience was superb »

Me and my husband were on a 14 day trip in Europe for which we decided to stay in all Accor properties. In Lucerne we chose Ibis Luzern Kriens. Because the booking was done almost two months back, the final payment was still pending. We were supposed to reach the hotel by afternoon and our bus from Milan got delayed. As a result the payment was also delayed. But the front desk staff were very prompt and supportive. They let us know that they would hold the booking for us till we reached. This was purely based on our communication and there was in no way we could guarantee our word. But the front desk especially Mr.Florian v. Schulthess-Front Office Was kind enough to wait for us till 8:00pm in the evening, when we checked in and made the payment. It is because of such behaviour that Lucerne would always be memorable. The love, guidance and support that we experienced made our stay very special.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Debaleena, We very much appreciate your comments regarding your stay at the ibis Luzern Kriens. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager Hotel Ibis Luzern-Kriens Industriestrasse 13, 6010 Kriens - Schweiz Tel.: +041 (0)41 349 49 49 - Fax : +41 (0)41 349 49 00 h2… www.ibis.com/2982 - www.accorhotels.com

Elizabeth Couples - 01/10/2018 AccorHotels certified review
« Great staff, nice room- but have to have lights on to charge devices! »

Check in was great, particularly being made aware of the Luzern visitor pass so we could use the train into Luzern. Room super - with a BIG EXCEPTION: turning off room lights turns off power for charging. This is a really big problem for charging devices over night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. We will take care of the power on the socket as possible as we can. Sincerely, S. Samil Benli – General Manager Hotel Ibis Luzern-Kriens Industriestrasse 13, 6010 Kriens - Schweiz Tel.: +041 (0)41 349 49 49 - Fax : +41 (0)41 349 49 00 h2… www.ibis.com/2982 - www.accorhotels.com

Mrs M. Couples - 18/09/2018 AccorHotels certified review
« Exceptional IBIS in many ways »

This was a stopover en route for Italy and proved perfect in terms of proximity to the motorway and general convenience. The public car park does in fact have direct access from the hotel, and you get a discount. Just remember you need Swiss currency for this as Euros and cards are not accepted. Thanks to the very kind local man for helping me out here! We had a large room at the end of a corridor, spotlessly clean and well ventilated with large windows on two sides. The staff were exceptionally friendly and helpful, breakfast very good, and we only needed to cross the road to find a good place to eat, international with a Swiss flavour. Already recommended to family and friends and will definitely go there again. Not sure how convenient it would be for a longer stay/Lucerne and area sightseeing, but we were offered a free bus pass, which was a good start.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs. D. Thank you for the great review of our hotel! It's a very big pleasure and happiness for us to see you satisfaction. We hope that you enjoyed our beautiful city as well and hope to see you again very soon. Sincerely, S. Samil Benli – General Manager Hotel Ibis Luzern-Kriens Industriestrasse 13, 6010 Kriens - Schweiz Tel.: +041 (0)41 349 49 49 - Fax : +41 (0)41 349 49 00 h2… www.ibis.com/2982 - www.accorhotels.com

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