Hotel - ibis Luzern Kriens
Ibis Hotel Hotel Ibis Hotel Hotel

ibis Luzern Kriens Hotel

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3.5/5 581 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel does not have air conditioning in rooms Air Conditioning
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 20  CHF
  • All-you-can-eat breakfast buffet

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Parking
    • Public indoor parking (Paying)
    • Bus/coach parking area (Paying)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 20  CHF
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Shoe shine machine

Leisure and activities

  • Fitness centre  (Nearby)

Catering

  • All-you-can-eat breakfast buffet
  • 1 bar(s)
  • Snack & beverage machine

Business services

  • Copy/print service available
See all services

Hotel location

Our rooms

  • 69 rooms
  • 100% non-smoking hotel
  • 2 rooms for people with reduced mobility
  • 18 family rooms
  • 36 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Emergency exit map
    • Web TV
    • Telephone
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Satellite/cable colour TV
    • Crib on request
    • Direct dial telephone
    • Hair dryer in bathroom
    • Shower
    • Hair dryer at reception
    • Sprinkler in room
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
Our rooms fittings

Our restaurants and bars

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4.3/5 AccorHotels Rating Based on 997 reviews

Our guest reviews for ibis Luzern Kriens

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 581 reviews
AccorHotels certified review
Bruce Couples - 14/10/2017
« Well located, spacious »

Basic facilities in the room but it was very spacious, clean and served our purposes very well. The complimentary transport pass is a bonus. Kriens Matthorn train stop is four minutes from Lucerne station and it is a 5-7 minute fairly flat walk to the hotel. Bus stops are a similar distance from the hotel- about 15 minutes from the city. Staff at Chr kin very very helpful and friendly.

AccorHotels certified review
Lesley N. Solo - 10/10/2017
« Lesley n. »

It was amazing staff was wonderful view was unbeatable good location and great price for Luzern. Very nice hotel

TripAdvisor review
28cam56 Couples - 10/10/2017
« Very comfortable and convenient »

We chose this hotel because it was on the outskirts of a busy city, and had read transport to the hotel was straightforward. The hotel provides guests with a voucher to use on trains and buses, and you can use your booking to make the initial trip from the station to the hotel ( handy advice from the tourist info centre). The nearest bus stop is a 5 minute walk, as the the walk to/ from Kriens Mattenhof train station. The train trip from Lucerne us 4 minutes and then a 5 minute walk. Rooms are basic but spacious and comfortable. Not many food options about. There is a direct bus to the Pilatus gondola base station closeby. Met Pilatus , like Lucerne, is well worth visiting.

Our hotel has responded to the review
Our hotel has responded to the review

Dear 28cam56, Thank you very much for your great review. It's a big pleasure for me and my team to read your beautiful comments on Tripadvisor. We all are happy to see that you had a good stay as well as good time in Lucerne. We will be pleased to welcome you again if you plan to visit Lucerne again. Best regards, S. Samil Benli - General Manager

AccorHotels certified review
John B. Couples - 08/10/2017
« Front office staff member Alexander »

Fantastic great clean room incredibly comfortable bed and stunning views with Alexander going beyond to meet our every need with a smile .give that man a wage rise regards John and Ali

AccorHotels certified review
Nilesh Couples - 06/10/2017
« Good. »

We enjoyed our stay at IBIS Kriens. The front office staff were really helpful.

AccorHotels certified review
H Friends - 01/10/2017
« Perfect for price »

Very enjoyable and without complaint

AccorHotels certified review
Ehi E. Friends - 28/09/2017
« Really pleasant stay and great staff »

Stayed for one night which was thoroughly enjoyed. All the front desk staff were extremely helpful and friendly. The staff on duty when checking in far exceeded our expectations on how customer care should be handled (and with a smile too). Absolutely enjoyed the stay there. And the breakfast was also thoroughly enjoyed. Good choice. I will definitely recommend to anyone visiting Lucern or the environs.

AccorHotels certified review
John Couples - 05/09/2017
« Great for an overnight stop »

We arrived and were made welcome. The on line check in was great and so we were quickly shown our room whic was clean and comfortable. The complimentary train tickets to Lucerne centre were an unexpected treat.

AccorHotels certified review
Ronen Couples - 05/09/2017
« Ok »

An air conditioner existence in the room coule be nice...

AccorHotels certified review
Saurabh Families - 01/09/2017
« Excellent hotel - location & service!! »

Well located hotel, very warm service, great views from the Pilatus room!

AccorHotels certified review
Mon Families - 23/08/2017
« Excellent service but OK room »

I am very happy with the level of service I received. All the members of staff I dealt with were extremely helpful. The hotel is conveniently located off the motorway. However, the room was very basic: it did not have any air con, but just a small fan which was insufficient on the warm night we spent there. The TV only had German language channels. And there was only one double bed even if I had booked for 3 people: 2 adults and 1 child. Given the age of my child, I was expecting a single or a sofa bed too.

AccorHotels certified review
Ernesto M. Families - 16/08/2017
« OK for our purpose »

I happen to drive from Belgium to Italy and viceversa. Since our daughter was born, we split the journey and stop in Switzerland, which is half way. Ibis Hotel Kriens is conveniently located close to highway, offers reasonable price, a covered parking and flexibility to accomodate our daughter in our room. Recently we experienced lack of towels, but a quick call to reception solved the issue. We find the breakfast too pricey so we usually do not take it.

AccorHotels certified review
Peter Families - 15/08/2017
« very satisfied »

We are very satisfied about our stay in this hotel. Personnel is cordial and attentive. Nice, large room with enough space for three persons;

AccorHotels certified review
Dinesh.s Families - 14/08/2017
« Good Stay »

It is a good stay for me and my family, the room had quite good view and very helpful front office. I will stay again, if I visit Luzern Kriens.

AccorHotels certified review
Johannes V. Couples - 10/08/2017
« Perfect in every way... »

Great location, helpful staff.

AccorHotels certified review
Kanan S. Families - 10/08/2017

very nice, Ahmed was very helpfull

AccorHotels certified review
Siddharth Families - 08/08/2017
« we were very happy with the friendly service. »

The stay was comfortable & made better by the friendly staff -specially Florian!! The room was a bit hot & stuffy specially during the day & could have been better with a bigger fan!!

AccorHotels certified review
Emad S. Couples - 06/08/2017
« Friendly staff but low profile hotel »

The staff at reception were very nice and friendly. However rooms much below expectation based on the facilities against the price. For example, we normally used to see a small fridge, coffee/tea kettle, AC, iron and iron board which normally observed at Ibis in Dubai, Oman, Abu Dhabi and KSA.

AccorHotels certified review
Keithw Couples - 01/08/2017
« OK »

Helpful staff, very efficient checking and departure. Also helpful with local information. BUT.. Room very hot and no aircon, bed comfortable but pillows were definitely not. Breakfast not great either.

AccorHotels certified review
H. Friends - 31/07/2017
« Clean,helpful staff, comfortable »

Our stay was very comfortable, rooms were clean staff was very helpful and polite, I booked three rooms for us and our friends and happy that I choose this hotel.public transport was very close.

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