ibis Luzern Kriens Hotel 2 stars

TripAdvisor rating 3.5/5 708 reviews
ibis Luzern Kriens
See on a map
+ 14 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

This hotel is Planet 21 Silver

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Shoe shine machine
  • Boutiques/shopping
Catering
  • Breakfast
  • 1 bar(s)
  • Snack & beverage machine
Business services
  • Copy/print service available

Hotel location

ibis Luzern Kriens

Industriestrasse 13
6010
kriens
switzerland

Tel: +41413494949

Fax: (+41)41/3494900

Contact email

Check-in from 12h00

Check out up to 12h00

  • By plane

    BASEL EUROAIRPORT At 100km / 62.14 miles

  • By plane

    ZURICH AIRPORT At 85km / 52.82 miles

  • By train

    LUZERN SGV At 5km / 3.11 miles

GPS :47.02378, 8.299034

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Room with 1 double bed (63x79 inches [160x200 cm]), new sleep-easy concept

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Direct dial telephone

Room with 1 double bed (160 x 200 cm) new sleep comfort, view of Pilatus

  • Max. number of persons: 3
  • Area: From 18

Room with 2 single beds (80 x 200 cm) new sleep comfort, view of Pilatus

  • Max. number of persons: 2
  • Area: From 18

Room with 1 double bed (63x79 inches) + 1 single bed (35x79 inches), new sleep-easy concept

  • Max. number of persons: 4
  • Area: From 25
  • Wireless internet in your room
  • Direct dial telephone

Room with 2 single beds (35.4 x 78.7 in [90 x 200 cm])

  • Max. number of persons: 2
  • Area: From 25
  • Wireless internet in your room
  • Direct dial telephone

Pilatus room by Florian

  • Max. number of persons: 3
  • Area: From 18
  • Wireless internet in your room
  • Direct dial telephone

Our restaurants and bars

BAR

Photo non contractuelle / Strictly non binding

Enjoy a wide selection of international drinks and beers, along with our 24/7 snack food available at the bar or to take in rooms.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Luzern Kriens

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.4/5

1,640 reviews

tripadvisor

TripAdvisor Rating 3.5/5

708 reviews

Excellent experience

Customer review rating 4.4/5

L. F. Couples - 10/10/2019 AccorHotels review

Check-in and check-out went smooth. The room was spacious and clean. Breakfast was satisfying. Great vicinity to good restaurants and covered parking space nearby were a plus.

Dear L. F., Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay with us, and also our friendly staff! We work harder everyday to make everyone feel home and comfortable. We hope to see you soon again very soon! Regards S. Samil Benli – General Manager

Good price and good room for 2 stars

Customer review rating 4.4/5

Anonymous Families - 09/10/2019 AccorHotels review

All was fine. Service friendly. Breakfast variety good. For one night with 1 kid it was fine. The bed was for me personally not so comfortable but for my husband ok.

Dear Aniko, Thank you for making us your hotel of choice while visiting Lucerne. I am pleased you found our hotel suitable to your needs. Your recommendation is very much appreciated. I do hope we will have the opportunity to welcome you back again. Sincerely, S. Samil Benli – General Manager

Great location just outside of city centre

Customer review rating 4.4/5

Bobby Couples - 07/10/2019 AccorHotels review

This hotel is only 2 stops from city centre. The staff was very helpful and polite.

Dear Bobby, I'm happy very to hear you enjoyed your stay with us and that our staff were great. It's also nice to see that you were happy with our quiet location. We will be very pleased to welcome you very soon again in our hotel. Sincerely, S. Samil Benli – General Manager

This was a great hotel to stay in

Customer review rating 4.4/5

Gavin Couples - 01/10/2019 AccorHotels review

We found the staff to be friendly and helpful. The breakfast selection was good and it was always restocked. It was a nice quiet room with a lovely view of the mountain.

Dear Gavin, Thank you very much for your lovely comments and for your compliments to our hotel staff. It's for us a real pleasure to see your satisfaction with our hotel services. We hope to welcome you very soon again and wish you wonderful time. Sincerely, Alexander Svab – Assistant General Manager

Great alternative to central Lucerne

Customer review rating 4.4/5

Good H. A. G. L. Couples - 30/09/2019 AccorHotels review

Yes this is a basic Ibis but it is clean comfortable and really good if you have a car. The hotel is close to a great steakhouse restaurant, and only a short walk and a couple of stops to the train. Very easy to get into Lucerne.

Dear Ian, With a big pleasure we've read your comment to your recent stay in our hotel. We all thank you very much for sharing your kind words with us and look forward to welcome you very soon again. Best Regards, Alexander Svab – Assistant General Manager

Stop over

Customer review rating 4.4/5

Suem Couples - 30/09/2019 AccorHotels review

We stopped here on our way from Italy, the hotel was in a good position especially with private parking which was a priority. It was easy to get the train into the city which we did and a member of staff gave us a city pass and explained how to catch the train. The bedrooms are a bit sparse but that is normal for Ibis. Ok for a one night stay.

Dear Sue, Thank you very much for staying with us and for sharing your experiences. It makes us truly happy to read, that you enjoyed your time in our hotel. We are looking forward to see you again! Sincerely, Alexander Svab – Assistant General Manager

Stop over

TripAdvisor rating 3.5/5

knapt0n Couples - 29/09/2019 TripAdvisor review

We stayed here as a stop over on our way from Italy. The hotel was easy to find and even though it was not near the centre of Lucern it was only 2 stops on the train. The station and bus stops were within walking distance and we were given a free city pass. If you didn’t want to go into the centre there was a restaurant and a Macdonalds nearby.

Nice place to stay

Customer review rating 4.4/5

L P. Families - 18/09/2019 AccorHotels review

Good place

Dear L P., Thank you very much for your perfect review. With hope to see you again in our hotel, wish you a wonderful time. Sincerely, Alexander Svab – Assistant General Manager

Short city break in nice hotel

Customer review rating 4.4/5

Ari Couples - 17/09/2019 AccorHotels review

We came to the Turner exhibition and even if the hotel is not in the city center of Lucern you reach it in few minutes. On top of that there is s good restaurant next door. Good breakfast, functional and clean room.

Dear Mr. B., Thank you very much for your lovely comments. It's for us a real pleasure to see your satisfaction with our hotel services. We hope to welcome you very soon again and wish you wonderful time. Sincerely, Alexander Svab – Assistant General Manager
Customer review rating 4.4/5

Anonymous Families - 16/09/2019 AccorHotels review

Tiny rooms and not up to the mark.

Dear Guest, Thank you very much for posting your thoughts on here. I'm very sorry to hear that you were disappointed with your stay with us. I fully understand your disappointment if you were expecting a large room. But by Ibis, the room size is almost the same standard of course with some exceptions. Nevertheless I hope you enjoyed the wonderful mountain view from your room. Again, I sincerely apologize for the inconvenience caused. I hope you haven't lost the trust you've shown in our organization and you will give us an opportunity to serve you better in the future. Sincerely, S. Samil Benli – General Manager

Great service

Customer review rating 4.4/5

Martin Couples - 10/09/2019 AccorHotels review

We were greeted on an extremely professional and helpful manner. The member of staff was excellent, describing the free train transfer into Luzern and everything we needed to know.

Dear Martin, First of all thank you very much for your kind comments. It is always a pleasure to receive such a lovely and honest feedback. We would be very happy to have you staying with us again on your next visit to Lucerne. Best regards, S. Samil Benli – General Manager

Short but good

Customer review rating 4.4/5

Marian Couples - 02/09/2019 AccorHotels review

Good location for 1 night travelling from Uk to Venice, by car. Nice town to visit. Also find a car park space outside, which is free, maybe because was Sunday.

Dear Mr. T., Thank you very much for staying with us and for sharing your experiences. It's for us a real pleasure to see your satisfaction with our hotel services. We hope to welcome you very soon again and wish you wonderful time. Sincerely Alexander Svab – Assistant General Manager
Customer review rating 4.4/5

Anonymous Business - 02/09/2019 AccorHotels review

pleasant

Sehr geehrter Herr W., vielen Dank für Ihre tolle Bewertung! Es ist eine Freude zu wissen, dass Sie Ihren Aufenthalt bei uns genossen haben! Es freut uns dass Sie mit den Leistungen zufrieden waren. Wir hoffen, Sie bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen Alexander Svab – Direktionsassistent

A hive hotel with excellent client service

Customer review rating 4.4/5

Ekaterina Couples - 17/08/2019 AccorHotels review

We stayed only one night, but it was very comfortable stay, we had all we needed. I would like to say that the professional level and friendliness of the receptionists were just beyond collaboration. Big compliments and thanks! We felt really welcome. The only thing is that the room was not equipped with an airco, but it’s a budget hotel, so that’s probably why. We had a ventilator though.

Dear Ekaterina, Thank you very much for your lovely comments and for your compliments. It's for us a real pleasure to see your satisfaction with our hotel services. We hope to welcome you very soon again and wish you wonderful time. Sincerely, Alexander Svab – Assistant General Manager
Customer review rating 4.4/5

Chandra Solo - 05/08/2019 AccorHotels review

Very good;staff very attentive/ helpful

Dear Chandra, Nice to see you again in our hotel. We thank you very much for your lovely comments to our staff. It is always a pleasure for us to welcome you when you stay in Lucerne and a great privilege to gain your loyalty ! Warm regards, S. Samil Benli – General Manager

It was good.

Customer review rating 4.4/5

A. Families - 04/08/2019 AccorHotels review

It was great experience especially the main manager I think his name was alex though I am not sure about his name but he is from slovenia all the hosts were good, but jus had one incident with a front dest guy who is from egypt I guess and has curly hair.I ordered a coffee but according to me it was not hot I like my coffee really hot but that guy was not ready to microwave my coffee cos he said,that is how coffee should be ,but after me telling him again and again he finally microwaved my coffee for a minute.

Dear A., We very much appreciate your comments regarding your stay at the ibis Luzern Kriens. It is always a pleasure to receive positive feedback about our staff. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, S. Samil Benli – General Manager

Reception fantastic, bed really comfortable

Customer review rating 4.4/5

Liza Couples - 03/08/2019 AccorHotels review

Great greeting, bed really comfortable. Room too hot- fan provided but air-con needed. Shower very small and quite slippery underfoot. Breakfast excellent.

Dear Liza, Thank you very much for your beautiful review! It is a real pleasure to know that you have enjoyed your stay, and very satisfied with our breakfast and also our friendly staff! We hope to see you soon again very soon! Regards, S. Samil Benli – General Manager
Customer review rating 4.4/5

Muhammad Families - 25/07/2019 AccorHotels review

Great friendly service, value for money and very clean and comfortable

Dear Muhammad, We all are very pleased to see your wonderful review of our hotel. Your satisfaction is for us the most important target. We thank you very much for sharing this with us and look forward to your next stay at the nearest future. Sincerely, S. Samil Benli – General Manager

It was fun filled stay.

Customer review rating 4.4/5

Suyog K. Families - 21/05/2019 AccorHotels review

Room size was amazing. Kids had good time spending in the room.

Dear Suyog K., Thank you very much for your review! It is a real pleasure to know that you have enjoyed your stay with us! We work harder every day to make everyone feel home and comfortable. We hope to see you again very soon! Best Regards, Alexander Svab – Assistant General Manager

Warm friendly welcome

Customer review rating 4.4/5

Anneka Solo - 19/05/2019 AccorHotels review

There was a warm and friendly welcome by the lady on reception. She gave a leaflet of the local area and pointed out routes to the bus stop and train station along with locations of the local shops. Room was very cosy and had a lovely view out over the mountain. Good selection for breakfast. Thoroughly enjoyed the stay

Dear Anneka B., Thank you very much for your lovely comments and for your compliments to our hotel staff. It's for us a real pleasure to see your satisfaction with our hotel services. We hope to welcome you very soon again and wish you wonderful time. Sincerely, Alexander Svab – Assistant General Manager
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in kriens