Le Médina Essaouira Hotel Thalassa sea & spa-MGallery by Sofitel 5 stars

TripAdvisor rating 4.0/5 2,040 reviews
Le Médina Essaouira Hotel Thalassa sea & spa-MGallery by Sofitel
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Hotel extras

Luxury hotel overlooking the sea with private beach & thalassotherapy spa, near Mogador golf course created by G. Player. 1-way transfer from Marrakech for stays of 4 + nights reserved directly at the hotel; cannot be used with any other offer.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on request
  • Air conditioned
  • Airport shuttle
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor heated pool
  • icon_thalassoNearby
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Beach and water sports
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Le Médina Essaouira Hotel Thalassa sea & spa-MGallery by Sofitel

Avenue Mohamed V
44000
essaouira
morocco

Tel: +2120525072526

Fax: (+212)524479080

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AGADIR ALMASSIRA At 160km / 99.43 miles

  • By plane

    ESSAOUIRA MOGADOR At 15km / 9.32 miles - Shuttle paying

  • By plane

    MARRAKECH MENARA At 180.01km / 111.86 miles - Shuttle paying

  • By helicopter

    ESSAOUIRA MOGADOR At 15km / 9.32 miles

GPS :31.508389, -9.766083

Our accommodations

Relax in comfort in your room or suite entirely furnished by Souiris craftsmen complete with bathroom decorated with white, blue or green Moroccan mosaics and a delightful median, pool or sea view

Standard Room with queen-size bed and view of the Medina

  • Max. number of persons: x3
  • Area: From 25
  • Views: City side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Superior Room with twin beds and view of the swimming pool

  • Max. number of persons: x3
  • Area: From 31
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Superior Room with king-size bed and view of the swimming pool

  • Max. number of persons: x3
  • Area: From 31
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Sea View Superior Room with king-size bed

  • Max. number of persons: x3
  • Area: From 31
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Junior Suite with king-size bed and view of the swimming pool

  • Max. number of persons: x3
  • Area: From 40
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Suite with a king-size bed and view of the swimming pool

  • Max. number of persons: x4
  • Area: From 60
  • Views: Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Suite with king-size bed and sea view

  • Max. number of persons: x4
  • Area: From 60
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

MPOOL

Type of cuisine: Mediterranean

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ARGANIER

Type of cuisine: International

All the flavors of a Souiris breakfast await you at the L'Arganier restaurant! Have lunch by the pool, in the shade of the palm trees or in a Berber tent. Our menu is simple and understated with an emphasis on Mediterranean cuisine.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MBEACH

Type of cuisine: International

Haj Souleyman, a Souiri fisherman, delivers his catch to the Côté Plage restaurant every morning so that our chef, Ménad, can prepare the fish in a simple way that respects the taste and freshness of Essaouira's sea bass.

Find out more and book

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA SCALA

Photo non contractuelle / Strictly non binding

With colorful, floral decor set around a pink piano, La Scala bar is the ideal place to enjoy a homemade gourmet coffee

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MCLUB

Photo non contractuelle / Strictly non binding

In the evening, MCLUB is an arty retreat reminiscent of a traditional English pub. Temporary exhibitions decorate its walls. Depending on the season, DJs come here to perform, often for exhibition openings. You can also try the menu

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

The institute is connected to the hotel and has large bay windows overlooking the swimming pool: a view which you can enjoy from the therapy pool. You'll completely understand what well-being means.

Visit the Thalassa Sea & Spa site
Thalassa Sea and Spa

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65 m²

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 50 people

Find out more
Le Médina Essaouira Hotel Thalassa sea & spa-MGallery by Sofitel Meeting Room

Our guest reviews for
Le Médina Essaouira Hotel Thalassa sea & spa-MGallery by Sofitel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

1,977 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

2,040 reviews

Exquisite stay in an exquisite resort with an exquisite service.

Customer review rating 4.5/5

Davy Couples - 07/05/2019 AccorHotels certified review

We were very happy with the resort, its location and the level of service the staff provided us with.

Dear Davy, We are delighted to read that your stay went perfectly well. Your appreciation is very important to us and we thank you for sharing it on TripAdvisor. We hope to have the opportunity to welcome you soon. Best regards

Amazing Hotel in every way

Customer review rating 4.5/5

Catherine S. Solo - 29/04/2019 AccorHotels certified review

I love this hotel and have stayed several times now. The staff are wonderful, attentive, friendly and can’t do enough to help make your stay memorable. The hotel and pool area are spotless, the bedrooms are very comfortable and the breakfasts are amazing. I have already booked my next visit in June!

Disappointing for a Sofitel

Customer review rating 4.5/5

F. Friends - 23/04/2019 AccorHotels certified review

We found the service not particularly friendly from desk staff. Service was fairly slow, and I n one case, our order was forgotten entirely.

Dear Kathryn, Thank you for taking the time to comment on your recent stay. We are sorry for any inconvenience you may have encountered, so we sent your feedback to the concerned departments who will do the necessary. Thank you again for your comment that allows us to improve. We hope to see you soon. Cordially.

Great hotel with room for improvement in some areas

Customer review rating 4.5/5

Anonymous Families - 22/04/2019 AccorHotels certified review

The executive suite was great, but water leaked from both showers and left the floor completely wet. Loved the private beach area, but the pool was too cold. Service was very good at all areas. Food could be better. We were served raw chicken one night and I wasn’t impressed with that.

Dear Iracema, Thank you very much for taking the time to comment on your recent stay at the Medina Essaouira. We are delighted to know that you had a good time. We are sorry for the inconvenience that you have encountered. Please note that your comment is important to us because it allows us to continue to improve. We have sent your feedback to the relevant services and we will do the necessary. We hope to have the pleasure to receive you for a better experience. Sincerely.

wonderful hotel

Customer review rating 4.5/5

William G. Couples - 14/04/2019 AccorHotels certified review

this hotel is a wonderful experience. we have come since 2004. the staff is excellent, hardworking, and always interested in the clients. ms. boubrik is a perfect example......and a very nice and professional person. she is a credit to group accor! mr. Ayoub does an excellent job at the front desk. the ladies dealing with room cleaning etc. do an excellent job. another important factor is the location of the hotel.....a perfect location both for a walk on the beach or in the medina. in summary, a terrific hotel!!

Dear William, What a joy to read your fabulous comment !! We are delighted to know that your stay was a great success, and we thank you for taking the time to detail your experience at our hotel. Your appreciation is the greatest reward we can receive, so we will pass on your feedback to all of our teams, who will be happy to know that they have contributed to your vacation being up to your expectations. Thank you again for your loyalty and be sure we will be more than glad to receive you next time and offer you a new experience. Respectfully

Lovely stay, excellent service

Customer review rating 4.5/5

William P. Couples - 24/03/2019 AccorHotels certified review

We very much enjoyed our stay here. The staff were friendly and the facilities decent - the staff make the place. As this was our honeymoon they really made us feel special, but I get the feeling that everyone is made to feel that way. Little gifts of fruit, dates and bottles of water in the late afternoon were much enjoyed. The room was nice and we had a view over the ocean. Aziz at breakfast was the highlight of our day. So friendly, bringing us delicious crepes and telling us stories. His colleagues were helpful and polite. A few small areas for improvement - as previous posters have commented the rooms could use a little renovating. The outside swimming pool was freezing (the hotel website claims it is heated). Also I don’t understand why the inside pool/jacuzzi is only open from 1900.

Dear William, First of all thank you for choosing the Medina Essaouira Hotel Thalassa Sea & Spa for your honeymoon, It was a great honor for us. Thank you also for taking the time to share your opinion following this recent stay. We are delighted to see that your experience has been up to your expectations. Also we will not fail to share your comment with all our collaborators. Know that your appreciation is very important to us because it allows us to improve day after day. We look forward to welcoming you soon. Best regards

OK

Customer review rating 4.5/5

Tenian Solo - 23/03/2019 AccorHotels certified review

Pleasant stay. Very clean. Friendly staff. Breakfast service needs to be improved.

Dear Mr. Pedro, Thank you very much for taking the time to comment on your recent stay. We are delighted that you enjoyed your experience in our hotel. We also take into consideration your constructive revisions and we assure you that the necessary measures will be taken to improve the mentioned areas. We look forward to welcoming you soon and offering you a new experience. Best regards.
Customer review rating 4.5/5

G. Families - 19/03/2019 AccorHotels certified review

personnelet service impeccable

chère cliente; Merci d'avoir pris le temps de nous partager votre avis suite à votre récente visite. Nous espérons avoir le plaisir de vous revoir prochainement. Bien cordialement.

Staff make the place, rooms need refurbishment

TripAdvisor rating 4.0/5

michaeljcbrooks Couples - 10/03/2019 TripAdvisor review

The staff go to great lengths to make your stay comfortable, but there's nothing they can do to overcome the fact that the rooms are in need of a refurb. A few niggles, like the shaver socket not working, old features (like old volume controls) are still present and scuffed mirrors etc. The room is 'tired' and if you're looking for the usual clean/clinical hotel style, then maybe try the Sofitel as this hotel definitely has Moroccan 'personality'. The waiting staff work hard and are attentive. I would like to mention Nezha & Agoub at Reception for their excellent service. Housekeeping are also very attentive. The property is in an excellent location and the Beach Club is also great, this would be ideal in the summer. Overall, this property just needs Accor to pump some money into refurbishing the rooms.

Dear guest, We thank you for taking the time to write to us after your recent visit. We are delighted to know that you have yielded to many of our benefits. We sincerely regret that you have noticed some flaws in your home, we look forward to providing impeccable service to our clients and we will certainly consider your constructive comments and make the necessary improvements. We hope to have the opportunity to welcome you soon and regain your trust. Best regards

Perfect stay, I would come back

Customer review rating 4.5/5

Ellen Friends - 04/03/2019 AccorHotels certified review

For us this hotel was perfect, calm. A wonderful breakfast with liters of fresh orange juice, fruits, eggs baked in front of you, freshly made pancakes, soups, etc. The swimming pool is very large, comfortable beds, out of the wind. There is a nice calm little gym. The staff is very friendly, they do their best to give you the best stay. There is also a bar, nice for late night drinks. They clean your room daily. If I come back to Essaouira I would absolutely book this hotel again.

Dear Ellen H., We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Wonderful Rain or Shine

Customer review rating 4.5/5

Tim Couples - 21/02/2019 AccorHotels certified review

I ;like the Medina, it has its own charm, artistically and friendly.

Dear Tim M., We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Good stay

Customer review rating 4.5/5

Pat Friends - 09/02/2019 AccorHotels certified review

This is the best hotel in essaouira city it was fabulous special thanks to Somaya from the booking department to hasna and ayoub team réception we come back soon as possible

Dear Laalj, We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

REPOSANT

Customer review rating 4.5/5

Yz Families - 29/01/2019 AccorHotels certified review

EXCELLENTE SITUATION PROPRETÉ CALME

Monsieur Y., Nous vous remercions pour vos commentaires suite à votre séjour à Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. Nous étions enchantés de vous avoir parmi nous, votre appréciation nous est très importante, aussi nous la transmettrons à l'ensemble de nos collaborateurs. Nous espérons avoir la joie de vous recevoir prochainement et vous offrir une nouvelle expérience. Bien cordialement Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

holidays in Essaouira

Customer review rating 4.5/5

Frank G. Couples - 05/01/2019 AccorHotels certified review

Hotel is located at the sea side with an own restaurant and relaxing facilities at the beach. Beautiful swimming pool inside the hotel premises, hotel rooms are well-equipped and the bed is fantastic Sofitel quality! Breakfast offers a wide variety of continental and local food although I must say that I saw better Sofitel breakfast buffets. Dinner buffet in the evening offers delicious local moroccan specialities at a price of 300 DH. The only negative experience I have to mention is the lousy quality of cocktails in the bar! I will come back for sure at my earliest convenience. I had the pleasure to meet Mr. Anes Khermoui, he is by far the best hotel employee I ever met! Hopefully he makes his career in Accor group as he speaks fluently English and is a very gentle and attentive service guy.

Dear Frank G., We thank you very much for sharing your impressions with us following your last stay. We are delighted to know that your stay went well, Your appreciation is precious, so we will share it with all of our collaborators especially Anas, who will be delighted to know that he has contributed to the success of your stay. We also take your constructive remarks into consideration regarding the breakfast and the bar and we will take the necessary measures to improve these mentioned points. We sincerely hope to have the pleasure to welcome you again and offer you a new experience. Best regards Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Nice hotel ..lovely location

Customer review rating 4.5/5

Rob Couples - 07/12/2018 AccorHotels certified review

Really enjoyed staying here. Good room ..spotlessly clean..huge comfortable bed. Shower was ‘interesting’....good water pressure but totally impossible to maintain a constant temperature! I paid extra for a pool view ...ha! I had a view of a large overgrown bush ..and behind it a large tree .....the balcony was in the shade all day! Staff were friendly....if sometimes a little distracted....hard to get their attention at times. Pool area and private beach were excellent. Bar had live music every night ....but no-one there! Drinks were expensive ...even by Moroccan standards. Breakfast was very good ...the made-to-order omelettes and crepes were excellent. There was a minor issue on our last morning where the milk for the cereal was sour...(actually the only morning it was not kept in iced water) but I could manage to explain this to the server ...so it was still there when we left the breakfast room. But.. Essuaoira is gorgeous and the hotel is a good place to stay to enjoy it!

Dear . R., We thank you for taking the time to write to us following your recent visit to Medina Essaouira Thalassa Sea & Spa. We were delighted to have you with us and to know that you enjoyed your stay. We also take into account your constructive remarks regarding the service and the bathroom, rest assured that we will take the necessary measures to make the improvements. We look forward to welcoming you soon and offering you a new experience. Best regards Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Jolly stay

Customer review rating 4.5/5

Anonymous Friends - 30/11/2018 AccorHotels certified review

Very nice staff yet maintenance could be improved. Shower taps

Dear Aziz H., We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

Terrible

Customer review rating 4.5/5

Anonymous Couples - 21/11/2018 AccorHotels certified review

Customer service was lacking from the check-in to Check -out terrible!

Dear Thomas H., Thank you for taking the time to tell us about your experience at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please do not hesitate to contact us, to learn more about your experience and the negative points that have caused your feelings. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fatima Ezzahra Elachkar Guest experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com www.Sofitel.com www.accorhotels-group.com | www.accorhotels.com

nice hotel but need renovation

TripAdvisor rating 4.0/5

Krzysztof W Couples - 20/11/2018 TripAdvisor review

Very nice hotel, beautiful location in safe area and near beach, also very close to city center and medina . Good breakfast and nice staff . Fish restaurant on the beach. But for sure need some renovation

Dear Customer, We thank you for taking the time to write to us following your recent visit, your appreciation is precious to us and we will pass it on to all our teams. We hope to receive you soon and offer you a new experience. Best regards

Very pleasant looking forward to coming back.

Customer review rating 4.5/5

Sybile L. Friends - 06/11/2018 AccorHotels certified review

4 nights during Festival de musique andalouse. Comfortable room, good service and excellent location, especially access to the beach and médina.

Dear Sybile L., We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fatima Ezzahra Elachkar Guest Experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com

relaxing and enjpyable

Customer review rating 4.5/5

Caroline K. Families - 05/11/2018 AccorHotels certified review

relaxing and so enjoyable

Dear Caroline k., We very much appreciate your comments regarding your stay at the Le Médina Essaouira Hôtel Thalassa sea & spa-MGallery by Sofitel. We thank you very much for sharing your impressions with us. We were delighted to have you here and we hope to see you soon and offer you a new experience. Best regards Fatima Ezzahra Elachkar Guest Experience Boulevard Mohamed V - Essaouira Tel. 06 38 07 27 09 Email : H2… www.mgallerylemedinaessaouira.com
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