Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery 5 stars

TripAdvisor rating 4.0/5 2,185 reviews
Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery
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Room 1

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Hotel extras

Luxury hotel overlooking the sea with private beach & thalassotherapy spa, near Mogador golf course created by G. Player. 1-way transfer from Marrakech for stays of 4 + nights reserved directly at the hotel; cannot be used with any other offer.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Babysitting on requestPaying
  • Air conditioned
  • Airport shuttlePaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Babysitting on request
  • Golf course 18 holes (Nearby)
  • Beach and water sports
Catering
  • Breakfast
  • 3 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Business center with support staff
  • Copy/print service available

Hotel location

Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery

Avenue Mohamed V
44000
essaouira
morocco

Tel: +2120525072526

Fax: (+212)524479080

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AGADIR ALMASSIRA At 160km / 99.43 miles

  • By plane

    ESSAOUIRA MOGADOR At 15km / 9.32 miles - Shuttle paying

  • By plane

    MARRAKECH MENARA At 180.01km / 111.86 miles - Shuttle paying

  • By helicopter

    ESSAOUIRA MOGADOR At 15km / 9.32 miles

GPS :31.508389, -9.766083

Our accommodations

Relax in comfort in your room or suite entirely furnished by Souiris craftsmen complete with bathroom decorated with white, blue or green Moroccan mosaics and a delightful median, pool or sea view

Standard Room with queen-size bed and view of the Medina

  • Max. number of persons: 3
  • Area: From 25
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Superior Room with twin beds and view of the swimming pool

  • Max. number of persons: 3
  • Area: From 31
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Superior Room with king-size bed and view of the swimming pool

  • Max. number of persons: 3
  • Area: From 31
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

Sea View Superior Room with king-size bed

  • Max. number of persons: 3
  • Area: From 31
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Junior Suite with king-size bed and view of the swimming pool

  • Max. number of persons: 3
  • Area: From 40
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Suite with a king-size bed and view of the swimming pool

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Suite with king-size bed and sea view

  • Max. number of persons: 4
  • Area: From 60
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

MPOOL

Type of cuisine: Mediterranean

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ARGANIER

Type of cuisine: International

All the flavors of a Souiris breakfast await you at the L'Arganier restaurant! Have lunch by the pool, in the shade of the palm trees or in a Berber tent. Our menu is simple and understated with an emphasis on Mediterranean cuisine.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MBEACH

Type of cuisine: International

Haj Souleyman, a Souiri fisherman, delivers his catch to the Côté Plage restaurant every morning so that our chef, Ménad, can prepare the fish in a simple way that respects the taste and freshness of Essaouira's sea bass.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LA SCALA

Photo non contractuelle / Strictly non binding

With colorful, floral decor set around a pink piano, La Scala bar is the ideal place to enjoy a homemade gourmet coffee

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MCLUB

Photo non contractuelle / Strictly non binding

In the evening, MCLUB is an arty retreat reminiscent of a traditional English pub. Temporary exhibitions decorate its walls. Depending on the season, DJs come here to perform, often for exhibition openings. You can also try the menu

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

The institute is connected to the hotel and has large bay windows overlooking the swimming pool: a view which you can enjoy from the therapy pool. You'll completely understand what well-being means.

Visit the Thalassa Sea & Spa site

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 65

  • Maximum capacity: 60 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Hotel Le Médina Essaouira Thalassa sea&Spa-MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.5/5

2,132 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,185 reviews

Nice hotel close to very nice city

TripAdvisor rating 4.0/5

V0jtaH Family - 07/10/2019 TripAdvisor review

We did like the stay in Essaouira, maybe the swimming pool could be a little bit hotter as the ocean was cold and weather windy, but hot spa did compensated that very well in the evening. Room, breakfest, service all that was very good.

Hello Dear, Thank you for sharing your feedback on your recent holiday on your recent holiday experience amoung us at our Hotel Le Médina MGallery Thalassa Sea & Spa Essaouira Your comments are warm to the heart! Thank you very much! We are truly content that the members of our team helped make your stay memorable! We are waiting for you for a next stay, See you soon.

Amazing stay at Le Medina MGallery

Customer review rating 4.5/5

Youssef L. Business - 30/09/2019 AccorHotels review

I always travel for business and I should say that I always chose chain hotels. Ever been disappointed at all. Le Medina MGallery Essaouira has exceeded my expectation though. The reception personnel were friendly and very helpful.

Dear YOUSSEF L., We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

A haven by the sea

Customer review rating 4.5/5

Anonymous Friends - 29/09/2019 AccorHotels review

Great location, beautiful room, warm welcome and good food. The only thing I would change is to have the poolside menu available as a la carte in the main hotel restaurant in the evening rather than finishing at 5.30pm. We had been keen to eat in the main restaurant but my friend is a vegan and we were unable to do so due to the lack of choice on the set menus and had to eat in the seafront restaurant on all three nights. The seafront restaurant was very nice but it would have been good to have the choice and the pool bar menu sounded excellent - a shame not to be able to try it.

Dear Charly M., We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Brilliantly relaxing

Customer review rating 4.5/5

Christopher B. Couples - 23/09/2019 AccorHotels review

We were looking forward to having a relaxing time after our visit to Marrakesh and we were not dissapointed. The staff were extremely helpful and very personal. The food was delicious, and the hotel kept exceptionally clean. It was perfect for what we wanted.

Dear Christopher B., We very much appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Experience Team Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Pleasant

Customer review rating 4.5/5

Nikki C. Couples - 21/09/2019 AccorHotels review

Overall experience was good, but hotel in need of some updating, looking tired in certain areas

Dear STEPHEN P., Thank you for sharing your feedback on your recent holiday experience at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery . Our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

a wonderful hotel!!!

Customer review rating 4.5/5

William G. Couples - 15/09/2019 AccorHotels review

this is an easy hotel to comment on! the location is perfect regardless whether the client is a first visiter or has been many times (we have been every year for 15 years). the staff is really excellent......for example ms. boubrik and her staff.... the housekeeping staff, very competent and friendly. the breakfast program is superb. i hope the group accor appréciates how good this hotel is......and of course we will return next year inchallah !!! w.&.c g.

Dear William g., We inform you that we appreciate your comments regarding your stay at the Hotel Le Médina Essaouira Thalassa sea & spa - MGallery. Also it''s a great pleasure to receive a positive feedback that we'll share it with all our staff . Many thanks for this heartwarming review of your stay with us, We look forward to hearing from you . Kindest regards. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Excellent, we will return again

Customer review rating 4.5/5

Lynne M. Couples - 15/09/2019 AccorHotels review

Great staff at the hotel, nothing too much trouble. Warm welcome, excellent service in all areas from the cleaning ladies, dining room staff, reception staff, door men, porters, beach bar area, swimming pool, hope I haven't missed anyone out. One of the most comfortable beds we have ever slept in and the view of the beach was an added bonus. We will return without a doubt. Fabulous. Thank you

Dear Moira Lynne M., We inform you that we apprecaite your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It's always a pleasure to receive a positive feedback like yours as your experience that we will share it with our team . Looking forward to hearing from you Kindest regards Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Very good stay, improvements needed though

Customer review rating 4.5/5

Anonymous Families - 22/08/2019 AccorHotels review

Very spacious room and clean. Excellent location. Good service more monitoring is needed though. Renovation needs to be done on building since it s very old and not well reserved.

Dear Chrystalla K., We inform you that we appreciate your comments regarding your stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. Many thanks for making us your choice hotel and for your constructive notes . Looking forward to hearing from you next holidays. Kindest regards Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Good hotel in very good location

Customer review rating 4.5/5

50 Y. C. F. G. Couples - 07/08/2019 AccorHotels review

Hints: - Rooms with sea view provide a great panoramic view but they are also quite loud (seagulls / cars) if you keep the door open. Street lamps are very bright at night. I'd probably choose a room with pool view next time. - Sea water was 16 Celsius in late July which is too cold for most people. This is not related to the hotel but to Essaouira in general. Pros: - Located directly at the beach and within 5 minutes walking distance to Medina and harbor - Private beach area with cushioned sunbeds and towel service - Pool area with cushioned sunbeds and towel service - Hotel arranged transfer from/to Marrakesh - Very quick and helpful room service Cons: - At the pool and on the balcony there was an unpleasant odor like that of a sewage plant - Intermittent WiFi issues. At certain times there was hardly any connection possible. - The Mojito cocktail was sub par

Dear Rolf W., We are thrilled you enjoyed your recent stay at the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. Also many thanks to make us your choice hotel & for your positive feedback with a constructive remarques to help us to improve our services. You are always welcome and we look forward to hearing from you next holidays . Kindest regards. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com
Customer review rating 4.5/5

G. M. Couples - 30/07/2019 AccorHotels review

CHARMANT MAIS EN DECLIN

Chère Madame G., Nous vous remercions pour votre aimable appréciation suite à votre séjour à Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. Nous avons bien apprécié le temps que vous avez consacré pour répondre à notre questionnaire qui nous est très utile pour pouvoir offrir un service irréprochable à notre clientèle. Vous assurant toujours de nos meilleurs soins et attentions. Espérons vous recevoir parmi nous dans un futur proche. Cordiales salutations. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Friendly relaxing hotel

Customer review rating 4.5/5

Ali S. Families - 27/07/2019 AccorHotels review

Amazing experience we were particularly overwhelmed by the warm welcome and extraordinary service from the hotel staff. A special thanks for Rezha and Hasna for looking after us so well during our family holiday. Much appreciated

Dear Ali S., We inform you that we appreciate your comments regarding your stay t the Hôtel Le Médina Essaouira Thalassa sea & spa - MGallery. It was a pleasure to receive your positive feedback and we look forward to hearing from you soon. Kindest regards. Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Very relaxing experience

Customer review rating 4.5/5

Mouhsine I. Families - 25/07/2019 AccorHotels review

I came with my family for holiday to escape the stress of work and have really enjoyed my stay with you not only me but the whole family. People were so attentive to our needs starting the reception to the restaurant and housekeeping From the reception I thank hasna, nezha kenza and karima who were there to provide all information to made our stay more comfortable. The check in as the check out were smooth and quick I also appreciate the attention provided by the breakfast team ( Mly, aziz, hicham, abdessamad, khalid, anouar 1 et anouar 2, the cassiers maryem and fatim zahra) . On just one day they memorised our preferences. Also i appreciate the effort employed by the houskeeping, soumia who stayed in touch with me whole time to be sure that i don't need anything. And thank you to leila who took care of the rooms And without forgetting the baggage handlers rachid, jamal, and the parkings guys mohamed ibrahim and abdessamad All I can remember about these names, their kindness and sweet smile every time we meet them, a smile can change the mood of people specially a smile from the heart Thank you le medina Mgallery team

Dear i. M., Firstly we would like to thank you for the lovely review you shared following your recent visit to our hotel Le Médina Essaouira Thalassa sea & spa - MGallery. and are delighted to read that we were able to match your holiday expectations. We are thrilled to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire team as we know it will be a great source of motivation to keep on going. Again we thank you for this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Sincerely, KHABAR Malak Guest experience Boulevard Mohamed V - Essaouira Tel. 05 24 47 90 02 Email : H2… www.mgallerylemedinaessaouira.com www.accorhotels-group.com | www.accorhotels.com

Beautiful Place to Stay

Customer review rating 4.5/5

Johnson Y. Couples - 21/07/2019 AccorHotels review

The hotel is beautiful with a nice swimming pool in the courtyard. The location is great! It is convenient to walk to the Medina and the dock with a lot fishing boats. Great breakfast with all kinds of beautiful seat setting. Arts is everywhere. I like the artistic environment here very much.

Dear Yawei Y., Many thanks for your best comments with a positive feedback regarding your stay at the hotel Le Médina Essaouira Thalassa sea & spa - MGallery.. it was a pleasure to receive you again in your previous holiday. Kindest regards Loubna BOUBRIK Room Division Manager Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 09 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Excellent

Customer review rating 4.5/5

E. Families - 05/07/2019 AccorHotels review

Excellent

Monsieur E., merci infiniment d’avoir pris le temps de nous laisser une appréciation suite à votre récent séjour. Nous sommes ravis de constater que vous avez passé un agréable séjour au sein de notre hôtel et que vous avez trouvé la qualité de notre service excellente. Ce fut un réel plaisir de vous avoir parmi nous, aussi nous espérons avoir la chance de vous recevoir à nouveau pour une nouvelle expérience. Dans cette attente, nous vous transmettons nos salutations les plus distinguées et restons à votre entière disposition. Bien cordialement. Meryem MEDDOUN Guest Experience Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

My stay was like a dream in Morocco

Customer review rating 4.5/5

Houcine C. Families - 03/07/2019 AccorHotels review

I appreciate your staff very much, especially Karima and Kanza, they were very patient, helpful, knowledgeable and professional always with such a nice smile. The room was big, quiet, and very comfortable and clean. The valet was helpful and parked our while check in. Our stay was amazing in Essaouira. Beautiful City.

Dear Houcine C., Thank you very much for sharing this great review of your recent stay at Le Médina Thalassa sea & spa - MGallery Hotel Collection. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Sincerely, Malak KHABAR Guest Experience Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Relax in a boutique style hotel

Customer review rating 4.5/5

L M. Couples - 21/05/2019 AccorHotels review

Our 5th stay at this hotel. Lovely warm welcome from reception. Noted the new carpets in corridors to bedrooms and new curtains in the bedroom. Pleased to see the hotel is reinvesting. We had a room at the front of hotel overlooking the beach as requested. Very comfortable. Breakfast is fine. Pleased to note there were more staff on duty to bring tea/coffee etc. Only fault at breakfast is that they have done away with the omelette station outside. It has moved back indoors and unfortunately when there is a queue you can't get near to the other hot dishes. Easy to fix. Bar prices were the same as last year but still on the expensive side meaning the bar is very quiet. As I have suggested before more reasonable prices will result in more customers. We had a nice lunch at the pool and a good lunch at M Beach. There are so many good restaurants in Essaouira that we tend to have dinner out. We will definitely be returning.

Dear Leonard, Many thanks for sharing your experience on the website Booking. And thank you for your loyalty. It is always a pleasure to learn that you enjoyed our staff and the breakfast. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We truly hope to welcome you back for your next stay in Essaouira. Best regards.

Exquisite stay in an exquisite resort with an exquisite service.

Customer review rating 4.5/5

Davy Couples - 07/05/2019 AccorHotels review

We were very happy with the resort, its location and the level of service the staff provided us with.

Dear Davy, We are delighted to read that your stay went perfectly well. Your appreciation is very important to us and we thank you for sharing it on TripAdvisor. We hope to have the opportunity to welcome you soon. Best regards

Amazing Hotel in every way

Customer review rating 4.5/5

Catherine S. Solo - 29/04/2019 AccorHotels review

I love this hotel and have stayed several times now. The staff are wonderful, attentive, friendly and can’t do enough to help make your stay memorable. The hotel and pool area are spotless, the bedrooms are very comfortable and the breakfasts are amazing. I have already booked my next visit in June!

Dear Catherine, Thank you very much for sharing this great review of your recent stay at Essaouira. We are thrilled that you have enjoyed your stay. We are also very pleased to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with the entire réception team as we know it will be a great source of motivation. We are looking forward to seeing you again in June. Sincerely Meryem MEDDOUN Guest Experience Boulevard Mohamed V - Essaouira Tel. + 212(5 )24 47 90 23 - Fax. + 212 (5) 24 47 90 92 Email : H2… www.mgallerylemedinaessaouira.com

Disappointing for a Sofitel

Customer review rating 4.5/5

F. Friends - 23/04/2019 AccorHotels review

We found the service not particularly friendly from desk staff. Service was fairly slow, and I n one case, our order was forgotten entirely.

Dear Kathryn, Thank you for taking the time to comment on your recent stay. We are sorry for any inconvenience you may have encountered, so we sent your feedback to the concerned departments who will do the necessary. Thank you again for your comment that allows us to improve. We hope to see you soon. Cordially.

Great hotel with room for improvement in some areas

Customer review rating 4.5/5

Anonymous Families - 22/04/2019 AccorHotels review

The executive suite was great, but water leaked from both showers and left the floor completely wet. Loved the private beach area, but the pool was too cold. Service was very good at all areas. Food could be better. We were served raw chicken one night and I wasn’t impressed with that.

Dear Iracema, Thank you very much for taking the time to comment on your recent stay at the Medina Essaouira. We are delighted to know that you had a good time. We are sorry for the inconvenience that you have encountered. Please note that your comment is important to us because it allows us to continue to improve. We have sent your feedback to the relevant services and we will do the necessary. We hope to have the pleasure to receive you for a better experience. Sincerely.
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