Hotel - Hotel Mercure Rabat Sheherazade
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Mercure Hotel

Hotel Mercure Rabat Sheherazade

21 Rue de Tunis  Quartier Hassan 
10000  RABAT
MOROCCO

421 reviews
TripAdvisor Rating Based on 421 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports
    • Deep sea fishing/Sea fishing
    • Jet skiing
    • Kayaking
    • Pedal boat
    • Rowing
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Air Conditioning
  • Casablanca Mohamed V
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Golf (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports
    • Deep sea fishing/Sea fishing
    • Jet skiing
    • Kayaking
    • Pedal boat
    • Rowing
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Croquet (Nearby)
    • Jogging track (Nearby)

Catering

  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you're traveling alone or as a couple, enjoy our rooms with king-size beds! With friends or family, choose from the two categories available: Standard Room or Superior Room. Our rooms overlook the courtyard or the street.

  • 77 rooms
  • 6 non-smoking rooms
  • 12 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 586 reviews

Our guest reviews for Hotel Mercure Rabat Sheherazade

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 421 reviews
AccorHotels certified review
Ra Business - 09/08/2017
« RA »

Excellent service and excellent food. Staff are very nice and welcoming.

AccorHotels certified review
Giovanni G. Friends - 27/06/2017
« Extremely unpleasant »

The only good point was the position of the hotel, all the rest was extremely unpleasant: Checkin: there was none at the desk, I had to wait in order to get the room They said me that I had to pay and extra for the second guest of 25 euro, when I highlighted to them that this was very shocking since I never saw this anywhere else, they lowered the price to 10 euros... seriously???!!? The food was very low quality For order the food I had to wait 1 hour cause there was the buffet going on and apparently is not possible to order a la carte until the buffer ends.... again.. seriously?!? At the checkout none of my 3 cards were accepted by them (visa, MasterCard, etc) just cash I asked for a Taxi and they said me that it was better if I could go on the street and search it for my own... Again, this was so far my worst experience ever and overpriced...

AccorHotels certified review
Otto S. Business - 22/05/2017
« Good for a short stay »

Nice stay, just a few remarks... air conditioning not cold enough, no fridge in the room, shower not powerful enough. Besides that everything was fine, good breakfast and nice location.

AccorHotels certified review
Detrie Business - 21/05/2017
« Average hotel »

I just staid 2 weeks in Sherazade. This hotel is a bit expensive compared with service level. You can find much better hotel with similar price in Rabat, especially the riads. Restaurant management could be improved. For example, there is no tea spoon. You are oifered instead plastic tea spoon as for camping. Breakfast food is very good. House kerping in the room is well done.

AccorHotels certified review
Anonymous Business - 05/05/2017

Nice hotel and friendly staff

AccorHotels certified review
Anonymous Business - 25/04/2017

Excellent

TripAdvisor review
Business - 16/04/2017
« Friendly breakfast staff and good location »

Close to the airport, smiling and attentive staff for breakfast, good dinners, clean room and bathroom, quiet rooms and reception as needed. Reception solved an issue with invoicing. Taxis expensive to and from airport (250 MAD) and better to take shuttle to train station and then a blue taxi to hotel. Will stay again next time in Rabat.

AccorHotels certified review
Anonymous Business - 15/04/2017

Great breakfast with friendly, smiling and attentive staff, three good dinners, good location, close to airport, complying reception staff, quiet rooms, clean room and bathroom. Price corresponding to hotel. Had an issue with invoice that was quickly and effectively solved. Overcharging taxis from airport and to hotel (250 MAD each way). It is better to take bus at airport to central station and then a blue taxi. I would stay again in my next Rabat trip.

AccorHotels certified review
Anonymous Business - 07/04/2017

Good breakfast Good general ambiance Limited restaurant menu and fish not fresh Not very confortable beds Bedroom temperature too hot Low shower pressure

AccorHotels certified review
Anonymous Business - 03/04/2017

Great experience, very good breakfast. Customer service is excellent

AccorHotels certified review
Anonymous Business - 19/03/2017

A very pleasant hotel

AccorHotels certified review
Anonymous Business - 12/03/2017

Intersring hôtel Nice peaple

AccorHotels certified review
Anonymous Solo - 11/03/2017

Is good

AccorHotels certified review
Anonymous Families - 04/03/2017

When we got to the room, the trash can was full of waste. The room control for the air/heat did not function. We were also woken up about 1:30 am in the morning by someone using "their" room key and entering our room only to find out that they had double booked the room!! After about 3 phone calls from the front desk, they finally decided that we had booked the room first and they moved the other people!!! A very frightening experience when you are sound asleep!!! The heat then finally kicked on during the night and our room became a sauna!!! Not a pleasant experience!!!

AccorHotels certified review
Anonymous Business - 17/02/2017

It was Ok in general but few things happened : -I arrived at 23h at the hotel (from Paris) and unfortunately nothing to drink, no bottle of water in the mini-bar and when I call the reception, he said to me that the bar is close so he can t do anything. -For dinner, it could be good to have the description of the meal at the buffet, I ask what was a meal and they answer me chicken, but in fact it was fish. Lucky for you I m not allergic.

AccorHotels certified review
Anonymous Business - 06/02/2017

Satisfied, very good service, especially the front office.

AccorHotels certified review
Anonymous Business - 03/02/2017

The hotel is old and needs badly renovated. My room was freezing cold and the heating didn't work. My colleagues room was damp and had mould around the window.

AccorHotels certified review
Anonymous Business - 20/01/2017

The accommodations are fine and the location is convenient for me. The bar is fine and the bartender does a great job. The food, however, continues to be poor. Breakfast is fine, but after that I continue to have nothing but bad experiences. As a restaurant, I would rate it as a zero. IF...and I stress IF...I stay at this property again, I will not even consider having a lunch or dinner there.

AccorHotels certified review
Anonymous Friends - 06/01/2017

Good.

TripAdvisor review
ahmed280 Solo travel - 02/01/2017
« Convenient and efficient! »

Good service, very polite and rather accommodating. The building itself is a little shabby, albeit it is modern, but compared to what else is on offer it is ok. The security portal beeps very loudly every time somebody enters and leaves which can be something to improve. The breakfast is quite good and rather comprehensive. For the price, service location and convenience I'd recommend it.

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