Hotel - Hôtel Mercure Rabat Sheherazade
Mercure Hotel Mercure Hotel

Hôtel Mercure Rabat Sheherazade

3.5/5 486 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Casablanca Mohamed V
  • Languages spoken at the hotel
    • German
    • English
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
    • Sauna (Nearby)
  • Golf  (Nearby)
    • Golf course 18 holes
    • Golf practice facilities (Nearby)
    • Golf lessons (Nearby)
  • Other sports activities  (Nearby)
    • Badminton (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you're traveling alone or as a couple, enjoy our rooms with king-size beds! With friends or family, choose from the two categories available: Standard Room or Superior Room. Our rooms overlook the courtyard or the street.

  • 77 rooms
  • 6 non-smoking rooms
  • 12 connecting rooms
  • Extra bed in room for adult
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WIFI in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating 876 reviews

Our guest reviews for Hôtel Mercure Rabat Sheherazade

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 486 reviews
Alain Couples - 21/08/2018 AccorHotels certified review
« Excellent hotel in Rabat »

Excellent hotel in Rabat, affordable price, very helping staff, clean room, and nearby of the city

Josue K. Business - 23/07/2018 AccorHotels certified review
« Satisfied »

A little painful with light not switch not working in the room but the overall stay was fine and was a new experience even though the hotel beauty was less than expected.

Koudande Family - 13/07/2018 TripAdvisor review
« Koudande »

Although installations look very old, workers are very sympathetic and do their best to make clients feel at home. Prices and accommodations are good. Food are excellent and of good prices. Stairs should be cleaned or tapis removed. The location oh the hotel is nicely quiet for a resting.

Andreas Business - 22/06/2018 AccorHotels certified review
« OK hotel, needs a facelift »

The hotel is OK, but needs a general makeover. Carpets need to be thoroughly cleaned or replaced. Same goes for furniture, which is faded and worn. Staff is friendly, but the hotel could be better managed. For example I had to remove vacuum cleaner and cleaning utensils from my room when checking in. The next day, they were still in front of my room. Water bottles are sometimes provided, sometimes not.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ANDREAS L., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rabat Sheherazade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hanane BOUDANES Directrice Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

Matt K. Business - 11/06/2018 AccorHotels certified review
« Good hotel for business trip »

I use this hotel on a regular basis, staff always friendly and helpful, rooms are OK compared to similar hotels in the Rabat area, although some could do with a little refurbishment as some fixtures and fittings are broken in a lot of the rooms (electrical sockets, lamps with no bulbs, cracked tiles etc.) but nothing that ruins the stay here.

Our hotel has responded to the review
Our hotel has responded to the review

Dear K., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanane BOUDANES Directeur Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

Anonymous Business - 24/05/2018 AccorHotels certified review
« Mustafa »

Good staff, nice ambience

Our hotel has responded to the review
Our hotel has responded to the review

Dear MUSTAFA I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanane BOUDANES Directrice Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

Mr A. Business - 16/05/2018 AccorHotels certified review
« Mr A. »

Good experience , breakfast was great was loads of variety staff are very friendly and helpful speak emgish also , evening dinner was good and competitive more variety could be on there , my room was over looking the ventilators so it wasn’t a great view and there was noise outside taxis did not come often and I had to walk to the main road as the hotel is situated on a side street . I needed my Boarding pass printed off last minute and the reception did this for me no charge and straight away as well as letting me check out late if I wanted to but I checked out early as plans changed , the remote control for the tv was not functioning this got sorted by the time I came back in the evening as well . My room was average but that’s what I booked overall for a short stay it was a good experience with spa facilities downstairs as well to relax if need be . Reception were always helpful and approachable .

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMMED A., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hanane BOUDANES Directrice Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

John G. Business - 30/04/2018 AccorHotels certified review

Generally OK. Staff friendly. Clean. My room had a leaking sink waste, a broken master (key) switch, and no toilet roll holder. I mentioned the leaking sink waste at the front desk but nothing was done about it. When I pointed it out to the maid she had it fixed immediately. The bed cover system needs consideration. I found the cover far too warm, but there was no alternative. Guests should be able to choose between at least 2 levels of covering, eg a cotton sheet only or the sheet and a quilt or blanket, or maybe 2 blankets. I found the room very small, and asked whether a larger one was available. I was promised a larger room from the next day on, but nothing was actually done. When I inquired again, I was told that all the rooms except the superior rooms had the same floor area, and that the superior rooms cost more. I found the evening buffets disappointing. The breakfast was good. I have stayed at the hotel several times over the last 10 years, and notice a steady decline in the quality. The lack of parking will also become an issue quite soon.

Saif Friends - 29/04/2018 AccorHotels certified review
« Great Staff »

Welcoming staff, I have enjoyed my stay too much.

Hamza Business - 28/04/2018 AccorHotels certified review
« not that good hotel & service »

I stayed in a lot of hotel that belong to accor hotel and others.. this was the worst one where i were stayed.. On Apr 20, i was in my way to kenitra for business.. i booked a Superior Room with 1 double bed from accorhotel mobile application.. the price was 894.30 MAD that i paid directly with creditcard and taxes 13 MAD that i should pay in place.. but the in place i paid more than 100 MAD which confused me why there is a difference of what i paid in mobile app and what hotel asked me to pay ! I booked a Superior Room with 1 double bed but you gave me a room with 2 single bed ! And because i finished my work late in kenitra i went to hotel after midnight so when i tried to connect to internet they asked me for username and password ! and didn't figured out any paper in my room with there information ! so i was obliged to use my 4G connection.. Light in the room are not good at all for working purpose or reading books

N S. Business - 20/04/2018 AccorHotels certified review
« In need of refurbishment »

Fleisher handle broken on toilet, was fixed the following day however, this is not really acceptable on arrival. Generally the hotel needs refurb. Woke up to find that I was sharing the room with a very large coach beetle.

Max M. Solo - 12/03/2018 AccorHotels certified review
« Poor quality for mercure brand »

Room looking very unkept, not really clean, carpet well worn out

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xavier D., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rabat Sheherazade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, JABIR Bendaoud Directeur Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

S J. S. Business - 09/02/2018 AccorHotels certified review
« Satisfied »

The staff of this hotel make the hotel well worth the stay. Helpful, cordial and professional. The hotel in particular is becoming tired and one can see this from my bedroom installation (eg. my shower door was broken). Probably a maintenance issue but, in general, the whole facility needs a facelift. Otherwise a pleasant stay and I will be returning soon.

Our hotel has responded to the review
Our hotel has responded to the review

Dear STANLEY S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JABIR Bendaoud Directeur Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

V. Business - 24/01/2018 AccorHotels certified review
« Business trip in Rabat »

This 2nd time was way better as I choose the Superior room that are bigger and better than he normal one.

Our hotel has responded to the review
Our hotel has responded to the review

Dear VINCENT V., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JABIR Bendaoud Directeur Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

D. Business - 23/01/2018 AccorHotels certified review
« DR »

This is was a wonderful experience staying at Mercure. At Mercure Hotel every body cares. The client is a King.

Our hotel has responded to the review
Our hotel has responded to the review

Dear MOHAMED D., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JABIR Bendaoud Directeur Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

Ali I. Business - 12/01/2018 AccorHotels certified review
« Very relaxing and positive »

I have always stopped at Mercure on the way from or to the airport whenever I visit my home country: Morocco. And each time, I like the service (the staff is professional and courteous), the food and the quietness and cleanliness of the rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear ALI I., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JABIR Bendaoud Directeur Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

Anonymous Business - 16/12/2017 AccorHotels certified review

I was happy un Mercure sincères this weekend , but if it possible to change à carpet because it's dirty for a guest ans also IS not conformément with à mercure

Our hotel has responded to the review
Our hotel has responded to the review

Dear B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JABIR Bendaoud Directeur Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

Anonymous Business - 13/12/2017 AccorHotels certified review

It's my first Time was wonderfull good staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear EDGARD S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JABIR Bendaoud Directeur Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

Warren Business - 13/12/2017 AccorHotels certified review
« Amazing »

Very good hotel and the personal is great and very helpful. I recommend this hotel for business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear SAMIRDDINE M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, JABIR Bendaoud Directeur Hotel Mercure Sheherazade 21 – Rue Tunis, Hassan 10000 Rabat - Maroc T +212 (0) 5 37 72 22 26/28 F +212 (0) 5 37 72 22 27 E-mail : H2… mercure.com accorhotels.com

Anonymous Solo - 08/12/2017 AccorHotels certified review

Noisy room. Bar tender, if i am not mistaken, uses his own bottles and charge the customer under the hotel name. No bill was provided.

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