Hotel - Hôtel Mercure Rabat Sheherazade
Mercure Hotel Mercure Hotel

Hôtel Mercure Rabat Sheherazade

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3.5/5 440 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Best price guarantee How it works?
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From 770.00 MAD Non member rate
From 693.00 MAD Member's rate Members’ Rate, join while you book
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Check-in from 12h00
Check out up to 12h00

Services in the hotel and nearby

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Breakfast
  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
  • Parking
    • Public outdoor parking
    • Bus/coach parking area
    • Valet parking
  • Air conditioned
    • Air conditioning
    • Manual temperature control
  • Casablanca Mohamed V
  • Languages spoken at the hotel
    • German
    • French
  • Reception open 24 hours a day
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Overnight shoe shine
    • Shoe shine machine
  • Boutiques/shopping
    • Currency exchange
    • Beauty salon
  • Porter

Leisure and activities

  • Well-being
    • Hammam (Paying)
    • Massage (Paying)
  • Golf  (Nearby)
    • Golf course 18 holes (Paying, Nearby)
    • Golf practice facilities (Paying, Nearby)
    • Golf lessons (Paying, Nearby)
  • Beach and water sports
    • Deep sea fishing/Sea fishing
    • Jet skiing
    • Kayaking
    • Pedal boat
    • Rowing
    • Sailing facilities
    • Snorkelling/Scuba diving center
    • Water skiing
    • Wind surfing facilities
  • Other sports activities  (Nearby)
    • Athletics stadium (Nearby)
    • Basketball facilities (Nearby)
    • Billiards/Snooker (Nearby)
    • Boules/petanque (Nearby)
    • Bowling (Nearby)
    • Croquet (Nearby)
    • Jogging track (Nearby)

Catering

  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service

Business services

  • 2 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

Whether you're traveling alone or as a couple, enjoy our rooms with king-size beds! With friends or family, choose from the two categories available: Standard Room or Superior Room. Our rooms overlook the courtyard or the street.

  • 77 rooms
  • 6 non-smoking rooms
  • 12 connecting rooms
  • Extra bed in room for child
    • Pulse air
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • TV with on-screen billing info
    • Web TV
    • Telephone
    • Radio in room
    • Opening windows
    • Remote control TV
    • WiFi in your room
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • High speed transmission line
    • Minibar
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 689 reviews

Our guest reviews for Hôtel Mercure Rabat Sheherazade

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 440 reviews
AccorHotels certified review
Tada Friends - 29/11/2017
« Super Bad!!! »

We stay there for 3 night last weekend!!! Room so horrble! Some fly and bugs in the room. Safe box was used. Aircon not work, even asked for help but nothing happen. Toilet kits was so horrible only shampoo and soap!!! Bad selection of breakfast. Room 305 so hot, outsite walkway is colder than inside the room. Staff not speak very well English. Housekeeping are nice to help even non English speaking. If you wanna just wanna take place for put your head and sleep is ok but if you wanna relax after sighseeing the city no i will not recomment this hotel!!! Location is ok to move around but a bit far to walk too but can walk. So Not Recooment this hotel to anyone.

AccorHotels certified review
M. Solo - 04/10/2017

the tall receptionist was a very helpful and spoke good English

AccorHotels certified review
Mohammad Solo - 30/09/2017
« poor state of bathroom and dirty carpets. tv unwatcheable »

I booked and paid for a superior room with double bed. On arrival i was put in a large room with 2 single beds!! After i complained to the concierge he said he was not able to change and the internet booking is not always what you will get!! After explaining that i cannot sleep on a single bed. He offered me a double bed. In that room the carpet was extremely used and rough. The flush button in the toilet fell in my hands when i pushed it in !!!it was basically hanging !! I am extremely disappointed with this superior room .i believe i did not get value for money . Any refund possible as it was just a huge disappointment.

AccorHotels certified review
Michel Business - 16/09/2017
« pleasant business stay. »

good and friendly staff clean place

TripAdvisor review
Solo travel - 01/09/2017
« Never again ! »

dusty room and carpet not recommended for allergies. space shower and toilet whose clean leaves to desire, a real basket... I was very disappointed by this hotel which boasts 3 stars... Bad souvenir !!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mohcine, Thank you for taking the time to tell us about your experience at the Hotel Mercure Rabat Sheherazade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasna Bouallouchi

AccorHotels certified review
Ra Business - 09/08/2017
« RA »

Excellent service and excellent food. Staff are very nice and welcoming.

AccorHotels certified review
G. G. Friends - 27/06/2017
« Extremely unpleasant »

The only good point was the position of the hotel, all the rest was extremely unpleasant: Checkin: there was none at the desk, I had to wait in order to get the room They said me that I had to pay and extra for the second guest of 25 euro, when I highlighted to them that this was very shocking since I never saw this anywhere else, they lowered the price to 10 euros... seriously???!!? The food was very low quality For order the food I had to wait 1 hour cause there was the buffet going on and apparently is not possible to order a la carte until the buffer ends.... again.. seriously?!? At the checkout none of my 3 cards were accepted by them (visa, MasterCard, etc) just cash I asked for a Taxi and they said me that it was better if I could go on the street and search it for my own... Again, this was so far my worst experience ever and overpriced...

AccorHotels certified review
Otto S. Business - 22/05/2017
« Good for a short stay »

Nice stay, just a few remarks... air conditioning not cold enough, no fridge in the room, shower not powerful enough. Besides that everything was fine, good breakfast and nice location.

AccorHotels certified review
D. Business - 21/05/2017
« Average hotel »

I just staid 2 weeks in Sherazade. This hotel is a bit expensive compared with service level. You can find much better hotel with similar price in Rabat, especially the riads. Restaurant management could be improved. For example, there is no tea spoon. You are oifered instead plastic tea spoon as for camping. Breakfast food is very good. House kerping in the room is well done.

AccorHotels certified review
Anonymous Business - 05/05/2017

Nice hotel and friendly staff

AccorHotels certified review
Anonymous Business - 25/04/2017

Excellent

TripAdvisor review
Business - 16/04/2017
« Friendly breakfast staff and good location »

Close to the airport, smiling and attentive staff for breakfast, good dinners, clean room and bathroom, quiet rooms and reception as needed. Reception solved an issue with invoicing. Taxis expensive to and from airport (250 MAD) and better to take shuttle to train station and then a blue taxi to hotel. Will stay again next time in Rabat.

AccorHotels certified review
Anonymous Business - 15/04/2017

Great breakfast with friendly, smiling and attentive staff, three good dinners, good location, close to airport, complying reception staff, quiet rooms, clean room and bathroom. Price corresponding to hotel. Had an issue with invoice that was quickly and effectively solved. Overcharging taxis from airport and to hotel (250 MAD each way). It is better to take bus at airport to central station and then a blue taxi. I would stay again in my next Rabat trip.

AccorHotels certified review
Anonymous Business - 07/04/2017

Good breakfast Good general ambiance Limited restaurant menu and fish not fresh Not very confortable beds Bedroom temperature too hot Low shower pressure

AccorHotels certified review
Anonymous Business - 03/04/2017

Great experience, very good breakfast. Customer service is excellent

AccorHotels certified review
Anonymous Business - 19/03/2017

A very pleasant hotel

AccorHotels certified review
Anonymous Business - 12/03/2017

Intersring hôtel Nice peaple

AccorHotels certified review
Anonymous Solo - 11/03/2017

Is good

AccorHotels certified review
Anonymous Families - 04/03/2017

When we got to the room, the trash can was full of waste. The room control for the air/heat did not function. We were also woken up about 1:30 am in the morning by someone using "their" room key and entering our room only to find out that they had double booked the room!! After about 3 phone calls from the front desk, they finally decided that we had booked the room first and they moved the other people!!! A very frightening experience when you are sound asleep!!! The heat then finally kicked on during the night and our room became a sauna!!! Not a pleasant experience!!!

AccorHotels certified review
Anonymous Business - 17/02/2017

It was Ok in general but few things happened : -I arrived at 23h at the hotel (from Paris) and unfortunately nothing to drink, no bottle of water in the mini-bar and when I call the reception, he said to me that the bar is close so he can t do anything. -For dinner, it could be good to have the description of the meal at the buffet, I ask what was a meal and they answer me chicken, but in fact it was fish. Lucky for you I m not allergic.

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