Pullman Mazagan Royal Golf & Spa Hotel 5 stars

TripAdvisor rating 4.0/5 551 reviews
Pullman Mazagan Royal Golf & Spa
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Hotel extras

  • Gaze over golf course, ocean or pool from your room or suite

  • Challenge yourself on one of the top golf courses in Morocco

  • Looking for adventure? You can also ride horses or hunt nearby

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Pullman Mazagan Royal Golf & Spa

Route de Casablanca km7
B.P 116
.
24000
el jadida
morocco

Tel: +212523379100

Fax: (+212)523355444

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CASABLANCA MOHAMED V AIRPORT At 90km / 56.25 miles

  • By plane

    MARRAKECH MENARA At 140km / 87.5 miles

  • By train

    El -Jadida railway station At 6km / 3.75 miles

GPS :33.259694, -8.423583

Our accommodations

121 fully renovated rooms including a Royal Suite, 4 Duplex Suites, 11 Junior Suites, 18 Deluxe Rooms and 87 Superior Rooms with balconies and private terraces. All are fully equipped and offer free WIFI.

SUPERIOR ROOM, 1 King Size Bed.

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: Forest view, Garden side, On Beach *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Breakfast in bed(...)

SUPERIOR ROOM, 2 Single Size Beds.

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: Garden side, Forest view, Golf view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Breakfast in bed(...)

PREMIUM SUPERIOR ROOM, 1 King Size Bed, Pool View.

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Breakfast in bed(...)

PREMIUM SUPERIOR ROOM, 2 Single Size Beds, Pool View.

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Breakfast in bed(...)

DELUXE ROOM, 1 King Size Bed, Pool View.

  • Max. number of persons: ‌2
  • Area: From 35
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Ocean View.

  • Max. number of persons: ‌3
  • Area: From 35
  • Views: Ocean/Sea view, Golf view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Breakfast in bed(...)

PREMIUM SUPERIOR ROOM, 1 King Size Bed, 2 Bunk Beds. Ideal for families.

  • Max. number of persons: ‌4
  • Area: From 35
  • Views: Garden side, Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Breakfast in bed(...)

JUNIOR SUITE, 1 King Size Bed.

  • Max. number of persons: ‌4
  • Area: From 57
  • Views: Pool side, Golf view, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Breakfast in bed(...)

EXCLUSIVE SUITE, 1 King Size Bed, Ocean View.

  • Max. number of persons: ‌4
  • Area: From 99
  • Most of the accommodation: Duplex *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Breakfast in bed(...)

PRESIDENTIAL SUITE, 1 King Size Bed, Panoramic Views of the Ocean, Golf Course and Pool

  • Max. number of persons: ‌4
  • Area: From 104
  • Views: On Beach, Forest view, City side, Panorama view, Golf view, Park view, Pool side, Ocean/Sea view *
  • Most of the accommodation: Duplex *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Audio docking station
  • Breakfast in bed(...)

Our restaurants and bars

LE MAZAGAN

Type of cuisine: International

"Le Mazagan" restaurant, a reference to the former name of the city of El Jadida, presents refined international cuisine and serves an "Open Kitchen" breakfast buffet.

Lunch

06:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLUB HOUSE LE BIRDIE

Type of cuisine: International

"Le Birdie" restaurant at the Pullman Royal Golf offers a light and balanced menu made from fresh produce. The restaurant has breathtaking views of the golf course and the beach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE JAWHARA

Type of cuisine: Gourmet

"Al Jawhara" Moroccan restaurant invites you to enjoy traditional and local specialties that will take you on a culinary journey through Morocco. A lute player will entertain you during dinner with melodies from the Thousand and One Nights.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE PURPLE BAR

Photo non contractuelle / Strictly non binding

The piano bar welcomes you in a musical setting where you can relax and chat.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 35 m²

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
Pullman Mazagan Royal Golf & Spa

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

900 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.0/5

551 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

excelent

Customer review rating 4.2/5

A. Families - 23/04/2019 AccorHotels certified review

Great service the staf were very welcoming the room was clean and excellent wifi

Dear A., We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI Directeur Général Pullman Mazagan Royal Golf & Spa

A great place to relax and stay

TripAdvisor rating 4.0/5

Unimog2014 Couples - 09/03/2019 TripAdvisor review

Stayed here on a driving trip around Morroco. Great location and service and views. Would recommend this as a resort to relax and unwind. The food was excellent and the rooms were clean and spacious. Great ammenties and a short driving distance to the historic town.

Dear guest, It is always a pleasure to receive such comments, I am very happy that your stay at the Pullman Mazagan was a success! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Jalil CHEBIHI General Manager

relax and looked after

Customer review rating 4.2/5

Babette Couples - 06/03/2019 AccorHotels certified review

We had a wonderful stay. All members of the staff were very attentive to all our eventual requirements. We felt looked after completely. The hotel rooms are nice and cosy. The location of the hotel was perfect for us as we were looking for a quiet place to relax and we did as well near the pool and near the golf course. The fact that we had the possibility to receive the golf initiation offered was fantastic. in the evening it was sometimes chilly in the room and the heating worked perfectly, which is not always the case in other hotels. We would like to thank everybody for our pleasant stay, especially the staff at the breakfast who were nice and made sure we had the tasty Moroccan pancakes or fried eggs. Thanks again and see you later in the year.

Dear Babette V., We would like to sincerely thank you for sharing your experience at Pullman Mazagan Royal Golf & Spa. It was a real a pleasure to welcome you in our great family ! The Pullman Mazagan is indeed at the great location, but mostly thanks to the Heartists team who is always caring for our guests. I will personnally congratulate each of them. We hope to see you very soon again! Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Staff very friendly and very helpful but maintenance to be improved

Customer review rating 4.2/5

M. Solo - 25/12/2018 AccorHotels certified review

The location is great, the staff is great but the hotel needs better maintenance. Empty room bar, no safe in the room, shower door missing, etc..

Dear Vafa, I would like to thank you for sharing your opinion with transparency concerning your stay at Pullman Mazagan Royal Golf & Spa. We are glad to read that you appreciated our lovely and very helpful staff. However, we are saddened to learn that your stay was not entirely enjoyable and that you were not fully satisfied with our service. Your reviews are very important for us, we want to enhance our service continuously. We would be very grateful to welcome you again to get the chance to reverse your impressions. We are looking forward to hearing from you and to being at your service. With best regards, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

business trip

Customer review rating 4.2/5

D. Business - 19/11/2018 AccorHotels certified review

Extremely satisfied for a short stage

Dear Stanislas, We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Great hotel, great staff very friendly

Customer review rating 4.2/5

Zakaria D. Business - 05/11/2018 AccorHotels certified review

Upon arrival I were warmly welcomed by the staff Special thanks to: Mr Jalil; the General Manager often walking around and talking to his customers, very dedicated and friendly guy Mr Bennani and OUMhani are so professional, helpful & their staff is friendly and attentive Jinan the Moroccan chief restaurant and their restaurant trainees Front desk team: Iman, Hakima Sonia Spa Manager The atmosphere is so special that it really felt like home to me. All respect for hotel staff

Dear Zakaria, First of all thank you for the time you have spent commenting on our resort. What a pleasure we had to welcome you , we are really happy to get this kind of feedback from you. We hope to welcome you back to our hotel very soon Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

disapointing

Customer review rating 4.2/5

Anonymous Families - 15/09/2018 AccorHotels certified review

service bad, staff with a rude attitude, strong bad smell in the room, couldn't even find a place to park. On the website, it was impossible to make the booking , something wrong with the website. we had to call the hotel to make the reservation over the phone , but it was just a nightmare. the wait time so long and then they hang up on us...unbelievable!

Dear Samira, Thank you for taking the time to tell us about your experience at the Pullman Mazagan Royal Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Fun

Customer review rating 4.2/5

Julian Couples - 31/07/2018 AccorHotels certified review

Loved the pool, so close to the sea, golf club lunch was great and the restaurant in the hotel was very nice. Friendly at reception and behind the bar. Breakfast great too.

Dear Julian, We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Disappointing as a 5-Star resort

Customer review rating 4.2/5

Jeroen Couples - 29/07/2018 AccorHotels certified review

Had expected (much) more from this place. Not very well maintained, a smoking smell in the toilet that did not go away over 4 days, spa closed, lack of drinks choices in the bar, etc. did not meet my expectations for a short Holiday.

Dear Jeroen N., I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about your experience. At Pullman Mazagan, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely. Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa
Customer review rating 4.2/5

D. Couples - 29/06/2018 AccorHotels certified review

Three of your staff were exceptional and made the experience that much better, including the restaurant manager, Mostafa, the bar waitress and the daily cleaner. The grounds and food were also wonderful. The only real problem is that the mattress was passed due for replacement.

Dear Imane, I would like to thank you for sharing your recent experience at Pullman Mazagan Royal Golf & Spa. Concerning your remark about the mattress, I would like to thank you, we will fixe it and I can promess you that it will be perfect when you will come back! Thank you for your kind feedback and we hope to see you again among us, feel always welcome at Pullman Mazagan. Hope to hear from you soon, and do not hesitate to contact me to prepare your next stay. Sincerely Jalil CHEBIHI Directeur Général Pullman Mazagan Royal Golf & Spa

Nice hotel ! Wonderful GolfCourse ! Food ok!

Customer review rating 4.2/5

Ingrid Couples - 20/05/2018 AccorHotels certified review

We love the golfcourse We love the hotel We like the buffet Unfortunately the buildings are not well kept and there are always little things not ok Dirty bathrooms wirh appliances hanging out from the wall

Dear Ingrid F., We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. We are sorry that some service did not live up to your expectations, and we ask you to accept our most sincere apologies. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Thank you again for sharing your experience, and we hope your next visit will be better than this one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Golf and spa break

Customer review rating 4.2/5

C. Couples - 14/05/2018 AccorHotels certified review

Great on all fronts. Except coffe machine was leaking and sheets could have been change at least once during a 6 nights stay....

Dear Jerome, Thank you for your sweet review ! I am glad to know that your experience was nice. It is so important for all the team to have our guest feedbacks. Concerning your remark about the coffee machine and sheets, we will fixed it and I can promess you that it will be perfect when you will come back ! Thank you for your kind feedback, and we hope to see you again among us, feel always welcome at Pullman Mazagan. Hope to hear from you soon, and do not hesitate to contact me to prepare your next stay. Sincerely. Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Brilliant

Customer review rating 4.2/5

Ian S. Business - 23/04/2018 AccorHotels certified review

My customers and I enjoyed 3 weeks at the resort.

Dear IAN S., We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Not 5 star

Customer review rating 4.2/5

S Families - 17/04/2018 AccorHotels certified review

Did not enjoy it expected more for a 5 star hotel

Dear suhail, Thank you for taking the time to tell us about your experience at the Pullman Mazagan Royal Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

very satisfying

Customer review rating 4.2/5

B. G. Business - 10/04/2018 AccorHotels certified review

for work I stayed a long time at the hotel, I am satisfied with the service and the kindness of the staff

Dear g., We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Excellent location

Customer review rating 4.2/5

Adil Families - 10/04/2018 AccorHotels certified review

Very nice location, between the gold course and the beach, room was spacious although needs some paint work. The breakfast price is high.

Dear Adil, I would like to thank you for sharing your recent experience in Pullman Mazagan Royal Golf & Spa. Concerning your remark about the hotel, I would like to thank you, we will fixe it and I can promess you that it will be perfect when you will come back ! Thank you for your kind feedback, and we hope to see you again among us, feel always welcome at Pullman Mazagan. Hope to hear from you soon, and do not hesitate to contact me to prepare your next stay. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Comfortable

Customer review rating 4.2/5

P.d. Business - 31/03/2018 AccorHotels certified review

Comfortable

Dear Paul, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

This is no 5 star hotel !

Customer review rating 4.2/5

Fatin H. Couples - 23/02/2018 AccorHotels certified review

Neither the reception, nor the premises, nor the room or services deserve the five star ranking ! I have stayed at Novotel Hotels in Africa which are by far better than the Pullman Mazagan at El Jadida. The hotel needs to be redecorated and it personnel retrained for a 5 star service. The only positive note was the Chef -- the Moroccan dinner and breakfast were tasty !

Dear Fatima, Greetings from Pullman El Jadida and thank you for taking the time to share your feedback following your last stay at Mazagan Royal Golg & Spa! After reading your detailed and constructive review, I can only say that your review was helpful in order to improve our level of service. However i am glad to read that you enjoyed the restaurant, the dinner and the breakfast. I will share your remarks with the team, to fix the above points you’ve highlighted in your constructive feedback. I can ensure you that this will be rectified immediately. I sincerely hope that despite all these constructive remarks that you would visit us again. I can only promise you that for the next time, I’ll make sure to welcome you and make your stay much better than the previous one, and that you will find improvements. Please do not hesitate to contact me directly for your future stay, this is my email: h2… ! Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Wonderful stay

Customer review rating 4.2/5

Hind J. Couples - 08/01/2018 AccorHotels certified review

It was a wonderful stay. The rooms are comfortable, the breakfast and meals great and the hotel team welcoming and helpful. The golf is breathtaking !!!

Dear Hind, We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa
Customer review rating 4.2/5

Mr. A. C. Business - 19/12/2017 AccorHotels certified review

The reception area was always cold, due to the door to the Garden/Swimming pool being permanently open. This also had an affect to the entrance area to the Lounge Bar. In Room 207 where I spent 5 nights, the shower cabin leaked whereby the floor permanently had 2 bath towels to soak up the leaked water. It seems the Silicone sealant was past its life span. I found all the staff very curtious and helpful, especially the Bar Manager and his female assitant.

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