Hotel - Pullman Mazagan Royal Golf & Spa
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Pullman Hotel

Pullman Mazagan Royal Golf & Spa Hotel

Route de Casablanca km7  B.P 116 
24000  EL JADIDA
MOROCCO

344 reviews
TripAdvisor Rating Based on 344 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • High-speed Internet
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking
    • Private outdoor parking
    • Private enclosed outdoor parking
    • Public outdoor parking
    • Bus/coach parking area
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed
  • Languages spoken at the hotel
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing
  • Boutiques/shopping
    • Cash machine
    • Currency exchange
    • Beauty salon
    • Gift shop/newspaper shop (Paying)
    • Hairdressing salon
  • Porter
  • Concierge

Leisure and activities

  • Swimming pool
    • Pool
    • Indoor heated pool
    • Outdoor unheated pool
  • Fitness centre
  • Well-being
    • Jacuzzi (Paying)
    • Massage (Paying)
    • Solarium
  • Golf
    • Golf
    • Golf course 18 holes (Paying)
    • Golf course 9 holes (Paying)
    • Golf practice facilities (Paying)
    • Golf lessons (Paying)
  • Other sports activities
    • Boules/petanque
    • Darts
    • Football
    • Horse riding (Nearby)

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 07h00 - 23h30
    • Opening hours : Week-end 07h00 - 23h30

Business services

  • 10 meeting room(s)
  • Business centre
    • Business center with support staff
    • Self service business centre
  • Copy/print service available
See all services

Hotel location

Our rooms

121 fully renovated rooms including a Royal Suite, 4 Duplex Suites, 11 Junior Suites, 18 Deluxe Rooms and 87 Superior Rooms with balconies and private terraces. All are fully equipped and offer free WIFI.

  • 121 rooms
  • 3 rooms for people with reduced mobility
  • 3 connecting rooms
  • Extra bed in room for child
  • Extra bed in room for adult
    • 110/120 V AC
    • 220/240 V AC
    • Air conditioning
    • Emergency exit map
    • Safe deposit box
    • Free in-room mineral water
    • Web TV
    • Telephone
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Wide working desk
    • Direct dial telephone
    • TV room service ordering
    • Air conditionning with individual remote
    • Minibar
    • Nespresso experience offered
    • Bathtub
    • Separate toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Alarm clock
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.2/5 AccorHotels Rating Based on 493 reviews

Our guest reviews for Pullman Mazagan Royal Golf & Spa

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 344 reviews
AccorHotels certified review
Andre Friends - 06/06/2017
« Most friendly staff »

we know and like this place for several years, staff is faithfull and very polite friendly and helpfull. Lodgling could be great if well maintained, which is often not the case in Morocco unfortunately.

AccorHotels certified review
Anonymous Business - 22/04/2017

Thr sanitary facilities are in very bad condition and need to be restored to basic.

AccorHotels certified review
Anonymous Families - 12/04/2017

Magnifique. Service excellent!

AccorHotels certified review
Anonymous Families - 29/03/2017

As I am a Gold member I had the opportunity to have an upgraded room. Unfortunately, I found an used capsule in the Nespresso machine that was not cleaned. In addition, the bed mattress was not so good (room number 808). Regarding the welcome drink, I was with my wife and the bar manager requested that I need to pay for her drink. This issue was resolved after I spoke to person present in the reception.

TripAdvisor certified review
Family - 27/03/2017
« Loved Morocco »

The Pullman was a very pleasant atmosphere to stay. The staff was over the top friendly. The facilities were very comfortable. We thoroughly enjoyed the food and wine. The bar area was very relaxing. We weren't there to golf but the course looked wonderful and the people looked like they were enjoying the golfing immensely.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lonna, Thank you for posting your experience at the Pullman Mazagan Royal Golf & Spa on TripAdvisor following your recent stay this month. I am delighted to hear that you found the staff “over the top friendly” from the moment you arrived until the moment you checked out. So happy that you found the Hotel setting to be beautiful and the service of quality. Thrilled that you were pleased by the location. It is true that we enjoy a lovely spot on El Jadida within easy distance of the forest & the ocean. Delighted that you thoroughly enjoyed your stay and we look forward to welcoming you back on your next visit, hopefully very soon! Jalil CHEBIHI General Manager

TripAdvisor certified review
726arturh Family - 08/03/2017
« Nice hotel but »

Pullman Mazgan is nice and well located hotel. The only problem which we have observed is linked to the cleaning or absence of cleaning Dirty SPa or toilets it is not somthing that we can accept in 5 stars hotel...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for your review and for taking the time to write it. So pleased to read that you found the Pullman Mazagan "Nice" and well located. Thank you! I am, however, sorry that you felt that our standard Spa Cleanniness were disappointing. this is uncommun for us to hear. as we always strive to offer the est conditions for all our guests. Having that said, I am disappointed that your experience did not meet your expectations and would be delighted to personally assist you with any upcoming reservations here at Pullman Mazagan Royal Golf & Spa. Please Feel Welcome to contact me directly on H2960-qm@accor.com. Best Regards Jalil CHEBIHI General Manager

AccorHotels certified review
Anonymous Business - 05/02/2017

The room has an excellent wifi access but the coffee at the breakfast was undrinkable. I have never received the card AccorHotels member subscribe at the reception with the booking

AccorHotels certified review
Anonymous Families - 05/10/2016

The service was not appropriate withe price we paid

AccorHotels certified review
Anonymous Business - 01/10/2016

I had a nice stay; room was clean and I found fresh fruit and water in it- points that needs to improve: - there was no bathrobe 8I had to ask for it) and just one bath towel: since I like to swimm early in the morning I had to use the same towel for the swimming pool and for the shower - breakfast needs to improve: there were no 'harcha' and no 'French crepes'; - indoor swimming pool should open earlier in the morning to give availability to early swimmer that are traveling for business

AccorHotels certified review
Anonymous Business - 28/09/2016

This hotel is below the Pullman 5* standards claimed. Here are the key problems: Not only the hotel was old and outdated, it was also dirty and infested with ants. Specific examples are: Mold growing in the bathroom ... Room 118 Dirty bathroom and shower area. Old fixtures that are in good working condition. In the middle of the night, I woke up with ants crawling all over my body. For breakfast, the cheese was kept in a warm setting showing signs of sweat from high temperatures. The Melón plate was warm and fruit flies were around the plate. The coffee was not served or presented by the staff so I had to guess that I needed to go pick up my own coffee pot. I ordered an omelet from a staff member who was constantly on her phone and ignoring me and another client. As you can see these are major problems that are actually a hygiene issue. What was nice, the pool area was fairly descent. Btw, I have pictures to prove several of my descriptions above.

AccorHotels certified review
Anonymous Couples - 25/09/2016

Reposante cool gastronomique

AccorHotels certified review
Anonymous Couples - 25/07/2016

We enjoyed our stay, the people were very kind and the hotel was nice.

AccorHotels certified review
Anonymous Business - 17/06/2016

Good thanks - especially enjoyed the nespresso coffee machine in room. But would have liked it more if Soya milk had been available at breakfast

AccorHotels certified review
Anonymous Business - 03/05/2016

Good, All staff were very friendly.

AccorHotels certified review
Anonymous Business - 01/05/2016

thanks for your nice hospitality during my stay at Pullman Mazagan and you perfect assistance. It is always a pleasure for me to stay in your hotel.

AccorHotels certified review
Anonymous Couples - 18/04/2016

Plutôt correct

AccorHotels certified review
Anonymous Business - 01/03/2016

Good accommodations, friendly people.

AccorHotels certified review
Anonymous Couples - 24/02/2016

Staff were helpful and friendly, our suite was as large and had a great view, however the floor was dirty and the room décor was a bit tired. We eat dinner in both the Moroccan and regular restaurants, but found the food a little bland in both. However, the most disappointing aspect was the gym and spa, with peeling paint in pool and a lack of towels in the sauna area. However, the golf course was excellent, and the service and food in the clubhouse was very good. Overall a little disappointing for a 4-star resort.

AccorHotels certified review
Anonymous Business - 21/01/2016

Stay for business purposes. OK

AccorHotels certified review
Anonymous Families - 16/12/2015

Very good overall! Friendly staff and excellent service. Pretty architecture and newly renovated. Intimate, not too big. Big nice rooms, Nice pool area and great golf course.

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