Hotel - Hôtel Le Royal Lyon - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hôtel Le Royal Lyon - MGallery by Sofitel

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4.0/5 1,437 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 16  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24h
    • Opening hours : Week-end 24h/24h

Business services

  • 3 meeting room(s)
See all services

The Institut restaurant is open Tuesday through Saturday inclusive from midday to 1pm and 7:30pm to 9pm. Reservation recommended.

Hotel location

Our rooms

Feel at home here, in a place for travelers looking to experience the French art de vivre, discreet elegance and naturally generous service.72 rooms, including 10 suites, combining tradition and modernity, where Pierre Frey Toile de Jouy wallpaper and signature Ralph Lauren fabrics welcome you.

  • 72 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,612 reviews

Our guest reviews for Hôtel Le Royal Lyon - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,437 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Julie W. Couples - 15/04/2018
« Excellent service, comfortable beds and wonderful breakfasts. »

I appreciated the service provided by your staff. The room was comfortable and roomy with excellent WiFi great bathroom and a comfortable bed.

AccorHotels certified review
Kay F. Couples - 09/04/2018
« Very nice stay in a lovely hotel »

Excellent service, by very helpful and service mindrd staff. Especially the small details such as the good night card with the weather forecast fir the next day.

AccorHotels certified review
Roma Business - 08/04/2018
« Comfortable hotel in central location »

We enjoyed our stay but the electricity in our room stopped working in the morning.

AccorHotels certified review
Jaime F. E. Solo - 08/04/2018
« Rested and well look after;)) »

Wonderful The staff is friendly and helpful.

AccorHotels certified review
K V. A. Families - 06/04/2018
« Wonderful hotel in the centre of Lyon ... »

It was the third time in the last 10 months that I stayed at Le Royal in Lyon and I would stay there again. The location is excellent, right on La Place Bellecour with stunning views on La Basilica and Place Bellecour. The service is excellent and we were very warmly welcomed as always. The hotel is beautifully furnished and we loved the decor in the rooms and everywhere else. Breakfast is wonderful, a very good selection of fruit, bread, eggs, cereal, cakes, juices and hot drinks with very attentive service and the breakfast room is so beautiful and cozy. The main restaurant is very comfortable and elegant. The food is excellent. Cleanliness of the hotel is outstanding. I can highly recommend this hotel ....

AccorHotels certified review
Manate R. Families - 03/04/2018
« Was having a great time staying at this hotel. »

Great location. Small but great hotel. Breakfast was one of the best I even had in hotels. Small selections but top quality!! Services were professional although there are rooms for improvement regarding getting taxis to pick us up when we were on the hill. Need to improve on the ventilation in the suite's toilet. But overall will definitely come back to this hotel for our next Lyon's trip.

AccorHotels certified review
M B. Business - 02/04/2018
« This is a very nice hotel with helpful attentive staff very conveniently located near a subway station and main city square in Lyon. »

The hotel is well-maintained, has helpful friendly staff, the guest rooms are clean and up to date and the the breakfast service excellent. The hotel is conveniently located across the street from a main city square and subway station.

AccorHotels certified review
Nuran V. Friends - 01/04/2018
« Very enjoyable stay in the hearth of the City with excelllent service and food. »

The hotel location is perfect. Junior suit was very comfortable for two people. Hotel services were very fast and customer oriented. Breakfast and restaurant led by the famous chef Paul Bocuse was extraordinary. Reception and concierge responsibles were extremely helpful in every case. Special thanks to Gregory for his excellent support during our stay.

AccorHotels certified review
H. Couples - 29/03/2018
« Excellent staff but one or two issues with the room - compared to our stay in 2014 when he had a beautiful room. »

There was an unpleasant smell in the room and we wondered if an animal had been staying in it. We were offered a wonderful alternative but it was on the 5th floor which is a little high for us and therefore we declined this. The smell seemed to diminish a bit and then we discovered the source - the leather bedhead ! The room (304) seemed smaller than expected for a Superior room. We had returned as our stay in 2014 was so enjoyable but this episode was unfortunate. Another issue was with the booking. As an Accor Club member I tried to book online but it was difficult and I ended up telephoning. Sadly this involved a bigger price - it showed £703.92 online but the actual cost turned out to be £735.79. However, as I have written already, the staff were excellent especially the Concierge and the breakfasts most enjoyable. We dined at L'Institut on the last evening and thoroughly enjoyed revisiting that experience.

AccorHotels certified review
Tomas Business - 27/03/2018

Satisfied as always, but... it's only a minor thing, but having a Silver/Gold Le Club, usually you get a welcome drink voucher at check-in. This was not the case... (repeatedly).

AccorHotels certified review
Lee Couples - 26/03/2018
« Fabulous stay »

Quality hotel with fine furnishings and comfort. Wonderful breakfast and staff extremely friendly and helpful. Location was super and would certainly return for a stay in Lyon

AccorHotels certified review
Helen Couples - 23/03/2018
« room small, view poor, some things broken »

The view from the only window opened to a dim inner courtyard. Not what one would expect from a nice hotel. We were told that we'd have to pay more than 100 Euros to upgrade. No room in a fine hotel should have such a view. Fridge was broken. The guy who came to look at it told me that it couldn't be fixed or changed and suggested we put any refrigerated items in the fridge in the bar/restaurant. Not a very agreeable solution. Shower/tub filler very stiff- I almost had to call the front desk to complain when my husband managed to pull the peg so that I could take a shower. Staff very nice and helpful. Location is good but we won't be back.

AccorHotels certified review
Anonymous Solo - 23/03/2018
« Indifference »

When I arrived the first thing the concierge said was that she wasn’t sure if she had any rooms available - even though I was pre paid.

AccorHotels certified review
Justin C. Couples - 19/03/2018
« Very clean comfortable room »

Very comfortable

AccorHotels certified review
Mrswas Couples - 18/03/2018
« What a great little place! »

Lovely room, great breakfast and welcoming staff

AccorHotels certified review
John W. Couples - 17/03/2018
« Room fine. Breakfast great as usual, concierge helpful. Front of house poor »

We have stayed at the Royal a dozen times in the last 7 or 8 years. When we check in nobody seems to know that we are regular visitors. When the front of house people started to tell us where things were we said we were regular visitors but there is no 'Nice to welcome you again' or anything. Let alone saying 'Lets see if we can gey you a good room. Also one gripe. Our room had a bath but no shower which is no problem for us but the huge bath has the bottles of toileteries screwed fast to the wall and can only be reached by half scrambling out of the bath each time. Does anyone test these rooms?

AccorHotels certified review
Liana Business - 17/03/2018
« Outstanding »

Very nice staff, attention to details. Good breakfast

AccorHotels certified review
Arnold H. Solo - 14/03/2018
« mr H. »

The beds in the world I will come back , I have one questions about my bill i would like a specification for the 466,47 euro ?? i stayed an additional night i do not see specifications , parking , minibar , my dog ?????

AccorHotels certified review
Anne Families - 13/03/2018
« Good location. Hopeless shower. Expensive breakfast »

I arrived in Lyon after 24 hours traveling so I was tired. The bedroom was lovely and comfortable but when I went to have a shower there was nothing to stop the water from making the whole bathroom wet. I am a Coeliac and there is plenty of gluten free food available in Lyon but the offering available for breakfast in the hotel was poor.

AccorHotels certified review
Albert Solo - 11/03/2018
« Good location, disappointing room »

The room I stayed in was disappointing - the TV did not work well and was on an ugly and scratched stand, a lot of the furniture looked old and in need of replacement. The bathroom was also rather tired looking, also the plug was broken in the sink. The toiletries were large pump bottles attached to the wall - I was extremely surprised that a 5 star hotel would not provide single use shower gel and shampoo. Overall, it was clear that the single rooms were not included in the recent refurbishment of the hotel. The location and breakfast were both good. The service I received was OK, my surname was misspelled on the key card which was also quite disappointing.

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