Hotel - Hôtel Le Royal Lyon - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hôtel Le Royal Lyon - MGallery by Sofitel

4.0/5 1,503 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking
    • Public indoor parking
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PM
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24h
    • Opening hours : Week-end 24h/24h

Business services

  • 3 meeting room(s)
See all services

The Institut restaurant is open Tuesday through Saturday inclusive from midday to 1pm and 7:30pm to 9pm. Reservation recommended. Closed from May 6 to 14, 2018 inclusive.

Hotel location

Our rooms

Feel at home here, in a place for travelers looking to experience the French art de vivre, discreet elegance and naturally generous service.72 rooms, including 10 suites, combining tradition and modernity, where Pierre Frey Toile de Jouy wallpaper and signature Ralph Lauren fabrics welcome you.

  • 72 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating 2,910 reviews

Our guest reviews for Hôtel Le Royal Lyon - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 1,503 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Joan B. Couples - 12/08/2018 AccorHotels certified review
« Relaxed luxury & great staff.wonderful location »

Excellent from the second we stepped in the foyer.Rooms are beautiful & hotel decor is divine.Staff are really helpful and friendly. Car was parked for us so stress free all around.

Richard L. Solo - 11/08/2018 AccorHotels certified review
« A relaxing and comfortable stay in elegant surroundings in a good location, with good service from attentive staff. »

I enjoyed my (second) stay at Le Royal. The hotel was comfortable and stylish, all of the staff I met were attentive, helpful, and courteous, and the overall standard of service was very good. The Breakfast was of a high standard, though not as extensive as some I have experienced elsewhere! Two small irritations (apologies for not reporting at check-out) were poor operation of the drain plugs in both bath and basin, and the erratic performance from the air-conditioning - but neither of these were bad enough to complain about during my stay! One suggestion for improvement in the room I was in (115) would be to have a "soft" chair to relax in.

Anonymous Families - 02/08/2018 AccorHotels certified review
« Lovely and convenient »

Very good indeed

Anon Couples - 29/07/2018 AccorHotels certified review
« Filthy »

Disgusting dirty bathroom. Dusty bedroom. Filthy skirtings. Bed bugs.

Jennifer Couples - 29/07/2018 AccorHotels certified review
« A comfortable and convenient hotel in Lyon »

We stayed for two nights. The room was spacious. The bed was comfortable. We appreciated being able to make a cup of tea or coffee in our room. The hotel was well located to see the sights. The shower was inclined to leak water onto the bathroom floor.

Guillaume G. Couples - 27/07/2018 AccorHotels certified review
« What I wanted »

Loved the atmosphere and the service and the location

Anders T. Couples - 25/07/2018 AccorHotels certified review
« Easy stay, friendly service »

Easy to check in and out. Smiling attending staff. In particular the guy who park our car at arrival, seems super service minded, as service first, questions there after. Clean room, a little noisy air-a/c-system, but otherwise hard to set a finger on anything...

Hélène Couples - 25/07/2018 AccorHotels certified review
« Beautiful spacious room with separate tub and shower, wonderful location, very helpful staff. »

All went well except that some of the plumbing fixtures were not in top order, and right before our departure, the water was shut off for the entire hotel due to some problem having to be resolved with flushing bleach through the system. Also, would have wanted better overhead lighting in room. But overall stay was wonderful!

Frank D. Couples - 25/07/2018 AccorHotels certified review
« Very pleasant comfortable hotel »

Enjoyable, only there one night & the service was excellent

James C. Couples - 25/07/2018 AccorHotels certified review
« Disappointed from the stay »

The decor in the hotel is very nice. However the room we had seemed dirty especially the toilet which had a urine smell. The room also had a strange smell somehow stale. The fittings in the bathroom seemed worn and should be refurbished, the shower curtain was a cheap plastic sheet. The furniture in the room was also very work and chipped. Staff were in general friendly, however the greeting at arrival left a little to be desired. The cocktails at the bar were though exceptional and the cocktail waiter on the Saturday night was superb!

Dr. A. B. Solo - 24/07/2018 AccorHotels certified review
« It was cordial, quayet nice room and elegant bed . »

It was great and concierge recommendation of le sud restaurant was to my liking .

Ejvl Couples - 23/07/2018 AccorHotels certified review
« A relaxing short stay »

During our short stay the staff were all extremely friendly and welcoming. We booked parking and it was very easy to drop off and collect our car in front of the hotel, at a very reasonable price. The cloud like bed, blackout curtains and excellent rain shower made for a relaxing and restorative night. Very well placed for opera, shops and restaurants.

Elizabeth K. Solo - 23/07/2018 AccorHotels certified review
« Very satisfied »

Very comfortable room, helpful team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Elizabeth K., We very much appreciate your comments regarding your stay from 20 to 21 of july 2018 at our Hôtel Le Royal Lyon - MGallery by Sofitel. It is always a pleasure to receive so positive feedback about " the very comfortable room and the helpful team. We'll share your comments with our staff.We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Isabelle Didier Operations Manager

Yair S. Couples - 22/07/2018 AccorHotels certified review
« nice »

It was pleasant but small room & the bath shower was unpleasant.

Paul K. Couples - 21/07/2018 AccorHotels certified review
« Enjoyable but a few negatives »

This is the second time we’ve stayed here and it is a well positioned and pleasant hotel with attentive staff. A big issue, given the price and status of this hotel, is that it does not have a standard, seven day a week restaurant. Yes it does have the Bocuse training restaurant on site but this is not open every day and unless bookings a made in advance it is not always easy to get in. The lack of a normal restaurant is annoying, particularly when during the World Cup finals we were uncomfortable having to venture out amongst the massive and disruptive crowds to seek alternative arrangement. We attempted to use the in room meal facility and this proved to be disappointing. One of the meals was presented to us frozen solid, the bottle of wine was delivered as one glass and then we bender up paying for a bottle of wine plus the one glass delivered, this was excessive to our needs and was expensive. The room facilities are very good but compared to the beds supplied at other ACCOR equivalent standard hotels the beds were only doubles rather than queen size. We stayed in the Jubior suites. We had booked the training restaurant months before our arrival for the one night it was available during our 3 night stay. We had been to the restaurant before but on this occasion we were a little disappointed with the food, especially at the price. I guess we wouldnt choose to stay at the hotel in the future and probably not return to the restaurant.

Anonymous Couples - 21/07/2018 AccorHotels certified review
« Amazing »

The hotel was beautiful our room exceeded my expectations and all of the staff was extremely helpful and very nice.

Nat L. Couples - 21/07/2018 AccorHotels certified review
« Highly recommended »

A very well situated hotel in the heart of Lyon. We received first class service from all of the staff and our room was very comfortable. We ate at the restaurant on each of the three nights of our stay and thought that the menu had a range of choices covering pretty much all tastes. The food was excellent. We will return to this hotel when we next visit Lyon.

Judi P. Families - 20/07/2018 AccorHotels certified review

Wonderful hotel Decor exceptional, staff very friendly and respectful

Kathryn M. Families - 19/07/2018 AccorHotels certified review
« Excellent Visit »

I had a wonderful stay for 3 nights while I was visiting my daughter who was studying in Lyon. The hotel is located on the Place de Bellecourt and is within walking distance of several Lyon locations including Vieux Lyon. The staff was extremely friendly and the rooms were very comfortable and air-conditioned. Despite the central location, the hotel was quiet. I also had a positive experience with breakfast and room service. I would highly recommend this hotel.

Anonymous Families - 19/07/2018 AccorHotels certified review
« Great Hotel - Great Location -Great Staff »

We came to Lyon to enjoy the sites and the food. We were pleased with the room and especially pleased with the staff, Habib in particular.

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