Hotel - Hotel Le Royal Lyon - MGallery by Sofitel
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Mgallery by Sofitel Hotel

Hotel Le Royal Lyon - MGallery by Sofitel

20 Place Bellecour 
69002  LYON
FRANCE

1,317 reviews
TripAdvisor Rating Based on 1,317 reviews
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Check-in from 14h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 16  EUR
  • Babysitting on request  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Valet parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 16  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24h
    • Opening hours : Week-end 24h/24h

Business services

  • 4 meeting room(s)
  • Copy/print service available
See all services

"L'Institut" restaurant will be closed on July 14 and 15, 2017, from August 4 to September 4, 2017 inclusive, from December 17, 2017 to January 8, 2018 and from May 7 to 13, 2018.

Hotel location

Our rooms

Feel at home here, in a place for travelers looking to experience the French art de vivre, discreet elegance and naturally generous service.72 rooms, including 10 suites, combining tradition and modernity, where Pierre Frey Toile de Jouy wallpaper and signature Ralph Lauren fabrics welcome you.

  • 72 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Crib on request
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Bouquet TV Canal+ and Canalsat
    • Telephone
    • Iron in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 1,988 reviews

Our guest reviews for Hotel Le Royal Lyon - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,317 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Anonymous Business - 17/09/2017
« Very nice »

Great rooms, great feeling, great restaurant... can hardly be more positive! :-)

AccorHotels certified review
Judy Couples - 16/09/2017
« EXCELLENT HOTEL »

The hotel is lovely. The room was spacious and clean. The large flat-screen tv and airconditioning worked well. The staff are very professional but friendly and extremely happy to assist. The location, right on the corner of Place Bellecour, makes it central to all sights and the metro is right across the street. Other than the fact that the hot water broke on our last afternoon and not available until the next morning, our stay was excellent.

AccorHotels certified review
Anonymous Couples - 16/09/2017
« The hotel was clean and beautiful, the location was perfect, the staff was friendly and professional. »

wonderful experience

AccorHotels certified review
Anonymous Couples - 15/09/2017
« Great hotel, excellent location »

Very nice old-fashioned hotel (in the good sense), Easy walk to the old city and many restaurants.

AccorHotels certified review
Sandra Solo - 15/09/2017
« Lovely stay! »

Very quaint and charming hotel with great service, lovely breakfast, fantastic location.

AccorHotels certified review
Danielle Business - 11/09/2017
« Very quiet hotel in the heart of Lyon »

The room was nicely furnished and it was by far the quietest room I have ever stayed in. I did not hear any noise from the hallways or outside. The bed was extremely comfortable. The breakfast was delicious and the staff in the reception area and the dining room were friendly and accomodating. The location of the hotel was superb. The only negative comment I have is that I wish there were more outlets for electronic devices. USB plugs would be a nice addition!

AccorHotels certified review
Anonymous Couples - 09/09/2017
« A classic hotel with exceptional culinary experience - depending on the time of year »

Our room was spacious with classic decor. Concierge and front desk staff provided good service. My wife and I were not attentive to the schedule of the cooking school when we made our reservation and therefore disappointed to learn that there was no restaurant dinner service available during our stay because students were on summer break.

AccorHotels certified review
Ray Y. Couples - 07/09/2017
« Everything we needed in a great location »

We spent 3 nights in a junior suite overlooking Place Bellecour. It was not overly large, but had 2 bathrooms with very nice toiletries. It was very comfortable , staff were very helpful and friendly. Our stay included breakfast, which was very enjoyable and delicious . The decor of this hotel makes you feel like you are staying in a French Chateau. We were very impressed.

AccorHotels certified review
Linda M. Couples - 07/09/2017
« A wonderful stay »

The hotel staff was extremely helpful.

AccorHotels certified review
Willem Couples - 01/09/2017
« Great stay in a very nice city Centre hotel »

Great location, very nice staff, beautiful building, superb breakfast The only minus was the shower kind of cold water and another standard

AccorHotels certified review
Richard Couples - 31/08/2017
« L’excellent hôtel and service »

Excellent hotel. Service very good. Breakfast and service excellent. Location very good.

AccorHotels certified review
Anna G. Families - 29/08/2017
« Pure housekeeping, dirty room, bugs »

Pure houskeeping with dirty rooms and lots of bugs. Called to report ants, woke up with bug bites all over legs and arms. Disappointed - for the price and rank of the hotel it is not acceptable. Disappointed

AccorHotels certified review
Michael A. J. L. Couples - 27/08/2017
« Very well positioned and staffed hotel »

Room was more than expected, breakfast was excellent but most important was the help of the front desk and concierge, .particularly when our car developed a fault. Their efforts to help us were great and our problem was solved.

AccorHotels certified review
Anonymous Families - 19/08/2017
« Wonderful hotel and staff. We've been staying there for 10 years now. »

Superb

AccorHotels certified review
Unsatisfied C. Couples - 08/08/2017
« Not a four or five star hotel »

When we arrived n July 14, 2017 Friday we checked in and a young woman took care of us.After we arrived in the room we noticed it was a room for accesible(handicapped).The shower was set up to take a wheelchair.When the shower was used the water flooded the bathroom floor.The bathroom vanity counter was too low if you were standing.I went down to speak with the woman at the front desk to obtain a different room.Her attitude was very rude.She said there would be nothing available until Sunday July 16.My friend who is a native of France spoke with her and agreed that she was not very polite and could not believe no rooms were available.I went down Saturday and a man was working the front desk.He was able to give us a new room Saturday afternoon.This room had a problem with the air conditioner.The temperature stayed between 15.5-16C.(60 degreesF).After numerous attempts to have someone fix the problem we gave up.We turned the air conditioner off and opened the window.The only positive to this hotel was the concierge.They assisted us in getting transportation to the airport and arranged airport transportation for us in Paris.Customer Service at this hotel needs to be improved.

AccorHotels certified review
Peter W. Couples - 08/08/2017
« Good »

Air conditioning was poor at times. Hallways and public areas should have air conditioners. Also staff needs to improve on their giving directions. Several directions given to us wervwrong and wasted a lot of time.i didn't like the bath tub and shower.

AccorHotels certified review
Patrick Couples - 03/08/2017
« Very good but with two exceptions »

Arrived arrived after 2pm, but room wasn't ready and couldn't check in until after 4pm Secondly, booked thru booking.com and didn't know breakfast was included, only finding out at check out - obviously too late

AccorHotels certified review
Peter Couples - 30/07/2017
« A brief stay in Lyon. »

We were very comfortable in our room. It is very well placed for walking to explore Lyon and its sites.

AccorHotels certified review
Michael A. Families - 30/07/2017
« Exquisite »

Staff professional Room was beautiful, clean and well furnished

AccorHotels certified review
Anonymous Business - 28/07/2017

Shameful. This is a fine example of how not to treat (good) customers. Apart from the person at the front desk on the night of arrival the rest was just not worth the MGALLERY Brand. Or... it is a memorable stay - the worst ever at an MGALLERY property.

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