Hotel - Hôtel Le Royal Lyon - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hôtel Le Royal Lyon - MGallery by Sofitel

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4.0/5 1,455 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel has a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • High-speed Internet (Paying)
    • WIFI in the communal areas
    • WiFi in your room
  • Parking
    • Private indoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
    • Valet parking
    • Well-lit parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
    • Accessible bathroom
  • Pet allowed 16  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Automatic air control
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Dry cleaning / Ironing
  • Porter
  • Concierge

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 24h/24h
    • Opening hours : Week-end 24h/24h

Business services

  • 3 meeting room(s)
See all services

The Institut restaurant is open Tuesday through Saturday inclusive from midday to 1pm and 7:30pm to 9pm. Reservation recommended.

Hotel location

Our rooms

Feel at home here, in a place for travelers looking to experience the French art de vivre, discreet elegance and naturally generous service.72 rooms, including 10 suites, combining tradition and modernity, where Pierre Frey Toile de Jouy wallpaper and signature Ralph Lauren fabrics welcome you.

  • 72 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • 220/240 V AC
    • Turn down service
    • Air conditioning
    • Emergency exit map
    • Automatic air control
    • Safe deposit box in room
    • Free in-room mineral water
    • Radio in room
    • Crib on request
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Direct dial telephone
    • TV Bouquet beIN Sports
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Automatic temperature control
    • Bouquet TV Canal+ and Canalsat
    • Iron in room
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Shower
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Make-up/magnifying mirror
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Security peephole
    • Smoke alarm in room
    • Emergency info in rooms
    • Alarm clock
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants
See all our restaurants and bars

Your meetings and events

4.4/5 AccorHotels Rating Based on 2,691 reviews

Our guest reviews for Hôtel Le Royal Lyon - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.0/5 TripAdvisor Rating Based on 1,455 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
TripAdvisor review
Couples - 23/05/2018
« Unsatisfactory room »

Booked a suite in this 5 star hotel and were not impressed with the condition of the room. Carpet was torn, black out blinds hanging off, furniture damaged, cracks in tiles in both bathroom and toilet, shower made loud noise and intermittent hot water. Mini bar with only 2 choices of soft drinks and no alcohol. Returned at 4.00pm after day out and room not touched. Hotel only supplied paper cups in the room, not what you would expect in a suite in a 5 star hotel.

AccorHotels certified review
Anastasia Couples - 14/05/2018
« Nice hotel in great location »

Upon arrive we were given room 116 which is wall facing. Felt like a storage room rather than in a 5 star hotel. Next night an upgrade room was available, 407, which was extremely nice and up to the standard expected. Hairdryers need to be changed. In 407 it wasn't possible to use it in the bathroom. And there were no mirrors in the living room. Staff was very professional and helpful, really friendly.

AccorHotels certified review
James T. Couples - 11/05/2018
« Exceptional »

It is a beautifully furnished small intimate hotel with very helpful staff members!

AccorHotels certified review
Bari S. Couples - 10/05/2018
« Absolutely beautiful hotel »

We loved the hotel, beautiful decor, great location, wonderful breakfast, very friendly staff. There were just a few "hiccups" which hopefully I can describe in the next page or two of your survey.

AccorHotels certified review
Anonymous Families - 09/05/2018

The staff was very helpful and friendly. The comierge even gave our baby daughter a stuffed bear as we were leaving. She instantly cuddled with it in the car and fell asleep! Would definitely stay again.

AccorHotels certified review
Philip W. Couples - 08/05/2018
« Very well recieved very well looked after. »

Reception and concierge welcomed us and catered for our needs very well. The room was big enough and the bed was extremely comfortable. Breakfast was excellent. The hotel location was perfect for us. Would recommend this hotel without question. Only gripe would be, no room service and paper cups instead of china cups in the rooms.

AccorHotels certified review
Anonymous Business - 06/05/2018

My experience was fine. The concierge was helpful and the breakfast was wonderful--as was the location in Bellcour Square.

AccorHotels certified review
Diane M. Couples - 05/05/2018
« Wonderful experience »

A warm welcome and upgraded to a suite - what could be better. The staff were helpful & knowledgeable. The hotel is beautifully appointed and well kept. Breakfast is excellent. The location is ideal. We have stayed several times at the Le Royal and each time renews our desire to return. My only criticism is the hair dryer - it's very heavy and only one heat setting.

AccorHotels certified review
Anonymous Couples - 03/05/2018
« Great location and good staff. »

Excellent location. Very helpful staff.

AccorHotels certified review
Catherine Couples - 02/05/2018
« Elegant and very comfortable hotel in a great position »

We had a beautiful room facing south so had a lovely, sunny aspect. The room was so quiet and the staff were all very helpful.

AccorHotels certified review
Anonymous Couples - 29/04/2018
« Wonderful stay in Lyon. »

More than perfect and really delivered a nice 5 star quality in a great and cozy ambiance.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin De Been, We very much appreciate your comments regarding your stay at the Hôtel Le Royal Lyon - MGallery by Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

AccorHotels certified review
Brian W. Couples - 23/04/2018
« We love staying at this hotel. »

We have stayed several times and will be returning. The staff were very friendly and helpful from the moment we arrived. The rooms are comfortable and of a high standard. The beds are excellent.the hotel is very conveniently situated.

AccorHotels certified review
Edward Couples - 23/04/2018
« Excellent »

We loved the hotel. Classy, elegant and comfortable. A great location with a fabulous service staff.

AccorHotels certified review
Sue K. Couples - 23/04/2018
« Beautiful hotel and excellent location for exploring Lyon. »

The hotel was beautiful. Check-in was efficient and room was beautiful. Our only complaint, and it is a small one, is that unfortunately we broke a glass that went all over the carpet. We picked up the large pieces and reported to reception that small pieces of glass were still on the carpet. On arriving back later to our room, the broken glass that we had picked up had gone, but the carpet had not been vacuumed and so the small pieces of glass still lay on the carpet.

AccorHotels certified review
Alan L. Couples - 23/04/2018
« great staff »

lovely old hotel with great staff

AccorHotels certified review
Margsrita E. Couples - 21/04/2018
« disgusting stink in the room! »

stay at the hotel was the worst for my 19 travels in 5 stars! 1. I paid for one of the most expensive rooms in your hotel. the terrible stench was in the room! day and night I had to open the windows to at least slightly reduce this terrible smell! As if with us lived a few old men who never washed! That's just terrible! it's just disgusting! 2. broken furniture, pieces of mud in the couch, dirty walls, cracks in the tile! Do you think you can call yourself a 5 star? Even at the reception you have a huge piece of wallpaper! A shame! 3. I had 2 reservations. from 11 to 14 and from 14 to 15. On April 14 the key did not work, I turned to the reception. the man was not friendly, asked my name and literally threw a new key on the rack !! Has thrown! He did not apologize, he did not give an explanation, nothing! Shame on you! 4. a week before I arrived at the hotel, I wrote a letter asking about an additional paid service. I needed champagne or wine in my room to come, because it was an anniversary for us with my husband. Today is April 21, but nobody answered my letter! A shame! Shame! Shame!

AccorHotels certified review
Julie W. Couples - 15/04/2018
« Excellent service, comfortable beds and wonderful breakfasts. »

I appreciated the service provided by your staff. The room was comfortable and roomy with excellent WiFi great bathroom and a comfortable bed.

AccorHotels certified review
Kay F. Couples - 09/04/2018
« Very nice stay in a lovely hotel »

Excellent service, by very helpful and service mindrd staff. Especially the small details such as the good night card with the weather forecast fir the next day.

AccorHotels certified review
Roma Business - 08/04/2018
« Comfortable hotel in central location »

We enjoyed our stay but the electricity in our room stopped working in the morning.

AccorHotels certified review
Jaime F. E. Solo - 08/04/2018
« Rested and well look after;)) »

Wonderful The staff is friendly and helpful.

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