Mercure Lyon Centre Plaza République Hotel 4 stars

TripAdvisor rating 3.5/5 494 reviews
Mercure Lyon Centre Plaza République Hotel
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Hotel extras

  • "République" public car park 164 yards (150 m) away. Charges apply

  • In the heart of Lyon's Presqu'île district

  • Free WIFI.

  • Cité Internationale, Eurexpo and Musée des Confluences are all easy to reach from the hotel.

  • Family Rooms and connecting rooms.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking (Nearby)
  • Accessibility for people with reduced mobility
  • Pets allowed 8.00 EUR
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request (Nearby)
  • Boat excursions (Nearby)
  • Other sports activities

Hotel location

Mercure Lyon Centre Plaza République Hotel

5 rue Stella
69002
lyon
france

Tel: +33478375050

Fax: (+33)4/78423334

Contact email

Check-in from 15h00

Check out up to 12h00

  • BUS STATION BELLECOUR :   C5-C9-C10-C12 BELLECOUR

  • BUS STATION BELLECOUR2 :   C20-14-15-27-35 BELLECOUR

  • BUS STATION BELLECOUR3 :   40-88- S1 BELLECOUR

  • BUS STATION CORDELIERS :   9-27-171-C3-C5 CORDELIERS

  • BUS STATION CORDELIERS1 :   C13-C14-C23 CORDELIERS

  • BUS STATION PONT WILSON RD :   27-171-C5-C9-C23 PONT WILSON RD

  • METRO LIGNE A - CORDELIERS 100 M :   A CORDELIERS

  • METRO LIGNE D -BELLECOUR 150 M :   D BELLECOUR

  • By plane

    LYON SAINT EXUPERY At 25km / 15.54 miles

  • By train

    LYON PART-DIEU At 3km / 1.86 miles

GPS :45.760652, 4.836806

Currently, close to our hotel

Tour of the Musée de l'Imprimerie in Lyon

From 01/01/2010 to 31/12/2019

At 426 m

Le Café des Fédérations, tasting

From 01/01/2019 to 31/12/2019

At 739 m

Museum of Fine Arts in Lyon, visit

From 01/01/2010 to 31/12/2019

At 765 m

Collections of the Museum of Textiles in Lyon, visit

From 01/01/2010 to 31/12/2019

At 936 m

The Fourvière Basilica, Lyon, unusual tour of the roof

From 01/06/2019 to 30/11/2019

At 1.2 km

Tour of the Musée Gallo-Romain de Fourvière in Lyon

From 01/01/2010 to 31/12/2019

At 1.3 km

Parc de la Tête d'Or in Lyon, walk

From 01/01/2019 to 31/12/2019

At 2.9 km

Tour of the Musée d'Art Contemporain in Lyon

From 30/09/2019 to 31/12/2019

At 2.9 km

Himalayan festivals, the last Kalasha, exhibition

From 23/10/2018 to 01/12/2019

At 3.3 km

Auto Rencard, exhibition of old and exceptional vehicles

From 01/01/2019 to 31/12/2019

At 8.5 km

Our accommodations

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

Classic Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Views: City side, Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 20
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 1 double bed and 1 Meridienne 1 person

  • Max. number of persons: ‌3
  • Area: From 19
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room - 2 single beds

  • Max. number of persons: ‌2
  • Area: From 17
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Privilege Family Room with 1 king-size bed and sofa bed

  • Max. number of persons: ‌4
  • Area: From 28
  • Views: Courtyard side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Classic Room with 1 single bed

  • Max. number of persons: ‌1
  • Area: From 13
  • Views: Courtyard side *

* Subject to availability

  • Wireless internet in your room
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

Carrousel Bar by "M"

Photo non contractuelle / Strictly non binding

The Carrousel Bar by "M" welcomes groups of family, friends or colleagues in contemporary setting. We also offer a selection of snacks at the bar.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.2/5

3,670 reviews

tripadvisor tripadvisor

TripAdvisor Rating 3.5/5

494 reviews

Gentle, efficient team

Customer review rating 4.2/5

Sergio Business - 19/06/2019 AccorHotels certified review

Everything was fine and i received a free room upgrade

Fantastic service

Customer review rating 4.2/5

Christian L. Business - 07/06/2019 AccorHotels certified review

Above and beyond the call of duty. This was my first business trip to France, and my first stay with any of your properties. From the moment I walked in to the moment I checked out everything was 100% spot on. There was even a mistake on our end with the room booking, and it was solved for me immediately.

Dear M L., First, we would like to thank you for taking the time to give us a feedback. It is an honor for us to read that our services, the quality of our amenities and accommodations were beyond your expectations. All of our teams are indeed working every day to provide a top-notch service and will be very pleased to read your compliments. I can assure you I will share your review with them! We look forward to renew this experience with you. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Excellent

Customer review rating 4.2/5

Pierre G. Business - 30/05/2019 AccorHotels certified review

Highly professional staff always available and responsive. At the reception, Pauline is very professional: fast, clear and customer oriented. The only remark is related to the breakfast room: the breakfast is very good. However, the room it is too small when all tables are used. Indeed, it is very difficult to access a table as the space between the chairs and tables is too small.

Dear M G., Thank you for commenting. Pauline has been very touched by your compliments. I am sorry to see you disappointed about the breakfast. We look forward to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Expensive hotel in centre of Lyon

TripAdvisor rating 3.5/5

Seaside821324 Business - 26/05/2019 TripAdvisor review

The absolute value of the hotel is OK, but it's not related to the expensive cost of a single room - up to 250 euro for the most expensive night of a full week stay, despite a booking 2 months in advance. Actually the room was very small , rat

Dear Seaside821324, Thank you for commenting. I am sorry to see you disappointed with your last stay at the Mercure Plaza République. Prices change over the seasons, events and booking periods. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.
Customer review rating 4.2/5

Anonymous Friends - 22/05/2019 AccorHotels certified review

Positive: Good location, friendly staff, clean hotel Negative: lousy shower, we did not get glass refilled after using those that where in the room

Dear Mrs B., Thank you for your comment and the compliments! We are pleased to see you mostly satisfied. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Friendlyhotel

Customer review rating 4.2/5

Werner U. Business - 20/05/2019 AccorHotels certified review

Service minded and friendly staff, good location in central Lyon, walking distance to metro and relaxing atmosphere.The hotel rooms could be better equipped. I was missing drawers in the wardrobe and space for hanging clothes in the wardrobe was not enough for two persons. No hangers for outdoor jackets. Would have been nice with real bed tables with bigger surface and drawer.

Dear M U., Thank you for commenting. I am sorry the room's equipment didn't meet your expectations. I have shared your remarks with the managers to improve the relevant points. We hope to welcome you back soon. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Good buffet breakfast

Customer review rating 4.2/5

Mariano M. Couples - 20/05/2019 AccorHotels certified review

Only stayed overnight.

Dear M M., Thank you for your comments. I am glad to see you enjoyed our breakfast. Hope to welcome you back soon. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Hotel service was good, but the standard rooms are very small for a couple.

Customer review rating 4.2/5

Anonymous Couples - 19/05/2019 AccorHotels certified review

Overall the service was good and the staff helpful. The standard rooms are very small for a couple and with little space for placing your cloths. The bed was also too hard for our comfort.

Dear M J., Thank you for your comment. I am sorry to see our standard room didn't meet your expectations. We hope we'll have a new opportunity to welcome you back. Best regards. Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

good location but disappointing comfort and facilities

Customer review rating 4.2/5

Adrian K. Business - 17/05/2019 AccorHotels certified review

stay was ok, but no restaurant, not good room service choice, no fitness room, room small with poor air conditioning and windows that won't open

Dear M K., Thank you for taking the time to comment. I am sorry that your experience did not meet your expectations. As shown on our website, it's true we don't have any restaurant nor fitness center. Regarding the windows, some of them cna't be open for security and architectural reasons. We hope to have the opportunty to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.
Customer review rating 4.2/5

Anonymous Business - 17/05/2019 AccorHotels certified review

General good

Dear Mrs L., thank you for this feedback. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Always a pleasant place to stay.

Customer review rating 4.2/5

Christa S. Business - 17/05/2019 AccorHotels certified review

Staff was friendly, accomodations are nice, and the location is very convenient. I travel to Lyon for business, and this is my 'go-to' place to stay with its easy access to shops, restaurants and the metro.

Dear Mrs S., Thank you so much for you comment and your loyalty. We are pleased to see you satisfied with the hotel location and services. We look forward to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Bad Mistake

TripAdvisor rating 3.5/5

Harry K Couples - 17/05/2019 TripAdvisor review

When I booked, I thought that I'd booked for myself and my wife with breakfast included, and a bottle of Champaign upon arrival. When I arrived, the desk person told me that the room was booked for 1 person with breakfast and if I wanted breakfast for 2 there would be an additional cost. I declined the offer and went to the room, no Champaign in the room. Having come to attend a conference I was unable to even eat the breakfast over my stay. When I discovered that my return flight to the US was an early departure I asked to cancel my last day and was told that since I had pre-booked, that cancellation was impossible! So I paid for a room I ever used on the last day of my stay, and left it empty as I booked at LYS for my final night. OH! the paid for bottle was available when I asked for it, and even that was a problem as it was Sunday and the clerk had to call for permission to serve it.

Dear Harry K, Thank you for writting about your experience at the Mercure Plaza République. I am sorry to read your disappointment. In fact, you had choosed a prepaid rate that doesn't allow any modification nor reimbursment. Regarding the champaign bottle, we usually serve it on demand to assure its freshness and I am sorry to see it's was not as expected. We hope to have the opportunity to show you the quality of our service during your next trip to Lyon.

Nice clean room, friendly and helpful staff.

Customer review rating 4.2/5

Keith Business - 13/05/2019 AccorHotels certified review

Everyone was friendly and helpful even though I don't speak or understand any French.

Dear M M., Thank you so much for commenting. All the team has been touched by your compliments. We look forward to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

nice experience

Customer review rating 4.2/5

Staf Couples - 07/05/2019 AccorHotels certified review

good start, we had acce the room already during our arrival(noon)

Dear M d., Thank you for commenting! I am pleased to see you satisfied with your last stay with us. We hope to welcome you back soon. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Good location and breakfast, friendly service minded staff

Customer review rating 4.2/5

Anonymous Business - 03/05/2019 AccorHotels certified review

I had a good stay at the hotel. Location is great and the breakfast was very good. Staff very friendly and service minded and prepared to serve English speaking customers. The floor carpet in the hotel rooms is not optimal and the window could not be opened - besides that the rooms were fine and clean.

Dear Hkon G., First of all, we would like to thank you for taking the time to write us and to share with us your feelings about your recent stay with us. The feedback of our guests is very precious for us because they allow us to constantly improve our services. I am terribly sorry to read your review who does not reflect the image we want for our hotel. Be sure that our well-trained cleaning staff is always happy to deliver high-quality service and that your satisfaction is their priority. I can assure you I will make sure their work will be even better the next time you come visit us! Best Regards, Florian, Deputy Manager of Mercure Plaza République

very centrally located in the presqu'ile , but in a quiet street

Customer review rating 4.2/5

Nicolas Solo - 02/05/2019 AccorHotels certified review

very nice staff breakfast room a bit small when the hotel is full

Bonjour M. M., Tout d’abord nous souhaitons vous remercier d’avoir pris le temps de nous transmettre un retour ainsi que de recommander le Mercure Plaza République à nos lecteurs. Il est pour nous un grand plaisir de constater que nos services, la qualité de nos prestations et accommodations aient répondu à vos attentes. Toutes nos équipes travaillent en effet chaque jour au bien-être de nos clients et tous seront très honorés de lire vos compliments. Je ne manquerai pas de faire passer vos remerciements à chacun d’entre eux. Nous n’avons pas réussi, malgré tous nos efforts, à proposer un service aussi qualitatif que d’habitude pour au niveau du service restauration, à cause de l’affluence, et nous nous en excusons. A très bientot sur Lyon. Cordialement, Florian, Adjoint de Direction du Mercure Plaza République

Great service, especially front desk staff during check in.

Customer review rating 4.2/5

Ann S. Friends - 29/04/2019 AccorHotels certified review

Excellent

Dear Ann S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. See you on your next stay. Sincerely, Florian, Deputy Manager Mercure Plaza République
Customer review rating 4.2/5

Anonymous Friends - 29/04/2019 AccorHotels certified review

Great location, good service

Dear Grace L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florian, Deputy Manager of Mercure Plaza Lyon.

Very cloce to city and old town.

Customer review rating 4.2/5

Jan C. Solo - 24/04/2019 AccorHotels certified review

Very good cleaning, good breakfast, only matress was little bit hard.

Dear M C., We very much appreciate your comments. We are pleased to see you satisfied with the hotel facilities and location. We hope to see you back soon. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Great location, very small rooms, beds awful

Customer review rating 4.2/5

Anonymous Business - 01/04/2019 AccorHotels certified review

I liked the location- very convenient. Price was good too. Bed mattress was saggy with a support pole in the center- uncomfortable. Room was incredibly tiny. I liked being able to open my window.

Dear Mrs B., Thank you for letting us know about your experience at Mercure Plaza République. I am sorry to see you didn't enjoy your room. We hope to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.
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