Hotel - Mercure Lyon Centre Plaza République Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Plaza République Hotel

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3.5/5 368 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pet allowed 8  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end CLOSED
See all services

Hotel location

Our rooms

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
    • Air conditioning
    • Data port in room
    • Emergency exit map
    • Safe deposit box in room
    • Bouquet with TV Canal+ and Canalsat
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Radio in bathroom
    • Direct dial telephone
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Phone with 2 handsets in room
    • RJ 11 outlet
    • RJ 45 outlet
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating Based on 2,604 reviews

Our guest reviews for Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 368 reviews
AccorHotels certified review
James C. Couples - 12/05/2018
« Great hotel with great staff in a great town. »

Loved the location and the interaction with the front desk staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M Callahan, Thank you very much for this very laudatory message about your stay at Mercure Plaza République. We are pleased to read that you enjoyed your trip and moved by your comments about our staff. We look forward to renew this great experience with you. Best regards, Isabelle, front office agent at Mercure Plaza République.

AccorHotels certified review
Béatrice C. Couples - 11/05/2018
« Ideally located and comfortable hotel »

We truly enjoyed our stay at the Mercure République. The hotel is ideally located in the Lyon presqu'île: close to the historical center, the shopping district, and tons of restaurants. Rooms are not very big, but comfortable enough with the required amenities. Our only problem was that although the hotel is non-smoking we were awoken in the middle of our first night by the smell of cigarette coming from the room below. Obviously the ventilation system is not working very well...

Our hotel has responded to the review
Our hotel has responded to the review

Dear Beatrice Carpano, Thank you for sharing your experience with us after your stay at Mercure Plaza République. We are happy to read it was mostly satisfying. Our hotel is 100% non-smoker and I have sensitize my team to prevent our guests. We hope we'll have the opportunity to welcome you back in the city center. Best regards, Isabelle, front office agent at Mercure Plaza République.

AccorHotels certified review
Ayman Solo - 08/05/2018
« Comfortable and relaxing »

Comfortable and relaxing. Very clean room. Professional and friendly staff.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ayman A., Thank you very much for sharing your satisfaction regarding the Mercure Plaza République. I will share your very positive feedback with the team! It will be a great pleasure to welcome you back. Best regards, Isabelle S, front office agent at Mercure Plaza République.

AccorHotels certified review
H T. Business - 07/05/2018
« Excellent location with very good service ! Staffs were really exemplary throughout my stay ! »

We first choose The hotel because of its location as it sits in an excellent location right between zone 1 and 2 , which is ideal for either business or leisure trip in Lyon. The reception staffs were excellent and they really do their best to meet our requests with a smile ! Room was basic but sufficient. My only complaint was that Breakfast area was small and a bit too crowded! All in all , an excellent staying experience and I would come again for either business or leisure !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hong Hoi T., What a pleasure to read your comment which means that our work and the quality we wish for our guests have answered your expectations. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. We cannot wait to renew this experience with you! Best regards, Isabelle S, front office agent at Mercure Plaza République.

TripAdvisor review
Business - 07/05/2018
« Nice clean hotel, friendly staff, good location »

This hotel is in a very walkable area of Lyon, close to old town, shopping, metro, entertainment, etc. The staff was very friendly, very helpful. The bar area was nice and the food/drinks were good. The room was clean and well appointed. Will definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neal, Thank you for this 5 stars review! We receive your compliments with pleasure. Our teams are always working to deliver you a top-notch service. Knowing that you are 100% satisfied is the best reward we can get! I sincerely hope we will have the opportunity to renew this wonderful experience during your next stay. See you soon.

AccorHotels certified review
Guy W. Business - 03/05/2018
« clean warm and well located hotel »

room was quiet and comfortable, breakfast was pretty good , service was efficient and polite

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr w., Thank you for the positive review after your stay at Mercure Plaza République! Our location is indeed ideal, to access the city center and the typical neighborhoods. We are also very close to the public transports. We will be pleased to welcome you again. Best regards, Isabelle S, front office agent at Mercure Plaza République.

TripAdvisor review
Damien0105 Couples - 25/04/2018
« Not bad / good location »

Excellent location but very small window in the room so quite dark. Pretty quiet as well. The staff was Ok but not very friendly. From my perspective, it's more a 3 stars hotel rather than a 4 stars. This hotel is good if you're here to visit the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear "Damien0105", Thank you for sharing your feelings following your recent stay at Mercure Plaza République. I am terribly sorry to read your review who does not reflect the image we want for our hotel. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to have the opportunity to see you soon. Best regards.

AccorHotels certified review
Florent Business - 22/04/2018

Room too small with little natural light

Our hotel has responded to the review
Our hotel has responded to the review

Dear Florent M., First, thank you from the all team for choosing Mercure Plaza République and for sharing your experience with us. I am terribly sorry to read your review who does not reflect the image we want for our hotel. For your comfort, we offer you diverse types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). We hope to have the opportunity to see you soon. Best regardes, Isabelle S, front office agent at Mercure Plaza République.

AccorHotels certified review
Cynthia C. Friends - 21/04/2018
« Nicely run, friendly staff, great service »

Friendly staff and good information provided for tourist. Hotel provided brand new umbrella to everyone as it started to rain one day. What a good thought. Convenient location, close to subway station and town center. Very happy during our stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for this very laudatory comment regarding your stay at Mercure Plaza République. We are pleased we gave you entire satisfaction! Our location is indeed ideal; with the museums, restaurants, and all the sights we are proud to be partners with. It will be a great pleasure to welcome you back. Best regards, Isabelle S, front office agent at Mercure Plaza République.

AccorHotels certified review
Anonymous Business - 19/04/2018
« Pleasant »

Confortable room in a very nice location

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs b., Thank you for sharing your experience after your stay at Mercure Plaza République. We are so happy to see you enjoyed your stay! We hope to welcome you back soon. Best regards, Isabelle S, front office agent at Mercure Plaza République.

AccorHotels certified review
Kieruk Business - 18/04/2018
« Pleasent experience »

Hotel was clean and functional with a good central location. Toilet and bathroom were small, but usable. Air conditioning was difficult to get cold enough for a pleasent night.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M Leech, Thank you for leaving a comment after you stay at Mercure Plaza République. Regarding the size of the room, do not hesitate to booka Privilège room or a Junior Suit for more space. We hope we will have the opportunity to welcome you back. Best regards, Isabelle S, front office agent at Mercure Plaza République.

AccorHotels certified review
Hatan Business - 16/04/2018
« Cozy and comfortable »

I usually stay at this hotel when I come to Lyon for Business. The room is cozy and clean, break fast is better considering the other hotel I stayed at in Lyon. Tye staff were helpful and welcoming. The food menu for room dining is shy in options. Nevertheless, great place to stay at if you are well n a business trip.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M A., Thank you for your comment and your precious positives remarks, especially the ones regarding the quality of our staff, which is very important for us. We are currently working on our room service menu and hope you'll be satisfied on futur stays. See you soon, Isabelle S, Front office agent at Mercure Plaza République.

AccorHotels certified review
Anonymous Business - 16/04/2018

Air conditioning does not work very well - as the windows do not open it can make the room warm and stuffy. Staff are attentive and welcoming.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Dhiren D., Thank you for staying at Mercure Plaza République and for sharing you comments with us. Regarding the air conditionning, I appologize for the inconvenient and saw directly with the technician to repare it. Our building, listed to World Heritage, does unfortunately not allow some of our windows to be opened. We are terribly sorry about that. We hope to have the opportunity to see you soon. Best regards, Isabelle S, Front office agent at Mercure Plaza République.

AccorHotels certified review
Anonymous Friends - 13/04/2018
« Very good »

Very well situated hotel. Nice personnel.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alacam T., Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team! We will be so happy if you come visit us again for your next stay in Lyon! Best regards, Isabelle S, Front office Agent at Mercure Plaza République.

AccorHotels certified review
Xm S. Families - 09/04/2018
« Clean, Convenient, and Friendly staffs »

The location of the hotel is almost the center of the city center, and it's a also a historic old building. For the commercial reason, they re-engineered the room to be very compact, with no extra space. Some rooms have almost no natural light. In a limited space, as far as possible, the necessary facilities for a four-star hotel were placed. Bedding and pillows are comfortable. The water pressure in the bathroom is not very satisfactory. The internet is faster. Breakfast is simple but with high quality. All the staffs are very nice and friendly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Xiaoming S., Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. I am sorry to hear our room didn't suit you. We hope we'll have the opportunity to see you again in Mercre Plaza République. Best regards, Isabelle S, front office agent at Mercure Plaza République.

AccorHotels certified review
A. Business - 05/04/2018
« Good Hotel »

very good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Philippe Assimon, Thank you for sharing such a positive feedback! We hope we'll welcome you back soon! Best regards, Isabelle S, front office agent at Mercure Plaza République.

AccorHotels certified review
Jan Solo - 04/04/2018
« Nice hotel »

You feel welcome, good breakfast,clean room Near old city, cloce to shopping streets and city. Matress was little bit hard, next time i want a bigger room. Friendly people in reception

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jan Christensen, Thank you for your stay at Mercure Plaza République and for sharing your comment with us. I am pleased to read that you enjoyed your stay. For a next trip, try one of our Privilège room or a Junior Suit for a bigger room, free mini-bar, bathrobes and Nespresso coffee machine. We hope we'll see you soon! Best regards, Isabelle S, front office agent at Mercure Plaza République

AccorHotels certified review
Robert Business - 02/04/2018
« Bad Experience »

I forgot my book, in the room 503, on my last day in the hotel, on the 23rd of March. Called back a day after, said to callback tomorrow, I called again the next day and said they didn't found anything. Which is impossible, since I recall perfectly, that the book "Dark Net", I left it, on the bed. But still the reception, said nobody found anything. As a plus, even though I gave them a card, with Invoice address to copy it and insert it in the system, they said everything is in the system and at the check out, when they've printed the invoice, I see on the invoice address that the country name was wrong, it's incredible, how hard is for a receptionist to just copy paste, the dam data from the plastic card.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert Mihai Chilom, Thank you for taking the time to share your review with us. I am really sorry to read your comment. I hope your invoice has been corrected. We hope we will have the opportunity to prove, during your next stay, that the quality of Mercure Hotels will be beyond your expectations. Best regards, Isabelle S, front office agent at Mercure Plaza République.

AccorHotels certified review
Alfons Business - 24/03/2018
« very nice hotel centrally located »

very nicely surprised by the service and clean facilities

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alfons Held, Thank you so much for your review. I'll be very pleased to share it with our staff. We hope to see you soon in Mercure Plaza République. Best regards, Isabelle S, in charge of guests' satisfaction.

AccorHotels certified review
Anonymous Business - 24/03/2018
« Friendly but small »

Friendly as usual, but I am always a bit disappointed in the cleanliness of the room. It looks clean but doesn’t smell like it.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samantha M Beardshall, It is always a pleasure to welcome you in Mercure Plaza République. I have reviewed your comment with the housekeeping department to avoid that situation again. We apologize for this inconvenient. We look forward to see you during your next stay with us! Best regards, Isabelle S, in charge of guests' satisfaction.

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