Hotel - Mercure Lyon Centre Plaza République Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Plaza République Hotel

3.5/5 389 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying, Nearby)
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end CLOSED
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Hotel location

Our rooms

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Our guest reviews for Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 389 reviews
Business - 07/05/2018 TripAdvisor review
« Nice clean hotel, friendly staff, good location »

This hotel is in a very walkable area of Lyon, close to old town, shopping, metro, entertainment, etc. The staff was very friendly, very helpful. The bar area was nice and the food/drinks were good. The room was clean and well appointed. Will definitely return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Neal, Thank you for this 5 stars review! We receive your compliments with pleasure. Our teams are always working to deliver you a top-notch service. Knowing that you are 100% satisfied is the best reward we can get! I sincerely hope we will have the opportunity to renew this wonderful experience during your next stay. See you soon.

Damien0105 Couples - 25/04/2018 TripAdvisor review
« Not bad / good location »

Excellent location but very small window in the room so quite dark. Pretty quiet as well. The staff was Ok but not very friendly. From my perspective, it's more a 3 stars hotel rather than a 4 stars. This hotel is good if you're here to visit the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear "Damien0105", Thank you for sharing your feelings following your recent stay at Mercure Plaza République. I am terribly sorry to read your review who does not reflect the image we want for our hotel. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to have the opportunity to see you soon. Best regards.

Paul E Family - 01/02/2018 TripAdvisor review
« friendly and helpful »

the staff were very obliging and able to help guide me through Lyon's many charms.The location was so convenient for museums and shopping and ofcourse the wonderful restaurants for which Lyon is so famous.

Our hotel has responded to the review
Our hotel has responded to the review

It is a real pleasure to read such good comments, especially the part regarding our staff. They love to make you live wonderful moments and they were very touched by your positive feedback. Our location is indeed ideal; with the museums, restaurants, and all the sights we are proud to be partners with. It will be a great pleasure to welcome you back in Mercure Plaza République. Best regards, Isabelle Serre, in charge of guests' satisfaction.

Family - 24/01/2018 TripAdvisor review
« Less service then before »

It was the 3rd time in 5 months that I've booked a room here. My room was smaller then before. I was surprised that breakfast was not included (maybe my mistake while booking and did not see the small letters). My biggest frustration is that the hotel offers no help/service at all with parking. A vallet service would add tremendous value. Also the admin was not ok. I have received two seperate invvoices for the two rooms I've booked.

Our hotel has responded to the review
Our hotel has responded to the review

Dear "NancykX4849RB" Thank you for sharing your feelings following your recent stay with us. I am terribly sorry of your unfortunate experience in our hotel who does not reflect our will to satisfy our guests, nor the energy we give on a daily basis. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope we will have the opportunity to prove, during your next stay, that the quality of Mercure Hotels will be beyond your expectations.Best regards, Isabelle Serre, in charge of guests' satisfaction.

Couples - 25/09/2017 TripAdvisor review
« Small room but good location. »

We stayed for one night so we put up with the room which was very small. Although we were only two people it was necessary to choreograph movement. The ensuite was also small. The bedside tables were trendy but useless and left no room for glasses or book. However, the breakfast was excellent as is the location.

Friends getaway - 28/05/2017 TripAdvisor review
« Tiny rooms with wee stains on the toilet wall... »

To be fair, I don't think it was intentional. The toilet was smaller than one you'd find in a caravan and clearly when one gentleman had stood up, it looks like he caught his old fella on the wall, shame someone hadn't cleaned it up. Comfortable double bed, but you'd have to be very tolerant of your partner to survive more than a couple of nights together. Worth noting that Accor/Mercure sent two requests for a review, for different sites, this is the second.

Family - 22/02/2017 TripAdvisor review
« Exellent hotel »

The hotel is excellent, clean and excellent room service, but the size of the rooms is very small and the food menu is very simple does not suit all tastes but in general very good hotel there is a free wifi and bein sport channels for watching your best team matches

Couples - 06/12/2016 TripAdvisor review
« Centre of town »

Great hotel with small but nicely decorated rooms with all amenities one good need. Excellent location with walking distance to Vieux Lyon as well as the shopping districts. The breakfast buffé in the morning had both a great assortment of cold dishes as well as some hot. I have stayed at a few different hotels in down town Lyon and this hotel was the best by far.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you very much for taking the time to post such a nice review on TripAdvisor! We are delighted to hear that you enjoyed staying in our hotel conveniently located in the heart of Lyon. It is a pleasure to read your compliments towards our renovated rooms and buffet breakfast. We strive to offer all our guests a perfect stay and getting such nice comments is fulfilling and motivates us to continue our hard efforts. We sincerely hope to welcome you backfor another city break in Lyon. Best regards. Pierre MIQUET - General Manager

arthurb180 Business - 26/10/2016 TripAdvisor review
« Great location. »

Great location. Nice enough facilities and service. Walked and dined in old town during the evening. Rented a city bike and crossed the other river to see the night life later in the evening. Ease of reservations and check-in, check-out. Will use Accur Hotels again in the future.

George M Business - 04/07/2016 TripAdvisor review
« Pleasant stay in Lyon »

The staff at the Mercure were very nice. Even with the UEFA taking place in Lyon, the hotel was very well kept. The breakfasts were good, and the rooms were very clean & tidy. I would recommend the Mercure to someone who wants to be in the center of Lyon, but still have a quiet sleep.

10/01/2016 TripAdvisor review
« New Year's Eve in Lyon »

We stayed two nights and were very welcome, they offered a welcome drink as member of accorhotels. Our room was on the last floor, not very big but comfortable and not noise. The breakfast was very good with a lot of choices. We parked on the nearby public parking Republique which is not cheap. If you are lucky you can find parking in the street which is free in the night. I definitely recommend this hotel. Only one problem, there are not many signs to arrive the hotel by car.

Mike S Couples - 17/09/2015 TripAdvisor review
« Good location but one very small window »

The room was OK (609) but had a few issues we were not happy with. If we were staying longer than our 2 nights we would have asked to change rooms. As it was we were able to accommodate that lack of any shelving or drawer space and only a small window tucked into the corner of the room that looked out on the fire escape and nothing else. The bedside tables are painted concrete mushrooms that are not very practicable. The bathroom was small but modern and useable. No dressing table so difficult for the ladies doing their hair, make-up etc. No restaurant as hotel right in centre of city but bar shut at 9.00 pm. Staff very pleasent and the express breakfast keenly priced and tasty.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Guest, Thank you for sharing your feedback following your stay at the brand-new Mercure Lyon Centre Plaza République I am glad to read that overall you enjoyed your stay among us and were especially pleased with our staff, our Express & Co. breakfast formula and our hotel location right in the city center. Please be assured that I have taken careful note of the points regarding your room and will take them in consideration to keep improving us and provide superior service and accommodation. We hope that you will be returning to Mercure Lyon Centre Plaza République again soon, Yours sincerely, Pierre Miquet - General Manager

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