Hotel - Mercure Lyon Centre Plaza République Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Plaza République Hotel

4.0/5 439 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 8  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end CLOSED
See all services

Hotel location

Our rooms

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,069 reviews

Our guest reviews for Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.0/5 TripAdvisor Rating 439 reviews
Solo travel - 14/11/2018 TripAdvisor review
« Good hotel in a great location »

Good breakfast (though the space a bit tight for all the guests), clean, functional room and a top location. The offer of a single room is perfect for a city break. And the staff were very friendly and accommodating.

Anonymous Couples - 06/11/2018 AccorHotels certified review
« Great service and beautiful room »

The staff were extremely polite and helpful which made our stay very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amelie C., Thank you so much for your compliments about our staff ! This goes directly straight to our hearts! We hope to have the opportunity this beautiful experience with you. Warm regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Michal V. Couples - 04/11/2018 AccorHotels certified review
« Very nice! »

Enjoyable Nice room, Very good breakfast, Very good services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs v., Thank you for this very laudatory comment regarding your stay and our hotel. We are pleased we gave you entire satisfaction! We look forward to welcoem you back. Best regards, Isabelle, réceptionniste au Mercure Lyon Centre Plaza République.

A W. Couples - 02/11/2018 AccorHotels certified review
« Excellent staff and good room. »

The staff were very helpful and the room was good. More milk should be given on room and breakfast was good except scrambled eggs. Use real eggs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Steve Couples - 14/10/2018 AccorHotels certified review
« As expected with good service. »

Our stay was very comfortable with helpful staff. Thank you for a positive experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear M P., We thank you for taking the time to share your impressions following your recent stay at the Mercure Lyon Centre Plaza République. We shared your comments with great pleasure with the team upon the welcoming and the quality service they delivered. They love to make you live wonderful moments and they were very touched by your positive feedback. We look forward to renew this beautiful experience with you. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

C. Business - 13/10/2018 AccorHotels certified review
« bof »

Bof

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions d’avoir pris le temps de partager votre expérience du Mercure Lyon Centre Plaza République. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes. Nous espérons avoir l’opportunité de vous prouver, lors d’une prochaine visite, que la qualité des hôtels Mercure sera à la hauteur de vos attentes. Isabelle, réceptionniste au Mercure Lyon Centre Plaza République.

Elena O. Business - 10/10/2018 AccorHotels certified review
« good »

In general good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs O., Thank you for your kind comment. We look forward to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

André Business - 05/10/2018 AccorHotels certified review

I'm satisfied with my stay. Nice rooms and friendly and helpful staff. Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M B., Thank you so much for your positive feedback regarding your recent stay at Mercure Lyon Centre Plaza République. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. We hope to welcome you back soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Anonymous Business - 05/10/2018 AccorHotels certified review
« 3rd visit on your hotel, this time on handicap room. »

I've always staid on this hotel because of it's great location. This time I got a handicap room that was kind of wierd but I understood that the hotel was fully booked at that time. I have 3 stars on google review for your hotel, one more start would have come for a bigger selection of options in breakfast and if the hotel would have a gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M L., Thank you for commenting also here after your stay at Mercure Lyon Centre Plaza République. Regarding the size of the room, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). For breakfast, we are currentle working on improving it. We are pleased to see you again very soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Linda S. Couples - 29/09/2018 AccorHotels certified review
« Good location »

The hotel is in a great location. Close to everything you need. Service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be very pleased to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République

Jeff K. Business - 28/09/2018 AccorHotels certified review
« Couldn't have asked for anything more »

Location excellent, food excellent, service excellent, staff excellent. Merci!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Anonymous Business - 19/09/2018 AccorHotels certified review
« Nice location »

Nice. Uneventful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante Manager

Michel L. Business - 17/09/2018 AccorHotels certified review
« Excellent staff and service »

Small rooms, could use a makeover even for the premium rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante Manager

Anonymous Business - 17/09/2018 AccorHotels certified review
« Mostly good »

Room would not cool. Several degrees warmer than hallway Checked out early and desk person made me ferl like I was imposing on him. Unusual here. Stayed numerous times previously Can reservation this week but canceled and moved to another hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Xavière Celante Manager

Jere S. Business - 13/09/2018 AccorHotels certified review
« Quite expensive hotel compared to quality »

I stayed here two times during past month. Both times I had a small room (711) with a view directly to other rooms. Also breakfast is relatively expensive 18,9 EUR. According to our company traveling rules, we need to pay the breakfast by ourselves if it is separated in the invoice. If breakfast would be included into the room rate (no separate line in the invoice), then company would pay also that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations. Regarding the room size and view, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). For the breakfast, we also have rates including the breakfast that could suit you better, as wa can't modify an invoice. We hope to have the opportunity to see you soon. Best regards, Isabelle, Front office at Mercure Lyon Centre Plaza République.

F N. Couples - 12/09/2018 AccorHotels certified review

Lovely and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear M N., Thank you for this very laudatory comment ! We are pleased to read you enjoyed your stay with us. We hope to see you back soon. Best regards, Isabelle, Front office at Mercure Lyon Centre Plaza République.

Anonymous Business - 12/09/2018 AccorHotels certified review
« Great location, quiet stay, very helpful staff »

Staff very patient as I initially played room roulette to find a quiet location, but once settled, my stay was very pleasant. Staff was very helpful in providing guidance and directions. Breakfast was good and convenient. Hotel location was central to everything of interest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael C., We thank you for taking the time to share your impressions following your recent stay at the Mercure Lyon Centre Plaza République. We shared your comments with great pleasure with the team upon the welcoming and the quality service they delivered. They love to make you live wonderful moments and they were very touched by your positive feedback. We hope to see you back soon. Best regards, Isabelle, Front office at Mercure Lyon Centre Plaza République.

Philippe A. Couples - 11/09/2018 AccorHotels certified review
« A great stay at the perfect location! »

Thank you it was a lovely stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M A., We very much appreciate your comments regarding your stay at Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Kind regards, Isabelle, front office at Mercure Lyon Centre Plaza République.

Felicia M. Families - 03/09/2018 AccorHotels certified review
« Was a great comfortable stay »

Was a great stay, the staff are very friendly and helpful. And welcoming. The rooms were comfortable and clean, I can’t fault anything really. There was hardly any noise from outside but from time to time housekeeping were rowdy , especially for us as our room was next to their mop and bucket station . Thank you for my welcome drink

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, Isabelle, Front office at Mercure Lyon Centre Plaza République.

Anonymous Couples - 03/09/2018 AccorHotels certified review
« Very good. »

Very good stay overall. One thing to notice is that the way the divider for the shower work is that a lot of water goes onto the floor which means there is damp mark on the wall/floor that need some rectification.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M l., Thank you so much for your positive feedback regarding your recent stay at Mercure Lyon Centre Plaza République. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Regarding the shower, I have shared your comment with the technical service to fix this. We look forward to see you again. Best regards, Isabelle, Front office at Mercure Lyon Centre Plaza République.

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