Hotel - Mercure Lyon Centre Plaza République Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Plaza République Hotel

3.5/5 453 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 12h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end CLOSED
See all services

Hotel location

Our rooms

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,269 reviews

Our guest reviews for Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 453 reviews
Johnt Friends - 16/01/2019 AccorHotels certified review
« Satisfactory »

Enjoyed the visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear John T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, receptionniste at the Hotel Mercure Lyon Centre Plaza République.

Eb Families - 16/01/2019 AccorHotels certified review
« service was great, however room was very small and coffee machine did not work properly. »

service was great, however room was very small and coffee machine did not work properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduard B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience with the coffee machine did not match your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Axel, receptionnist at the Hotel Mercure Lyon Centre Plaza République.

Henrique V. Couples - 10/01/2019 AccorHotels certified review
« Extremely functional »

I've arrived on 31/12/2018 around 10 pm. Staff was friendly and helpful. The location of the Hotel is simply superb, mostly everything is reachable walking distance. The room was clean and well acclimatized, all appliances (TV, air co, hairdryer, tea, ...) were working properly. The room could have been bigger, that's the only suggestion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M V., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to see you back soon. Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Mane Families - 09/01/2019 AccorHotels certified review
« Great choice »

Great location. Very good breakfast. Good service. Helpful reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., Than you very much for the laudatory review ! I am pleased to see you enjoyed your stay in Lyon. Hoep to see you back soon. Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Rose Families - 08/01/2019 AccorHotels certified review

It was only for one night cause we were on a road trip. Attention was excellent, room spacious and comfortable and breakfast was also ok. Location is fav!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. We look forward to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Sd Families - 05/01/2019 AccorHotels certified review
« Great location and cozy rooms! »

My overall experience was great. The only negative point would be lack of friendliness from employees of the Bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for you kind review. I am glad to see you enjoyed your stay with us. I have shared you comment with the barman to avoid the inconvenience again. Hope to welcome you back soon. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Ra Families - 03/01/2019 AccorHotels certified review
« chambre non chauffee, reaction de personnel non-adaquate »

Terrible, this was my worst stay in a hotel ever - in December in a not heated room for 5 nights. After several calls to Reception and talking to different managers that the heating does not function, nothing changed. A technician passed by, but did not fix anything, a vague promise of a change of room did not materialise either. We were offered juice, a second blanket and a small noisy heating device as compensation! I do not like cold spaces, as a result I was traveling back with a soar throat and a runny nose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for taking the time to tell us about your experience at the Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations. We did not change room as the temperature was the same in all the Suits, and it wouldn't have solved your problem. Please accept my sincerest apologies for the insufficient heating. We hope to have the opportunity to show you the quality of our services in a futur stay. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Andrew Families - 29/12/2018 AccorHotels certified review
« Mr »

Very good we liked the hotel, the staff were very helpful, it is in a quiet location but close to the old part of the city and a short walk to the metro.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M S., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Couples - 20/12/2018 TripAdvisor review
« Lovely Hotel, Great Location »

Very well located hotel. The room was exactly as shown on the website. Breakfast was very good...selection of juices, fruit, cereals, breads, eggs, bacon and sausages. The staff were extremely friendly and helpful...Viriginia in particular.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, Thank you for this 5 star review ! I have shared your comment with the staff and Virginia, who has been particularly touched. We look forward to welcome you back.

Catherine Couples - 19/12/2018 AccorHotels certified review
« Centrally located hotel with excellent customer service »

The hotel is very well located, the room was as it was described on the website, the breakfast was plentiful and tasty and the staff were extremely friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine S., First, we would like to thank you for taking the time to give us a feedback as well as recommend our hotel to our readers. It is an honor for us to read that our services, the quality of our amenities and accommodations were beyond your expectations. All of our teams are indeed working every day to provide a top-notch service and will be very pleased to read your compliments. I can assure you I will share your review with them! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, receptionnist at the l'Hôtel Mercure Lyon Centre Plaza République.

Sam Business - 14/12/2018 AccorHotels certified review
« very good hotel »

everything was perfect, but the room is small

Our hotel has responded to the review
Our hotel has responded to the review

Dear Samer S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, receptionnist at the Hotel Mercure Lyon Centre Plaza République.

Jeff Business - 13/12/2018 AccorHotels certified review
« Convenient but cramped »

Excellent location and very friendly staff. Cramped quarters are the norm in French hotels but in this case, it was a bit too cramped, especially the sink area in the bathroom.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Jeffrey W., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that the size of our rooms did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Axel, receptionnist at the Mercure Lyon Centre Plaza République Hotel

Ben Business - 09/12/2018 AccorHotels certified review
« Nice, friendly hotel »

All staff at the hotel seemed very friendly, the place was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M C., Thank you so much for this laudatory review ! The teams have been touched by your compliments. We look forward to welcome you back, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Anonymous Business - 30/11/2018 AccorHotels certified review

Accommodation was good. Breakfast reasonable, but room menu and food was really disappointing. Only tried it once. No salad on menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KERI C., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Plaza République Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. About the food service, we indeed propose a room service even if we do not have a restaurant. We are sorry that it was not at your convenience and we do hope to welcome you again soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, receptionnist at the Mercure Lyon Centre Plaza République Hotel

Jackie K. Business - 26/11/2018 AccorHotels certified review
« Efficient. Quiet. »

I had busy days, and nights that needed to be quiet and peaceful. And they were.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., Thank you for this laudatory message ! We are please to see you could rest as much as you needed. We look forward to welcome you back. Best regards, Isabelle, réceptionniste au Mercure Lyon Centre Plaza République.

Anonymous Business - 24/11/2018 AccorHotels certified review
« ok »

The room was too small, you have the sensation you are sleeping on the shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., Thank you for sharing your feelings following your recent stay with us. I am extremely sorry to learn that your last stay with us did not respond to all your expectations. Regarding the size of the room, I recommend you to try one of our other rooms : Standard (15m²), Privilège (17m²) and Junior Suite (23m²). We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Tanya T. Business - 21/11/2018 AccorHotels certified review
« Just ok »

The holtel looks ok at first but once you look a bit harder it’s tired and no windows open,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., Thank you for taking the time to tell us about your experience at the Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations. It's true that some windows can't be open as our building is listed to World Heritage. We are sorry for the inconvenience. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Angela M. Business - 16/11/2018 AccorHotels certified review
« Good. Expectations satisifed. »

Friendly and helpful staff. Breakfast good, typical foods. Improvement needed: Rooms were too hot, made for uncomfortable sleeping conditions. Could not open windows for air.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Thank you for commening. I am happy to see we have met your expectations. We are sorry for the inconvenience caused by the heating. We hope to see you back soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Solo travel - 14/11/2018 TripAdvisor review
« Good hotel in a great location »

Good breakfast (though the space a bit tight for all the guests), clean, functional room and a top location. The offer of a single room is perfect for a city break. And the staff were very friendly and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin T, Thank you so much for this 5 star review ! Knowing that you are 100% satisfied is the best reward we can get. We'd love to renew this great experience with you at the Mercure Lyon Centre Plaza République. Best regards.

Anonymous Couples - 06/11/2018 AccorHotels certified review
« Great service and beautiful room »

The staff were extremely polite and helpful which made our stay very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amelie C., Thank you so much for your compliments about our staff ! This goes directly straight to our hearts! We hope to have the opportunity this beautiful experience with you. Warm regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

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