Hotel - Mercure Lyon Centre Plaza République Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Plaza République Hotel

3.5/5 467 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed 8  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end CLOSED
See all services

Hotel location

Our rooms

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,410 reviews

Our guest reviews for Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 467 reviews
Couples - 17/03/2019 TripAdvisor review
« Great Location...but stuffy rooms »

It is regretable that guests cannot open windows to let in fresh air. It was a very,very mild winter and the A/C was not yet turned on. A lack of bathroom venting didnt help either...Thus, after showering, the room became quite stuffy and humid. Aside from that, a very good hotel with a very attentive staff.

Ianld Couples - 05/03/2019 AccorHotels certified review
« well situated hotel »

Staff very friendly and location excellent. Our room had very little storage and not even pegs to hang coats. Didn't try breakfast as seemed very expensive. Overall a good stay.

Jim B. Friends - 03/03/2019 AccorHotels certified review
« Small room with interior view »

The room was a bit noisy but clean. The staff were very nice. The location was right in the center of town which is why I picked it. The bed was comfortable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M B., Thank you for taking the time to tell us about your experience at the Mercure Plaza République. I am sorry that your room dind't meet your expectations. For your confort, we have several room types : Classic (13m²), Privilege (17m²) and Junior Suit (23m²). I am happy to see our central location, next to the main curiosities, satisfied you. We hope to see you back soon. Best regards, Isabelle front office agent at the Mercure Lyon Centre Plaza République.

Joan A. Friends - 27/02/2019 AccorHotels certified review
« Very good »

Staff excelent. Room's amenities can be better.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joan A. Audet, First, thank you very much for you stay with us and your review onthe amenities The feedback of our guests is the best way to improve the top-quality service we would like to deliver. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the l'Hôtel Mercure Lyon Centre Plaza République.

Anonymous Business - 22/02/2019 AccorHotels certified review
« Standard »

Short stay

Our hotel has responded to the review
Our hotel has responded to the review

Dear M S., Thank you for the nice review ! We'll be pleased to welcome you back soon. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Anonymous Business - 07/02/2019 AccorHotels certified review

The room was luxurious and the staff super helpful and friendly. The breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sharon N., Thank you for this 5 stars review! We receive your compliments with pleasure. Our teams are always working to deliver you a top-notch service. Knowing that you are 100% satisfied is the best reward we can get! We will be so happy if you come visit us again for your next stay in Lyon! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Hôtel Mercure Lyon Centre Plaza République.

F. Business - 07/02/2019 AccorHotels certified review
« good experience globally »

1 night for business very little room but comfortable - good bathroom but very very little toilet which oblige us to touch the wall facing the toilet that let some traces on the wall.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Aureliano G F., First, thank you very much for you stay with us and your review on …. The feedback of our guests is the best way to improve the top-quality service we would like to deliver. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, receptionniste at the Hôtel Mercure Lyon Centre Plaza République.

Shailesh D. Business - 29/01/2019 AccorHotels certified review
« Stay was good »

Good

Our hotel has responded to the review
Our hotel has responded to the review

Dear M D., Thank you for this nice review ! We are pleased to see you satisfied. We look forward to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Serra T. Families - 28/01/2019 AccorHotels certified review
« Sofa for the kids was very very uncomfortable »

Location is everything. We had a suite but the sofa for the kids was so terrible that we 4 ended up in the main bed..

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., Thank you for commenting about your stay at the Mercure Plaza République. I am sorry to read the room didn't meet your expectations. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Francis D. Business - 27/01/2019 AccorHotels certified review

Little room and heating problems It was impossible to open windows, to get fresh air.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M D., Thank you for taking the time to tell us about your experience at the Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations. Our building, listed to World Heritage, does unfortunately not allow some of our windows to be opened. We are terribly sorry about that. For the heating, I shared your comment with the technical service to fix it. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Christophe E. K. Couples - 26/01/2019 AccorHotels certified review
« Very professional »

From the time we came to check in to the time we left the customer service was perfect. We were accomodatedin a nice room with all the best amenities and the breakfast was delicious. Everything with the smile of the staff at the reception. The umbrellas from the lobby were a nice touch for when we wanted to use them while snowing. Merci et à bientôt !

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christophe M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, front desk officer at the Hotel Mercure Lyon Centre Plaza République

Johnt Friends - 16/01/2019 AccorHotels certified review
« Satisfactory »

Enjoyed the visit

Our hotel has responded to the review
Our hotel has responded to the review

Dear John T., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, receptionniste at the Hotel Mercure Lyon Centre Plaza République.

Eb Families - 16/01/2019 AccorHotels certified review
« service was great, however room was very small and coffee machine did not work properly. »

service was great, however room was very small and coffee machine did not work properly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Eduard B., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience with the coffee machine did not match your expectations. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Axel, receptionnist at the Hotel Mercure Lyon Centre Plaza République.

Henrique V. Couples - 10/01/2019 AccorHotels certified review
« Extremely functional »

I've arrived on 31/12/2018 around 10 pm. Staff was friendly and helpful. The location of the Hotel is simply superb, mostly everything is reachable walking distance. The room was clean and well acclimatized, all appliances (TV, air co, hairdryer, tea, ...) were working properly. The room could have been bigger, that's the only suggestion.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M V., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to see you back soon. Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Mane Families - 09/01/2019 AccorHotels certified review
« Great choice »

Great location. Very good breakfast. Good service. Helpful reception.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs A., Than you very much for the laudatory review ! I am pleased to see you enjoyed your stay in Lyon. Hoep to see you back soon. Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Rose Families - 08/01/2019 AccorHotels certified review

It was only for one night cause we were on a road trip. Attention was excellent, room spacious and comfortable and breakfast was also ok. Location is fav!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs B., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. We look forward to welcome you back. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Sd Families - 05/01/2019 AccorHotels certified review
« Great location and cozy rooms! »

My overall experience was great. The only negative point would be lack of friendliness from employees of the Bar.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs D., Thank you for you kind review. I am glad to see you enjoyed your stay with us. I have shared you comment with the barman to avoid the inconvenience again. Hope to welcome you back soon. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Ra Families - 03/01/2019 AccorHotels certified review
« chambre non chauffee, reaction de personnel non-adaquate »

Terrible, this was my worst stay in a hotel ever - in December in a not heated room for 5 nights. After several calls to Reception and talking to different managers that the heating does not function, nothing changed. A technician passed by, but did not fix anything, a vague promise of a change of room did not materialise either. We were offered juice, a second blanket and a small noisy heating device as compensation! I do not like cold spaces, as a result I was traveling back with a soar throat and a runny nose.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for taking the time to tell us about your experience at the Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations. We did not change room as the temperature was the same in all the Suits, and it wouldn't have solved your problem. Please accept my sincerest apologies for the insufficient heating. We hope to have the opportunity to show you the quality of our services in a futur stay. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Andrew Families - 29/12/2018 AccorHotels certified review
« Mr »

Very good we liked the hotel, the staff were very helpful, it is in a quiet location but close to the old part of the city and a short walk to the metro.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M S., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, Isabelle, front office agent at the Mercure Lyon Centre Plaza République.

Couples - 20/12/2018 TripAdvisor review
« Lovely Hotel, Great Location »

Very well located hotel. The room was exactly as shown on the website. Breakfast was very good...selection of juices, fruit, cereals, breads, eggs, bacon and sausages. The staff were extremely friendly and helpful...Viriginia in particular.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Catherine, Thank you for this 5 star review ! I have shared your comment with the staff and Virginia, who has been particularly touched. We look forward to welcome you back.

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