Hotel - Mercure Lyon Centre Plaza République Hotel
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Mercure Hotel

Mercure Lyon Centre Plaza République Hotel

5 rue Stella 
69002  LYON
FRANCE

280 reviews
TripAdvisor Rating Based on 280 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pet allowed 8  EUR
  • Babysitting on request  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pet allowed 8  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end CLOSED
See all services

Hotel location

Our rooms

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

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4.1/5 AccorHotels Rating Based on 1,904 reviews

Our guest reviews for Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more
3.5/5 TripAdvisor Rating Based on 280 reviews
AccorHotels certified review
C Families - 16/08/2017
« Thank you for the great service and hospitality. »

My daughter and I had a great stay. The front desk staff were exceptional and the location is perfect for what we had planned for the weekend.

AccorHotels certified review
J Families - 14/08/2017
« Excellent service and stay. »

Very good - clean rooms, friendly staff, great location, good breakfast.

AccorHotels certified review
Valerie S. Business - 08/08/2017
« Excellent location, staff, services »

Stayed for a business trip of initially 4 nights, ended up extended by two nights. Excellent location in the heart of town, near restaurants, shops, parking garages (if a car is needed). Friendly helpful staff, fridge & coffee maker in rooms add to the ease of stay--nice to have an afternoon tea in the room when desired.

AccorHotels certified review
Julian T. Couples - 25/07/2017
« Une plaisir »

The staff were very helpful & friendly in regards to all our requests & communications, especially changing our room to include a bath. Room was clean & as expected, although a little on the compact side. TV channels were a little limited with 3 english channels. Tea/coffee making options were limited too

AccorHotels certified review
Suzy Couples - 17/07/2017
« Mrs »

Excellent,friendly stuff,great location

AccorHotels certified review
Jamal Families - 13/07/2017
« Great location friendly staff »

Very friendly staff, professional and helpful. Hotel is clean and the location is ideal.

AccorHotels certified review
Comete Business - 07/07/2017
« NICKEL »

PERSONNEL OK, PROPRETE OK, CALME OK

AccorHotels certified review
Helena Friends - 04/07/2017
« Well situated hotel with too small rooms »

We had to change our room twice, because of technical problems. Got a privilege room in the end, which in my opinion was even worth than the others. Privilege rooms should be on upper floors with a nice view and bright light. The building is beautiful from the outside and very well situated. Inside everything is too small, dark and not very comfortable. therefore I could not recommend this hotel. On the other side the staff is very friendly, helpful and understanding. Made our group feel very welcome. thanks to them, we enjoyed our stay anyway.

AccorHotels certified review
Gwen Couples - 04/07/2017

Hotel was clean and in good location. We found it frustrating that there is no room service or laundry facility in the weekends. My only other complaint is the Mecure polucy for plastic cups and paper cups in the rooms. We would expect this in an Ibis only.

AccorHotels certified review
Anonymous Solo - 21/06/2017
« Nice hotel but needs better air conditioning »

The hotel is well located and the room was well equipped, but I was hot and it was hard to sleep as a result. I had to keep the window open because the over 30 degree air outside was cooler than the room with air conditioning.

AccorHotels certified review
Reza S. D. Business - 20/06/2017
« clean . normal size and friendly staff »

i was in the poland , germany and france in the Mercure hotels and if i be back again it will be my best place in the fare land . .

AccorHotels certified review
Luc B. Business - 15/06/2017
« great location, nice rooms and very friendly and helpful staff »

great location, nice rooms and very friendly and helpful staff I have been coming here for years and always enjoy my stays

AccorHotels certified review
Neeta R. Business - 12/06/2017
« Good overall good experience with a few things that could be better. »

People at front desk, at breakfast were nice. Rooms were clean. Location is excellent . The air conditioner had a little issue, although window opened in the room and that took care of a bit stuffy evenings. Due to busy time, the staff could not provide me a 2 person room for 3 nights and then move to 1 person room. I understand that my request was last min. So overall good experience. I will recommend others and stay myself next time I am in Lyon. I come for work. Thank you .

AccorHotels certified review
C. B. Couples - 04/06/2017

Not good. Noisy room by the street and next to elevator. Experience very different than promising description on the website.

AccorHotels certified review
Anonymous Friends - 31/05/2017
« Good standards, but a little cramped »

Very helpful and friendly staff. Compared with some other Mercure hotels, the room was a bit small, as was the breakfast area. In the Mercure Toulouse, staff are available to make drinks at breakfast time, but here there were constant queues and one of the machines broke down. In relation to the breakfast service and crowding, the breakfast charge seems rather expensive and off-putting (hence we took breakfast on our first day only). Although small, our room was quiet, clean and nicely air-conditioned.

AccorHotels certified review
S. E. Friends - 28/05/2017
« Great service, small room, comfortable bed, pitifully small toilet. »

The staff were great and couldn't have been more helpful. The room was small, which was to be expected, but it was clean and the bed was comfortable. However, the toilet was tiny and it was not pleasant to see stains on the wall that suggested a taller man than me had got too close.

TripAdvisor review
Friends getaway - 28/05/2017
« Tiny rooms with wee stains on the toilet wall... »

To be fair, I don't think it was intentional. The toilet was smaller than one you'd find in a caravan and clearly when one gentleman had stood up, it looks like he caught his old fella on the wall, shame someone hadn't cleaned it up. Comfortable double bed, but you'd have to be very tolerant of your partner to survive more than a couple of nights together. Worth noting that Accor/Mercure sent two requests for a review, for different sites, this is the second.

AccorHotels certified review
Sami Couples - 21/05/2017
« A lovely stay in Lyon »

Welcome was great, very efficient. Checkout as well. Staff were helpful, managed with our needs very rapidly. Calm spot, very central. Good room conditions. The only down point is that fact that the windows could not be opened.

AccorHotels certified review
Adriasola Families - 18/05/2017
« ALL WENT PERFECT THANKS INDEED »

THAT'S A PERFECT HOTEL LIKE TO BE BACK THERE ALWAYS GREAT STAFF - INDEED. THANKS A LOT

AccorHotels certified review
Anonymous Business - 14/05/2017
« Good location and modern rooms »

I was extremely pleased with much of what this hotel offered, including its great location and modern rooms. The staff was also very friendly and helpful. The room was smaller than I anticipated, but for one person it was fine. However, I was very unhappy with the bed in the room -- it was extremely hard and thus uncomfortable to sleep on.

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