Hotel - Mercure Lyon Centre Plaza République Hotel
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Mercure Hotel

Mercure Lyon Centre Plaza République Hotel

5 rue Stella 
69002  LYON
FRANCE

290 reviews
TripAdvisor Rating Based on 290 reviews
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Check-in from 12h00
Check out up to 12h00
Paying

Services in the hotel and nearby

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pet allowed 8  EUR
  • Babysitting on request  (Nearby)

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
  • Public outdoor parking  (Nearby)
  • Reduced mobility rooms
  • Pet allowed 8  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air Conditioning
  • Languages spoken at the hotel
    • German
    • Spanish
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 9AM
  • Dry cleaning / Ironing  (Nearby)
  • Boutiques/shopping (Nearby)
    • Cash machine (Nearby)
    • Currency exchange (Nearby)

Leisure and activities

  • Babysitting on request  (Nearby)

Catering

  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end CLOSED
See all services

Hotel location

Our rooms

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
    • Emergency exit map
    • Radio in room
    • Remote control TV
    • Radio in bathroom
    • Manual temperature control
    • Hair dryer at reception
Our rooms fittings

Our restaurants and bars

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4.1/5 AccorHotels Rating Based on 1,989 reviews

Our guest reviews for Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

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3.5/5 TripAdvisor Rating Based on 290 reviews
AccorHotels certified review
Heather Couples - 09/09/2017

The hotel was in an ideal location, it was clean and lovely. Comfortable bed and great amenities. I even thought the soap smelled great and I never like hotel soap! Our room was decorated nicely and had gorgeous views of other buildings and the river. It was also quiet and easy to sleep - always invaluable when traveling.

AccorHotels certified review
Colin Friends - 07/09/2017
« Comfortable and very good location for two night stay »

Good location, comfortable and good helpful staff for stay in Lyon to visit points of interest and night life.

AccorHotels certified review
Terry W. Couples - 03/09/2017
« Great location. »

Have used Mercury hotels before but this room was smaller than most. This may well be due to its location in the heart of the city. Small things disappointed. A kettle with a switch that failed to stay on. A poor quality hair-dryer. Plastic cups for hot drinks and no spoons. We also had a leak in the air-conditioning system. In fairness this was repaired within twenty minutes of reporting it to reception. On the plus side I have to say the reception staff were very friendly and extremely helpful.

AccorHotels certified review
Laura Families - 31/08/2017
« lovely hotel in perfect location »

I was greeted by a very helpful and friendly receptionist. The location is central for seeing the city. The hotel was clean and the beds comfortable.

AccorHotels certified review
Jessica Families - 23/08/2017
« Fantastic »

A renew hotel close to major at attractions in Lyon. Also, close to bars and restaurants. Rooms are quiet and renovated. Personal is nice and helpful. A great option if you are a tourist visitor. If I return to Lyon, I would return to the hotel.

AccorHotels certified review
Geoff W. Couples - 23/08/2017
« Centrally located and comfortable hotel. »

Friendly and helpful staff on reception. Beds a bit hard and choice of teas in room a bit limited, however room was clean and comfortable.

AccorHotels certified review
Anonymous Solo - 22/08/2017
« clean, fine for one night »

Tiny single room was clean, basic, and fine for one person/one night.

AccorHotels certified review
Paul M. P. Families - 22/08/2017
« Rude Staff and Did not feel safe »

I wanted to borrow a bowl to eat something out of and not make a mess in your room. I made my way downstairs. There was no one on the deck or anywhere to be found to begin with. Anyone could have come into the hotel and got to the rooms as the lift allows you to do this without a keycard. Someone did turn up and was very rude to me which further spoiled my stay. I definitely won't be using this hotel again and think twice before using any of your other brands.

AccorHotels certified review
C Families - 16/08/2017
« Thank you for the great service and hospitality. »

My daughter and I had a great stay. The front desk staff were exceptional and the location is perfect for what we had planned for the weekend.

AccorHotels certified review
J Families - 14/08/2017
« Excellent service and stay. »

Very good - clean rooms, friendly staff, great location, good breakfast.

AccorHotels certified review
Valerie S. Business - 08/08/2017
« Excellent location, staff, services »

Stayed for a business trip of initially 4 nights, ended up extended by two nights. Excellent location in the heart of town, near restaurants, shops, parking garages (if a car is needed). Friendly helpful staff, fridge & coffee maker in rooms add to the ease of stay--nice to have an afternoon tea in the room when desired.

AccorHotels certified review
Julian T. Couples - 25/07/2017
« Une plaisir »

The staff were very helpful & friendly in regards to all our requests & communications, especially changing our room to include a bath. Room was clean & as expected, although a little on the compact side. TV channels were a little limited with 3 english channels. Tea/coffee making options were limited too

AccorHotels certified review
Suzy Couples - 17/07/2017
« Mrs »

Excellent,friendly stuff,great location

AccorHotels certified review
Jamal Families - 13/07/2017
« Great location friendly staff »

Very friendly staff, professional and helpful. Hotel is clean and the location is ideal.

AccorHotels certified review
Comete Business - 07/07/2017
« NICKEL »

PERSONNEL OK, PROPRETE OK, CALME OK

AccorHotels certified review
Helena Friends - 04/07/2017
« Well situated hotel with too small rooms »

We had to change our room twice, because of technical problems. Got a privilege room in the end, which in my opinion was even worth than the others. Privilege rooms should be on upper floors with a nice view and bright light. The building is beautiful from the outside and very well situated. Inside everything is too small, dark and not very comfortable. therefore I could not recommend this hotel. On the other side the staff is very friendly, helpful and understanding. Made our group feel very welcome. thanks to them, we enjoyed our stay anyway.

AccorHotels certified review
Gwen Couples - 04/07/2017

Hotel was clean and in good location. We found it frustrating that there is no room service or laundry facility in the weekends. My only other complaint is the Mecure polucy for plastic cups and paper cups in the rooms. We would expect this in an Ibis only.

AccorHotels certified review
Anonymous Solo - 21/06/2017
« Nice hotel but needs better air conditioning »

The hotel is well located and the room was well equipped, but I was hot and it was hard to sleep as a result. I had to keep the window open because the over 30 degree air outside was cooler than the room with air conditioning.

AccorHotels certified review
Reza S. D. Business - 20/06/2017
« clean . normal size and friendly staff »

i was in the poland , germany and france in the Mercure hotels and if i be back again it will be my best place in the fare land . .

AccorHotels certified review
Luc B. Business - 15/06/2017
« great location, nice rooms and very friendly and helpful staff »

great location, nice rooms and very friendly and helpful staff I have been coming here for years and always enjoy my stays

Our most recent 20 reviews
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