Hotel - Mercure Lyon Centre Plaza République Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Plaza République Hotel

3.5/5 445 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed 8  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end CLOSED
See all services

Hotel location

Our rooms

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 3,142 reviews

Our guest reviews for Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 445 reviews
Ben Business - 09/12/2018 AccorHotels certified review
« Nice, friendly hotel »

All staff at the hotel seemed very friendly, the place was nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M C., Thank you so much for this laudatory review ! The teams have been touched by your compliments. We look forward to welcome you back, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Anonymous Business - 30/11/2018 AccorHotels certified review

Accommodation was good. Breakfast reasonable, but room menu and food was really disappointing. Only tried it once. No salad on menu.

Our hotel has responded to the review
Our hotel has responded to the review

Dear KERI C., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Plaza République Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. About the food service, we indeed propose a room service even if we do not have a restaurant. We are sorry that it was not at your convenience and we do hope to welcome you again soon. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Axel, receptionnist at the Mercure Lyon Centre Plaza République Hotel

Jackie K. Business - 26/11/2018 AccorHotels certified review
« Efficient. Quiet. »

I had busy days, and nights that needed to be quiet and peaceful. And they were.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs K., Thank you for this laudatory message ! We are please to see you could rest as much as you needed. We look forward to welcome you back. Best regards, Isabelle, réceptionniste au Mercure Lyon Centre Plaza République.

Anonymous Business - 24/11/2018 AccorHotels certified review
« ok »

The room was too small, you have the sensation you are sleeping on the shower

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., Thank you for sharing your feelings following your recent stay with us. I am extremely sorry to learn that your last stay with us did not respond to all your expectations. Regarding the size of the room, I recommend you to try one of our other rooms : Standard (15m²), Privilège (17m²) and Junior Suite (23m²). We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Tanya T. Business - 21/11/2018 AccorHotels certified review
« Just ok »

The holtel looks ok at first but once you look a bit harder it’s tired and no windows open,

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs T., Thank you for taking the time to tell us about your experience at the Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations. It's true that some windows can't be open as our building is listed to World Heritage. We are sorry for the inconvenience. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Angela M. Business - 16/11/2018 AccorHotels certified review
« Good. Expectations satisifed. »

Friendly and helpful staff. Breakfast good, typical foods. Improvement needed: Rooms were too hot, made for uncomfortable sleeping conditions. Could not open windows for air.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., Thank you for commening. I am happy to see we have met your expectations. We are sorry for the inconvenience caused by the heating. We hope to see you back soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Solo travel - 14/11/2018 TripAdvisor review
« Good hotel in a great location »

Good breakfast (though the space a bit tight for all the guests), clean, functional room and a top location. The offer of a single room is perfect for a city break. And the staff were very friendly and accommodating.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kevin T, Thank you so much for this 5 star review ! Knowing that you are 100% satisfied is the best reward we can get. We'd love to renew this great experience with you at the Mercure Lyon Centre Plaza République. Best regards.

Anonymous Couples - 06/11/2018 AccorHotels certified review
« Great service and beautiful room »

The staff were extremely polite and helpful which made our stay very pleasant.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Amelie C., Thank you so much for your compliments about our staff ! This goes directly straight to our hearts! We hope to have the opportunity this beautiful experience with you. Warm regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Michal V. Couples - 04/11/2018 AccorHotels certified review
« Very nice! »

Enjoyable Nice room, Very good breakfast, Very good services

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs v., Thank you for this very laudatory comment regarding your stay and our hotel. We are pleased we gave you entire satisfaction! We look forward to welcoem you back. Best regards, Isabelle, réceptionniste au Mercure Lyon Centre Plaza République.

A W. Couples - 02/11/2018 AccorHotels certified review
« Excellent staff and good room. »

The staff were very helpful and the room was good. More milk should be given on room and breakfast was good except scrambled eggs. Use real eggs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Steve Couples - 14/10/2018 AccorHotels certified review
« As expected with good service. »

Our stay was very comfortable with helpful staff. Thank you for a positive experience

Our hotel has responded to the review
Our hotel has responded to the review

Dear M P., We thank you for taking the time to share your impressions following your recent stay at the Mercure Lyon Centre Plaza République. We shared your comments with great pleasure with the team upon the welcoming and the quality service they delivered. They love to make you live wonderful moments and they were very touched by your positive feedback. We look forward to renew this beautiful experience with you. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

C. Business - 13/10/2018 AccorHotels certified review
« bof »

Bof

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Nous vous remercions d’avoir pris le temps de partager votre expérience du Mercure Lyon Centre Plaza République. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes. Nous espérons avoir l’opportunité de vous prouver, lors d’une prochaine visite, que la qualité des hôtels Mercure sera à la hauteur de vos attentes. Isabelle, réceptionniste au Mercure Lyon Centre Plaza République.

Elena O. Business - 10/10/2018 AccorHotels certified review
« good »

In general good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs O., Thank you for your kind comment. We look forward to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

André Business - 05/10/2018 AccorHotels certified review

I'm satisfied with my stay. Nice rooms and friendly and helpful staff. Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M B., Thank you so much for your positive feedback regarding your recent stay at Mercure Lyon Centre Plaza République. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. We hope to welcome you back soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Anonymous Business - 05/10/2018 AccorHotels certified review
« 3rd visit on your hotel, this time on handicap room. »

I've always staid on this hotel because of it's great location. This time I got a handicap room that was kind of wierd but I understood that the hotel was fully booked at that time. I have 3 stars on google review for your hotel, one more start would have come for a bigger selection of options in breakfast and if the hotel would have a gym.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M L., Thank you for commenting also here after your stay at Mercure Lyon Centre Plaza République. Regarding the size of the room, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). For breakfast, we are currentle working on improving it. We are pleased to see you again very soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Linda S. Couples - 29/09/2018 AccorHotels certified review
« Good location »

The hotel is in a great location. Close to everything you need. Service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be very pleased to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République

Jeff K. Business - 28/09/2018 AccorHotels certified review
« Couldn't have asked for anything more »

Location excellent, food excellent, service excellent, staff excellent. Merci!!!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Anonymous Business - 19/09/2018 AccorHotels certified review
« Nice location »

Nice. Uneventful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante Manager

Michel L. Business - 17/09/2018 AccorHotels certified review
« Excellent staff and service »

Small rooms, could use a makeover even for the premium rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante Manager

Anonymous Business - 17/09/2018 AccorHotels certified review
« Mostly good »

Room would not cool. Several degrees warmer than hallway Checked out early and desk person made me ferl like I was imposing on him. Unusual here. Stayed numerous times previously Can reservation this week but canceled and moved to another hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Xavière Celante Manager

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