Hotel - Mercure Lyon Centre Plaza République Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Plaza République Hotel

3.5/5 399 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • Pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end CLOSED
See all services

Hotel location

Our rooms

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Remote control TV
    • WiFi in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.1/5 AccorHotels Rating 2,815 reviews

Our guest reviews for Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
3.5/5 TripAdvisor Rating 399 reviews
C. Families - 09/08/2018 AccorHotels certified review

Excellent rapport prestations tarifs

Our hotel has responded to the review
Our hotel has responded to the review

Monsieur C., Merci pour cet avis 5 étoiles! Nous serons ravis de vous revoir bientôt, Isabelle, réceptionniste au Mercure Lyon Centre Plaza République.

Alicia Business - 06/08/2018 AccorHotels certified review
« friendly staff and nicely appointed rooms »

The hotel was conveniently located. The staff spoke English fluently which made me much more comfortable as I do not speak French. I was welcomed and treated warmly.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alicia S., We thank you for taking the time to share your impressions following your recent stay at the Mercure Lyon Centre Plaza République. We shared your comments with great pleasure with the team upon the welcoming and the quality service they delivered. They love to make you live wonderful moments and they were very touched by your positive feedback. We look forward to welcome you bakc. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Aussie88 Solo - 05/08/2018 AccorHotels certified review
« Quiet room centre of town »

Small compact room quiet centre of town. Walk or metro to most places/shops/restaurants. Helpful staff with transportation around town. Will stay again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Alister W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Stephanie Families - 31/07/2018 AccorHotels certified review
« Overall, we had a relatively good stay. »

The front desk staff was very helpful when we needed guidance getting to different destinations or helping with restaurant choices. We enjoyed the breakfast every morning. The only down side was the room phone wasn't working and the black out drapes were hanging down. That allow the light to come into the room and we couldn't sleep good. We requested that those items be fixed but it didn't happen.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephanie B., Thank you for sharing your experience at Mercure Lyon Centre Plaza République. I will share your very positive feedback with the team! Regardings the technical issues, I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope we'll have the opportunity to welcome you back soon. Best regards, Isabelle, front office agent at Mercure Lyon Center Plaza République.

R. Couples - 29/07/2018 AccorHotels certified review
« Very good experience in Hotel Mercure Lyon Centre Plaza Republique »

Great customer focus. Small issue in my on-line booking very quickly solved at my arrival. Hotel very well located to discover Lyon city center!

Our hotel has responded to the review
Our hotel has responded to the review

Dear David R., I would like to thank you for sharing your comments after your stay at Mercure Lyon Centre Plaza République. I am pleased to read that your stay went well and that our services and our staff were the key of your wellness with us. A huge thank you for this very laudatory comment regarding our hotel! We look forward to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Anonymous Business - 24/07/2018 AccorHotels certified review
« Bit OK could be way better »

1. The rooms are small. I had to request for a slightly bigger room. 2. No water. Atleast daily 1 litre or 0.5 litre water should be provided to guests. Too expensive to buy in the hotel just water! 3. Breakfast bread options can be more.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Suchithra T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations. Be sure your comment has been taken in account and will help to improve the hotel services. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Plaza République.

Sam H. Couples - 24/07/2018 AccorHotels certified review
« Sam H »

Overall it was nice except breakfast was a bit poor. Otherwise location & room cleanliness was good

Our hotel has responded to the review
Our hotel has responded to the review

Dear Sam H., Thank you to share your experience of Mercure Lyon Centre Plaza République. We are pleased to read you enjoyed your stay, the hotel and its central location. It will be a great pleasure to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Anonymous Business - 23/07/2018 AccorHotels certified review
« One-day trip to Lyon »

The hotel was very central. The staff was extremely helpful and understanding. They did not even hesitate when I almost 10 times give/take my luggage from the locker. The breakfast was delicious.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Olgar B., Thank you so much for your positive feedback regarding your recent stay with us. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. We look forward to welcome you again! Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Maria Business - 19/07/2018 AccorHotels certified review
« A short stay without any hassle »

I only stayed one night, but the welcome was professional and warm, the room clean and silent and and the breakfast had all the necessary goodies.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Maria L., Thank you for this very laudatory comment regarding your stay and our hotel. We are pleased we gave you entire satisfaction! I sincerely hope we will have the opportunity to renew this wonderful experience during your next stay. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Andrew R. Business - 19/07/2018 AccorHotels certified review
« Satsfactory. »

Expectations met, front desk staff pleasant and helpful. Possible improvements; A top bed sheet would be nice, room attendant did not replenish the caffeinated espresso, left extra decalf, which is an abomination! Overall, very nice.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Andrew R., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. The satisfaction of our guests is our top priority and I can assure you that your comments have been read by the teams to concentrate our efforts on the several points you mentioned. We hope to have the opportunity to see you soon. Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Sakari T. Couples - 18/07/2018 AccorHotels certified review
« room »

very tiny

Our hotel has responded to the review
Our hotel has responded to the review

Dear MTainio, Thank you for your comment and your stay in Mercure Lyon Centre Plaza République. For your comfort, we offer you diverse types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). We hope to have the opportunity to see you soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Anonymous Solo - 09/07/2018 AccorHotels certified review
« Room was not comfortable »

The staff at the hotel were very good. Excellent service. The room itself was not good. The carpet and furnishings were old and very warn. Badly needs a refurbishment.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joanne S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Xavière Celante Manager

N F. Couples - 05/07/2018 AccorHotels certified review
« Comfortable, friendly and efficient »

It was a comfortable experience and staff were very friendly and helpful. The service was efficient, location was convenient and overall a pleasant experience. The one criticism is lack of car parking arrangement or discount with local car park.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M F., Thank you for the very nice review! I am pleased to read you enjoyed your stay. I will share you review with our teams who work every day for our guests' satisfaction. It will be a great pleasure to have you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Excellent L. A. H. A. A. B. E. S. F. O. T. A. B. D. I. L. Solo - 21/06/2018 AccorHotels certified review
« Excellent location average hotel »

Excellent location, good breakfast, small rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ramon Eduardo Rolando, First, thank you from the all team for choosing our hotel and for sharing your experience with us. I am sorry to read your review who does not reflect the image we want for our hotel. Our location is indeed ideal; with the museums, restaurants, and all the sights we are proud to be partners with. We hope to have the opportunity to see you soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

J M. Families - 20/06/2018 AccorHotels certified review
« The hotel was fantastic »

Menton was beautiful and the staff at the hotel were friendly

Our hotel has responded to the review
Our hotel has responded to the review

Dear joanna mchale, Thank you for this very laudatory comment regarding your stay and our hotel. We are pleased we gave you entire satisfaction! We will be pleased to welcome you back in Lyon. Best regards, Isabelle, front office agent at Mercure Plaza République.

Mr. B. P. Business - 19/06/2018 AccorHotels certified review
« Mr Bujjaiah P. »

Happily stayed.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Bujjaiah P., Thank you for this 5 stars review! We receive your compliments with pleasure. Our teams are always working to deliver you a top-notch service. Knowing that you are 100% satisfied is the best reward we can get! We will be pleased to renew this experience with you. Best regards, Isabelle, front office agent at Mercure Plaza République.

D D. Families - 18/06/2018 AccorHotels certified review

great location, friendly service and greetings by the hotel staff

Our hotel has responded to the review
Our hotel has responded to the review

Dear Declan d., Thank you very much for sharing your satisfaction regarding the Mercure Plaza République. I will share your very positive feedback with the team! I sincerely hope we will have the opportunity to renew this wonderful experience during your next stay. Best regards, Isabelle, front office agent at Mercure Plaza République.

Xxx Friends - 05/06/2018 AccorHotels certified review
« Basic »

The room was very small, facilities were basic and the bathroom was not very clean (skirting boards and walls). Staff were friendly and helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., Thank you for taking the time to tell us about your experience at Mercure Plaza République. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Be sure that our well-trained cleaning staff is always happy to deliver high-quality service and that your satisfaction is their priority. I can assure you I will make sure their work will be even better the next time you come visit us! We hope to have the opportunity to see you soon. Best regards, Isabelle, front office agent at Mercure Plaza République.

Sanna Business - 01/06/2018 AccorHotels certified review
« Centralt Hotel with good standard »

This hotel is located in a good spot in Lyon. Close to everything including restaurangs, Metro, shopping. It is also good walking distance to Old town etc. It is on a quiet street.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Susanna B., Thank you very much for sharing your satisfaction regarding our hotel services. I will share your very positive feedback with the team! Our location is indeed ideal, to access the city center and the typical neighborhoods. We are also very close to the public transports. We sincerely hope we can see you again very soon ! Best regards, Isabelle, front office agent at Mercure Plaza République.

Florent Business - 27/05/2018 AccorHotels certified review
« Good but expensive ! »

Smooth check in, nice large room (with very little natural light), good breakfast ... But very expensive 172€!

Our hotel has responded to the review
Our hotel has responded to the review

Dear M M., Thank you for taking the time to share your experience following your stay at the Mercure Plaza République. I am so pleased it was mostly satisfying. Regarding the price of your accommodation, our rooms have variable prices giving their size and their including services (minibar, welcome tray, Nespresso coffee maker and coffee capsules). We hope to have the opportunity to see you soon. Best regards, Isabelle, front office agent at Mercure Plaza République.

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