Hotel - Mercure Lyon Centre Plaza République Hotel
Mercure Hotel Mercure Hotel

Mercure Lyon Centre Plaza République Hotel

4.0/5 425 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 15h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
  • Public outdoor parking  (Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Wheelchair access
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • German
    • English
    • Spanish
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 9AM (Paying)
    • LATE CHECK-OUT UP TO 5PM (Paying)
  • Laundry
    • Dry cleaning / Ironing
    • Shoe shine machine

Leisure and activities

  • Babysitting on request  (Nearby)
  • Boat excursions  (Nearby)
  • Other sports activities  (Nearby)
    • Roller-skating (Nearby)
    • Skating rink (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 17:00-22:00
    • Opening hours : Week-end CLOSED
See all services

Hotel location

Our rooms

Enjoy a moment of relaxation in our comfortable rooms with contemporary decor. Our functional Standard rooms make for a restful stay, while our Privilege Family rooms offer a lounge area with sofa bed.

  • 82 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 6 connecting rooms
    • Air conditioning
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Bouquet with TV Canal+ and Canalsat
    • Telephone
    • Radio in room
    • Remote control TV
    • WIFI in your room
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Direct dial telephone
    • Coffee/tea making facilities
    • Shower
    • Hair dryer at reception
    • Hair dryer in bathroom
    • Keycard-operated door locks
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Emergency info in rooms
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars
4.2/5 AccorHotels Rating 2,982 reviews

Our guest reviews for Mercure Lyon Centre Plaza République Hotel

100% genuine reviews from our guests

Find out more
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4.0/5 TripAdvisor Rating 425 reviews
Elena O. Business - 10/10/2018 AccorHotels certified review
« good »

In general good

André Business - 05/10/2018 AccorHotels certified review

I'm satisfied with my stay. Nice rooms and friendly and helpful staff. Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M B., Thank you so much for your positive feedback regarding your recent stay at Mercure Lyon Centre Plaza République. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. We hope to welcome you back soon. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Anonymous Business - 05/10/2018 AccorHotels certified review
« 3rd visit on your hotel, this time on handicap room. »

I've always staid on this hotel because of it's great location. This time I got a handicap room that was kind of wierd but I understood that the hotel was fully booked at that time. I have 3 stars on google review for your hotel, one more start would have come for a bigger selection of options in breakfast and if the hotel would have a gym.

Linda S. Couples - 29/09/2018 AccorHotels certified review
« Good location »

The hotel is in a great location. Close to everything you need. Service was excellent.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs S., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be very pleased to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République

Jeff K. Business - 28/09/2018 AccorHotels certified review
« Couldn't have asked for anything more »

Location excellent, food excellent, service excellent, staff excellent. Merci!!!

Anonymous Business - 19/09/2018 AccorHotels certified review
« Nice location »

Nice. Uneventful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hans W., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante Manager

Michel L. Business - 17/09/2018 AccorHotels certified review
« Excellent staff and service »

Small rooms, could use a makeover even for the premium rooms.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michel L., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Xavière Celante Manager

Anonymous Business - 17/09/2018 AccorHotels certified review
« Mostly good »

Room would not cool. Several degrees warmer than hallway Checked out early and desk person made me ferl like I was imposing on him. Unusual here. Stayed numerous times previously Can reservation this week but canceled and moved to another hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tom P., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Xavière Celante Manager

Jere S. Business - 13/09/2018 AccorHotels certified review
« Quite expensive hotel compared to quality »

I stayed here two times during past month. Both times I had a small room (711) with a view directly to other rooms. Also breakfast is relatively expensive 18,9 EUR. According to our company traveling rules, we need to pay the breakfast by ourselves if it is separated in the invoice. If breakfast would be included into the room rate (no separate line in the invoice), then company would pay also that.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M S., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Lyon Centre Plaza République. I am sorry that your experience did not meet your expectations. Regarding the room size and view, our hotel offers you several types of rooms: Standard (15m²), Privilège (17m²) and Junior Suite (23m²). For the breakfast, we also have rates including the breakfast that could suit you better, as wa can't modify an invoice. We hope to have the opportunity to see you soon. Best regards, Isabelle, Front office at Mercure Lyon Centre Plaza République.

F N. Couples - 12/09/2018 AccorHotels certified review

Lovely and convenient

Our hotel has responded to the review
Our hotel has responded to the review

Dear M N., Thank you for this very laudatory comment ! We are pleased to read you enjoyed your stay with us. We hope to see you back soon. Best regards, Isabelle, Front office at Mercure Lyon Centre Plaza République.

Anonymous Business - 12/09/2018 AccorHotels certified review
« Great location, quiet stay, very helpful staff »

Staff very patient as I initially played room roulette to find a quiet location, but once settled, my stay was very pleasant. Staff was very helpful in providing guidance and directions. Breakfast was good and convenient. Hotel location was central to everything of interest.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael C., We thank you for taking the time to share your impressions following your recent stay at the Mercure Lyon Centre Plaza République. We shared your comments with great pleasure with the team upon the welcoming and the quality service they delivered. They love to make you live wonderful moments and they were very touched by your positive feedback. We hope to see you back soon. Best regards, Isabelle, Front office at Mercure Lyon Centre Plaza République.

Philippe A. Couples - 11/09/2018 AccorHotels certified review
« A great stay at the perfect location! »

Thank you it was a lovely stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M A., We very much appreciate your comments regarding your stay at Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Kind regards, Isabelle, front office at Mercure Lyon Centre Plaza République.

Felicia M. Families - 03/09/2018 AccorHotels certified review
« Was a great comfortable stay »

Was a great stay, the staff are very friendly and helpful. And welcoming. The rooms were comfortable and clean, I can’t fault anything really. There was hardly any noise from outside but from time to time housekeeping were rowdy , especially for us as our room was next to their mop and bucket station . Thank you for my welcome drink

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs M., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, Isabelle, Front office at Mercure Lyon Centre Plaza République.

Anonymous Couples - 03/09/2018 AccorHotels certified review
« Very good. »

Very good stay overall. One thing to notice is that the way the divider for the shower work is that a lot of water goes onto the floor which means there is damp mark on the wall/floor that need some rectification.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M l., Thank you so much for your positive feedback regarding your recent stay at Mercure Lyon Centre Plaza République. I will share your feedback with the team, who is constantly working in order to deliver you a high-quality service. Regarding the shower, I have shared your comment with the technical service to fix this. We look forward to see you again. Best regards, Isabelle, Front office at Mercure Lyon Centre Plaza République.

Charles Friends - 31/08/2018 AccorHotels certified review
« Staff were very helpful. A great stay. »

Overall very good room quite small. Staff very helpful. Pleasant. Great location.

Our hotel has responded to the review
Our hotel has responded to the review

Dear M B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Stephen Couples - 29/08/2018 AccorHotels certified review
« Very good location and friendly welcome. Good room facilities. »

Nice hotel

Our hotel has responded to the review
Our hotel has responded to the review

Dear Stephen J., We very much appreciate your comments regarding your stay at the Mercure Lyon Centre Plaza République. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope your next visit will be as pleasant as the previous one. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Joanne Couples - 27/08/2018 AccorHotels certified review
« Wonderful and helpful staff but the room was uncomfortable »

The room was too small. It was very difficult when the lights were turned off at the door to find the bathroom and the bed. The shower and bathroom floor were slippery and I felt unstable.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs o., Thank you for commenting on your stay at Mercure Lyon Centre Plaza République. I am sorry to read the room didn't meet your expectations. We hope to have the opportunity to welcome you back. Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

M.d. Families - 26/08/2018 AccorHotels certified review
« Very happy with my stay, would go back again. »

I stayed at Mercure for one night this summer on my way to Tours but if I could, I would have definitely extended for a couple of extra days. The staff was very friendly and I was pleasantly surprise by the room.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marc D., Thank you for this 5 stars review! We receive your compliments with pleasure. Our teams are always working to deliver you a top-notch service. Knowing that you are 100% satisfied is the best reward we can get! We look forward to renew this great experience with you ! Best regards, Isabelle, front office agent at Mercure Lyon Centre Plaza République.

Hester B. Solo - 25/08/2018 AccorHotels certified review
« The staff are exceptionally friendly and helpful the room kept beautifully clean by the cleaning staff. »

Friendly helpful and in a very handy position.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Hestea B., We thank you for taking the time to share your impressions following your recent stay at the Mercure Plaza République. We shared your comments with great pleasure with the team upon the welcoming and the quality service they delivered. They love to make you live wonderful moments and they were very touched by your positive feedback. I sincerely hope we will have the opportunity to renew this wonderful experience during your next stay. Isabelle, front office agent at Mercure Lyon Centre Plaza République.

F. Business - 25/08/2018 AccorHotels certified review
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Our hotel has responded to the review
Our hotel has responded to the review

Monsieur F., Merci pour ce très bon retour! Au plaisir de vous revoir bientôt. Isabelle, réceptionniste au Mercure Lyon Centre Plaza République.

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