Hotel Carlton Lyon-MGallery 4 stars

TripAdvisor rating 4.5/5 1,831 reviews
Hotel Carlton Lyon-MGallery
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Hotel extras

  • The new golden age of an iconic hotel

  • A chic, intimate venue for cocktails

  • Moments of relaxation and beauty

  • A central location in the heart of the city of Lyons

  • Room service card in collaboration with Georges Blanc

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • ParkingPaying
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Babysitting on request (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Babysitting on request (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 1 meeting room(s)
  • Self service business centre
Information message

Our wellness space and hammam are currently closed for renovation.

Hotel location

Hotel Carlton Lyon-MGallery

4 rue Jussieu
69002
lyon
france

Tel: +33478425651

Fax: (+33)4/78421071

Contact email

Check-in from 14h00

Check out up to 12h00

  • BELLECOUR :   10-14-15-35-88 BELLECOUR

  • CORDELIERS :   C3-9-18-23-27-25 CORDELIERS

  • CORDELIERS :   A

  • By plane

    LYON AIRPORT At 30km / 18.64 miles

  • By helicopter

    LYON BRON At 15km / 9.32 miles

  • By car

    CENTRE VILLE BLLECOUR At 0.1km / 0.06 miles

  • By train

    La Part Dieu At 3km / 1 miles

  • By train

    Perrache At 2km / 1.25 miles

GPS :45.761019, 4.836634

Our accommodations

Step into the intimate and sophisticated world of the Carlton's 80 rooms, where red is even used in the unique and original tapestry. The elegant decor combines both the Carlton Lyon's history and a more contemporary style. The rooms are non-smoking.

Cozy Room with a double bed

  • Max. number of persons: 2
  • Area: From 18
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities

Carlton Room with 1 double bed or twin beds

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Cozy Room with twin beds

  • Max. number of persons: 2
  • Area: From 23
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities

Cocoon Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 15
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Rotunda Junior Suite, 1 king-size bed, view ofthe Place de la République

  • Max. number of persons: 4
  • Area: From 40
  • Views: City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

LE BAR DU CARLTON

Photo non contractuelle / Strictly non binding

Make yourself comfortable on the majestic sofa that takes pride of place in the middle of the hotel's cozy bar. Sample various champagnes or even indulge in the "Carlton red" cocktail beneath the soft glow of the magnificent pearl chandeliers.

Midday

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Evening

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 34

  • Maximum capacity: 22 people

Find out more

Our guest reviews for
Hotel Carlton Lyon-MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

4,676 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,831 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Stay

Customer review rating 4.7/5

Lisa O. Couples - 14/11/2019 Confirmed reviews AccorHotels

We were in Lyon for 6 nights and I am so happy i picked Carlton! The staff and service was amazing, the room very comfortable and a great bar for a night cap.

Dear Mrs o., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

A pleasant well managed hotel

Customer review rating 4.7/5

Sarah Couples - 11/11/2019 Confirmed reviews AccorHotels

We enjoyed staying at Carlton Gallery hotel. Our check in was welcoming and smooth. The room was sufficient, a regular French size a little small for some perhaps, but ok for us. Decor was tastefully done with an exquisite feature lift that operated silently. The breakfast had an adequate choice of fresh healthy hot and cold food with attentive service. Access to the steam room and spa was an added bonus.

Dear Mrs J., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Very well positioned. Staff helpful. Disable access not good.

Customer review rating 4.7/5

Anonymous Couples - 11/11/2019 Confirmed reviews AccorHotels

Enjoyed our time staff were very helpful

Dear Mr T., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Really good

Customer review rating 4.7/5

Sandra J. Couples - 08/11/2019 Confirmed reviews AccorHotels

Hotel Carlton Lyon is well positioned and nicely renovated . Our Carlton room was very comfortable, very quiet and looked out over the pedestrian only square. The staff were very friendly and helpful and the breakfast very good.

Dear Mrs J., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great experience with Hotel Carlton

Customer review rating 4.7/5

Shannon Couples - 05/11/2019 Confirmed reviews AccorHotels

We stayed at Hotel Carlton for our honeymoon and it was fabulous. Front desk assistance was top notch, everyone was super polite and helpful. The room was lovely and great view. We enjoyed the breakfast buffet and had a drink in the lounge before dinner one night. Superb!!

Dear Mrs D., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Fabulous location, great hotel.

Customer review rating 4.7/5

Holly B. Friends - 04/11/2019 Confirmed reviews AccorHotels

I enjoyed your hotel very much! The two things I would like to improve would be 1) mattresses were saggy in the middle 2) scrambled eggs were runny. These two things were annoying, but I would definitely stay here again. Front desk personnel were superb! Outstanding! Kind! Intelligent!

Dear Mrs B., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. For your information we are going to change all mattresses next week! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Wonderful hotel

Customer review rating 4.7/5

Jefro Business - 02/11/2019 Confirmed reviews AccorHotels

I stay in a LOT of hotels every year, both in North America and in Europe. We were very impressed with the Hotel Carlton. Everyone we met was authentic and kind, the rooms were perfect, and the hotel itself is quiet, extremely clean, and very well located. I wish we had booked here for our entire trip, and we definitely will next time.

Dear Mr O., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Amazing

Customer review rating 4.7/5

Faisal Solo - 02/11/2019 Confirmed reviews AccorHotels

Excellent staff Good place

Dear Mr A., We very much appreciate your comments regarding your stay at the Hôtel Carlton Lyon - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I also noticed that you gave us a grade of 2.5/10 on Booking.com. Could it be a mistake ? This kind of grade has a huge negative impact on our result for the whole team, and as you seem to have liked our hotel I'm a bit confused. Don't hesitate to contact me, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes General Manager Hotel Carlton Lyon

Kudos to an Outstanding Staff!

Customer review rating 4.7/5

Ellen Couples - 31/10/2019 Confirmed reviews AccorHotels

We stayed for 8 nights at the Hotel Carlton Lyon, and although the rooms were small and a bit dark, we had a fabulous trip! The somewhat dated decor was easy to overlook because of an outstanding staff. In particular, Loic, Stephanie and Claire made us feel so welcomed! They went out of their way to suggest places to go and things not to miss. The hotel is also ideally located with easy access to dining and walkable to sights and public transportation.

Dear Mrs W., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Convenient, good location

Customer review rating 4.7/5

David N. Couples - 31/10/2019 Confirmed reviews AccorHotels

Location excellent. Close to most of the place we needed to get to.

Dear Mr N., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

very comfort stay

Customer review rating 4.7/5

Sang P. Couples - 30/10/2019 Confirmed reviews AccorHotels

a spacy and clean room as well as a good bed

Dear Mr P., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great Stay in Lyon

Customer review rating 4.7/5

Sandy L. Couples - 29/10/2019 Confirmed reviews AccorHotels

We had a nice room and thank you for filling our request for a high floor and the quiet side of the hotel.

Dear Mrs L., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great location, lovely check-in and reception, room was fine but overheated.

Customer review rating 4.7/5

Anonymous Couples - 27/10/2019 Confirmed reviews AccorHotels

As mentioned above, the hotel personnel were wonderful, the room fine (though the decor looks like it's from the 70's or 80's). The room was overheated and both my husband and I had problems sleeping.

Dear Mrs B., Thank you for taking the time to share your feedback that always helps us to improve. We hope to welcome you back to our hotel very soon. Sincerely, Elisabeth Mendes General Manager
Customer review rating 4.7/5

Anonymous Business - 26/10/2019 Confirmed reviews AccorHotels

Good stay, but my only complaint was that the breakfast room was too small. On the last morning, people were having to share table with strangers which is unacceptable at a hotel of this standard and paying more than EUR300 per night.

Nice hotel with friendly staff

Customer review rating 4.7/5

Freddy Couples - 18/10/2019 Confirmed reviews AccorHotels

Great location close by shops and restaurants Nice and roomy modern rooms

Dear Mrs G., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Lovely room, well maintained, very clean.

Customer review rating 4.7/5

Anonymous Couples - 16/10/2019 Confirmed reviews AccorHotels

Reception staff were very helpful and knowledgeable. Location is perfect for a visit to Lyon. Breakfast was terrific with plenty of choices.

Dear Mr S., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery
Customer review rating 4.7/5

Anonymous Families - 14/10/2019 Confirmed reviews AccorHotels

Inter connecting room meant that it wasn't as quiet as we would have liked Small stains on bedding Excellent staff

Excellent service

Customer review rating 4.7/5

Donald Couples - 14/10/2019 Confirmed reviews AccorHotels

This is a very good hotel in an excellent location. However, the most significant thing that made our visit special was the excellent service from the staff, especially at reception.

Dear Mr R., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Loved it

Customer review rating 4.7/5

Bryan Couples - 12/10/2019 Confirmed reviews AccorHotels

We could not have asked for a better experience. The staff was fantastic, very helpful and friendly.

Dear Mr N., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Hotel welcomed us and made our stay great.

Customer review rating 4.7/5

Rino Couples - 11/10/2019 Confirmed reviews AccorHotels

The staff was courteous and helpful. Our room was comfortable. The hotel's location was central and ideal for us; in walking distance to the old town. We had a fantastic stay.

Dear Mr M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery
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