Hotel - Hôtel Carlton Lyon - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hôtel Carlton Lyon - MGallery by Sofitel

4.5/5 1,619 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel has a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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From 166.25 EUR Member's rate Members’ Rate, join while you book
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00

Services and practical information

Paying
  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WIFI at the hotel
    • WIFI in the communal areas
    • WIFI in your room
    • WIFI access
    • Optic fiber technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Private outdoor parking
    • Public outdoor parking
    • Public indoor parking
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • pets allowed
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • Early check-in/Late check-out
    • EARLY CHECK IN FROM 10AM (Paying)
    • LATE CHECK-OUT UP TO 6PM (Paying)
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Babysitting on request  (Nearby)
  • Bicycles rental  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Business services

  • 1 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

Step into the intimate and sophisticated world of the Carlton's 80 rooms, where red is even used in the unique and original tapestry.The elegant decor combines both the Carlton Lyon's history and a more contemporary style. The rooms are non-smoking.

  • 80 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Baby bed
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WIFI in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Baby bed
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating 3,657 reviews

Our guest reviews for Hôtel Carlton Lyon - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
tripadvisor tripadvisor
4.5/5 TripAdvisor Rating 1,619 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2018
Wendy M. Friends - 07/10/2018 AccorHotels certified review
« Most helpful and friendly staff »

We were very happy with our stay. We felt the staff went above and beyond what is expected. We felt very welcomed. They even helped us get our next hotel

Wei (. Friends - 03/10/2018 AccorHotels certified review
« Great service and location »

We stayed 3 nights in this lovely period building. The service was great and our request for a room in a quiet part of the hotel was accommodated perfectly. The rooms are very clean and beds are comfortable. Location is very central and handy for exploring the city and/or shopping (for those who are keen) as it's close to the 'old town', Republic square and Bellecour square etc. All in all a wonderful stay.

Chris C. Friends - 03/10/2018 AccorHotels certified review
« Lovely hotel, well situated. »

Very pleasant staff who made our stay very pleasant. The one lift broke down and was not repaired during our stay which was unfortunate as we were on the top floor. Breakfast was good. The room was small (Cosy!) but comfortable. It was very well kept. The staff in the bar were excellent.

Jl Business - 03/10/2018 AccorHotels certified review
« Good location with pleasant service »

The hotel is in a very good location close to the river. Hotel room is beautifully decorated and good size. Breakfast is also with good selection. The only shortfall is no restaurant in the hotel and room service is not obviously convenient. The bar is also very basic. In general, the public area to meet people is not sufficient, very small.

Anonymous Couples - 01/10/2018 AccorHotels certified review
« Convenient location, but room design wasn't functional and could have been more practical »

Everyone was very pleasant, and the room was comfortable, however the wardrobe took up too much space and wasn't functional in the space. The bathroom was too dark and the fan wasn't strong enough to remove the steam

Anonymous Solo - 01/10/2018 AccorHotels certified review

Pleased with room Pleased with staff

L W. Couples - 29/09/2018 AccorHotels certified review
« Excellent »

We were stranded without accomodation in Lyon, after ourbooked accomodation was a disaster. The hotel staff were wonderful. The room was a little small but very comfortable and all that was available. A very good experience.

Paul Couples - 29/09/2018 AccorHotels certified review
« Ideal Hotel in Central Lyon »

Perfect location , friendly helpful staff , nice breakfast.

Sebastian C. Couples - 27/09/2018 AccorHotels certified review
« Very nice, the staff was friendly and helpful and I would recomend this hotel to everyone »

Very nice rooms, the location was convenient to all of our sightseeing locations. The staff was helpful and nice

Nancy E. Families - 27/09/2018 AccorHotels certified review
« Wonderful »

I was on a ten day France vacation. Best hotel of the trip. Very attentive by the people working there.

Kb Solo - 25/09/2018 AccorHotels certified review
« Excellent overall experience. »

The concierge, Killen, was courteous and professional. Killen arranged a wonderful wine tour for us and his directions and recommendations were impeccable. It was a wonderful stay and I would highly recommend your hotel.

Richard S. Families - 24/09/2018 AccorHotels certified review
« Loved staying in this classic hotel »

Loved everything about your hotel. Staff friendly and accommodating. Room was perfect for our family of 3.

Per-inge K. Business - 21/09/2018 AccorHotels certified review
« Me agin »

Had a wonderful stay, to short as usual but I felt more energized than usual.

Ulli B. Couples - 18/09/2018 AccorHotels certified review
« Special treat in Lyon »

Courteous and friendly as well as very professional personnel. Beautiful room. Great location.

Jenna S. Couples - 18/09/2018 AccorHotels certified review

Very helpful stuff, professional and dedicated to service. Bravo!

Munawar S. Business - 16/09/2018 AccorHotels certified review
« good »

Pleasant stay, thanks

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr S., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

Conch Couples - 16/09/2018 AccorHotels certified review
« Comfortable bed, lovely hotel in excellent location »

Really enjoyed the stay, excellent central location, helpful and friendly staff, comfortable bed and room

Cristian Business - 15/09/2018 AccorHotels certified review
« Great weekend in Lyon »

Pleasant comfortable stay in the heart of Lyon. Excellent staff, great breakfast:). I always choose Carlton M Gallery when visiting Lyon

Anonymous Couples - 12/09/2018 AccorHotels certified review

We had a weekend rate, therefore we are very pleased with the value for money. Very friendly staff that pays a lot of attention to details. For example the person who brought the car from the garage thought of giving us 2 bottles of water for the trip, it being a very hot day; the concierge checked whether we had emptied the safe (we had not, thank you). The location of the hotel is superb and we very much appreciated the valet parking service.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr A., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

Julie J. Couples - 09/09/2018 AccorHotels certified review
« Wonderful stay in lovely Lyon »

My husband and I were given a warm welcome by Reception staff and we appreciated the professional valet parking. The room was very comfortable and the wonderful view across the square to the Basilica high on the hill was a bonus we very much appreciated. Not knowing very much about the town, the location of the hotel was fantastic for exploring the Old Town, the river front and the modern city centre. I would most definitely recommend the hotel to anyone visiting the city.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs J., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

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