Hotel Carlton Lyon-MGallery 4 stars

TripAdvisor rating 4.5/5 1,774 reviews
Hotel Carlton Lyon-MGallery
See on a map
+ 21 Services
Book this hotel

Room 1

Number of guests
Children's age
Best price guarantee How it works?

Le Club AccorHotels

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I can take advantage of the Members' rate

You have reached the maximum of 6 favourite hotels, please remove one favourite before adding a new one.

Hotel extras

  • The new golden age of an iconic hotel

  • A chic, intimate venue for cocktails

  • Moments of relaxation and beauty

  • A central location in the heart of the city of Lyons

  • Room service card in collaboration with Georges Blanc

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed 15.00 EUR
  • Babysitting on request (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-out
  • Laundry
  • Porter
Catering
  • Breakfast
  • 1 bar(s)
  • Room service
Leisure and activities
  • Fitness centre
  • Well-being
  • Babysitting on request (Nearby)
  • Bicycles rental (Nearby)
Business services
  • 1 meeting room(s)
  • Self service business centre
Information message

Our wellness space and hammam are currently closed for renovation.

Hotel location

Hotel Carlton Lyon-MGallery

4 rue Jussieu
69002
lyon
france

Tel: +33478425651

Fax: (+33)4/78421071

Contact email

Check-in from 14h00

Check out up to 12h00

  • BELLECOUR :   10-14-15-35-88 BELLECOUR

  • CORDELIERS :   C3-9-18-23-27-25 CORDELIERS

  • CORDELIERS :   A

  • By plane

    LYON AIRPORT At 30km / 18.64 miles

  • By helicopter

    LYON BRON At 15km / 9.32 miles

  • By car

    CENTRE VILLE BLLECOUR At 0.1km / 0.06 miles

  • By train

    La Part Dieu At 3km / 1 miles

  • By train

    Perrache At 2km / 1.25 miles

GPS :45.761019, 4.836634

Currently, close to our hotel

Le Café des Fédérations, tasting

From 01/01/2019 to 31/12/2019

At 697 m

Museum of Fine Arts in Lyon, visit

From 01/01/2010 to 31/12/2019

At 722 m

Collections of the Museum of Textiles in Lyon, visit

From 01/01/2010 to 31/12/2019

At 968 m

The Fourvière Basilica, Lyon, unusual tour of the roof

From 01/06/2019 to 30/11/2019

At 1.1 km

Les Nuits de Fourvière

From 01/06/2019 to 30/07/2019

At 1.2 km

Tour of the Musée Gallo-Romain de Fourvière in Lyon

From 01/01/2010 to 31/12/2019

At 1.3 km

Parc de la Tête d'Or in Lyon, walk

From 01/01/2019 to 31/12/2019

At 2.8 km

Tour of the Musée d'Art Contemporain in Lyon

From 30/09/2019 to 31/12/2019

At 2.9 km

Himalayan festivals, the last Kalasha, exhibition

From 23/10/2018 to 01/12/2019

At 3.4 km

Auto Rencard, exhibition of old and exceptional vehicles

From 01/01/2019 to 31/12/2019

At 8.4 km

Our accommodations

Step into the intimate and sophisticated world of the Carlton's 80 rooms, where red is even used in the unique and original tapestry. The elegant decor combines both the Carlton Lyon's history and a more contemporary style. The rooms are non-smoking.

Cozy Room with a double bed

  • Max. number of persons: ‌2
  • Area: From 18
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Carlton Room with 1 double bed or twin beds

  • Max. number of persons: ‌3
  • Area: From 28
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Cozy Room with twin beds

  • Max. number of persons: ‌2
  • Area: From 23
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Cocoon Room with 1 double bed

  • Max. number of persons: ‌2
  • Area: From 15
  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Rotunda Junior Suite, 1 king-size bed, view ofthe Place de la République

  • Max. number of persons: ‌4
  • Area: From 40
  • Views: City side *
  • Most of the accommodation: Corner Room *

* Subject to availability

  • Wireless internet in your room
  • Bathrobe
  • Coffee/tea making facilities
  • Automatic wake up call
  • Phone(...)

Our restaurants and bars

LE BAR DU CARLTON

Photo non contractuelle / Strictly non binding

Make yourself comfortable on the majestic sofa that takes pride of place in the middle of the hotel's cozy bar. Sample various champagnes or even indulge in the "Carlton red" cocktail beneath the soft glow of the magnificent pearl chandeliers.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 34 m²

  • Maximum capacity: 22 people

Find out more

Our guest reviews for
Hotel Carlton Lyon-MGallery

100% genuine reviews from our guests

Find out more

AccorHotels Rating 4.7/5

4,336 reviews

tripadvisor tripadvisor

TripAdvisor Rating 4.5/5

1,774 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Very comfortable and lovely reception staff

Customer review rating 4.7/5

Anonymous Families - 11/07/2019 AccorHotels certified review

Excellent

Wonderful stay - perfect service!

Customer review rating 4.7/5

Steve Families - 11/07/2019 AccorHotels certified review

The staff was very helpful and professional. We do not speak French well and this was our first trip to Lyon - the staff of the Carlton Lyon helped to make our stay a memorable one.

Customer review rating 4.7/5

Anonymous Couples - 10/07/2019 AccorHotels certified review

Staff was extremely helpful and the rooms were very comfortable and clean. The hotel is ideally located in the center of Lyon

Stall was professional, cordial and very responsive.

Customer review rating 4.7/5

Anonymous Couples - 08/07/2019 AccorHotels certified review

Great location. Luxurious rooms. Breakfast bountiful. Recommendations perfect. Services punctual. Could not ask for better.

Dear M B., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

The room was beautiful and the staff were very helpful.

Customer review rating 4.7/5

Shirley Couples - 08/07/2019 AccorHotels certified review

The location was perfect - close to restaurants, shopping and Old Lyon. Great property and staff.

Dear M B., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great stay

Customer review rating 4.7/5

J Families - 02/07/2019 AccorHotels certified review

Overall it was an excellent stay. Our room was spacious and the bed was extremely comfortable. The staff are friendly and helpful. There always someone offering to help carry the stroller to the elevator platform. The staff members who assisted with the bags went above and beyond. The only issue was the lack of attention to detail with regards to cleanliness as we had a half opened bottle of water in the minibar.

Dear Jennifer D., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great hotel and staff.

Customer review rating 4.7/5

Jim V. Business - 01/07/2019 AccorHotels certified review

We very much enjoyed staying at the Carlton.

Dear Jim V., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Lovely Lyon Experience

Customer review rating 4.7/5

Maryann Couples - 01/07/2019 AccorHotels certified review

We had a wonderful 3 days in Lyon. Our hotel was perfectly located for walking access to all the key old town areas, the metro and great restaurants. Our large room had a view of the Basilica and a charming balcony. Perfect for sunsets. The staff were gracious and ever available. We will return.

Dear MaryAnn K., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely ! Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

good

Customer review rating 4.7/5

Anonymous Business - 30/06/2019 AccorHotels certified review

nice location, friendly staff, very good breakfast, parking difficult, elevator capacity limited, rooms rather small but nice.

Excellent stay

Customer review rating 4.7/5

Anonymous Couples - 30/06/2019 AccorHotels certified review

We enjoyed the hospitality of all the staff - exceptional service at the bar! The location of the hotel is ideal for exploring Lyon on foot. The room was large and comfortable.

Dear Nathan S., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Excellent - lovely decor, very pleasant, helpful and efficient staff, and a good breakfast

Customer review rating 4.7/5

Dr L. E. Couples - 26/06/2019 AccorHotels certified review

Excellent overall. Effective air con was a plus. The staff are brilliant. The only slight criticism was that the breakfast room was rather crowded, with the tables often situated too close to neighbouring tables, and the staff weren't always as quick as I would've liked at replenishing some food items. I had to ask for the bread board to be replenished and it took about 10 minutes to do, and I had to ask for strawberry jam because there was none the first day, but they brought little jars of it, and I had to ask for flavoured yoghurts because none were out on the second day. The staff member brought some immediately, so it wasn't a question of their having run out; it was in all cases of the staff not keeping an eye on replenishment. The breakfast is expensive, so I expect a good range of food and good service. That said, all the food was of very high quality.

Dear Ms E., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great hotel in Lyon

Customer review rating 4.7/5

F. Couples - 22/06/2019 AccorHotels certified review

We stayed at M Gallery by Sofitel for four nights in June. The hotel is in a great position close to all the things we wanted to do in Lyon. Our room was very comfortable, but like most hotels, don’t provide much storage for International guests for lots of luggage. The room had a lovely little balcony but unfortunately during our time we experienced quite a lot of rain so we weren’t able to make the most of it. The hotel is very well equipped and very friendly and attentive staff.

Dear Ms F., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Best service as usual

Customer review rating 4.7/5

Thierry G. Friends - 22/06/2019 AccorHotels certified review

The staff treat me like family I feel at home and more soon as I walk in Thank you to all the staff again, again and again Julien you are a Champion Thierry G. Ps see you in October

Dear Mr G., It's always a pleasure to welcome you in our hotel. We look forward to welcoming you once again ! Regards, Elisabeth mendes General Manager Hotel Carlton Lyon MGallery Hotels Collection

Superb Hotel

Customer review rating 4.7/5

Don N. Couples - 21/06/2019 AccorHotels certified review

I travel 180-200 days a year and this hotel was simply the finest of all I have experienced without the "arrogance" found at some of the other high end hotels. Will be staying here with each trip!

Dear Mr N., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon

Attractive well located hotel

Customer review rating 4.7/5

Anonymous Couples - 18/06/2019 AccorHotels certified review

The staff were professional and quite helpful in booking restaurants and suggesting activities

Dear Mr J., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Excellent hotel

Customer review rating 4.7/5

Felicity O. Couples - 16/06/2019 AccorHotels certified review

We enjoyed 5 days at the Hotel Carlton in Lyon. It is in a very central position. The rooms are comfortable and the staff most helpful. I can highly recommend a stay there if visiting Lyon

Dear Ms O., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery
Customer review rating 4.7/5

Marcela P. D. A. Families - 15/06/2019 AccorHotels certified review

The room was a little small.

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Elisabeth Mendes genreal Manager Hotels Carlton Lyon MGallery Hotels Collection

Great location, wonderful staff

Customer review rating 4.7/5

D. F. Couples - 15/06/2019 AccorHotels certified review

The front desk "concierges" were so helpful with our inquiries. The room was comfortable (we HAVE to find some pillows like those to buy!), and the location was perfect, in the middle of all the "action."

Dear Mr F., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Great location and service.

Customer review rating 4.7/5

Carol Couples - 15/06/2019 AccorHotels certified review

Hotel staff was excellent. They called us to inform about an upcoming alarm test so that we did not have to leave the room! Bellman gave us great advice for a restaurant.

Dear Ms M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery . It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Elisabeth Mendes, General Manager Hotel Carlton Lyon - MGallery

Very small room

Customer review rating 4.7/5

Dan Couples - 14/06/2019 AccorHotels certified review

The deluxe room was very small

Dear Mr b., Thank you for taking the time to tell us about your experience at the Hôtel Carlton Lyon - MGallery by Sofitel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Don't hesitate for your future stays to see the room before so we can offer you the best solution for your stay. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely, Elisabeth Mendes General Manager Hotels Carlton Lyon MGallery Hôtels Collection
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in lyon