Hotel - Hôtel Carlton Lyon - MGallery by Sofitel
Mgallery by Sofitel Hotel Mgallery by Sofitel Hotel

Hôtel Carlton Lyon - MGallery by Sofitel

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4.5/5 1,535 reviews
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  • The hotel has wifi WIFI/Internet Access
  • The hotel serves breakfast Breakfast
  • The hotel has a bar Bar
  • The hotel does not have a parking Parking
  • The hotel does not have a restaurant Restaurant
  • The hotel has air conditioning in rooms Air Conditioning
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Services in the hotel and nearby

Check-in from 14h00
Check out up to 12h00
Paying

Services and practical information

  • Online check-in

    Online check-in: Your arrival will be carefully prepared by our team
    Fast check-out: Simply return your key

  • WIFI/Internet Access
    • WiFi at the hotel
    • WIFI in the communal areas
    • WiFi in your room
    • WiFi access
    • Fiber optic technology provides the highest possible speed of Internet connection.
  • Parking  (Nearby)
    • Public outdoor parking (Paying, Nearby)
    • Public indoor parking (Paying, Nearby)
  • Accessibility for people with reduced mobility
    • Reduced mobility rooms
    • Reduced mobility facilities
  • Pet allowed 15  EUR
  • Babysitting on request  (Nearby)
  • 100% non-smoking hotel
  • Air conditioned
    • Air conditioning
    • Manual temperature control
    • Air Conditioning
  • Languages spoken at the hotel
    • English
    • French
  • Reception open 24 hours a day
  • EARLY CHECK IN FROM 10AM
  • Laundry
    • Dry cleaning / Ironing (Paying)
    • Shoe shine machine
  • Porter

Leisure and activities

  • Babysitting on request  (Nearby)
  • Bicycle hire facilities  (Nearby)

Catering

  • Breakfast
  • 1 bar(s)
  • Room service
    • Hot meals
    • Cold snacks
    • Opening hours : Week 12:00-14:00 / 19:00-22:00
    • Opening hours : Week-end 12:00-14:00 / 19:00-22:00

Business services

  • 1 meeting room(s)
  • Self service business centre
See all services

Hotel location

Our rooms

Step into the intimate and sophisticated world of the Carlton's 80 rooms, where red is even used in the unique and original tapestry.The elegant decor combines both the Carlton Lyon's history and a more contemporary style. The rooms are non-smoking.

  • 80 rooms
  • 100% non-smoking hotel
  • 3 rooms for people with reduced mobility
  • 4 family rooms
  • 3 connecting rooms
  • Extra bed in room for child
  • Crib on request
    • Ice machine
    • 220/240 V AC
    • Air conditioning
    • Data port in room
    • Turn down service
    • Emergency exit map
    • Safe deposit box in room
    • Free in-room mineral water
    • Telephone
    • Radio in room
    • Opening windows
    • WiFi in your room
    • Remote control TV
    • Work desk in all rooms
    • Satellite/cable colour TV
    • Manual temperature control
    • Crib on request
    • High speed transmission line
    • RJ 45 outlet
    • Coffee/tea making facilities
    • Minibar
    • Bathtub
    • Toilets
    • Hair dryer in bathroom
    • Hair dryer at reception
    • Make-up/magnifying mirror
    • Audible smoke alarms in rooms
    • Deadbolts and/or locks in rooms
    • Smoke alarm in room
    • Emergency info in rooms
    • Voicemail
    • Message alert
    • Operator wake up call
    • Automatic wake up call
Our rooms fittings

Our restaurants and bars

See all our restaurants and bars

Your meetings and events

4.7/5 AccorHotels Rating Based on 3,248 reviews

Our guest reviews for Hôtel Carlton Lyon - MGallery by Sofitel

100% genuine reviews from our guests

Find out more
4.5/5 TripAdvisor Rating Based on 1,535 reviews
TripAdvisor Certificate of Excellence Certificate of excellence 2017
AccorHotels certified review
Sofia Friends - 13/05/2018
« Excellent but average breakfast »

It is my fourth time staying at the Carlton Lyon. I love the hotel, it’s service and staff, etc.... But I really think the breakfast is not of the same quality as the hotel. It was better a few years ago...The vienoisseries are not good at all. I am a foodie so when I am dying for a good croissant being in France, this little detail is very disappointing for me.

AccorHotels certified review
Pavol V. Families - 12/05/2018
« Excellent »

Very helpful staff. Taking care of everything including parking the car an preparing it for the departure, e.g. loading the luggage. Offering discounts. Clean rooms. Perfect view on Place de la République.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Chantal G., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Anonymous Couples - 10/05/2018

Comfortable and very pleasant

Our hotel has responded to the review
Our hotel has responded to the review

Dear John F., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Robert Couples - 05/05/2018
« Outstanding rotunda room in an excellent well located hotel »

We loved the spacious rotunda room. Staff were all excellent from front desk through to housekeeping. Faultless.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Robert G., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Marcelo C. Business - 04/05/2018
« Peace of mind, luxury, comfort: all details exceptionally covered »

Great end-to-end experience, from the valet parking at arrival to the check-out expeditiously done. Great room, fantastic breakfast, a perfect stay.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Marcelo C., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Anonymous Couples - 03/05/2018
« Very nice. Breakfast room a bit chaotic. »

You recommend two restaurants, Le Sud and Le Layon. Le Sud was fantastic. The service and food at Le Layon were very average.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Steven K., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Paulette Couples - 03/05/2018
« Fantastic »

Great location, large clean room, excellent customer service. We can’t wait to return.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Joseph C., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Tomas Business - 03/05/2018

The stay was extremely pleasant, comfortable and relaxing.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Tomas M., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Julia K. Couples - 03/05/2018

We stayed in this wonderful hotel before flying to Venice. The room was comfortable and the service was impeccable. We would definitely stay here again.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Julia K., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Lionel B. Couples - 02/05/2018
« Great position in center of Lyon »

Nice hotel, very pleasant staffs, good bed, junior suite was much better than the average room. Still wasn’t very happy with breakfast, bread and pastries were not very fresh. Room was very smoky. Turn over at night could give you a bottle of water. Valet service for car is a bonus for the center.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Lionel B., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Ornella Couples - 01/05/2018
« Short and pleasant stay »

All fine and pleasant, great service, clean room, comfortable bed!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Ornella g., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Anonymous Couples - 30/04/2018
« Great Stay! »

We had a great stay at Carlton. Location was perfect, room size was good. Room was clean, with all the appropriate amenities, and the hotel staff were very professional. I would definitely recommend this hotel!

Our hotel has responded to the review
Our hotel has responded to the review

Dear Vina E., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Christopher Couples - 30/04/2018
« A pleasant few days »

See above. Breakfast exceptionally well presented and enjoyable

Our hotel has responded to the review
Our hotel has responded to the review

Dear Christopher L., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Kimmo Couples - 30/04/2018
« Friendly, efficient, clean, good design and great location. »

We liked the friendliness of the staff. Everything worked, esp. at breakfast (the food was very good as well). Room was nice and clean, bit on the smaller size though.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Kimmo S., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Per-inge K. Business - 24/04/2018
« My home in Lyon »

I feel truly welcomed by the team

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mr K., We're so glad to have such comments ! I can tell you that our staff knows all about your nice words and they're very happy ! Thank you so much once again, We look forward to welcoming back in your home :) Regards, Juliette Péron General Manager Hotel Carlton Lyon MGallery by Sofitel

AccorHotels certified review
Morris P. Friends - 23/04/2018
« Loved it »

Loved the location right beside Place de la Republique. Easy 15 minute walk to the Old City. Friendly and attentive staff. Room was clean, a little small, but this Europe. Bed was comfortable and nice variety of pillows. Fairly large airy bathroom. Small balcony with a table and two chairs.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mrs P., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Susan T. Couples - 20/04/2018
« A very good hotel in a great location »

I reviewed the hotel on Booking.com

Our hotel has responded to the review
Our hotel has responded to the review

Dear Henry T., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Mona B. Families - 14/04/2018
« Our Stay at the Carlton Lyon »

We stayed in five hotels during our two weeks in France, and the Carlton Lyon was the best of the five. The service was outstanding, and the room was beautiful. We were very pleased.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Mona B., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
R. S. Couples - 12/04/2018
« Location and balcony view of plaza was very nice »

Breakfast was excellent and staff was out helpful.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Roger S., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

AccorHotels certified review
Michael Families - 10/04/2018
« Great Hotel »

The whole experience at the Hotel Carlton was excellent. The staff were very professional, room was in excellent condition, and location was outstanding. The only reason it loses a point is because the room was very warm, and AC was not turned on.

Our hotel has responded to the review
Our hotel has responded to the review

Dear Michael E., We very much appreciate your comments regarding your stay at the Hotel Carlton Lyon - MGallery By Sofitel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juliette Péron, General Manager Hotel Carlton Lyon - MGallery by Sofitel

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